Axis 0969-001 User Manual

AXISQ1941-EThermalNetworkCamera
UserManual
AboutthisDocument
Thismanualisintendedforadministratorsandusersof AXISQ1941–EThermalNetworkCamera,andisapplicabletormware
5.85andlater.Itincludesinstructionsforusingandmanagingthe productonyournetwork.Previousexperienceofnetworkingwillbeof usewhenusingthisproduct.SomeknowledgeofUNIXorLinux-based systemsmayalsobebenecial,fordevelopingshellscriptsand applications.LaterversionsofthisdocumentwillbepostedtotheAxis website,asrequired.Seealsotheproduct’sonlinehelp,availablevia theweb-basedinterface.
LegalConsiderations
Videoandaudiosurveillancecanberegulatedbylawsthatvaryfrom countrytocountry.Checkthelawsinyourlocalregionbeforeusing thisproductforsurveillancepurposes.
Thisproductincludesone(1)H.264decoderlicenseandone(1)AAC decoderlicense.Topurchasefurtherlicenses,contactyourreseller.
Thisproductissubjecttoexportcontrolregulations.Youshouldalways consultandcomplywiththeregulationsoftheappropriatelocalexport controlauthorities.
Liability
Everycarehasbeentakeninthepreparationofthisdocument.Please informyourlocalAxisofceofanyinaccuraciesoromissions.Axis CommunicationsABcannotbeheldresponsibleforanytechnicalor typographicalerrorsandreservestherighttomakechangestothe productandmanualswithoutpriornotice.AxisCommunicationsAB makesnowarrantyofanykindwithregardtothematerialcontained withinthisdocument,including,butnotlimitedto,theimplied warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis CommunicationsABshallnotbeliablenorresponsibleforincidentalor consequentialdamagesinconnectionwiththefurnishing,performance oruseofthismaterial.Thisproductisonlytobeusedforitsintended purpose.
IntellectualPropertyRights
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied intheproductdescribedinthisdocument.Inparticular,andwithout limitation,theseintellectualpropertyrightsmayincludeoneormore ofthepatentslistedatwww.axis.com/patent.htmandoneormore additionalpatentsorpendingpatentapplicationsintheUSandother countries.
Thisproductcontainslicensedthird-partysoftware.Seethemenuitem “About”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer, Inc.,underthetermsofApplePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom https://developer.apple.com/bonjour/
EquipmentModications
Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe instructionsgivenintheuserdocumentation.Thisequipmentcontains nouser-serviceablecomponents.Unauthorizedequipmentchangesor modicationswillinvalidateallapplicableregulatorycertications andapprovals.
TrademarkAcknowledgments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare registeredtrademarksortrademarkapplicationsofAxisABinvarious jurisdictions.Allothercompanynamesandproductsaretrademarksor registeredtrademarksoftheirrespectivecompanies.
Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux, Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows VistaandWWWareregisteredtrademarksoftherespectiveholders. JavaandallJava-basedtrademarksandlogosaretrademarksor registeredtrademarksofOracleand/oritsafliates.UPnP certicationmarkoftheUPnP
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C, LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD, miniSDHC,microSDHC,microSDXCarealltrademarksorregistered trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
TM
ImplementersCorporation.
TM
isa
RegulatoryInformation
Europe
ThisproductcomplieswiththeapplicableCEmarkingdirectives
andharmonizedstandards:
ElectromagneticCompatibility(EMC)Directive2004/108/EC.See
ElectromagneticCompatibility(EMC)onpage2.
LowVoltage(LVD)Directive2006/95/EC.SeeSafetyonpage3.
RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.
SeeDisposalandRecyclingonpage3. Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom AxisCommunicationsAB.SeeContactInformationonpage3.
ElectromagneticCompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable standardsfor:
Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequipmenthasbeentestedusingashieldednetworkcable(STP) andfoundtocomplywiththelimitsforaClassAdigitaldevice, pursuanttopart15oftheFCCRules.Theselimitsaredesignedto providereasonableprotectionagainstharmfulinterferencewhenthe equipmentisoperatedinacommercialenvironment.Thisequipment generates,uses,andcanradiateradiofrequencyenergyand,ifnot installedandusedinaccordancewiththeinstructionmanual,may causeharmfulinterferencetoradiocommunications.Operationofthis equipmentinaresidentialareaislikelytocauseharmfulinterference inwhichcasetheuserwillberequiredtocorrecttheinterferenceathis ownexpense.Theproductshallbeconnectedusingashieldednetwork cable(STP)thatisproperlygrounded.
Canada
ThisdigitalapparatuscomplieswithCANICES-3(ClassA).Theproduct shallbeconnectedusingashieldednetworkcable(STP)thatis properlygrounded.Cetappareilnumériqueestconformeàlanorme NMBICES-3(classeA).Leproduitdoitêtreconnectéàl'aided'uncâble réseaublindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission accordingtotheClassAlimitofEN55022.Theproductshallbe connectedusingashieldednetworkcable(STP)thatisproperly grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment thisproductmaycauseRFinterference,inwhichcasetheusermaybe requiredtotakeadequatemeasures.
Thisproductfulllstherequirementsforemissionandimmunity accordingtoEN50121-4andIEC62236-4railwayapplications.
Thisproductfulllstherequirementsforimmunityaccording toEN61000-6-1residential,commercialandlight-industrial environments.
Thisproductfulllstherequirementsforimmunityaccordingto EN61000-6-2industrialenvironments.
Thisproductfulllstherequirementsforimmunityaccordingto EN55024ofceandcommercialenvironments.
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission accordingtotheClassAlimitofAS/NZSCISPR22.Theproductshall beconnectedusingashieldednetworkcable(STP)thatisproperly grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment thisproductmaycauseRFinterference,inwhichcasetheusermaybe requiredtotakeadequatemeasures.
Japan
この装置は、クラスA情報技術装置です。この装置を家庭環 境で使⽤すると電波妨害を引き起こすことがあります。この 場合には使⽤者が適切な対策を講ずるよう要求されることが あります。本製品は、シールドネットワークケーブル(STP)を 使⽤して接続してください。また適切に接地してください。
Korea
이기기는업무용(A급)전자파적합기기로서판매자또는사 용자는이점을주의하시기바라며,가정외의지역에서사용
하는것을목적으로합니다.적절히접지된STP(shielded twistedpair)케이블을사용하여제품을연결하십시오.
Safety
ThisproductcomplieswithIEC/EN/UL60950-1and IEC/EN/UL60950-22,SafetyofInformationTechnology Equipment.Theproductshallbegroundedeitherthroughashielded networkcable(STP)orotherappropriatemethod.
Thepowersupplyusedwiththisproductshallfullltherequirements forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS) accordingtoIEC/EN/UL60950-1.
Battery
TheAxisproductusesa3.0VBR2032lithiumbatteryasthepower supplyforitsinternalreal-timeclock(RTC).Undernormalconditions thisbatterywilllastforaminimumofveyears.
LowbatterypoweraffectstheoperationoftheRTC,causingittoreset ateverypower-up.Whenthebatteryneedsreplacing,alogmessage willappearintheproduct’sserverreport.Formoreinformationabout theserverreport,seetheproduct´ssetuppagesorcontactAxissupport.
Thebatteryshouldnotbereplacedunlessrequired,butifthebattery doesneedreplacing,contactAxissupportatwww.axis.com/techsupfor assistance.
Lithiumcoincell3.0Vbatteriescontain1,2-dimethoxyethane;ethylene glycoldimethylether(EGDME),CASno.1 10-71-4.
WARNING
Riskofexplosionifthebatteryisincorrectlyreplaced.
Replaceonlywithanidenticalbatteryorabatterywhichis
recommendedbyAxis.
Disposeofusedbatteriesaccordingtolocalregulationsor
thebatterymanufacturer'sinstructions.
DisposalandRecycling
Whenthisproducthasreachedtheendofitsusefullife,disposeof itaccordingtolocallawsandregulations.Forinformationabout yournearestdesignatedcollectionpoint,contactyourlocalauthority responsibleforwastedisposal.Inaccordancewithlocallegislation, penaltiesmaybeapplicableforincorrectdisposalofthiswaste.
Europe
resellerwillforwardyourqueriesthroughtheappropriatechannelsto ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:
downloaduserdocumentationandsoftwareupdates
ndanswerstoresolvedproblemsintheFAQdatabase.Search
byproduct,category ,orphrase
reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
chatwithAxissupportstaff
visitAxisSupportatwww.axis.com/techsup/
LearnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings, webinars,tutorialsandguides.
Thissymbolmeansthattheproductshallnotbedisposedof togetherwithhouseholdorcommercialwaste.Directive2012/19/EU onwasteelectricalandelectronicequipment(WEEE)isapplicablein theEuropeanUnionmemberstates.Topreventpotentialharmto humanhealthandtheenvironment,theproductmustbedisposed ofinanapprovedandenvironmentallysaferecyclingprocess.For informationaboutyournearestdesignatedcollectionpoint,contact yourlocalauthorityresponsibleforwastedisposal.Businessesshould contacttheproductsupplierforinformationabouthowtodispose ofthisproductcorrectly .
ThisproductcomplieswiththerequirementsofDirective201 1/65/EUon therestrictionoftheuseofcertainhazardoussubstancesinelectrical andelectronicequipment(RoHS).
China
Thisproductcomplieswiththerequirementsofthelegislative actAdministrationontheControlofPollutionCausedbyElectronic InformationProducts(ACPEIP).
ContactInformation
AxisCommunicationsAB Emdalavägen14 22369Lund Sweden
Tel:+46462721800 Fax:+4646136130
www.axis.com
Support
Shouldyourequireanytechnicalassistance,pleasecontactyourAxis reseller.Ifyourquestionscannotbeansweredimmediately,your
AXISQ1941-EThermalNetworkCamera
TableofContents
SafetyInformation..........................................6
HazardLevels...................................................6
OtherMessageLevels............................................6
HardwareOverview..........................................7
ConnectorsandButtons..........................................7
LEDIndicators..................................................8
AccesstheProduct..........................................9
AccessfromaBrowser...........................................9
AccessfromtheInternet..........................................9
SettheRootPassword...........................................10
TheLiveViewPage..............................................10
MediaStreams.............................................13
HowtoStreamH.264............................................13
MJPEG........................................................13
AXISMediaControl(AMC)........................................13
AlternativeMethodsofAccessingtheVideoStream....................14
AccessAudioStreams............................................15
SetUptheProduct..........................................16
BasicSetup....................................................16
VideoandAudio............................................17
SetUpVideoStreams............................................17
StreamProles.................................................19
ONVIFMediaProles............................................19
CameraSettings................................................19
Overlay........................................................20
PrivacyMask...................................................22
SetUpAudio...................................................22
AudioClips....................................................24
ConguretheLiveViewPage.................................25
DefaultViewerforBrowsers.......................................25
ViewerSettings.................................................25
UserDenedLinks...............................................25
OutputButtons.................................................26
Detectors..................................................27
ShockDetection................................................27
AudioDetection................................................27
Applications...............................................28
ApplicationLicenses.............................................28
UploadApplication..............................................28
ApplicationConsiderations........................................28
AXISVideoMotionDetection.................................30
Considerations..................................................30
StartandStoptheApplication.....................................30
CongureApplication............................................30
UsingtheApplicationinanActionRule.............................34
Events....................................................35
SetUpActionRules.............................................35
AddRecipients..................................................37
CreateSchedules................................................38
SetUpRecurrences..............................................39
Recordings.................................................40
FindRecordings.................................................40
PlayRecording..................................................40
ExportVideoClip................................................41
ContinuousRecording............................................41
Languages.................................................42
SystemOptions.............................................43
Security.......................................................43
Date&Time....................................................45
Network.......................................................46
Storage.......................................................51
4
AXISQ1941-EThermalNetworkCamera
TableofContents
Ports&Devices.................................................53
Maintenance...................................................53
Support.......................................................54
Advanced......................................................55
ResettoFactoryDefaultSettings...................................55
Axismulticable(soldseparately)...............................56
Troubleshooting............................................57
ChecktheFirmware.............................................57
UpgradetheFirmware...........................................57
Symptoms,PossibleCausesandRemedialActions.....................58
TechnicalSpecications......................................61
ConnectionDiagrams............................................63
PerformanceConsiderations.......................................63
5
AXISQ1941-EThermalNetworkCamera
SafetyInformation
SafetyInformation
HazardLevels
DANGER
Indicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury .
WARNING
Indicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury.
CAUTION
Indicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderateinjury.
NO
TICE
NO NO
TICE TICE
Indicatesasituationwhich,ifnotavoided,couldresultindamagetoproperty.
OtherMessageLevels
Important
Indicatessignicantinformationwhichisessentialfortheproducttofunctioncorrectly.
Note
Indicatesusefulinformationwhichhelpsingettingthemostoutoftheproduct.
6
AXISQ1941-EThermalNetworkCamera
HardwareOverview
HardwareOverview
1
Powerconnector
2
I/Oandaudioterminalconnector
3
Networkconnector
4
StatusindicatorLED
5
MicroSDmemorycardslot
6
Controlbutton
7
Foot
8
Mountingbracket
ConnectorsandButtons
Fortechnicalspecications,seepage61.
NetworkConnector
RJ45EthernetconnectorwithPoweroverEthernet(PoE).
NO
TICE
NO NO
TICE TICE
Theproductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheproducttothenetworkshall beintendedfortheirspecicuse.Makesurethatthenetworkdevicesareinstalledinaccordancewiththemanufacturer’s instructions.Forinformationaboutregulatoryrequirements,seeElectromagneticCompatibility(EMC)onpage2.
I/OandAudioConnector
Terminalconnectorforconnectingexternalequipment:
•Audioequipment
7
AXISQ1941-EThermalNetworkCamera
HardwareOverview
•Input/Output(I/O)devices
Whenconnectingexternalequipment,anAxismulticableisrequiredinordertomaintaintheproduct’sIPrating.Formore information,seeAxismulticable(soldseparately)onpage56.
PowerConnector
TerminalconnectorforconnectingAC/DCpowersupply.
SDCardSlot
NO
TICE
NO NO
TICE TICE
•RiskofdamagetoSDcard.Donotusesharptools,metalobjectsorexcessiveforcewheninsertingorremovingthe SDcard.Useyourngerstoinsertandremovethecard.
•Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhiletheproductisrunning.Disconnectpoweror unmounttheSDcardfromtheAxisproduct’swebpagesbeforeremoval.
ThisproductsupportsmicroSD/microSDHC/microSDXCcards(notincluded).
ForSDcardrecommendations,seewww.axis.com
ControlButton
Forlocationofthecontrolbutton,seeHardwareOverviewonpage7.
Thecontrolbuttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.Seepage55.
•ConnectingtoanAXISVideoHostingSystemservice.Seepage47.Toconnect,pressandholdthebuttonforabout3
secondsuntiltheStatusLEDashesgreen.
•ConnectingtoAXISInternetDynamicDNSService.Seepage47.Toconnect,pressandholdthebuttonforabout3seconds.
LEDIndicators
StatusLED
Unlit
GreenConnectionandnormaloperation.
Amber
Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.
RedFlashesredforrmwareupgradefailure.
Indication
Connectionandnormaloperation.
Steadyduringstartup.Flashesduringrmwareupgrade.
8
AXISQ1941-EThermalNetworkCamera
AccesstheProduct
AccesstheProduct
ToinstalltheAxisproduct,seetheInstallationGuidesuppliedwiththeproduct.
Theproductcanbeusedwithmostoperatingsystemsandbrowsers.Therecommendedbrowsersare
•InternetExplorer
•Safari
•Chrome
SeeTechnicalSpecicationsonpage61.
ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.
TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreamsandone(1)AACaudiolicense.Thelicensesare automaticallyinstalledwithAMC.Theadministratorcandisabletheinstallationofthedecoders,topreventinstallationofunlicensed copies.
Note
•QuickTime
®
withOSX
TM
®
withWindows
®
orFirefox
TM
®
withotheroperatingsystems.
isalsosupportedforviewingH.264streamsandforaudio.
®
AccessfromaBrowser
1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.
ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe drop-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideoStreamonAxis Supportwebatwww.axis.com/techsup
Note
ToshowBonjourasabrowserbookmark,gotoSafari>Preferences.
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.Forinstructions,seeSettheRootPasswordonpage10.
4.Theproduct’sLiveViewpageopensinyourbrowser.
Note
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin yourownLiveViewpage.
AccessfromtheInternet
Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions> Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage49.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
9
AXISQ1941-EThermalNetworkCamera
AccesstheProduct
ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup
SettheRootPassword
ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot Passworddialog,whichopenswhentheproductisaccessedforthersttime.
Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPSonpage43.
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe resettothefactorydefaultsettings.SeeResettoFactoryDefaultSettingsonpage55.
TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:
1.ClickUseHTTPS.
Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe passwordcannowbesetsecurely.
2.Enterapasswordandthenre-enterittoconrmthespelling.
3.ClickOK.Thepasswordhasnowbeencongured.
TheLiveViewPage
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView page.Thefollowingprovidesanoverviewofeachavailablecontrol.
ControlsontheLiveViewPage
SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformation abouthowtocongurestreamproles,seepage19.
ClickPulsetoactivatetheproduct’soutputportforadenedperiodoftime.Forinformationabouthow toenableandcongureoutputbuttons,seepage26.Theoutputbuttonnamemaydifferdependingon thenameenteredintheI/OPortsconguration.
ClicktheActive/Inactivebuttonstomanuallyactivateandinactivetheproduct’soutputport.For informationabouthowtoenableandcongureoutputbuttons,seepage26.
TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewpage.Forinformation abouthowtocongureandenablethebutton,seeManualTriggeronpage1 1.
ClickSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhen theAXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong> ActionButtons.
10
AXISQ1941-EThermalNetworkCamera
AccesstheProduct
TheAudioclipdrop-downlistallowsyoutoplayanaudioclipfromtheLiveViewpage.Selectthe audioclipandclickthePlaybutton.
Theproduct’sheateriscontrolledbytheambienttemperatureandisturnedonandoffautomatically. Ifrequired,theheatercanbeactivatedmanuallybyclickingtheHeaterbutton.Toshowthebutton, gotoSetup>LiveViewCong.UnderActionButtons,selectShowheaterbuttonandspecifythe numberofminutestheheatershouldbeactivated.
ManualTrigger
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto validateactionsduringproductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.ClickAddtoaddanewactionrule.
3.FromtheTriggerdrop-downlist,selectInputSignal.
4.Fromtheseconddrop-downlist,selectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
Formoreinformationaboutactionrules,seeEventsonpage35.
ToshowthemanualtriggerbuttonsintheLiveViewpage:
1.GotoSetup>LiveViewCong.
2.UnderActionButtons,selectShowmanualtriggerbutton.
AXISMediaControlviewertoolbar
TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXISMediaControl(AMC)onpage13formore information.Thetoolbardisplaysthefollowingbuttons:
ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.
TheStopbuttonstopsthemediastream.
TheSnapshotbuttontakesasnapshotofthevideoimage.
ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer keyboardtocancelfullscreenview.
TheRecordbuttonisusedtorecordthecurrentvideostreamonyourcomputer.Thelocationwheretherecordingissaved canbespeciedintheAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.
AMCAudioControls
AMCaudiobuttonscontrolthespeakersandmicrophoneconnectedtotheclientcomputer.Thebuttonsareonlyvisiblewhen audioisenabled.
Forinformationabouthowtocongureaudio,seeSetUpAudioonpage22.
11
AXISQ1941-EThermalNetworkCamera
AccesstheProduct
Speakerbutton—Clicktoturnthespeakersonoroff.
Microphonebutton–Clicktomuteorunmutethemicrophone.InSimplex-speakeronlymode,theMicrophoneandTalk
buttonsmustbothbeactivetosendaudiototheAxisproduct.Clickeitherbuttontostopaudiotransmission.
Usetheslidertocontrolthevolumeofthespeakersandthemicrophone.
Half-duplexmode
TheTalk/Listenbuttonisusedtoswitchbetweensendingandreceivingaudio.Thebuttoncanbecongured fromtheAudiotabintheAMCControlpanel:
Simplex–speakeronlymode
Tosendaudio,theTalkandMicrophonebuttonsmustbothbeactive.Clickeitherbuttontostopaudio transmission.
•Push-To-Talkmode:Clickandholdthebuttontotalk/send.Releasethebuttontolisten.
•Togglemode:Clickoncetoswitchbetweentalkingandlistening.
12
AXISQ1941-EThermalNetworkCamera
MediaStreams
MediaStreams
TheAxisproductprovidesseveralaudioandvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwill determinethetypeyouuse.
TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,audiostreamsandtothelistofavailable streamproles.Otherapplicationsandclientscanaccessvideoandaudiostreamsdirectly,withoutgoingviatheLiveViewpage.
HowtoStreamH.264
H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedwiththeMotion JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworkbandwidthandstoragespace arerequiredforavideole.Orseenanotherway,muchhighervideoqualitycanbeachievedforagivenbitrate.
Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof yournetwork.TheavailableoptionsinAXISMediaControlare:
UnicastRTP
RTPoverRTSP
RTPoverRTSPoverHTTP
MulticastRTP
AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.
Note
H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
Thisunicastmethod(RTPoverUDP)isused forliveunicastvideo,especiallywhenitis importanttohaveanup-to-datevideostream, evenifsomeframesaredropped.
Thisunicastmethod(RTPtunneledoverRTSP) isusefulasitisrelativelysimpletocongure rewallstoallowRTSPtrafc.
Thisunicastmethodcanbeusedtotraverse rewalls.Firewallsarecommonlyconguredto allowtheHTTPprotocol,thusallowingRTPto betunneled.
Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways up-to-date,evenifsomeframesaredropped. Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample. Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20 simultaneousconnections.
Unicastingisusedforvideo-on-demand transmissionsothatthereisnovideotrafc onthenetworkuntilaclientconnectsand requeststhestream. Notethatthereareamaximumof20 simultaneousunicastconnections.
MJPEG
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient tocreateastreamthatshowsconstantlyupdatedmotion.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS MediaControlinInternetExplorerinWindows.
AXISMediaControl(AMC)
AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.
13
AXISQ1941-EThermalNetworkCamera
MediaStreams
TheAMCControlPanelcanbeusedtocongurevariousvideoandaudiosettings.PleaseseetheAXISMediaControlUser’s Manualformoreinformation.
TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMCControlPanelfrom:
•WindowsControlPanel(fromtheStartscreenorStartmenu)
•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.
AlternativeMethodsofAccessingtheVideoStream
YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:
MotionJPEGserverpush(ifsupportedbytheclient,ChromeorFirefox,forexample).ThisoptionmaintainsanopenHTTP
connectiontothebrowserandsendsdataasandwhenrequired,foraslongasrequired.
StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths
canbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
QuickTime
TM
.Thefollowingpathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
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AXISQ1941-EThermalNetworkCamera
MediaStreams
Note
<ip>=IPaddress
•TheAxisproductsupportsQuickTime6.5.1andlater.
•QuickTimemayaddlatencytothevideostream.
•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee this.
AccessAudioStreams
TheLiveViewpageprovidesaccesstoaudiothroughAXISMediaControl;inadditionaudiocanbeaccessedinthefollowingways:
VAPIX®ApplicationProgrammingInterface(API)Formoreinformation,visitwww .axis.com/developer
WindowsMediaPlayersupportssimplexaudio.Thefollowingpathscanbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
QuickTime
TM
supportsG.7 1 1andAACaudioencoding.Thefollowingpathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
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AXISQ1941-EThermalNetworkCamera
SetUptheProduct
SetUptheProduct
TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin thetopright-handcorneroftheLiveViewpage.
Administratorshaveunrestrictedaccesstoallsettings.
Operatorshaverestrictedaccesstosettings,seeUsersonpage43
Seealsotheonlinehelp
.
BasicSetup
BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:
1.Users.Seepage43.
2.TCP/IP.Seepage46.
3.Date&Time.Seepage45.
4.VideoStream.Seepage17.
5.AudioSettings.Seepage22.
TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.
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AXISQ1941-EThermalNetworkCamera
VideoandAudio
VideoandAudio
Thevideoandaudiosettingscanbeusedtooptimizevideoandaudioquality.Youcancongurethefollowing:
•Videostreamsettings.Seepage17.
•Streamproles.Seepage19.
•Camerasettings.Seepage19.
•Overlayimage.Seepage20.
•Privacymask.Seepage22.
•Audiosettings.Seepage22.
•Audioclips.Seepage24.
SetUpVideoStreams
Tosetuptheproduct’svideostreams,gotoVideo&Audio>VideoStream.
Thevideostreamsettingsaredividedintothefollowingtabs:
•Image.Seepage17.
•Audio.Seepage22.
•H.264.Seepage18.
•MJPEG.Seepage19.
PixelCounter
Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereisa specicsizerequirement,forexampleforobjectidentication.
Thepixelcountercanbeused:
•Whensettingupavideostream,seeSetUpVideoStreamsonpage17.UnderPreview,clickOpenandselecttheShow
pixelcounteroptiontoenabletherectangleintheimage.Usethemousetomoveandresizetherectangle,orenterthe numberofpixelsintheWidthandHeighteldsandclickApply.
•WhenaccessingtheLiveViewpageinInternetExplorerwithAXISMediaControl(AMC)inWindows.Right-clickinthe
imageandselectPixelcounter.Usethemousetomoveandresizetherectangle.
Image
ThedefaultimagesettingscanbeconguredunderVideo&Audio>VideoStream.SelecttheImagetab.
Thefollowingsettingsareavailable:
Resolution.Selectthedefaultresolution.
Compression.Thecompressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe
compression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.
Mirrorimage.Ifrequired,theimagecanbemirrored.
Rotateimage.Ifrequired,theimagecanberotated.
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AXISQ1941-EThermalNetworkCamera
VideoandAudio
Palette.Theimagecanbecoloredbyapplyingapalette.Colorsintheimageindicatetemperaturedifferencesandcanbe
usedtoimprovevisibilityofnedetails.Thepaletteselectedhereisusedasthedefaultpalette,otherpalettescanbe selectedontheLiveViewpage.
Maximumframerate.Toavoidbandwidthproblems,theframerateallowedtoeachviewercanbeLimitedtoaxed
amount.Alternatively,theframeratecanbesetasUnlimited,whichmeanstheAxisproductalwaysdeliversthehighest frameratepossibleunderthecurrentconditions.
Overlaysettings.SeeOverlayonpage20.
ClickSavetoapplythenewsettings.
H.264
H.264,alsoknownasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates. AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimagewhereas P-framesonlycontainthedifferencesfrompreviousframes.
TheH.264streamsettingscanbeconguredfromtheVideo&Audio>VideoStreampage.SelecttheH.264tab.Thesettings denedinthispagewillapplytoallH.264streamsthatdonotuseastreamprole.
TheGOPlengthisthenumberofframesbetweentwoconsecutiveI-frames.IncreasingtheGOPlengthmaysaveconsiderablyon bandwidthrequirementsinsomecases,butmayalsohaveanadverseaffectonimagequality.
TheAxisproductsupportsthefollowingH.264prole(s):
ThebitratecanbesetasVariablebitrate(VBR)orMaximumbitrate(MBR).VBRadjuststhebitrateaccordingtotheimage complexity,usingupmorebandwidthforincreasedactivityintheimage,andlessforlowerimageactivity.Whentheactivityin thesceneincreases,thebitratewouldusuallyincreaseaswell.Ifthereisasurplusinbandwidth,thismaynotbeanissueand selectingVariablebitrate(VBR)willbesufcient.Butifbandwidthislimited,itisrecommendedtocontrolthebitratebyselecting Maximumbitrate(MBR).Whentheactivityinthesceneincreases,VBRadjuststhebitrateaccordingtothecomplexity,usingup morebandwidthforincreasedactivityinthescene,andlessforlowersceneactivity.MBRallowsyoutosetatargetbitratethat limitsthebandwidthconsumption.
TheMBRtargetbitrateworksliketheceilingofatent.Itlimitsthebitrate,whilemaintainingsomeexibility.Thebitrate maybounceupanddownwithinthesettargetbutwhenitnearsthesettargetvalue,thelimitationkicksin.However,because MBRwillalwaysprioritizeacontinuousvideostream,itallowstemporaryovershootsfromthetargetbitrate.Becausesettinga targetvaluepreventsthebitratefromincreasing,framerateandimagequalityareaffectednegatively.Topartlycompensatefor this,selectwhichvariableshallbeprioritized,framerateorimagequality.Notsettingaprioritymeansthatframerateand imagequalityareequallyaffected.
Thecurrentbitratecanbesettoappearastextoverlay.UnderOverlaySettings,selectIncludetextandenterthemodier #bintheeld.
Toapplythesettings,clickSave.
Axis’ZipstreamTechnology
Zipstreamisabitrate-reductiontechnologyoptimizedforvideosurveillance.ZipstreamreducestheaveragebitrateintheH.264 streambyremovingunnecessarydataandmakesitpossibletoallowhigherresolutions,reducestoragecostortokeeprecordingsfor alongertime.Toreducethebitrate,Zipstreamreducesthenumberofbitsintheareasoftheimagethatarelessinterestingfroma videosurveillanceperspective,forexamplethebackground.Imagedetailsthatareimportantforforensicvideoanalysis,forexample facesandlicenseplates,arepreservedwithenoughnumberofbits.
TheseZipstreamstrengthoptionsareavailable:
Off.Zipstreamdisabled.
LowestZipstreamstrength.Lowbandwidthreduction.Novisiblequalitydegradationinmostscenes
MediumZipstreamstrength.Mediumbandwidthreduction.Limitedvisualqualitydegradationinnotprioritizedareasin
somescenes
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AXISQ1941-EThermalNetworkCamera
VideoandAudio
HighestZipstreamstrength.Highbandwidthreduction.Visiblequalitydegradationinnotprioritizedareasinmanyscenes
LowestZipstreamstrengthisthedefaultsettingfortheproduct.Thiscongurationisverysafetouseinallapplicationswhilestill
reducingthebitrate.
Forcloud-connectedcamerasorcamerasusingedgestoragethatneedtolimitthebitrateforincreasedstoragetimeitis recommendedtoselecttheHighestZipstreamstrength.Thissettingisverygoodtocombinewithmotiondetectiontriggeringand variablebitrate(VBR)wherethebitrateisallowedtoadapttochangesincomplexityinthescene.
Axis’ZipstreamTechnologyforH.264conformstotheH.264standardandiscompatiblewiththird-partyclientsandVMSsolutions thatdecodeH.264video.
ThebitratecontrollerbuiltintotheproductcanbecombinedwithZipstreamtoenforceamaximumbitrate(MBR)limit.Axis CommunicationsrecommendsusingVBRorMBRwitharatherhighbitratelimittoenablethefullpotentialofAxis’Zipstream Technology.
MJPEG
Sometimestheimagesizeislargeduetolowdynamicorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting providesconsistentlygoodimagequalityattheexpenseofincreasedbandwidthandstorageusageinlowdynamic.Limitingthe framesizeoptimizesbandwidthandstorageusage,butmaygivepoorimagequality .Topreventincreasedbandwidthandstorage usage,themaximumframesizeshouldbesettoanoptimalvalue.
StreamProles
Astreamproleisasetofpredenedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream prolescanbeused:
•Whensettinguprecordingusingactionrules.SeeEventsonpage35.
•Whensettingupcontinuousrecording.SeeContinuousRecordingonpage41.
•IntheLiveViewpage–selectthestreamprolefromtheStreamproledrop-downlist.
Forquicksetup,useoneofthepredenedstreamproles.Eachpredenedprolehasadescriptivename,indicatingitspurpose.If required,thepredenedstreamprolescanbemodiedandnewcustomizedstreamprolescanbecreated.
Tocreateanewproleormodifyanexistingprole,gotoSetup>Video&Audio>StreamProles.
ToselectadefaultstreamprolefortheLiveViewpage,gotoSetup>LiveViewCong.
ONVIFMediaProles
AnONVIFmediaproleconsistsofasetofcongurationsthatcanbeusedtochangemediastreamsettings.ONVIFmediaproles canbesetthroughtheONVIFMediaProleSettingspageandbeusedbyaclienttoconguremediastreamproperties.
TheONVIFMediaProlespagelistsallsuchpre-conguredproles.Theseprolescannotberemoved.Pre-conguredmedia proleshavebeenincludedintheproductforquicksetup.ItisalsopossibletocongurenewONVIFmediaprolesasperrequired specications.ToaddanewONVIFmediaprole,clickAddandentertherequiredinformation.Youcanalsomodifyorremovea prolefromthispage.
CameraSettings
TheVideo&Audio>CameraSettingspageprovidesaccesstoadvancedimagesettingsfortheAxisproduct.
ImageAppearance
TochangeImageAppearancegotothemenusunderSetup>Video&Audio>CameraSettings.
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AXISQ1941-EThermalNetworkCamera
VideoandAudio
TheimageBrightnesscanbeadjustedintherange0–100,whereahighervalueproducesabrighterimage.
IncreasingtheSharpnesscanincreasebandwidthusage.Asharperimagemightincreaseimagenoiseespeciallyinlowdynamic conditions.Alowersettingreducesimagenoise,butthewholeimagewillappearlesssharp.
TheContrastchangestherelativedifferenceinthermalradiation.Itcanbeadjustedusingtheslidebar.
ImageCorrection
TochangethesesettingsgotoSetup>Video&Audio>CameraSettings.
ElectronicImageStabilization(EIS)
Whenmonitoringanenvironmentthatissubjecttovibrationssuchasatrainstation,orwhenthecameraismountedonapole, imagesmayappearunsteady.Toautomaticallyimproveimagestability,selectElectronicimagestabilization(EIS)fromVideo& Audio>CameraSettings.
ExposureSettings
Conguretheexposuresettingstosuittheimagequalityrequirementsinrelationtotemperaturevariationsinthescene.
Automaticgaincontrol-Thissettingisusedtoautomaticallyadjustthegaintoanappropriaterange,theweakertheimagesignal, thestrongerthegain.SelecttheLinearorEqualizationautomaticgaincontrolmethod.Thelatterusesahistogramequalization method,whichadjuststhegaindynamicallybydistributingthemostfrequentintensityvalues.
Exposurezones-Thissettingsdetermineswhichpartoftheimageisusedtocalculatetheexposure.Formostsituations,theAuto settingcanbeused.Forparticularrequirement,selectDenedandthenclickEditandselectoneofthepredenedareas.
Gain-Thissettingcontrolsthemaximumgain.Loweringthegainreducesthecontrastinthethermalimage.
Overlay
Overlaysareusedtoprovideextrainformation,suchasforensicvideoanalysisorduringproductinstallationandconguration. Overlaysaresuperimposedoverthevideostream.
Anoverlaytextcandisplaythecurrentdateandtime,oratextstring.
Whenusingatextstring,modierscanbeusedtodisplayinformationsuchasthecurrentbitrateorthecurrentframerate.
Forinformationaboutavailablemodiers,seeFileNaming&Date/TimeFormatsintheonlinehelp
Itisalsopossibletodisplaytextwhenanactionruleistriggered,seeUseOverlayTextinanActionRule.
Note
Toenableoverlays:
1.GotoVideo&Audio>VideoStreamandselecttheImagetab.
2.Toincludeanoverlayimage,selectIncludeoverlayimageatthecoordinates.Theoverlayimagemustrstbeuploadedto
theAxisproduct,seeOverlayImage.
3.Toincludedateandtime,selectIncludedateandIncludetime.
.
4.Toincludeatextstring,selectIncludetextandenterthetextintheeld.Modierscanbeused,seeFileNaming&
Date/TimeFormatsintheonlinehelp
5.Denetextoverlaycharacteristicsintherelevantelds.
6.ClickSave.
.
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