Avocent CCM1650 Installer/user Manual
CCM
Installer/User Guide
USA Notification
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his own expense.
Canadian Notification
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out
in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux
appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique édicté par le
Ministère des Communications du Canada.
Japanese Approvals
European Union
Warning: This is a Class A product. In a domestic environment, this product may cause radio interference in
which case the user may be required to take adequate measures.
Taiwanese Notification
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CCM
Installer/User Guide
Avocent, the Avocent logo, The Power of Being There, DSView and
AVWorks are registered trademarks of Avocent Corporation or its
affiliates. All other marks are the property of their respective owners.
© 2006 Avocent Corporation. All rights reserved. 590-434-501E
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Instructions
This symbol is intended to alert the user to the presence of important operating and maintenance
(servicing) instructions in the literature accompanying the appliance.
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TABLE OF CONTENTS
Table of Contents
List of Figures .................................................................................................................ix
List of Tables ................................................................................................................... xi
Chapter 1: Product Overview.......................................................................................... 1
Features and Benefits ........................................................................................................................ 1
Safety Precautions ............................................................................................................................. 4
Rack mount safety considerations ..............................................................................................4
Chapter 2: Installation and Configuration ..................................................................... 5
iii
Hardware Overview........................................................................................................................... 5
CCM850 and 1650 appliance hardware ....................................................................................5
CCM485x appliance hardware................................................................................................... 6
Installing the CCM Appliance ........................................................................................................... 7
Configuring the CCM Appliance ....................................................................................................... 8
Configuring the network address settings ..................................................................................8
Initial CCM appliance login.....................................................................................................10
Rebooting and Reinitializing the CCM Appliance........................................................................... 11
Rebooting..................................................................................................................................11
Reinitializing............................................................................................................................. 11
Configuring the Appliance for AV Operation or DS Operation...................................................... 12
Chapter 3: Operations ................................................................................................... 13
Overview .......................................................................................................................................... 13
Configuring Global Settings ............................................................................................................13
Updating the Appliance Clock......................................................................................................... 14
Configuring Port Settings ................................................................................................................15
Physical port settings................................................................................................................ 15
Port access................................................................................................................................17
Managing groups...................................................................................................................... 18
Virtual port settings ..................................................................................................................19
Displaying port settings............................................................................................................ 20
Connecting to Serial Devices........................................................................................................... 21
Connecting to devices using Telnet ..........................................................................................21
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Connecting to devices from the console port............................................................................22
Configuring and using dial-in connections ..............................................................................23
Using PPP ................................................................................................................................ 23
Using SSH.................................................................................................................................24
Enabling plain text Telnet and SSH connections...................................................................... 27
Session sharing and preemption............................................................................................... 27
CLI Mode ......................................................................................................................................... 30
Ending Device Sessions ................................................................................................................... 31
Session time-out........................................................................................................................ 31
Managing User Accounts.................................................................................................................32
Access levels and rights............................................................................................................33
Using Authentication Methods......................................................................................................... 34
Console port session and connection authentication ...............................................................36
Authentication summary ...........................................................................................................38
Using security lock-out............................................................................................................. 40
Managing Port History .................................................................................................................... 40
Using the local history buffer ................................................................................................... 41
NFS history files ....................................................................................................................... 43
Managing the CCM Appliance Using SNMP ..................................................................................46
Chapter 4: Using CCM Appliance Commands ............................................................ 51
Accessing the CLI ............................................................................................................................ 51
Entering Commands ........................................................................................................................51
When commands take effect......................................................................................................52
Understanding Conventions ............................................................................................................ 52
Command syntax....................................................................................................................... 52
Syntax conventions....................................................................................................................54
Command Summary......................................................................................................................... 55
Chapter 5: CCM Appliance Commands ....................................................................... 61
Connect Command........................................................................................................................... 61
Disconnect Command ......................................................................................................................62
Group Commands ............................................................................................................................ 63
Group Add command................................................................................................................ 63
Group Delete command............................................................................................................64
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Group Set command .................................................................................................................64
Help Command ................................................................................................................................ 65
IPMI Command................................................................................................................................65
NFS Command................................................................................................................................. 66
NTP Command................................................................................................................................. 67
Port Commands ............................................................................................................................... 68
Port Add command ................................................................................................................... 69
Port Alert Add command ..........................................................................................................70
Port Alert Copy command ........................................................................................................ 71
Port Alert Delete command ...................................................................................................... 71
Port Break command ................................................................................................................72
Port Delete command ............................................................................................................... 72
Port History command.............................................................................................................. 73
Port Logout command .............................................................................................................. 73
Port NFS command...................................................................................................................73
Port Refresh command ............................................................................................................. 75
Port Set command..................................................................................................................... 75
Port Set In/Out command .........................................................................................................79
Quit Command.................................................................................................................................80
Resume Command............................................................................................................................80
Server Commands ............................................................................................................................ 81
Server CLI command ................................................................................................................81
Server Flash command .............................................................................................................83
Server Init command................................................................................................................. 84
Server LDAP Auth command.................................................................................................... 85
Server LDAP Primary|Secondary command ............................................................................85
Server LDAP Query command .................................................................................................86
Server LDAP Search command ................................................................................................ 87
Server Ping command............................................................................................................... 87
Server PPP command............................................................................................................... 88
Server RADIUS command ........................................................................................................89
Server Reboot command ...........................................................................................................90
Server Security command .........................................................................................................90
Server Set command .................................................................................................................92
Server Share command ............................................................................................................. 92
Table of Contents v
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vi CCM Installer/User Guide
Server SNMP command............................................................................................................ 93
Server SNMP Community command ........................................................................................ 93
Server SNMP Manager command ............................................................................................ 94
Server SNMP Trap command ................................................................................................... 94
Server SNMP Trap Destination command ............................................................................... 95
Server SSH command ...............................................................................................................96
Show Commands..............................................................................................................................97
Show Group command..............................................................................................................97
Show NFS command................................................................................................................. 98
Show NTP command.................................................................................................................98
Show Port command................................................................................................................. 99
Show Port In/Out command.................................................................................................... 103
Show Server command............................................................................................................ 104
Show Server CLI command ....................................................................................................105
Show Server LDAP command................................................................................................. 105
Show Server PPP command ................................................................................................... 106
Show Server RADIUS command............................................................................................. 106
Show Server Security command.............................................................................................. 106
Show Server SNMP command ................................................................................................ 107
Show User command .............................................................................................................. 107
SPC Command...............................................................................................................................109
SPC Socket Command ................................................................................................................... 110
User Commands............................................................................................................................. 111
User Add command................................................................................................................. 112
User Delete command.............................................................................................................113
User Logout command............................................................................................................ 113
User Set command ..................................................................................................................114
User Unlock command ...........................................................................................................116
Appendices................................................................................................................... 117
Appendix A: Technical Specifications ...........................................................................................117
Appendix B: Device Cabling.......................................................................................................... 119
Appendix C: Supported Traps........................................................................................................ 125
Appendix D: NFS Error Codes and Port Status............................................................................131
Appendix E: Using the BMU .........................................................................................................138
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Appendix F: Ports Used................................................................................................................. 147
Appendix G: Technical Support.....................................................................................................148
Index.............................................................................................................................. 149
Table of Contents vii
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viii CCM Installer/User Guide
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LIST OF FIGURES
List of Figures
Figure 2.1: CCM1650 Appliance Front Panel .................................................................................. 5
Figure 2.2: CCM1650 Appliance Back Panel ...................................................................................6
Figure 2.3: CCM485x Appliance Front Panel .................................................................................. 6
Figure 2.4: CCM485x Appliance Back Panel ...................................................................................7
Figure B.1: CAT 5 and CAT 6 Cable Adaptor Pin Assignments................................................... 121
Figure B.2: Reversing Cable Adaptor Pin Assignments................................................................123
Figure B.3: 8-wire RJ-45 Reversing Cable ...................................................................................124
ix
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x CCM Installer/User Guide
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LIST OF TABLES
List of Tables
Table 2.1: CCM485x Appliance LAN LED Values............................................................................7
Table 3.1: Appliance Feature Reference ......................................................................................... 14
Table 3.2: Default Physical Port Settings ......................................................................................15
Table 3.3: Default Virtual Port Settings..........................................................................................19
Table 3.4: SSH Authentication Methods.......................................................................................... 25
Table 3.5: Access Rights .................................................................................................................. 33
Table 3.6: Port History Mode Commands.......................................................................................41
xi
Table 3.7: Substitution Strings in NFS Filename Specification ...................................................... 44
Table 4.1: Line Editing Operations for VT100 Compatible Devices .............................................. 51
Table 4.2: Line Editing Operations for ASCII TTY Devices ...........................................................52
Table 4.3: Command Syntax Types in Example Command .............................................................52
Table 4.4: CCM Appliance Command Summary.............................................................................55
Table 5.1: Connect Command Parameters......................................................................................61
Table 5.2: Group Command Summary ...........................................................................................63
Table 5.3: Group Add Command Parameters ................................................................................. 63
Table 5.4: Group Delete Command Parameter...............................................................................64
Table 5.5: Group Set Command Parameters...................................................................................64
Table 5.6: Help Command Parameter.............................................................................................65
Table 5.7: IPMI Command Parameter ............................................................................................ 66
Table 5.8: NFS Command Parameters............................................................................................ 66
Table 5.9: NTP Command Parameters............................................................................................67
Table 5.10: Port Command Summary ............................................................................................68
Table 5.11: Port Add Command Parameters .................................................................................. 69
Table 5.12: Port Alert Add Command Parameters ......................................................................... 71
Table 5.13: Port Alert Copy Command Parameters ....................................................................... 71
Table 5.14: Port Alert Delete Command Parameter .......................................................................72
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xii CCM Installer/User Guide
Table 5.15: Port Delete Command Parameter................................................................................72
Table 5.16: Port Logout Command Parameter ............................................................................... 73
Table 5.17: Port NFS Command Parameters..................................................................................74
Table 5.18: Port Refresh Command Parameter .............................................................................. 75
Table 5.19: Port Set Command Parameters ....................................................................................76
Table 5.20: Port Set In/Out Command Parameters ........................................................................ 80
Table 5.21: Server Command Summary ..........................................................................................81
Table 5.22: Server CLI Command Parameters ...............................................................................82
Table 5.23: Server Flash Command Parameters ............................................................................ 84
Table 5.24: Server Init Command Parameter ................................................................................. 84
Table 5.25: Server LDAP Auth Command Parameter ....................................................................85
Table 5.26: Server LDAP Primary|Secondary Command Parameters ........................................... 85
Table 5.27: Server LDAP Query Command Parameters ................................................................86
Table 5.28: Server LDAP Search Command Parameters ............................................................... 87
Table 5.29: Ping Command Parameter...........................................................................................88
Table 5.30: Server PPP Command Parameters .............................................................................. 88
Table 5.31: Server RADIUS Command Parameters .......................................................................89
Table 5.32: Server Security Command Parameters ........................................................................ 91
Table 5.33: Server Set Command Parameters.................................................................................92
Table 5.34: Server Share Command Parameter.............................................................................. 92
Table 5.35: Server SNMP Command Parameter............................................................................. 93
Table 5.36: Server SNMP Community Command Parameters........................................................ 93
Table 5.37: Server SNMP Manager Command Parameters ...........................................................94
Table 5.38: Server SNMP Trap Command Parameter....................................................................95
Table 5.39: Server SNMP Trap Destination Command Parameters...............................................96
Table 5.40: Server SSH Command Parameters...............................................................................96
Table 5.41: Show Command Summary............................................................................................ 97
Table 5.42: Show Group Command Parameter ..............................................................................97
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Table 5.43: Show NFS Command Display Fields ...........................................................................98
Table 5.44: Show NTP Command Display Fields ........................................................................... 99
Table 5.45: Show Port Command Parameter..................................................................................99
Table 5.46: Show Port Command Display Fields for a Physical Port with TD=Console ............100
Table 5.47: Show Port Command Display Fields for a Virtual Port ............................................101
Table 5.48: Show Port Command Display Fields for TD=SPC.................................................... 103
Table 5.49: Show Server Command Display Fields ......................................................................104
Table 5.50: Show Server CLI Command Display Fields............................................................... 105
Table 5.51: Show Server Security Command Display Fields ........................................................106
Table 5.52: Show Server SNMP Command Display Fields........................................................... 107
List of Tables xiii
Table 5.53: Show User Command Parameter ...............................................................................108
Table 5.54: Show User Command Display Fields.........................................................................108
Table 5.55: Show User All Command Display Fields ...................................................................109
Table 5.56: SPC Command Parameters........................................................................................ 110
Table 5.57: SPC Socket Command Parameters ............................................................................ 110
Table 5.58: User Command Summary...........................................................................................111
Table 5.59: User Add Command Parameters................................................................................112
Table 5.60: User Delete Command Parameter .............................................................................113
Table 5.61: User Logout Command Parameter ............................................................................ 114
Table 5.62: User Set Command Parameters .................................................................................114
Table 5.63: User Unlock Command Parameter ............................................................................ 116
Table A.1: CCM Appliance Technical Specifications ...................................................................117
Table B.1: Port Pin Assignments................................................................................................... 119
Table B.2: Adaptors for Use with CAT 5 and CAT 6 Cable.......................................................... 119
Table B.3: Reversing Adaptors and Cables ..................................................................................122
Table C.1: CCM Appliance Enterprise Traps ...............................................................................125
Table D.1: NFS Error Codes......................................................................................................... 131
Table D.2: NFS Port Status Values ...............................................................................................137
Table E.1: IPMI Shortcut and BMU Command Summary ............................................................138
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Table E.2: IPMI Shortcut and BMU Alert Command Parameters................................................ 140
Table E.3: BMU Help Command Parameter................................................................................. 140
Table E.4: IPMI Shortcut and BMU Identify Command Parameters............................................140
Table E.5: IPMI Shortcut and BMU Pet Command Parameters .................................................. 141
Table E.6: IPMI Shortcut and BMU Power Command Parameters .............................................142
Table E.7: IPMI Shortcut and BMU Sel Command Parameters ...................................................143
Table E.8: IPMI Shortcut and BMU Sensor Command Parameters ............................................. 143
Table E.9: IPMI Shortcut and BMU Sol Command Parameters................................................... 144
Table E.10: IPMI Shortcut and BMU Sysinfo Command Parameters ..........................................145
Table E.11: IPMI Shortcut and BMU User Command Parameters .............................................. 146
List of Tables xiv
Table F.1: Ports Used by CCM Appliance .................................................................................... 147
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CHAPTER
Product Overview
1
Features and Benefits
Overview
1
The CCM console management appliance provides non-blocked access and control for devices
(also called target devices) such as serial-managed Linux (or other UNIX) servers, routers, power
management devices and firewalls. This includes Avocent SPC power control devices that provide
advanced power
• The CCM850 appliance has 8 serial ports. A single 10/100 Mbps Ethernet port provides network connectivity on each appliance. Two CCM850 appliances may be mounted in 1U of vertical space in a standard 19 inch rack.
• The CCM1650 appliance has 16 serial ports. A single 10/100 Mbps Ethernet port provides network connectivity on each appliance. Two CCM1650 appliances may be mounted in 1U of
vertical space in a standard 19 inch rack.
• The CCM485x appliance has 48 serial ports. A single 10/100/1000 Mbps Ethernet port provides network connectivity on each CCM appliance. One CCM485x appliance may be
mounted in 1U of vertical space in a standard 19 inch rack.
Each appliance has a console port that uses a Command Line Interface (CLI) for configuration,
management and optionally, connection to other ports.
In addition to the physical serial ports, you may configure and use up to 16 virtual serial ports on
each CCM appliance. Once a virtual port is established, it functions in a similar manner as a
physical port, except there is no need for physical cabling. A virtual port is accessed through the
Baseboard Management Controller (BMC) on a target device. The CCM appliance acts as an
Intelligent Platform Management Interface (IPMI) management console that allows users to
retrieve BMC-based status, statistics, logs and tracking information. If a target device experiences a
system failure, CCM appliance users may issue BMC Management Utility (BMU) commands to
virtual serial ports to determine the cause of the failure and reboot the device if necessary, even
when the device’s operating system and keyboard are not
management.
available.
AV or DS operation
The CCM appliance supports two separate Flash application images: one for AV operation and one
for DS
operation.
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2 CCM Installer/User Guide
AV operation - CCM appliances are Flash loaded at the factory with an image that supports
standalone operation and the Avocent AVWorks
AVWorks software is bundled with the CCM appliance and may be used to simplify installation,
configuration and subsequent session launching. When using this image, user authentication
requires user accounts to be maintained within the CCM appliance or within external authentication
servers which it can
access.
DS operation - CCM appliances may be Flash loaded with an image that supports standalone
operation and the DSView
includes user accounts maintained within the DSView 3 software server or within external
authentication servers which it can access. The CCM may be configured with other authentication
methods, if
desired.
See Configuring the Appliance for AV Operation or DS Operation on page 12 for
more information.
®
cross-platform management application. The
®
3 management software. When using this image, user authentication
NOTE: Hereafter, the phrase AV operation or DS operation will be used to identify features and commands that
are supported only when the CCM appliance is Flashed with an application image that supports that operation.
Whether the appliance is Flashed for AV or DS operation, you may perform most of the operations
that are described in this manual. This manual describes how to manage a CCM appliance by
entering commands using the CLI.
• The AVWorks Installer/User Guide describes how to manage a CCM appliance using the
AVWorks software graphic interface.
• The DSView Installer/User Guide describes how to manage a CCM appliance using the
DSView 3 software graphic interface.
NOTE: DSView 2 software is not supported on the CCM850, 1650 or 485x appliances. References to DSView
software and DS operation always refer to DSView 3 management software.
Serial device access options for physical ports
The CCM appliance and its attached devices are accessible over in-band, LAN-based connections
using Telnet and SSH (Secure Shell) client software. The CCM appliance and its attached devices
are also accessible over out-of-band, serial-based connections using the CCM appliance’s console
port. Out-of-band connectivity includes: terminal access (using supported terminal types such as
VT100), terminal emulation programs (such as HyperTerminal) and IP-based clients such as SSH
and Telnet. The console port offers modem handling, including a PPP (Point to Point Protocol)
communications interface that will accept a third party application that connects to the
appliance.
CCM
• The AVWorks software offers a built-in enhanced Telnet client and an SSH client application
• The DSView 3 software offers a built-in enhanced Telnet/SSH client applet
• Third party Telnet clients and third party SSH clients may be used during standalone operation
• When the CCM appliance is Flashed for AV operation, third party Telnet and third party SSH
clients may be configured and used from within the AVWorks software
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When session sharing is enabled, the CCM appliance supports multiple concurrent sessions.
Preemption criteria is based upon configured user access levels (for AV operation) or configured
preemption levels (for DS
Device access using virtual ports
Target devices with onboard BMCs may be configured through their Basic Input/Out System
(BIOS) to redirect serial console data from the local COM port to the serial interface on the BMC.
The BMC is further configurable for transferring this serial information to remote clients using the
Remote Management Control Protocol (RMCP). Transfer of RMCP messages between the BMC
and the RMCP client is called Serial over LAN (SoL). The CCM appliance contains an RMCP
client that supports a proprietary version of the IPMI 1.5 SoL
The CCM appliance serves as a gateway, allowing RMCP serial data to securely traverse nonsecure networks to remote clients over SSH sessions. Administrators may use its BMU interface to
monitor target device status, obtain information or reboot the device. See
page 138.
The features that are available for physical ports, such as share mode, offline buffering of history
data and port alerts are also supported for virtual
One SoL connection per BMC is allowed; up to four IPMI connections may be established to
BMC.
each
Chapter 1: Product Overview 3
operation).
protocol.
Using the BMU on
ports.
User authentication and data security
The CCM user database supports up to 64 user accounts, which include usernames, passwords and/
or keys, plus specifications of access rights/levels to CCM appliance ports and commands. User
definitions may be changed at any
time.
You may choose to have user access authenticated using the following methods.
• Locally at the CCM user database
• At a RADIUS (Remote Access Dial-In User Service) server
• At an LDAP (Lightweight Directory Access Protocol) server
• Through the DSView 3 software internal authentication service or external authentication
servers configured in the DSView 3 software (for DS operation)
Data security may be enhanced using industry-standard SSH encryption.
Extensive command set
The CCM appliance offers a wide range of commands that allow administrators to easily configure,
control and display information about the CCM appliance operating environment, including its
ports, user accounts and active sessions. The serial CLI is always available on the unit’s console
port, and may be easily accessed during a session with an attached serial
device.
The user interface also offers descriptive error message data and built-in command help
information. On-board Trivial File Transfer Protocol (TFTP) support allows administrators to
upload new functionality to CCM appliances in the field.
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4 CCM Installer/User Guide
Port history
Each CCM physical and virtual port has a buffer that holds the most recent 64K bytes of online and
offline serial data. A separate history command mode lets you navigate within a port’s current
history file and conduct tailored
You may also configure the appliance to write serial port data to a file on an NFS (Network File
System) server, thus preventing data loss due to overflow of the history
Safety Precautions
To avoid potential device problems, if the building has 3-phase AC power, ensure that a computer
and its monitor (if used) are on the same phase. For best results, they should be on the same
To avoid potentially fatal shock hazard and possible damage to equipment, please observe the
following
• Do not use a 2-wire extension cord in any product configuration containing this appliance.
• Test AC outlets at the computer and monitor (if used) for proper polarity and grounding.
• Use only with grounded outlets at both the computer and monitor. When using a backup Unin-
precautions:
terruptible Power Supply (UPS), power the computer, the monitor and the CCM appliance off
supply.
the
searches.
buffer.
circuit.
NOTE: The AC inlet is the main disconnect.
Rack mount safety considerations
• Elevated Ambient Temperature: If installed in a closed rack assembly, the operation temperature of the rack environment may be greater than room ambient. Use care not to exceed the
rated maximum ambient temperature of the
• Reduced Airflow: Installation of the equipment in a rack should be such that the amount of airflow required for safe operation of the equipment is not compromised.
• Mechanical Loading: Mounting of the equipment in the rack should be such that a hazardous
condition is not achieved due to uneven mechanical loading.
• Circuit Overloading: Consideration should be given to the connection of the equipment to the
supply circuit and the effect that overloading of circuits might have on overcurrent protection
and supply wiring. Consider equipment nameplate ratings for maximum current.
• Reliable Earthing: Reliable earthing of rack mounted equipment should be maintained. Pay
particular attention to supply connections other than direct connections to the branch circuit
(for example, use of power
strips).
unit.
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CHAPTER
Installation and Configuration
2
Hardware Overview
This section describes the CCM appliance LEDs, buttons and connectors.
5
CCM850 and 1650 appliance hardware
Figure 2.1 shows the front panel of a CCM1650 appliance. (The front panels of the CCM850
appliance and the CCM1650 appliance contain the same LEDs and buttons.)
Figure 2.1: CCM1650 Appliance Front Panel
The lower left area of the front panel contains the following LEDs and buttons:
• The POWER LED illuminates when the CCM appliance is connected to a power source.
• The ONLINE LED illuminates steadily (not blinking) when the CCM appliance self-test and
initialization procedures complete successfully.
• The LINK LED illuminates when the CCM appliance establishes a connection to the network.
• The TRAFFIC LED blinks when there is network traffic.
• The 100Mbps LED illuminates when the CCM appliance is connected to a 100 Mbps LAN.
• The RESET button, when pressed, reboots the CCM appliance. See Rebooting on page 11.
• The INIT button, when pressed and held, restores the CCM factory default values. See
Reinitializing on page 11.
Figure 2.2 shows the back panel of a CCM1650 appliance.
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6 CCM Installer/User Guide
Figure 2.2: CCM1650 Appliance Back Panel
The back panel contains:
• RJ-45 port connectors for serial cabling (the CCM850 appliance has 8 port connectors, the
CCM1650 appliance has 16 port connectors). The port number is adjacent to each connector.
• A LAN connector for a 10BaseT or 100BaseT interface cable.
• An RJ-45 CONSOLE PORT connector for a serial cable.
• Outflow opening for the internal fan.
• The AC line cord connector.
CCM485x appliance hardware
Figure 2.3 shows the front panel of a CCM485x network appliance.
Figure 2.3: CCM485x Appliance Front Panel
The front panel contains 48 serial port connectors. The lower left area of the front panel contains
the following LEDs, buttons and connectors.
The ONLINE LED illuminates steadily (not blinking) when the CCM self-test and initialization
procedures complete successfully.
The POWER LED illuminates when the CCM appliance is connected to a power source and the
power switch is on (|).
The RESET button reboots the CCM appliance when pressed. See Rebooting on page 11.
The INIT button restores the CCM factory defaults when pressed and held. See Reinitializing on
page 11.
A console device may be connected to the RJ-45 CONSOLE PORT.
A 10BaseT, 100BaseT or 1000BaseT interface cable may be connected to the LAN PORT.
Two LEDs adjacent to the LAN PORT (SPEED and LINK/TRAFFIC) indicate the link speed and
whether there is traffic on the link.
Table 2.1 describes the possible values.
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Table 2.1: CCM485x Appliance LAN LED Values
SPEED LED LINK/TRAFFIC LED Description
Off Off No link
Off On Link at 10 Mbps
Green On Link at 100 Mbps
Orange On Link at 1000 Mbps
Off Flashing Traffic at 10 Mbps
Green Flashing Traffic at 100 Mbps
Orange Flashing Traffic at 1000 Mbps
Chapter 2: Installation and Configuration 7
Figure 2.4 shows the back panel of a CCM485x appliance.
Figure 2.4: CCM485x Appliance Back Panel
The back panel contains:
• The AC line cord connector.
• Outflow openings for the two internal fans.
• A DB-9 DEBUG PORT connector. This port should be used only on the advice and with the
guidance of Technical Support.
Installing the CCM Appliance
WARNING: This unit is not user serviceable. To avoid electrical shock, do not attempt to open the unit or operate
with the cover off. Do not attempt to make any repairs. See Technical Support on page 148 for information.
WARNING: The power outlet should be near the equipment and easily accessible.
To install the CCM appliance hardware:
1. Place the unit where you can connect cables between the serial devices and the CCM serial
ports, and where you can connect a LAN interface cable between the Ethernet hub or switch
and the CCM LAN
2. Connect devices to the CCM serial ports; see Device Cabling on page 119 for cable information.
Connect each serial device to its appropriate power source, following the device’s documentation.
connector.
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8 CCM Installer/User Guide
3. Attach a LAN interface cable to the LAN connector on the CCM appliance. A CAT 5 cable is
required for 100BaseT operation. For CCM485x appliances, a CAT 6 cable is required for
1000BaseT
operation.
4. Insert the power cord into the back of the CCM appliance. Insert the other end of the power
cord into a grounded electrical receptor.
5. Check that the POWER LED on the front of the unit is illuminated. If not, check the power
cable to ensure that it is inserted snugly into the back of the unit. The ONLINE LED will illu
minate within two to three minutes to indicate that the self-test is complete. If the ONLINE
LED blinks, contact Technical Support for assistance.
6. For CCM850/1650 appliances, check that the LINK LED is illuminated.
For CCM485x appliances, check that the LAN port LEDs indicate that a 10, 100 or 1000 Mbps
exists.
link
If there is no link, check the Ethernet cable to ensure that both ends are correctly inserted into
jacks.
their
7. Once the POWER, ONLINE and appropriate LEDs are illuminated, proceed with the configuration process (if you will be using BootP, remove power from the appliance).
-
Configuring the CCM Appliance
To configure the CCM appliance, you must specify a unique IP address, plus other network address
information. This information will be stored in the CCM configuration database. During initial
login, you will specify a password for the Admin
Configuring the network address settings
For a CCM appliance that is Flashed for DS operation, you may configure the CCM appliance
network address settings using the DSView 3 software, BootP or the serial CLI. When the
appliance is Flashed for AV operation, you may configure the network address settings using the
AVWorks software, BootP or the serial CLI on the console
To configure the network address settings using DSView 3 software:
When the CCM appliance is Flashed for DS operation, the DSView 3 software New Appliance
Wizard is the easiest method to configure the network address settings. When you add a CCM
appliance that was Flashed for AV operation, you must migrate it to the DSView 3 software system
after it is added. See the DSView Installer/User Guide for instructions. After the network address
settings are configured, see
To configure the network address settings using AVWorks software:
When the CCM appliance is Flashed for AV operation, the AVWorks software New Appliance
Wizard is the easiest method to configure the network address settings. See the AVWorks Installer/
User Guide for instructions. After the network address settings are configured, see
appliance login on page 10 of this manual.
Initial CCM appliance login on page 10 of this manual.
user.
port.
Initial CCM
avocent.book Page 9 Tuesday, March 14, 2006 12:33 PM
To configure the network address settings using BootP:
1. Ensure that there is a BootP server on your network that is configured to correctly respond to a
BootP request from the CCM appliance. BootP servers require the Ethernet MAC address of
network devices. The Ethernet MAC address is printed on a label affixed to the appliance. See your
BootP server’s system administrator guide for information about configuring the BootP
2. After you have configured your network’s BootP server with the CCM appliance Ethernet
MAC address, IP address, subnet mask and gateway, restore power to the CCM appliance and
wait for the ONLINE LED to illuminate. Once this occurs, the CCM appliance has completed
the BootP protocol, obtained its network address information and stored these in
3. You may verify that the BootP process was successful with a ping command, which tests network connectivity. The ping command is entered as:
ping <ip_address>
For example, the following command tests the network connectivity of a CCM appliance with
the IP address
ping 192.168.0.5
192.168.0.5.
4. If the CCM appliance completes the BootP successfully, you will see a display similar to
following.
the
Pinging 192.168.0.5 with 32 bytes of data:
Reply from 192.168.0.5: bytes=32 time<10ms TTL=128
Reply from 192.168.0.5: bytes=32 time<10ms TTL=128
Reply from 192.168.0.5: bytes=32 time<10ms TTL=128
Reply from 192.168.0.5: bytes=32 time<10ms TTL=128
If the CCM appliance did not successfully obtain its IP address with the BootP protocol, you
will see a display similar to the
Pinging 192.168.0.5 with 32 bytes of data
Request timed out.
Request timed out.
Request timed out.
Request timed out.
In this case, check the address information provided to the BootP server to confirm it is correct.
Verify that the Ethernet LAN adaptor cable is correctly installed on the CCM appliance and the
Ethernet
hub.
After the network address settings are configured successfully, launch a Telnet session to the
assigned IP address. Then, see
Chapter 2: Installation and Configuration 9
server.
Flash.
following.
Initial CCM appliance login on page 10.
To configure the CCM appliance using the serial CLI:
1. Attach a compatible device to the console port. The compatible device types are: ASCII,
VT52, VT100, VT102, VT220 and
For cable and adaptor information, see Device Cabling on page 119. You may use any terminal
emulation program that is available on your system.
VT320.
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10 CCM Installer/User Guide
2. Configure your terminal or terminal emulation program as follows.
Baud rate 9600
Bits per character 8
Stop bits 1
Flow control None
3. Press the Return or Enter key until a prompt appears, requesting your username. If you do not
receive a prompt after pressing the key five times, check your cable and serial settings to be
sure that they are
correct.
4. Proceed to Initial CCM appliance login on page 10.
Initial CCM appliance login
The CCM appliance ships with a single user defined in its user database, named Admin. This
predefined user has no factory default password. The Admin user has the APPLIANCEADMIN
access level and a preemption level of 4 (see
sharing and preemption on page 27 for more information).
The first time you connect to the appliance, you are prompted for a username.
Access levels and rights on page 33 and Session
To log in to the CCM appliance for the first time:
1. At the Username prompt, type Admin. At the Password prompt, press Return.
Username: Admin
Password:
Authentication Complete
CCM configuration is required.
2. Once authentication completes, the CCM appliance prompts for any missing configuration values that are required for operation.
If you already provided the IP address, subnet mask and gateway, you will not be prompted for
those values
again.
If you have not already provided the network information, you will be prompted for them.
Enter the addresses using standard dot
CCM configuration is required
Enter CCM IP address > 192.168.0.5
Enter CCM Subnet mask > 255.255.255.0
Enter CCM Gateway address > 0.0.0.0
notation.
3. You are prompted for a new Admin password. Passwords are case sensitive and must contain
3-16 alphanumeric or hyphen characters. You must enter the new password twice to confirm
that you entered it
Enter CCM New Admin Password > *****
Confirm New Admin Password > *****
correctly.
After you have provided the required configuration information, a confirmation message appears
while the CCM appliance stores the values in its configuration database.
avocent.book Page 11 Tuesday, March 14, 2006 12:33 PM
You have now completed the initial login, and you may enter additional commands at the CLI
prompt (>). To configure other CCM appliance ports, see
Rebooting and Reinitializing the CCM Appliance
You may reboot or reinitialize the CCM appliance by pressing a recessed button on the appliance
front panel or by issuing a command.
Rebooting
During a reboot, any active Telnet sessions, including your own, are terminated. Any configuration
changes that require a reboot will become effective when the reboot completes.
To reboot the appliance in hardware:
1. Locate the recessed RESET button on the front of the CCM appliance. An opened paper clip
may be used to depress the button.
2. Insert the opened paper clip in the recess, then depress the button.
Chapter 2: Installation and Configuration 11
Configuring Port Settings on page 15.
To reboot the appliance with a command:
Issue a Server Reboot command.
Reinitializing
Reinitializing the CCM appliance removes configured information. This may be useful when
reinstalling the unit at another location in your network.You may erase the configuration database,
which contains all nonvolatile data except the IP address, subnet mask and gateway. You may also
erase both the configuration database and the network address information.
To reinitialize the CCM appliance in hardware:
1. Locate the recessed INIT button on the front of the CCM appliance. An opened paper clip may
be used to depress the button.
2. Insert the end of the opened paper clip in the recess, then depress and hold the button. The
ONLINE LED will blink, indicating an initialization has been requested. You have approxi
mately seven seconds to release the button before any action is taken.
After seven seconds, the ONLINE LED will blink more rapidly to confirm that the CCM
configuration database has been erased. Continuing to hold the INIT button for a few more seconds
will erase the IP address as well. The ONLINE LED will blink faster to confirm the deletion.
If any portion of Flash is erased, the CCM appliance reboots when the INIT button is released.
To reinitialize the CCM appliance with a command:
-
1. Issue a Server Init command with the Config parameter if you wish to erase the configuration database but retain the network address information.
-or-
Use the All parameter if you wish to erase the configuration database and the network
address
information.
avocent.book Page 12 Tuesday, March 14, 2006 12:33 PM
12 CCM Installer/User Guide
2. You are prompted to confirm or cancel the operation.
The appliance reboots after initializing the database and copying it to the configuration Flash.
Configuring the Appliance for AV Operation or DS Operation
The CCM appliance ships with a Flash application firmware image that supports AV operation (see
AV or DS operation on page 1).
If you wish to use DSView 3 software to manage the CCM appliance, you must load an appropriate
application image onto the appliance, using DSView 3 software. In other words, you cannot load a
DS operation application image from the CCM appliance
However, if you enable DS operation on the CCM appliance by loading an application firmware
image that supports DSView 3 software and later wish to return to AV operation, you may load an
application image that supports AV operation using the CCM appliance
CLI.
CLI.
To load a DS operation application image on a CCM appliance that currently uses
an AV operation
image:
This procedure begins by verifying that the CCM appliance has the proper boot and application
image versions. Then, from the DSView 3 software, the appliance is added and migrated. See the
CCM Migration document on the Avocent web site for complete
information.
To load an AV operation image on a CCM appliance that currently uses a DS
operation
image:
1. Go to the Avocent web site, www.avocent.com/support, to locate and download the proper AV
operation application
image.
2. Issue a Server Security command to ensure that DS authentication is not enabled on the appliance and that no DSView 3 software server certificates are stored.
a. Use the Auth parameter to specify any authentication methods you wish to use, other than
DS (that is, DS must not be included in the authentication method
specification).
b. Use the DSClear parameter to clear any stored DSView 3 software server certificates.
SERVER SECURITY AUTHENTICATION=<auth> DSCLEAR
3. Issue a Server Flash command to update the appliance with the image that supports the
AV Wo r k s
software.
SERVER FLASH APP HOSTIP=<tftp_add> IMAGE=<host_file>
Alternatively, you may reinitialize the CCM appliance (using the INIT button on the front panel or
by issuing a Server Init command) to clear the database. This will clear any stored DSView 3
software server certificates. You may then issue the Server Security command to specify
authentication methods other than DS, followed by a Server Flash command to load the AV
operation application
image.
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CHAPTER
Operations
3
Overview
The CCM console management appliance and its ports are easily configured and managed to meet
your requirements for device connection, user authentication, access control, power status
monitoring, port history information display and Simple Network Management Protocol (SNMP)
compliance for use with third party network management
13
products.
Configuring Global Settings
Generally, the CCM appliance-level commands affect console port operations, configure/initiate
physical operations and enable/disable
Console port settings
The Server CLI command includes parameters that configure the console port:
• The terminal type to be used
• Enabling/disabling connections to devices from the console port - see Connecting to devices
from the console port on page 22
• The modem initialization character - see Configuring and using dial-in connections on page 23
This command also covers the following:
• The CLI access character that will suspend a device session and place you in CLI command
mode (this value may be overridden at the port level) - see
• Local port history file processing options during connection and when a session ends - see
Managing Port History on page 40
• The session time-out value, which indicates the period of inactivity that must occur before a
session is ended (this value may be overridden at the port level) - see
page 31
Network settings, updating firmware and rebooting/reinitializing the appliance
features.
CLI Mode on page 30
Session time-out on
To change the CCM appliance IP, gateway or subnet addresses, use the Server Set command
page 92).
(
avocent.book Page 14 Tuesday, March 14, 2006 12:33 PM
14 CCM Installer/User Guide
To update the boot or application firmware on the appliance, use the Server Flash command,
described on
page 83. If you wish to change the application firmware to a version that supports a
different operation (that is, from AV operation to DS operation or vice versa), see Configuring the
Appliance for AV Operation or DS Operation on page 12.
The appliance may be rebooted or reinitialized by pressing a button on the appliance or by issuing a
command; see
Rebooting and Reinitializing the CCM Appliance on page 11.
Enabling/disabling features
Table 3.1: Appliance Feature Reference
For information about using this feature See this section
Accessing a Network Time Protocol (NTP) server to
update the
Using an NFS server to store device session data NFS history files on page 43
PPP Using PPP on page 23
Using a RADIUS server for user authentication RADIUS authentication on page 35
Security lock-out Using security lock-out on page 40
Session sharing Session sharing and preemption on page 27
SNMP Managing the CCM Appliance Using SNMP on page 46
SSH Using SSH on page 24
Response to ping requests (DS operation only) Server Ping command on page 87
time
Updating the Appliance Clock
The CCM appliance supports the NTP protocol. When NTP is enabled, the real time clock on the
CCM appliance will be updated immediately after NTP is enabled, each time the appliance reboots
and optionally, at specified
You may specify one or two NTP servers to provide the time. An NTP server may be external or an
internal server that you supply. The primary server will be queried for the time first. If it does not
respond with a valid time, the secondary server will be queried for the time. (The second server will
also be queried for status even if a valid time was obtained from the primary
intervals.
Updating the Appliance Clock on page 14
server.)
To enable or disable NTP:
To enable NTP, issue an NTP command with the Enable parameter.
NTP ENABLE [IP=<prim_add>[,<sec_addr>]] [UPDATE=<hours>]
If this is the first time NTP is being enabled, you must specify at least one NTP server address.
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