AudioStation, AutoLoop, AutoSync, Avid, AvidActive, AvidAdvanced Response, Avid DNA, Avid DNxcel, Avid DNxHD, Avid DS Assist Station, Avid Ignite,
Avid Liquid, Avid Media Engine, Avid Media Processor, Avid MEDIArray, Avid Mojo, Avid Remote Response, Avid Unity, Avid Unity ISIS, Avid VideoRAID,
AvidRAID, AvidShare, AVIDstripe, AVX, BeatDetective, BeautyWithoutTheBandwidth, Beyond Reality, BF Essentials, Bomb Factory, Bruno, C|24,
CaptureManager, ChromaCurve, ChromaWheel, Cineractive Engine, CineractivePlayer, Cineractive Viewer, Color Conductor, Command|8, Control|24,
Cosmonaut Voice, CountDown, d2, d3, DAE, D-Command, D-Control, Deko, DekoCast, D-Fi, D-fx, Digi002, Digi003, DigiBase, Digidesign,
Digidesign Audio Engine, Digidesign Development Partners, Digidesign Intelligent Noise Reduction, Digidesign TDM Bus, DigiLink, DigiMeter, DigiPanner,
DigiProNet, DigiRack, DigiSerial, DigiSnake, DigiSystem, Digital Choreography, DigitalNonlinear Accelerat or, DigiTest, DigiTranslator, DigiWear, DINR, DNxch ange,
Do More, DPP-1, D-Show, DSP Manager, DS-StorageCalc, DV Toolkit, DVD Complete, D-Verb, Eleven, EM, Euphonix, EUCON, EveryPhase, Expander,
ExpertRender, Fairchild, FastBreak, Fast Track, Film Cutter, FilmScribe, Flexevent, FluidMotion, Frame Chase, FXDeko, HD Core, HD Process, HDpack,
Home-to-Hollywood, HyperSPACE, HyperSPACE HDCAM, iKnowledge, Impact, Improv, iNEWS, iNEWS Assign, iNEWS Cont rolA ir, InGa me, Ins ta ntwr ite, In stinct,
Intelligent Content Management, Intelligent Digital Actor Technology, IntelliRender, Intelli-Sat, Intelli-Sat Broadcasting Recording Manager, InterFX, Interplay,
inTONE, Intraframe, iS Expander, iS9, iS18, iS23, iS36, ISIS , IsoSync, LaunchPad, LeaderPlus, LFX, Lightning, Link & Sync, List Sync, LKT-200, Lo-Fi,
MachineControl, Magic Mask, Make Anything Hollywood, make manage move|media, Marquee, MassivePack, MassivePack Pro, Maxim, Mbox, Media Composer,
MediaFlow, MediaLog, MediaMix, Media Reader, Media Recorder, MEDIArray, MediaServer, MediaShare, MetaFuze, MetaSync, MIDI I/O, Mix Rack, Moviestar,
MultiShell, NaturalMatch, NewsCutter, NewsView, NewsVision, Nitris, NL3D, NLP, NSDOS, NSWIN, OMF, OMFInterchang e, OMM, OnDVD,
Open Media Framework, Open Media Management, Painterly Effects, Palladium, PersonalQ, PET, PodcastFactory, PowerSwap, PRE, ProControl, ProEncode,
Profiler, Pro Tools, Pro Tools|HD, Pro Tools LE, Pro Tools M-Powered, Pro Transfer, QuickPunch, QuietDrive, RealtimeMotionSyn thesis, Recti-Fi,
Reel Tape Delay, Reel Tape Flanger, Reel Tape Saturation, Reprise, Res Rocket Surfer, Reso, RetroLoop, ReverbOne, ReVibe, Revolution, rS9, rS18, RTAS,
Salesview, Sci-Fi, Scorch, ScriptSync, SecureProductionEnvironment, S hape-to-Shape, ShuttleCase, Sibelius, SimulPlay, SimulRecord, Sli ghtly Rude Compressor,
Smack!, Soft SampleCell, Soft-Clip Limiter, SoundReplacer, SPACE, SPACEShift, SpectraGraph, Spectr aMatte, SteadyGlide, Streamfactory, Streamgenie,
StreamRAID, SubCap, Sundance, Sundance Digital, SurroundScope, Symphony, SYNC HD, SYNC I/O, Synchronic, SynchroScope, Syntax, TDM FlexCable,
TechFlix, Tel-Ray, Thunder, TimeLiner, Titansync, Titan, TLAggro, TLAutoPan, TLDrumRehab, TLEveryphase, TLFauxlder, TLInTune, TLMasterMeter,
TL Metro, TL Space, TL Utilities, tools for storytellers, Transit, TransJammer, Trillium Lane Labs, TruTouch, UnityRAID, Vari-Fi, Video the Web Way, VideoRAID,
VideoSPACE, VTEM, Work-N-Play, Xdeck, X-Form, and XMON are either regi stered tra demarks or t rademarks of Avid Technology, Inc. in th e United States and/ or
other countries.
Bonjour, the Bonjour logo, and the Bonjour symbol are trademarks of Apple Computer, Inc.
Thunderbolt and the Thunderbolt logo are trademarks of Intel Corporation i n the U. S. and/or other countries.
This product may be protected by one or more U.S. and non-U.S. patents. Details are available at www.avid.com/patents.
Product features, specifications, system requirements, and availability are subject to change without notice.
Welcome to the Pro Tools® | Dock studio controller and iPad dock from Avid®. The Dock uses Avid’s high-speed EUCONTM
(Extended User Control) control protocol to enable fully integrated control of Pro Tools
video applications via a 100 MB/s Ethernet connection.
The Dock is designed to be used with Avid’s Pro T ools | Cont rol app for iPad. The Dock/Control combination can also be used simultaneously with the Pro Tools | S3 studio controller, and/or with other Avid Artist series media controllers. This guide focuses
on using the Dock with the Control app.
and other EUCON-compatible audio and
Pro Tools | Dock with Pro Tools | Control app on iPad (iPad not included)
EuControl Software
EuControl lets your workstation computer find, link, and communicate with the Dock and Control app via the EUCON protocol.
EuControl also lets you set preferences for and customize the controls on your Dock, S3, or other Artist series media controller. EuControl software must be installed on the workstation computer before you can use the Dock with your application.
Introduction1
What’s Included
• Pro Tools | Dock control surface
• Power cable and power adapter
• Cat5e (350 MHz) Ethernet crossover cable
• Documentation pack, which includes the EuControl software Activation Card, Dock Welcome Card , Pro Tools | Dock Safety &
Regulatory Guide, Health and Safety Guide, and a warranty card
Additional Required Equipment
• A supported Apple iPad with the most recent version of the Pro Tools | Control App from Avid. Pro Tools | Control requires a
data (host) connection between the iPad and your primary workstation, using either of the following:
•Wi-Fi*
-or-
• Apple Lightning to USB 3 Camera Adapter + USB 2 Ethernet adapter connected to iPad running iOS 9.3.x or later. A Lightning cable connected to a power source such as the USB port on the Dock is required to power the Camera Adapter. For more
information, visit
*The Dock does not provide Wi-Fi; a wireless router is required. For more information, see the Pro Tools | Control Guide.pdf.
www.apple.com.
Optional Equipment
• A USB-Ethernet adapter or Thunderbolt-Ethernet adapter, if there is no available Ethernet port on your workstation.
• If your system also includes an S3 and you want to use it as an audio interface, a qualified AVB-compatible Ethernet switch is
required.
• If your system also includes an S3, the Pro T ools | Dock Link Kit is available to mechanically at tach the Dock to the S3. For more
information, visit www.shop.avid.com.
System Requirements and Compatibility
• One Dock can be used with EuControl Software at a time.
• One Dock can be used in conjunction with Pro Tools | Control, one Pro Tools | S3, one Artist Color , and up to four Artist Mix.
• Avid can only assure compatibility and provide support for hardware and software it has tested and approved. For
compatibility information and other resources, visit:
www.avid.com/S3-Surface-Support
Registration
Review the enclosed Registration Information Card and follow the instructions on it to quickly register your purchase online.
By registering, you become eligible to receive the following:
• Technical support information
• Software update and upgrade notices
• Hardware warranty information
About This Guide
This guide covers using the Dock control surface and Pro Tools | Control app (referred to as the Control app) with Pro Tools and
other EUCON-compatible applications. This guide also covers how you can use the Dock/Control combination along with a
Pro Tools | S3 control surface or supported Artist Series media controller.
For information about Dock support in DAWs and applications from our Development Partners, contact the manufacturer.
Introduction2
Conventions Used in This Guide
SHIFT
SHIFT
All of our guides use the following conventions to indicate menu choices and key commands:
ConventionAction
File > SaveChoose Save from the File menu
Control+NHold down the Control key and press the N key
Control-clickHold down the Control key and click the mouse button
Right-click Click with the right mouse button
The names of Commands, Options, and Settings that appear on-screen are in a different font.
The following symbols are used to highlight important information:
User Tips are helpful hints for getting the most from your system.
Important Notices include information that could affect your data or the performance of your system.
Shortcuts show you useful keyboard or mouse shortcuts.
Cross References point to related sections in this guide and other Avid guides.
Hardware Switches on the Dock and S3 Control Surface
The names of switches on the Dock and S3 control surface are shown in bold, such as Sel. The two SurfaceSHIFT switches are
indicated by bold text, in all-caps to distinguish them from references to the
and the Shift key on your computer keyboard.
Surface SHIFT switches
Accessing Secondary Functions Using Surface SHIFT
The SurfaceSHIFT switches are used in conjunction with other switches to access a secondary layer of functions. The primary
function of switches are shown directly on each switch. Most secondary functions are listed next to each switch, or on the switch
but in black text with a white background. For example, for the
A (track Automation mode) is the secondary function. (You can swap the primary and secondary function for this switch in Eu-
and
Control).
The following terminology is used to describe Dock
To enable Do to All:
SHIFT functions, for example:
• “Press and hold the Dock SHIFT switch then press the Do to Sel/Do to All switch.”
Rec/A switch, Rec (track record enable) is the primary function
Multi Select/SHIFT Global Modifier switch (S3 only)
is written as
• “Press
Introduction3
SHIFT + Do to Sel/Do to All.”
How to Use this PDF Guide
These are some useful features of this PDF:
• The Bookmarks on the left serve as a continuously visible table of contents. Click a + symbol to expand that heading to show
subheadings. Click the – symbol to collapse a subheading. Click on a subject heading to jump to that page.
• The Table of Contents provides active links to their pages. Select the hand cursor, allow it to hover over the heading until it
turns into a finger. Then click to locate to that subject and page.
• Any text entry in
•Select
Find from the Edit menu to search for a subject.
blue is an active link. Click on the link to go to that section.
Resources
The Avid website (www.avid.com) is your best online source for information to help you get the most out of your Avid system.
The following are just a few of the services and features available.
Account Activation and Product Registration
Activate your product to access downloads in your Avid account (or quickly create an account if you don’t have one). Register your
purchase online, download software, updates, documentation, and other resources.
https://www.avid.com/account
Support and Downloads
Contact Avid Customer Success (technical support); download software updates and the latest online manuals; browse the Compatibility documents for system requirements; search the online Knowledge Base or join the worldwide Avid user community on
the User Conference.
For the Dock visit:
https://www.avid.com/Dock-Support
For S3 visit:
http://www.avid.com/S3-Surface-Support
For Artist Mix and other Artist Series media controllers visit:
http://euphonix.avid.com/main.php
Products and Developers
Learn about Avid products; download demo software or learn about our Development Partners and their plug-ins, applications, and
hardware.
https://www.avid.com/Products/index.html
Introduction4
Installation and Setup
This section shows how to get your Dock set up as a studio controller, and consists of the following steps:
•
Connecting the Dock
• Installing EuControl Software
• Updating Dock Firmware
• Installing and Connecting Pro Tools | Control
• Enabling EUCON in Pro Tools
• Confirming EUCON
Connecting the Dock
Connecting the Dock involves the following steps.
Connecting Power
•
Connecting Ethernet
•
Powering the Dock On
•
Connecting Power
To connect your Dock to your workstation computer:
1 Connect the male (AC) end of the included power supply into a power outlet.
2 Connect the DC output cable from the power adapter to the DC In jack on the back panel.
Connecting the power cable to the DC In jack
Installation and Setup5
Connecting Ethernet
Depending on your configuration requirements, you can connect the Dock directly to your workstation computer (the computer
running Pro Tools or other DAW), to a router or switch that is then connected to your workstation computer, or to an S3 that is connected to your workstation computer.
Standard routers and switches can be used if you are using the Dock without a Pro Tools | S3, or with an S3 but only using the
S3 as a control surface. However, to use the built-in AVB audio I/O on the S3, the S3 must be connected directly to the computer
or to an AVB-compatible Ethernet switch. Visit www.avid.com/Dock-Support for information on compatible peripherals.
To connect Ethernet between the Dock and your workstation computer:
1 Connect one end of an Ethernet Crossover cable into the Ethernet port on the back panel of the Dock.
Ethernet port on the back panel of the Dock
2 Connect the other end of the Ethernet cable to an available Ethernet port on your computer, or to the computer’s Thunderbolt
port using an Ethernet-to-Thunderbolt (or Ethernet-to-USB) adapter.
Or, if your system includes a Dock and an S3 you can connect the Dock to Network port
A to your workstation.
port
B on the S3, and connect S3 network
The Dock cannot connect to your workstation computer using a wireless connection. A hard-wired network connection is required.
3 If you want to connect the Dock to a local area network, or to connect additional Artist Series media controllers, connect the
Ethernet cable to an Ethernet router or switch, and make sure the router or switch is powered on before powering on the Dock.
Joining the Dock to S3
If you are using the Dock along with an S3, you can use the Avid S3 Dock Link kit (not included) to securely attach them to each
other. The Link kit lets you attach the Dock to either the left or right of S3 to keep the stable and aligned. You can install the Link
Kit at any time. To learn how, see
Avid S3 Dock Link Kit.
Powering the Dock On
To power the Dock on:
1 Press the power switch on the back of the Dock to the “on” position.
The fader jumps and the LEDs blink during initialization.
When the Dock is initially powered on, but not yet attached in the My Surfaces list in EuControl Settings, the LEDs cycle from
dim to light purple. When the Dock is attached in
My Surfaces, the 12 switch LEDs in the center light solid purple. When attached
and an application with Soft Keys is focused, the assigned Soft Key colors are shown in the switch LEDs.
2 When the Dock is finished initializing, proceed to Installing EuControl Software.
Installation and Setup6
Installing EuControl Software
Next, install EuControl software on your workstation computer. An Internet connection is required to download EuControl.
To install EuControl software:
1 Visit www.avid.com/account and log into your Avid account.
To create an account if you don’t already have one, follow the instructions on the included EuControl Activation card (visit
www.avid.com/activationcard, click to select EuControl, then follow the on-screen instructions to create an account.
2 When you are logged into your Avid account, click Avid Software Activation and Download (under My Products).
3 On the Activate Product page, enter your EuControl Activation Code exactly as it appears on your EuControl Activation card
(included in the Welcome packet) then click the
4 Follow the instructions on-screen to complete your product activation and download the latest EuControl software for your
workstation computer platform (Mac or Windows).
5 When download is complete, locate the EuControl installer on your computer and double-click it to mount it (DMG on Mac) or
uncompress it (ZIP for Windows).
6 In the resulting folder, locate and double-click the Install_EuControl file.
7 Follow the on-screen instructions to complete the installation.
8 When installation is complete, click Quit (Mac) or Finish (Windows). EuControl software on your computer launches automat-
ically and is running when its icon appears:
Mac
Wait up to 60 seconds. A lit EuControl icon in the menu bar indicates correct installation and your surface is attached in
EuControl.
Activate Product button.
Lit EuControl icon in the Mac menu bar
Windows
Wait up to 60 seconds. A lit EuControl icon appears in the system tray at the bottom of the screen. If you don't see the
EuControl icon, it could be automatically hidden by Windows. Click on the small white arrow to show hidden icons.
Lit EuControl icon in the hidden icons view of the Windows system tray
9 If the lit EuControl icon does not appear, do any of the following:
Add to add the Dock manually.
•See
• Click the EuControl icon in the menu bar (Mac) or right-click the choose
Applications
for more information).
Restart EUCON Applications (seeRestart EUCON
• Shut down the Dock and your computer, then turn them on (Dock first, then the workstation computer).
www.avid.com/Dock-Support for the most current troubleshooting information.
•See
10 Proceed to Updating Dock Firmware.
Installation and Setup7
Updating Dock Firmware
After installing EuControl, make sure your Dock and other Artist Series or S3 media controllers are running the latest firmware.
The firmware is provided within EuControl, so an Internet connection is not required.
To update firmware:
1 Click (Mac) or double-click (Windows) the EuControl icon and select EuControl Settings.
2 If necessary, click Surfaces to display the Surfaces tab.
Surfaces tab
3 Click PT | Dock in the My Surfaces list so it is highlighted.
If the Dock does not appear in the My Surfaces list, add it manually by clicking to select it in the All Surfaces list and then click
Add.
4 Click Update Firmware. If the Update Firmware dialog shows a message that the surface is up to date, no further action is nec-
essary.
5 If the firmware needs to be updated, follow the instructions in the Update Firmware dialog box to proceed, and make sure to ob-
serve the following guidelines when updating firmware:
• Ensure that the Dock is connected to a trustworthy power source.
• Do not power off the Dock during the update or attempt to interrupt the update.
The status of the firmware update is shown in the EuControl dialog.
6 Click Done when the firmware update is complete, then proceed to Enabling EUCON in Pro Tools.
Installation and Setup8
Installing and Connecting Pro Tools | Control
Before proceeding, make sure your iPad is running the most recent version of the Pro Tools | Control app, and that it appears in the
My Surfaces list in EuControl. See the ProTools ControlGuide.pdf for instructions on downloading, installing, and connecting the
app.
After you have installed the Control app and connected it to your network, place your iPad in the stand built into the Dock. The
Dock comes with an iPad Mini Riser pre-installed which increases the viewing angle for iPad Mini and also accommodates iPad
Air. If using an iPad Air, use a right-angle Lightning cable to keep the cable clear of the knobs. The iPad Mini Riser can be removed
if not needed.
To keep your iPad charged, connect your iPad to the USB port on the back of the Dock.
USB port on the back panel of the Dock
The back panel USB port is for charging and powering your iPad, only. Data communication with EuControl requires a Wi-Fi
connection, or an Apple Camera Connection Kit and adapters. For more information, see the Pro Tools | Control Guide.pdf.
Installation and Setup9
Enabling EUCON in Pro Tools
When you first connect your Dock, you must enable EUCON in Pro Tools, EUCON subsequently remains enabled in Pro Tools unless you disable it. To enable EUCON in other DAWs, see the documentation provided by the manufacturer.
To enable EuControl in Pro Tools:
1 Launch Pro Tools. If the Dashboard dialog appears, close it.
2 Choose Setup > Peripherals, and click the Ethernet Controllers tab.
3 Select Enable EUCON.
Enable EUCON check box
4 Click OK. You do not need to configure any other Ethernet Controllers settings. These settings do not apply to EUCON.
Pro Tools scans your system until it identifies attached EUCON-compatible hardware. When Pro Tools finishes scanning your
system, your controllers are ready to use with Pro Tools.
5 Proceed to Confirming EUCON.
If you have recently updated from an earlier version of Pro Tools, go to Optimizing EuControl After a Pro Tools Update.
Installation and Setup10
Confirming EUCON
To confirm installation and communication:
1 Make sure you have enabled EUCON.
2 Open a session if one is not already open.
3 Verify that the Tracks or Mixer view in the Control app shows the track names from the Pro Tools session.
Pro Tools | Control Tracks view showing the first 16 tracks in a session
• In the Pro Tools Mix window, verify that the names of the tracks currently banked to the channel strips on S3 are highlighted
with blue-green borders.
Pro Tools Mix window showing tracks currently banked to the S3 channel strips
4 Proceed to any of the following:
• To connect a second workstation computer, go to
• To connect a footswitch, go to
Connecting a Footswitch.
• For instructions on using your S3 after initial installation, see
Installation and Setup11
Connecting a Second Workstation.
Powering-On Your System After Initial Setup.
Connecting a Second Workstation
The Dock can control applications running on a second computer connected to the same network as the primary computer, referred
to in this guide as a workstation. If EuControl is running on the same workstation as all your audio/video applicatio ns you can skip
these instructions.
To be able to control a second workstation:
1 Quit (Mac) or Exit (Windows) Pro Tools and any other EUCON applications running on any of your workstations.
2 Transfer the EuControl installer onto the second computer. After downloading, make sure the installer is mounted (DMG on
Mac) or uncompressed (ZIP for Windows).
3 In the Extras folder, double-click the Install EuCon Workstation (Mac) installer and follow the instructions to install the Eu-
Control Workstation software.
4 When installation has finished, go to Spotlight (Mac) or Search (Windows), and type “MC Client” to locate the application.
5 Launch MC Client to enable control of the seco ndary work station.
6 On the primary workstation, do each of the following:
• Open EuControl Settings, go t o the
and wait until EUCON applications restart. You must also manually relaunch your DAW.
• Go to System Preferences > EUCON (Mac) or Control Panel > EUCON (Windows), click the Network Interface selector and
choose the port used for your EUCON network connection (such as
7 On the secondary workstation, do each of the following:
• Go to System Preferences > EUCON (Mac) or Control Panel > EUCON
(Windows).
• Make sure the Network Interface selector shows the correct network port for
your EUCON connection.
• If it is not already enabled, click to enable
Follow the prompt and wait until EUCON applicatio ns restart. Y ou must also
manually relaunch your DAW.
Workstations tab, and click to enable Enable External Workstations. Follow the prompt
Ethernet 1).
Enable as External Workstation.
8 Open the EuControl Settings window by doing either of the following:
• On Mac, click the EuControl icon on the taskbar and select
tings
.
• On Windows, double-click the EuControl icon in the system tray and select
EuControl Settings.
If you don't see the EuControl icon, it could be auto-
EuControl Set-
matically hidden by Windows. Click on the small white arrow to show hidden icons, then double-click the EuControl icon.
9 In EuControl Settings, go to the Workstations tab.
10 Select your secondary workstation in the All Workstations list, then click Add to add it to the My Workstations list.
You can now switch between workstations by doing either of the following:
• On the Dock, S3, or other Artist Series media controller, press the
Workstation switch. For example, on the Dock press
SHIFT+App/Workstation.
• In the W orkstations tab of EuControl Settings, select the desired work statio n in the My Workstations list and click
you are using the Control app without any other Artist Series controllers, you must use this method to switch workstations.
Workstations for information on the other features of the Workstations tab.
See
Attach. If
Installation and Setup12
Connecting a Footswitch
The Dock has a 1/4-inch footswitch input on the back panel, which can be used to punch in and out of recording in your DAW. See
Footswitch for more information on configuring the footswitch.
Footswitch input on the back of the Dock
Kensington Lock
The Dock provides a Kensington Lock to secure your unit.
Powering-On Your System After Initial Setup
After the initial installation and setup, your system must be powered on in a specific order, as follows:
1 If connecting to a router, connect the Dock and any other Artist Series media controllers to the router, connect the router to the
workstation computer, and power on the router.
2 If connecting directly, connect the Dock to the workstation computer.
3 Power on the Dock.
If your system also includes an S3, confirm that S3 is in Studio Mode (see the Pro Tools S3 Guide.pdf for instructions).
4 Once the Dock is finished initializing, power on the workstation computer.
If the Dock is not recognized by EuControl on your workstation computer (for example, because you powered the Dock on
after powering on the workstation computer), click the unlit EuControl icon in the menu bar (Mac) or Syst em tray (Windows)
and choose Restart EUCON Applications... to relaunch EuControl and re-initiate the connection.
Installation and Setup13
Optimizing EuControl After a Pro Tools Update
If you have recently updated Pro Tools (for example, from Pro Tools to 11.3.1 to Pro Tools 12.x) and were using S3 or other Artist
series devices with the previous version of Pro Tools, perform the tasks in this section to make sure you get the latest Appset functionality with Pro Tools.
To optimize EuControl after an update:
1 On your computer, go to the following locations:
• On Mac, go to:
• On Windows, make sure “Show hidden files and folders” is enabled, and go to:
C:\Users\<enter your username here>\AppData\Roaming\Euphonix\UserSets\MC2User\MC_USER_SET_Root\
2 If an XML file is located in this folder, do one of the following:
• If you did not modify the XML file, move the file to the Trash (Mac) or delete it (Windows).
• If you modified XML file and want to retain the edits, move the file to a different location.
3 On your computer, go to the following locations:
• On Mac, go to:
• On Windows, make sure “Show hidden files and folders” is enabled, and go to:
C:\Users\<enter your username here>\AppData\Roaming\Euphonix\DYN_APPSETS
4 Locate the file called Pro Tools xxMac.xml, and move the file to the Trash (Mac) or delete it (Windows).
5 In Pro Tools, do the following:
• Go to
Setup > Peripherals and click the Ethernet Controllers tab.
•Disable
• Reenable Enable EUCON, making sure it is enabled before you close this window.