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User’s Manual
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Page 2
Introduction
TTaabbllee ooff CCoonntteennttss
............................................................................................................................................... 1
Package Contents
Get Familiar with the AVer HVC
Main System ........................................................................................................................................ 2
MIC ...................................................................................................................................................... 3
Camera ................................................................................................................................................ 3
Remote Control ................................................................................................................................... 4
Connecting a Monitor .......................................................................................................................... 6
Connecting the camera to main system .............................................................................................. 6
Connecting the MIC ............................................................................................................................. 7
Connecting the LAN ............................................................................................................................ 7
Connecting the Power ......................................................................................................................... 7
Connecting a Computer ...................................................................................................................... 8
Connecting a DVD player or Camcorder ............................................................................................ 8
Connecting to a Central System via RS-232 ...................................................................................... 9
Setting Up AVer HVC
Camera ................................................................................................................................................ 9
Infrared Sensor .................................................................................................................................... 9
..................................................................................................................................... 1
................................................................................................................. 2
................................................................................................................................. 9
Installing L-Bracket (Optional) ........................................................................................................... 10
Positioning the MIC ........................................................................................................................... 10
Running the AVer HVC
Navigating the Menus and Settings .................................................................................................. 11
Using the On-screen Keyboard and Numeric Pad ............................................................................ 11
Home Menu Screen
Cam. Control ..................................................................................................................................... 12
To Adjust the AVer HVC Camera .................................................................................................. 12
Dial ..................................................................................................................................................... 13
To Make a Call Using Dial ............................................................................................................ 13
Phonebook ........................................................................................................................................ 13
To Add Group ................................................................................................................................ 14
To Edit Group ................................................................................................................................ 15
To Delete Group ........................................................................................................................... 16
To Add Phonebook Entries ........................................................................................................... 18
To Edit Phonebook Entries ........................................................................................................... 20
To Delete Phonebook Entries ....................................................................................................... 21
............................................................................................................................ 11
................................................................................................................................. 12
Call History ........................................................................................................................................ 22
To Check the IN/OUT Calls .......................................................................................................... 22
To Make a Call in Call History ...................................................................................................... 23
Setting ................................................................................................................................................ 24
Administrator ..................................................................................................................................... 24
Page 3
Enable/ Disable Administrator Setting .......................................................................................... 24
Quick Start ......................................................................................................................................... 26
To Setup the AVer HVC ................................................................................................................ 26
To Setup the Language ................................................................................................................ 27
To Setup the System Name .......................................................................................................... 27
LAN configuration ......................................................................................................................... 28
To Setup the Network ................................................................................................................... 29
To Setup the Date and Time ......................................................................................................... 29
General Setting .................................................................................................................................. 30
To Enable/Disable Far Control of Near Camera: ......................................................................... 30
To Setup the Language in General Setting .................................................................................. 31
To Set the Auto Turn Off Timer ..................................................................................................... 32
To set the Display Ratio/TV Underscan/Screen Saver ................................................................ 32
Call Setting ........................................................................................................................................ 34
To Set the Auto Answer Setting .................................................................................................... 34
To Setup the Session Initiation Protocol (SIP) ............................................................................. 35
To Enable/Disable Advanced Encryption Standard ...................................................................... 36
Network.............................................................................................................................................. 37
To Set the Gatekeeper .............................................................................................................. 37
To Set the Firewall ..................................................................................................................... 38
To Enable/Disable Quality of Service ........................................................................................... 39
Video /Audio ...................................................................................................................................... 40
To Enable/Disable Keypad Tone ............................................................................................. 40
To Set the Camera White Balance/Exposure/Frequency .................................................... 40
To Set the MIC Gain Level and MIC Input Source ............................................................... 42
To Specify the Video/Audio Codec .......................................................................................... 43
Reset System .................................................................................................................................... 44
To Reset the System ................................................................................................................. 44
Setting the Camera Preset Point ....................................................................................................... 44
To Set the Camera Preset Point: .................................................................................................. 44
Testing the Network ........................................................................................................................... 45
To Test the Network: ..................................................................................................................... 45
To Test the Video and Audio: ........................................................................................................ 46
To Save and Send the System Log: ............................................................................................. 47
Managing the AVeComm System Using the WebTool ...................................................................... 48
To Access AVer HVC using the Internet Browser: ............................................................................. 48
To use the Cam. Control in WebTool ................................................................................................. 49
To Add, Edit and Delete Phonebook using WebTool: ....................................................................... 49
To Download Phonebook Entries in WebTool: .................................................................................. 50
To Edit and Save the Downloaded Phonebook Entries : .................................................................. 51
To Upload Phonebook Entries in WebTool: ....................................................................................... 52
Page 4
To Download Call History in WebTool: .............................................................................................. 53
To Add Phonebook Entry from the Call History list: .......................................................................... 54
To Update the System: ...................................................................................................................... 55
To Back up the System Setting: ........................................................................................................ 55
To Restore the System Setting: ......................................................................................................... 57
Using the AVer HVC .............................................................................................................................. 58
Making a Call ..................................................................................................................................... 58
To Call Using the Phonebook: ...................................................................................................... 58
To Call Using Dial: ........................................................................................................................ 59
To Call Using Call History: ............................................................................................................ 60
To End MCU Call: ......................................................................................................................... 61
Record Video ........................................................................................................................................ 61
To Playback the Recorded Video on AVer HVC ........................................................................... 61
To Playback the Recorded Video Using AVer VCplayer .............................................................. 62
Minimum System Requirements ......................................................................................................... 62
Using the VCLink Mobile ..................................................................................................................... 64
To start using VCLink Mobile: .................................................................................................. 64
Using the ScreenShare ........................................................................................................................ 65
To start using ScreenShare: .................................................................................................... 65
Troubleshooting ................................................................................................................................... 66
Audio .................................................................................................................................................. 66
Video / Display ................................................................................................................................... 66
Network.............................................................................................................................................. 67
General .............................................................................................................................................. 68
Limited Warranty .................................................................................................................................. 68
Limitations of Warranty ....................................................................................................................... 69
Disclaimer of Warranty ........................................................................................................................ 69
Limitation of Liability ........................................................................................................................... 69
Governing Law and Your Rights ......................................................................................................... 69
Federal Communications Commission Statement (Class A) .......................................................... 69
Class A ITE: ........................................................................................................................................... 69
CE Class A (EMC) ................................................................................................................................. 70
Disclaimer ............................................................................................................................................. 70
Trademarks ........................................................................................................................................... 70
Copyright ............................................................................................................................................... 70
Remote Control Battery Safety Information ...................................................................................... 70
Operating Temperature: 40°C ............................................................................................................. 70
Page 5
ENGLISH
Zoom
Layout
Vol
Presentation
Record
Mute
Image Ctrl Preset Snaps hot Dual
Far/Near
Input
16:9/4:6
Back
Call
Hang up
Info Phonebook
Home
1
2 3
4 5 6
7 8
0
@
#
#
9
2
Quick Installation Guide
HVC-Series
Video Conferencing System
IInnttrroodduuccttiioonn
Thank you for choosing AVer HVC. AVer HVC series is a video conferencing device which allows you
to see and communicate with your client. With AVer HVC, you can create a 4-party video conference
call with your board members from different countries or locations. This saves you time and travel
expenses.
AVer HVC series uses 5-megapixel camera sensor and gives you high definition 720p video quality.
You can hook up AVer HVC with HDMI monitor which gives you high definition video quality. By using
a USB flash drive, you can save capture still image and record video, and review it anytime on AVer
HVC or on PC with the bundled AVer VC player and share it with your meeting attendees.
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Make sure the following items are included in the package.
AVer™ HVC
(main system, camera, table
hub and mic)
8-Pin to RS232 Converter
Power Adapter
Power Cord
* The power cord will vary
depending on the standard
power outlet of the country
where it is sold.
Warranty Card
L-Bracket
(camera stand)
Remote Control
2 AAA Batteries
Quick Installation Guide
MIC Cable
26Pin-DSub Cable
HDMI Cable
3-Pin MIC Converter
RJ-45 Cable
Phone to RCA Cable
VGA Cable
S-video to CVBS Converter
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(
1
)
(2
) (3)
(1) USB Flash Drive port
Insert a USB flash drive. This allows you to save captured picture or
(1) (
2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12)
VIDEO IN
DC 19V
AUX MIC IN MIC IN
OUT
CAMERA IN
VGA IN
to connect AVer HVC to an IP-based network.
(4) MIC IN
Receive the audio signal from the MIC.
Output the video signal from the main system on a flat panel monitor/LCD TV or
connection.
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Main System
Main system front panel (fig. 1.1)
Name Function
record the meeting in video format.
(2) Network Status Check the network connection.
(3) Power Turn on/off the main system.
Main system back panel (fig. 1.2)
Name Function
(1) LAN Use an RJ-45 Ethernet cable and connect it to RJ-45 Ethernet port. Make sure
(2) RS-232 Connect it to a device with RS-232 interface. This allows you to integrate AVer
HVC with the central system device.
(3) AUX MIC IN Connect it to the central system device MIC.
(5) AUDIO OUT Output the audio signal from the main system on a TV thru RCA left and right
audio connection or amplified speaker.
(6) VGA OUT
LCD/DLP projector thru RGB connection.
(7) HDMI OUT Output the video signal from the main system on a HDMI monitor thru HDMI
connection. In Dual mode, this will be the main screen.
(8) VGA IN Input the signal from a computer or other sources such as document camera.
Connect this port to the VGA output port of a device. Press PRESENT on the
remote and select VGA IN to share and display the video signal from this port
with the video conferencing camera image.
(9) AUDIO IN Receive the audio signal from the audio device thru RCA left and right audio
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(12) DC 19V
Connect the power adapter into this port.
MIC OU
T
MIC IN
(1)
(2)
(3)
(1)
(2)
Name Function
(10) VIDEO IN Receive the video signal from a media device thru S-Video/RCA video
connection.
(11) CAMERA IN Receive the image from the camera to the main system.
MIC
(fig. 1.3)
Name Function
(1) Mute Turn on/off the mic.
(2) MIC OUT Output the audio signal from the MIC.
(3) MIC IN Receive the audio signal from the other MIC and pass it thru the MIC OUT.
Camera
(fig. 1.4)
Name Function
(1) IR Sensor Aim the remote control here to operate the unit.
(2) CAMERA Send the signal from the camera to the main system.
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Name
Function
Zoom
Layout
Vol
Presentation
Record
Mute
Image Ctrl Preset Snapshot Dual
Far/ Near
Input
16:9/4:6
Back
Call
Hang up
Info Phonebook
Home
1 2 3
4 5 6
7 8
0
@
#
#
9
(4 )
(8 )
(3 )
(5 )
(2 3)
(22)
(1 2)
(1 0)
(1 7)
(1 6)
(2 )
(1 )
(18)
(1 9)
(20)
(1 4)
(6 )
(7 )
(9 ) (1 5)
(13)
(1 1)
(21)
(1) Info
Display the call statistics information.
(2) Numeric Pad
Use to enter numeric number.
(3) Call
Start a call or add another party.
Toggle between 16:9 or 4:3 to match the monitor
se these buttons to navigate through the
Pan the zoomed in camera image or the captured
Move around within the zoomed in camera image
te or far site camera.
Cam. Control icon will appear on the screen
to show which camera site you are going to control.
the camera is permitted.
mute icon will appear
when the mic is turned off. The mute icon will
Zoom in/out the camera image or the captured
image.
he video/image from the VGA IN port
present icon will appear on the screen to
indicate sharing the present image. The present
Remote Control
The remote control requires two (2) “AAA” size batteries (supplied), make sure batteries are installed
properly before using. Aim the remote control to the AVer HVC camera infrared sensor to operate the
unit.
* Available in AVer HVC330/310 model only.
(4) 16:9/4:3
aspect ratio.
(5) ▲,▼,◄, & ►
(6) Far/Near
(fig. 1.5)
(7) Mute
(8) Zoom +/-
(9) Presentation
U
selections in OSD menus or on-screen keyboard.
image.
or the captured image.
Select to control either near si
The
The Cam. Control icon will disappear in 5 sec.
The camera from the far site can only be
operated when the enable far site to control
Turn on/off the MIC. This
become translucent in 5 sec.
Share either t
or the captured image.
This
icon will disappear in 5 sec.
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ENGLISH
Zoom
Layout
Vol
Presentation
Record
Mute
Image Ctrl Preset Snapshot Dual
Far/ Near
Input
16:9/4:6
Back
Call
Hang up
Info Phonebook
Home
1 2 3
4 5 6
7 8
0
@
#
#
9
(4 )
(8 )
(3 )
(5 )
(2 3)
(22)
(1 2)
(1 0)
(1 7)
(1 6)
(2 )
(1 )
(18)
(1 9)
(20)
(1 4)
(6 )
(7 )
(9 ) (1 5)
(13)
(1 1)
(21)
(10) *Image Ctrl
llows you to pan, tilt, zoom in/out,
allows you to display the captured
image. To save the captured image in the USB
(11) Preset
Press hold for 3 sec to set the position of the
from the selected number. The
Press to move the camera target to the selected
preset point number.
(12) *Snapshot
Capture the image from the camera. To view the
(13) Dual
mode. This split the video
The video conference screen will be displayed on
the monitor connected to the HDMI OUT of the
main system and the present screen will be
displayed on the monitor connected to the VGA
(14) Layout
(15) *Record
Start/Stop video recording. The video recording can
only be saved in a USB flash drive. Whether you
are in a video conference call or not, you can do
the video recording.
(16) Vol +/-
(17) Input
Video, composite and VGA.
Display the site name and icon during the
(19) Back
Return to previous OSD menu selection or exit
OSD mode.
(20) Hang Up
End the call.
(21) Home
Call up the main screen.
Move back one space and delete one character at
a time.
to add, edit, delete or create group contact
entry.
Name Function
Switch between camera and image mode.
Camera mode - a
and adjust the focus.
Image mode -
flash drive, press Record.
camera preset point
preset point can be set from 0-9.
captured image, press Image Ctrl.
Switch to Dual monitor
conference screen and present screen.
(fig. 1.5)
OUT of the main system.
Change to different split screen mode.
Increase/decrease the speaker volume.
Switch the input source between HVC camera, S-
(18) Enter Make a selection in OSD menus or on-screen
keyboard.
Accept incoming call.
meeting.
Camera auto focus
*Available in HVC330/310 model only
(22) Backspace
(23) Phonebook
Search contact to make a call.
Enter
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VGAcable
LCD/DLP projector
LCD monitor/LCDTV
VGAcable
HDMI monitor
HDMI cable
VIDEOIN
DC
19V
AUX MIC IN MIC IN
OUT
CAMERAIN
VGA IN
26 Pin-DSub cable
(female/female)
VIDEO IN
DC 19V
AUX MIC IN MIC IN
OUT
CAMERA IN
VGA IN
Making the Connections
Before making the connection, make sure the power of all devices are turned off. If you are not sure
on where to connect, simply follow the illustrated connections below and also refer to the user
manual of the device you are connecting the AVer HVC with.
Make sure to connect all the connection before connecting the power.
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Locate the VGA/HDMI input port of the graphics display device and connect it to VGA OUT/HDMI
OUT port of AVer HVC. Both VGA OUT and HDMI OUT can be used at the same time. This allows
you to switch to Dual mode which splits the screen and displays the video conference signal on one
screen and present signal on the other screen.
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Locate the CAMERA port of the camera and connect it to the CAMERA IN port of the HVC.
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ENGLISH
Mic c
able
MIC IN
MIC OUT
VIDEO IN
DC 19V
AUX MIC IN MIC IN
OUT
CAMER
A IN
VGA IN
RJ-45 cable
RJ-45 wall jack
VIDEO IN
DC 19V
AUX MIC IN MIC IN
OUT
CAMERA IN
VGA IN
Power adapter
Power cord
Wall outlet
VIDEO IN
DC 19V
AUX MIC IN MIC IN
OUT
CAMERA IN
VGA IN
CCoonnnneeccttiinngg tthhee MMIICC
Use the supplied MIC cable and connect the MIC cable with the red tag to the MIC IN port of the HVC.
Then connect the other end of the MIC cable with the blue tag to MIC OUT port.
Press the button on top of AVer HVC Mic to turn on/off the mic.
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Use an RJ-45 Ethernet cable and connect it from the LAN port of AVer HVC to RJ-45 wall jack or
Ethernet hub.
Make sure to connect it to an IP-based network.
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Connect the power adapter to a standard 100V~240V AC power outlet.
To prevent shock, make sure the connection ports in the main system are connected
before connecting the power and turning on the power.
Make sure to use the supplied 19V power adapter.
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VGA cable
Laptop
Desktop
V
IDEO I
N
DC19V
AU
X MI
C IN
MIC
IN
OUT
CAMERA IN
VGA IN
S
-VIDEO
VIDEO
SCART
SC
ART
O U T P U T
DVD
AUD
IO
AUDIO
Speaker
S-Video to SCART cable
(not supplied)
S-Video cable
(not supplied)
RCA cable
(not supplied)
RCA to SCART cable
(not supplied)
2 Phone to RCA Cable
Camcorder
S-Video to CVBS
Converter
VIDEO IN
DC 19V
AUX MIC IN MIC IN
OUT
CAMERA IN
VGA IN
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Locate the VGA output port of the computer or laptop and connect it to VGA IN port of HVC.
To share the video signal from the computer, press PRESENT and select “VGA”.
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Locate the S-VIDEO, VIDEO and AUDIO output port of the media player (i.e., DVD player) or
camcorder to share the video instead of the image from the camera and connect it to S-VIDEO IN, or
VIDEO IN and Audio IN port of AVer HVC.
Make sure NTSC/PAL switch setting is set to proper TV system.
For better video quality, we strongly suggest using S-Video Connection.
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ENGLISH
Laptop
Desktop
VIDEO IN
DC19V
AUXMIC IN MIC IN
OUT
CAMERA IN
VGA IN
100°
100°
0°
0°
25°
25°
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Use the supplied 8-Pin to RS232 converter and connect the 8-Pin adapter to RS-232 port. Then
connect the other end to RS-232 port of the central system. For the command code, visit our website
and request the list from our technical support.
SSeettttiinngg UUpp AAVVeerr HHVVCC
This section provides useful tips on how to setup the AVer HVC to meet your needs.
Camera
The AVer HVC camera design can be panned (Ø +- 100 deg range), tilted (Ø +- 25 deg range) and
zoomed (7X) with the use of the ▲, ▼, ◄ and ►, and Zoom +/- buttons on the remote control.
Avoid manually adjusting the camera to prevent misalignment and damaging the pan and
tilt motor. Always use the remote control to pan and tilt the camera head.
Infrared Sensor
Aim the remote control at the camera infrared sensor to operate the unit.
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TV
MIC
3m
3m
AVer
(single microphone)
TV
MI
C1
MIC2
3m
AVer
AVer
TV
MIC1
MIC2
AVer
3m
3m
AVer
(two microphones)
Installing L-Bracket (Optional)
Use the L-bracket on your LCD monitor.
1. Attach the supplied Velcro strips on the L-bracket.
One on top, two underneath and the big one on
the front side.
2. Remove the adhesive cover and place the Lbracket on the LCD monitor.
3. Place the HVC camera on top of the L-bracket.
Positioning the MIC
The microphone best reception range is within 3m.
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ENGLISH
1. In the Home menu, press ► and ◄ on the remote to toggle
1. Use the ▲, ▼, ◄ and ► buttons to move the selection and
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Upon running the AVer HVC for the first time or the system is being reset, the system will instantly
direct you to Quick Start menu. See Quick Start.
Navigating the Menus and Settings
between the 5 selections.
2. Press to make a selection or the new setting to take
effect.
Using the On-screen Keyboard and Numeric Pad
to make a selection.
2. Select and press to void the action and return to
the previous or Home menu.
3. Select and press to delete all the entered
characters or number.
4. Select and press to delete one character or
number.
5. Select and press to save and take effect the
action and return to previous menu.
6. For numeric pad, you may use the number button on the
remote and press to save and take effect the action
and return to previous menu. Before you press ,
make sure in the numeric pad the is selected.
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1B
4.
5.
to increase and decrease
6.
to previous.
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There are 5 selections on the Home menu screen: Cam. Control, Dial, Phonebook, Call History, and
Setting. Upon running the AVer HVC, the Home menu screen will be displayed. Simply use the ► and
◄ buttons to move between selections and press to make a selection. You can easily place a call
and select the site contact either in Phonebook, Call History, or Dial. The administrator can also set
security password to prevent changing the system setting and WebTool access.
Cam. C ontrol
The Cam. Control allows you to adjust the visual angle of the camera, before making a call.
To Adjust the AVer HVC Camera
Select Cam. Control and press . The screen will
completely show the camera image and hide the
Home menu.
Using the remote control, press ◄ and ► to pan, ▲ and
▼ to tilt, and Zoom+ and Zoom-
the camera magnification.
Press to call up the Home menu again or to return
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ENGLISH
2B
1.
2.
Dial
The Dial allows you to make a call by entering the IP address and set the call quality setting.
To Make a Call Using Dial
Select Dial and press . The on-screen numeric pad
will appear.
To set the Call Quality, use ▲, ▼, ◄ and ► buttons to
move the selection box to the Call Quality drop-down
list and press to select the value.
Use the numeric button on the remote to enter the IP
address and press to make a call.
Phonebook
The Phonebook allows you store, edit, delete contact information, group contact by category, search
contact and make a call. The group and site name of the contacts in the directory will be displayed in
alphabetical order. You may also use the WebTool to work on the phonebook entries.
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3B
1.
2.
3.
4.
To Add Group
Select Phonebook and press .
Select Group and press .
In grouping the contacts, you can easily categorize
the contacts into a specific group such as client,
vendor, company, branch, and etc.
Select New Group and press .
Use the ▲, ▼, ◄ and ► buttons to move the selection in
the on-screen keyboard and press to make a
selection. Select and press to save the new
group name.
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ENGLISH
5. The new group name will be saved and displayed in the
4B
1.
2.
3. Select the name you want to modify in the Group list.
4.
Group list.
To Edit Group
Select Phonebook and press .
Select Group and press .
Select Edit Group and press .
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5.
to make a selection.
.
6.
5B
1.
2.
Use the ▲, ▼, ◄ and ► buttons to move the selection in
the on-screen keyboard and press
Select and press to save the revised group name
The revised group name will be saved and displayed in
the Group list.
To Delete Group
Select Phonebook and press .
Select Group and press .
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ENGLISH
3.
4.
5. Select “Yes” to remove the selected group name and “No”
6.
Select the name you want to remove in the Group list.
Select Delete Group and press .
to cancel group name deletion.
The selected group name will no longer appear in the
group list when deleted.
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6B
To Add Phonebook Entries
1. Select Phonebook and press .
2. Select New Site and press .
3. Select the Group Name.
4. Select Site Name box and press .
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ENGLISH
5. Use the ▲, ▼, ◄ and ► buttons to move the selection
in the on-screen keyboard and press to make a
selection. Select and press when you are done
to save the new site name.
6. Select the IP address box and press .
7. Use the numeric number button on the remote to
enter the IP address and select to save.
8. Select the call quality value in the drop-down box
and press .
The bandwidth setting in the Auto Call Quality
selection will be used when Auto is selected in Call
Quality.
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7B
1.
2. Select the contact you want to modify.
3.
9. Select Save to store the newly added site contact
and Cancel to undo adding contact.
To Edit Phonebook Entries
Select Phonebook and press .
Select Edit Site and press .
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ENGLISH
4. In the Phonebook > Edit Site, you may change the
5. After making the changes, select Save to apply the
6. The saved changes will be shown in the Group-Site
8B
1.
2. Select the contact you want to delete.
Group name, Site Name, IP Address, and Call
Quality.
new changes or Cancel to undo the changes and
return to Phonebook menu.
list.
To Delete Phonebook Entries
Select Phonebook and press .
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3.
4.
5.
9B
1.
Select Delete Site and press .
Select “Yes” to remove the selected contact and “No” to
cancel contact deletion.
The selected contact will no longer appear in the group-
site list when deleted.
Call History
The Call History allows you to check the incoming and outgoing calls and to make a call by selecting
in the Call History list. You may also find if the call is being answered or failed connection.
To Check the IN/OUT Calls
Select Call History and press .
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ENGLISH
2.
10B
1.
2.
3.
In the Call History, it will show the IP address or the
Site name, Date and Time of call and Call status.
Refer to the table below to check the call status.
Call Status Answered Failed
IN
OUT
To Make a Call in Call History
Select Call History and press .
Use the ▲, and ▼ buttons to move the selection and
scroll up and down in the call history list and press
to make a call.
The call will be connected.
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11B
1.
2.
3.
Setting
In the Setting menu, allows you to modify system setting, check the system info, test the system
before using AVer HVC and watch the recorded file.
Administrator
The Administrator allows you to set password to prevent unauthorized user to change the system
settings, access WebTool, and VCLink/ScreenShare to allow using VCLink/ScreenShare to share
computer desktop while in video conferencing call or control HVC with VCLink smartphone thru WiFi
phone.
Enable/ Disable Administrator Setting
Select Setting and press .
Select Administrator and press .
Select Enable Admin and press to enable/disable
authorization in changing the system setting; select
Enable Web Admin to enable/disable using the
WebTool function; and select Enable
VCLink/ScreenShare to enable/disable using WiFi
phone as a remote and computer to share PC
screen.
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4.
5.
6.
7.
Make sure to change the default password in
Change Admin. Password and Change
VCLink/ScreenShare Password.
Note: Default password is 1234
Use the ▲, ▼, ◄ and ► buttons to move the selection in
the on-screen keyboard and press to make a
selection. Select and press when you are done
entering the password.
You will be asked to enter the password again for
confirmation.
The entered password will be saved. Press to go
back to previous menu.
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2. In the Quick Start menu, you can modify following
Quick
Start
The Quick Start is the easiest way for you to set up the system if you are using AVer HVC for the first
time.
12BTo Setup the AVer HVC
1. In the Home menu, click Setting and select System
Settings > Quick Start.
If the system is administrator password protected,
you need to enter the password to change the
System Settings.
settings:
Language
System Name
LAN Configuration
Network
Date and Time
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13BTo Setup the Language
1. Select Language and press .
2. Use the ▲ and ▼buttons and select from the language
you prefer.
3. Press to change the system into the selected
language.
14BTo Setup the System Name
1. Select System Name and press .
2. Use the ▲, ▼, ◄ and ► buttons to navigate and to
make a selection.
3. Select and press to save and take effect the
action and return to previous menu.
The system name will be displayed on the screen
for 5 sec after making a call or answered a call.
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15BLAN configuration
1. Select LAN Configuration and press .
2. In Obtain IP Address selection, select the type of IP
and press .
DHCP – configures the system to automatically
obtain IP address from the DHCP server.
Static IP – configures the system to use the
assigned IP Address. Select this when the public
IP address is available.
Your IP address is - shows the current IP
address; enter info when you need to configure
your IP address manually.
Subnet Mask - shows the designated IP address
routing prefix; enter info when the system does
not automatically obtain the subnet mask.
Default Gateway - allows traffic from one point
and exit point in network; enter info when the
system does not automatically obtain the
gateway.
3. Select Apply and press to save the setting.
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2. Select the Date and Time format you prefer and
16BTo Setup the Network
1. Select Network and press .
You may also set the network setting in Network
selection. Go to Setting > System Settings > Network.
2. Select the maximum transmitting and receiving
bandwidth and press to make a selection.
Max. Transmitting/Receiving Bandwidth -
allows you to specify the maximum bandwidth of
the outbound and inbound calls. AVer HVC
system supports up to 4Mb.
Auto Call Quality - enables you to select default
outbound/inbound bandwidth. This setting will be
used when Auto is selected in the Call Quality
setting.
17BTo Setup the Date and Time
1. Select Date and Time and press .
enter the date and time value.
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2. Select System Settings.
3. Select General Setting
General Setting
In General Setting, you can enable/disable Far Control of Near Camera to allow the far site to control
your Camera, select the system language, enable/disable Auto Power-off mode to switch in standby
mode when not in use for 2 hours, change the display setting, set the system to automatically
answer/reject the incoming call, and setup the system date and time.
18BTo Enable/Disable Far Control of Near Camera:
1. Select Setting and press .
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4. Select Far Control of Near Camera. Enable to let
To Setup the Language in General Setting
the far site control your camera.
19B
1. Select Setting and press .
2. Select System Setting > General Setting and press .
3. Select Language and press to show the language
list. Use the ▲ and ▼ buttons and press to make a
selection.
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To set the Display Ratio/TV Underscan/Screen Saver
20BTo Set the Auto Turn Off Timer
1. Select Setting and press .
2. Select System Settings > General Setting and
press .
3. Select the Auto Power-off Mode drop-down box and
press . Then select the time of idle mode before
the system automatically turns off or OFF to
disable this feature.
The system will completely turn off. To turn on the
system you need to press the Power button on the
main unit.
21B
1. Select Setting and press .
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2. Select System Setting > General Setting and press
.
3. Select Monitor and press .
4. Select Monitor Aspect Ratio drop-down box and
press . Choose the appropriate aspect ratio of
the display device you using. If you want the
system to automatically detect the right setting,
choose Auto. Press to make the selection.
5. Enable/disable TV Underscan to reduce the image
to display the black boarders when using HDMI
video output.
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6. Select Screen Saver drop-down box and press .
Then select the time for the system to
automatically switch to standby mode or OFF to
disable this feature. Press to make a selection.
The screen will turn black when the system is in
standby mode. Press any button on the remote to
wake up the system.
Call Setting
Call Setting allows you to enter or change your HVC site name which will appear on the screen
during the call session for the other party to identify you, set the system to enable/ disable answer the
call, set the Session Initiation Protocol (SIP) settings, and enable/disable Advanced Encryption
Standard which ciphers the data to protect against unauthorized data access.
22BTo Set the Auto Answer Setting
1. Select Setting and press .
2. Select System Settings > General Setting > Call Settings and press .
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3. Select the SIP Transport Protocol and choose the
3. Select Auto Answer and press . In the Auto
Answer menu, select OFF to turn off Auto Answer,
ON to answer the call automatically, and Do Not
Disturb to automatically reject incoming calls.
If you are already in a meeting, even if the Auto
Answer is turned on, you need to manually accept
the next call.
23BTo Setup the Session Initiation Protocol (SIP)
1. Select Setting> System Settings> General Setting>
Call Settings > SIP and press .
2. Select Enable SIP check box and press to
activate/deactivate using SIP.
type of transport protocol.
To ensure connection, verify if both calling parties
are using the same transport protocol. The default
setting is UDP.
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4. Set the SIP Port.
5. Select the Preferred Protocol and choose which
Advanced Encryption Standard (AES) encrypts the data
that is being transmitted while doing the video conferencing
some country.
Change this value only if you use specific setting in
your network system. The default SIP port setting
is 5060.
type you want the system to use as your first
priority. If the system is unable to establish the call,
it will select the other one.
24BTo Enable/Disable Advanced Encryption Standard
to provide high protection against unauthorized data
access and can only be read with the device that also
support this standard. The other party must support AES to
be able to use this feature. If not, the data will not be
encrypted.
To activate AES, select Setting in the home menu >
System Settings > General Setting > Call Settings >
Enable AES and press to active/deactivate the feature.
This feature is may be restricted and not available to
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Network
Network allows you to setup the network bandwidth, auto call quality, gatekeeper and firewall setting.
25BTo Set the Gatekeeper
1. Select Setting > System Settings > Network and press .
2. Select Gatekeeper and press .
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3. The Gatekeeper in AVer HVC serves the purpose of
translating services from E.164 IDs to IP addresses in
an H.323 network.
Select the following to setup the Gatekeeper.
H.323 name: gatekeeper will use this name to
identify your system.
H.323 Extension (E.164): enter numeric data for
gatekeeper to use to identify your system.
Gatekeeper IP Address: enter IP address for the
gatekeeper server.
Use Gatekeeper: activate/deactivate gatekeeper.
26BTo Set the Firewall
Make sure to setup the Gatekeeper before setting up the Firewall.
1. Select Setting > System Settings > Network and press .
2. Select Firewall and press .
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feature on NAT configuration.
3. AVer HVC support firewall traversal of H.323 calls.
Select the following to setup the Firewall.
TCP/UDP ports: By default, the system communicates
through TCP/UDP ports in the range from 30000 to
30039. You can specify the range for your network
environment.
Note: You must configure your firewall to allow inbound/outbound traffic through TCP port
1720/1719 for H.323 call set up
Enable H.460 Firewall Traversal: The gatekeeper must support this feature and register to
dedicate gatekeeper for the system.
NAT Configuration: AVer HVC supports NAT system that use internal IP address to
communicate with other devices outside the LAN.
NAT Public (WAN) Address: The NAT public address must be entered when you enable the
27BTo Enable/Disable Quality of Service
Quality of Service (QoS) provides different priority data
flows or to guarantee a certain level of performance in
video conferencing data flow.
To activate QoS, select Setting in the home menu >
System Settings > Network > Enable QoS and press to
active/deactivate the feature.
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To Set the Camera White Balance/Exposure/Frequency
Video /Audio
In Video Audio setting, you can enable/disable keypad tone, set the MIC gain level, select the
preferred video and audio codec.
28BTo Enable/Disable Keypad Tone
1. Select Setting > System Settings > Video/Audio and press .
2. Select Keypad Tone check box and press . This
will enable/disable to hear the tone sound when
you are dialing the number using the remote
control.
29B
1. Select Setting > System Settings > Video/Audio and press .
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2. Select Camera and press .
3. Select White Balance drop-down box and press .
Then select the type of mode you prefer and press
.
4. Select Exposure drop-down box and press .
Then select the exposure level you prefer and
press .
5. Select Frequency drop-down box and press .
Then select the correct frequency setting and press
.
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To Set the MIC Gain Level and MIC Input Source
30B
1. Select Setting > System Settings > Video/Audio and press .
2. Select Microphone and press .
3. Select Mic Gain Level and press . Select from
the mic gain level up to 9.
AVer HVC allows you to adjust mic gain level for the
proper MIC volume and this will help to get better
reception on MIC.
4. Select MIC Through and press . Select the
source of the MIC. If you connect a MIC in AUDIO
IN port, we recommend selecting Audio in to
prevent the sound from echoing.
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To Specify the Video/Audio Codec
31B
1. Select Setting > System Settings > Video/Audio and press .
2. Select Video/Audio Codecs and press to specify the codec you want to support.
AVer HVC support H.323 standard coding algorithm, each codec has unique properties and
performs best given a certain set of circumstances.
For Video : H.264, H.263+, H.263, H.261
For Voice : G.728, G.722.1C, G.722.1, G.722, G.711
Please contact system administrator if you have any question on these codecs.
↓↓
↓↓
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Reset System
Reset System allows you to restore the system back to factory setting, clear phonebook entries, and
call history. Make sure to back up the information before resetting the system.
32BTo Reset the System
1. Select Setting > System Settings > Reset System and press .
2. Choose from the selections to reset the system,
clear phonebook, or clear call history.
Default Setting Reset: LAN configuration,
video/audio codec selection and call settings will be
reset.
Clear Phonebook: all the phonebook entries stored
in the system will be deleted.
Clear Call History: all the incoming and outgoing call
record will be deleted.
SSeettttiinngg tthhee CCaammeerraa PPrreesseett PPooiinntt
You can set the camera preset point on or before the call session.
To Set the Camera Preset Point:
1. Run the AVer HVC, the Home menu will appear. Select
Cam Ctrl to adjust the visual angle of the camera.
2. Adjust the camera to the view you want using the
▲,▼,◄, & ►, and Zoom +/- buttons of the remote.
3. Press/hold the PRESET button on remote for 3 sec to
save the position of the camera as the preset point.
4. To recall the preset point of the camera, press PRESET.
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1. In the Home menu, click Setting.
TTeessttiinngg tthhee NNeettwwoorrkk
This feature tests the network ability between local and far site. It also includes the audio and video
acknowledge.
To Test the Network:
2. Select Test > Network Test.
3. Select OK to continue and Cancel to stop this
operation. Press to make a selection.
4. Wait until it finishes the network test. The check
mark will appear if the network test is successful. If
it fails, save the report in a USB flash drive and
contact our technical support.
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1. In the Home menu, click Settin g.
3. You will be able to see two identical video displays
To Test the Video and Audio:
2. Select Test > Video/Audio.
to show that your video is working. To test the
speaker and mic, speak on the mic. If you can hear
your voice, it means your speaker and mic are
working. Press to exit.
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1. Insert the USB Flash drive into the USB Port of the HVC System.
USB Flash Drive
3. The system log will be saved in the USB Flash
To Save and Send the System Log:
For some unknown instances, you encounter something and unsure of how to troubleshoot the unit,
sending us the saved system log data could help us analyze the problem and provide the answer you
need.
2. In the Home menu, click Setting > Test > Save
System Log and press .
drive.
4. After the file is saved, press .
5. Remove the USB Flash drive and insert it to your
computer USB port. Locate the file
message.tar.gz and send it to your technical
support team.
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1. Type your IP address in the internet browser
2. In the WebTool page, you can access the following:
MMaannaaggiinngg tthhee AAVVeeCCoommmm SSyysstteemm UUssiinngg tthhee WWeebbTTooooll
The WebTool allows you to access AVer HVC system from the remote site by using the internet
browser. You can view the camera and control screen interface and remote control; access
the Phonebook to add, edit and delete entries; view and download the call history and add
the call in phonebook entry; Update the system, download and restore to your previous
setting; and link you to our global website.
TToo AAcccceessss AAVVeerr HHVVCC uussiinngg tthhee IInntteerrnneett BBrroowwsseerr::
address bar. The Enable Web Admin must be
activated and you need to enter the admin
password to sign in.
Cam. Control – allows you to view the camera,
and access the screen interface and remote
control.
Phonebook – allows you to add, edit, delete,
download and upload the phonebook entries.
Call History – allows you to add contact in the
phonebook, download call history and call from
the list.
Setting – allows you to update the system,
download and restore the system, and get the
test report.
Contact US – links you to our global website.
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1. In WebTool page, click Cam. Control.
2. The video screen and remote control will appear.
1. In WebTool page, click Phonebook.
2. In Phonebook page, you can work on the
TToo uussee tthhee CCaamm.. CCoonnttrrooll iinn WWeebbTTooooll
You can use all the buttons on the screen and
remote like you normally do when you use your
HVC. To return to WebTool main page, click .
TToo AAdddd,, EEddiitt aanndd DDeelleettee PPhhoonneebbooookk uussiinngg WWeebbTTooooll::
phonebook entry by clicking the New Site, Edit
Site, Delete Site and New Group.
You can also download the phonebook entries and
upload it to another AVer HVC unit. The saved file
can be edited using the MS Excel.
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1. Click Download Phonebook.
2. You will be prompt to open, save or cancel the
3. Locate on where you want to save the file. Click
4. You will be prompt to open the file or close the
TToo DDoowwnnllooaadd PPhhoonneebbooookk EEnnttrriieess iinn WWeebbTTooooll:
operation. Click Save.
:
Save.
message box when the download is compete.
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1. Locate and open the file using MS Excel and
2. Click ok to create a schema based on the XML
3. You may now edit the file.
4. Make sure to save the file as XML Data to be able
TToo EEddiitt aanndd SSaavvee tthhee DDoowwnnllooaaddeedd PPhhoonneebbooookk EEnnttrriieess ::
select As an XML list. Click OK.
source data.
to upload the file back to the system.
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1. Click Browse… and locate the phonebook entries
4. Click OK to replace the existing phonebook in the
5. You will be notified when you have successfully
TToo UUppllooaadd PPhhoonneebbooookk EEnnttrriieess iinn WWeebbTTooooll::
xml file you wish to upload.
2. Select the xml file and click Open.
3. Click Send.
system with the new one.
uploaded the file. Click OK.
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1. Click Call History in WebTool page.
2. Click Download History.
3. You will be prompt to open, save or cancel the
4. Locate on where you want to save the file. Click
TToo DDoowwnnllooaadd CCaallll HHiissttoorryy iinn WWeebbTTooooll::
operation. Click Save.
Save.
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5. You will be prompt to open the file or close the
1. Select in the call history list and enable the check
2. Click Add to Phonebook.
3. Select the Group, enter the site name and select
message box when the download is compete.
TToo AAdddd PPhhoonneebbooookk EEnnttrryy ffrroomm tthhee CCaallll HHiissttoorryy lliisstt::
box you want to add in the phonebook entry.
the Call Quality. Then click save.
The new entry will be listed in the phonebook.
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1. Go to our website and download the latest
2. Click Browse and locate the file on where you
1. Click Setting.
2. Click System Restore.
TToo UUppddaattee tthhee SSyysstteemm::
firmware update/service note file. Then Click
Setting > System Update.
save the firmware update/service note file.
Click Send to proceed the system update and
Cancel to stop this operation.
TToo BBaacckk uupp tthhee SSyysstteemm SSeettttiinngg::
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3. Click Download Settings.
4. You will be prompt to open or save the file. Click
5. Click Save.
Save.
6. You will be prompt to open or close the message
box. Click Close.
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1. Click Browse….
3. Click Restore Setting.
5. On your HVC screen, you will be prompt that the
TToo RReessttoorree tthhee SSyysstteemm SSeettttiinngg::
2. Locate the system setting file and click Open.
4. You will be prompt that the system setting upload
is successful. Click OK.
system setting is updated via internet. Press to
close the message box and reboot the unit.
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3. The call will be connected.
UUssiinngg tthhee AAVVeerr HHVVCC
Once when you are done setting up the system, you may start to make a call. HVC supports
Multipoint Control Unit (MCU) which allows you to have up to 4-party video conference call.
MMaakkiinngg aa CCaallll
You can make a call in 3 ways. Selecting the site contact in the Phonebook list, Dial the IP address,
or select in the Call History list.
To Call Using the Phonebook:
1. Select Phonebook and press .
2. Select the site contact in the list and press .
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2. Use the numeric button on the remote to dial and
3. The call will be connected.
To Call Using Dial:
1. Select Dial and press .
press to make a call.
The speed setting in Auto Call Quality will be used
when Auto is selected.
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To Call Using Call History:
1. Select Call History and press .
2. Select the site you want to call in the call history
and press .
3. The call will be connected.
4. If the call failed, it’s either the IP address is
incorrect, the far site is set to Do not disturb mode
or the far site hang up the call.
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USB Flash Drive
To End MCU Call:
1. Use the ▲ and ▼ buttons to select which you want
to disconnect and press . To end the meeting,
select Disconnect All.
You will notice the site names in the meeting are
color coded. If you are not sure of which name you
want to disconnect, refer to the color of the frame.
RReeccoorrdd VViiddeeoo
AVer HVC requires a USB flash drive to record the meeting. The recorded video will be saved in *vc
format. You may record video with/without having to be in video conference call.
Insert the USB flash drive to the USB port of the main system. Wait till the USB flash drive is ready
before starting the recording. Press the RECORD on the remote control to start and stop video
recording. AVer HVC can support USB flash drive from 2GB to 64GB.
To Playback the Recorded Video on AVer HVC
Make sure to insert the USB flash drive with the recorded *.vc file in the HVC USB port.
1. In the HOME menu, click Setting and select
Recording File.
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2. Select Recording Video Playback and select from the recorded video list you want to
review.
3. In the Recording Video Playback screen, use the
left and right button on the remote to select the
video player buttons to play, pause, and stop the
video.
To Playback the Recorded Video Using AVer VCplayer
Make sure your computer meets the minimum system requirements below.
Minimum System Requirements
• Intel® Pentium® 4 or AMD Athlon® XP or higher processor 2.4GHz Pentium® 4 or Intel
core 2 duo or better (recommended)
• Windows XP (SP2) or later
• 512MB RAM or better
• 50MB of available hard-disk space
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1. Click start > All Programs > AVer
VCplayer > VCplayer, or double-
click on the desktop.
2. Click to locate and open the *vc file.
3. Select the file and click Open.
4. In the VCplayer control panel, you can do the following:
Start playing the *.vc file.
Change to different split screen
mode.
Stop playing the *.vc file.
Skip the video 5 min
backward.
Skip the video 5 min forward.
Convert the *.vc file into *.mov
format.
Display the VCplayer application
information.
Adjust the Volume.
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To start using VCLink Mobile:
UUssiinngg tthhee VVCCLLiinnkk MMoobbiillee
This app is available in iOS and Android version. You can download it in MAC App Store and Android
market place. Thru wifi connection, Aver VCLink allows you to control AVer HVC with the remote
control interface. You can also edit and download the phonebook to save it in your mobile phone.
Make sure to have the VCLink password and the Enable VCLink check box is activated.
1. Tap Add New.
2. Register the AVer HVC unit. Enter a Title, the IP Address and
VCLink password of the device. Then click Save.
Enable the Favorite check box to add the registered device in
Favorite tab.
3. Tap the name twice in the list to log in.
4. Tap on Remote Control tab to be able to control the AVer HVC. Slide the lower panel to access
other features.
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To start using ScreenShare:
5. Tap the Phonebook > AVer HVC tab to download the phonebook
list from the unit. To save the phonebook list in your phone, click
Copy to Local. The phonebook will be listed in the Personal tab.
UUssiinngg tthhee SSccrreeeennSShhaarree
ScreenShare allows you to share your computer desktop image wirelessly. Make sure to have the
VCLink password and the Enable ScreenShare check box is activated.
1. Click to register the AVer HVC unit.
2. Register the AVer HVC unit. Enter a Title, the IP Address and
VCLink/ScreenShare password of the device. Then click OK.
3. Select the registered AVer HVC in the list and click Log In icon.
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4. Select the image you want to share and click Share. To stop
sharing, click Log Out icon.
5. The screen will display the shared computer image.
TTrroouubblleesshhoooottiinngg
AAuuddiioo
1. Can’t hear the audio during a call .
Make sure the MIC on both sites is not muted.
Make sure the MIC and table hub cable connections are properly connected as illustrated in
this manual.
Ensure the proper volume level on the system.
2. The audio quality is poor.
Ensure the AVer HVC speaker/mic is not damaged.
Try to adjust the "Mic Gain Level”.
Make sure the MIC and Speaker are away from each other to prevent echo.
VViiddeeoo // DDiissppllaayy
1. There is no image/video on the screen or the screen is in black and white
Press any button on the remote control to check if the camera is in sleep mode.
Check all the connectors again as shown in user manual.
Check if the TV or LCD monitors is power on.
Verify the input source of the TV or LCD monitors switched to the system.
Ensure you have selected the correct input source of the system.
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2. The video image while in VGA input source have boarder.
This is normal. The video image will slightly scale down when the input is VGA.
3. The video on the screen is blurry.
Press Zoom - or Zoom + button to adjust the focus of the AVer HVC camera.
4. I'm trying to share the contents from VGA port but when I pressed " Present" on
the remote control, there is no VGA signal indicated on the selection
Make sure the device such as document camera or computer is properly connected to the
VGA IN port of AVer HVC HUB.
For notebook, make sure it output the display on external monitor.
5. The “Present Failed” error message appeared on my screen when I started the
Present to share content.
The far site you are calling does not support H.239 features or it is disabled. Please contact the
system administrator for the detail setting.
NNeettwwoorrkk
1. After resetting the system to default setting, the system IP address is still
undetectetable or invaild value.
If the IP/Subnet Mask/Default Gateway shown incorrect value, you can modify the value in
“Static IP” Mode.
The default Obtain IP address selection in AVer HVC is in “Static IP”. Please change the
selection into DHCP in LAN Configuration, The system will automatically detect the IP from
DHCP server.
2. Why cant I access Web tool?
Check if you have entered the correct IP address and AVer HVC is Powered on.
Ensure HTTP Port 80 is opened in your firewall setting.
3. The call is connected but there’s no video/Audio from far site
Please verify your firewall policy setting or verify NAT Configuration/NAT public address.
4. I got the error message showing “ DHCP service failed “ when I try to obtain IP
address as DHCP.
Try to verify your DHCP server connection.
Verify if the security setting for MAC in your network device.
5. Why I cant obtain DNS on AVer HVC
AVer HVC does not support DNS.
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GGeenneerraall
1. Unable to connect the call and the “Call failed” error message appeard on the
screen.
Ensure the IP address you are calling is correct.
Verify if other site set their system to “Do Not Disturb” or not picking up the call.
Ensure you are not calling to system that already has maximum number of connections.
2. Unable to remember the administrator’s password.
Please contact AVer technical support for assistance.
3. Unable to control the far end camera.
Make sure the Cam Ctrl icon is switched on the site screen you want to control the camera.
Press on the remote to switch on the camera site you want to control.
Make sure the far site has enabled the Far Control of Near Camera setting. To enable, press
and go to Setting > System Setting. Then select "Far control of Near Camera ".
4. AVer HVC can not detect the USB device.
Unplug and plug the USB flash drive again and wait for 10~15 seconds for the system to
detect the new USB device.
We do not recommend to use the external HDD, it might cause system error or recording
failure.
LLiimmiitteedd WWaarrrraannttyy
For a period of time beginning on the date of purchase of the applicable product and extending as set
forth in the “Warranty Period of AVe r Product Purchased” section of the warranty card, AVe r
Information Inc. (“AVer”) warrants that the applicable product (“Product”) substantially conforms to
AVer ’s documentation for the product and that its manufacture and components are free of defects in
material and workmanship under normal use. “You” as used in this agreement means you individually
or the business entity on whose behalf you use or install the product, as applicable. This limited
warranty extends only to You as the original purchaser. Except for the foregoing, the Product is
provided “AS IS.” In no event does AVer warrant that You will be able to operate the Product without
problems or interruptions, or that the Product is suitable for your purposes. Your exclusive remedy
and the entire liability of AVer under this paragraph shall be, at AVer ’s option, the repair or
replacement of the Product with the same or a comparable product. This warranty does not apply to
(a) any Product on which the serial number has been defaced, modified, or removed, or (b) cartons,
cases, batteries, cabinets, tapes, or accessories used with this product. This warranty does not apply
to any Product that has suffered damage, deterioration or malfunction due to (a) accident, abuse,
misuse, neglect, fire, water, lightning, or other acts of nature, commercial or industrial use,
unauthorized product modification or failure to follow instructions included with the Product, (b)
misapplication of service by someone other than the manufacturer’s representative, (c) any shipment
damages (such claims must be made with the carrier), or (d) any other causes that do not relate to a
Product defect. The Warranty Period of any repaired or replaced Product shall be the longer of (a) the
original Warranty Period or (b) thirty (30) days from the date of delivery of the repaired or replaced
product.
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ENGLISH
Limitations of Warranty
AVer makes no warranties to any third party. You are responsible for all claims, damages, settlements,
expenses, and attorneys’ fees with respect to claims made against You as a result of Your use or
misuse of the Product. This warranty applies only if the Product is installed, operated, maintained,
and used in accordance with AVer specifications. Specifically, the warranties do not extend to any
failure caused by (i) accident, unusual physical, electrical, or electromagnetic stress, neglect or
misuse, (ii) fluctuations in electrical power beyond AVer specifications, (iii) use of the Product with any
accessories or options not furnished by AVer or its authorized agents, or (iv) installation, alteration, or
repair of the Product by anyone other than AVer or its authorized agents.
Disclaimer of Warranty
EXCEPT AS EXPRESSLY PROVIDED OTHERWISE HEREIN AND TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, AVER DISCLAIMS ALL OTHER WARRANTIES WITH RESPECT
TO THE PRODUCT, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING
WITHOUT LIMITATION, SATISFACTORY QUALITY, COURSE OF DEALING, TRADE USAGE OR
PRACTICE OR THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE OR NONINFRINGEMENT OF THIRD PARTY RIGHTS.
Limitation of Liability
IN NO EVENT SHALL AVER BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY,
PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY NATURE INCLUDING, BUT NOT LIMITED
TO, LOSS OF PROFITS, DATA, REVENUE, PRODUCTION, OR USE, BUSINESS INTERRUPTION,
OR PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES ARISING OUT OF OR IN
CONNECTION WITH THIS LIMITED WARRANTY, OR THE USE OR PERFORMANCE OF ANY
PRODUCT, WHETHER BASED ON CONTRACT OR TORT, INCLUDING NEGLIGENCE, OR ANY
OTHER LEGAL THEORY, EVEN IF AVER HAS ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. AVER’S TOTAL, AGGREGATE LIABILITY FOR DAMAGES OF ANY NATURE,
REGARDLESS OF FORM OF ACTION, SHALL IN NO EVENT EXCEED THE AMOUNT PAID BY
YOU TO AVER FOR THE SPECIFIC PRODUCT UPON WHICH LIABILITY IS BASED.
Governing Law and Your Rights
This warranty gives you specific legal rights; You may also have other rights granted under state law.
These rights vary from state to state.
For warranty period, please refer to the warranty card.
FFeeddeerraall CCoommmmuunniiccaattiioonnss CCoommmmiissssiioonn SSttaatteemmeenntt ((CCllaassss AA))
NOTE- This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by tuning
the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/television technician for help.
CCllaassss AA IITTEE::
Class A ITE is a category of all other ITE which satisfies the class A ITE limits but not the class B ITE limits. Such
equipment should not be restricted in its sale but the following warning shall be included in the instructions for use:
Warning - This is a class A product. In a domestic environment this product may cause radio interference in which
case the user may be required to take adequate measures.
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CCEE CCllaassss AA ((EEMMCC))
This product is herewith confirmed to comply with the requirements set out in the Council Directives on the
Approximation of the laws of the Member States relating to Electromagnetic Compatibility Directive
2004/108/EEC.
Warning - This is a Class A product. In a domestic environment this product may cause radio interference in which
case the user may be required to take adequate measures to correct this interference.
DDiissccllaaiimmeerr
No warranty or representation, either expressed or implied, is made with respect to the contents of this
documentation, its quality, performance, merchantability, or fitness for a particular purpose. Information presented in
this documentation has been carefully checked for reliability; however, no responsibility is assumed for inaccuracies.
The information contained in this documentation is subject to change without notice.
In no event will AVer be liable for direct, indirect, special, incidental, or consequential damages arising out of the use
or inability to use this product or documentation, even if advised of the possibility of such damages.
TTrraaddeemmaarrkkss
AVer is registered trademarks of AVer Information Inc. Other trademarks used herein for description purpose only
belong to each of their companies.
CCooppyyrriigghhtt
© 2011 by AVer Information Inc. All rights reserved. No part of this publication may be reproduced, transmitted,
transcribed, stored in a retrieval system, or translated into any language in any form by any means without the
written permission of AVer INFORMATION Inc.
THE MARK OF CROSSED-OUT WHEELED BIN INDICATES THAT THIS PRODUCT
MUST NOT BE DISPOSED OF WITH YOUR OTHER HOUSEHOLD WASTE.
INSTEAD, YOU NEED TO DISPOSE OF THE WASTE EQUIPMENT BY HANDING
IT OVER TO A DESIGNATED COLLECTION POINT FOR THE RECYCLING OF
WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT. FOR MORE
INFORMATION ABOUT WHERE TO DROP OFF YOUR WASTE EQUIPMENT FOR
RECYCLING, PLEASE CONTACT YOUR HOUSEHOLD WASTE DISPOSAL
SERVICE OR THE SHOP WHERE YOU PURCHASED THE PRODUCT.
RReemmoottee CCoonnttrrooll BBaatttteerryy SSaaffeettyy IInnffoorrmmaattiioonn
- Store batteries in any cool & dry place.
- Do not dispose used batteries in domestic waste. Dispose batteries at special collection points or return to
stores if applies.
- Remove the batteries if they are not in use for long period of time. Battery leakage and corrosion can
damage the remote control, dispose batteries safely.
- Do not mix and use old and new batteries.
- Do not mix and use different types of batteries: alkaline, standard (carbon-zinc) or rechargeable (nickel-
cadmium).
- Do not dispose batteries in a fire.
- Do not attempt to short circuit the battery terminals.
0B
OOppeerraattiinngg TTeemmppeerraattuurree:: 4400°°CC
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