AVer HVC User Manual
ENGLISH
TTaabbllee ooff CCoonntteennttss
Introduction
........................................................................................................................................... 1
Package Contents
.................................................................................................................................. 1
Getting Familiar with the AVer HVC
........................................................................................................ 2
Main System .................................................................................................................................... 2
MIC................................................................................................................................................... 3
Camera ............................................................................................................................................ 3
Remote Control ................................................................................................................................ 4
Making the Connections
......................................................................................................................... 6
Monitor ............................................................................................................................................. 6
Camera ............................................................................................................................................ 6
MIC................................................................................................................................................... 7
LAN .................................................................................................................................................. 7
Power ............................................................................................................................................... 7
Computer ......................................................................................................................................... 8
DVD player or Camcorder ............................................................................................................... 8
Central System via RS-232 ............................................................................................................. 9
Setting Up AVer HVC
.............................................................................................................................. 9
Camera ............................................................................................................................................ 9
Infrared Sensor (IR) ......................................................................................................................... 9
Installing the L-Bracket .................................................................................................................. 10
Positioning the MIC ........................................................................................................................ 10
Running the AVer HVC
.......................................................................................................................... 11
Navigating the Menu and Settings .................................................................................................. 11
Using the On-screen keyboard and numeric pad ........................................................................... 11
Home Menu Screen
.............................................................................................................................. 12
Cam Ctrl ......................................................................................................................................... 12
Adjust the AVer HVC Camera ................................................................................................... 12
Dial ................................................................................................................................................. 13
Making a Call ............................................................................................................................ 13
Phonebook ..................................................................................................................................... 13
Add Group ................................................................................................................................. 14
Edit Group ................................................................................................................................. 15
Delete Group............................................................................................................................. 16
Add Phonebook Entries ............................................................................................................ 18
Edit Phonebook Entries ............................................................................................................ 20
Delete Phonebook Entries ........................................................................................................ 21
Call History ..................................................................................................................................... 22
Check the IN/OUT Calls ........................................................................................................... 22
Make a Call in Call History ........................................................................................................ 23
Settings .......................................................................................................................................... 24
Administrator .................................................................................................................................. 24
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Enable/ Disable Administrator Settings .................................................................................... 24
Quick Start ..................................................................................................................................... 25
Setting up the AVer HVC ........................................................................................................... 26
Set the Language ..................................................................................................................... 27
Setting the System Name ......................................................................................................... 27
LAN Configuration .................................................................................................................... 28
Network Setting......................................................................................................................... 29
Date and Time........................................................................................................................... 29
General Settings ............................................................................................................................ 30
Enable/Disable Far Control of Near Camera ............................................................................ 30
Set the Language ..................................................................................................................... 31
Auto Turn Off Timer................................................................................................................... 32
Display Ratio/TV Underscan/Screen Saver .............................................................................. 32
Call Settings ................................................................................................................................... 34
Auto Answer setting .................................................................................................................. 34
Session Initiation Protocol (SIP) ............................................................................................... 35
Enable/Disable Advanced Encryption Standard (AES)............................................................. 36
Network .......................................................................................................................................... 37
Gatekeeper Settting .............................................................................................................. 37
Firewall Setting ...................................................................................................................... 38
Enable/Disable Quality of Service (QoS) .................................................................................. 39
Video/Audio .................................................................................................................................... 40
Enable/Disabl e K eypad Tones ............................................................................................. 40
Camera W hite Ba lance/ Expos ure/Fre quenc y ................................................................... 40
MIC Gain Level and MIC Input Source............................................................................... 42
Specify the Video/Audio Codec ........................................................................................... 43
Reset System ................................................................................................................................. 44
Setting the Camera Preset Point ................................................................................................... 44
Testing the Network ....................................................................................................................... 45
Network Test ............................................................................................................................. 45
Test the Video and Audio .......................................................................................................... 46
Save and Send the System Log ............................................................................................... 47
Managing the AVer HVC System Using the WebTool .................................................................... 48
Access using an Internet Browser: ................................................................................................ 48
Cam. Control .................................................................................................................................. 48
Add, Edit and Delete Phonebook Entries ...................................................................................... 49
Download Phonebook Entries ....................................................................................................... 49
Edit and Save the Downloaded Phonebook Entries ...................................................................... 50
Upload Phonebook Entries ............................................................................................................ 51
Download Call History.................................................................................................................... 52
Add Phonebook Entries from the Call History ............................................................................... 54
Update the System ........................................................................................................................ 54
Backup the System Settings .......................................................................................................... 55
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Restore the System Settings ......................................................................................................... 56
Using the AVer HVC .......................................................................................................................... 57
Making a Call ................................................................................................................................. 58
Call using the Phonebook ......................................................................................................... 58
Call using Dial ........................................................................................................................... 58
Call using Call History ............................................................................................................... 59
End MCU Call ........................................................................................................................... 60
Record Video ..................................................................................................................................... 60
Playback the Recorded Video on AVer HVC ............................................................................ 61
Playback the Recorded Video using AV er VCplayer ................................................................ 62
Using VCLink Mobile ........................................................................................................................ 63
Using the VCLink Desktop ............................................................................................................... 64
Troubleshooting ................................................................................................................................ 66
Audio .............................................................................................................................................. 66
Video / Display ............................................................................................................................... 66
Network .......................................................................................................................................... 67
General .......................................................................................................................................... 67
Limited Warranty ............................................................................................................................... 68
Federal Communications Commission Statement (Class A) ....................................................... 69
Class A ITE ......................................................................................................................................... 69
CE Class A (EMC) .............................................................................................................................. 69
DISCLAIMER ...................................................................................................................................... 70
TRADEMARKS ................................................................................................................................... 70
COPYRIGHT ....................................................................................................................................... 70
Remote Control Battery Safety Information ................................................................................... 70
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IInnttrroodduuccttiioonn
Thank you for choosing AVer video conferencing solutions. The HVC series is designed to
provide HD video conferencing with all the features needed to see immediate benefits to online
collaboration and com munication.
PPaacckkaaggee CCoonntteennttss
Make sure the following items are in your HVC package.
AVer™ HVC
(main system, camera and mic)
Remote Control
L-Bracket
(camera stand)
Manual CD
2 AAA Batteries
8-Pin to RS232 Converter
Power Adapter
Power Cord
* The power cord will vary
depending on the standard
power outlet of the country
where it is sold.
MIC Cable
HDMI Cable
3-Pin MIC Converter
Phone to RCA Cable
26Pin-DSub Cable
(female/female)
RJ-45 Cable
VGA Cable
S-video to CVBS Converter
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GGeettttiinngg FFaammiilliiaarr wwiitthh tthhee AAVVeerr HHVVCC
Ma in S yst em
(1) (2)
(3)
Main system front panel (fig. 1.1)
Name Function
(1) USB Ports
Save captured images or record meetings on to a USB flash drive.
(2) Network Status
Displays network connection status.
(3) Power
Turn on/o ff main system.
(1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12)
VIDEO IN
DC 19V
AUX MIC IN MIC IN
OUT
CAMERA IN
VGA IN
Main system back panel (fig. 1.2)
Name
Function
(1) LAN Port
Use a RJ-45 Ethernet cable to connect with your network. Requires
IP-based network.
(2) RS-232
Integrate the system into a RS-232 interface.
(3) AUX MIC IN
Connect an external microphone (MIC).
(4) MIC IN
Receives audio signal from MIC.
(5) AUDIO OUT
Outputs audio signal fr om the m ain sy s tem to external speakers or
sound system.
(6) VGA OUT
Outputs video signal to a display device using VGA. In dual screen
mode, this output functions as the secondary screen.
(7) HDMI OUT
Outputs video signal to a HDMI display. In dual screen mode, this
output functions as the primary screen.
(8) VGA IN
Receives video input from a computer, document camera or other
VGA device.
(9) AUDIO IN
Receives audio signal from an external audio source thru RCA left
and right audio connections.
(10) VIDEO IN
Receives video input from a media device thru S-Video/RCA video
connection.
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Name
Function
(11) CAMERA IN
Connects the camera to the main system.
(12) DC 19V
Connects the power adapter to the system.
MIC
(fig. 1.3)
MIC OUT
MIC IN
(1)
(2)
(3)
Name Function
(1) Mute
Mute/Unmute the Mic.
(2) MIC OUT
Outputs audio signal fr om the MIC .
(3) MIC IN
Receives audio signal from the second MIC and passes it thru the
MIC OUT to the main system.
Camera
(1)
(2)
(fig. 1.4)
Name Function
(1) IR Sensor
Receives IR signal from the remote control for system
operation.
(2) CAMERA
Sends camera video feed to the main system.
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Remote Contr ol
The remote control requires two (2) “AAA” size batteries (included). Make sure the batteries are
installed properly before using the remote. Aim the remote control at the AVer HVC camera
infrared sensor to operate the unit.
* Available in AVer HVC310 model only.
Name Function
(4)
(8)
(3)
(5)
(23)
(22)
(12)
(10)
(17)
(16)
(2)
(1)
(18)
(19)
(20)
(14)
(6)
(7)
(9)
(15)
(13)
(11)
(21)
(fig. 1.5)
(1) Call
Start a call or add another party.
(2) Phone Book
Search contacts to make a call.
Add, edit, delete or create group contact
entries.
(3) Enter
Make a selection in OSD menus or on-screen
keyboard.
Accept incoming calls.
Display the site name and icon during the
meeting.
(4) ▲,▼,◄, &
►
Use these buttons to navigate through the
selections in OSD menus or on-screen
keyboard.
Pan and tilt the camera to adjust the viewing
angle.
Pan, tilt the zoomed in camera image or
captured image.
(5) Present
Share either content from the VG A IN port or
the latest captured image.
This present icon will appear on the screen
to indicate content sharing. The icon will
disappear after 5 sec.
(6) Vol +/-
Increase/decrease the s peaker volume.
(7) Zoom +/-
Increase/decrease the c amera zoom or the
captured image magnif ic ati on.
(8) Mute
Mute/Unmute the MIC. This mute icon will
appear when the mic is muted. The mute icon
will become translucent after 5 sec.
(9) Preset
Press and hold for 3 sec to set the position of
the camera to a preset from 0-9.
Press to move the camera to a selected
preset point number.
(10) Backspace
Move back one space and delete one
character at a time.
(11) Numeric Pad
Use to enter numeric numbers.
(12) Input
Switch the input source between AVer HVC
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Name Function
(4)
(8)
(3)
(5)
(23)
(22)
(12)
(10)
(17)
(16)
(2)
(1)
(18)
(19)
(20)
(14)
(6)
(7)
(9)
(15)
(13)
(11)
(21)
(fig. 1.5)
camera, S-Vid eo, or V ideo.
(13) Far/Near
Select to control either near site or far site
camera. The cam ctrl icon will appear on
the screen to indicate which site’s camera you
are controlling. The cam ctrl icon will disappear
after 5 sec.
The far site camera can only be
operated when this feature is enabled.
(14) Layout Change the screen layout.
(15) Back Return to previous OSD menu selection.
(16) Home Bring up the main screen.
(17) Hang Up End the call.
(18) 16:9/4:3 Toggle between 16:9 or 4:3 aspect ratios.
(19) Dual
Switch to dual screen mode. This splits the
video conferencing screen and present screen
onto two separate monitors (two monitors must
be connected to use this feature, one through
HDMI and one through VGA).
(20) *Snapshot
Capture the image from the camera. To view
the captured image, press Present or Image
Ctrl.
(21) *Image Ctrl
Switch between camera and image modes.
Camera mode - allows you to pan, tilt, zoom
in/out, and adjust the focus.
Image mode - allows you to display the
captured image. To save the captured
image in the USB flash drive, press Record.
(22) *Record
Start/Stop video recording. The video recording
can only be saved to a USB flash drive. You do
not need to be on a video conference to
record.
(23) Info Display the call statistics information.
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MMaakkiinngg tthhee CCoonnnneeccttiioonnss
Before making the connections, make sure all devices are powered off. Refer to the illustrated
connections below and also to the user manual of the device you are connecting to the AVer
HVC system.
Make sure all connections have been made before powering on the system.
CCoonnnneeccttiinngg aa MMoonniittoorr
Locate the VGA/HDMI input port of the graphics display device and connect it to VGA
OUT/HDMI OUT port of the AVer HVC. Both VGA OUT and HDMI OUT can be used at the
same time, allowing you to switch to dual screen mode.
VGA cable
LCD/DLP projector
LCD monitor/LCD TV
VGA cable
HDMI monitor
HDMI cable
VIDEO IN
DC 19V
AUX MIC IN MIC IN
OUT
CAMERA IN
VGA IN
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Locate the port on the back of the camera and connect it to the CAMERA IN port of the HVC.
26 Pin-DSub cable
(female/female)
VIDEO IN
DC 19V
AUX MIC IN MIC IN
OUT
CAMERA IN
VGA IN
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CCoonnnneeccttiinngg tthhee MMIICC
Use the supplied MIC cable and connect the end with the red tag to the MIC IN port of the HVC.
Then connect the other end of the MIC cable with the blue tag to MIC OUT port.
Press the button on top of AVer HVC Mic to mute/unmute the mic.
Mic cable
MIC IN
MIC OUT
VIDEO IN
DC 19V
AUX MIC IN MIC IN
OUT
CAMERA IN
VGA IN
CCoonnnneeccttiinngg tthhee LLAANN
Connect a RJ-45 cable from your it from the LAN port of AVer HVC to a RJ-45 wall jack or
Ethernet hub.
Requires an IP-base d network.
RJ-45 cable
RJ-45 wall jack
VIDEO IN
DC 19V
AUX MIC IN MIC IN
OUT
CAMERA IN
VGA IN
CCoonnnneeccttiinngg tthhee PPoowweerr
Connect the power adapter to a standard 100V~240V AC power outlet.
To prevent shock, make sure the connection ports in the main system are
connected before connecting the power cable and turning on the power.
Make sure to use the supplied 19V power adapter.
Power adapter
Power cord
Wall outlet
VIDEO IN
DC 19V
AUX MIC IN MIC IN
OUT
CAMERA IN
VGA IN
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CCoonnnneeccttiinngg aa CCoommppuutteerr
Locate the VGA output port of the computer or laptop and connect it to VGA IN port of HVC.
To share the video signal from the computer, press PRESENT and select “VGA”.
VGA cable
Laptop
Desktop
VIDEO IN
DC 19V
AUX MIC IN MIC IN
OUT
CAMERA IN
VGA IN
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Locate the S-VIDEO, VIDEO and AUDIO output port of the media player (i.e., DVD player) or
camcorder and connect it to S-VIDEO IN, or VIDEO IN and AUDIO IN port of AVer HVC.
Make sure the NTSC/PAL switch setting is set to match your TV system.
For better video quality, we recommend using the S-Video Connection.
S-VIDEO
VIDEO
SCART
SCART
O U T P U T
DVD
AUDIO
AUDIO
Speaker
S-Video to SCART cable
(not supplied)
S-Video cable
(not supplied)
RCA cable
(not supplied)
RCA to SCART cable
(not supplied)
2 Phone to RCA Cable
Camcorder
S-Video to CVBS
Converter
VIDEO IN
DC 19V
AUX MIC IN MIC IN
OUT
CAMERA IN
VGA IN
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Connect the 8-Pin adapter to the RS-232 port on the system. Then connect the other end to
RS-232 port of the central system. For the command codes, visit our website or request the list
from our technical support.
Laptop
Desktop
VIDEO IN
DC 19V
AUX MIC IN MIC IN
OUT
CAMERA IN
VGA IN
SSeettttiinngg UUpp AAVVeerr HHVVCC
This section provides useful tips on how to set up the AVer HVC components.
Camera
The AVer HVC camera can be panned (Ø +- 100 deg range), tilted (Ø +- 25 deg range) and
zoomed (7X) with the use of the ▲, ▼, ◄ and ►, and Zoom +/- buttons on the remote control.
Avoid physically adjusting the camera to prevent misalignme nt and dam ag i ng the
pan and tilt motor. Always use the remote control to pan and tilt the camera head.
100°
100°
0°
0°
25°
25°
Infrared Se nsor
Aim the remote control at the camera infrared sensor to operate the unit.
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Installing L-Bracket
Use the L-bracket on your LCD monitor.
1. Attach the supplied Velcro strips on the L-bracket.
One on top, two underneath and the larger one on
the front side.
2. Remove the adhesive cover and place the Lbracket on the LCD monitor.
3. Place the HVC camera on top of the L-bracket.
Positioning the MIC
The microphone reception is ideal when placed within 3m of any speaker.
TV
MIC
3m
3m
AVer
(single microphone)
TV
MIC1
MIC2
3m
AVer
AVer
TV
MIC1
MIC2
AVer
3m
3m
AVer
(two microphones)
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RRuunnnniinngg tthhee AAVVeerr HHVVCC
Upon running the AVer HVC for the first time (or the system has been reset), the system will
instantly direct you to the Quick Start menu. See Quick Start.
Navigating the Menu and Settings
1. In the Home menu, press ► and ◄ on the remote to
toggle between the 5 selections.
2. Press to make a selection or the new setting to
take effect.
Using the On-screen keyboard and numeric pad
1. Use the ▲, ▼, ◄ and ► buttons to move the
selection and to make a selection.
2. Select and press to void the action and
return to the previous or Home menu.
3. Select and press to delete all the entered
characters or number.
4. Select and press to delete one character
or number.
5. Select and press to save and take effect
the action and return to previous menu.
6. For the numeric pad, you may use the nu mb e r
buttons on the remote and press to save.
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HHoommee MMeennuu SSccrreeeenn
There are 5 selections on the Home menu screen: Cam Ctrl, Dial, Phonebook, Call History, and
Setting. Upon running the AVer HVC, the Home menu screen will be displayed. Simply use the
► and ◄ buttons to move between selections and press to select. You can easily place a
call and select the site contact either in Phonebook, Call History, or Dial. The administrator can
set a security password to prevent changes made to the system setting and WebTool access.
Cam Ctrl
The Cam Ctrl allows you to adjust the visual angle of the camera, before making a call.
To Adjust the AVer HVC Camera
4. Select Cam Ctrl and press . The screen will
completely show the camera image and hide the
Home menu.
5. Using the remote control, press ◄ and ► to pan, ▲
and ▼ to tilt, and Zoom+ and Zoom- to increase and
decrease the camera magnification.
6. Press to call up the Home menu again or to
return to previous.
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Dial
Dial allows you to make a call by entering the IP address and call quality setting.
To Make a Call Using Dial
1. Select Dial and press . T he on-screen numeric
pad will appear.
To set the Call Quality, use
▲, ▼, ◄ and ► buttons
to move the selection box to the Call Quality dropdown list and press to select the value.
2. Use the numeric button on the remote to enter the IP
address and press to make a call.
Phonebook
Phonebook allows you store, edi t, and delete contact information, group contacts by category,
search contacts and make calls. The group and site name of the contacts in the directory will be
displayed in alphabetical order. You may also use the WebTool to edit the phonebook entries.
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Add Group
1. Select Phonebook and press .
2. Select Group and press .
In grouping the contacts, you can easily
categorize the contacts into a specific group such
as client, vendor, company, branch, etc.
3. Select New Group and press .
4. Use the ▲, ▼, ◄ and ► buttons to move the
selection in the on-screen keyboard and press to
make a selection. Select and press to
save the new group name.
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5. The new group name will be saved and displayed in
the Group list.
Edit Group
1. Select Phonebook and press .
2. Select Group and press .
3. Select the name you want to modify in the Group list.
4. Select Edit Group and pres s .
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5. Use the ▲, ▼, ◄ and ► buttons to move the
selection in the on-screen keyboard and press to
make a selection. Select and press to save
the revised group name.
6. The revised group name will be saved and displayed
in the Group list.
Delete Group
1. Select Phonebook and press .
2. Select Group and press .
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3. Select the name you want to remove in the Group list.
4. Select Delete Group and press .
5. Select “Yes” to remove the selected group name and
“No” to cancel group name deletion.
6. The selected group name will no longer appear in the
group list when deleted.
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Add Phonebook Entries
1. Select Phonebook and press .
2. Select New Site and press .
3. Select the Group name.
4. Select Site Name box and press .
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5. Use the ▲, ▼, ◄ and ► buttons to move the
selection in the on-screen keyboard and press to
make a selection. Select and press when
you are done to save the new site name.
6. Select the IP address box and press .
7. Use the numeric number button on the remote
to enter the IP address and select to save.
8. Select the desired call quality value in the dropdown box and press .
The bandwidth setting in the Auto Call Quality
selection will be used when Auto is selected in
Call Quality.
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