AVer CAM520 Pro Users Manual
CAM520 Pro
User Manual
Federal Communications Commission Statement
NOTE: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
pro-vide reasonable protection against harmful interference when the equipment is
operate din a commercial environment. This equipment generates, uses, and can radiate
radiofrequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area
is likely to cause harmful interference in which case the user will be required to correct the interference
at his own expense.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired
operation.
Warning:
This is a class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
DISCLAIMER
No warranty or representation, either expressed or implied, is made with respect to the contents of this
documentation, its quality, performance, merchantability, or fitness for a particular purpose. Information
presented in this documentation has been carefully checked for reliability; however, no responsibility is
assumed for inaccuracies. The information contained in this documentation is subject to change
without notice.
In no event will AVer Information Inc. be liable for direct, indirect, special, incidental, or consequential
damages arising out of the use or inability to use this product or documentation, even if advised of the
possibility of such damages.
TRADEMARKS
“AVer” is a trademark owned by AVer Information Inc. Other trademarks used herein for description
purpose only belong to each of their companies.
COPYRIGHT
© 2020 AVer Information Inc. All rights reserved.
All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form or by any
means without the prior written permission of AVer Information Inc. is prohibited. All information or
specifications are subject to change without prior notice.
NOTICE
WARNING
To reduce risk of fire or electric shock, do not expose this appliance to rain or moisture.
Warranty will be void if any unauthorized modifications are done to the product.
Do not drop the camera or subject it to physical shock.
Use correct power supply voltage to avoid damaging camera.
Do not place the camera where the cord can be stepped on as this may result in fraying or
damage to the lead or the plug.
Hold the bottom of the camera with both hands to move the camera. Do not grab the lens or
lens holder to move the camera.
Remote Control Battery Safety Information
- Store batteries in a cool and dry place.
- Do not throw away used batteries in the trash. Properly dispose of used batteries through
specially approved disposal methods.
- Remove the batteries if they are not in use for long periods of time. Battery leakage and
corrosion can damage the remote control. Dispose of batteries safely and through approved
disposal methods.
- Do not use old batteries with new batteries.
- Do not mix and use different types of batteries: alkaline, standard (carbon-zinc) or
rechargeable (nickel-cadmium).
- Do not dispose of batteries in a fire.
- Do not attempt to short-circuit the battery terminals.
SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. THE INFORMATION
CONTAINED HEREIN IS TO BE CONSIDERED FOR REFERENCE ONLY.
Contact Information
AVer Information Inc.
668 Mission Ct.
Fremont, CA 94539
www.averusa.com
Toll-free: 1(877)528-7824
Local: 1(408)263-3828
Support.usa@aver.com
Contents
Package Contents ............................................................................................................... 1
Product Introduction ............................................................................................................ 2
Overview ..................................................................................................................... 2
DIP Switch .................................................................................................................. 2
Remote Control ........................................................................................................... 3
Pan and Tilt Angle ....................................................................................................... 5
Installation ................................................................................................ ........................... 6
Device Connection ...................................................................................................... 6
Power Connection ....................................................................................................... 7
HDMI Connection ........................................................................................................ 8
RS232 Connection ...................................................................................................... 9
Wall Mount Installation ................................ ................................ .............................. 15
Secure the Cables .................................................................................................... 18
Operating the Camera ....................................................................................................... 19
Make a Video Call ..................................................................................................... 19
Make a Connection by Aver IP Finder App ................................................................ 19
Use SmartFrame Function ........................................................................................ 21
What is SmartFrame? ............................................................................................... 21
Two kinds of SmartFrame Function .......................................................................... 21
How does SmartFrame Work .................................................................................... 22
Web Settings ............................................................................................................. 23
Login In ..................................................................................................................... 23
Live Screen Operation .............................................................................................. 24
Setup the Preset ....................................................................................................... 25
Select the Preset Position ......................................................................................... 27
Camera Settings ....................................................................................................... 28
Smart Frame...................................................................................................... 28
Auto Focus ........................................................................................................ 28
Home Position ................................................................................................... 29
Sleep Position.................................................................................................... 29
Sleep Timer ....................................................................................................... 29
On Screen Menu ............................................................................................... 30
Camera Binding ................................................................................................. 30
Image Settings .......................................................................................................... 31
Image Flip .......................................................................................................... 31
Image Mirror ...................................................................................................... 31
True WDR .......................................................................................................... 32
Frequency.......................................................................................................... 32
White Balance ................................................................................................... 33
Noise Reduction ................................................................................................ 33
Brightness.......................................................................................................... 34
Sharpness ......................................................................................................... 34
Saturation .......................................................................................................... 35
RS232 Setting ................................................................................................... 35
Video Format Setting ................................................................................................ 36
IP Stream Resolution ......................................................................................... 36
Frame Rate........................................................................................................ 37
Bit Rate .............................................................................................................. 37
RTSP ................................................................................................................. 38
RTMP ................................................................................................................ 40
Network Setting ................................ ................................ ................................ ......... 41
DHCP ................................................................................................................ 41
Static IP ............................................................................................................. 41
System Setting .......................................................................................................... 42
Language .......................................................................................................... 42
FW Update ........................................................................................................ 43
Reset Settings ................................................................................................... 44
Camera Reboot ................................................................................................. 45
Change Password ............................................................................................. 46
SSL Certificate ................................................................................................... 47
Date Format....................................................................................................... 48
Time Format ...................................................................................................... 49
Time Correction Mode ....................................................................................... 50
Information......................................................................................................... 50
Using AVer PTZApp .................................................................................................. 51
Install AVer PTZApp .................................................................................................. 51
Using AVer PTZApp .................................................................................................. 51
Set the Camera Number .................................................................................... 58
Hotkey Control ................................................................................................... 59
Reset Password ................................................................................................ 60
Home / Sleep Position ....................................................................................... 61
ADDR / Protocol/Baud Rate .............................................................................. 61
OpenGL ............................................................................................................. 62
OSD Setup ................................................................................................................ 63
Camera Settings ....................................................................................................... 64
Smart Frame...................................................................................................... 64
WDR .................................................................................................................. 64
Image Flip .......................................................................................................... 65
Image Mirror ...................................................................................................... 65
Allow Remote Access ........................................................................................ 66
Advanced Setting ...................................................................................................... 67
Auto Focus ........................................................................................................ 67
Home position .................................................................................................... 67
Sleep position .................................................................................................... 68
On Screen Menu ............................................................................................... 68
Frequency.......................................................................................................... 69
White Balance ................................................................................................... 69
Noise Reduction ................................................................................................ 70
Brightness.......................................................................................................... 70
Sharpness ......................................................................................................... 71
Saturation .......................................................................................................... 71
RS232 Setting ................................................................................................... 72
HDMI Video Format .................................................................................................. 72
Network ..................................................................................................................... 73
DHCP ................................................................................................................ 73
Static IP ............................................................................................................. 73
System Setting .......................................................................................................... 74
Language .......................................................................................................... 74
Factory Default .................................................................................................. 75
Change Password ............................................................................................. 75
Information......................................................................................................... 76
Install EZLive ..................................................................................................................... 77
Use AVer EZLive ....................................................................................................... 77
Package Contents
Camera Unit1
Remote Control
AAA Batteries
Power Adapter
Power Plug
USB 3.0 Cable
RS232 Cable*
(mini DIN 9 to
mini DIN8)
HDMI Cable*
L-Mount
Bracket
Screws for
Mount
M4 x 8mm(x2)
1/4”-20
L=7.5mm(x2)
Drilling Paper
Quick Guide
Warranty Card
DIP Switch Sticker*
P/N: 303AU340-AGR
46.00[1.81]
51.00[2.01]
Ø5.50[Ø 0.22]
1 2 3 4 1 2 34 1 2 34 1 2 3 4 1 2 3 4 1 2 3 4 1 23 4 1 23 4
The table below is for HDMI output resolution combination.
Please refer to it while using DIP switch on the rear panel of camera.
480P/60Auto 1080P/60 1080P/30 1080P/50 720P/60 720P/50
1: There are two SKUs: CAM520 Pro, CAM520 Pro(PoE). CAM520 Pro(PoE) SKU supports HDMI
port, DIP switch and PoE+ function.
2: The power plug will vary depending on the standard power outlet of the country where it is sold.
* Included with CAM520 Pro(PoE) SKU
1
Product Introduction
1
2 3 4 5 6 7 8 9
1
Status LED
4
HDMI port1
7
DC 12V power plug
2
IR sensor
5
USB3.1 Type B port
8
Ethernet port2
3
DIP switch1
6
RS232 in/out port
9
Kensington Lock
Overview
1: Only supports for CAM520 Pro(PoE) SKU.
2: CAM520 Pro supports LAN. CAM520 Pro(PoE) SKU supports PoE+(IEEE 802.3AT).
DIP Switch
[Only supports CAM520 Pro(PoE) SKU]
The diagram below shows the DIP Switch configurations which can be used to adjust the camera
resolution setting.
After adjusting the resolution via DIP switch, users will be unable to adjust the resolution setup from
OSD menu using the remote control.
2
Remote Control
Name
Function
1. Camera select
One remote can control up to 3 AVer
VC/CAM/VB series cameras. You can
use AVer PTZApp to set numbers
associated with each camera, and
then select which camera you would
like to control using the remote.
[Note] If you only have one camera
that requires no additional setting, the
default is camera 1.
If camera 2 or 3 is selected, the
remote will be unable to control the
camera. In this case, please press
camera 1 on your remote.
2. Camera directional
control
Use the directional buttons on the
remote to control the direction of the
camera. Press the directional button to
move the camera or press and hold to
continuously pan or tilt.
3. SmartFrame
One-click automatic FOV adjustment
to fit all participants.
Press and hold on the remote
for 2 seconds to switch the
SmartFraming function between auto
and manual mode; a message (as
figure shown) will display on the
screen to indicate auto or manual
mode.
[Note] While in the video conference
meeting, participants must face the
camera for proper face detection
(SmartFrame). Side facial profiles are
not detectable.
4. OSD menu
To call out OSD menu. Only supports
CAM520 Pro(PoE) SKU while
connecting HDMI output to TV
monitor.
3
* Function requires AVer
PTZApp
** Not supported for
CAM520 Pro and
CAM520 Pro(PoE)
5. Zoom in/Zoom out
Increase/Decrease the camera zoom.
6. Preset
1. To save the camera at the desired
position, press and hold the preset
button until the "saved message" is
displayed on the PTZApp video
screen or other video apps. Select
preset position button 0 to 9 to
save.
2. Press “preset” + “preset position
button” (0~9) to move the camera to
the saved position.
7. Preset position/Number
buttons
Preset position buttons are used in
conjunction with the Preset button to
save positions. There are a total of 10
presets.
Press the preset button first and then
press 0~9 for the camera to move to
the saved position.
[Note]
Press and hold the number button
“ ” to turn the WDR function on
or off.
To turn off SmartFrame function,
Press and hold number button
“ ”for one second to switch
the function off or on.
8. Brightness -
Decrease the brightness.
9. Call/answer*
Answer a call or start a call.
10. Enter**
To confirm selection.
11. Mute/Unmute
Speakerphone**
Mute/Unmute the speakerphone.
12. Volume up/down**
Adjust volume up or down.
13. Preset hot key
Press to move the camera to the
preset position the user has set.
14. Brightness +
Increase the brightness.
15. Hang up*
End the call.
4
Pan and Tilt Angle
5
Installation
Device Connection
1. Use USB cable to connect the CAM520 Pro to your PC/laptop (refer to diagram above).
2. Connect the power to the CAM520 Pro; power indicator will light up and camera head will rotate.
3. Install AVer PTZApp on laptop or PC that is connected with CAM520 Pro. The app can be used to
adjust and setup the parameters of the camera (refer to the section of AVer PTZApp)
4. To make a call, run your video application (Zoom, Microsoft® Teams, Skype for Business, Skype,
Google Hangouts, Intel® Unite™, RingCentral, BlueJeans, V-Cube, LiveOn, CyberLink U
Meeting®, TrueConf, Adobe Connect, Cisco WebEx
Vidyo, vMix, WebRTC, Wirecast, XSplit.… etc.) select CAM520 Pro as your video device.
®
, Fuze, GoToMeeting™, Microsoft
®
Lync™,
6
Power Connection
The power supply can be plugged into the wall outlet or drawn from PoE+ switch (Ethernet).
[PoE+ is only supported for Advanced model.]
Wall outlet
PoE+
[Note]
a. To ensure stability of IP video streaming, please use CAT 5e FTP cable (not included).
b. For PoE switch hub, it’s recommended to use Gigabit PoE switch to ensure stable power supply.
7
HDMI Connection
[HDMI connection is only supported for CAM520 Pro(PoE) SKU.]
Connect with TV or monitor through the HDMI port to display camera video on the screen.
Press
camera. For OSD setting refer to OSD operation section.
button on remote control to call out the OSD menu to configure the parameters of the
8
RS232 Connection
Function
Mini DIN9
PIN #
I/O Type
Signal
Description
VISCA IN
1
Output
DTR
Data Terminal Ready
2
Input
DSR
Data Set Ready
3
Output
TXD
Transmit Data
6
Input
RXD
Receiver Data
VISCA OUT
7
Output
DTR
Data Terminal Ready
4
Input
DSR
Data Set Ready
8
Output
TXD
Transmit Data
9
Input
RXD
Receiver Data
5
---
---
Not connect
Camera RS232 Port Pin Definition
9
Camera
(Mini DIN9)
Controller/PC
(DB9)
1. DTR(IN)
1. DCD
2. DSR(IN)
2. RXD
3. TXD(IN)
3. TXD
6. RXD(IN)
4. DTR
7. DTR(OUT)
5. GND
4. DSR(OUT)
6. DSR
8. TXD(OUT)
7. RTS
9. RXD(OUT)
8. CTX
9. RI
Computer/Keyboard Controller and Camera Connection
Direct Connection
If users don’t buy AVer RS232 adaptor cable, please refer to the pin connection shown below.
10
Use the RS232 mini DIN9 to mini DIN8 cable (included with CAM520 Pro(PoE) SKU, otherwise sold
Controller/PC
(DB9)
Camera
(Mini DIN8)
1. DCD
1. DTR(IN)
2. RXD
2. DSR(IN)
3. TXD
3. TXD(IN)
4. DTR
4. GND(IN)
5. GND
5. RXD(IN)
6. DSR
6. GND(IN)
7. RTS
8. CTX
1. DTR(OUT)
9. RI
2. DSR(OUT)
3. TXD(OUT)
4. GND(OUT)
5. RXD(OUT)
6. GND(OUT)
separately).
Users can purchase AVer RS232 min DIN9 to mini DIN8 adaptor cable* to connect with Computer or
keyboard/controller.
* RS232 (mini DIN9 to mini DIN8) adaptor cable (PN: 064AOTHERCDC)
11
Connect toAVer camera
Connect to next camera
Connect to controller or PC
IN(Mini DIN8)
OUT(Mini DIN8)
Mini DIN9
No.
Pin 1 DTR 2 DSR
3
TXD
4
GND 5 RXD 6 GND 7 NC 8 NC
RS232 mini DIN9 to mini DIN8 Cable Pin Definition
Mini DIN8 Pin Definition
12
Camera Cascade Connection
Camera 1
(Mini DIN9)
Camera 2
(Mini DIN9)
1. DTR(IN)
1. DTR(IN)
2. DSR(IN)
2. DSR(IN)
3. TXD(IN)
3. TXD(IN)
6. RXD(IN)
6. RXD(IN)
7. DTR(OUT)
7. DTR(OUT)
4. DSR(OUT)
4. DSR(OUT)
8. TXD(OUT)
8. TXD(OUT)
9. RXD(OUT)
9. RXD(OUT)
SHIELD
SHIELD
Direct Connection
If users don’t buy AVer RS232 adaptor cable, please refer to the pin connection shown below for
cascading cameras.
Total can connect up to 7 cameras.
13
Use the RS232 mini DIN9 to mini DIN8 cable
Camera 1
(Mini DIN8)
Camera 2
(Mini DIN8)
1. DTR(IN)
1. DTR(IN)
2. DSR(IN)
2. DST(IN)
3. TXD(IN)
3. TXD(IN)
4. GND(IN)
4. GND(IN)
5. RXD(IN)
5. RXD(IN)
6. GND(IN)
6. GND(IN)
1. DTR(OUT)
1. DTR(OUT)
2. DSR(OUT)
2. DST(OUT)
3. TXD(OUT)
3. TXD(OUT)
4. GND(OUT)
4. GND(OUT)
5. RXD(OUT)
5. RXD(OUT)
6. GND(OUT)
6. GND(OUT)
Total can connect up to 7 cameras.
To facilitate the camera cascade, users can purchase AVer RS232 adaptor cable.
Connect camera with AVer mini DIN9 to mini DIN8 adaptor cable. Connect the mini DIN8 female side
to male mini DIN8 Visca cable (Users have to buy it in the market) and then connect AVer mini DIN9 to
mini DIN8 adaptor cable again to connect to next camera.
14
Wall Mount Installation
P/N: 303AU340-AGR
46.00[1.81]
51.00[2.01]
Ø 5.50[Ø 0.22]
1. Use the drilling paper included in the package to drill the holes in the wall where the user wants to
mount the camera.
2. Use the screw to secure the A L-mount bracket on the wall.
Screw
For Cement wall: M4 x20mm self-tapping screws(x4) + Plastic conical anchor
For Wooden wall: M4 x20mm self-tapping screws(x4)
15
3. Then, assemble the A + B L-mount bracket with screws (included in package).
Screw: M4 x 8mm(x2)
4. After assembling the L-mount bracket, secure the lower part of L-mount bracket on the wall.
Screw
For Cement wall: M4 x20mm self-tapping screws(x2) + Plastic conical anchor
For Wooden wall: M4 x20mm self-tapping screws(x2)
16
5. Pass the cables through the hole on the L-mount bracket and connect the cables to corresponding
connection ports.
6. Use the remaining screws (included in package) to secure the camera on the L-mount bracket.
Screw: 1/4”-20 L=7.5mm(x2)
17
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