Avaya Scopia XT7100, Scopia XT3200, Scopia XT5000, Scopia XT4300 Deployment Manual

Avaya Scopia® XT Series
Deployment Guide

Release 8.3.2

For Solution 8.3

April 2015

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Contents

Chapter 1: About the XT Series............................................................................................... 9

About the Models in the XT Series Product Line......................................................................  10

Comparing Between XT Series Models...................................................................................  15

About the Built-In MCU..........................................................................................................  17

Technical Specifications......................................................................................................... 18

Checking the Product Shipment.............................................................................................. 21

Chapter 2: Initial Workflow for Deploying the Avaya Scopia® XT Series.......................... 22

Chapter 3: Planning the Topology of the Avaya Scopia® XT Series Deployment............  24

Topology for Avaya Scopia® XT Series as Endpoints...............................................................  24

Planning the Topology of Avaya Scopia® XT Series with Scopia® XT Desktop...........................  25

Planning NAT and Firewall Traversal with Avaya Scopia® XT Series......................................... 27

Supporting ISDN Connectivity................................................................................................  29

Implementing External API Control.........................................................................................  30

Implementing Port Security for the Avaya Scopia® XT Series.................................................... 31

Opening Ports for the XT Series.......................................................................................  31

Configuring the TCP or UDP Port Range on the Avaya Scopia® XT Series..........................  40

Chapter 4: Setting Up the XT Series Hardware.................................................................... 42

Planning the Optimal Room Setup..........................................................................................  42

Connecting Avaya Scopia® XT Series to the Network............................................................... 46

Connecting Monitors to the XT Series.....................................................................................  47

Connecting Cameras or DVD players...................................................................................... 48

Connecting the PTZ Camera............................................................................................ 49

Connecting an Additional PTZ Camera Directly.................................................................. 51

Connecting Multiple HDMI Devices or Cameras via the Scopia® XT Camera Switch............. 54

Connecting a DVD or Blu-ray Player or Other Analog Video Equipment............................... 58

Connecting Microphones and Speakers to the XT Series.......................................................... 59

Choosing a Microphone for Your XT Series.......................................................................  59

Connecting a Microphone to the XT Series........................................................................ 62

Connecting Headphones or an Amplifier with Loudspeakers...............................................  64

Connecting a Computer to the XT Series................................................................................. 65

Chapter 5: Controlling the XT Series....................................................................................  68

Accessing the XT Series Local Menu......................................................................................  68

About the XT Remote Control Unit.......................................................................................... 70

Pairing an XT Remote Control Unit...................................................................................  72

Navigating Menus with the Keyboard and Mouse.....................................................................  73

Accessing XT Series Web Interface........................................................................................  75

Managing Avaya Scopia® XT Series from Scopia® Management..............................................  76

Chapter 6: Initial Configuration of the XT Series................................................................. 78

Activating the XT Series and its Optional Features................................................................... 78

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Contents

Configuring Basic Settings with the Quick Setup Wizard........................................................... 83

Setting the System Name, Language, and Call Method......................................................  84

Adjusting the Image Position............................................................................................  86

Configuring Basic Network Settings..................................................................................  87

Configuring Basic Gatekeeper Settings.............................................................................  89

Configuring Basic SIP Settings.........................................................................................  90

Installing Scopia® XT Control to Use Keyboard and Mouse (Scopia® XT Executive)............. 91

Setting Date and Time.....................................................................................................  93

Setting the Time Zone.....................................................................................................  94

Configuring the Screen Saver to Start Automatically........................................................... 95

Configuring Monitors.............................................................................................................. 96

Configuring Cameras........................................................................................................... 100

Configuring Microphones.....................................................................................................  104

Registering the XT Series to a SIP Server ............................................................................  107

Chapter 7: Advanced Configuration of the XT Series.......................................................  112

Enabling Advanced Maintenance on the XT Series................................................................  112

Configuring Advanced System Name Settings.......................................................................  114

Configuring Advanced Network Settings................................................................................ 116

Configuring Advanced IP Address Settings...................................................................... 116

Configuring Advanced Network Connectivity.................................................................... 118

Configuring NAT and Firewall Traversal..........................................................................  121

Defining QoS Priority of Types of Network Traffic............................................................. 122

Configuring Advanced Gatekeeper Settings....................................................................  124

Setting Call Bandwidth in XT Series...................................................................................... 127

Setting a Time Limit for Videoconferences............................................................................. 130

Configuring Advanced Sound (Audio Output) Settings............................................................ 131

Configuring Advanced Regional Audio and Video Settings...................................................... 136

Configuring Advanced Echo Cancellation on External Microphones......................................... 137

Configuring XT Series to use LDAP Directory........................................................................  139

Configuring Advanced DTMF Settings................................................................................... 142

Enabling and Configuring Recording..................................................................................... 144

Saving PTZ Camera Positions.............................................................................................. 147

Remotely Controlling the XT Series with AT Commands......................................................... 149

Sending Status with SNMP..................................................................................................  151

Updating the XT Series........................................................................................................ 153

Upgrading the Software Using a PC................................................................................ 153

Upgrading the Avaya Scopia® XT Series Software Using a USB Drive..............................  155

Chapter 8: Securing your XT Series.................................................................................... 156

Setting PIN Codes for the XT Series.....................................................................................  156

Securing Web Access to the XT Series.................................................................................  157

Enabling and Securing Remote Upgrades.............................................................................  159

Securing Connections to the XT Series Using TLS................................................................. 160

Generating and Uploading a Certificate Signing Request for XT Series.............................. 162

April 2015 Avaya Scopia® XT Series Deployment Guide 7

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Contents

Backing Up and Restoring XT Series Certificates............................................................. 165

Deleting XT Series Certificates.......................................................................................  166

Enabling the TLS Connection in XT Series......................................................................  167

Enabling Encryption for Videoconferences....................................................................... 169

Chapter 9: Troubleshooting the Avaya Scopia® XT Series..............................................  172

Viewing System Information for Customer Support................................................................. 172

Retrieving XT Series Logs.................................................................................................... 175

Enabling System Logs and Remote Initialization..............................................................  175

Retrieving Network Traffic Logs...................................................................................... 177

Retrieving System Logs.................................................................................................  178

Resolving Problems Connecting Calls................................................................................... 179

Resolving Audio Problems...................................................................................................  181

Cancelling the Echo on HDMI Monitors.................................................................................  183

Resolving Monitor Display Problems..................................................................................... 185

Improving Call Video Resolution...........................................................................................  187

Resolving Problems with Displaying Video............................................................................  190

Resolving Lip Sync Problem................................................................................................. 191

Resolving Camera Issues....................................................................................................  193

Resolving IP Address Problems............................................................................................ 195

Cannot Control with Keyboard and Mouse............................................................................. 196

Resolving Problems Viewing Computer Content....................................................................  197

Resolving XT Remote Control Unit Problems......................................................................... 198

Resolving download problems.............................................................................................. 198

USB Software Upgrade Failure............................................................................................. 199

Restoring Default User Settings............................................................................................ 199

Glossary................................................................................................................................. 201

8 Avaya Scopia

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Chapter 1: About the XT Series

The Avaya Scopia® XT Series is a set of dedicated videoconferencing endpoints which incorporate
state-of-the-art video technology for high definition (HD) conferencing. You can also locally host
videoconferences with the built-in MCU on most XT Series models. The XT Series seamlessly
works with a wide variety of endpoints, including H.323, SIP, Scopia® Desktop Clients, Scopia
Mobile devices, and ISDN endpoints (via Scopia® 100 Gateway).

®

Figure 1: XT Series products

This section provides an overview of the general features and capabilities available in the XT Series:

• Excellent video quality, with resolutions of up to 1080p at an unprecedented 60 frames per
second (fps), depending on the model.

• Support for dual HD video streams, allowing PC presentations to be shared alongside video
from the camera in resolutions of up to 1080p at 60fps, depending on the model.

• Quickly and seamlessly share content on your computer with other endpoints.

• DVD-quality audio with up to 48 kHz sampling rate audio encoding capability, depending on the
model. The sampling rate is a measure of the accuracy of the audio when it is digitized. The XT
Series endpoints are shipped with different microphones depending on the model. You can add
dedicated Microphone Pods or additional analog microphones if required.

April 2015 Avaya Scopia® XT Series Deployment Guide 9

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About the XT Series

• High quality video and audio even with limited bandwidth or poor network conditions, by using
these compression methods (in addition to standard H.263 and H.264):

- H.264 Scalable Video Coding Technology (SVC) in point-to-point calls. SVC extends the H.
264 codec standard to dramatically increase error resiliency and video quality without the
need for higher bandwidth.

- H.264 High Profile is a standard for compressing video by up to 25% over the H.264
Baseline Profile, enabling high definition calls to be held over lower call speeds. It requires
both sides of the transmission (sending and receiving endpoints) to support this protocol.

- H.265 supersedes H.264 as a compression standard, allowing high quality calls with even
lower bandwidth consumption (XT7000 Series only).

- NetSense is a proprietary Scopia® Solution technology which optimizes the video quality
according to the available bandwidth to minimize packet loss. As the available bandwidth of
a connection varies depending on data traffic, NetSense's sophisticated algorithm
dynamically scans the video stream, and then reduces or improves the video resolution to
maximize quality with the available bandwidth.

• Ability to record videoconferences to a locally connected USB drive or the network (may
require license, depending on the model).

You can only record to the network if your Scopia® Solution includes a recording server, the XT
Series is managed by Scopia® Management, and the meeting is hosted by an external
Scopia® Elite MCU (or an older model).

• For an even better experience, Scopia® Control enables you to remotely control the XT Series
features using the intuitive touch interface of an Apple® iPad® (may require license, depending
on the model).

• Secure point-to-point video calls and videoconferences, via encrypted connections or using
TLS certificates. You can have up to three remote encrypted participants in a videoconference.

Important:

Using encryption is subject to local regulation. In some countries it is restricted or limited
for usage. For more information, consult your local reseller.

Related Links

About the Models in the XT Series Product Line on page 10
Comparing Between XT Series Models on page 15
About the Built-In MCU on page 17
Technical Specifications on page 18
Checking the Product Shipment on page 21

About the Models in the XT Series Product Line

The Avaya Scopia® XT Series is a set of dedicated videoconferencing endpoints which incorporate
state-of-the-art video technology for high definition (HD) conferencing. You can also locally host

10 Avaya Scopia

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XT Series Deployment Guide April 2015

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About the Models in the XT Series Product Line

videoconferences with the built-in MCU on most XT Series models. The XT Series seamlessly
works with a wide variety of endpoints, including H.323, SIP, Scopia® Desktop Clients, Scopia

®

Mobile devices, and ISDN endpoints (via Scopia® 100 Gateway).

This section provides an overview of each model in the XT Series product line. To easily compare
the different Avaya Scopia® XT Series endpoints, see

Comparing Between XT Series Models on

page 15.

The Avaya Scopia® XT Series includes the following models:

• Avaya Scopia® XT7000 Series

Designed for top performance and quality, the XT7000 Series offers excellent video quality
(1080p video at 60 frames per second) while saving on bandwidth costs. With the new H.265
video compression standard, you can have the same high quality video while consuming less
bandwidth (up to 50%, relative to endpoints with H.264 High Profile).

For unparalleled large room coverage, you can connect two PTZ cameras and two 3-way
Microphone Pods. The 3-way Microphone Pod provides superb signal-to-noise ratios, which
isolates speakers' voices over background noise and gives a crisp high quality sound.

Figure 2: Avaya Scopia® XT7000 Series

• Avaya Scopia® XT5000 Series

With HD video resolution of up to 1080p video at 60 frames per second (fps), the XT5000 sets
the standard for an exceptional videoconferencing experience, and is designed for easy setup
and control.

The 3-way Microphone Pod provides superb signal-to-noise ratios, which isolates speakers'
voices over background noise and gives a crisp high quality sound. You can also add a second
microphone for unparalleled large room coverage.

The XT5000 720 provides HD video resolution of 720p at 60 fps and 5x optical zoom, with the
option to upgrade to 1080p at 60fps and 10x optical zoom.

April 2015 Avaya Scopia® XT Series Deployment Guide 11

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About the XT Series

You can quickly convert a regular meeting room into a videoconferencing room by adding the
Scopia® XT Meeting Center Cart to the XT5000. The Scopia® XT Meeting Center Cart allows
you to mount up to two HD 1080p monitors on a mobile stand.

Figure 3: Avaya Scopia® XT5000 Series

• Avaya Scopia® XT4000 Series

Experience cost-effective HD videoconferencing with the Avaya Scopia® XT4000 Series, which
was designed specifically for small meeting rooms. The Avaya Scopia® XT4300 offers HD
resolution of 1080p at 60 fps and 5x optical zoom, with the option to upgrade to 15x total zoom
(5x optical and 3x digital). The Avaya Scopia® XT4200 provides HD resolution of 720p at 60
fps and 5x optical zoom, with the option to upgrade to 40x zoom (10x optical and 4x digital).

12 Avaya Scopia

Figure 4: Scopia® XT Meeting Center Cart

®

XT Series Deployment Guide April 2015

Comments? [e-mail]

About the Models in the XT Series Product Line

Figure 5: Models in the Avaya Scopia® XT4000 Series

• Avaya Scopia® XT Telepresence

Experience the immersive feeling of telepresence using the Scopia® XT Telepresence
platform. The excellent video quality in each of the three cameras, combined with high-quality
audio, give the feeling of an in-person meeting.

Depending on the XT Codec Unit used in your XT Telepresence deployment, you can inherit
the features of the Avaya Scopia® XT5000.

Figure 6: Scopia® XT Telepresence

• Avaya Scopia® XT Executive

Designed as a professional personal endpoint, the Scopia® XT Executive is an all-in-one HD
videoconferencing desktop endpoint and PC monitor. The Scopia® XT Executive fully
integrates with your PC or Mac. Using a unique control application, you can place calls, join
videoconferences, and navigate the system menus with your computer's keyboard and mouse.
The XT Remote Control Unit can be used as well.

April 2015 Avaya Scopia® XT Series Deployment Guide 13

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About the XT Series

The Scopia® XT Executive has a built-in, high-quality HD camera with a maximum resolution of
1080p at 30 frames per second (fps) together with the display. To fit your videoconferencing
needs, you can also connect an optional XT Premium Camera with PTZ capability.

Figure 7: Scopia® XT Executive

The XT7000 Series, XT5000, XT4300 and Scopia® XT Executive can also locally host HD
continuous presence videoconferences with their built-in MCU. You can choose a license of up to 4
or 9 participants.

Important:

The Scopia® XT Executive and Avaya Scopia® XT4300 can host up to four participants.

Depending on your deployment and the model, you can locally host videoconferences with other
endpoints (including H.323, SIP, Scopia® XT Desktop clients, Scopia® Mobile, and ISDN endpoints,
if your deployment includes an ISDN gateway such as Scopia® 100 Gateway) without relying on an
external MCU. You can locally host videoconferences with the following editions:

• Avaya Scopia® XT Series MCU Edition

The Avaya Scopia® XT Series MCU Edition allows you to host videoconferences with standard
H.323, SIP, and ISDN (via Scopia® 100 Gateway) endpoints on your chosen XT Series model.

• Avaya Scopia® XT Series SMB Edition

14 Avaya Scopia

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XT Series Deployment Guide April 2015

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Comparing Between XT Series Models

The Avaya Scopia® XT Series SMB Edition allows you to host videoconferences with a variety
of different endpoints on your chosen XT Series model: Scopia® XT Desktop clients, Scopia
Mobile clients, H.323, SIP, and ISDN (via Scopia® 100 Gateway) endpoints.

It includes the software of the Scopia® XT Desktop server which must be deployed in the DMZ.

Important:

If your license allows nine participants, you can include up to eight remote endpoints.

For more information on the SMB Solution deployment, see Avaya Scopia® Solution Guide.

Related Links

About the XT Series on page 9

Comparing Between XT Series Models

This section provides a comparison between the models of the Avaya Scopia® XT Series product
line. For an overview, see About the XT Series on page 9.

®

The following table summarizes the differences between each of the models in the XT Series.

Table 1: Differences in features for models in the XT Series

Feature XT7100 XT5000/

XT5000 720

Maximum
resolution

Hosting
with built-in
MCU

Camera PTZ camera

1080p 60fps 1080p 60fps

XT5000 720:
720p 60fps
(1080p optional)

Up to 9
participants
(optional)

3 camera
ports (6 with
Scopia® XT
Camera
Switch)

Up to 9
participants
(optional)

PTZ camera

2 camera ports
(5 with Scopia
XT Camera
Switch)

Scopia® XT

Executive

1080p at
30fps (built-in
camera) or
60fps (PTZ
camera)

Up to 4
participants
(optional)

Built-in USB
camera with
digital PTZ

®

only
(additional
PTZ camera
optional)

XT4300 XT4200 Scopia® XT

1080p 60fps 720p 60fps 1080p x3 at

Up to 4
participants
(optional)

PTZ camera

1 camera port

— —

PTZ
camera

1 camera
port

Table continues…

Telepresence

60fps

PTZ disabled
after
calibration

April 2015 Avaya Scopia® XT Series Deployment Guide 15

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About the XT Series

Feature XT7100 XT5000/

XT5000 720

Optical
zoom

10x 10x

XT5000 720: 5x
(10x optional)

Total zoom
(optical x

40x 40x (optional for

XT5000 720)

digital)

Bandwidth
efficiency

H.265

SVC (point-to­point calls
only)

NetSense

SVC (point-to­point calls only)

NetSense

H.264 High
Profile

H.264 High
Profile

High-quality
audio

Type of
microphone

48 kHz
sampling rate

Premium 3­way

48 kHz sampling
rate

3-way

Microphone Pod
Microphone
Pod

Additional
Ethernet
connection

10/100/1000
Mbps

10/100/1000

Mbps (optional

for XT5000 720)

speed

Scopia

®

Control
license

Optional for

XT5000 720

Recording

Scopia® XT

Executive

10x (for
optional

XT4300 XT4200 Scopia® XT

Telepresence

5x 5x (10x

10x

optional)

camera)

40x (for
optional
camera)

SVC (point­to-point calls
only)

NetSense

H.264 High
Profile

48 kHz
sampling rate

15x (optional) 40x

(optional)

SVC (point­to-point calls
only)

NetSense

SVC

NetSense

H.264 High

Profile
H.264 High
Profile

48 kHz
sampling rate

48 kHz

sampling

PTZ disabled
after
calibration

SVC

NetSense

H.264 High
Profile

48 kHz
sampling rate

rate

Built-in
microphone

(Microphone

1-way
Microphone
Pod

1-way

Microphone

Pod

3-way
Microphone
Pod

Pod optional)

10/100/1000
Mbps

10/100/100
Mbps
(optional)

10/100/100

0 Mbps

(optional)

10/100 or
10/100/1000
Mbps

Optional Optional Optional

Optional Optional Optional —

Keyboard

— — — — —

and mouse
control
(Scopia® XT
Control)

Related Links

About the XT Series on page 9

16 Avaya Scopia

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XT Series Deployment Guide April 2015

Optional for
XT5000 720

Comments? [e-mail]

About the Built-In MCU

About the Built-In MCU

You can use your Avaya Scopia® XT Series to join a videoconference hosted on an external MCU,
like the Scopia® Elite MCU, or you can host a meeting on the built-in MCU if available.

An MCU, or Multipoint Control Unit, connects several endpoints to a single videoconference. It
manages the audio mixing and creates the video layouts, adjusting the output to suit each
endpoint's capabilities.

Figure 8: Hosting a videoconference on the XT Series

You can add a license to most XT Series models to activate the built-in MCU to host
videoconferences locally (see Activating the XT Series and its Optional Features on page 78):

• MCU4 can host videoconferences with up to four participants (one local, three remote).

• MCU9 can host videoconferences with up to nine participants (one local, eight remote).

Important:

The Scopia® XT Executive and Avaya Scopia® XT4300 can host up to four participants.

The embedded MCU can mix standard definition and HD endpoints in the same meeting, without
one impacting on the other. The built-in MCU also supports both wide-screen (16:9) and standard
formats (4:3), incorporating them seamlessly into the video layout.

While generating the video layout, the built-in MCU must shrink each participant's image to fit the
layout. So while the composite video layout remains in HD, each participant's image within the
layout can reach a maximum resolution of 448p.

When using the XT Series as an MCU only, not participating locally, we recommend blocking the
audio and video input from this XT Series during the meeting.

For the best experience when using the Avaya Scopia® XT Series MCU Edition, we recommend
activating the license known as High Bandwidth Option (12Mbps total for all participants) to avoid

April 2015 Avaya Scopia® XT Series Deployment Guide 17

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About the XT Series

sending video at the default lower 6Mbps total for all participants (see Activating the XT Series and

its Optional Features on page 78).

Related Links

About the XT Series on page 9

Technical Specifications

This section details the system specifications of the Avaya Scopia® XT Series. Refer to this data
when preparing system setup and afterwards as a means of verifying that the environment still
complies with these requirements.

For detailed safety information consult the Avaya Scopia® XT Series Safety Instructions leaflet
enclosed in the delivery package.

Table 2: Physical device specifications

XT7000 Series XT5000 Series XT4000 Series Scopia® XT

Executive

System power
requirements

Maximum power
consumption

Operating
temperature

Relative humidity 5% to 90% non-condensing

Storage
temperature

Physical
dimensions

Net Weight 1.5 kg (3.5 lb) 2.4 kg (5.3 lb) 10 kg (22.1 lb)

Camera physical
dimensions and net
weight

Camera ports 3 camera ports (6

100-240 VAC,

50/60 Hz, 2 A Max.

66W 60W (205 BTU/h)

Height: 4cm (1.6"), Width: 29cm (11.4"); Depth 16.5cm (6.5") Height: 49.5cm

Height: 15,2cm (6.0"), Width: 25cm (9.8"); Depth 13.5cm (5.3")

with Scopia® XT

Camera Switch)

100-240 VAC, 50/60 Hz, 1.8 A Max. 100-240 VAC,

50/60 Hz, 1 A Max.

0°C to 40°C (32°F to 104°F)

-40°C to 70°C (-40°F to 158°F), ambient

(19.5"), Width:

54.5cm (21.5");
Depth 25cm (9.9")

Includes a built-in

Weight: 1.6 kg (3.5 lb)

2 camera ports (5

with Scopia® XT

Camera Switch)

1 camera port 2 camera ports

camera (can
connect optional
HDMI camera)

Table continues…

18 Avaya Scopia

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XT Series Deployment Guide April 2015

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Microphone Pod
physical
dimensions and net
weight

Microphone Pod
capabilities

Technical Specifications

XT7000 Series XT5000 Series XT4000 Series Scopia® XT

Executive

Diameter: 13.4cm

(5.3"), Weight: 0.45

kg (1 lb)

Premium 3-way

Microphone Pod:

Diameter: 14cm

(5.5"), Weight: 0.3

kg (0.7 lb)

3-way Microphone

Pod:

Diameter: 12cm

(4.7"), Weight: 0.4

kg (0.9 lb)

1-way Microphone
Pod:

Includes a built-in

microphone (can

connect optional

Microphone Pod)

Optional 3-way
Microphone Pod:

XT Remote Control
Unit batteries

360º range

Up to 2 cascaded

pods

2 x AAA batteries. Displays low battery warning on the XT Series monitors: is half-

360º range

Up to 2 cascaded

pods

Frequency response: 50 – 22,000 Hz

charged; is low charge.

180º range

Optional 3-way
Microphone Pod

360º range

Table 3: Video, audio and control capabilities on page 19 lists the protocols and software

requirements.

Table 3: Video, audio and control capabilities

XT7000 Series and
XT5000 Series

Signaling protocols H.323, SIP, ISDN (requires Scopia® Gateway for ISDN). Each endpoint can use a

different protocol in the same meeting.

Video codecs H.265 (XT7000 Series only), H.264 High Profile SVC (point-to-point calls only), H.

264 High Profile, H.264 SVC, H.264, H.263++, H.263+, H.263

Dual video H.239 (H.323); BFCP (SIP)

HDMI input formats 1920 x 1080 at 25, 30, 50, 60fps (excluding XT4200, optional for XT5000 720)

Scopia® XT Executive XT4000 Series

1280 x 720 at 25, 30, 50, 60fps

720 x 576 at 50fps

720 x 480 at 60fps

640 x 480 at 60fps

Live video resolution 1920 x 1080 at 25, 30, 50, 60fps: HD1080p (excluding XT4200, optional for

XT5000 720)

1280 x 720 at 25, 30, 50, 60fps: HD 720p

1024 x 576 at 25, 30fps: w576p

768 x 448 at 25, 30fps: w448p

704 x 576 at 25, 30fps: 4CIF

704 x 480 at 25, 30fps: 4SIF

Table continues…

April 2015 Avaya Scopia® XT Series Deployment Guide 19

Comments? [e-mail]

About the XT Series

Presentation video
resolution (from DVI
port)

XT7000 Series and

Scopia® XT Executive XT4000 Series

XT5000 Series

576 x 336 at 25, 30fps

512 x 288 at 25, 30fps: wCIF

400 x 224 at 25, 30fps

352 x 288 at 25, 30fps: CIF

352 x 240 at 25, 30fps: SIF

For XT7000 Series, XT5000 Series, Scopia® XT Executive, and XT4300:

1920 x 1080 at 25, 30, 50, 60fps (optional for XT5000 720)

1600 x 900 at 60fps: HD+ (900p)

1440 x 900 at 60fps: WSXGA

1280 x 1024 at 60, 75fps: SXGA

1280 x 960 at 60, 85fps: UVGA

1280 x 800 at 60fps: WXGA (16:10)

1280 x 768 at 60fps: WXGA (15:9)

For all XT Series:

1280 x 720 at 60fps: HD 720p

1024 x 768 at 60fps: XGA

800 x 600 at 60fps: SVGA

640 x 480 at 60fps: VGA

HDMI output formats 1920 x 1080 at 25, 30, 50, 60fps (excluding XT4200, optional for XT5000 720)

1280 x 720 at 50, 60fps

Video bandwidth Up to 12Mbps for a multipoint call (optional)

Up to 4Mbps for 720p

Up to 10Mbps for 1080p in a SIP point-to-point call or
8128kbps for H.323 calls (720p for XT5000 720)

Camera resolution 1080p 60fps 1080p 30fps (built-in

camera)

1080p 60fps (720p60 for
XT4200)

Audio codecs G.711, G.722, G.722.1, G.722.1 Annex C, G.719, AAC-LC, AAC-LD (G.728, G.

729A optional)

Web browser support • Internet Explorer version 8 or later

• Google Chrome version 11 or later

• Mozilla Firefox version 3.6 or later

• Apple Safari version 5 or later

• Opera version 11 or later

Table 4: Network and security capabilities on page 21 lists the XT Series's network interface and

firewall traversal information.

20 Avaya Scopia

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XT Series Deployment Guide April 2015

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Table 4: Network and security capabilities

Checking the Product Shipment

XT7000 Series and
XT5000 Series

Network Interfaces 2 x 10/100/1000 Base-T full-duplex (RJ-45)

Supports 802.1q authentication, 802.1q VLAN tagging

Second network port
enabled by default
(optional for XT5000

720)

Firewall Traversal Auto NAT discovery HTTP and STUN

XT4000 Series Scopia® XT Executive

Second network port is
optional

H.460.18, H.460.19

Second network port enabled
by default

Related Links

About the XT Series on page 9

Checking the Product Shipment

Inspect the contents of the package for shipping damages. For a list of package contents see the
invoice shipped with your order.

Report any damage or missing items to your distributor or reseller. Keep the package and its
contents for inspection if required for loss or damage claim.

Related Links

About the XT Series on page 9

April 2015 Avaya Scopia® XT Series Deployment Guide 21

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Chapter 2: Initial Workflow for Deploying

the Avaya Scopia® XT Series

About this task

To safely set up and perform the required initial settings to start using the Avaya Scopia® XT Series,
follow the recommended workflow described below.

Procedure

1. Decide how to incorporate the XT Series into your deployment, as described in

Topology of the Avaya Scopia® XT Series Deployment on page 24.

For example, decide whether to enable license options such as a built-in MCU, where to
deploy the XT Series, and the ports to open.

2. Read the safety information booklet. Check the XT Series to verify that no shipping damage
occurred, as described in

3. Decide where to place your XT Series, depending on the room setup (see Planning the

Optimal Room Setup on page 42).

4. To quickly connect your XT Series, refer to the Quick Setup Guide for Avaya Scopia® XT
Series. For more detailed information, see
which includes:

• Connect the XT Series to the network.

• Connect monitors if it is used as an endpoint (the Scopia® XT Executive has a built-in
monitor).

• Connect microphones and loudspeakers if it is used as an endpoint (the Scopia® XT
Executive uses a built-in microphone and monitor speakers).

• Connect cameras if used as an endpoint (the Scopia® XT Executive uses a built-in
camera).

5. Choose if you want to remotely control your XT Series (Controlling the XT Series on
page 68). To use the XT Remote Control Unit, first connect a monitor (

Monitors to the XT Series on page 47). Otherwise, use the web interface to control the

system (see Accessing XT Series Web Interface on page 75).

Checking the Product Shipment on page 21.

Setting Up the XT Series Hardware on page 42,

Connecting

Planning the

6. Register your license to activate the XT Series (see Activating the XT Series and its Optional

Features on page 78).

Without a license key to activate the product, you can only use the system in preview mode
for 30 days.

22 Avaya Scopia

®

XT Series Deployment Guide April 2015

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7. Get started with the basic configuration to use the XT Series, as described in Initial

Configuration of the XT Series on page 78, including running the quick setup wizard, and

defining network settings.

8. (Recommended) You can prevent users from altering advanced settings by changing the
default administrator PIN code, and you can optionally set a user PIN code to protect basic
settings too (see

Setting PIN Codes for the XT Series on page 156).

To change the default login settings for the XT Series web interface, see

Securing Web

Access to the XT Series on page 157.

9. If your XT Series is an endpoint, not just a server, configure your camera and microphone
settings, as described in:

• Configuring Cameras on page 100

•

Configuring Microphones on page 104

10. If necessary for your deployment, configure your advanced network and call settings, as
described in Configuring Advanced Network Settings on page 116. This includes, for
example:

• Setting the IP address

• Configuring the system in a SIP deployment

• Configuring call settings

• Enabling NAT and Firewall Traversal

• Registering the system with the gatekeeper

• Configuring the system to use an LDAP directory

For more information about deployment setups, see

Planning the Topology of the Avaya

Scopia® XT Series Deployment on page 24 and the Avaya Scopia® Solution Guide.

11. (Optional) If necessary for your organization, you can secure videoconference sessions via
encrypted connections and TLS certificates (see

Securing your XT Series on page 156).

Important:

Using encryption is subject to local regulation. In some countries it is restricted or limited
for usage. For more information, consult your local reseller.

12. If your deployment includes Scopia® Management, you can set up remote monitoring and
management of the XT Series using SNMP messages to send alerts to a central SNMP
server (see Sending Status with SNMP on page 151)..

13. You can remotely backup and restore the XT Series configurations via Scopia
Management, as described in

Enabling System Logs and Remote Initialization on page 175,

®

or use the same configuration files to duplicate the same settings across multiple endpoints
in an organization.

14. To update your software, see

Updating the XT Series on page 153. Some upgrades require

an updated license.

April 2015 Avaya Scopia® XT Series Deployment Guide 23

Comments? [e-mail]

Chapter 3: Planning the Topology of the

Avaya Scopia® XT Series
Deployment

There are a number of ways that the Avaya Scopia® XT Series can be deployed in a network,
depending on whether you use it as a room system endpoint or a conference hosting system, and
the type of the endpoints connecting to the unit.

As you add more XT Series endpoints, you can manage them centrally with Avaya Scopia
Management. This would enable centralized updating, backing up and control.

Related Links

Topology for Avaya Scopia® XT Series as Endpoints on page 24
Planning the Topology of Avaya Scopia® XT Series with Scopia® XT Desktop on page 25
Planning NAT and Firewall Traversal with Avaya Scopia® XT Series on page 27
Supporting ISDN Connectivity on page 29
Implementing External API Control on page 30
Implementing Port Security for the Avaya Scopia® XT Series on page 31

Topology for Avaya Scopia® XT Series as Endpoints

A Avaya Scopia® XT Series without a built-in MCU is an endpoint and requires an external MCU
such as the Scopia® Elite MCU to host videoconferences (

Endpoints on page 25):

• The MCU performs media processing for endpoints in all locations, including Avaya Scopia
XT Series, Scopia® XT Executive and compatible third-party endpoints.

Figure 9: Avaya Scopia® XT Series as

®

®

• The MCU can handle multiple videoconferences simultaneously.

• Videoconferences are in high-quality, with maximum resolutions of 1080p and 720p, and
include network error resilience using H.264 Scalable Video Coding (SVC) and high profile H.
264 (for details about these features, see

Scopia® XT Executive integrates advanced videoconferencing into a high resolution 24-inch
multimedia LED monitor.

24 Avaya Scopia

®

XT Series Deployment Guide April 2015

Comments? [e-mail]

About the XT Series on page 9).

Planning the Topology of Avaya Scopia® XT Series with Scopia® XT Desktop

Figure 9: Avaya Scopia® XT Series as Endpoints

Related Links

Planning the Topology of the Avaya Scopia® XT Series Deployment on page 24

Planning the Topology of Avaya Scopia® XT Series with
Scopia® XT Desktop

Avaya Scopia® XT Series SMB Edition enables you to locally host videoconferences using its built­in MCU, and extends your videoconferences to participants joining from a computer (with Scopia
Desktop Client) or a mobile device (using Scopia® Mobile).

For example, when you start a videoconference with the XT Series hosting the call, you can add
other participants by asking them to connect via a web link to the Scopia® XT Desktop server, which
would automatically install and launch Scopia® Desktop Client on their computers, or Scopia
Mobile on their mobile devices.

The main features of the Avaya Scopia® XT Series SMB Edition include:

• Remote users can easily connect to a meeting hosted by the built-in MCU on the XT Series, by
connecting via the Scopia® XT Desktop server.

The deployment has very few components. You do not need additional hardware like an
external MCU, Avaya Scopia® PathFinder for firewall traversal, or Avaya Scopia® ECS
Gatekeeper for routing calls.

• The included Scopia® XT Desktop provides built-in NAT and firewall traversal functionality,
enabling secure remote connections from Scopia® Mobile and Scopia® Desktop Clients.

You can enable this functionality via the XT Series license.

®

®

April 2015 Avaya Scopia® XT Series Deployment Guide 25

Comments? [e-mail]

Planning the Topology of the Avaya Scopia® XT Series Deployment

The Avaya Scopia® XT Series SMB Edition includes the following options:

• Full SMB4 - Basic MCU level with up to four participants: one local and three remote endpoints
or PC clients.

• Full SMB9 - Advanced MCU level, with one local participant and up to eight remote endpoints
or PC clients.

There is no local endpoint if you deploy the XT Series as a server.

Important:

The Scopia® XT Executive and Avaya Scopia® XT4300 can host up to four participants.

Figure 10: Avaya Scopia® XT Series SMB Edition Deployment on page 26 shows a typical

topology for the Avaya Scopia® XT Series SMB Edition solution. For more information, see the
Solution Guide for Scopia® Solution.

Figure 10: Avaya Scopia® XT Series SMB Edition Deployment

As you add more XT Series endpoints, you can also manage them centrally with Scopia
Management. This would enable centralized updating, backing up and control.

Related Links

Planning the Topology of the Avaya Scopia® XT Series Deployment on page 24

26 Avaya Scopia

®

XT Series Deployment Guide April 2015

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®

Planning NAT and Firewall Traversal with Avaya Scopia® XT Series

Planning NAT and Firewall Traversal with Avaya Scopia
XT Series

The Avaya Scopia® XT Series fully supports NAT and firewall traversal, enabling you to place the
unit behind a NAT router or firewall and connect with other endpoints seamlessly. This section
describes the available methods to incorporate NAT and firewall traversal with XT Series:

• Using a Avaya HTTP server or a STUN public server for NAT and firewall traversal

When the XT Series hosts a videoconference with endpoints outside the enterprise (

Using an HTTP/STUN Server for NAT and Firewall Traversal on page 27), it first queries an

HTTP or STUN server to discover its public IP address, then sends it to any external endpoints
wishing to join the conference. The external endpoints then answer the call using the IP
address provided. Configure the XT Series for HTTP or STUN autodiscovery. A STUN server
enables you to directly dial an endpoint behind a NAT or firewall by giving that computer’s
public internet address.

Figure 11:

®

Figure 11: Using an HTTP/STUN Server for NAT and Firewall Traversal

This approach works well in simple NAT and firewall traversal deployments, typically used by
home offices and Small Medium Businesses (SMBs).

• Using PathFinder server or other H.460 server for NAT/firewall traversal

Endpoints in the private network can communicate with public endpoints via an H.460 NAT/
firewall traversal server, like the PathFinder (see

Traversal Server on page 28). Endpoints in the public network can join a conference hosted

April 2015 Avaya Scopia® XT Series Deployment Guide 27

Comments? [e-mail]

Figure 12: Using a separate NAT and Firewall

Planning the Topology of the Avaya Scopia® XT Series Deployment

in the private network via the traversal server if there is an open connection through the
firewall.

A dedicated PathFinder server offers external endpoints a static address when joining
conferences hosted in your organization. You can dial [e-mail] to
access from outside the firewall, or you can dial 1234 directly if you deployed the Scopia
PathFinder client.

Configure the PathFinder server as the XT Series's gatekeeper and enable H.460.

®

• Using the XT Series for NAT and firewall traversal

In cases where your organization has no sophisticated firewall protection, the XT Series can
straddle the two network zones using the both network ports provided on the XT Codec Unit
(see

Figure 13: Using XT Series for NAT and Firewall Traversal on page 29).

Activate the second network port with the correct license, then connect one port to the
public network and the other to your private network. All communication passes through the XT
Series which acts as the virtual conference room for all the endpoints.

28 Avaya Scopia

Figure 12: Using a separate NAT and Firewall Traversal Server

®

XT Series Deployment Guide April 2015

Comments? [e-mail]

Supporting ISDN Connectivity

Figure 13: Using XT Series for NAT and Firewall Traversal

A gatekeeper allows the XT Series to dial aliases instead of IP addresses for endpoints in the
private network, while for public endpoints, you must dial IP addresses. Without a gatekeeper,
all endpoints must be referenced using IP addresses.

Related Links

Planning the Topology of the Avaya Scopia® XT Series Deployment on page 24

Supporting ISDN Connectivity

About this task

The Avaya Scopia® XT Series supports ISDN connectivity, allowing calls from endpoints to be
routed to the relevant videoconference via the Scopia® Gateway for ISDN.

For deployments without a gatekeeper, you can dial ISDN endpoints by simply dialing the ISDN
number. To do so, you must first configure the endpoint with your Scopia® Gateway for ISDN, as
described below. The system then automatically and transparently takes care of setting the bit rate
and call routing through the Scopia® Gateway.

A single gateway can serve multiple endpoints. For example, if your organization needs to enable 5
Avaya Scopia® XT Series endpoints with ISDN connectivity (at a speed of 256bps), you can use
one the Scopia® Gateway for ISDN, which supports 5 concurrent calls of 256bps each.

April 2015 Avaya Scopia® XT Series Deployment Guide 29

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Planning the Topology of the Avaya Scopia® XT Series Deployment

With the gateway approach less communication lines are needed. As all gateways do not connect at
the same time and not all calls are ISDN, many more endpoints can share the same ISDN
connection and gateway.

Before you begin

Enable Peer-to-Peer mode in the Scopia® Gateway for ISDN. For more information, see the
Scopia® Gateway documentation.

Procedure

1. Access the XT Series web interface, as described in

Accessing XT Series Web Interface on

page 75.

2. Select Administrator Settings > Protocols > ISDN.

3. Configure the IDSN settings as described below:

Figure 14: Enabling ISDN connectivity

Table 5: Supporting ISDN Connectivity

Field Description

Enable Select Yes to allow this Avaya Scopia® XT Series to quickly dial

ISDN endpoints via the Scopia® Gateway for ISDN.

Gateway IP Address Enter the IP address of the Scopia® Gateway for ISDN used by

your organization.

4. Select Save.

Related Links

Planning the Topology of the Avaya Scopia® XT Series Deployment on page 24

Implementing External API Control

You can control the XT Codec Unit using the Avaya Scopia® XT Series API (requires integration
with AMX, Creston, or Extron control devices). Contact Avaya customer support to receive the
Reference Guide for Avaya Scopia® XT Series API, which includes the list of commands over the
Ethernet interface.

Related Links

Planning the Topology of the Avaya Scopia® XT Series Deployment on page 24

30 Avaya Scopia

®

XT Series Deployment Guide April 2015

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