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Network Management Console
User Manual
143 pgs2.93 Mb0

Avaya Network Management Console User Manual

Avaya Network
Management
Console
User Guide
May 2004
Avaya Network Management Console User Guide
© 2004 Avaya Inc. All rights reserved.
®
Avaya™, P330™, P580/P882™, S8100™, S8300™, S8700™, DEFINITY trademarks of Avaya Inc.
© 2004 Avaya Inc. All rights reserved. All trademarks identified by the ® or ™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners.
Release 2.002
, and SMON™ are
Table of Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
The Purpose of This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Who Should Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Organization of This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Chapter 1 — Network Management in Standalone Mode . . . . . . . . . 1
Network Management In Standalone Mode Overview . . . . . . . . . . .2
Network Management in Standalone Mode Terms . . . . . . . . . . . . . .3
What is Avaya Network Management Server . . . . . . . . . . . . . . . . . .4
What is Avaya Network Management Console . . . . . . . . . . . . . . . . .4
What is a Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
What is Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
What is Event Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
What is Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Chapter 2 — Avaya Network Management Server. . . . . . . . . . . . . . 10
Introduction to Avaya Network Management Server . . . . . . . . . . .10
Starting Avaya Network Management Server . . . . . . . . . . . . . . . . .10
Stopping Avaya Network Management Server . . . . . . . . . . . . . . . .12
Chapter 3 — Avaya Network Management Console Introduction . 13
Starting Avaya Network Management Console . . . . . . . . . . . . . . . .13
Avaya Network Management Console User Interface . . . . . . . . . . .14
Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Network Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Network Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Dialog Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Using Tooltips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Requesting Write Permission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Avaya Network Management Console Options . . . . . . . . . . . . . . . .20
SNMP Access Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Default SNMP Access Parameters . . . . . . . . . . . . . . . . . . . .21
Setting SNMP Access Parameters for IP Ranges . . . . . . . . .23
Setting Specific IP Parameters . . . . . . . . . . . . . . . . . . . . . . .25
Setting Connectivity Polling Parameters . . . . . . . . . . . . . . . . . .26
Selecting a Default Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Setting Read/Write Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . .28
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Table of Contents
Using Avaya Network Management Console Tables . . . . . . . . . . . .29
Using Avaya Network Management Console Help . . . . . . . . . . . . .29
Opening the Help to the Contents Page . . . . . . . . . . . . . . . . . .29
Opening the Help to a Topic of Interest . . . . . . . . . . . . . . . . . . .29
Closing Avaya Network Management Console . . . . . . . . . . . . . . . .30
Chapter 4 — Avaya Network Management Console Network Tree 31
Introduction to the Network Tree . . . . . . . . . . . . . . . . . . . . . . . . . .31
Using the Network Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
The Subnet View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
The Device Type View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
The System View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Custom Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Creating Custom Views . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Modifying Custom Views . . . . . . . . . . . . . . . . . . . . . . . . . .36
Deleting Custom Views . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Adding Branches in Custom Views . . . . . . . . . . . . . . . . . .37
Modifying Branches in Custom Views . . . . . . . . . . . . . . . .38
Deleting Branches in Custom Views . . . . . . . . . . . . . . . . . .38
Printing the Network Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Searching the Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Chapter 5 — Avaya Network Management Console Network Table41
Using the Network Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Network Table Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Network Table Colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Managing Objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Manually Adding Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Modifying Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Device Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Deleting Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Chapter 6 — Avaya Network Management Console
Application Launcher. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Launching Device Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Web Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
PING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Avaya Site Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Avaya MultiSite Administration . . . . . . . . . . . . . . . . . . . . . . . .53
Avaya Fault and Performance Manager . . . . . . . . . . . . . . . . . .53
Avaya VAL Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Avaya Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Launching Network-wide Applications . . . . . . . . . . . . . . . . . . . . . .55
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Chapter 7 — Network Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Introduction to Network Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Managing Network Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Creating a Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Opening a Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Saving a Network Map to a Different Name . . . . . . . . . . . . . . .58
Printing a Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Importing Devices into the Network Map . . . . . . . . . . . . . . . . . . . .59
Exporting the Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
CSV File Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Chapter 8 — Introduction to the Discovery Window . . . . . . . . . . . . 62
Opening the Discovery Window . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
The Discovery User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Discovery Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Subnets Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Discovery Dialog Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Discovery Log Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Discovery Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Closing the Discovery Window . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Chapter 9 — Discovering Your Network . . . . . . . . . . . . . . . . . . . . . . 67
Setting Discovery Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Configuring Discovery Method and Range . . . . . . . . . . . . . . . .68
Configuring Discovery’s Naming Method . . . . . . . . . . . . . . . . .70
Selecting Device Types to Discover . . . . . . . . . . . . . . . . . . . . . .73
Using the Discovery Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Discovering Subnets and Nodes . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Discovering All Subnets and Nodes . . . . . . . . . . . . . . . . . . . . . .76
Discovering Nodes on Specific Subnets . . . . . . . . . . . . . . . . . . .77
Manually Adding Subnets . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Modifying Subnets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Subnet Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Deleting Subnets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Using the Discovery Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Configuring Router Access Parameters . . . . . . . . . . . . . . . . . . .83
Saving the Discovery Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Deleting Log Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Clearing the Discovery Log . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Manually Discovering System View . . . . . . . . . . . . . . . . . . . . . . . . .85
Using the System View Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Chapter 10 — Introduction to the Event Manager . . . . . . . . . . . . . . 86
Event Manager Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Viewing the Event Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
The Event Manager User Interface . . . . . . . . . . . . . . . . . . . . . . . . . .87
The Event Log Browser User Interface . . . . . . . . . . . . . . . . . . .87
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Event Log Browser Toolbar . . . . . . . . . . . . . . . . . . . . . . . .88
The Trap Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Status Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
The Event Configuration User Interface . . . . . . . . . . . . . . . . . .90
Event Configuration Toolbar . . . . . . . . . . . . . . . . . . . . . . .91
The Event Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Assign Action Form Area . . . . . . . . . . . . . . . . . . . . . . . . . .92
Event Configuration Form Area . . . . . . . . . . . . . . . . . . . . .93
The Action List User Interface . . . . . . . . . . . . . . . . . . . . . . . . . .94
Action List Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
The Action Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Action Form Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Closing the Event Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Chapter 11 — Managing Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Managing Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Trap Log Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Filtering Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Filtering By Severity Level . . . . . . . . . . . . . . . . . . . . . . . . .99
Filtering By IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Filtering By Device Type . . . . . . . . . . . . . . . . . . . . . . . . . .101
Filtering By Acknowledged . . . . . . . . . . . . . . . . . . . . . . .101
Viewing All Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Acknowledging Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Deleting Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Editing Severity Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Saving the Trap Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Defining Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Actions Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Adding Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Modifying Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Action Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Action Scripts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Action Audio Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Deleting Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Applying Changes to the Action List . . . . . . . . . . . . . . . . . . . .110
Action Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Configuring Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Assigning Actions to Events . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Configuring Event Forwarding . . . . . . . . . . . . . . . . . . . . . . . .114
Event Forwarding Sources . . . . . . . . . . . . . . . . . . . . . . . .116
Configuring Forwarding Recipients . . . . . . . . . . . . . . . . .116
Chapter 12 — Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Introduction to Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Remote Access and Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Starting a Remote Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
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Appendix A — Network Management Menus . . . . . . . . . . . . . . . . 119
Avaya Network Management Console Menus . . . . . . . . . . . . . . . .119
Avaya Network Management Console File Menu . . . . . . . . . .119
Avaya Network Management Console Edit Menu . . . . . . . . .120
Avaya Network Management Console View Menu . . . . . . . .121
Avaya Network Management Console Actions Menu . . . . . .121
Avaya Network Management Console Tools Menu . . . . . . . .122
Avaya Network Management Console Help Menu . . . . . . . . .123
Discovery Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Discovery File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Discovery Edit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Discovery View Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Discovery Actions Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Discovery Help Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Event Log Browser Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Event Log Browser File Menu . . . . . . . . . . . . . . . . . . . . . . . . .125
Event Log Browser Edit Menu . . . . . . . . . . . . . . . . . . . . . . . .125
Event Log Browser View Menu . . . . . . . . . . . . . . . . . . . . . . . .126
Event Log Browser Help Menu . . . . . . . . . . . . . . . . . . . . . . . .126
Event Configuration Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Event Configuration File Menu . . . . . . . . . . . . . . . . . . . . . . . .127
Event Configuration Edit Menu . . . . . . . . . . . . . . . . . . . . . . .127
Event Configuration Tools Menu . . . . . . . . . . . . . . . . . . . . . .127
Event Configuration Help Menu . . . . . . . . . . . . . . . . . . . . . . .128
Action List Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Action List File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Action List Edit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Action List Tools Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Action List Help Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
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Preface
Welcome to Avaya Network Management Console in Standalone Mode. This chapter provides an introduction to the structure and assumptions of this manual. It includes the following sections:
• The Purpose of This Manual
manual.
• Who Should Use This Manual
manual.
The Purpose of This Manual
This manual contains information needed to use Avaya Network Management Console in Standalone Mode efficiently and effectively.
Who Should Use This Manual
This manual is intended for network managers familiar with network management and its fundamental concepts.
Organization of This Manual
- A description of the goals of this
- The intended audience of this
This manual is structured to reflect the following conceptual divisions:
• Preface - A description of the manual’s purpose, intended
audience, and organization.
• Network Management in Standalone Mode
of Avaya Network Management Console in Standalone Mode, including a discussion of basic network management concepts.
• Avaya Network Management Server
Avaya Network Management Server including instructions on starting Avaya Network Management Server from your computer.
Avaya Network Management Console User Guide viii
- An overview
- An overview of
Preface
• Avaya Network Management Console Introduction - An
introduction to Avaya Network Management Console, including instructions on starting Avaya Network Management Console, a detailed description of Avaya Network Management Console’s user interface, and instructions on how to use Avaya Network Management Console’s on-line help.
• Avaya Network Management Console Network Tree
description of the Avaya Network Management Console network tree including its default views - the Subnet View and Device Type View - and the System View for networks containing VoIP devices. It also includes instructions on how to create custom views and search the tree.
• Avaya Network Management Console Network Table
description of the Avaya Network Management Console network table and instructions on how to add, delete, and modify objects in the table.
• Avaya Network Management Console
Application Launcher
- Instructions on how to launch device­specific and network-wide applications from Avaya Network Management Console.
• Network Maps
- An explanation of Network Maps, instructions on how to create, open, save, and print Network Maps, and instructions on importing devices into Network Maps and exporting devices from Network Maps.
• Introduction to the Discovery Window
- Instructions on how to open and close the Discovery window and a description of the Discovery window.
- A
- A
• Discovering Your Network
- Instructions on how to use
Network Management in Standalone Mode to discover the subnets, nodes and VoIP devices on your network. It also includes an explanation of the Discovery Log and how to configure a router’s access parameters including SNMP V1 or SNMP V3 protocol.
• Introduction to the Event Manager
- Instructions on how to open and close the Event Manager and a description of the Event Manager.
• Managing Events
- Instructions on how to use the Event Manager to view, filter, and delete events from the Event Log Browser, define event actions, and assign actions to events.
• Remote Access
- Instructions on running Avaya Network
Management Console remotely, including security issues.
Avaya Network Management Console User Guide ix
1
Network Management in Standalone Mode
This chapter provides an overview of Network Management in Standalone Mode and provides a general description of network management using Network Management in Standalone Mode. This chapter includes the following sections:
• Network Management In Standalone Mode Overview
general description of Network Management in Standalone Mode.
• Network Management in Standalone Mode Terms
Definitions of terms used in this documentation.
• What is Avaya Network Management Server
of the Avaya Network Management Server and its functions.
• What is Avaya Network Management Console
description of Avaya Network Management Console and its functions.
• What is a Network Map
their functions.
• What is Discovery
Discovery feature.
• What is Event Handling
view them using the Event Manager.
• What is Remote Access
capability of Network Management in Standalone Mode.
- A description of Network Management’s
- A description of Network Maps and
- A description of events and how to
- An description of the remote access
- A description
-
- A
- A
More detailed information about each of the topics can be found in subsequent chapters.
Avaya Network Management Console User Guide 1
Network Management in Standalone Mode
Network Management In Standalone Mode Overview
Network Management in Standalone Mode includes Avaya Network Management Server, and Avaya Network Management Console, an application that allows you to view the devices in your network. Avaya Network Management Console also provides a platform from which you can launch applications to manage network devices and monitor the traffic on your network. In addition, Network Management in Standalone Mode provides a Discovery service which can search your network for devices and an Event Log which reports network events.
Network Management in Standalone Mode uses a client/server architecture allowing multiple users to access the Avaya Network Management Server simultaneously. Web based technology provides a method for accessing and managing your network from any computer with Internet access.
The figure below illustrates the flow of information between the different components that comprise Network Management in Standalone Mode and Network Management applications.
Figure 1-1. Network Management Overview
Applications
Network File
Internet
P330
G700
Avaya Network
Managment
Console
Remote Access
P882
Network Devices
Device Managers
Network-wide
Applications
User Input User Input
Avaya Network
Management
Server
Avaya Network
Managment
Console
Local Access
Device Managers
Daemons
Network-wide
Avaya Network Management Console User Guide 2
Chapter 1
When Avaya Network Management Server is launched, it runs a number of daemons which poll the network devices listed in the default Network Map to determine their status and updates their colors in the Avaya Network Management Console View Area. Users can manage devices or launch network-wide applications via Avaya Network Management Console. Avaya Network Management Console communicates these requests to Avaya Network Management Server which launches the correct applications. When run remotely, these applications are uploaded from Avaya Network Management Server to the remote station.
Network Management in Standalone Mode Terms
The following table provides a list of terms used in Network Management in Standalone Mode documentation with their descriptions.
Table 1-1. Network Management Terms
Term Description
Best Name The best name for a device known to Network
Management. For information on defining the method used by Network Management to arrive at the Best Name, refer to “Configuring
Discovery’s Naming Method” on page 70.
Branch An intermediate level in the Network Tree.
Branches include device types, subnets, and user defined branches in custom views of the network.
Network File A file where information about the devices in
the Network Map is stored.
Network Map
Node A network device. Nodes include (but are not
Object A branch or node in the network.
The set of devices that are known to Avaya Network Management Server.
limited to) switches, hubs, routers, network printers, and computers.
Poll A request by an application for information
3 Avaya Network Management Console User Guide
from a device.
Network Management in Standalone Mode
What is Avaya Network Management Server
Avaya Network Management Server communicates with the devices in the network via Simple Network Management Protocol (SNMP) V1 or V3. It receives user input via Avaya Network Management Console and updates Avaya Network Management Console with information from the network devices. Avaya Network Management Server runs in the background as a Windows 2000/XP service. The server provides a central address for event reporting. It passes traps to Avaya Network Management Console for display in the Event Log Browser. For more information about event handling and traps, refer to “What is Event
Handling” on page 6.
In addition, Avaya Network Management Server allows you to operate Avaya Network Management Console from a remote location. This feature provides a method for managing your network from any computer connected to the Internet. By pointing your web browser to Avaya Network Management Server’s IP address, you can access Avaya Network Management Console and manage your network. For more information on running Avaya Network Management Console from a remote location, refer to “What is Remote Access” on page 9
.
What is Avaya Network Management Console
Avaya Network Management Console is the user interface to Avaya Network Management Server. It receives information from Avaya Network Management Server and sends the server information input by the user. Avaya Network Management Console displays the devices in the current Network Map using a hierarchical tree. The tree can be organized by subnet or device type, or logically by systems. Additionally, you can create custom views of the network.
Avaya Network Management Console User Guide 4
Chapter 1
Figure 1-2. Avaya Network Management Console
When a device in the Network Tree is selected, information about the selected device appears in the Network Table. You can then modify the device’s parameters. Avaya Network Management Console also provides the ability to launch applications that communicate directly with the device. These applications allow you to manage the device via its Command Line Interface (CLI) or Device Manager, and monitor the traffic on the device. For example, if you select an Avaya P330 Device in the Network Table, you can launch Telnet to configure the device via its CLI or launch Avaya P330 Device Manager to configure and monitor the device via its management application and monitor the device using Avaya P330 SMON Manager.
In addition, Avaya Network Management Console allows you to launch network-wide applications such as, Avaya Software Update Manager for updating embedded software, Avaya VLAN Manager for managing VLANs across the entire network, and Avaya SMON Manager for monitoring network traffic.
What is a Network Map
A Network Map consists of all of the devices known to Avaya Network Management Server. The list of devices is stored in the Network File, along with basic information about each device. When Avaya Network Management Console opens, Avaya Network Management Server extracts information about the devices in the Network Map from the Network File. These devices are displayed in the Network Tree.
5 Avaya Network Management Console User Guide
Network Management in Standalone Mode
Devices can be added to the current Network Map using Discovery or the Add Device dialog box. Devices in the Network Map can also be modified. All changes to the Network Map are stored in the Network File.
You can maintain multiple Network Maps by saving individual maps with unique names. The Network Map whose devices are visible in Avaya Network Management Console is the current Network Map.
You can also create a text file that contains the necessary information about each device you want to add to the current Network Map and import the devices listed in the file into the Network Map. For more information on importing devices into the Network Map, refer to
“Importing Devices into the Network Map” on page 59
Avaya Network Management Server can also export the information in the current Network Map to a CSV file. For more information on exporting the device information from the current Network Map, refer to “Exporting the Network Map” on page 60
.
.
What is Discovery
Network Management in Standalone Mode can ‘discover’ the subnets and nodes on your network. The Discovery tool uses SNMP MIB-II on network nodes to search your network. In addition, you can instruct Discovery to use ICMP Echo (ping) to search the network. You can instruct Discovery to search your entire network for subnets and nodes, limit the search to selected subnets, or update information about the objects in the Network View.
The Discovery window shows a list of the subnets discovered with the number of nodes found in each subnet. You can apply the results of a Discovery to the current Network Map.
What is Event Handling
Events are unexpected or extraordinary occurrences in your network. Examples of events include the loss of a port’s connection, the insertion or removal of a module from a device, and the failure of a fan or power supply. Network Management provides a method of reporting network events.
* Note: For the purposes of this document, the terms ‘event’ and
Avaya Network Management Console User Guide 6
‘trap’ are used interchangeably.
Chapter 1
Network Management communicates with device agents using SNMP. Device agents can send traps to Avaya Network Management Server reporting on the status of their ports, modules, etc. The server then passes traps to the relevant managers of the device involved and updates the Event Manager.
To receive traps using Network Management in Standalone Mode, network devices must be configured to send traps to the Avaya Network Management Server. For information on configuring Avaya LAN and backbone devices to send traps to Avaya Network Management Server, refer to the User Guide or Device Manager User Guide for the devices in your network. The Event Manager maintains a log of all traps received from the devices in the network. These traps can be viewed in the Event Log Browser.
Figure 1-3. Event Handling Flow
Network Devices
SNMP
Device
Managers
Avaya
Network
Management
Server
Avaya Network
Management Console
Avaya Network Management Console
Event Log Browser
Network
Appli-
cations
Traps are categorized by their severity. Some traps report events that are not problems. An example of this type of trap is the insertion of a module into a device. These traps have a severity level of Info. Other traps require more attention, such as the loss of a regular port’s connection. Traps of this type have a severity level of Warni ng . Finally, there are traps, such as the failure of a backbone link, which require immediate attention. These traps have a severity level of Minor, Major, or Critical.
7 Avaya Network Management Console User Guide
Network Management in Standalone Mode
Figure 1-4. Event Log Browser
The Event Manager displays all of the traps sent by Avaya Network Management Server. In the Event Manager you can:
• Sort the Event Log Browser by any of its fields.
• Filter the traps displayed and change the severity of selected traps.
• Acknowledge traps to help you remember which traps you have already seen.
• Define the format of the description field.
• Delete traps, signifying that the problem causing the trap was resolved.
In addition, the Event Manager allows you to define event actions. Event actions can include notification via a pop-up, audible, or e-mail message or the running of a script. Actions can be assigned to any network events. You can also limit the action to events from specified sources. This feature enables you to receive immediate notification of important network events.
The Event Manager can also act as a trap surrogate, forwarding all, or selected, traps to other devices.
Avaya Network Management Console User Guide 8
Chapter 1
What is Remote Access
Avaya Network Management Console can be accessed remotely using a web browser. This allows you to manage your network from a computer where Network Management is not installed. When you point your browser to the Avaya Network Management Server’s IP address, a Java applet prepares your browser to communicate with Avaya Network Management Server. A welcome screen appears, followed by a password screen. Once you enter a valid user name and password, Avaya Network Management Console opens in a special browser window.
9 Avaya Network Management Console User Guide
2
Avaya Network Management Server
This chapter provides a detailed description of Avaya Network Management Server. It includes the following sections:
• Introduction to Avaya Network Management Server introduction to Avaya Network Management Server.
• Starting Avaya Network Management Server instructions on how to start Avaya Network Management Server.
• Stopping Avaya Network Management Server instructions on how to shut down Avaya Network Management Server.
- Detailed
- Detailed
- An
Introduction to Avaya Network Management Server
Avaya Network Management Server communicates with network devices. It passes information to Avaya Network Management Console and handles requests to launch applications. In addition, Avaya Network Management Server enables remote sessions of Avaya Network Management Console. Ensure that Avaya Network Management Server is running on the host computer before starting Avaya Network Management Console locally, and that it is running on the remote server before starting a remote session of Avaya Network Management Console.
Avaya Network Management Server can import devices from CSV (Comma Separated Value) files into the Network Map. Avaya Network Management Server can also export the Network Map to a CSV file, for use with other applications, such as a Microsoft Excel.
Starting Avaya Network Management Server
Avaya Network Management Server is a Windows Service. When Windows starts on the server station, Avaya Network Management Server starts automatically. Using Windows’ Service Manager, you can configure Avaya Network Management Server so that it does not start automatically.
Avaya Network Management Console User Guide 10
Chapter 2
If Avaya Network Management Server is shut down, you will need to start it manually. To manually start or stop Avaya Network Management Server, you must be logged in to Windows with Administrator privileges. When you log off the computer, Avaya Network Management Server continues running.
To start Avaya Network Management Server:
Select
Network Management Server
Start > Programs > Avaya > Network Manager > Start Avaya
.
Or
From a command prompt type
cvserver start
.
Or
1. Open Windows’ Control Panel.
2. Double-click
3. Select
4. Click
Avaya Network Management Server
.
Start
Services
.
from the list of services.
If Avaya Network Management Server starts successfully, a window opens with the message
“Avaya Network Management Server
successfully started.”
If Avaya Network Management Server is already running on the system, a window opens with the message
“The Avaya Network
Management Server is already running.”
If Avaya Network Management Server cannot start, a window opens with the message
failed to start. Reason: X”
Network Management Server failed to start.
To view the status of Avaya Network Management Server:
Select
Network Management Server
Or
From a command prompt type opens with the current status of Avaya Network Management Server (running or not running).
11 Avaya Network Management Console User Guide
“The Avaya Network Management Server
, where X is the reason Avaya
Start > Programs > Avaya > Network Manager > Avaya
.
Status
cvserver status
. A window
Avaya Network Management Server
Stopping Avaya Network Management Server
To stop Avaya Network Management Server:
1. Select
Start > Programs > Avaya > Network Manager > Stop Avaya
Network Management Server
Or
From a command prompt type dialog box opens.
2. Click
Yes
.
Or
1. Open Windows’ Control Panel.
2. Double-click
3. Select
4. Click
Avaya Network Management Server
. Avaya Network Management Server shuts down. If
Stop
Services
.
Avaya Network Management Console is open, a window opens with the message that Avaya Network Management Console is closing.
.
cvserver stop
. A confirmation
from the list of services.
Avaya Network Management Console User Guide 12
3
Avaya Network Management Console Introduction
This chapter provides an introduction to Avaya Network Management Console. It includes the following sections:
• Starting Avaya Network Management Console Instructions on how to start Avaya Network Management Console.
• Avaya Network Management Console User Interface introduction to Avaya Network Management Console’s user interface, including instructions on how to use the toolbar buttons.
• Requesting Write Permission and release Read/Write permissions for a specific Avaya Network Management Console session.
• Avaya Network Management Console Options on how to set Avaya Network Management Console’s options.
• Using Avaya Network Management Console Tables explanation of symbols used in Avaya Network Management Console tables.
• Using Avaya Network Management Console Help explanation of the options for accessing on-line help in Avaya Network Management Console.
• Closing Avaya Network Management Console on how to close Avaya Network Management Console.
- Instructions on how to request
-
- Instructions
- An
- An
- Instructions
- An
Starting Avaya Network Management Console
Avaya Network Management Console can be run locally or via a remote web server. For information on running Avaya Network Management Console via a remote web server, refer to “Starting a Remote Session” on
page 118.
The Avaya Network Management Console can configure Network Management’s Login Mode for use with SNMPv3. This enables user authentication to limit access to network management. The user authentication can also be used as a mechanism for supplying user credentials for the SNMPv3 messaging engine.
Avaya Network Management Console User Guide 13
Avaya Network Management Console Introduction
To start a local session of Avaya Network Management Console from Windows:
Double-click the Avaya Network Management Console icon on the Windows desktop.
Or
Select
Network Management Console
Or
Type
Or
Press CTRL + ALT + c. One of the following occurs:
— If Login Mode is enabled, the Enter User Name and Passwords
— If Login Mode is disabled, Avaya Network Management
For more information about Login Mode, refer to the Avaya Network Manager User Administration User’s Guide.
Start > Programs > Avaya > Network Manager > Avaya
.
cvconsole
dialog box opens. Enter your user name and passwords and click
OK
Console opens.
at a command prompt.
. Avaya Network Management Console opens.
Avaya Network Management Console User Interface
The user interface consists of the following elements:
• Menu Bar - Menus for accessing Avaya Network Management Console management functions. For more information on menus, refer to Appendix A,
• Toolbar Management Console management functions.
• Network Tree representation of the Network Map.
• View Tabs network.
• Network Table nodes in the Network Tree are displayed.
Avaya Network Management Console User Guide 14
Network Management Menus.
- Toolbar buttons for accessing Avaya Network
- A resizeable window containing a hierarchical
- Tabs for switching between the various views of the
- A table where details about the branches and
Chapter 3
• Dialog Area - A resizeable window where all dialog boxes open.
• Status Bar
- Displays information about the current
Avaya Network Management Console session.
The figure below shows the user interface, with its various parts labeled.
Figure 3-1. Avaya Network Management Console Interface
To resize the three main areas of the user interface, the Network Tree, the Network Table, and the Dialog Area, use the splitter bars and their arrows.
15 Avaya Network Management Console User Guide
Tool bar
Avaya Network Management Console Introduction
The Toolbar provides shortcuts to the main Avaya Network Management Console functions.
The table below describes the buttons on the Toolbar and gives the equivalent menu options.
Table 3-1. Avaya Network Management Console Toolbar
Button Description Menu Item
Opens the Modify dialog box for the selected object.
Deletes the selected object from the Network Map.
Cuts the selected object from a custom view to the clipboard.
Pastes the object from the clipboard into a custom view.
Opens the Find dialog box.
Opens the Event Manager.
Launches the device manager for the selected device.
Opens the Discovery window.
Launches a Telnet session to the selected device.
Edit > Modify
Edit > Delete
Edit > Cut
Edit > Paste
Edit > Find
Actions > Event Manager
Tools > Device Manager
Actions> IP Discovery
Tools > Telnet
When you place the cursor on a toolbar button for one second, a label appears with the name of the button.
Avaya Network Management Console User Guide 16
Launches a web session to the selected device.
Opens context-sensitive help.
Tools > Web
Help > Help On
Chapter 3
Network Tree
The Network Tree shows either a hierarchical representation of the subnets in the Network Map or a representation of the Network Map grouped by device type or logically organized by systems. You can also create customized views of the Network Map. For more information about the Network Tree, refer to Chapter 4,
Management Console Network Tree.
Network Table
The Network Table provides details of the subnets, device types, or devices under the selected branch of the tree. For more information about the Network Table, refer to Chapter 5,
Management Console Network Table.
Dialog Area
Avaya Network
Avaya Network
Status Bar
The area under the Network Table is where all dialog boxes open. This area can be resized by dragging the horizontal splitter bar with the mouse. When a dialog box opens, it replaces the current dialog box open in the Dialog Area.
The Status Bar provides information about the Avaya Network Management Console session. It includes the following information:
• Name of the open map.
• Read/Write mode of Avaya Network Management Console.
• IP address/Name of the Avaya Network Management Server.
17 Avaya Network Management Console User Guide
Using Tooltips
Avaya Network Management Console Introduction
Avaya Network Management Console includes a tooltip feature which allows you to display additional information about devices in the Network Map. To display additional information about a device, place the cursor on the device’s icon in the Network Tree or Network Table. After about one second, the tooltip appears.
Figure 3-2. Avaya Network Management Console Tooltip
The tooltip provides the following information about the device:
• Name - The Best Name of the device.
• IP - The IP address of the device.
• Mask - The device’s IP subnet mask.
• MAC - The device’s MAC address.
• Type - The device type.
• Interface Number - The interface number of the displayed IP address of this device.
• Management Status - The device’s management status. This can be either Managed or Unmanaged.
To toggle the tooltips feature, select
Requesting Write Permission
There are two levels of permission for users logging into Avaya Network Management Console:
View > ToolTip
.
• Read-only - You are able to view network and devices, but unable to make changes.
• Read-write - You are able to both view and make changes to the network and devices.
Avaya Network Management Console User Guide 18
Chapter 3
The following are the assigned permissions at login:
• No read/write console exists - read/write permission is automatically assigned to your console.
• Read/Write console currently exists - your console is assigned read only permission.
* Note: Only one console may have read/write permission at any
given time.
If your console is opened with read only permission, you can request write permission. The console that currently has read/write permission receives a request from Network Management Console to release the write permission. There is an allotted amount of time in which the console with read/write permission must respond to the request. If the console with read/write permission agrees to the request, or does not refuse the request in the allotted amount of time, the read/write permission is transferred to the requesting console automatically.
For instructions on setting the Timeout value, see “Setting Read/Write
Defaults” on page 28.
All functionality is enabled for a console with read/write permission. This is true whether you are running Avaya Network Management Console locally or remotely.
All functions that update the server (i.e., adding and removing a device from the map, or running a discovery process) are disabled on a console with read only permission and all update commands are inactive. If an update dialog box is open while the console is losing write permission, the Apply button of the dialog box becomes inactive until write permission is returned. This also applies to the trap manager.
A console with an open discovery window automatically retains its write permission. Any requests for write permission from a console with an open discovery window are automatically denied.
To request read/write permission:
1. Select
Actions > Get Write Permission.
The Write Permission
Request dialog box opens.
.
2. Click
OK
3. If the console that currently has write permission agrees to your request, the Write Permission Received dialog box opens. Click
to receive write permission.
OK
19 Avaya Network Management Console User Guide
Avaya Network Management Console Introduction
4. If the console that currently has write permission refuses your request, the Write Permission Refused dialog box opens. Click to proceed with read only permission.
If your console currently has read/write permission and a request is made for write permission by another console, the Remote Request dialog box opens.
To release read/write permission in response to another console’s request:
OK
1. Click
2. To refuse write permission to the requesting console, click
* Note: If you don’t click
to release write permission to the requesting console.
OK
OK
or
Refuse
before the Timeout value
Refuse
expires, write permission is automatically released to the requesting console.
To release read/write permission without a direct request from another console, select
Actions > Release Write Permission
.
Avaya Network Management Console Options
You can use Avaya Network Management Console’s Options dialog box to set SNMP Access parameters and connectivity polling parameters and to select a default Network Map.
To open the Avaya Network Management Console Options dialog box, select
File > Options
dialog box opens.
. The Avaya Network Management Console Options
.
The following console options are discussed in this section:
• SNMP Access Parameters
• Setting Connectivity Polling Parameters
• Selecting a Default Map
• Setting Read/Write Defaults
Avaya Network Management Console User Guide 20
Chapter 3
SNMP Access Parameters
Using the SNMP Access parameters page of the Avaya Network Management Console Options dialog box, you can set basic SNMP parameters for specific devices, ranges of devices, and all unspecified devices. Avaya Network Management Server recognizes the following SNMP protocols: V1 and V3. SNMP access parameters for SNMP V1 include read and write community properties. For SNMP V3, the SNMP access parameters include a user name defined in the User Administration. For both versions of SNMP, access parameters include timeout and retry values. Each of the three tabs in the SNMP Access parameters page enables you to set SNMP access parameters for different groups of devices.
Default SNMP Access Parameters
• Default in the other tabs.
• IP Wildcards whose IP addresses fall in a specified range and not in the Specific IP’s tab.
• Specific IP’s devices.
When polling a device, Avaya Network Management Server uses the device’s SNMP access parameters. The server first checks the Specific IP’s list. If the device is listed in the Specific IP’s list, the SNMP access parameters for the specific device are used. If not, the server checks the IP Wildcards list. If the device’s IP address is in any of the ranges listed in the IP Wildcards list, the SNMP access parameters for the matching range are used. If the device’s IP address does not match any of the ranges in the IP Wildcards list, the default SNMP access parameters are used.
The Default page enables you to configure multiple default SNMP communities.
If no Specific IP definition and IP Wildcards match the IP address to be polled, Avaya Network Management Server tests the addresses of the devices against the list of definitions in the Default list. The order of the list in the table is important, because the SNMP access parameters of the first rule in the list that matches a device’s SNMP access parameters are used for that device.
- To configure all devices with IP addresses not included
-
To configure SNMP access parameters for devices
- To configure SNMP access parameters for specific
To view the list of default SNMP access parameters, click the on the SNMP Access page of the Avaya Network Management Console Options dialog box. The Default page appears.
21 Avaya Network Management Console User Guide
Default
tab
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