Avaya Network Management Console User Manual

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Avaya Network

Management

Console

User Guide

May 2004

Page 2

Avaya Network Management Console User Guide

The products, specifications, and other technical information regarding the products contained in this document are subject to change without notice. All information in this document is believed to be accurate and reliable, but is presented without warranty of any kind, express or implied, and users must take full responsibility for their application of any products specified in this document. Avaya disclaims responsibility for errors which may appear in this document, and it reserves the right, in its sole discretion and without notice, to make substitutions and modifications in the products and practices described in this document.

Avaya™, P330™, P580/P882™, S8100™, S8300™, S8700™, DEFINITY trademarks of Avaya Inc.

© 2004 Avaya Inc. All rights reserved. All trademarks identified by the ® or ™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners.

Release 2.002

, and SMON™ are

Page 3

Table of Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

The Purpose of This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Who Should Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Organization of This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Chapter 1 — Network Management in Standalone Mode . . . . . . . . . 1

Network Management In Standalone Mode Overview . . . . . . . . . . .2

Network Management in Standalone Mode Terms . . . . . . . . . . . . . .3

What is Avaya Network Management Server . . . . . . . . . . . . . . . . . .4

What is Avaya Network Management Console . . . . . . . . . . . . . . . . .4

What is a Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

What is Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

What is Event Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

What is Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Chapter 2 — Avaya Network Management Server. . . . . . . . . . . . . . 10

Introduction to Avaya Network Management Server . . . . . . . . . . .10

Starting Avaya Network Management Server . . . . . . . . . . . . . . . . .10

Stopping Avaya Network Management Server . . . . . . . . . . . . . . . .12

Chapter 3 — Avaya Network Management Console Introduction . 13

Starting Avaya Network Management Console . . . . . . . . . . . . . . . .13

Avaya Network Management Console User Interface . . . . . . . . . . .14

Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Network Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Network Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Dialog Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Using Tooltips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Requesting Write Permission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Avaya Network Management Console Options . . . . . . . . . . . . . . . .20

SNMP Access Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Default SNMP Access Parameters . . . . . . . . . . . . . . . . . . . .21

Setting SNMP Access Parameters for IP Ranges . . . . . . . . .23

Setting Specific IP Parameters . . . . . . . . . . . . . . . . . . . . . . .25

Setting Connectivity Polling Parameters . . . . . . . . . . . . . . . . . .26

Selecting a Default Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Setting Read/Write Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . .28

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Table of Contents

Using Avaya Network Management Console Tables . . . . . . . . . . . .29

Using Avaya Network Management Console Help . . . . . . . . . . . . .29

Opening the Help to the Contents Page . . . . . . . . . . . . . . . . . .29

Opening the Help to a Topic of Interest . . . . . . . . . . . . . . . . . . .29

Closing Avaya Network Management Console . . . . . . . . . . . . . . . .30

Chapter 4 — Avaya Network Management Console Network Tree 31

Introduction to the Network Tree . . . . . . . . . . . . . . . . . . . . . . . . . .31

Using the Network Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

The Subnet View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

The Device Type View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

The System View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Custom Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Creating Custom Views . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Modifying Custom Views . . . . . . . . . . . . . . . . . . . . . . . . . .36

Deleting Custom Views . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Adding Branches in Custom Views . . . . . . . . . . . . . . . . . .37

Modifying Branches in Custom Views . . . . . . . . . . . . . . . .38

Deleting Branches in Custom Views . . . . . . . . . . . . . . . . . .38

Printing the Network Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Searching the Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Chapter 5 — Avaya Network Management Console Network Table41

Using the Network Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Network Table Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Network Table Colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Managing Objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Manually Adding Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Modifying Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Device Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Deleting Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Chapter 6 — Avaya Network Management Console

Application Launcher. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Launching Device Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Web Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

PING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Avaya Site Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Avaya MultiSite Administration . . . . . . . . . . . . . . . . . . . . . . . .53

Avaya Fault and Performance Manager . . . . . . . . . . . . . . . . . .53

Avaya VAL Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Avaya Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Launching Network-wide Applications . . . . . . . . . . . . . . . . . . . . . .55

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Chapter 7 — Network Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Introduction to Network Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Managing Network Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Creating a Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Opening a Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Saving a Network Map to a Different Name . . . . . . . . . . . . . . .58

Printing a Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Importing Devices into the Network Map . . . . . . . . . . . . . . . . . . . .59

Exporting the Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

CSV File Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Chapter 8 — Introduction to the Discovery Window . . . . . . . . . . . . 62

Opening the Discovery Window . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

The Discovery User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Discovery Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Subnets Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Discovery Dialog Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Discovery Log Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Discovery Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Closing the Discovery Window . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Chapter 9 — Discovering Your Network . . . . . . . . . . . . . . . . . . . . . . 67

Setting Discovery Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Configuring Discovery Method and Range . . . . . . . . . . . . . . . .68

Configuring Discovery’s Naming Method . . . . . . . . . . . . . . . . .70

Selecting Device Types to Discover . . . . . . . . . . . . . . . . . . . . . .73

Using the Discovery Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Discovering Subnets and Nodes . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Discovering All Subnets and Nodes . . . . . . . . . . . . . . . . . . . . . .76

Discovering Nodes on Specific Subnets . . . . . . . . . . . . . . . . . . .77

Manually Adding Subnets . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Modifying Subnets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Subnet Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Deleting Subnets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Using the Discovery Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Configuring Router Access Parameters . . . . . . . . . . . . . . . . . . .83

Saving the Discovery Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Deleting Log Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Clearing the Discovery Log . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Manually Discovering System View . . . . . . . . . . . . . . . . . . . . . . . . .85

Using the System View Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Chapter 10 — Introduction to the Event Manager . . . . . . . . . . . . . . 86

Event Manager Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Viewing the Event Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

The Event Manager User Interface . . . . . . . . . . . . . . . . . . . . . . . . . .87

The Event Log Browser User Interface . . . . . . . . . . . . . . . . . . .87

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Event Log Browser Toolbar . . . . . . . . . . . . . . . . . . . . . . . .88

The Trap Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Status Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

The Event Configuration User Interface . . . . . . . . . . . . . . . . . .90

Event Configuration Toolbar . . . . . . . . . . . . . . . . . . . . . . .91

The Event Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Assign Action Form Area . . . . . . . . . . . . . . . . . . . . . . . . . .92

Event Configuration Form Area . . . . . . . . . . . . . . . . . . . . .93

The Action List User Interface . . . . . . . . . . . . . . . . . . . . . . . . . .94

Action List Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

The Action Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Action Form Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Closing the Event Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Chapter 11 — Managing Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Managing Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Trap Log Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Filtering Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Filtering By Severity Level . . . . . . . . . . . . . . . . . . . . . . . . .99

Filtering By IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Filtering By Device Type . . . . . . . . . . . . . . . . . . . . . . . . . .101

Filtering By Acknowledged . . . . . . . . . . . . . . . . . . . . . . .101

Viewing All Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Acknowledging Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Deleting Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Editing Severity Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Saving the Trap Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Defining Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Actions Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Adding Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Modifying Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Action Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Action Scripts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Action Audio Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Deleting Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Applying Changes to the Action List . . . . . . . . . . . . . . . . . . . .110

Action Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Configuring Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Assigning Actions to Events . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Configuring Event Forwarding . . . . . . . . . . . . . . . . . . . . . . . .114

Event Forwarding Sources . . . . . . . . . . . . . . . . . . . . . . . .116

Configuring Forwarding Recipients . . . . . . . . . . . . . . . . .116

Chapter 12 — Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Introduction to Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Remote Access and Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Starting a Remote Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

vi Avaya Network Management Console User Guide

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Appendix A — Network Management Menus . . . . . . . . . . . . . . . . 119

Avaya Network Management Console Menus . . . . . . . . . . . . . . . .119

Avaya Network Management Console File Menu . . . . . . . . . .119

Avaya Network Management Console Edit Menu . . . . . . . . .120

Avaya Network Management Console View Menu . . . . . . . .121

Avaya Network Management Console Actions Menu . . . . . .121

Avaya Network Management Console Tools Menu . . . . . . . .122

Avaya Network Management Console Help Menu . . . . . . . . .123

Discovery Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Discovery File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Discovery Edit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Discovery View Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Discovery Actions Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Discovery Help Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Event Log Browser Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Event Log Browser File Menu . . . . . . . . . . . . . . . . . . . . . . . . .125

Event Log Browser Edit Menu . . . . . . . . . . . . . . . . . . . . . . . .125

Event Log Browser View Menu . . . . . . . . . . . . . . . . . . . . . . . .126

Event Log Browser Help Menu . . . . . . . . . . . . . . . . . . . . . . . .126

Event Configuration Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Event Configuration File Menu . . . . . . . . . . . . . . . . . . . . . . . .127

Event Configuration Edit Menu . . . . . . . . . . . . . . . . . . . . . . .127

Event Configuration Tools Menu . . . . . . . . . . . . . . . . . . . . . .127

Event Configuration Help Menu . . . . . . . . . . . . . . . . . . . . . . .128

Action List Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Action List File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Action List Edit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Action List Tools Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Action List Help Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Avaya Network Management Console User Guide vii

Page 8

Preface

Welcome to Avaya Network Management Console in Standalone Mode. This chapter provides an introduction to the structure and assumptions of this manual. It includes the following sections:

• The Purpose of This Manual

manual.

• Who Should Use This Manual

manual.

The Purpose of This Manual

This manual contains information needed to use Avaya Network Management Console in Standalone Mode efficiently and effectively.

Who Should Use This Manual

This manual is intended for network managers familiar with network management and its fundamental concepts.

Organization of This Manual

- A description of the goals of this

- The intended audience of this

This manual is structured to reflect the following conceptual divisions:

• Preface - A description of the manual’s purpose, intended

audience, and organization.

• Network Management in Standalone Mode

of Avaya Network Management Console in Standalone Mode, including a discussion of basic network management concepts.

• Avaya Network Management Server

Avaya Network Management Server including instructions on starting Avaya Network Management Server from your computer.

Avaya Network Management Console User Guide viii

- An overview

- An overview of

Page 9

Preface

• Avaya Network Management Console Introduction - An

introduction to Avaya Network Management Console, including instructions on starting Avaya Network Management Console, a detailed description of Avaya Network Management Console’s user interface, and instructions on how to use Avaya Network Management Console’s on-line help.

• Avaya Network Management Console Network Tree

description of the Avaya Network Management Console network tree including its default views - the Subnet View and Device Type View - and the System View for networks containing VoIP devices. It also includes instructions on how to create custom views and search the tree.

• Avaya Network Management Console Network Table

description of the Avaya Network Management Console network table and instructions on how to add, delete, and modify objects in the table.

• Avaya Network Management Console

Application Launcher

- Instructions on how to launch devicespecific and network-wide applications from Avaya Network Management Console.

• Network Maps

- An explanation of Network Maps, instructions on how to create, open, save, and print Network Maps, and instructions on importing devices into Network Maps and exporting devices from Network Maps.

• Introduction to the Discovery Window

- Instructions on how to open and close the Discovery window and a description of the Discovery window.

- A

• Discovering Your Network

- Instructions on how to use

Network Management in Standalone Mode to discover the subnets, nodes and VoIP devices on your network. It also includes an explanation of the Discovery Log and how to configure a router’s access parameters including SNMP V1 or SNMP V3 protocol.

• Introduction to the Event Manager

- Instructions on how to open and close the Event Manager and a description of the Event Manager.

• Managing Events

- Instructions on how to use the Event Manager to view, filter, and delete events from the Event Log Browser, define event actions, and assign actions to events.

• Remote Access

- Instructions on running Avaya Network

Management Console remotely, including security issues.

Avaya Network Management Console User Guide ix

Page 10

Network Management in Standalone Mode

This chapter provides an overview of Network Management in Standalone Mode and provides a general description of network management using Network Management in Standalone Mode. This chapter includes the following sections:

• Network Management In Standalone Mode Overview

general description of Network Management in Standalone Mode.

• Network Management in Standalone Mode Terms

Definitions of terms used in this documentation.

• What is Avaya Network Management Server

of the Avaya Network Management Server and its functions.

• What is Avaya Network Management Console

description of Avaya Network Management Console and its functions.

• What is a Network Map

their functions.

• What is Discovery

Discovery feature.

• What is Event Handling

view them using the Event Manager.

• What is Remote Access

capability of Network Management in Standalone Mode.

- A description of Network Management’s

- A description of Network Maps and

- A description of events and how to

- An description of the remote access

- A description

- A

More detailed information about each of the topics can be found in subsequent chapters.

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Network Management in Standalone Mode

Network Management In Standalone Mode Overview

Network Management in Standalone Mode includes Avaya Network Management Server, and Avaya Network Management Console, an application that allows you to view the devices in your network. Avaya Network Management Console also provides a platform from which you can launch applications to manage network devices and monitor the traffic on your network. In addition, Network Management in Standalone Mode provides a Discovery service which can search your network for devices and an Event Log which reports network events.

Network Management in Standalone Mode uses a client/server architecture allowing multiple users to access the Avaya Network Management Server simultaneously. Web based technology provides a method for accessing and managing your network from any computer with Internet access.

The figure below illustrates the flow of information between the different components that comprise Network Management in Standalone Mode and Network Management applications.

Figure 1-1. Network Management Overview

Applications

Network File

Internet

P330

G700

Avaya Network

Managment

Console

Remote Access

P882

Network Devices

Device Managers

Network-wide

Applications

User Input User Input

Avaya Network

Management

Server

Avaya Network

Managment

Console

Local Access

Device Managers

Daemons

Network-wide

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When Avaya Network Management Server is launched, it runs a number of daemons which poll the network devices listed in the default Network Map to determine their status and updates their colors in the Avaya Network Management Console View Area. Users can manage devices or launch network-wide applications via Avaya Network Management Console. Avaya Network Management Console communicates these requests to Avaya Network Management Server which launches the correct applications. When run remotely, these applications are uploaded from Avaya Network Management Server to the remote station.

Network Management in Standalone Mode Terms

The following table provides a list of terms used in Network Management in Standalone Mode documentation with their descriptions.

Table 1-1. Network Management Terms

Term Description

Best Name The best name for a device known to Network

Management. For information on defining the method used by Network Management to arrive at the Best Name, refer to “Configuring

Discovery’s Naming Method” on page 70.

Branch An intermediate level in the Network Tree.

Branches include device types, subnets, and user defined branches in custom views of the network.

Network File A file where information about the devices in

the Network Map is stored.

Network Map

Node A network device. Nodes include (but are not

Object A branch or node in the network.

The set of devices that are known to Avaya Network Management Server.

limited to) switches, hubs, routers, network printers, and computers.

Poll A request by an application for information

3 Avaya Network Management Console User Guide

from a device.

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Network Management in Standalone Mode

What is Avaya Network Management Server

Avaya Network Management Server communicates with the devices in the network via Simple Network Management Protocol (SNMP) V1 or V3. It receives user input via Avaya Network Management Console and updates Avaya Network Management Console with information from the network devices. Avaya Network Management Server runs in the background as a Windows 2000/XP service. The server provides a central address for event reporting. It passes traps to Avaya Network Management Console for display in the Event Log Browser. For more information about event handling and traps, refer to “What is Event

Handling” on page 6.

In addition, Avaya Network Management Server allows you to operate Avaya Network Management Console from a remote location. This feature provides a method for managing your network from any computer connected to the Internet. By pointing your web browser to Avaya Network Management Server’s IP address, you can access Avaya Network Management Console and manage your network. For more information on running Avaya Network Management Console from a remote location, refer to “What is Remote Access” on page 9

What is Avaya Network Management Console

Avaya Network Management Console is the user interface to Avaya Network Management Server. It receives information from Avaya Network Management Server and sends the server information input by the user. Avaya Network Management Console displays the devices in the current Network Map using a hierarchical tree. The tree can be organized by subnet or device type, or logically by systems. Additionally, you can create custom views of the network.

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Figure 1-2. Avaya Network Management Console

When a device in the Network Tree is selected, information about the selected device appears in the Network Table. You can then modify the device’s parameters. Avaya Network Management Console also provides the ability to launch applications that communicate directly with the device. These applications allow you to manage the device via its Command Line Interface (CLI) or Device Manager, and monitor the traffic on the device. For example, if you select an Avaya P330 Device in the Network Table, you can launch Telnet to configure the device via its CLI or launch Avaya P330 Device Manager to configure and monitor the device via its management application and monitor the device using Avaya P330 SMON Manager.

In addition, Avaya Network Management Console allows you to launch network-wide applications such as, Avaya Software Update Manager for updating embedded software, Avaya VLAN Manager for managing VLANs across the entire network, and Avaya SMON Manager for monitoring network traffic.

What is a Network Map

A Network Map consists of all of the devices known to Avaya Network Management Server. The list of devices is stored in the Network File, along with basic information about each device. When Avaya Network Management Console opens, Avaya Network Management Server extracts information about the devices in the Network Map from the Network File. These devices are displayed in the Network Tree.

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Network Management in Standalone Mode

Devices can be added to the current Network Map using Discovery or the Add Device dialog box. Devices in the Network Map can also be modified. All changes to the Network Map are stored in the Network File.

You can maintain multiple Network Maps by saving individual maps with unique names. The Network Map whose devices are visible in Avaya Network Management Console is the current Network Map.

You can also create a text file that contains the necessary information about each device you want to add to the current Network Map and import the devices listed in the file into the Network Map. For more information on importing devices into the Network Map, refer to

“Importing Devices into the Network Map” on page 59

Avaya Network Management Server can also export the information in the current Network Map to a CSV file. For more information on exporting the device information from the current Network Map, refer to “Exporting the Network Map” on page 60

What is Discovery

Network Management in Standalone Mode can ‘discover’ the subnets and nodes on your network. The Discovery tool uses SNMP MIB-II on network nodes to search your network. In addition, you can instruct Discovery to use ICMP Echo (ping) to search the network. You can instruct Discovery to search your entire network for subnets and nodes, limit the search to selected subnets, or update information about the objects in the Network View.

The Discovery window shows a list of the subnets discovered with the number of nodes found in each subnet. You can apply the results of a Discovery to the current Network Map.

What is Event Handling

Events are unexpected or extraordinary occurrences in your network. Examples of events include the loss of a port’s connection, the insertion or removal of a module from a device, and the failure of a fan or power supply. Network Management provides a method of reporting network events.

* Note: For the purposes of this document, the terms ‘event’ and

Avaya Network Management Console User Guide 6

‘trap’ are used interchangeably.

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Network Management communicates with device agents using SNMP. Device agents can send traps to Avaya Network Management Server reporting on the status of their ports, modules, etc. The server then passes traps to the relevant managers of the device involved and updates the Event Manager.

To receive traps using Network Management in Standalone Mode, network devices must be configured to send traps to the Avaya Network Management Server. For information on configuring Avaya LAN and backbone devices to send traps to Avaya Network Management Server, refer to the User Guide or Device Manager User Guide for the devices in your network. The Event Manager maintains a log of all traps received from the devices in the network. These traps can be viewed in the Event Log Browser.

Figure 1-3. Event Handling Flow

Network Devices

SNMP

Device

Managers

Avaya

Network

Management

Server

Avaya Network

Management Console

Avaya Network Management Console

Event Log Browser

Network

Appli-

cations

Traps are categorized by their severity. Some traps report events that are not problems. An example of this type of trap is the insertion of a module into a device. These traps have a severity level of Info. Other traps require more attention, such as the loss of a regular port’s connection. Traps of this type have a severity level of Warni ng . Finally, there are traps, such as the failure of a backbone link, which require immediate attention. These traps have a severity level of Minor, Major, or Critical.

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Network Management in Standalone Mode

Figure 1-4. Event Log Browser

The Event Manager displays all of the traps sent by Avaya Network Management Server. In the Event Manager you can:

• Sort the Event Log Browser by any of its fields.

• Filter the traps displayed and change the severity of selected traps.

• Acknowledge traps to help you remember which traps you have already seen.

• Define the format of the description field.

• Delete traps, signifying that the problem causing the trap was resolved.

In addition, the Event Manager allows you to define event actions. Event actions can include notification via a pop-up, audible, or e-mail message or the running of a script. Actions can be assigned to any network events. You can also limit the action to events from specified sources. This feature enables you to receive immediate notification of important network events.

The Event Manager can also act as a trap surrogate, forwarding all, or selected, traps to other devices.

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What is Remote Access

Avaya Network Management Console can be accessed remotely using a web browser. This allows you to manage your network from a computer where Network Management is not installed. When you point your browser to the Avaya Network Management Server’s IP address, a Java applet prepares your browser to communicate with Avaya Network Management Server. A welcome screen appears, followed by a password screen. Once you enter a valid user name and password, Avaya Network Management Console opens in a special browser window.

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Avaya Network Management Server

This chapter provides a detailed description of Avaya Network Management Server. It includes the following sections:

• Introduction to Avaya Network Management Server introduction to Avaya Network Management Server.

• Starting Avaya Network Management Server instructions on how to start Avaya Network Management Server.

• Stopping Avaya Network Management Server instructions on how to shut down Avaya Network Management Server.

- Detailed

- An

Introduction to Avaya Network Management Server

Avaya Network Management Server communicates with network devices. It passes information to Avaya Network Management Console and handles requests to launch applications. In addition, Avaya Network Management Server enables remote sessions of Avaya Network Management Console. Ensure that Avaya Network Management Server is running on the host computer before starting Avaya Network Management Console locally, and that it is running on the remote server before starting a remote session of Avaya Network Management Console.

Avaya Network Management Server can import devices from CSV (Comma Separated Value) files into the Network Map. Avaya Network Management Server can also export the Network Map to a CSV file, for use with other applications, such as a Microsoft Excel.

Starting Avaya Network Management Server

Avaya Network Management Server is a Windows Service. When Windows starts on the server station, Avaya Network Management Server starts automatically. Using Windows’ Service Manager, you can configure Avaya Network Management Server so that it does not start automatically.

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If Avaya Network Management Server is shut down, you will need to start it manually. To manually start or stop Avaya Network Management Server, you must be logged in to Windows with Administrator privileges. When you log off the computer, Avaya Network Management Server continues running.

To start Avaya Network Management Server:

Select

Network Management Server

Start > Programs > Avaya > Network Manager > Start Avaya

From a command prompt type

cvserver start

1. Open Windows’ Control Panel.

2. Double-click

3. Select

4. Click

Avaya Network Management Server

Start

Services

from the list of services.

If Avaya Network Management Server starts successfully, a window opens with the message

“Avaya Network Management Server

successfully started.”

If Avaya Network Management Server is already running on the system, a window opens with the message

“The Avaya Network

Management Server is already running.”

If Avaya Network Management Server cannot start, a window opens with the message

failed to start. Reason: X”

Network Management Server failed to start.

To view the status of Avaya Network Management Server:

Select

Network Management Server

From a command prompt type opens with the current status of Avaya Network Management Server (running or not running).

11 Avaya Network Management Console User Guide

“The Avaya Network Management Server

, where X is the reason Avaya

Start > Programs > Avaya > Network Manager > Avaya

Status

cvserver status

. A window

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Avaya Network Management Server

Stopping Avaya Network Management Server

To stop Avaya Network Management Server:

1. Select

Start > Programs > Avaya > Network Manager > Stop Avaya

Network Management Server

From a command prompt type dialog box opens.

2. Click

Yes

1. Open Windows’ Control Panel.

2. Double-click

3. Select

4. Click

Avaya Network Management Server

. Avaya Network Management Server shuts down. If

Stop

Services

Avaya Network Management Console is open, a window opens with the message that Avaya Network Management Console is closing.

cvserver stop

. A confirmation

from the list of services.

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Avaya Network Management Console Introduction

This chapter provides an introduction to Avaya Network Management Console. It includes the following sections:

• Starting Avaya Network Management Console Instructions on how to start Avaya Network Management Console.

• Avaya Network Management Console User Interface introduction to Avaya Network Management Console’s user interface, including instructions on how to use the toolbar buttons.

• Requesting Write Permission and release Read/Write permissions for a specific Avaya Network Management Console session.

• Avaya Network Management Console Options on how to set Avaya Network Management Console’s options.

• Using Avaya Network Management Console Tables explanation of symbols used in Avaya Network Management Console tables.

• Using Avaya Network Management Console Help explanation of the options for accessing on-line help in Avaya Network Management Console.

• Closing Avaya Network Management Console on how to close Avaya Network Management Console.

- Instructions on how to request

- Instructions

- An

- Instructions

- An

Starting Avaya Network Management Console

Avaya Network Management Console can be run locally or via a remote web server. For information on running Avaya Network Management Console via a remote web server, refer to “Starting a Remote Session” on

page 118.

The Avaya Network Management Console can configure Network Management’s Login Mode for use with SNMPv3. This enables user authentication to limit access to network management. The user authentication can also be used as a mechanism for supplying user credentials for the SNMPv3 messaging engine.

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Avaya Network Management Console Introduction

To start a local session of Avaya Network Management Console from Windows:

Double-click the Avaya Network Management Console icon on the Windows desktop.

Select

Network Management Console

Type

Press CTRL + ALT + c. One of the following occurs:

— If Login Mode is enabled, the Enter User Name and Passwords

— If Login Mode is disabled, Avaya Network Management

For more information about Login Mode, refer to the Avaya Network Manager User Administration User’s Guide.

Start > Programs > Avaya > Network Manager > Avaya

cvconsole

dialog box opens. Enter your user name and passwords and click

Console opens.

at a command prompt.

. Avaya Network Management Console opens.

Avaya Network Management Console User Interface

The user interface consists of the following elements:

• Menu Bar - Menus for accessing Avaya Network Management Console management functions. For more information on menus, refer to Appendix A,

• Toolbar Management Console management functions.

• Network Tree representation of the Network Map.

• View Tabs network.

• Network Table nodes in the Network Tree are displayed.

Avaya Network Management Console User Guide 14

Network Management Menus.

- Toolbar buttons for accessing Avaya Network

- A resizeable window containing a hierarchical

- Tabs for switching between the various views of the

- A table where details about the branches and

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• Dialog Area - A resizeable window where all dialog boxes open.

• Status Bar

- Displays information about the current

Avaya Network Management Console session.

The figure below shows the user interface, with its various parts labeled.

Figure 3-1. Avaya Network Management Console Interface

To resize the three main areas of the user interface, the Network Tree, the Network Table, and the Dialog Area, use the splitter bars and their arrows.

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Tool bar

Avaya Network Management Console Introduction

The Toolbar provides shortcuts to the main Avaya Network Management Console functions.

The table below describes the buttons on the Toolbar and gives the equivalent menu options.

Table 3-1. Avaya Network Management Console Toolbar

Button Description Menu Item

Opens the Modify dialog box for the selected object.

Deletes the selected object from the Network Map.

Cuts the selected object from a custom view to the clipboard.

Pastes the object from the clipboard into a custom view.

Opens the Find dialog box.

Opens the Event Manager.

Launches the device manager for the selected device.

Opens the Discovery window.

Launches a Telnet session to the selected device.

Edit > Modify

Edit > Delete

Edit > Cut

Edit > Paste

Edit > Find

Actions > Event Manager

Tools > Device Manager

Actions> IP Discovery

Tools > Telnet

When you place the cursor on a toolbar button for one second, a label appears with the name of the button.

Avaya Network Management Console User Guide 16

Launches a web session to the selected device.

Opens context-sensitive help.

Tools > Web

Help > Help On

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Network Tree

The Network Tree shows either a hierarchical representation of the subnets in the Network Map or a representation of the Network Map grouped by device type or logically organized by systems. You can also create customized views of the Network Map. For more information about the Network Tree, refer to Chapter 4,

Management Console Network Tree.

Network Table

The Network Table provides details of the subnets, device types, or devices under the selected branch of the tree. For more information about the Network Table, refer to Chapter 5,

Management Console Network Table.

Dialog Area

Avaya Network

Status Bar

The area under the Network Table is where all dialog boxes open. This area can be resized by dragging the horizontal splitter bar with the mouse. When a dialog box opens, it replaces the current dialog box open in the Dialog Area.

The Status Bar provides information about the Avaya Network Management Console session. It includes the following information:

• Name of the open map.

• Read/Write mode of Avaya Network Management Console.

• IP address/Name of the Avaya Network Management Server.

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Using Tooltips

Avaya Network Management Console Introduction

Avaya Network Management Console includes a tooltip feature which allows you to display additional information about devices in the Network Map. To display additional information about a device, place the cursor on the device’s icon in the Network Tree or Network Table. After about one second, the tooltip appears.

Figure 3-2. Avaya Network Management Console Tooltip

The tooltip provides the following information about the device:

• Name - The Best Name of the device.

• IP - The IP address of the device.

• Mask - The device’s IP subnet mask.

• MAC - The device’s MAC address.

• Type - The device type.

• Interface Number - The interface number of the displayed IP address of this device.

• Management Status - The device’s management status. This can be either Managed or Unmanaged.

To toggle the tooltips feature, select

Requesting Write Permission

There are two levels of permission for users logging into Avaya Network Management Console:

View > ToolTip

• Read-only - You are able to view network and devices, but unable to make changes.

• Read-write - You are able to both view and make changes to the network and devices.

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The following are the assigned permissions at login:

• No read/write console exists - read/write permission is automatically assigned to your console.

• Read/Write console currently exists - your console is assigned read only permission.

* Note: Only one console may have read/write permission at any

given time.

If your console is opened with read only permission, you can request write permission. The console that currently has read/write permission receives a request from Network Management Console to release the write permission. There is an allotted amount of time in which the console with read/write permission must respond to the request. If the console with read/write permission agrees to the request, or does not refuse the request in the allotted amount of time, the read/write permission is transferred to the requesting console automatically.

For instructions on setting the Timeout value, see “Setting Read/Write

Defaults” on page 28.

All functionality is enabled for a console with read/write permission. This is true whether you are running Avaya Network Management Console locally or remotely.

All functions that update the server (i.e., adding and removing a device from the map, or running a discovery process) are disabled on a console with read only permission and all update commands are inactive. If an update dialog box is open while the console is losing write permission, the Apply button of the dialog box becomes inactive until write permission is returned. This also applies to the trap manager.

A console with an open discovery window automatically retains its write permission. Any requests for write permission from a console with an open discovery window are automatically denied.

To request read/write permission:

1. Select

Actions > Get Write Permission.

The Write Permission

Request dialog box opens.

2. Click

3. If the console that currently has write permission agrees to your request, the Write Permission Received dialog box opens. Click

to receive write permission.

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Avaya Network Management Console Introduction

4. If the console that currently has write permission refuses your request, the Write Permission Refused dialog box opens. Click to proceed with read only permission.

If your console currently has read/write permission and a request is made for write permission by another console, the Remote Request dialog box opens.

To release read/write permission in response to another console’s request:

1. Click

2. To refuse write permission to the requesting console, click

* Note: If you don’t click

to release write permission to the requesting console.

Refuse

before the Timeout value

Refuse

expires, write permission is automatically released to the requesting console.

To release read/write permission without a direct request from another console, select

Actions > Release Write Permission

Avaya Network Management Console Options

You can use Avaya Network Management Console’s Options dialog box to set SNMP Access parameters and connectivity polling parameters and to select a default Network Map.

To open the Avaya Network Management Console Options dialog box, select

File > Options

dialog box opens.

. The Avaya Network Management Console Options

The following console options are discussed in this section:

• SNMP Access Parameters

• Setting Connectivity Polling Parameters

• Selecting a Default Map

• Setting Read/Write Defaults

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Chapter 3

SNMP Access Parameters

Using the SNMP Access parameters page of the Avaya Network Management Console Options dialog box, you can set basic SNMP parameters for specific devices, ranges of devices, and all unspecified devices. Avaya Network Management Server recognizes the following SNMP protocols: V1 and V3. SNMP access parameters for SNMP V1 include read and write community properties. For SNMP V3, the SNMP access parameters include a user name defined in the User Administration. For both versions of SNMP, access parameters include timeout and retry values. Each of the three tabs in the SNMP Access parameters page enables you to set SNMP access parameters for different groups of devices.

Default SNMP Access Parameters

• Default in the other tabs.

• IP Wildcards whose IP addresses fall in a specified range and not in the Specific IP’s tab.

• Specific IP’s devices.

When polling a device, Avaya Network Management Server uses the device’s SNMP access parameters. The server first checks the Specific IP’s list. If the device is listed in the Specific IP’s list, the SNMP access parameters for the specific device are used. If not, the server checks the IP Wildcards list. If the device’s IP address is in any of the ranges listed in the IP Wildcards list, the SNMP access parameters for the matching range are used. If the device’s IP address does not match any of the ranges in the IP Wildcards list, the default SNMP access parameters are used.

The Default page enables you to configure multiple default SNMP communities.

If no Specific IP definition and IP Wildcards match the IP address to be polled, Avaya Network Management Server tests the addresses of the devices against the list of definitions in the Default list. The order of the list in the table is important, because the SNMP access parameters of the first rule in the list that matches a device’s SNMP access parameters are used for that device.

- To configure all devices with IP addresses not included

To configure SNMP access parameters for devices

- To configure SNMP access parameters for specific

To view the list of default SNMP access parameters, click the on the SNMP Access page of the Avaya Network Management Console Options dialog box. The Default page appears.

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Default

tab

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Avaya Network Management Console Introduction

Figure 3-3. Avaya Network Management Console Options Dialog

Box - Default Page

To add a new set of SNMP default parameters to the list:

. A new row opens in the Default table.

1. Click

2. Select V1 or V3 (login mode only) from the

Add

Type

listbox.

Type

3. If you selected V1 in the

field, enter read and write

community values in their respective fields.

Type

4. If you selected V3 in the

User

pull-down listbox. The user name must have been defined in

field, select a user name from the

the User Administration Window. For more information, refer to the Network Management User Administration User’s Guide.

5. Enter a number in the

Timeout [ms]

field for the number of milliseconds Avaya Network Management Server will wait for a response when polling a device.

Retries

6. Enter a number in the

field for the number of times

Avaya Network Management Server will try to poll a device.

7. Click

. The new default SNMP parameters definition is added

Apply

to the Default table.

pull-down

To change the position of a row in the Default table:

1. Select a row.

2. Click the arrows to move the row up or down in the table.

3. Click

Avaya Network Management Console User Guide 22

. The new row position is saved.

Apply

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To edit entries in the in the Default table:

1. Click the field you want to edit.

2. Edit the information in the field.

3. Click Apply. The changes are saved in the table.

To remove a range from the Default table:

1. Select a row.

Setting SNMP Access Parameters for IP Ranges

2. Click

3. Click

The IP Wildcard page enables you to configure SNMP access parameters for ranges of devices. Avaya Network Management Server tests the IP address of devices to poll against the list of devices in the IP Wildcards list. If the IP address matches a range, the server uses the range’s SNMP access parameters when polling the device. The order in the list is important, because the SNMP access parameters of the first range in the list that matches a device’s IP address are used for that device.

To view SNMP access parameters for IP ranges, click the on the SNMP Access page of the Avaya Network Management Console Options dialog box. The IP Wildcard page appears.

Figure 3-4. Avaya Network Management Console Options Dialog

Delete

Apply

. The range is deleted from the Default table.

IP Wildcard

Box - IP Wildcard Page

tab

To add a new IP range to the list:

1. Click

23 Avaya Network Management Console User Guide

. A new row opens in the IP Wildcards table.

Add

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Avaya Network Management Console Introduction

2. Select V1 or V3 (login mode only) from the

listbox.

Type

pull-down

3. Enter an IP Wildcard in the

4. If you selected V1 in the

Type

IP Wildcard

field, enter read and write

field.

community values in their respective fields.

Type

5. If you selected V3 in the

User

pull-down listbox. The user name must have been defined in

field, select a user name from the

the User Administration window. For more information, refer to the Network Management User Administration User’s Guide.

6. Enter timeout and retry values in their respective fields.

. The new range is added to the IP Wildcards table.

7. Click

Apply

To change the position of a row in the IP Wildcards table:

1. Select a row.

2. Click the arrows to move the row up or down in the table.

. The new position table is applied.

3. Click

Apply

To edit entries in the in the IP Wildcards table:

1. Click the field you want to edit.

2. Edit the information in the field.

3. Click Apply. The changes are saved in the table.

To remove a range from the IP Wildcards table:

1. Select a row.

2. Click

3. Click

Delete

Apply

. The range is deleted from the IP Wildcards table.

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Chapter 3

Setting Specific IP Parameters

To view SNMP access parameters for specific devices, click the

tab on the SNMP Access page of the Avaya Network Management

IP’s

Specific

Console Options dialog box. The Specific IP’s page appears.

Figure 3-5. Avaya Network Management Console Options Dialog

Box - Specific IP’s Page

To add a new device to the list:

1. Click

2. Select V1 or V3 (login mode only) from the

. A new row opens in the Specific IP’s table.

Add

Type

listbox.

3. Enter the device’s IP address in the

Type

4. If you selected V1 in the

field, enter read and write

field.

community values in their respective fields.

Type

5. If you selected V3 in the

User

pull-down listbox. The user name must be defined in the

field, select a user name from the

User Administration Window. For more information, refer to the Network Management User Administration User’s Guide.

6. Enter timeout and retry values in their respective fields.

7. Click

. The device is added to the Specific IP’s table.

Apply

To edit entries in the Specific IP’s table:

1. Click the field you want to edit.

pull-down

2. Edit the information in the field.

3. Click Apply. The changes are saved in the table.

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To remove a device from the Specific IP’s table:

1. Select a device.

2. Click

3. Click

Delete

Apply

. The device is deleted from the Specific IP’s table.

Setting Connectivity Polling Parameters

Connectivity polling parameters determine whether Avaya Network Management Server will use PING to determine the status of devices that do not support SNMP, the interval between PINGs, and the number of times that Avaya Network Management Server will unsuccessfully PING a node before declaring it to be unreachable. To set default connectivity polling parameters:

1. Click the

Connectivity Polling

Management Console Options dialog box. The Connectivity Polling page appears.

Figure 3-6. Avaya Network Management Console Options Dialog

Box - Connectivity Polling Page

tab at the top of the Avaya Network

2. Select a Connectivity Status.

PINGed.

3. Enter a number in the

Avaya Network Management Server will unsuccessfully PING a node before declaring it to be unreachable.

Avaya Network Management Console User Guide 26

means that devices will be

means that devices will not be PINGed.

Off

Retries

field. This is the number of times

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4. Enter a number in the

milliseconds Avaya Network Management Server will wait for a response when PINGing a node before declaring it to be unreachable.

5. Enter a number in the

seconds

. This is the amount of time between PINGs.

6. To return the values to the default settings, click

7. Click

Apply

polling parameters.

Selecting a Default Map

The Default Map page of the Avaya Network Management Console Options dialog box enables you to select the Network Map that is used when Avaya Network Management Server starts. To select a default Network Map:

1. Click the

Management Console Options dialog box. The Default Map page appears.

Timeout

Interval

field. This is the number of

field and select either

minutes

Default

. The network is configured with the new connectivity

Default Map

tab at the top of the Avaya Network

Figure 3-7. Avaya Network Management Console Options Dialog

Box - Default Map Page

2. Select a Network Map from the Default map name pull-down

listbox.

. The selected map is now the default Network Map.

3. Click

Apply

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Setting Read/Write Defaults

The Read/Write Defaults page of the Avaya Network Management Console Options dialog box enables you to set the default read/write permissions.

To set read/write defaults:

Avaya Network Management Console Introduction

1. Click the

Read/Write Defaults

tab at the top of the Avaya Network Management Console Options dialog box. The Read/Write Defaults page appears.

Figure 3-8. Avaya Network Management Console Options Dialog

Box - Read/Write Defaults Page

2. Check the

request read/write permission. If this checkbox is not checked, then the first console opened receives read/write permission. Any other console window that requests read/write permission is refused.

3. Enter the interval of time in seconds in the

the holder of the read/write permission is allotted to respond to the read/write request.

4. Click

Avaya Network Management Console User Guide 28

Allow Read/Write request

Apply

checkbox to enable a user to

Timeout (sec)

field that

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Chapter 3

Using Avaya Network Management Console Tables

Avaya Network Management Console informs you of the status of each row in a table. The following table shows symbols that appear at the start of a row, with their corresponding explanations.

Table 3-2. Row Status

Symbol Explanation

The row is a new entry.

The row is to be deleted.

The row has been modified.

Using Avaya Network Management Console Help

This section explains how to use the on-line help in Avaya Network Management Console. The on-line help can be opened to the contents page or directly to a topic of interest. For more information, refer to:

• Opening the Help to the Contents Page

• Opening the Help to a Topic of Interest

Opening the Help to the Contents Page

To open the help to the contents page, select on-line help opens to the contents page.

Opening the Help to a Topic of Interest

To open the help directly to a topic of interest:

1. Click .

Help > Contents

. The

Select arrow with a question mark.

29 Avaya Network Management Console User Guide

Help > Help On

. The cursor changes to the shape of an

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Avaya Network Management Console Introduction

2. Click on a point of interest in Avaya Network Management

Console. The help opens to a topic explaining the clicked feature.

Closing Avaya Network Management Console

To close Avaya Network Management Console, select Avaya Network Management Console closes.

File > Exit

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Avaya Network Management Console Network Tree

This chapter provides a detailed description of the Network Tree. It includes the following sections:

• Introduction to the Network Tree

Network Tree.

• Using the Network Tree

Network Tree and its hierarchy, and instructions on how to customize the Network Tree.

• Printing the Network Tree

Network Tree.

• Searching the Tree

search for elements in the Network Tree.

- A detailed description of the

- Instructions on how to print the

- Instructions on using the Find feature to

Introduction to the Network Tree

When viewing the network, you may want to view:

• The structure of the network by subnet.

• The information categorized by the different types of devices in the network.

- An introduction to the

• The system view, which includes the voice elements in a data network, and the relationships between VoIP end points, gatekeepers, and call managers.

Avaya Network Management Console’s user interface provides an integrated view of the structure of the network, along with details about specific elements.

In addition, you may want to categorize the devices in your network by other criteria, such as workgroups or location. Avaya Network Management Console allows you to create user defined views of your network and assign devices to custom categories. You can create up to five custom views of your network.

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Avaya Network Management Console Network Tree

The left side of the user interface is the Network Tree. This provides a hierarchical view of the network. The right side of the user interface contains the Network Table. Together, these views provide details about specific elements in the network.

When an element in the tree is selected, the elements immediately below the selected element appear in the Network Table. Elements in the Network Table are accompanied by fields providing details about the elements.

Using the Network Tree

There are two default views of the Network Tree - the Subnet View and the Device Type View. A third view, the System View, appears for networks containing VoIP devices. In addition, you can define up to five custom views of the network. The Subnet View shows a hierarchical representation of the subnets in the network. The Device Type View shows a view of the network grouped by device type. The System View shows a hierarchical representation of the voice devices in the network. To switch to a different view, click the appropriate tab above the tree.

To expand the view of a contracted element in the tree or to contract the view of an expanded element in the tree:

Double-click the element.

Click the handle next to the element you want to expand or contract.

The following sections describe the following views of the Network Tree:

• The Subnet View of the Subnet View of the network.

• The Device Type View elements of the Device Type View of the network.

• The System View of the System View of the network.

• Custom Views your network.

- A description of the hierarchy and elements

- A description of the hierarchy and

- A description of the hierarchy and elements

- Instructions on how to create custom views of

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Chapter 4

The Subnet View

The Subnet View tree shows a hierarchical view of the subnets in the network. The Subnet View of the network contains the following levels:

1. My Network - An icon representing the entire network. When the icon representing the network is selected, all subnets appear in the Network Table.

2. Subnets - Icons representing the subnets in the network. When an icon representing a subnet is selected, all devices with IP addresses in the selected subnet appear in the Network Table.

3. Devices - Each icon representing a device is labeled with the logical name or IP address of the device. When an icon representing a device is selected, the device’s interfaces appear in the Network Table.

The Device Type View

The Device Type View tree shows the network grouped by device type. The Device Type View of the network contains three levels.

1. My Network - An icon representing the network. When the icon representing the network is selected, all supported device types in the network appear in the Network Table.

2. Device Types - Icons representing all supported device types that appear in the network. When an icon representing a device type is selected, all devices of the selected type appear in the Network Table.

3. Devices - Icons representing the devices in the network. Each icon is labeled with the name of the device. When an icon representing a device is selected, the device’s interfaces appear in the Network Table.

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The System View

The System View tree shows a hierarchical view of the voice devices in the network. The tree is organized with the voice device controllers on the higher levels and the controlled voice devices on lower levels.

Avaya Network Management Console Network Tree

Figure 4-1. System View

The root of the System View tree is My Network. This icon represents all voice devices in the network. The root splits into two branches - CM Servers (Communication Manager Media Servers) and Other.

Under the CM Servers branch, the tree splits into locations. For each location, Communication Manager Media Servers and voice adjuncts (e.g., Intuity Audix) appear.

For S8700 Communication Manager Media Servers, the tree displays CLANs and VAL boards. Under the CLANs, IP phones with their extension numbers and Media Gateways (MGs) are displayed. Entries for the active and standby Communication Manager Media Servers are also displayed.

For S8300 Communication Manager Media Servers, the tree displays IP phones with their extension numbers and MGs.

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Chapter 4

The Other branch splits into three. The S8100 branch displays S8100 Devices in the network. The Unaffiliated branch displays IP phones with their extension numbers and MGs, whose affiliation with a Communication Manager Media Server cannot be determined. The Remote Controller branch displays IP phones with their extension numbers and MGs, whose Communication Manager Media Servers were not discovered in the network.

Custom Views

To refresh the System View tree, select

Actions > System View Discovery

. The System View Discovery runs, and the System View tree is updated This function is not available for stations running Network Management Console remotely.

* Note: If the System View tab does not appear, run Discovery or

System View Discovery. The tab appears with the discovered devices in the tree.

Avaya Network Management Console allows you to create custom views of your network. This enables you to design a view of your network based on criteria that are important to you. For example, you can design a custom view based on the location of devices or based on the functions that devices perform (i.e., backbone switches, servers, important users, etc.). This can help you focus on a particular set of devices. The following topics are discussed in this section:

• Creating Custom Views

• Modifying Custom Views

• Deleting Custom Views

• Adding Branches in Custom Views

• Modifying Branches in Custom Views

• Deleting Branches in Custom Views

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Avaya Network Management Console Network Tree

Creating Custom Views

To create a custom view:

1. Select

2. Enter a name for the view in the

* Note: View names cannot contain periods.

3. Enter a description of the view in the

4. Click

File > View > New

Figure 4-2. New View Dialog Box

. The view is added to Avaya Network Management

Apply

Console with the top level are added to a branch labeled

. The New View dialog box opens.

View Name

My Network

Unassigned

field.

Description

. All devices in the network

field.

Modifying Custom Views

To modify a custom view:

1. Click the View Tab associated with the custom view you want to

modify.

2. Select

3. Change the name for the view in the

* Note: View names cannot contain periods.

4. Change the description of the view in the

Edit > Modify View

Figure 4-3. Customize View Dialog Box

. The Customize View dialog box opens.

View Name

field.

Description

field.

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Chapter 4

Deleting Custom Views

Adding Branches in Custom Views

5. Click Apply

To delete a custom view of the network:

1. Click the View Tab associated with the custom view you want to

modify.

2. Select

3. Click

You can add branches to a custom view of the network and populate the branches with devices or nested branches.

To add branches to a custom view of the network:

1. Select the icon in the Network Tree to which you want to add a

branch.

2. Select

. The view is modified.

Edit > Delete View

. The custom view is deleted.

Yes

File > New > Branch

. A confirmation dialog box opens.

. The Add Branch dialog box opens.

Figure 4-4. Add Branch Dialog Box

3. Enter a name for the branch in the

* Note: Branch names cannot contain periods.

4. Enter a description of the branch in the

5. Assign devices to the branch using the following procedure:

— To add devices to the

a. Select the devices you want to add to the branch in the

Unassigned

list.

Members

Branch name

Branch Description

list:

field.

b. Click . The devices appear in the

37 Avaya Network Management Console User Guide

Members

list.

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Avaya Network Management Console Network Tree

Modifying Branches in Custom Views

— To remove devices from the

a. Select the devices you want to remove from the branch in the

Members

b. Click . The devices are removed from the

6. Click

You can add and remove devices from branches in a custom view of the network. To modify a branch of a custom view of the network:

1. Select the branch you want to modify in the Network Tree.

* Note: The

2. Select

Apply

part of the tree.

list.

. The branch and its devices are added to the selected

Unassigned

Edit > Modify

Figure 4-5. Modify Branch Dialog Box

branch cannot be modified.

. The Modify Branch dialog box opens.

Members

list:

Members

list.

3. Change the name of the branch using the

* Note: Branch names cannot contain periods.

4. Change the comment attached to the view in the

field.

5. Assign devices to the branch. For instructions on assigning devices

to the branch, refer to “Adding Branches in Custom Views” on

page 37.

6. Click

Deleting Branches in

You can delete branches from a custom view of the network. To delete a branch of a custom view of the network:

Custom Views

Avaya Network Management Console User Guide 38

1. Select the branch you want to delete in the Network Tree.

. The branch is modified.

Apply

Branch Name

Branch Description

field.

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Chapter 4

* Note: The

2. Select

3. Click

Unassigned

Edit > Delete

. The branch is deleted, and all its devices appear in the

Yes

list.

branch cannot be deleted.

. A confirmation dialog box opens.

Printing the Network Tree

To print the current view of the Network Map, select current view of the Network Map is printed.

To view a preview of the printed Network Map, select The preview of the Network Tree opens.

Figure 4-6. Network Tree Print Preview

File > Print

File > Print Preview

. The

To print the Network Map, click

To close the Preview window without printing the map, click

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Searching the Tree

Avaya Network Management Console enables you to search the Network Map for specific elements. To search the Network Map:

1. Click .

Avaya Network Management Console Network Tree

Select

Edit > Find

. The Find dialog box opens.

Figure 4-7. Find Dialog Box

2. Select one of the

Find Options

option buttons.

3. Enter the device’s name (or part of it), IP address, or MAC address

in the

4. Click

Find What

. The element you searched for appears highlighted in

Find

field.

the tree.

To find the next element that matches the search criteria, click The element you searched for appears highlighted in the tree.

To close the Find dialog box, click

Avaya Network Management Console User Guide 40

Cancel

Find Next

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Avaya Network Management Console Network Table

This chapter provides a detailed description of the Network Table. It includes the following sections:

• Using the Network Table

information in the Network Table.

• Managing Objects

unmanage objects in the Network Map.

• Manually Adding Devices

to the Network Map.

• Modifying Devices

parameters.

• Device Parameters

parameters.

• Deleting Devices

the Network Map.

Using the Network Table

The Network Table provides information about the objects in the selected branch of the Network Tree. The information in the Network Table varies depending on the element selected in the Network Tree. The following sections provide an explanation of the fields and the color of devices in the Network Table:

- A detailed description of the

- Instructions on how to manage and

- Instructions on how to add devices

- Instructions on how to modify device

- A detailed description of device

- Instructions on how to delete devices from

• Network Table Fields

• Network Table Colors

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Network Table Fields

The following table lists the columns in the Network Table when the root of the Network Tree is selected in Subnet View.

Field Description

Avaya Network Management Console Network Table

Table 5-1. Network Table - Subnets

Name

Status

No. of Devices

IP address of the subnet.

The status of the subnet.

The number of registered devices in the subnet.

The following table lists the columns in the Network Table when the root of the Network Tree is selected in Device Type View.

Table 5-2. Network Table - Device Types

Field Description

Name

No. of Devices

The device type.

The number of registered devices of the device type in the current Network Map.

The following table lists the columns in the Network Table when a subnet or device type is selected in the Network Tree.

Table 5-3. Network Table - Devices

Field Description

Name

Device Status

IP address

Subnet Mask

Device Type

Avaya Network Management Console User Guide 42

The Best Name of the device known to Avaya Network Management Console.

The status of the device.

The IP address of the device.

The subnet mask of the device’s IP address.

The device type.

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Chapter 5

The following table lists the columns in the Network Table when a device is selected in the Network Tree.

Table 5-4. Network Table - Interfaces

Field Description

IP Address

Interface Status

MAC Address

Subnet Mask

Interface Number

Network Table Colors

Devices and interfaces viewed in the Network Table are colored based on their status. The following table provides a list of colors and the statuses they represent.

Color Device Status

Green

Yellow

Red

The IP address of the interface.

The status of the interface.

The MAC address of the device.

The subnet mask of the device’s IP address.

The number of the interface.

Table 5-5. Device and Interface Status Colors

The device/interface status is Okay.

The device status is Warning.

The device/interface status is Fatal.

Off-White

Blue

The device is unmanaged.

The agent interface does not respond to SNMP. (Probably caused by an incorrect read community.)

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Avaya Network Management Console Network Table

The following diagram outlines the method used by Network Management to determine the color of a device in the Network Table.

Figure 5-1. Device Coloring Method

Is the device managed?

Yes No

The Agent Status is unreachable

or there is no Agent interface?

Yes No

Are all interfaces

up?

Yes

Green

Okay

Yellow

Warning

Managing Objects

Is there at least one reachable IP

color and status

interface?

The Agent's

status

determines the

of the device.

Off-White

Unmanaged

Red

Fatal

The Network Map includes all devices that have been discovered. You can control which of these devices are managed (monitored by Avaya Network Management Server) and which of these devices are unmanaged (not monitored by Avaya Network Management Server). If there are many objects in your Network Map, managing all of the objects may put stress on your network resources. You may also want to keep devices that do not need management, such as workstations, in the Network Map.

When an object in the Network Map is unmanaged, you cannot communicate with the device using Avaya Network Management Console, and the device’s color in the Network Table is off-white. In addition, Network Management will not test the device’s connectivity status (PING) or receive any traps from an unmanaged device.

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To unmanage an object:

1. Select the object in the Network Table.

2. Select

Edit > Unmanage.

To manage an unmanaged object:

1. Select the object in the Network Table.

2. Select

Edit > Manage.

Manually Adding Devices

You can manually add devices to the Network Map. To manually add a device to the current Network Map:

1. Select

File > New > Device

Figure 5-2. Add Device Dialog Box

The selected object is unmanaged.

The selected object is managed.

. The Add Device dialog box opens.

2. Enter the device’s parameters in the dialog box.

3. To edit the device’s SNMP parameters, click the

4. Enter the SNMP parameters.

5. Click

For information on the fields in the Add Device dialog box, refer to

“Device Parameters” on page 46

45 Avaya Network Management Console User Guide

. The device is added to the Network Map.

Apply

SNMP Access

tab.

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Modifying Devices

To modify the device or SNMP parameters of a device in the current Network Map:

1. Select a device.

Avaya Network Management Console Network Table

2. Select

3. Modify the parameters in the dialog box.

4. To edit the device’s SNMP parameters, click the

5. Enter the SNMP parameters.

Edit > Modify

opens with the selected device’s parameters.

Figure 5-3. Modify Device Parameters Dialog Box

. The Modify Device Parameters dialog box

SNMP Access

tab.

. The parameters are modified.

6. Click

For information on the fields in the Modify Device Parameters dialog box, refer to “Device Parameters” on page 46

Apply

Device Parameters

The following table provides a list of the parameters in the Add Device and Modify Device dialog boxes.

Table 5-6. Device Parameters

Parameter Description

IP Address IP address of the device.

Mask The IP subnet mask.

MAC The MAC address of the agent.

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Chapter 5

Table 5-6. Device Parameters (Continued)

Parameter Description

Device Name The name or best name of the device.

Device Type Type of device. Possible types are:

Auto Discover

•

- Avaya Network Management Server polls the device to determine the device type.

• Avaya Device - Where Avaya Device is the name of an Avaya Device.

•

Generic SNMP

•

Generic IP

- For other SNMP Devices.

- For IP Devices that do not

use SNMP.

• Other Device - Where Other Device is another recognized device type.

Status The managed status of the device. Possible

statuses are:

•

Manage

- The device is managed by

Network Management.

•

Un-manage

- The device is not managed

by Network Management.

SNMP The SNMP protocol. Possible SNMP protocols

are:

• Snmp V1

• Snmp V3

Read Community The device’s read community. Only applicable

for SNMP protocol V1.

Write Community The device’s write community. Only

applicable for SNMP protocol V1.

User A user name as defined in the User

Administration. Only applicable for SNMP protocol V3.

Retries The number of times an application will poll a

device without receiving a response before timing out.

Timeouts (milliseconds)

The number of milliseconds an application will poll a device without receiving a response before timing out.

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Deleting Devices

To delete selected devices from the current Network Map:

1. Select a device.

— To select more than one device, press CTRL while selecting

Avaya Network Management Console Network Table

additional devices.

2. Select

3. Click

Edit > Delete

. The selected device is deleted from the Network Map.

Yes

. A confirmation dialog box appears.

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Avaya Network Management Console Application Launcher

This chapter provides detailed instructions on launching applications from Avaya Network Management Console. It includes the following sections:

• Launching Device Applications

device-specific applications from Avaya Network Management Console.

• Launching Network-wide Applications

launching network-wide applications from Avaya Network Management Console.

For information specific to an application, refer to the application’s User Guide or on-line help.

Launching Device Applications

This section provides instructions on launching the following device specific applications from Avaya Network Management Console:

• Device Manager

• Teln e t

• Web Session

- Instructions on launching

- Instructions on

• PING

• Avaya Site Administrator

• Avaya MultiSite Administration

• Avaya Fault and Performance Manager

• Avaya VAL Manager

• Avaya Wireless

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Device Manager

To launch the Device Manager for a managed device in the current Network Map:

Avaya Network Management Console Application Launcher

1. Select the device.

2. Click .

Teln et

Select

Double-click the device. The Device Manager for the selected device opens.

* Note: When running a remote session of Avaya Network

Telnet can be used to access the Command Line Interface (CLI) of a network device. This allows you to change the device’s setup. If you are running Avaya Network Management remotely, you can use Telnet to manage devices whose Device Managers cannot be run remotely.

To launch a Telnet session to a managed device in the current Network Map:

1. Select the device.

Tools > Avaya Device Manager

Management Console, Device Manager can only be launched for devices that can be managed remotely.

2. Click .

Select

Web Session

Web Sessions can be used to manage devices that support Web Sessions over the Internet. These devices include some Avaya devices. In addition, non-Avaya devices that support Web Sessions can be managed from both local and remote sessions of Avaya Network Management.

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Tools > Telnet

. A Telnet session opens to the device.

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Chapter 6

To launch a Web Session:

1. Select a device that supports Web Sessions.

2. Click .

Select

Tools > Web

PING

The PING application enables you to PING devices from within Avaya Network Management Console. If you are having a problem communicating with the device via SNMP, try to ping the device. This will help you to determine whether the cause of the problem is related to the device’s SNMP parameters or to a general communication problem with the device.

To PING a managed device:

1. Select the device.

2. Select

Tools > Ping

Command window.

Avaya Site Administrator

Avaya Site Administrator (ASA) is a system management tool designed for user administration and maintenance of IP enabled Avaya Communication Manager telephony systems and IP phones. ASA also provides terminal emulation capabilities for general administration of other types of voice devices.

. A Web Session opens to the device.

. The results of the PING appear in the

* Note: ASA is part of Avaya Integrated Management.

Avaya Network Manager Console in Standalone Mode will recognize Media Servers and IP phones that can be managed by ASA. If you have ASA installed on your computer, you can launch ASA to manage an appropriate device from Avaya Network Management Console.

To launch the main ASA window, select

Administration

window opens.

51 Avaya Network Management Console User Guide

Tools > Avaya Site

with no telephony device selected. The main ASA

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Avaya Network Management Console Application Launcher

To launch ASA on an appropriate switch, gateway, or IP phone:

1. Select an appropriate managed telephony device.

2. Select

Tools > Avaya Site Administration

Double-click an appropriate managed telephony device.

— If you selected a Communication Manager Media Server, ASA

connects to the device and opens the appropriate form for the server.

— If you selected an IP phone, ASA connects to the

Communication Manager Media Server controlling the selected phone and opens the appropriate form for the phone’s extension.

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Chapter 6

Avaya MultiSite Administration

Avaya MultiSite Administration is a system management tool designed for configuration of Communication Manager Media Servers and Media Gateways, and upgraded DEFINITY

* Note: Avaya MultiSite Administration is part of Avaya Integrated

Management.

To launch the main Avaya MultiSite Administration window:

servers.

Select

Tools > Avaya MultiSite Administration

selected. The main Avaya MultiSite Administration window opens.

To launch Avaya MultiSite Administration on an appropriate device:

1. Select an appropriate managed device.

2. Select

Tools > Avaya MultiSite Administration

Administration opens on the selected device.

Avaya Fault and Performance Manager

Avaya Fault and Performance Manager is a system management tool designed for monitoring the performance and viewing faults on Avaya Media Servers and Gateways, and upgraded DEFINITY

* Note: Avaya Fault and Performance Manager is part of Avaya

Integrated Management.

To launch the main Avaya Fault and Performance Manager window, select

Tools > Avaya Fault and Performance Manager

selected. The main Avaya Fault and Performance Manager window opens.

with no device

. Avaya MultiSite

servers.

with no device

To launch Avaya Fault and Performance Manager on an appropriate device:

1. Select an appropriate managed device.

2. Select

and Performance Manager opens on the selected device.

53 Avaya Network Management Console User Guide

Tools > Avaya Fault and Performance Manager

. Avaya Fault

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Avaya VAL Manager

Avaya VAL Manager is a system management tool designed for Voice Announcements over LAN (VAL) on Avaya switches that support VAL.

* Note: Avaya VAL Manager is part of Avaya Integrated

Management.

Avaya Network Management Console Application Launcher

To launch the main Avaya VAL Manager window, select

VAL Manager

window opens.

To launch Avaya VAL Manager on an appropriate VAL board:

Avaya Wireless

Avaya Wireless is a system management tool designed for configuration of Avaya Wireless (AP 1 and 2) devices.

To launch Avaya Wireless on an appropriate Access Point (AP) device:

with no device selected. The main Avaya VAL Manager

1. Select an appropriate VAL board.

2. Select

Tools > Avaya VAL Manager

Double-click an appropriate managed device. Avaya VAL Manager opens on the selected device.

Tools > Avaya

1. Select an appropriate managed device.

2. Select

Double-click an appropriate managed device. Avaya Wireless opens on the selected switch.

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Tools > Avaya Wireless

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Chapter 6

Launching Network-wide Applications

To launch a network-wide application, select where Application Name is the name of the network-wide application you want to run. The network-wide application opens.

* Note: Avaya SMON Manager is only available with the purchase of

an SMON license. For more information on SMON licenses, refer to Appendix B, Setting up the SMON License in the Avaya SMON Manager User Guide.

* Note: Not all network-wide applications can be launched when

running a remote session of Avaya Network Management Console.

If you configured Network Management’s Login Mode for use with SNMPv3, you are prompted to log in to each network-wide application when it starts up.

Tools >

Application Name,

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Network Maps

This chapter provides a detailed description of Network Maps in Avaya Network Management Console. It includes the following sections:

• Introduction to Network Maps

Maps.

• Managing Network Maps

open, save, and print Network Maps.

• Importing Devices into the Network Map

instructions on importing devices into the Network Map.

• Exporting the Network Map

exporting the devices in a Network Map to a file.

- Instructions on how to create,

Introduction to Network Maps

The Network Map is the set of devices that can be viewed in Avaya Network Management Console. The Network File provides a method of storing information about the devices in a Network Map. You can create a number of Network Maps and save each one to a separate file. This can be useful in maintaining backups when major changes are made to the Network Map. When changes are made to a Network Map, they are saved in the map’s Network File.

- An introduction to Network

- Detailed

- Detailed instructions on

Devices can be imported into a Network Map from a text file. In addition, you can export the Network Map for use with other applications. For more information on exporting the current Network Map, refer to “Exporting the Network Map” on page 60

Managing Network Maps

The following sections provide instructions for creating, opening, saving, and printing

Avaya Network Management Console User Guide 56

Network Maps.

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Chapter 7

Creating a Network Map

To create a new Network Map:

1. Select

File > New > Map

. The Create New Map dialog box opens.

Figure 7-1. Create New Map Dialog Box

2. Enter a name for the file in the

3. Click

. A new Network Map is created.

New map name

field.

4. Add subnets and devices to the Network Map using one of the

following methods:

— Discovery - For more information, refer to “Discovering

Subnets and Nodes” on page 75.

— Manual Entry - For more information, refer to “Manually

Adding Devices” on page 45.

— Importing - For more information, refer to “Importing

Devices into the Network Map” on page 59.

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Opening a Network Map

To open a Network Map:

Network Maps

1. Select

File > Open > Map

. The Open Map dialog box opens.

Figure 7-2. Open Map Dialog Box

2. Select a Network Map from the list.

. The selected Network Map opens.

3. Click

Open

Saving a Network Map to a Different Name

To save a Network Map to a different Name:

1. Select

File > Save As

. The Save Map As dialog box opens.

Figure 7-3. Save Map As Dialog Box

2. Enter a name for the file in the

3. Click

Save As

. The Network Map is saved.

Map Name

field.

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Printing a Network Map

To print a Network Map, select

File > Print

. The Network Map is printed.

Importing Devices into the Network Map

Devices can be imported from a text file into the Network Map. The information for each device must be on a single line, with the various information fields for the device separated by commas. This file is referred to as a Comma Separated Value (CSV) file.

The following is an example of rows in a CSV file:

.1.3.6.1.4.1.23.1.6.4.11,149.49.32.253,149.49.48.215,255.255.255.0,00:C0:4F:91:1A:26,Days 2,Days2,30,5

.1.3.6.1.4.1.23.1.6.4.11,149.49.32.184,149.49.48.91,255.255.255.0,00:C0:3E:11:B3:14,Venus,, ,45,6

.1.3.6.1.4.1.23.1.6.4.11,149.49.32.251,149.49.43.210,255.255.0.0,00:C0:1F:01:C2:11,Lazy23, Lazy23,20,3

,149.49.48.204,255.255.255.0,00:A7:F2:11:BA:34,Oddball,Harpo,Harpo,60,7

* Note: The information fields of the CSV file will be different

depending on whether SNMP V1 or V3 is active.

For information on the structure of CSV files of devices to import to a Network Map, refer to “CSV File Structure” on page 60

To import devices from a CSV file into the current Network Map:

1. Select

File > Import

. A standard file browser opens.

2. Browse to the CSV file.

. The devices in the CSV file are imported into the

3. Click

Open

current Network Map.

If a device listed in the file has the same IP address as a device already existing in the Network Map, the device details in the CSV file overwrite those in the Network Map. If a syntax error exists in the CSV file, the import stops after it has processed all the devices listed before the error.

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Exporting the Network Map

The current Network Map can be exported to CSV files for use with applications, such as Microsoft Excel. For information on the structure of CSV files of exported Network Maps, refer to “CSV File Structure” on

page 60.

To export devices from the current Network Map to a CSV file:

Network Maps

1. Select

2. Browse to the directory to which you want to save the file.

3. Enter a name for the CSV file in the

4. Click

CSV File Structure

The structure of the information in the CSV file is described in the following table.

Field Description

Device Type SysOId

IP Address The IP address of the device.

File > Export > Map

. The current Network Map is exported to the specified

Save

CSV file.

Table 7-1. CSV Network File Syntax

. A standard file browser opens.

Name

field.

The SysOId that defines the type of device.

* Note: For IP Devices that do not use

SNMP, this field is empty.

IP Subnet Mask The IP subnet mask.

Agent MAC Address

Name The name or best name of the device.

Read Community

Write Community

User A user name as defined in the User

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The MAC address of the agent.

The read community of the device. Only applicable for SNMP protocol V1.

The write community of the device. Only applicable for SNMP protocol V1.

Administration. Only applicable for SNMP protocol V3.

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Table 7-1. CSV Network File Syntax (Continued)

Field Description

Retries The number of times an application will

poll the device without receiving a response before timing out.

Timeouts The number of milliseconds an application

will poll the device without receiving a response before timing out.

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Introduction to the Discovery Window

This chapter provides an introduction to the Discovery window. It includes the following sections:

• Opening the Discovery Window

open the Discovery window.

• The Discovery User Interface

window.

• Closing the Discovery Window

the Discovery window.

- A description of the Discovery

Opening the Discovery Window

To open the Discovery window:

Click .

. The Discovery window opens.

Discovery

Menu Bar

Select

Actions > Discovery

Figure 8-1. Discovery Window

- Instructions on how to

- Instructions on how to close

Discovery

Toolbar

Subnets

Table

Discovery

Log Area

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Discovery

Dialog Area

Discovery

Status Bar

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The Discovery User Interface

The Discovery user interface consists of the following elements:

• Discovery Menu Bar - Menus for accessing Discovery functions.

For more information on Discovery menus, refer to Appendix A,

Network Management Menus.

• Discovery Toolbar

functions.

• Subnets Table

and discovered subnets.

• Discovery Dialog Area

boxes open.

• Discovery Log Area

Log opens.

• Discovery Status Bar

Discovery session.

- Toolbar buttons for accessing Discovery

- A table of subnets listed in the Network View

- A resizeable window where the Discovery

- A resizeable window where all dialog

- Displays information about the current

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Discovery Toolbar

The table below describes the buttons on the Discovery Toolbar and gives the equivalent menu options.

Button Description Menu Item

Introduction to the Discovery Window

Table 8-1. Discovery Toolbar

Saves the current Discovery settings.

Opens the Discovery Options dialog box.

Starts a Discovery based on the default routers of the management station and the contents and settings of the Subnet Table.

Stops a Discovery process.

Adds a subnet to the Subnet Table.

Opens the Modify Subnet dialog box.

Deletes the selected subnet from the Subnet Table.

Checks the

Discover

field for the

selected subnet.

File > Save As

File > Options

Actions > Discover

Actions > Stop Network Discovery

Edit > Add

Edit > Modify

Edit > Delete

Edit > Select

Unchecks the

Discover

field for the

Edit > Unselect

selected subnet.

Opens the Discovery Log.

Opens context-sensitive help.

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View > Discovery Log

Help > Help On

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Subnets Table

The Subnets Table contains a list of subnets from the following sources:

• The current Network Map.

• Subnets added to the Subnets Table manually by the user.

• Subnets found in a Discovery.

The following table provides a list of the fields in the Subnets Table and provides an explanation of each field.

Table 8-2. Subnets Table Fields

Field Name Description

Subnet The IP address of the subnet.

Mask The subnet mask.

Router The IP address of the subnet’s router.

Status The status of Discovery on this subnet. Possible

statuses are:

• Stop - The Discovery was stopped by the user.

• In progress - Discovery on this subnet is

currently in progress.

• Done - Discovery on this subnet has been

completed.

Discover A checkbox determining whether or not Discovery

should search for nodes on the subnet.

• Checked: Discovery will search for nodes on this subnet.

• Unchecked: Discovery will not search for nodes on this subnet.

Nodes The numbers of nodes discovered in the subnet.

To sort the Subnet Table by one of the fields, click the field’s column header. To reverse the sort order, click the column header again.

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Discovery Dialog Area

The area at the right of the Subnets Table is where all dialog boxes open. This area can be resized by dragging the vertical splitter bar with the mouse. When a dialog box opens, it replaces the current dialog box open in the Dialog Area. When no dialog box is open, the Dialog Area disappears and the Subnets Table expands to take its place.

Discovery Log Area

The area under the Subnets Table is where the Discovery Log opens. This area can be resized by dragging the horizontal splitter bar with the mouse. When the Discovery Log is closed, the Log Area disappears and the Subnets Table expands to take its place.

Discovery Status Bar

Introduction to the Discovery Window

The Discovery Status Bar provides information about the current Discovery including:

• Current Discovery Phase - The phase of the current Discovery.

Possible phases are:

— Ready - There is no Discovery in progress.

— Discovering Devices - Discovery is searching for subnets

and routers.

• Devices - The total number of devices found in the current

Discovery.

• Entries in the Log - If there are entries in the Discovery Log, the

’ appears in the Status Bar. For information on viewing

letter ‘ the Discovery Log, refer to “Using the Discovery Log” on page 82

• Changes Found - If Discovery found subnets and/or nodes that

are not in the current Network File, the letter ‘ Status Bar.

Closing the Discovery Window

’ appears in the

To close the Discovery window, select closes.

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File > Exit

. The Discovery window

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Discovering Your Network

This chapter provides detailed instructions on how to use Avaya Network Management Console’s Discovery feature. It includes the following sections:

• Setting Discovery Options

Discovery options.

• Discovering Subnets and Nodes

discover the subnets and devices in your network.

• Using the Discovery Log

the Discovery Log and instructions on how to handle problems accessing routers, save the Discovery Log, and delete log entries.

• Manually Discovering System View

discover the VoIP devices in your network.

• Using the System View Log

System View Log.

* Note: All toolbar buttons and menu items referred to in this

chapter are in the Discovery Window.

Setting Discovery Options

The Discovery Options dialog box allows you to configure Discovery options. Using the Discovery Options dialog box, you can configure the method and range of Discovery, the method Discovery uses for selecting names for discovered nodes, and the types of nodes Discovery will find. The following topics are discussed in this section:

- Instructions on how to set

- Instructions on how to

- A description of the information in

- Instructions on how to

- Instructions on how to open the

• Configuring Discovery Method and Range

• Configuring Discovery’s Naming Method

• Selecting Device Types to Discover

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To configure Discovery options:

Click in the Discovery toolbar.

Discovering Your Network

Select

File > Options

in the Discovery menu bar. The Discovery

Options dialog box opens.

Configuring Discovery Method and Range

To configure the method and range of Discovery:

1. Click the

IP Discovery

dialog box. The IP Discovery page of the Discovery Options dialog box appears.

Figure 9-1. IP Discovery Options Dialog Box

tab at the top of the Discovery Options

2. Configure the IP Discovery options.

3. Click

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. IP Discovery Options are configured.

Apply

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The following table provides a list of the fields in the IP Discovery page of the Discovery Options dialog box.

Table 9-1. IP Discovery Options

Field Name Description

Default gateway for the CVS host

Maximum subnet size to ping

The IP address of the default gateway used for Discovery. By default, this is the Gateway IP Address for the Network Management management station.

The mask applied to the subnet address to determine the number of IP addresses in the subnet. Possible values are:

Disable Ping

•

(Ping is not used to

discover devices.)

•

255.255.255.252

•

255.255.255.248

•

255.255.255.240

•

255.255.255.224

•

255.255.255.192

•

255.255.255.128

•

255.255.255.0

•

255.255.254.0

•

255.255.252.0

(2 hosts)

(6 hosts)

(14 hosts)

(30 hosts)

(62 hosts)

(126 hosts)

(254 hosts)

(510 hosts)

(1022 hosts)

•

255.255.248.0

•

255.255.240.0

•

255.255.224.0

•

255.255.192.0

•

255.255.128.0

•

255.255.0.0

(2046 hosts)

(4094 hosts)

(8190 hosts)

(16382 hosts)

(32766 hosts)

(65534 hosts)

* Note: The larger the maximum

number of IP addresses per subnet the longer it will take for Discovery to finish.

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Configuring Discovery’s Naming Method

To configure the method Discovery uses for selecting names for discovered nodes:

Discovering Your Network

1. Click the

Names Discovery

tab at the top of the Discovery Options dialog box. The Names Discovery page of the Discovery Options dialog box appears.

Figure 9-2. Names Discovery Options Dialog Box

2. Configure the Names Discovery options.

. Names Discovery Options are configured.

3. Click

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Apply

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The following table provides a list of the fields in the Names Discovery page of the Discovery Options dialog box.

Table 9-2. Names Discovery Options

Field Name Description

Update names for existing entries

This determines whether Discovery updates the names for nodes already listed in the Network Map. Possible states are:

• Update - Discovery updates the

names of all discovered nodes. User defined names will be replaced by the best name discovered.

• Don’t Update - The names of

existing entries to the Network Map will not be replaced.

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Table 9-2. Names Discovery Options (Continued)

Field Name Description

Discovering Your Network

Select best name sequence

This determines the order Discovery uses to define names for discovered nodes. Discovery can use the following sources to determine the name of a node:

• IP - The IP address of the node.

• SNMP system name - The value assigned to the device’s sysName MIB.

• Name Service - The name assigned to the node via a Name Service application.

Possible orders are:

• IP - Discovery will use the IP address of the node as its name.

• SNMP sysName > IP - If there is an SNMP system name, Discovery will use it as the node’s name. Otherwise, Discovery will use the node’s IP address.

• Name Service > SNMP sysName > IP - If there is a Name Service defined name, Discovery will use it as the node’s name. If there is no Name Service defined name, but there is an SNMP system name, Discovery will use it as the node’s name. Otherwise, Discovery will use the node’s IP address.

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• SNMP sysName > Name Service > IP - If there is an SNMP system

name, Discovery will use it as the node’s name. If there is no SNMP system name, but there is a Name Service defined name, Discovery will use it as the node’s name. Otherwise, Discovery will use the node’s IP address.

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Selecting Device Types to Discover

To configure the types of devices Discovery will find:

1. Click the

Discovered Types

tab at the top of the Discovery Options dialog box. The Discovered Types page of the Discovery Options dialog box appears.

Figure 9-3. Discovered Types Options Dialog Box

2. Configure the Discovered Types options.

. Discovered Types Options are configured.

3. Click

The Discovered Types page of the Discovery Options dialog box has two listboxes. Only devices in the Discovery. Devices listed in the

Discovered Types

Undiscovered Types

listbox will be found by

listbox are ignored.

To add device types to the Discovered Types list:

1. Select a device type from the

Undiscovered Types

2. Click . The device type is moved to the

list.

Discovered Types

list.

To remove device types from the Discovered Types list:

1. Select a device type from the

Discovered Types

2. Click . The device type is removed from the

list.

Discovered Types

list.

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Using the Discovery Scheduler

The Discovery Scheduler can be used to set Network Discovery to run at regular intervals and from specific start to end dates.

To schedule network discovery:

Discovering Your Network

1. Select

Actions > Schedule Network Discovery

menu bar. The Discovery Scheduler dialog box opens.

Figure 9-4. Discovery Scheduler Dialog Box

in the Discovery

2. Configure the Discovery Scheduler options.

3. Click

* Note: At different stages while Network Discovery is running,

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. Discovery Scheduler parameters are configured.

Apply

certain operations of Network Management Console are disabled.

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The following table provides a list of the fields in the Discovery Scheduler dialog box.

Table 9-3. Discovery Scheduler

Field Name Description

Enable Scheduler When checked, the Discovery Scheduler is

enabled.

Recurrence Pattern

The frequency to run Network Discovery. Possible values are:

•

- Select the hourly interval

Hour

between each discovery.

•

- Select the daily interval

Daily

between each discovery.

•

Weekly

- Select the weekly interval

between each discovery.

•

Monthly

- Select the monthly

interval between each discovery.

Start time Select the time to start the scheduled

discovery.

Range of recurrence

Select the start date and end parameter for the schedule. Possible end values are:

• No end date

• End after x occurrences - Enter

the number of times after which Discovery Scheduler does not run Network Discovery.

• End by - Enter the date after which

Discovery Scheduler does not run Network Discovery.

Discovering Subnets and Nodes

The Discovery function can be used to discover all the subnets and nodes in your network, or search for nodes on specific subnets.

For information on configuring Discovery Options, refer to “Setting

Discovery Options” on page 67.

Problems during Discovery are reported in the Discovery Log. For more information, refer to “Using the Discovery Log” on page 82

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The following topics are discussed in this section:

• Discovering All Subnets and Nodes

• Discovering Nodes on Specific Subnets

• Manually Adding Subnets

• Modifying Subnets

• Subnet Parameters

• Deleting Subnets

Discovering All Subnets and Nodes

To discover all the subnets and nodes in your network:

Discovering Your Network

1. Select

Edit > Delete All

in the Discovery menu bar. A confirmation

dialog box opens.

2. Click

. All subnets in the Subnets Table are deleted.

3. Click in the Discovery toolbar.

Select

Actions > Discover

in the Discovery menu bar. The Discovery process begins, and the Discovery Progress window opens.

Figure 9-5. Discovery Progress Window

To stop the Discovery, click opens. Click

. Discovery finishes adding the current node to

Yes

. A confirmation dialog box

Stop

the table and stops.

When the Discovery finishes, the Subnets Table will contain a list of the subnets discovered in your network.

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4. Click in the Discovery toolbar.

Select

File > Update Map

in the Discovery menu bar. The Network Map is updated with the results of the Discovery and saved to its corresponding Network File. After the Network Map is updated, System View Discovery runs automatically and the Network Map is updated with the System View tab.

Discovering Nodes on Specific Subnets

To select subnets upon which Discovery will search for nodes:

1. Check the

Discover

want to discover nodes.

1. In the Subnets Table, select the subnets upon which you want to

discover nodes.

To select more than one subnet:

— Press SHIFT and select the last subnet in a contiguous

selection.

checkbox for each subnet upon which you

— Press CTRL and select additional subnets for a

non-contiguous selection.

2. Click in the Discovery toolbar.

Select

Edit > Select

. The

checkbox for each selected subnet

Discover

is checked.

* Note: If the subnet you want to discover does not appear in the

Subnets Table, add it manually. For more information on adding Subnets to the Subnets Table, refer to “Manually

Adding Subnets” on page 79.

To unselect subnets upon which Discovery will search for nodes:

1. Uncheck the

Discover

checkbox for each subnet upon which you

do not want to discover nodes.

1. In the Subnets Table, select the subnets upon which you do not

want to discover nodes.

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Discovering Your Network

To unselect more than one subnet:

— Press SHIFT and select the last subnet in a contiguous

selection.

— Press CTRL and select additional subnets for a

non-contiguous selection.

2. Click in the Discovery toolbar.

Select

Edit > Unselect

. The

checkbox for each unselected

Discover

subnet is unchecked.

To start Discovery on the subnets whose

Discover

checkbox is checked:

Click in the Discovery toolbar.

Select

Actions > Discover

in the Discovery menu bar. The Discovery process begins searching for nodes on the subnets whose

Discover

checkbox is checked, and the Discovery Progress

window opens.

Figure 9-6. Discovery Progress Window

To stop the Discovery, click

. Discovery finishes adding the current node to the table and stops.

Yes

. A confirmation dialog box opens. Click

Stop

Discovery searches for nodes in the selected subnet. When the Discovery finishes, it updates the Subnets Table with the information discovered.

To update the Network Map with the updated information:

Click in the Discovery toolbar.

Select Map is updated with the results of the Discovery and saved to its corresponding Network File. After the Network Map is updated, System View Discovery runs automatically and the Network Map is updated with the System View tab.

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File > Update Map

in the Discovery menu bar. The Network

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Manually Adding Subnets

To manually add a subnet to the Subnets Table:

1. Click in the Discovery toolbar.

Select dialog box opens.

2. Enter the subnet parameters in the dialog box. For information on

the fields in the Add Subnet dialog box, refer to “Subnet

Parameters” on page 81.

3. Click

Edit > Add

Apply

in the Discovery menu bar. The Add Subnet

Figure 9-7. Add Subnet Dialog Box

. The subnet is added to the current Network Map.

4. Click in the Discovery toolbar.

File > Update Map

in the Discovery menu bar. The Network

Modifying Subnets

To modify a subnet in the current Network Map:

1. Select a subnet in the Subnets Table.

2. Click in the Discovery toolbar.

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Double-click the selected subnet.

Discovering Your Network

Select

Edit > Modify

in the Discovery menu bar. The Modify

Subnet dialog box opens.

Figure 9-8. Modify Subnet Dialog Box

3. Modify the parameters in the dialog box. For information on the

fields in the Add Subnet dialog box, refer to “Subnet Parameters”

on page 81.

4. Click

. The subnet is modified in the current Network View.

Apply

5. Click in the Discovery toolbar.

Select

File > Update Map

in the Discovery menu bar. The Network File is updated with the information in the Network Map. After the Network Map is updated, System View Discovery runs automatically and the Network Map is updated with the System View tab.

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Subnet Parameters

The following table provides a list of the parameters in the Add Subnet and Modify Subnet dialog boxes.

Parameter Description

Subnet IP IP address of the subnet.

Mask IP/Router IP Determines whether a subnet mask or a

Table 9-4. Subnet Parameters

specific router is used for the subnet.

• Subnet Mask - A subnet mask is

used for the subnet. You must enter a valid subnet mask in the

Mask

field. The

Router

ignored.

• Router - The subnet’s router is

used for the subnet. You must enter the router’s IP address in the field. The

IP Subnet Mask

ignored.

IP Subnet

field is

Router

field is

IP Subnet Mask The IP subnet mask.

Router The IP address of the subnet’s router.

Discover Nodes Determines whether Discovery will

search for nodes on the subnet. If checked, Discovery will search for nodes on the subnet. If unchecked, Discovery will not search for nodes on the subnet.

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Deleting Subnets

To delete a subnet from the Subnets Table:

1. Select a subnet in the Subnets Table.

2. Click in the Discovery toolbar.

Discovering Your Network

— To select multiple subnets, press CTRL while selecting

additional subnets.

Select dialog box opens.

3. Click

Table.

Edit > Delete

. The selected subnets are deleted from the Subnets

Yes

Using the Discovery Log

The progress of the Discovery process is reported in the Discovery Log. If the Discovery Log contains entries, an “ the Discovery window. Error entries are bold in the Discovery Log.

To view the Discovery Log:

Click in the Discovery toolbar.

Select Discovery Log opens under the Subnets Table.

View > Log Report

in the Discovery menu bar. A confirmation

” appears in the Status Bar of

in the Discovery menu bar. The

The Discovery Log enables performing the following actions:

• Configuring Router Access Parameters

• Saving the Discovery Log

• Deleting Log Entries

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Figure 9-9. Discovery Log

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• Clearing the Discovery Log

Configuring Router Access Parameters

You can configure the SNMP parameters for a router that Discovery could not access. This may allow Discovery to search the router’s subnets for nodes. To view router access parameters, click the router’s access error message in the Discovery Log. The Router Access Configuration dialog box opens.

Figure 9-10. Router Access Configuration Dialog Box

The dialog box contains the router access error message and the current router access configuration parameters. The following table provides a list of the parameters in the Router Access Configuration dialog box and their descriptions.

Table 9-5. Router Access Configuration Parameters

Field Name Description

SNMP The SNMP protocol. Possible SNMP

protocols are:

• Snmp V1

• Snmp V3

Read community The read community of the router. Only

applicable for SNMP protocol V1.

Write community

The write community of the router. Only applicable for SNMP protocol V1.

User A user name as defined in the User

Administration. Only applicable for SNMP protocol V3.

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Discovering Your Network

Table 9-5. Router Access Configuration Parameters (Continued)

Field Name Description

Retries The number of times Discovery will ping

the router with no response before giving up.

Timeout (milliseconds)

To change the router access configuration and retry discovering nodes on the subnet:

1. Change some of the router access configuration parameters.

2. Click

Discovery will try to find nodes on the subnet.

. The router access configuration is changed, and

Saving the Discovery Log

To save the Discovery Log to a file:

1. Click next to the Discovery Log. The Save As dialog box opens.

2. Enter a filename, and browse to the directory in which to save the

file.

. The Discovery Log is saved to the specified file.

3. Click

Save

The amount of time (in milliseconds) Discovery will ping the router with no response before timing out.

Deleting Log Entries

To delete an entry from the Discovery Log:

1. Select an entry.

— To select multiple entry, press CTRL while clicking on

additional entries.

2. Click next to the Discovery Log. The selected entries are

deleted from the Discovery Log.

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Clearing the Discovery Log

To clear all entries from the Discovery Log:

1. Click next to the Discovery Log.

2. Confirm your selection. The Discovery Log is cleared.

Manually Discovering System View

To manually discover the System View:

Select System View Discovery is performed and the Network Map is updated.

Actions> System View Discovery

Using the System View Log

The progress of the most recent System View Discovery process is reported in the System View Log.

To view the System View Log, select Console menu bar. The System View Log opens in Notepad.

in the Console menu bar.

View > System View Log

in the

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Introduction to the Event Manager

This chapter provides a detailed description of the Event Manager, and includes the following sections:

• Event Manager Overview

Manager.

• Viewing the Event Manager

view the Event Manager.

• The Event Manager User Interface

Event Log Browser, Event Configuration window, and Action List window.

• Closing the Event Manager

Event Manager.

Event Manager Overview

Device agents send SNMP traps to Avaya Network Management Server. These are received by the Event Manager. The Event Manager can be viewed using Avaya Network Management Console. The Event Log Browser window of the Event Manager provides a list of traps in a table. Each row contains information about a single trap.

* Note: To receive device traps in Event Manager, include

Avaya Network Management Server on the list of each device’s trap managers. For information on configuring Avaya Network Management Server as a trap manager, refer to the device’s User Guide or on-line help.

- An overview of the Event

- Detailed instructions on how to

- A description of the

- Instructions on how to close the

In addition, the Event Manager can notify multiple management hosts of network events. It can also open a pop-up message, play of a sound file, or send an e-mail to notify managers of important network events. In addition, you can configure a network event to trigger a pre-defined script. The Event Configuration window of the Event Manager provides a method for defining actions and assigning actions to specific traps.

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Viewing the Event Manager

To view the Event Manager:

Click .

Select showing the Event Log Browser.

Actions > Event Manager

. The Event Manager opens

The Event Manager User Interface

The Event Manager consists of three windows, whose user interfaces are described in this section:

• The Event Log Browser User Interface

• The Event Configuration User Interface

• The Action List User Interface

Use the Tabs at the top of the Event Manager for switching between the Event Log Browser and Event Configuration windows. The Action List window can only be reached from the Event Configuration window.

The Event Log Browser User Interface

The Event Log Browser user interface consists of the following elements:

• Event Manager Tabs - Tabs for switching between the Event

Log Browser and the Event Configuration window.

• Menu Bar - Menus for accessing Event Log Browser functions.

For more information on Event Log Browser menus, refer to

Appendix A,

• Event Log Browser Toolbar - Toolbar buttons for accessing

Event Log Browser functions.

• The Trap Table

appears.

• Status Line

the Event Log Browser.

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Network Management Menus.

- An area where a table of traps in the log

- Displays information about the number of traps in

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Introduction to the Event Manager

Figure 10-1. Event Log Browser User Interface

Event Log Browser Toolb ar

The table below describes the buttons on the Event Log Browser Toolbar and gives the equivalent menu options.

Table 10-1. Event Log Browser Toolbar

Button Description Menu Item

Deletes the selected

Edit > Delete

traps.

Marks the selected traps

Edit > Acknowledge

as acknowledged.

Marks the selected traps

Edit > UnAcknowledge

as unacknowledged.

Highlights the selected

Edit > Modify Event

trap in the tree in the Event Configuration User Interface.

Filters the traps viewed

View > Filter

in the Trap Table.

Opens context-sensitive

Help > Help On

help.

When you place the cursor on a toolbar button for one second, a label appears with the name of the button.

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Chapter 10

The Trap Table

By default, the Trap Table lists the traps sent to Avaya Network Management Server in the order in which they were sent. The information displayed in the Trap Table in the However, you can sort the Trap Table by any of its fields. To sort the Trap Table by one of its fields, click the field’s column header. To reverse the sort order, click the column header again.

You can configure the information in the Trap Table using the Assign Action Form Area in the Event Configuration Window User Interface, refer to “Assign Action Form Area” on page 92

* Note: The Trap Table can hold up to 10,000 traps.

The following table provides a list of the fields in the Trap Table and an explanation of each field.

Table 10-2. Trap Table Fields

Field Description

Severity An icon representing the severity of the trap:

• - Info

• - Warning

• - Minor

• - Major

• - Critical

Ack

(Acknowledged)

This column shows a checkmark if a trap has been acknowledged.

IP Address The IP address of the sender of the trap.

Name The best name of the sender of the trap.

Start The time the trap was sent.

Type The type of device from which the trap was

sent.

Category The category of the event.

Description A description of the trap. The information

displayed in this field is configured in the Assign Action Form Area of the Event Configuration User Interface. For more information, refer to “Assign Action Form

Area” on page 92.

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To locate the device from which an event was sent, double-click the event in the Trap table and the device will be highlighted in the SNMP Console tree.

Status Line

The Event Log Browser’s Status Line displays the number of traps in the Event Log Browser. This number includes traps that are not currently displayed in the Trap Table. In addition, the Status Line displays the current filtering options.

The Event Configuration User Interface

The Event Configuration user interface consists of the following elements:

• Event Manager Tabs - Tabs for switching between the Event

Log Browser and the Event Configuration window.

• Menu Bar - Menus for accessing Event Configuration functions.

For more information on Event Configuration menus, refer to

Appendix A,

• Event Configuration Toolbar Configuration functions.

• The Event Table network events and their configured responses.

Network Management Menus.

- Toolbar buttons for accessing Event

- A collapsible table providing a list of trappable

• Assign Action Form Area dialog boxes:

— Assign Action Form

— Event Configuration Form

events in the Event Log Browser.

- used to assign actions to specific events.

- An area that contains the following

- used to configure the display of

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Chapter 10

Figure 10-2. Event Configuration User Interface

Event Configuration Toolb ar

The Event Table

The table below describes the buttons on the Event Configuration toolbar and gives the equivalent menu options.

Table 10-3. Event Configuration Toolbar

Button Description Menu Item

Opens the Modify Trap dialog box for the selected network event.

Opens the Action List window.

Opens the Event Forwarding dialog box.

Opens context-sensitive help.

When you place the cursor on a toolbar button for one second, a label appears with the name of the button.

The Event Table lists network events in a collapsible tree. Each event category can be expanded or collapsed by clicking the handle next to the category. The following table provides a list of the fields in the Event Table and an explanation of each field.

Edit > Modify Event

Tools > Action List

Tools > Event Forwarding

Help > Help On

Field Description

Name The name of the event or event category.

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Table 10-4. Event Table Fields

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Specifications and Main Features

Frequently Asked Questions

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