Avaya MultiVantage Solutions User Manual

ATM Installation, Upgrades, and Administration

8VLQJ$YD\D0XOWL9DQWDJH™6ROXWLRQV

555-233-124

Issue 5

October 2002

Copyright 2002, Avaya Inc.
All Rights Reserved

Notice

Every effort was made to ensur e that the in forma tion in th is docume nt
was complete and accurate at the time of printing. However, informa­tion is subject to change.

Preventing Toll Fraud

“Toll fraud” is the unauthorized use of your telecommunications sys­tem by an unauthorized party (for example, a person who is not a cor­porate employee, agent, subcontractor, or is not working on your
company's behalf). Be aw a re that there may be a risk of toll fraud
associated with your system and that, if toll fraud occurs, it can result
in substantial additional charges for your telecommunications ser­vices.

Avaya Fraud Intervention

If you suspect that you are being victimized by toll fraud and you need
technical assistance or suppor t, in the U ni ted States and Canada, call
the Technical Service Center's Toll Fraud Intervention Hotline at
1-800-643-2353.

How to Get Help

For additional support telephone numbers, go to the Avaya Web site:

http:/www.avaya.com/support/

If you are:

• Within the United States, click Escalation Lists, which includes
escalation phone numbers within the U SA .

• Outside the United States, click Escalation Lists then click Glo-
bal Escalation List, which includes phone numbers for the
regional Centers of Excellence.

Providing Telecommunications Security

Telecommunications security (of voice, data, and/or video communi­cations) is the prevention of any type of intrusion to (that is, either
unauthorized or malicious access to or use of) your company's tele­communications equi pm ent by some party.

Your company's “telecommunic ations equipment” includes both th is
Avaya product and any other voice/data/video equipment that could be
accessed via this Avaya product (that is, “networked equipment”).

An “outside party” is an yone who is not a corporat e employee, agent,
subcontractor, or is not working on your company's behalf. Whereas, a
“malicious party” is anyone (in cl uding someone who may be other­wise authorized) who accesses your telecommunications equipment
with either malicious or mischievous intent .

Such intrusions may be either to/through synchronous (time-multi­plexed and/or circuit-based) or asynchronous (character-, message-, or
packet-based) equipment or interfaces for reasons of:

• Utilization (of capabilities special to the accessed equipment)

• Theft (such as, of intellectual property, financial assets, or toll­facility acces s )

• Eavesdropping (privacy invasions to humans)

• Mischief (troubling, but appare ntl y in noc uous, tampering)

• Harm (such as harmful tampering, data loss or alteration,
regardless of motive or intent)

Be aware that there may be a ri sk of unauthorized intrusions asso ci ­ated with your system and/or its networked equipment. Also re al iz e
that, if such an intrusion should oc cur, it could result in a variety of
losses to your company (including but not limited to, human/data pri­vacy, intellectual property, material assets, financial resources, labor
costs, and/or legal costs).

Responsibility for Your Company’s Telecommunications Security

The final responsibility for securi ng both this system and its net­worked equipment rests with you - Avaya’s customer system adminis­trator, your telecommunications peers, and your managers. Base the
fulfillment of your responsibility on acquired knowledge and
resources from a variety of sources incl udi ng but not limited to:

• Installation documents

• System administration documents

• Security documents

• Hardware-/s oftware-based security tools

• Shared information betwee n you and your peers

• Telecommunications security experts

To prevent intrusions to your telecommunications equipment, you and
your peers should carefully pro gra m a nd c onfi gure:

• Your Avaya-provided telecommunications systems and their
interfaces

• Your Avaya-provided software applications, as well as their
underlying hardw ar e/software platforms and interfaces

• Any other equipment ne tworked to your Avaya products.

Voice Over Inte rn et Protocol ( VoI P)

If the equipment supports Voice over Internet Protocol (VoIP) facili­ties, you may experience c ert ai n compromises in performa nc e, rel i­ability and security, even when the equipm e n t performs as warranted.
These compromises may become more acute if you fail to follow
Avaya's recommendations for configuration, operation an d use of the
equipment. YOU ACKNOWLEDGE THAT YOU ARE AWARE OF
THESE RISKS AND THA T YOU HAVE DETERMINED THEY
ARE ACCEPTABLE FOR YOUR APPLICATION OF THE EQUIP­MENT. YOU ALSO ACKNOWLEDGE THAT, UNLESS
EXPRESSLY PROVIDED IN ANOTHER AGREEMENT, YOU
ARE SOLELY RESPONSIBLE FOR (1) ENSURING THAT YOUR
NETWORKS AND SYSTEMS ARE ADEQUATELY SECURED
AGAINST UNAUTHORIZED INTRUSION AND (2) BACKING
UP YOUR DATA AND FILES.

Standards Compliance

Avaya Inc. is not responsible for any radio or television interference
caused by unauthorize d m odifications of this equipment or the substi­tution or attachment of connecti n g cab les and equipment other than
those specif ied by Avaya Inc. The cor rec ti on of i nter fer enc e c aused by
such unauthorized modifi ca t ions, substitution or attachmen t will be
the responsibility of the user. Pursuant to Part 15 of the Federal Com­munications Commission (FCC) Rules, the user is cautioned that
changes or modifications not expressly approved by Avaya Inc. could
void the user’s authority to operate this equipment.

Product Safety Standards

This product complies with and co nf o r ms to the fo llowing interna­tional Product Safety standards as applicable:

Safety of Information Technology Equipment, IEC 60950, 3rd Edition
including all relevant national deviations as listed in Compliance with
IEC for Electrical Equipment (IECEE) CB-96A.

Safety of Information Technology Equipment , CAN/CSA-C22.2 No.
60950-00 / UL 60950, 3rd Editio n

Safety Requirements for Custome r Equipment, ACA Technical Stan­dard (TS) 001 - 1997

One or more of the following Mexican national standards, as applica­ble: NOM 001 SCFI 1993, NOM SCFI 016 1993, NOM 019 SCFI
1998

The equipment describe d i n thi s document may contain Class 1
LASER Device(s). These devices comply with the following stan­dards:
EN 60825-1, Edition 1. 1, 19 98-01
21 CFR 1040.10 and CFR 1040 .11.

The LASER devices o perate within the follow ing parameters:

• Maximum power output: -5 dBm to -8 dB m

• Center Wavelength: 1310 nm to 1360 nm

Luokan 1 Laserlaite
Klass 1 Laser Apparat

Use of controls or adjustments or performance of proced ures other
than those specified herein may result in hazardous radiation expo­sures. Contact your Avaya representative for more laser product infor­mation.

Electromagnetic Compatibility (EM C) Standards

This product complies with and conforms to the following interna­tional EMC standards and all relevant national deviations:

Limits and Methods of Measurement of Radio Interference of Infor­mation Technology Equipment, CISPR 22:1997 and EN55022:1998.

Information Technology Equipment – Immunity Characteristics –
Limits and Methods of Measurement, CISPR 24:1997 and
EN55024:1998, including:

• Electrostatic Discharge (ESD) IEC 61000-4-2

• Radiated Immunity IE C 61000-4-3

• Electrical Fast Transient IEC 61000-4-4

• Lightning Effects IEC 61000-4-5

• Conducted Immunity IEC 61000-4-6

• Mains Frequency Magnetic Field IEC 61 000-4-8

• Voltag e D ips and Variations IEC 61000-4-11

• Powerline Harmonics IEC 61000-3-2

• Voltag e Flu ct ua ti ons a nd Fli c ker IEC 61000-3-3

Federal Communications Commission Statement
Part 15:

Note: This equipment has been tested and found to comply with
the limits for a Class A digital device, pursuant to Pa rt 15 of the
FCC Rules. These limits are designed to provide reasonable pro­tection against harmful interference when the equipme n t is op er ­ated in a commercial environme n t . This eq u ip ment generates,
uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this
equipment in a r esidential ar ea is likely to caus e harmful interfer­ence in which case the user will be required to correct the inter­ference at his own expense.

Part 68: Answer-Supervision Signaling. Allowing this equipment to

be operated in a manner that does not provide proper answer-supervi­sion signaling is in violation of Part 68 rules. Thi s equi pm e nt returns
answer-supervision signals to the pub lic sw it c hed network when:

• answered by the called statio n,

• answered by the attendant, or

• routed to a recorded announcement that can be admini st ered by

the customer premises equipment (CPE) user.

This equipment returns an sw er-supervision signals on all direct
inward dialed (DID) calls forwarde d back to the pub lic switche d tele­phone network. Permissible ex ce pt ion s are :

• A call is unanswered.

• A busy tone is received.

• A reorder tone is received.

Avaya attests that this registered equipment is capable of providing
users access to int erstate providers of operato r services th rough the use
of access codes. Modification of this equipment by call aggregators to
block access dialing codes is a vi ol ation of the Telephone Operator
Consumers Act of 1990.

This equipm ent complie s wi th Part 68 of th e F C C Rules. On the rear
of this equipment is a label that contains, among other information, the
FCC registration number and ringer equivalence number (REN) for
this equipment. If req uest ed, this information mu st be provided to the
telephone compan y.

The REN is used to determine the qua nt it y of de vices which may be
connected to the telephone line. Excessive RENs on the telephone line
may result in devices not ringing in response to an incoming call. In
most, but not all areas, the sum of REN s should not exceed 5.0. To be
certain of the num ber of devices that may be connected to a line, as
determined by the total RENs, contact the local telephone company.

REN is not required for some t ype s of analog or digital facilities.

Means of Connection

Connection of this equipment to the telephone network is shown in the
following table.

Manufacturer’s Port
Identifier

FIC Code SOC/REN/

A.S. Code

Network
Jacks

Off/On premises station OL13C 9.0F RJ2GX,

RJ21X,
RJ11C

DID trunk 02RV2-T 0.0B RJ2GX,

RJ21X
CO trunk 02GS2 0.3A RJ21X
CO trunk 02LS2 0.3A RJ21X
Tie trunk TL31M 9.0F RJ2G X
Basic Rate Interface 02IS5 6.0F, 6.0Y RJ49C

1.544 digital interface 04DU9-BN,

1KN, 1SN

6.0F RJ48C,
RJ48M

120A2 channel service unit 04DU9-DN 6.0Y RJ48C

TM

If the terminal equipment (for example, the MultiVantage

Solution
equipment) cause s harm to the telephone n et w ork, the telephone com ­pany will notify you in advance that temporary discontinuance of ser­vice may be required . Bu t if a dvance notice is not pract ic al , the
telephone company will notify the customer as soon as possible. Also,
you will be advised of your right to file a complaint with the FCC if
you believe it is ne cessary.

The telephone company may make changes in its facilities, equipment,
operations or procedures tha t co uld affect the operation of the equip­ment. If this happens, the telephone company will provide advance
notice in order for you to make necessary modifications to main tain
uninterrupted service.

TM

All MultiVantage

system products are compliant with FCC Part 68,
but many have been registered with the FCC before the SDoC process
was available. A list of all Avaya registered products may be found at:

http://www.part68.org/

If trouble is experienced w i th t his equipment, for repair or wa rra nt y
information, please contact the Technical Service Center at 1-800-242­2121 or contact your local Avaya representative. If the equipm ent is
causing harm to the telephon e network, the telephone com pa ny may
request that you disconnec t th e equipment until the pro ble m is
resolved.

A plug and jack used to connect this equipment to the premises wiring
and telephone network must comply with the applicable FCC Part 68
rules and requirements adopted by the ACTA. A compliant telephone
cord and modular plu g is provided with this product. It is designed to
be connected to a compatible modular jack that is also compliant.

It is recommended that repa irs be performed by Avaya certified tech­nicians.

The equipment cannot be use d on public coin phone service prov ide d
by the telephone com pany. Connection to party line service is sub je ct
to state tariffs. Con tact the state public utility commission, public ser­vice commission or corpor ation commission for informa ti on .

This equipmen t, if it uses a telephone receiver, is hearing ai d compati­ble.

Canadian Department of Communications (DOC) Interfe rence
Information

This Class A digital appar at us complies with Canadian I CE S -003.

Cet appareil nu mérique de la classe A est conform e à la norme
NMB-003 du Canada.

by conducting a search using “Avaya” as manufact urer.

European Union Declarations of Conformity

Avaya Inc. declares that the equipment sp ecified in this document
bearing the “CE” (Conformité Europeénne) mark conforms to the
European Union Radio and Telecommunications Terminal Equipment
Directive (1999/5/EC), including the Electromagnetic Compatibility
Directive (89/336/EEC) and Low Voltage Directive (73/23/EEC). This
equipment has been certified to meet CTR3 Basic Rate Interface (BRI)
and CTR4 Primary Rate Interface (PRI) and subsets thereof in CTR12
and CTR13, as applic ab le.

Copies of these Declarations of Conformity (DoCs) can be obta in ed
by contacting your local sale s representative and are available on the
following Web site:

http://support.avaya.com/elmodocs2/DoC/IDoC/index.jhtml/

Japan

This is a Class A product based on the standard of the Voluntary Con­trol Council for Interference by Information Technology Equipment
(VCCI). If this equipment is used in a d o mestic environment, ra d io
disturbance may occur, in which case, the user may be required to take
corrective act ions.

This equipment meets the applicable Industry Canada Terminal Equip­ment Technical Specificati on s. Th is is co nf irmed by the registration
number. The abbreviation, IC, before the registration number signifies
that registration was performed based on a Declaration of Conformity
indicating that Industry Canada technical specifica ti ons were met. It
does not imply that Industry Canada app roved the equipment.

DECLARATIONS OF CONFORMITY

United States FCC Part 68 Supplier’s Declaration of Conformity
(SDoC)

Avaya Inc. in the Unite d St ates of America hereby certifies that th e
equipment describe d in thi s document and bearing a TIA TSB-168
label identification number complies with the FCC’s Rules and Regu­lations 47 CFR Part 68, and the A dm i n i strative Council on Terminal
Attachments (ACTA) adopted technical cri t er ia.

Avaya further asserts that Avaya handset-equipped terminal equip­ment described in this docu m ent com plies with Paragraph 68.316 of
the FCC Rules and Regulations de fining Hearing Aid Compatibi li ty
and is deemed comp atible with hearing a ids.

Copies of SDoCs signed by the Responsible Party in the U. S. can be
obtained by contacting your local sales representative a nd are avail­able on the following Web site:

http://support.avaya.com/elmodocs2/DoC/SDoC/index.jhtml/

To order copies of this and other documents:

Call: Avaya Publications Center

Voice 1.800.457.1235 or 1.207.866.6701
FAX [phone] or 1.207.626.7269

Write: Globalwar e Solutions

200 Ward Hill Av enue
Haverhill, MA 01835 USA
Attention: Avaya Account Management

E-mail: totalware @gwsmail.com

Contents

About This Book ix

■ Overview x

■ Organization xi

■ Conventions used in this book xii

■ How to get this book xiv

■ How to get technical assistance xiv

■ Security xv

■ Antistatic Protection xvi

■ Remove/Install circuit packs xvi

■ Trademarks xvi

■ Tell us what you think xvi

1 Preparing for Installation and Upgrades 1-1

■ Request Address Information 1-2

■ Review Configuration and Equipment 1-2

■ Determine ATM Switch Suitability 1-13

■ Schedule Installation or Upgrade 1-18

2 Installing a DEFINITY Server

ATM-CES 2-1

■ Equipment Installation 2-1

■ NAA1 Fiber Optic Circuit Pack (csi models only) 2-3

3 Installing a DEFINITY Server

ATM-PNC 3-1

■ Installing Equipment 3-1

■ Installing and Testing Network Synchronization 3-4

■ Setting Up ATM Network Duplication 3-32

■ Installing a WAN Spare Processor 3-36

■ Administration 3-42

Issue 5 October 2002 v555-233-124

Contents

4 Upgrading to ATM-PNC 4-1

■ Preparation 4-1

■ Upgrading DEFINITY Server R

with CSS to ATM-PNC 4-3

■ Administration screens 4-12

5 Administering ATM-PNC and

ATM-CES 5-1

■ Accessing Switches for Administration 5-1

■ Acquiring ATM Addresses 5-2

■ Administering ATM Switch 5-4

■ Administering DEFINITY Server 5-4

■ Final Checklist and Test 5-33

6 Troubleshooting 6-1

■ Contact information 6-2

■ Serviceability 6-4

■ Alarms and errors 6-15

■ Troubleshooting ATM-CES 6-17

■ Troubleshooting ATM-PNC 6-30

A Baselining the Customer’s Configuration A-1

■ ATM Switch Administration A-1

■ Interconnections A-2

■ DEFINITY Server Administration Worksheet A-3

555-233-124vi Issue 5 October 2002

Contents

B ATM Switch Feature Interactions B-1

■ Location-related Interactions B-1

■ Features Supported B-7

■ Features Not Supported B-10

■ Delay Interactions B-11

■ ATM Feature Interactions B-20

■ Cross-product Compati bili ty B-25

GL Glossary and Abbreviations GL-1

IN Index IN-1

Issue 5 October 2002 vii555-233-124

Contents

555-233-124viii Issue 5 October 2002

About This Book

This book provides procedures for installing ATM switches and upgrading an

®

existing Avaya DEFINITY

Server to an Avaya MultiVantage on DEFINITY

Server ATM-PNC or ATM-CES. It specifically covers:

■ Installing a new Avaya DEFINITY Server that uses ATM-PNC

■ Replacing the center stage switch (CSS), the central interface between the

PPN and EPNs, with ATM-PNC

■ Upgrading Release 6.3, Release 7, Release 8, Release 9, and Release 10

DEFINITY ATM-PNC to Avaya MultiVant age on DEF INITY ATM-PNC

■ Adding ATM-CES

■ Installing an ATM WAN spare processor (WSP).

The information in this book is intended for use by

■ Avaya and channel partner trained field installation and maintenance

personnel

■ Technical Services Center (TSC) and Global Service Organization (GSO)

personnel

■ InterNetwork Systems (INS) engineers and technicians

■ Sales and Design Support Center (SDSC) personnel

■ Data Services Support Center (DSSC)

■ Sales associates

■ Avaya channel partners.

Issue 5 October 2002 ix555-233-124

About This Book

Overview

The Avaya MultiVantage on DEFINITY ATM (asynchronous transfer mode)
combines portions of the Avaya DEFINITY Server with an ATM switch platform
that meets specific criteria. DEFINITY ATM offers both intraswitch and interswitch
ATM solutions. The intraswitch solution is called the ATM port network
connectivity, or ATM-PNC, and the interswitch solution is called ATM circuit
emulation service, or ATM-CES. ATM-PNC is only available on the R6.3r or later
platform.

ATM-PNC provides an alternative to either the direct connect or center stage
switch configurations for connecting the processor port network (PPN) to one or
more expansion port networks (EPNs). ATM-PNC is available with four DEFINITY
Server reliability options—standard, high, ATM network duplication, and critical.

Customers must choose whether they want direct connect, CSS, or ATM-PNC. It
is not possible to mix configurations in the same DEFINITY Server R.

ATM-CES lets the DEFINITY Server emulate an ISDN-PRI trunk on an AT M
facility. These virtual trunks can serve as integrated access, tandem, or tie trunks.
ATM-CES emulates up to 8 ISDN spans on a single OC-3/STM-1 ATM interface.

ATM wide area network (ATM-WAN) extends the port network connectivity
beyond a single ATM switch over large distances. This allows you to use either a
private ATM network, public WAN or a combination of both. Several networked
ATM devices can be used as effectively as a single ATM switch for inter-port
network connectivity.

The DEFINITY Server can connect through several ATM switch types, many of
which are sold through Avaya’s InterNetworking Systems (INS) channel, formerly
know as DNS. Also, DEFINITY Servers are designed to work seamlessly with
non-Avaya ATM switches that meet ATM standards set by the European Union.

For more information on Avaya ATM switches, go to the Avaya Inc. Web site
(http://www.avaya.com) and click on Solutions, Products & Services > Products
A-Z > DEFINITY

■ Avaya M770 Multifunction Switch

■ Avaya PacketStar AC 60 MultiService Media Gateway or PS AX1250

®

ATM Solutions. Examples include the following switches:

MultiService Media Gateway (access concentrators)

x Issue 5 October 2002

555-233-124

Organization

Organization

This book contains 6 chapters and 2 appendices:

■ Chapter 1, ‘‘Preparing for Installation and Upgrades’’ describes the

■ Chapter 2, ‘‘Installing a DEFINITY Server ATM-CES’’ provides a procedure

■ Chapter 3, ‘‘Installing a DEFINITY Server ATM-PNC’’ provides a procedure

preparation necessary before an installation and upgrade, including

— network design considerations, including SVCs generated and

network impacts that can restrict ATM switch

— interactions among various Avaya organizations to prepare the

customer site for equipment, translations, and scheduling upgrades
and new installations

— calculating the suitability of various Avaya ATM switches.

for

— hardware installation: ATM circuit packs and the ATM switch.
— cabling (I/O connector, fiber optic cables).

for

— hardware installation: ATM circuit packs, T1 or E1 synchronization

splitter, the ATM switch.

— cabling (I/O connector, fiber optic cables)
— ATM network duplication
— WAN spare processor.

■ Chapter 4, ‘‘Upgrading to ATM-PNC’’ describes the preparation and

various upgrade paths for the following upgrades:

— center stage switch to an Avaya MultiVantage on DEFINITY

ATM-PNC

— Release 6.3, Release 7, Release 8, , Release 9, and Release 10

Avaya DEFINITY ATM-PNC to Avaya MultiVantage ATM-PNC.

■ Chapter 5, ‘‘Administering ATM-PNC and ATM-CES’’ provides the

step-by-step procedures for administering

— ATM port network connectivity (ATM-PNC)
— ATM circuit emulation service (ATM-CES).

■ Chapter 6, ‘‘Troubleshooting’’ describes troubleshooting scenarios and

offers suggestions for isolating, fixing, and clearing DEFINITY Server
alarms and errors for

— DEFINITY Server administration
— ATM-related synchronization
— ATM switch administration .

Issue 5 October 2002

xi555-233-124

About This Book

■ Appendix A, ‘‘Baselining the Customer’s Configuration’’ provides a

worksheet to log the translations and administration information for

— DEFINITY Server configuration s
— Lightwave interface units.

■ Appendix B, ‘‘ATM Switch Feature Interactions’’ offers a quick-reference

guide to the features supported and not supported and interactions among
the DEFINITY Server’s features.

Conventions used in this book

Systems and circuit packs

■ The word “system” is a general term encompassing all references to the

Avaya DEFINITY Server R running Avaya MultiVantage Software.

■ Circuit pack codes (for example, TN780 or TN2182B) are shown with the

minimum acceptable alphabetic suffix (like the “B” in the code TN2182B).

Typographic

Other terms and conventions might help you use this book.

Generally, an alphabetic suffix higher than that shown is also acceptable.
However, not every vintage of either the minimum suffix or a higher suffix
code is necessarily accep tab le. A suffix of “P” means that firmware can be
downloaded to that circuit pack.

■ The term “ASAI” is synonymous with the newer CallVisor ASAI.

■ The term “cabinet” generally refers to the MCC1 (multi-carrier) cabinet.

■ UUCSS refers to a circuit pack address in cabinet-carrier-slot order.

■ Commands are printed in bold face as follows: command.

We show complete commands in this book, but you can usually type an
abbreviated version of the command. For example, list configuration
station can be typed as list config sta.

■ Screen displays and names of fields are printed in constant width as

follows: screen display.
A screen is any form displayed on your computer or terminal monitor.

■ Variables are printed in italics as follows: variable.

■ Keys and buttons are printed as follows: KEY.

■ To move to a certain field, you can use the TAB key, arrows, or the ENTER

key (the

xii Issue 5 October 2002

ENTER key may appear as the RETURN key on your keyboard).

555-233-124

Conventions used in this book

■ If you use terminal emulation software, you need to determine what keys

correspond to

■ In this book we use the terms “telephone” and “voice terminal” to refer to

phones.

■ If you need help constructing a command or completing a field entry,

remember to use

ENTER, RETURN, CANCEL, HELP, NEXT PAGE, etc.

HELP.

■ The status line or message line can be found near the bottom of your

■ When a procedure requires you to press ENTER to save your changes, the

Admonishments

Admonishments in this book have the following meanings:

!

CAUTION:

Denotes possible harm to software, possible loss of data, or possible service
interruptions.

— When you press

HELP at any point on the command line, a list of

available commands appea rs.

— When you press HELP with your cursor in a field on a screen, a list of

valid entries for that field appears.

monitor display. This is where the system displays messages for you.
Check the message line to see how the system responds to your input.
Write down the message if you need to call our helpline.

screen you were working on clears and the cursor returns to the command
prompt.

The message line shows “command successfully completed” to
indicate that the system accepted your changes.

!

WARNING:

Denotes possible harm to hardware or equipment.

!

DANGER:

Denotes possible harm or injury to your body.

Physical dimensions

■ Physical dimensions in this book are in inches (in.) followed by metric

centimeters (cm) in parentheses.

■ Wire gauge measurements are in AWG followed by the cross-sectional

area in millimeters squar ed (mm

2

) in parentheses.

Issue 5 October 2002

xiii555-233-124

About This Book

How to get this book

On the Web

If you have internet access, you can view and download the latest version of this
book. To view the book, you must have a copy of Acrobat Reader.

To access the latest version:

1. At your browser, go to the Avaya web site:

http://www.avaya.com

2. Select Support.

3. Select Online Services.

4. Select Documentation.

5. Select Recent Documents.

6. Scroll down to find the latest release of DEFINITY or Avaya MultiVantage

Software documents.

7. Search for the document number to view the latest version of the book.

Non-Web

This book and any other DEFINITY or Avaya MultiVantage Software books can be
ordered directly from:

Globalware Solutions
200 Ward Hill Avenue
Haverhill, MA 01835 USA

[phone] (phone)
[phone] (fax)

Non-800 numbers:
[phone] (phone)
[phone] (phone)

How to get technical assistance

For additional support and trouble escalation:

1. At your browser, go to the Avaya web site:

http://www.avaya.com

2. Select Support

xiv Issue 5 October 2002

555-233-124

Security

3. If you are:

■ Within the United States, click Escalation Lists, which include s

escalation phone numbers within the USA.

■ Outside the United States, click Escalation Lists then click

Global Escalation List, which includes phone numbers for the

regional Centers of Excellence.

If you do not have Web access, use the phone numbers below.

NOTE:

You may need to purchase an extended service agreement to use some of
these resources. See your Avaya representative for more information.

Table 1. Avaya support

Support Number

Security

■ DEFINITY Helpline (for help with feature

[phone]

administration and system applications)

■ Avaya National Customer Care Center Support

[phone]

Line (for help with maintenance and repair)

■ Avaya Toll Fraud Intervention [phone]

■ Avaya Corporate Security [phone]

[phone]

■ International Technical Assistance Center (ITAC) [phone]

For all international resources, contact your local Avaya authorized dealer for any
additional help and questions.

Continued on next page

To ensure the greatest security possible for customers, Avaya Inc. offers services
that can reduce toll-fraud liabilities. Contact your Avaya Inc. representative for
more security information.

Login security is an attribute of the MultiVantage Software. Existing passwords
expire 24 hours after installation.

For Access Security Gateway (ASG), see Appendix B, ‘‘Access Security

Gateway’’.

Issue 5 October 2002

xv555-233-124

About This Book

Antistatic Protection

!

CAUTION:

When handling circuit packs or any components of a DEFINITY System,
always wear an antistatic wrist ground strap. Connect the strap to an
approved ground such as an unpainted metal surface on the DEFINITY
System.

Remove/Install circuit packs

!

CAUTION:

When the power is on:

■ The control circuit packs cannot be removed or installed.

■ The port circuit packs can be removed or installed.

Trademarks

All trademarks identified by ® or ™ are registered trademarks or trademarks,
respectively, of Avaya Inc. All other trademarks are the property of their respective
owners.

Tell us what you think

Let us know what you like or don’t like about this book. Although we can’t respond
personally to all your feedback, we promise we will read each response we
receive.

Write to us at: Avaya

Fax to: 303-538-1741
Send email to: [e-mail]

Product Documentation Group
1300 W. 120th St.
Westminster, CO 80234 USA

xvi Issue 5 October 2002

555-233-124

Preparing for Installation and Upgrades

This chapter contains information on preparing for the installation or upgrade to

®

Avaya M ultiVantage software running on an Avaya DEFINITY

Server A TM P ort

Network Connectivity (ATM-PNC) and ATM Circuit Emulation Service (ATM-CES).
Common activities to either install or upgrade new ATM-PNCs or ATM-CESs

include:

■ Request Address Information

■ Review Configuration and Equipment

■ Determine ATM Switch Suitability

■ Schedule Installation or Upgrade

Preparing for a DEFINITY Server ATM switch installation or upgrade involves
coordinating the efforts among the following people and organizations:

■ The customer

■ The project manager

■ NetCare® Professional Services (NPS)

■ Avaya Technical Service Center (TSC) or Global Strategic Opportunities

(GSO) Division

■ ATM switch technic ian

■ Avaya channel partner, if applicable

Issue 5 October 2002 1-1555-233-124

Preparing for Installation and Upgrades

Request Address Information

The complete DEFINITY Server tra ns lat io ns requi r e precuto ve r admini s trat io n,
which, in turn, requires a customer address scheme, specifically the ATM
addresses for theTN2305X/TN2306X ATM interface circuit pack(s). The address
of the EPN is automatically read by the local ATM switch, using the address
registration procedure defined in Integrated Local Management Interface (ILMI). If
field technicians do not have the login permissions required to obtain the EPN’s
ATM address(es) directly from the ATM switch(es), the customer or ATM switch
installe r must provide that information.

Review Configuration and Equipment

Figure 1-1 shows an example of the basic ATM connections for the DEFINITY

Server R and DEFINITY Server CSI using ATM-PNC and ATM-CES. For more
detailed connection diagrams of the reliability options, refer to ‘‘DEFINITY Server

configurations’’ on page 1-9.

1-2 Issue 5 October 2002

555-233-124

Review Configuration and Equipment

1

2 2

6

7

2

2

9

8

2

7

3

2 2

cydaaccs LJK 111099

6

4

6

5

4

6

Figure Notes

1. DEFINITY Server PPN-1 (R)

2. Avaya ATM switch

3. ATM network (the cloud)

4. DEFINITY Server EPN in
MCC1

5. DEFINITY Server EPN in SCC1

6. ATM-PNC

7. ATM-CES

8. ATM-PNC and ATM-CES

9. DEFINITY Server PPN-2 (CSI)

Figure 1-1. Example of an ATM-PNC and ATM-CES configuration

Issue 5 October 2002

1-3555-233-124

Preparing for Installation and Upgrades

Required Hardware

Table 1-1 lists the required equipment for standard, high, critical reliability, and

ATM network duplication confi gur ations .

Table 1-1. Min. required equipment for Avaya MultiVantage ATM-PNC configurations

Reliability level

Critical/ATM

Equipment

ATM switch 1 1 2
TN2305X/TN230XB ATM interface

for each PN (see Redesigned ATM

interface circuit packs)

2

T1 or E1 synchronizati on splitter

Synchronization splitt ers)

SC-connected fiber optic cable (see)

TN771 maintenance/test circuit pack

(see

Standard High

1

1 2 (PPN)

1 (each EPN)

11 1

3

1 2 (PPN)

1 (each EPN)

4

Network Duplication

2

2

1

1. TN2305B (multimode fibe r); TN2 306B (sing le-mod e fiber) f or ATM-PNC. Th e B-suff ix circui t pack is
backward-compatible with, but does not replace the TN2305 or TN2306 circuit packs.

2. The number and uses o f the sy nc hron iz ati on s pl itte r de pen d on the configuration an d the source(s)
from which primary and secondary syn chronization i s derived. You ma y need 1 sync spl itter per ATM
switch. DS1 synchronization requires either no sync splitter or up to a number twice the number of
sites.

3. Existing fiber optic cable may require an ST-to-SC adapter, depending on the interface at the ATM
switch. The TN2305X/TN2306X circuit pack requires an SC connector.

4. For network duplication; required for systems supporting PRI, BRI, or ASAI.

1-4 Issue 5 October 2002

555-233-124

Review Configuration and Equipment

Redesigned ATM interface circuit packs

■ The TN2305B and TN2306B circuit packs do not replace the TN2305 and

TN2306 circuit packs, respectively. Either circuit pack can be used in all
platforms, but the TN2305B or TN2306B is required for critical reliability
with WAN Spare Processors (WSPs).

■ Y ou do not receive the TN2305B and TN2306B ATM interface circuit packs

as automatic upgrades.

The redesigned TN2305B/TN2306B ATM interface circuit packs have more
capabilities and resources:

■ Firmware monitor port on the backplane of the circuit packs

■ Spare lead for WSP applications

■ Processor speed increased to 66 megahertz (MHz.)

■ Increased hardware vintage bits

■ ATM-network duplication

The increased functionality is available to both ATM-PNC and ATM-CES
applications. However, both circuit packs can also function in systems designed
and installed earlier than this release.

Firmware monitor port

Figure 1- 2 shows the location of the firmware monitor port on the backplane of the

circuit pack. You can attach a monitor cable to the ATM expansion circuit pack
without removing the circuit pack from its carrier.

NOTE:

The TN2305/2306 circuit packs also have a firmware monitor header
located on the circuit pack. This header functions the same as the
redesigned backplane connector (Figure 1-2), but requires busying out and
unseating the circuit pack to attach the monitor cable.

Issue 5 October 2002

1-5555-233-124

Preparing for Installation and Upgrades

1

Figure Notes

1. DEFINITY Server

2. 258A 6-port Amphenol to
RS-232 adapter
(Comcode 102605136)

6

2

4

3

1

5

cydfatm6 LJK 051801

3. D8W (8-wire) cable

4. 355A RS-232 to 25-pin serial adapter
(Comcode 407590785)

5. Laptop computer

Figure 1-2. TN2305B and TN2306B firmware monitor port

Use Figure 1-2 and the following procedure to access firmware monitor port on
the TN2305B or TN2306B circuit packs only:

1. Connect the 258A 6-port Amphenol adapter to the port slot on the
backplane corresponding to the TN2305B or TN2306B circuit pack.

2. Connect a D8W cable to port 1 of the 258A adapter.

3. Connect the other end of the D8W cable to the RS-232 side of the 355A
adapter.

1. Connect the 25-pin serial connector on the 355A adapter to a serial port on
the computer.

2. At the computer set the baud rate for the serial port to 38,400 (38.4K).

1-6 Issue 5 October 2002

555-233-124

Review Configuration and Equipment

Spare lead

The spare lead allows the B-suffix ATM circuit packs to function seamlessly in the
ATM WAN Spare Processor (WSP) application. It uses pin number 139
(AATOKEN) and is required in

■ multicarrier cabinets (e.g., Avaya MCC1 Media Gateways)

with

■ Avaya MultiVantage software running on a DEFINITY Server R.

Processor speed increased

The circuit pack processor speed is 66 megahertz (MHz.)

Increased hardware vintage bits

The range of available hardware vintage bits is now 7, increasing the number of
possible vintage values to 127.

ATM-network duplication

WAN spare processor is compatible with all Avaya DEFINITY Server reliability
options for complete ATM-network duplication.

Synchronization splitters

To test the synchronization splitters, you need the following equipment:

■ Phoenix 1541C Test Set with accessory cord kit

■ Phoenix 5575A T1 Test Set with cord kit or equivalent

■ 700A DS1 CPE Loopback Jack

■ 103A block

■ 1541CC cable kit

■ RJ45-to-Bantam test cable from the 1541CC cable kit

■ System capacities

Table 1-2 lists the maximum number of TN2305X/TN2306X circuit packs allowed

in a DEFINITY Server.

1

(comcode 10798867)

1. See Maintenance for Avaya MultiVantage and DEFINITY Server R, Chapter 6, DS1 Loopbac k Test
for more information.

Issue 5 October 2002

1-7555-233-124

Preparing for Installation and Upgrades

Table 1-2. Maximum number of TN2305X/TN2306X circuit packs

Maximum ATM circuit

Platform

DEFINITY R 176 88 port networks (for CES) plus 88 port

SI, CSI, or C 6 CES only (no PNC)

packs allowed Description

networks (for PNC)

Fiber-optic cable distances

The fiber-optic cable range is determined by the optical power budget and the
fiber bandwidth. Table 1-3 shows the TN2305X/TN2306X specifications.

Table 1-3. TN2305X/TN2306X fiber-optic specifications

Fiber mode

Parameter

Output optical power max -14 -8 dBm ave rage
Output optical power min (BOL/EOL) -19/-20 -15 dBm average

UnitsMultimode Single mode

Input optical power max -14 -8 dBm average
Input optical power min -30 -31/32.5/34 dBm average
Optical power budget 30-19=11 31-15=16 dBm
Typical range -4 -20 Km
Typical wavelength 1310 1310 nm
Wavelength min/max 1261/1360 1261/1360 nm
Fiber width 62.5/125 62.5/125 um
Connector Duplex SC Duplex SC
Loss per connector 0.2 dB
Fiber cable loss 1 0.5 max (0.33

typical)
Fiber bandwidth 500 10,000 MHz-Km
Reflections 28 dB
IEC 825/CDRH Class 1

compliant

dB/Km

Continued on next page

1-8 Issue 5 October 2002

555-233-124

Review Configuration and Equipment

Example

A multimode fiber using an optical power budget of 11 dB and a loss of 1 dB/Km
with no con nectors yields a distance of 11 Km, which is unrealistic. Using a fiber
bandwidth of 500MHz-Km and using the ATM OC-3c symbol rate of 77.5 Mb/s
(data rate 155 Mb/s) yields a distance of 6.4Km. In this case the distance is limited
by the fiber bandwidth.

DEFINITY Server configurations

Figure 1-3, Figure 1-4 on page 1-11, and Figure 1-5 on page 1-12 show the

ATM-PNC connections for standard, high, and critical reliability, respectively.

Issue 5 October 2002

1-9555-233-124

Preparing for Installation and Upgrades

10

12

5

9

5

8

10

11

5

1

2

3

7

6

13

5

4

cydaeps7 LJK 020100

Figure Notes

1. T1/E1 sync source (public switched
telephone network—PSTN)

2. Main distribution frame (MDF) or smart
jack

3. Synchron ization splitter.

4. DS1 circuit pack (TN464F)

5. TN2305X/TN2306X circuit packs

6. DEFINITY Server access terminal

7. Timing signal from synchronization

8. Avaya ATM switch (more than
one ATM switch in an
ATM-WAN configuration.)

9. ATM switch access terminal

10. Fiber optic cables from ATM
OC-3/STM-1 interfaces

11. DEFINITY Server EPN

12. Split cabinet EPN

13. DEFINITY Server PPN

splitter through an H600-383 cable to
Avaya ATM switch

Figure 1-3. ATM-PNC connections for standard reliability

1-10 Issue 5 October 2002

555-233-124

Review Configuration and Equipment

11 12

5

1

2

3

4

7

6

5

5

Figure Notes

1. T1/E1 sync source (public switched
telephone network—PSTN)

5

8

8

cydaeph4 LJK 020100

5

8. Fiber optic cables to ATM

10

8

9

OC-3/STM-1 interfaces

2. Main distribution frame (MDF) or smart
jack

3. Synchron ization splitter

4. DS1 circuit pack (TN464F)

5. TN2305X/TN2306X circuit packs

6. DEFINITY Server access terminal

9. Avaya ATM switch (more than
one ATM switch in an
ATM-WAN configuration.)

10. ATM switch access terminal

11. DEFINITY Server EPN

12. Split-cabinet EPN

7. Timing signal from synchronization
splitter through an H600-383 cable to
Avaya ATM switch

Figure 1-4. ATM-PNC connections for high reliability

Issue 5 October 2002

1-11555-233-124

Preparing for Installation and Upgrades

13

5

10

9

8

1

88

3

7

2

4

5

5

cydaepn3 LJK 020100

14

5

12

5

8

6

88

11

Figure Notes

1. T1/E1 sync source (public switched
telephone network—PSTN)

2. Main distribution frame (MDF) or smart
jack

Synchronization splitter

3.

1

4. DS1 circuit pack (TN464F)

5. TN2305X/TN2306X circuit packs

6. DEFINITY Server access terminal)

8. Fiber optic cables to ATM
interfaces

9. Avaya ATM switch B

10. ATM switch access terminal B

11. Avaya ATM switch A

12. ATM switch access terminal A

13. DEFINITY Server EPN

14. Split-cabinet EPN

7. Timing signal from synchronization
splitter through an H600-383 cable to
Avaya ATM switch

1

You could use 2 separate PSTN sync sources and 2 separate splitters for complete redundancy

Figure 1-5. ATM-PNC connections for critical reliability or ATM network

duplication

1-12 Issue 5 October 2002

555-233-124

Determine ATM Switch Suitability

Determine ATM Switch Suitability

To fully support DEFINITY Server ATM-PNC and provide nonblocking ATM
access between all port networks, ATM switches must support at least 400
point-to-multipoint switched virtual connection (SVC) roots or leav es per
OC-3/STM-1 interface. Because different switches have different limits—some
limit roots, some leaves, and some the total, we have developed the Meiners’
Algorithm to determine whether a switch can support a proposed set of port
networks. Note that there are separate versions of the algorithm for Avaya M770
Multifunction switches and for other ATM switches. These algorithms are available
to Avaya personnel as calculators within two Microsoft® Excel spreadsheets.
Personnel with Avaya intranet access may find either of these MS Excel files at

http://info.dr.avaya.com/~meiners/atm.html. Check periodically for updates.

The following directions only apply to the non-M770 version of the algorithm. (See
the spreadsheets for further usage notes.) For best results, use the calculator for
one ATM switch at a time. Use trial and error to set the values in the user-defined
values section until the feasibility indicator reports YES or PROBABLY.

NOTE:

Use of this spreadsheet is no substitute for thinking. Please apply basic
sanity checks to the outcome. ATM switches may have limitations that the
calculator does not consider.

To use the calculator, type the network layout and resource limits for the ATM
switch you are using. Refer to the following caveats as you input your information:

1. Not all ATM switches have limits on all of the values. If a limit does not
apply, enter any very large number (1000000 is good).

2. Some ATM switches (for example, access concentrators) allow a limited
ability to configure the limits. Other switches have fixed limits. If you do not
know the limits, ask the ATM switch vendor.

3. If your ATM switch is handling non-DEFINITY traffic, enter the resource
limits after subtracting the resources used by the non-DEFINITY traffic.

4. If you are using an ATM switch with different limits on different modules or
ports (for example, an Avaya M770 Multifunction Switch):

a. compute the average limits per port to which a DEFINITY port

network is attached.

b. select the port with the most restrictive limitations.

c. enter the system limit as these limits times the number of DEFINITY

port networks attached to that ATM switch.

NOTE:

The more partitioned the limits are, the less accurate are the
results of the spreadsheet.

Issue 5 October 2002

1-13555-233-124

Preparing for Installation and Upgrades

5. If you answer "yes" to transit traffic, the calculator may or may not be able
to determine feasibility. If it cannot, the feasibility displays as UNKNOW N.

Table 1-4 shows an example of a calculation.

Table 1-4. Sample calculation

Network Layout

Customer SV
ATM switch M770
Total number of DEFINITY port networks: 20
Number of PNs directly attached to this ATM switch: 8
Is the DEFINITY PPN directly attached to this ATM switch (yes/no) yes
Number of trunks on this ATM switch (inter-ATM-switch

connections)
Any transit traffic through this ATM switch (yes/no) no
Aggregate peak phone calls rate per hour in all directly connected

PNs
Bidirectional aggregate trunk bandwidth in Mbps 155.52
Application bandwidth in kbps needed per port network 128

ATM Switch Resource Limits (see "Limits" sheet for help)

Number of PP SVCs supported: 1000000
Number of PMP (roots) supported: 4096
Number of PMP parties (leaves) supported: 1000000
Number of PMP endpoints (roots+leaves) supported: 1000000
Total number of SVCs (PP+PMP) supported 1000000
Per-port SVC limit (normally based on VCI range) 1000000
Setups per second at <220 ms per setup 1000000

Feasibility YES
Bandwidth limited 1960 calls

1

10000

YES means that this application is okay under any load.
PROBABLY means that this application is okay under any reasonable loads.

Check the constraint tests results to see what kind of loads might be a problem.
NO means that this application is not reasonable. See the Constraint Tests results

to see what resource you are short of. See if you can increase this resource, or
decrease the number of port networks.

1-14 Issue 5 October 2002

555-233-124