Avaya Mobile Communication Gateway 3100 User Manual

Nortel Mobile Communication 3100

Nortel Mobile Communication 3100 Administration and Security

Release: 3.0 Document Revision: 03.08

www.nortel.com

NN42030-600

Nortel Mobile Communication 3100 Release: 3.0 Publication: NN42030-600 Document release date: 17 July 2009

agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject to change without notice.

Nortel, Nortel Networks, the Nortel logo, and the Globemark are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.

Contents

New in this release 7

Features 7

Other changes 8

Introduction 11

References 12

Using the MC 3100 Web Console 13

Overview 13

Logging on to the MC 3100 Web Console as an administrator 15

Logging on to the MC 3100 Web Console as a user 18 Changing the MC 3100 Web Console password 18

Administration 21

Administration enhancements 7 User interface enhancements 8

MC 3100 Web Console buttons 13

Logging on to the standalone MC 3100 Web Console as an administrator 16

Gateway administration 23

Adding an MCG 3100 server 23 Deleting an MCG 3100 server 24 Locking and unlocking an MCG 3100 server 25 Configuring the Gateway settings 26 Configuring the dial plan conversion parameters 32 Configuring the device settings 33 Configuring the emergency telephone numbers 37 Configuring the Administration server port settings 37 Adding a license file 38 Checking Gateway server statistics 40 Checking Gateway server status 42 Checking Gateway server license file information 45 Managing the server processes from the Web Console 46 Managing the server processes from the command line 47

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Mobile client administration 49

Client upgrade methods 49 Uploading the mobile client software files 53 Deleting files in the software repository 54 Filtering the mobile client software files 54 Downloading software files as Administrator 55 Downloading client software from the software repository to a computer 56 Tracking license usage 57 Installing or upgrading the MCC 3100 for BlackBerry using the BlackBerry

Enterprise Server 58 Checking Instant Conferencing status 59 Client language support 60

User administration 61

Configuring user parameters for autoconfiguration 61 Filtering users 62 Logging off users 63 Removing users 63 Clearing a user message 64 Checking user status 64 Checking user statistics 67

Security 69 Server certificate management 71

Enrolling with a CA 73 Generating a CSR for MCG 3100 Gateway Server 74 Generating a CSR for MCG 3100 Administration Server 76 Obtaining a signed certificate 78 Obtaining the CA signed SSL/TLS certificate for MCG 3100 Gateway Server 79 Obtaining the CA-signed certificate for the MCG 3100 Administration Server 79 Installing the root and signed certificates on the MCG 3100 Gateway Server 80 Installing the root and signed certificates on the Administration Server 81 Copy single server keystore 82

Client certificate management 83

Installing a root certificate on a Nokia device 83 Installing a root certificate on a Windows Mobile device 84 Installing a root certificate on a BlackBerry device in the non-BES

configuration 85

Server certificate administration 87

Changing the certificate keystore default password 87 Generating a self-signed certificate for MCG 3100 Gateway Server 89 Generating a self-signed certificate for MCG 3100 Administration Server 91

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Maintenance 95

Backing up the MCG 3100 server databases 95 Restoring the MCG 3100 server databases 96 Checking the MCG 3100 Software Version 97 Sending a system notification to all users 97 Sending a system notification to individual users 98 Network configuration changes 98

Common procedures 101

Accessing the server command line as nortel 101 Accessing the server command line as superuser 101

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New in this release

The following sections detail what’s new in Nortel Mobile Communication 3100 Administration and Security (NN42030-600) for Mobile

Communication 3100 (MC 3100) Release 3.0.

•

"Features" (page 7)

•

"Other changes" (page 8)

Features

The following sections describe the features introduced for MC 3100 Release 3.0.

•

"Administration enhancements" (page 7)

•

"User interface enhancements" (page 8)

Administration enhancements

The Enterprise Common Manager (ECM) integrates the MC 3100 Web Console tools with the Nortel Enterprise Management tools to simplify MC 3100 administration. The ECM:

• Launches the administrative user interface

•

Permits single-sign-on

•

Performs certificate generation and distribution

• Integrates with the Enterprise Subscriber Manager to create fixed

mobile convergence line (FMCL) universal extensions (UEXTs) for MC 3100 users

For information about the interworking of the MC 3100 and ECM, see

Nortel Mobile Communication 3100 and Communication Server 1000 Solution Integration Guide (NN49000-315).

Attention: MC 3100 release 3.0 SU130 and higher does not support ECM integration.

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8 New in this release

User interface enhancements

The Web Console contains new parameters to support MC 3100 Release 3.0.

Other changes

This document is issued to support MC 3100 Release 3.0. This document was restructured to conform to Modular Task-Based

Information standards. The port tables moved to Nortel Mobile Communication 3100 Planning and Engineering (NN42030-200).

Revision history

July 2009

June 2009

April 2009

January 2009

Standard 03.08. This document is issued to support Nortel Mobile Communication 3100 Release 3.0 and the Communication Server 2100 (CS 2100). Information regarding the CS 2100 was added.

Standard 03.07. This document is up-issued to support Nortel Mobile Communication 3100 Release 3.0. Updates were made to the Procedure job aid table.

Standard 03.06. This document is issued to support Nortel Mobile Communication 3100 Release 3.0 SU3. Updates were made to the Configuring the device settings section.

Standard 03.05 This document is issued to support Nortel Mobile Communication 3100 Release 3.0. The following sections were deleted from this document:

• Installing the ECM MCG 3100 software

• Adding the MCG 3100 as an element from the primary

ECM

• Upgrading to a different network framework

• Accessing the MC 3100 Web Console from the ECM

Standard 03.04 This document is issued to support Nortel Mobile Communication 3100 Release 3.0. Changes were made to address formatting issues, including changes to the procedure "Configuring the device settings" (page 33) and the creation of the procedure "Configuring the emergency

telephone numbers" (page 37).

December 2008

Nortel Mobile Communication 3100 Administration and Security

Standard 03.03. This document is issued to support Nortel Mobile Communication 3100 Release 3.0. Added the Native Dialing Numbers field to "Configuring the device

settings" (page 33). Numerous updates to "Server certificate management" (page 71) and "Client certificate management" (page 83).

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Other changes 9

December 2008

September 2008

May 2008

April 2008

November 2007

October 2007

Standard 03.02. This document is issued to support Nortel Mobile Communication 3100 Release 3.0. Updates were made to include links to multimedia presentations and to update technical content.

Standard 03.01. This document is issued to support Nortel Mobile Communication 3100 Release 3.0.

Standard 02.03. This document is issued to support Nortel Mobile Communication 3100 Release 2.1. A sample email was updated.

Standard 02.02. This document is issued to support Nortel Mobile Communication 3100 Release 2.1. Added the DNS port to the Port table.

Standard 02.01. This document is issued to support Nortel Mobile Communication 3100 Release 2.1.

Standard 01.04. This document is up-issued to include changes in technical content for the packet dump utility, E.164 fully qualified international format numbers, CallPilot, and Call Detail Recording (CDR).

Standard 01.03. This document is up-issued to include changes in technical content including an MCC 3100 for BlackBerry/Nokia implementation workflow and updated screen captures.

October 2007

September 2007

Standard 01.02. This document is up-issued to include changes in technical content for MCG 3100 configuration parameter fields and network configuration changes.

Standard 01.01. This document is issued to support the Nortel Mobile Communications 3100 Series Portfolio on Nortel Communication Server 1000 Release 5.0 and Nortel Multimedia Communication Server 5100 Release 4.0.

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10 New in this release

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Introduction

This document provides information about the administration and security of the Nortel Mobile Communication 3100 (MC 3100).

MC 3100 contains the following components:

•

Nortel Mobile Communication Gateway 3100 (MCG 3100)

• Nortel Mobile Communication Client 3100 (MCC 3100) for BlackBerry

•

Nortel MCC 3100 for Nokia

• Nortel MCC 3100 for Windows Mobile

The MCG 3100 extends network feature functionality to the MCC 3100 application on mobile devices. Internally, the MCG 3100 contains the MCG 3100 Gateway Server and the MC 3100 Administration Server.

The MCC 3100 application registers to the MCG 3100 to access the enterprise network. After registration, users can perform a variety of functions such as:

•

Manage friends by using the MCC 3100 local directory. MCC 3100 for BlackBerry users can also manage friends by using the BlackBerry address book.

• Search the corporate directory and the MCC 3100 local directory.

• Use the logs to view the most recent related incoming and outgoing

calls, voice mail indicator, and system events.

• Create a user group that contains multiple friends and then initiate an

ad hoc conference call to the group members.

• Redirect incoming calls to alternative contact locations (for example.

office, home, or other).

• Associate a single number with all of outbound calls.

• Handle the message waiting indicator (MWI) for new voice mail

messages.

This document refers to the supported clients using the generic term mobile client.

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12 Introduction

Navigation

Attention: Mobile client devices must have an internet connection.

•

"Using the MC 3100 Web Console" (page 13)

• "Administration" (page 21)

• "Gateway administration" (page 23)

•

"Mobile client administration" (page 49)

•

"User administration" (page 61)

•

"Security" (page 69)

•

"Server certificate management" (page 71)

•

"Client certificate management" (page 83)

•

"Server certificate administration" (page 87)

•

"Maintenance" (page 95)

References

•

"Common procedures" (page 101)

For more information, see the following documents:

• Nortel Mobile Communication Client 3100 for BlackBerry User Guide

(NN42030-101)

• Nortel Mobile Communication Client 3100 for Nokia User Guide

(NN42030-102)

•

Nortel Mobile Communication Client 3100 for Windows Mobile User Guide (NN42030-107)

• Nortel Mobile Communication 3100 Fundamentals (NN42030-109)

• Nortel Mobile Communication 3100 Planning and Engineering

(NN42030-200)

• Nortel Mobile Communication 3100 Installation and Commissioning

(NN42030-300)

• Nortel Mobile Communication 3100 Troubleshooting (NN42030-700)

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Using the MC 3100 Web Console

The following module describes the Mobile Communication 3100 (MC 3100) Web Console.

Navigation

•

"Overview" (page 13)

•

"Logging on to the MC 3100 Web Console as an administrator" (page

15)

•

"Logging on to the MC 3100 Web Console as a user" (page 18)

•

"Changing the MC 3100 Web Console password" (page 18)

Overview

You perform administrative tasks for the Mobile Communication Gateway 3100 (MCG 3100) server using the MC 3100 Web Console, a Web-based tool. You access the standalone MC 3100 Web Console through Microsoft Internet Explorer or Mozilla Firefox.

Attention: ECM does not support Mozilla Firefox. ECM integration is not

supported in MC 3100 release 3.0 SU130 and higher.

Two access levels exist for the MC 3100 Web Console:

• Administrator access

•

Enterprise user access

MC 3100 Web Console buttons

The following table describes all the MC 3100 Web Console buttons and their actions.

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14 Using the MC 3100 Web Console

Table 1 Web Console buttons

Button Screen Description

Displays the Add Gateway window. Only active when an MCG 3100

Add Gateway System Configuration

server can be added.

Advanced View User Info

Displays all the configuration parameters.

Browse Admin Portal, License Information Enables you to find a required file.

Send Notification Message, Configure

Cancel

Gateway, Configure Service, Lock Gateway, Add Gateway

Enables you to cancel the Configuration.

Starts a packet capture for

Capture Tools Clear

Messages User Info

troubleshooting. Clears queued user messages if the

user’s queue exceeds normal levels.

Gateway Statistics, User Statistics,

Close Configure

Gateway Configure

Services

Configure Gateway, Configure Service, Closes the window. System Configuration (Gateway Actions

button) System Configuration (Gateway Actions

button)

Displays the Configure Gateway window.

Displays the Configure Service window

Displays a subset of the user

Default View User Info Download

(hyperlink) Admin Portal, User Portal

configuration parameters. Starts the download of the client file

to the computer.

Download all logs (hyperlink) Tools

Displays information on how to get the logs.

Device Configuration, Configure

Edit

Gateway, Configure Service Enables changes to parameters.

Uses search parameters to select a

Filter User Info Gateway

Actions System Configuration

subset of the information. Enables you to manage and

configure the gateway server.

Group Actions System Configuration Displays the Add Gateway button.

Displays the MC 3100 pages on

Help Web Console main window

ww.nortel.com

Enables you to install the

Install License Information

System Configuration (Gateway Actions

License

button)

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information. Displays the License Information

window

Logging on to the MC 3100 Web Console as an administrator 15

Table 1 Web Console buttons (cont’d.)

Button Screen Description

User ID (hyperlink) User Info

System Configuration (Gateway Actions

Lock

Logout Web Console main window Logs you out of the Web Console. No Removal Confirmation Cancels the removal request.

Notify

OK Lock Gateway, Add Gateway

Refresh Gateway Statistics, User Statistics

Remove Admin Portal Remove from

Group

Restart

button) Displays the Lock Gateway window. User Info Logs the user out of their client.

User Info, System Configuration (Gateway Actions button)

User Info

System Configuration (Gateway Actions button)

Displays the User Statistics window for the selected user.

Displays the Send Notification Message window

Enables you to confirm the changes made to the fields.

Refreshes the statistics when automatic refresh is disabled.

Remove users and deallocate their licenses.

Removes the client file from the MCG 3100 server.

Displays the Removal Confirmation window.

Enables you to restart the Gateway server.

Device Configuration, Tools, Configure

Save

Send Send Notification Message

Start

Stop

Unlock View User

Portal Admin Portal Displays the User Portal.

Yes Removal Confirmation

Gateway, Configure Service

System Configuration (Gateway Actions button)

Tools, System Configuration (Gateway Actions button) Stops the packet capture.

System Configuration (Gateway Actions button)

Saves the changes made to the fields.

Enables you to send the notification message.

Enables you to start the Gateway server.

Displays the Unlock Gateway window.

Enables you to confirm the removal of the file.

Logging on to the MC 3100 Web Console as an administrator

This module describes the procedures you use to log on to MC 3100 Web Console to perform administration tasks.

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16 Using the MC 3100 Web Console

Logging on to the Web Console as an administrator task ﬂow

The following flowchart depicts the procedures you perform to log on to the Web Console as an administrator. To link to any procedure, go to

"Navigation to Logging on to the Web Console as an administrator " (page

16)

Figure 1 Logging on to the Web Console as an administrator task flow

Navigation to Logging on to the Web Console as an administrator

• "Logging on to the standalone MC 3100 Web Console as an

administrator" (page 16)

Logging on to the standalone MC 3100 Web Console as an administrator

Log on to the MC 3100 Web Console as an administrator to manage the system, monitor the users, monitor Instant Conferencing, and manage the client server repository.

Attention: Wait two minutes after starting the MCG 3100 before accessing the MC 3100 Web Console.

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Logging on to the MC 3100 Web Console as an administrator 17

Prerequisites

• You need the administrator user id and password to perform this

procedure.

• Access the MC 3100 Web Console using a web browser.

Attention: User names and passwords are case-sensitive.

Procedure steps

Step Action

In the Address field of your Web browser, enter

http://<IP address | hostname>:8282/adminserver

https://<IP address | hostname>:8553/adminserver

2 3 In the Password field, type the admin password.

In the Username field, type the user name.

Attention: Nortel recommends that you change the default

administrator password. For more information, see "Changing

the MC 3100 Web Console password" (page 18).

4 5 Click a tab at the top of the MC 3100 Web Console to view the

Click Sign In.

corresponding page.

--End--

Variable definitions

Variable Definition

<IP address | hostname> The name of the MCG server in fully qualified

domain name (FQDN) format, or the IP

address of the server. user name Default: admin admin password Default: password

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18 Using the MC 3100 Web Console

Logging on to the MC 3100 Web Console as a user

Log on to the MC 3100 Web Console as a user to access the User Portal to download client files.

Procedure steps

Step Action

In the Address field of your Web browser, enter one of the following addresses.

• http://<hostname>:8282/adminserver/userportal

.html

• https://<hostname>:8553/adminserver/userport

al.html

2 Press Enter.

The User Portal screen displays.

--End--

Variable deﬁnitions

Variable Definition

<hostname> The name of the MCG server in fully qualified

domain name (FQDN) format, or the IP address of the server.

Changing the MC 3100 Web Console password

Change the MC 3100 Web Console password from the default password.

Prerequisites

• You must be logged into the MC 3100 Web Console as administrator.

For more information, see "Logging on to the standalone MC 3100 Web

Console as an administrator" (page 16).

Procedure steps

Step Action

1 On the MC 3100 Web Console main page, click the Tools tab. 2 In the Admin Server Password section, in the Current

Nortel Mobile Communication 3100 Administration and Security

Password box, type the current password.

Attention: Passwords are case-sensitive.

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Changing the MC 3100 Web Console password 19

3 In the New Password box, type a new password. 4 5

In the Confirm New Password box, retype the new password. In the Admin Server Password section, click Save.

--End--

Variable deﬁnitions

Variable Definition

Current Password Existing password.

The default password for new servers is password.

New password New password for the Admin server.

Secure passwords use a mix of letters, numbers and alphabetic characters and can be up to 19 characters in length.

Confirm New Password New password for confirmation.

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20 Using the MC 3100 Web Console

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Administration

The following modules describe administration procedures for the Mobile Communication 3100 (MC 3100).

Navigation

•

"Gateway administration" (page 23)

• "Mobile client administration" (page 49)

• "User administration" (page 61)

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22 Administration

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Gateway administration

This module describes procedures for gateway administration.

Navigation

•

"Adding an MCG 3100 server" (page 23)

•

"Deleting an MCG 3100 server" (page 24)

•

"Locking and unlocking an MCG 3100 server" (page 25)

•

"Configuring the Gateway settings" (page 26)

•

"Configuring the dial plan conversion parameters" (page 32)

•

"Configuring the device settings" (page 33)

•

"Configuring the emergency telephone numbers" (page 37)

•

"Configuring the Administration server port settings" (page 37)

•

"Adding a license file" (page 38)

•

"Checking Gateway server statistics" (page 40)

•

"Checking Gateway server status" (page 42)

•

"Checking Gateway server license file information" (page 45)

•

"Managing the server processes from the Web Console" (page 46)

•

"Managing the server processes from the command line" (page 47)

Adding an MCG 3100 server

Add the MCG 3100 using the MC 3100 Web Console.

Prerequisites

• The MCG 3100 software must be installed on the server.

• You must be logged into the MC 3100 Web Console as administrator.

For more information, see "Logging on to the MC 3100 Web Console

as an administrator" (page 15).

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24 Gateway administration

Procedure steps

Step Action

1 2 On the System Configuration page, select Group Actions,

Click the System Configuration tab.

Add MG.

Attention: In a redundant system, add the local server first.

Enter the Gateway Address as an IP Address or Fully Qualified Domain Name (FQDN).

4 Click OK. 5 If you receive a prompt to restart the gateway,

To restart the gateway, click Yes. OR To restart at a later time, click No.

Attention: Nortel recommends that you restart the gateway.

--End--

Procedure job aid

Use the following table to help you understand the Add Gateway parameters.

Field Description

Gateway Address The IP address or FQDN of the new MCG 3100

gateway server being added.

Deleting an MCG 3100 server

Delete an MCG 3100 on the MCG 3100 Web Console. This procedure only removes the MCG 3100 from management by the Web Console; the gateway continues to operate.

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Attention: In a redundant system, delete the remote server first.

Prerequisites

•

You must be logged in to the MC 3100 Web Console as administrator. For more information on logging in as an administrator, see "Logging

on to the MC 3100 Web Console as an administrator" (page 15).

Procedure steps

Step Action

1 Click System Configuration tab. 2 Select Gateway Actions, Remove from Group.

3 If you receive a prompt to restart the gateway,

Locking and unlocking an MCG 3100 server 25

The MCG 3100 is deleted. The MCG 3100 software remains installed.

To restart the gateway, click Yes.

OR To restart at a later time, click No.

--End--

Locking and unlocking an MCG 3100 server

Lock and unlock an MCG 3100 server to perform maintenance. The following table helps you understand the types of server locks.

Table 2 Server locks

Lock type New calls

accepted?

Unlocked

(Default)

Graceful No Calls remain

Immediate No In progress calls

Yes Calls are active. Users can log in.

Current call actions

active

continue, but no MCG 3100 features can be used.

Current user actions

Users who are not in a call are logged off.

Users are logged off immediately,

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26 Gateway administration

Attention: Lock the server before performing system maintenance or

changing gateway configuration parameters.

Prerequisites

• You must be logged in to the MC 3100 Web Console as administrator.

For more information on logging in as an administrator, see "Logging

on to the MC 3100 Web Console as an administrator" (page 15).

Procedure steps

Step Action

1 Click System Configuration tab. 2 To unlock the server, click Gateway Actions, Unlock. 3 To lock the server, click Gateway Actions, Lock and then

perform one of the following actions:

• Select Graceful Lock and click OK.

•

Select Immediate Lock and click OK.

Conﬁguring the Gateway settings

Configure the Gateway settings to enable the MCG 3100 to interact with the network elements. In redundant MC 3100 deployments, most of the Gateway settings are shared between the two servers.

Prerequisites

• You must be logged into the MC 3100 Web Console as administrator.

For more information, see "Logging on to the MC 3100 Web Console

as an administrator" (page 15).

• Add the MCG 3100 server before beginning this procedure.

Procedure steps

Step Action

--End--

1 Click the System Configuration tab. 2 Select Gateway Actions, Configure Gateway. 3 In redundant configurations, select the gateway.

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Configuring the Gateway settings 27

4 5 Modify the Gateway settings.

Click Edit.

Attention: When configuring the redundant server, only

configure the local server parameters.On a redundant system, parameters marked with an L in the user interface are unique to the local gateway.

6 Click Save. 7

Click Close. You receive a prompt to restart the server.

To restart the system, click Yes. The updated Gateway settings are applied.

To restart the system at a later time, click No. The updated Gateway settings are applied when the system is restarted later.

Attention: Nortel recommends that you restart the gateway.

9 On a redundant system, open the Gateway Configuration

window for both gateways and check that their settings match. If there is a mismatch, re-enter the settings and restart the system.

--End--

Procedure job aid

Use the following table to help you understand the Gateway settings.

Field Description Mobility Server

Server Address Enter the address that the local MCG 3100 uses for SIP

traffic. Format: <IP address l FQDN>

This parameter is unique to the local server.

SIP Port Enter the SIP server port. The default value is 5060.

This parameter applies to both servers in the redundant configuration.

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28 Gateway administration

Field Description

Domain Enter the SIP registration domain defined on the Enterprise

Call Server (ECS). This parameter applies to both servers in the redundant configuration.

Gateway name Enter the gateway identity defined on the ECS for the

MCG 3100. This parameter applies to both servers in the redundant configuration.

Media Server Enter the address and port of the Instant Conferencing

Server. Format: <IP address l FQDN> :<port> This parameter is unique to the local server.

Incoming Call Reliable Timer Specify the amount of time, in seconds, that the MCG 3100

waits before it redirects a call after receiving no response from the client. The value is set to one half of the call unanswered timeout period. The default is 7 seconds. This parameter applies to both servers in the redundant configuration.

Primary ECS Address Enter the address and port of the primary ECS.

Format: <IP address l FQDN> :<port> This parameter applies to both servers in the redundant configuration.

Secondary ECS Address Enter the address and port of the secondary ECS.

Format: <IP address l FQDN> :<port> This parameter applies to both servers in the redundant configuration.

Device Access

HTTP Port Select the hypertext transport protocol (HTTP) port used by

clients to access the system and to download software over the air. The valid range is 8080 to 8089; the default is 8080. Select 0 to disable the port.

This parameter applies to both servers in the redundant configuration.

HTTPS Port Select the HTTP Secure (HTTPS) port used by clients to

access the system and to download software over the air. The valid range is 8440 to 8449; the default is 8443. Select 0 to disable the port.

Use HTTPS when a certificate infrastructure exists on the clients and MCG 3100.

This parameter applies to both servers in the redundant configuration.

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Configuring the Gateway settings 29

Field Description

HTTPS certificate password Enter the password used for the HTTPS certificate

transmitted by clients to the MCG 3100 server. The default

nortel.

is This parameter applies to both servers in the redundant configuration.

Dial Plan

User Prefix/Phone-context for Call Origination

Enter the user name prefix or phone context for call origination. This prefix applies to calls originated by the MCG 3100 server and to the calling address. This parameter applies to both servers in the redundant configuration.

User Prefix for Call Termination Enter the user name prefix for call termination. This prefix

applies to calls received by the MCG 3100 server and to the called address. This parameter applies to both servers in the redundant configuration.

Dial-In Service DN

Enter the Service Directory Number (DN) for client calls that will arrive at the MCG3100 on the SIP network. This field is mandatory. The Service DN allows MCC 3100 for BlackBerry, MCC 3100 for Windows Mobile, and MCC 3100 for Nokia users to place calls directly from their wireless devices to other parties using Direct Outbound call mode. The PSTN numbers that are dialed by the mobile on the PSTN are defined on the device configuration page. When the call arrives at the enterprise the PSTN number must be converted to an internal format for use on the SIP network, routed by the NRS, and which will eventually arrive at the MCG3100.

Mobility Prefix: 555 Username 343XXXX Password XXXXXXX

Outgoing Call Service DN +41123456 789

The mobile phone will dial +41123456789 for direct outbound calls. This PSTN number will be routed to the enterprise as a DID number. When the number arrives at the Enterprise we must manipulate the PSTN number (+41123456789) to be routed on the SIP network.

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30 Gateway administration

Field Description

Attention: If you have a mapping on the incoming

trunk route on the call server to map a PSTN service DN number: +41123456789 to 5550006789, you would configure the service DN on the MCG3100 as

0006789. In the case where an enterprise has multiple service DN’s all incoming PSTN service DN calls must map to the single service DN number configured in this

For Example:+1613132 4567 to 5550006789.

field.

Dialplan Conversion List For information on configuring this field, see "Configuring the

dial plan conversion parameters" (page 32).

DTR

Initial port for DTR (27000-27499) Enter the first port in the range of ports used by the

MCG 3100 server Digital Tone Receiver (DTR) engine. A DTR recognizes Dual Tone Multi-Frequency (DTMF). 1500 ports are allotted for DTR. The port must be an even number (for example, 27000).

This parameter applies to both servers in the redundant configuration.

Mid-Call Cellular Prefix Enter the prefix used by clients to invoke mid-call features

using DTMF. Permitted values include the characters star (*) and pound (#), and the numerals 0 to 9, entered in any combination. The default value is *, which needs to be changed only if it conflicts with other network resources. For example, if clients use * to access conference features, then you must change the Mid-Call Cellular Prefix to a different value such as # or #99.

This parameter applies to both servers in the redundant configuration.

LDAP

URL Enter the address and port of the Lightweight Directory

Access Protocol (LDAP) server that hosts the corporate directory. Obtain this value from the directory administrator. Format: ldap://<IP address l FQDN> :<port> This parameter applies to both servers in the redundant configuration.

Search Base Enter the distinguished name of the search base object

(node) that defines the location in the directory from which the LDAP search begins. Obtain this value from the directory administrator.

This parameter applies to both servers in the redundant configuration.

Nortel Mobile Communication 3100 Administration and Security

Nortel Mobile Communication 3100

NN42030-600 03.08 17 July 2009

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