Avaya IP Phone 2007 User Manual

IP Telephony Clients
IP Phone 2007 Firmware Release Notes
Product Release: 0621C23
Document Release Date: July 19, 2005
Version 1.00 IP Phone 2007 Firmware Release Notes
Table of Contents
Table of Contents .............................................................................................................. 1
IP Phone 2007 Firmware Release Notes ......................................................................... 4
Release Date....................................................................................................................4
History............................................................................................................................. 4
Applicable Hardware ...................................................................................................... 4
Purpose of this Firmware................................................................................................ 4
Identification ................................................................................................................... 4
Image Size....................................................................................................................... 5
Firmware Upgrade .......................................................................................................... 5
Method 1: Automatic UFTP Download Initiated by Server....................................... 5
Method 2: Tool Menu TFTP Upgrade........................................................................ 5
Method 3: Manual BootC TFTP Firmware Upgrade Procedure ................................ 7
Patches on CS 1000 ........................................................................................................ 7
Powering ......................................................................................................................... 8
Notes ............................................................................................................................... 8
Backlight Interaction with USB devices..................................................................... 8
XAS Configuration ..................................................................................................... 8
Password Protection of the Tools Menu ..................................................................... 9
EAP Configuration and Statistics ............................................................................. 11
Configuration ............................................................................................................ 11
Statistics .................................................................................................................... 11
Voice VLAN Filter ................................................................................................... 11
New Features and Changes by Build (summary)......................................................... 12
Changes in C23 (from C22) –is the post GA upissue build:......................................... 12
Citrix Related Fixes .................................................................................................. 12
Changes in C22 (from C21):......................................................................................... 12
Enhancements ........................................................................................................... 12
Citrix Related Fixes .................................................................................................. 13
IP Phone 2007 CRs Fixed......................................................................................... 13
CR Fixes Inherited from the IP Phone 200x Platform:............................................. 14
Changes in C21 (from C20) – C21 is the GA build:..................................................... 14
Citrix Related Fixes .................................................................................................. 14
IP Phone 2007 CRs Fixed......................................................................................... 14
Changes in C20 (from C19):......................................................................................... 14
Enhancements ........................................................................................................... 14
Citrix Related Fixes .................................................................................................. 15
IP Phone 2007 CRs Fixed......................................................................................... 15
CR Fixes Inherited from the IP Phone 200x Platform:............................................. 15
Changes in C19 (from C18):......................................................................................... 16
Enhancements ........................................................................................................... 16
Citrix Related Fixes .................................................................................................. 16
IP Phone 2007 CRs Fixed......................................................................................... 17
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Version 1.00 IP Phone 2007 Firmware Release Notes
CR Fixes Inherited from the IP Phone 200x Platform:............................................. 17
Changes in C18 (from C17):......................................................................................... 18
Enhancements ........................................................................................................... 18
Merge fix................................................................................................................... 18
Changes in C17 (from C16):......................................................................................... 19
Enhancements ........................................................................................................... 19
IP Phone 2007 CRs Fixed......................................................................................... 19
CR Fixes Inherited from the IP Phone 200x Platform:............................................. 20
Changes in C16 (from C15):......................................................................................... 20
IP Phone 2007 CRs Fixed......................................................................................... 20
Changes in C15 (from C14):......................................................................................... 21
Enhancements ........................................................................................................... 21
IP Phone 2007 CRs Fixed......................................................................................... 21
CR Fixes Inherited from the IP Phone 200x Platform:............................................. 22
Changes in C14 (from C13):......................................................................................... 22
Enhancements ........................................................................................................... 22
IP Phone 2007 CRs Fixed......................................................................................... 22
CR Fixes Inherited from the IP Phone 200x Platform:............................................. 23
Changes in C13 (from C12):......................................................................................... 23
Changes in C12 (from C11):......................................................................................... 23
Changes in C11 (from C10):......................................................................................... 24
Changes in C10 (from C09):......................................................................................... 24
IP Phone 2007 Feature Description............................................................................... 26
The following is a list of the major features implemented in the IP Phone 2007 (some
are hardware features)................................................................................................... 26
Call Processing.......................................................................................................... 26
Touch Panel .............................................................................................................. 26
Touch Panel Calibration ........................................................................................... 26
Pop-up keyboard ....................................................................................................... 26
Touch Panel cleaning Feature................................................................................... 26
Backlight................................................................................................................... 26
Backlight Saver......................................................................................................... 26
LCD Contrast............................................................................................................ 26
USB Port ................................................................................................................... 26
Bluetooth................................................................................................................... 27
Local Diagnostics...................................................................................................... 27
Network Configuration ............................................................................................. 27
Hardkey Label Tool .................................................................................................. 27
Languages ................................................................................................................. 27
Window System........................................................................................................ 27
G-XAS Graphical Citrix (Net 6)............................................................................... 28
Feature Registration in the Chooser.......................................................................... 28
Prime Feature Registration ....................................................................................... 28
Display of RFB data in a Window............................................................................ 28
Mouse or Touchpanel click....................................................................................... 29
Text Entry ................................................................................................................. 29
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Version 1.00 IP Phone 2007 Firmware Release Notes
Net6 Page.................................................................................................................. 29
Net6 Push.................................................................................................................. 29
Dial Digit in Text Based XAS .................................................................................. 29
Video......................................................................................................................... 29
XAS Text-based Net6............................................................................................... 29
Features Not Implemented in this Release ................................................................... 29
CR’s Opened.................................................................................................................... 29
Bug Reporting ................................................................................................................. 29
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Version 1.00 IP Phone 2007 Firmware Release Notes
IP Phone 2007 Firmware Release Notes
Editor: Charles Walter
Release Date
July 19, 2005
History
Based on the previous release: 0621C22.
Applicable Hardware
This firmware is intended to run on the IP Phone 2007 NTDU96, Sample C, D or newer hardware.
This firmware cannot run on any other existing hardware. This firmware no longer supports sample B hardware.
Purpose of this Firmware
As a post-GA up-issue, this release addresses problems found while testing Citrix XAS server applications, in advance of releasing the IP Phone 2007 up-issue. This firmware is basically “CR functional equivalent” to the Phase 2 IP Phone 2007’s D98 build (see the Changes section for details).
The release level of this firmware is “post-GA up-issue”.
PV Testing is not complete at release date.
Identification
This new firmware identifies itself as:
Version: 0621C23
File name: 0621C23.bin
06 = build location (Calgary) 21 = target hardware (IP Phone 2007 sets) C23 = version C=2 therefore C21 = 2.23
The non-compressed identifier string “FW Version Len070621C23” is embedded in the binary.
The full “Enhanced FW Download” strings are also supported.
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Version 1.00 IP Phone 2007 Firmware Release Notes
Image Size
Maximum flash size is 16 Mbytes in the IP Phone 2007 Maximum SDRAM size is 32 Mbytes in the IP Phone 2007
Firmware Upgrade
The IP Phones 2007 shipped from the factory and those already installed need to be field upgraded.
Thee three methods for field upgrading the firmware in the IP Phones 200 are as follows (in order of simplicity):
1) Automatic UFTP download initiated by the server available in firmware C13 or above
2) Tool menu TFTP upgrade available in firmware C12 or above
3) Manual in BootC (normal fault recovery method) available in firmware C07 or above
Note:
Two other field upgrade methods are available, though not recommended at this time:
1) Automatic by .cfg file (as with some 3
2) Re-programming using the JTAG port (not intended for end user upgrade)
Important Note The TFTP download and upgrading of the IP Phone 2007 Flash memory takes a while. Please be patient. Do not unplug or reboot the phone during the process! The TFTP file transfer takes about 20 seconds, followed by another 2.5 minutes to burn the file into the Flash memory; displayed messages indicate current activity. The IP Phone 2007 then finishes the process, reboots, and runs the new Firmware version.
:
rd
party phones) (not yet implemented)
Method 1: Automatic UFTP Download Initiated by Server
Releases C13 or later all support the UFTP download process initiated by the server. This feature requires the server to be able to correctly identify the IP Phone 2007. Once the server identifies the IP Phone 2007, it uses the correct firmware image to start the firmware upgrade process. If it can, then the UFTP download follows the same process as on other existing IP Phones.
This download process is supported on CS 1000 Release 4.5 or later. Use Element Manager to load the 0621C23.bin file to the Signaling Servers. The IP Phones upgrade when they register.
Method 2: Tool Menu TFTP Upgrade
In firmware C12 or later, users have the option of starting the TFTP upgrade from the application. This method requires the TFTP server to carry a configuration file called “i2007.cfg” in addition to the image file. The configuration file is a plain text file with the following fields:
Field Name Field Value Descriptions
DOWNLOAD_MODE FORCED Must be FORCED
VERSION C123456 A label use to let the user know the firmware
version. The download process does not
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Version 1.00 IP Phone 2007 Firmware Release Notes
check this version.
TYPE APP Must be APP
FILENAME
PROTOCOL TFTP Download protocol. Must be TFTP.
SERVER_IP xxx.xxx.xxx.xxx IP Address of the TFTP server in decimal
SERVER_PORT TFTP Server port. If not specified, the default
SECURITY_MODE 3
KEY_ID1 2
KEY_ID2 4
A sample of the configuration file is listed below:
DOWNLOAD_MODE FORCED VERSION C123456 TYPE APP FILENAME 0621C23.bin PROTOCOL TFTP SERVER_IP 192.168.0.11 SERVER_PORT SECURITY_MODE 3 KEY_ID1 2 KEY_ID2 4
Important Note The configuration file can be created with a default filename like “i2007.img”, so that the i2007.cfg file does not have to be changed each time a new IP Phone 2007 firmware is released. However, if the default filename is used, when copying the new firmware file to the TFTP directory, users must rename the released firmware file – 0621C23.bin, for example – to match the name used in the i2007.cfg file.
When the “i2007.cfg” file is created in the TFTP server home directory, together with the image file, upgrade the firmware using the following procedure:
:
0621C23.bin
Image file name. Must match the filename of the actual IP Phone 2007 firmware file.
format
TFTP port is used
1. Select the TFTP Upgrade option in the Tool Menu.
2. Tap on the TFTP IP edit box and enter the IP Address. The keypad can be used to enter the IP address by using the “*” as the decimal point.
3. Tap on the “Read Configuration” button. The IP Phone 2007 reads the configuration file information from the TFTP server and displays the image information in the dialogue box. Check the network connection if a problem occurs in reading the configuration file.
4. If no problem occurs, tap the “Download” button to start the TFTP upgrade process.
After a brief pause, the IP Phone 2007 soft-resets, displays “Starting TFTP download…”, and downloads the firmware. The IP Phone 2007 then displays “Writing firmware to flash ROM…”, while writing the firmware to the Flash memory. Finally, the IP Phone 2007 resets, and the application boots.
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Version 1.00 IP Phone 2007 Firmware Release Notes
Method 3: Manual BootC TFTP Firmware Upgrade Procedure
Method 3, Manual in BootC, is the emergency recovery method. It is not user-friendly. To use Method 3, the firmware is placed on the TFTP server just as it was in Method 2. Manually configure the IP Phone 2007 during bootup to point to that specific TFTP server. The BootC firmware carries out the upgrade. To initiate the firmware download task, as described in the following procedure, BootC must be triggered to run.
1. Put the file i2007.img on a TFTP server. The file name must be fixed in this method.
2. Hold down the [Up] and [2] keys, and while doing so, re-power the IP Phone 2007. When the IP Phone 2007 re-starts, it loads and runs BootC instead of the Application. A simple, non­graphic text menu on white background should be displayed.
Copyright © 2004 Nortel Networks
I2007 IP telephone
Manual Configuration
If this menu does not displayed, repeat step 2.
3. When "Nortel Networks" displays on the screen, press [0], [0], [7], and [*] in sequence. BootC goes to manual configuration. If this does not occur, repeat step 2.
4. Follow the prompts to Configure DHCP and/or VLAN using
The left-soft key (below the LCD) as OK
The left-arrow key as BackSpace
The right-arrow key as Clear
The right-soft key as Cancel
5. At the prompt "TFTP download? (0-No, 1-Yes):", select 1 for TFTP download and press OK
6. Clear the address and then enter the TFTP server IP address. Press OK to start downloading.
Downloading should commence. After downloading is complete, the IP Phone 2007 reboots and the new Application runs.
Patches on CS 1000
To install these IP Phones 2007 on a CS 1000, the following patches for the Signaling Server are required. Install these patches first, before deploying the IP Phone 2007. No patch should be needed for the CS 1000 4.5 Release.
SR 3.0: Patch MPLR19578 SR 4.0: Patch MPLR19578
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Version 1.00 IP Phone 2007 Firmware Release Notes
Powering
Some notes on powering the IP Phone 2007.
IEEE 802.3 af Power: The IP Phone 2007 is fully compliant. It is classification 0, meaning 12.5 watts. Some Ethernet switches cannot support a full load on all their ports. In this case, it is only possible to equip a smaller number of IP Phone 2007 phones on each switch. The actual number depends on the switch model. Note that there are two Baystack models that can support full power on all ports.
Cisco Legacy Power: The IP Phone 2007 complies with most Cisco equipment supporting the MLP discovery scheme. It has not been tested on all Cisco models. A known troublesome model is 3725 router with external power adapter.
Cisco Midspan: Not supported.
PowerDsine Midspan: Not tested.
Local AC Power: The IP Phone 2007 uses a new universal 48 volt Power Brick . Do not
attempt to use the old 16VAC 8 Watt wall mount adapter from existing IP Phones 2001, 2002 and
2004. User can order the new Universal power brick separately. Users can also order the
localized AC cord separately, or it can be locally sourced.
Notes
Backlight Interaction with USB devices
Some USB to PS2 Mouse/Keyboard adaptors send regular coordinate update messages to the phone even when the mouse is not being moved. This can prevent the sleep mode for the backlight server from activating.
XAS Configuration
The IP Phone 2007 allows either a text XAS or a graphical XAS session, not both. This is a limitation of the Citrix AG. The extra GXAS IP address was removed from the configuration in version C17 in response to this limitation.
Starting with C19, it is possible to configure the XAS server IP and mode through DHCP using the S4 server fields. The data items occur in the following order:
XAS IP:XAS Port,
ActionByte,
and RetryCount.
The action byte values are:
1 = Graphical XAS,
0 = Text XAS.
The port field is processed if Graphical XAS is selected but ignored for Text XAS (the fixed text port is used).
Important Note: the S4 set of data items is actually the third group of server data items in the Full DHCP string; S3 is used in internal messaging between the TPS and the phone and therefore is not in the DHCP string. The following examples demonstrate:
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