Avaya IP Phone 1120E, IP Phone 1140E User Manual

Nortel Product Bulletin# P-2007-0235-Global – Rev 1

Product Bulletin Bulletin Number: P-2007-0235-Global-Rev1

Date: 25th October 2007

Nortel SIP Firmware Release 1.1 for

IP Phone 1120E and IP Phone 1140E

General Availability – Global

REVISION HISTORY

Date Revision # Summary of Changes

21st August 2007 Original Bulletin This is the original publication

Inclusion of support for Nortel CS2000,

Sept 17th, 2007 Rev 1

CS2100, CS1500 and third-party
BroadSoft call server platforms

Introduction

General Availability (GA) of the SIP Firmware Release 1.1 for the IP Phone 1120E and
IP Phone 1140E was effective August 21, 2007 for MCS5100 Release 3.5 and 4.0. The
purpose of this bulletin is to extend the availability (GA) of the SIP Firmware Release 1.1 for
the IP Phone 1120E and IP Phone 1140E for Nortel Communication Servers CS2000,
CS2100, CS1500 and for third-party BroadSoft BroadWorks Server.

The SIP Firmware Release 1.1 for IP Phone 1120E and 1140E is supported on the following
Nortel Communication Servers:

- MCS5100 Release 3.5 and 4.0

- CS2000 Release SN10 and SN09U

- CS2100 Release SE10 (Planned for November 2007)

- CS1500 Release 1.0

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Nortel Product Bulletin# P-2007-0235-Global – Rev 1

In addition to the above, SIP Firmware Release 1.1 for IP Phone 1120E and 1140E is
interoperable with BroadSoft BroadWorks Release 14 and certified through Broadsoft
Access Partner Program.

- Additional support of the SIP Firmware Release 1.1 for the IP Phone 1120E and
1140E on other Nortel Communication Servers remains under formulation at this
time. Please consult your Nortel representative for further timeline updates on the
specific server of interest.

The SIP Firmware Release 1.1 for IP Phone 1120E and 1140E provides feature
enhancements to the SIP capabilities to support additional call servers listed above and to
deliver general SIP Firmware quality improvements.

This bulletin provides useful information related to the release of the SIP Firmware for IP
Phone 1120E and 1140E globally including solution overview, firmware management and
ordering information. It also references Product Advisements as well as where to find related
documentation and product information.

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Nortel Product Bulletin# P-2007-0235-Global – Rev 1

Contents

INTRODUCTION ...................................................................................................................................................1

SIP FIRMWARE RELEASE 1.1 FOR IP PHONE 1120E AND 1140E OVERVIEW .....................................4

ADMINISTRATION AND PROVISIONING..........................................................................................................11

FIRMWARE CONTENT AND UPDATE INFORMATION ...................................................................................12

REFERENCES AND RELATED DOCUMENTS.................................................................................................13

ORDERING GUIDELINES AND PROCEDURES............................................................................................... 14

Order Codes – IP Phone 1120E and 1140E (shipped preloaded with SIP Firmware Release)..........14

Communicationl Server Port License.............................................................................15

TRAINING ...........................................................................................................................................................16

TECHNICAL ADVISEMENTS.............................................................................................................................17

Minimum Hardware for SIP Firmware Release on the IP Phone 1120E and 1140E......17

Security - NAT Traversal & STUN protocol....................................................................17

Secure Real-Time Transport Protocol (SRTP) and Transport Layer Security (TLS)......17

802.1X and Extensible Authentication Protocol (EAP)...................................................18

Single User Login................................................................................................................................... 18

Multiple Appearance Directory Number (MADN)............................................................19

Starcode and Octothorpe Dialing ...................................................................................19

SIP URI Dialing ..............................................................................................................19

SIP User Indentification..................................................................................................19

Automatic Call Back Automatic Recall (ACBAR)............................................................19

Dynamic Host Configuration Protocol (DHCP)...............................................................19

User Interface.................................................................................................................20

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Nortel Product Bulletin# P-2007-0235-Global – Rev 1

SIP Firmware Release1.1 for IP Phone 1120E and 1140E Overview

The Nortel IP Phone 1100 Series portfolio is Nortel’s new generation of desktop IP Clients
which builds upon Nortel’s standard for ease-of-use, reliability and robustness. The IP
Phone 1100 Series hardware incorporates high-resolution, back-lit, pixel-based displays and
a sleek, cutting-edge ergonomic design on all models along with support for standards­based USB, Gigabit Ethernet and Bluetooth wireless technology integration on selected
portfolio models. The IP Phone 1120E and IP Phone 1140E hardware models are currently
generally available to the global market. The SIP Firmware enhancements deliver
standards-based SIP Firmware for the IP Phone 1120E and IP Phone 1140E
Nortel Communication Servers CS2000, CS2100, CS1500 and BroadSoft BroadWorks
Server.

SIP Firmware Release 1.1 does not support the IP Phone 1110, IP Phone 1150E, or the
Expansion Module for IP Phone 1100 Series. A high level view of the physical model of IP
Phone 1120E and 1140E is shown in Diagrams 1 through 3 below followed by technical
details of the SIP Firmware Release 1.1.

Diagram 1: Front View of IP Phone 1120E

models for

Diagram 2: Front View of IP Phone 1140E

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Nortel Product Bulletin# P-2007-0235-Global – Rev 1

The rear view of the IP Phone 1120E & 1140E connections are shown in Diagram 3.
The tilt-lever is used to adjust the angle position of the IP Phone 1100 Series desk set. Five

positions are supported which provide a total angle range of 60 degrees (-5 to +55 degrees).
The adjustable tilt-stand, in combination with the high-resolution graphical displays, provides
superior viewing experience for users of the phones.

IP Phones 1120E and 1140E integrate an industry standard USB port, which elevates user
experience and boosts personal productivity, by providing support for standard mouse or
keyboards that allow for flexible navigation of SIP telephony and SIP-based Instant
Messaging (IM) applications.

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Nortel Product Bulletin# P-2007-0235-Global – Rev 1

Diagram 3: Rear View of IP Phone 1120E & IP Phone 1140E

For more details on IP Phones 1120E and 1140E hardware capabilities, please refer to the
IP Phone 1100 Series Knowledge Transfer Kit (KTK) materials located on the Nortel Partner
Information Center:

http://www.nortel.com/pic

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