Avaya IP Phone 1120E User Guide
Title page
Nortel Communication Server 1000
IP Phone 1120E
User Guide
Revision history
June 2010
Standard 05.02. This document is up-issued to reflect changes in
technical content for Call Log Options.
June 2010
Standard 05.01. This document is up-issued to support
Communication Server 1000 Release 7.0.
October 2009
Standard 04.01. Because of the similarity between
Communication Server 1000 Release 6.0 for UNIStim 4.0
features and Release 5.5 features, UNIStim 4.0 Release 6.0
documentation is also used for Release 5.5.
June 2009
Standard 03.03. This document is up-issued to support Nortel
Communications Server 1000 Release 6.0.
Revision history
June 2009
Standard 03.02. This document is up-issued to support Nortel
Communications Server 1000 Release 6.0.
May 2009
Standard 03.01. This document is up-issued to support Nortel
Communications Server 1000 Release 6.0.
January 2009
Standard 02.04. This document is up-issued to support Nortel
Communications Server 1000 Release 5.5 for UNIStim 3.0.
Added technical content in the section Making a call using the
Redial List.
3
Revision history
April 2008
Standard 02.03. This document is up-issued to support Nortel
Communications Server 1000 Release 5.5 for UNIStim 3.0.
May 2007
Standard 01.01. This document is up-issued to support
CS 1000 Release 5.0.This document reflects the new document
number.
June 2006
Standard 2.00. This document is up-issued to support
Nortel Communication Server 1000 Release 4.5 software. Added
support for new security features.
January 2006
Standard 1.00. This document is issued to support
Nortel Communication Server 1000 Release 4.5 software.
4
Contents
About the Nortel IP Phone 1120E . . . . . . . . . . . . . . . . . . . . 11
Basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Telephone controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Telephone display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
License Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Call features and Flexible Feature Codes . . . . . . . . . . . . . . . 21
Security features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using Encrypted Calling . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Managing your Station Control Password (SCPW) . . . . . 21
Entering and editing text . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Entering text using the dialpad . . . . . . . . . . . . . . . . . . . . . . . . 25
Editing text using the soft keys . . . . . . . . . . . . . . . . . . . . . . . . 26
Entering text using the USB keyboard . . . . . . . . . . . . . . . . . . 27
Contents
Connecting the components . . . . . . . . . . . . . . . . . . . . . . . . 28
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Connecting the components of the phone . . . . . . . . . . . . . . . 29
Virtual Private Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Connecting your IP Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
QoS configuration recommendations . . . . . . . . . . . . . . . . 38
Installing and configuring VPN . . . . . . . . . . . . . . . . . . . . . . . . 39
Configuring Telephone Options . . . . . . . . . . . . . . . . . . . . . 54
Using the Telephone Options menu . . . . . . . . . . . . . . . . . . . . 55
Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Adjusting the display screen contrast . . . . . . . . . . . . . . . . 58
5
Contents
Selecting a language . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Selecting date and time format . . . . . . . . . . . . . . . . . . . . 59
Accessing display diagnostics . . . . . . . . . . . . . . . . . . . . . 60
Choosing local dialpad tone . . . . . . . . . . . . . . . . . . . . . . . 60
Viewing telephone information . . . . . . . . . . . . . . . . . . . . . 61
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Configuring call log options . . . . . . . . . . . . . . . . . . . . . . . 63
Choosing a ring type . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Enabling or disabling Call Timer . . . . . . . . . . . . . . . . . . . 69
Enabling OnHook Default Path . . . . . . . . . . . . . . . . . . . . 70
Changing feature key labels . . . . . . . . . . . . . . . . . . . . . . . 70
Configuring the name display format . . . . . . . . . . . . . . . . 72
Configuring Live Dialpad . . . . . . . . . . . . . . . . . . . . . . . . . 73
Configuring Caller ID display order . . . . . . . . . . . . . . . . . 74
Configuring Normal mode indication . . . . . . . . . . . . . . . . 75
Configuring Local Menu options . . . . . . . . . . . . . . . . . . . . 76
Using the 1. Preferences submenu . . . . . . . . . . . . . . . . . . . . 78
Changing 1. Display Settings . . . . . . . . . . . . . . . . . . . . . . 78
Changing 2. Language . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Configuring 3. Headsets . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Using the 2. Local Diagnostics submenu . . . . . . . . . . . . . . . . 84
Using 1. IP Set&DHCP Information . . . . . . . . . . . . . . . . . 84
Using 2. Network Diagnostic Tools . . . . . . . . . . . . . . . . . 84
Using 3. Ethernet Statistics . . . . . . . . . . . . . . . . . . . . . . . 84
Using 4. IP Network Statistics . . . . . . . . . . . . . . . . . . . . . 85
Using 5. USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
6. Advanced Diag Tools . . . . . . . . . . . . . . . . . . . . . . . . . . 85
7. DHCP Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
8. License Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
9. VPN Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
10. Certificate Information . . . . . . . . . . . . . . . . . . . . . . . . 86
Using the 3. Network Configuration menu . . . . . . . . . . . . . . . 86
6
Contents
Using the 4. Lock Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Using Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Using On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Using handsfree dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Using the Directory applications . . . . . . . . . . . . . . . . . . . . . . . 92
Making a call using Corporate Directory . . . . . . . . . . . . . 92
Making a call using the Personal Directory . . . . . . . . . . . 93
Making a call using the Callers List . . . . . . . . . . . . . . . . . 94
Making a call using the Redial List . . . . . . . . . . . . . . . . . . 95
Viewing the date and time of a call . . . . . . . . . . . . . . . . . 95
Using Predial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Using AutoDial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Using Ring Again . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Using Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Using Speed Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Using System Speed Call . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Using HotLine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Using intercom calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
While on an active call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Placing a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Using Timed Reminder Recall . . . . . . . . . . . . . . . . . . . . . . . 107
Using Attendant Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Using Call Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Recording a Calling Party Number . . . . . . . . . . . . . . . . . . . . 111
Displaying incoming call information . . . . . . . . . . . . . . . . . . 111
7
Contents
Tracing a malicious call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Using Automatic Answerback . . . . . . . . . . . . . . . . . . . . . . . . 113
Using Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
While away from your desk . . . . . . . . . . . . . . . . . . . . . . . . 117
Using Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Using Internal Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . 118
Using Remote Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . 119
Securing your IP Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Talking with more than one person . . . . . . . . . . . . . . . . . 123
Using the Call Join feature . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Setting up a conference call . . . . . . . . . . . . . . . . . . . . . . . . . 124
Using Conferee Selectable Display . . . . . . . . . . . . . . . . . . . 125
Using Group Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Working without interruption . . . . . . . . . . . . . . . . . . . . . . 129
Activating Make Set Busy . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Call Deflect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Using Record On Demand key . . . . . . . . . . . . . . . . . . . . . . . 130
Using SAVE key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Additional call features . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Using AutoDial Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Using the Buzz feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Using Call Page Connect to make an announcement . . . . . 133
Using Centrex/Exchange Line Switchhook Flash . . . . . . . . . 134
Charging a call or charging a forced call . . . . . . . . . . . . . . . 135
8
Contents
Using Enhanced Override . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Using Forced Camp-on . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Overriding a busy signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Using Privacy Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Using Radio Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Using Voice Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Additional phone features . . . . . . . . . . . . . . . . . . . . . . . . . 145
Using the Personal Directory . . . . . . . . . . . . . . . . . . . . . . . . 145
Using the Callers List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Using the Redial List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Using Virtual Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Logging in to Virtual Office . . . . . . . . . . . . . . . . . . . . . . . 153
Using Virtual Office on your Remote IP Phone . . . . . . . 155
Using Virtual Office on your Office IP Phone . . . . . . . . . 157
Logging out of Virtual Office . . . . . . . . . . . . . . . . . . . . . . 158
Automatic log out from Virtual Office . . . . . . . . . . . . . . . 158
Emergency calls on your Remote IP Phone . . . . . . . . . 158
Troubleshooting Virtual Office . . . . . . . . . . . . . . . . . . . . 159
Using Media Gateway 1000B . . . . . . . . . . . . . . . . . . . . . . . . 161
Using Test Local Mode . . . . . . . . . . . . . . . . . . . . . . . . . 162
Using Resume Normal Mode . . . . . . . . . . . . . . . . . . . . . 162
Troubleshooting MG 1000B . . . . . . . . . . . . . . . . . . . . . . 163
Using Hospitality features . . . . . . . . . . . . . . . . . . . . . . . . . 164
Configuring Automatic Wake-Up . . . . . . . . . . . . . . . . . . . . . 164
Activating Message Registration . . . . . . . . . . . . . . . . . . . . . 166
Using Maid Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Displaying Room Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
9
Contents
Accessing External Server Applications . . . . . . . . . . . . . 171
Flexible Feature Codes (FFC) . . . . . . . . . . . . . . . . . . . . . . 172
Terms you should know . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Regulatory and safety information . . . . . . . . . . . . . . . . . . 181
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
DenAn regulatory notice for Japan . . . . . . . . . . . . . . . . . . . . 184
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
10
About the Nortel IP Phone 1120E
About the Nortel IP Phone 1120E
The Nortel IP Phone 1120E brings voice and data to the desktop by
connecting directly to a Local Area Network (LAN) through an Ethernet
connection.
In this guide, self-labeled line/programmable feature key labels appear
beside the keys, and context-sensitive soft key labels appear directly
above the keys. Figure 1 shows the key labels.
Figure 1: Self-labeled feature keys and context-sensitive soft
keys
Basic features
Your IP Phone 1120E supports the following features:
• four self-labeled line/programmable feature keys with labels and
indicators
• four context-sensitive soft keys
For information about context-sensitive soft keys, see Features and
Services Fundamentals (NN43001-106).
Note: Some IP Phone 1120E phones are not configured to support
soft key functionality. Consult your system administrator.
11
About the Nortel IP Phone 1120E
• graphical, high-resolution LCD display, backlit, with adjustable
contrast
• high-quality speaker phone
• volume control keys for adjusting ringer, speaker, handset, and
headset volume
• six specialized feature keys:
—Quit
— Directory
— Message/Inbox
— Shift/Outbox
— Services
—Copy
• six call-processing fixed keys:
—Mute
— Handsfree
— Goodbye
— Expand
— Headset
—Hold
• gigabit Ethernet ports
• built-in gigabit Ethernet switch for shared PC access
• headset jack with an On/Off key
• USB port to support a keyboard, mouse, or wireless headset.
Note: Powered downstream 1.1-compliant USB hubs are supported,
including USB 2.0 hubs, if they offer USB 1.1 backwards compliancy.
• automatic network configuration
• Graphical XAS
• hearing aid compatibility
12
About the Nortel IP Phone 1120E
• Accessory Expansion Module port to connect the Expansion Module
for IP Phone 1100 Series (Expansion Module)
For information about using the Expansion Module, see the Expansion
Module for IP Phone 1100 Series User Guide (NN43130-101).
Figure 2 shows the IP Phone 1120E.
Figure 2: IP Phone 1120E
Telephone controls
This section describes the controls on the IP Phone 1120E. In some
geographic regions, the IP Phone 1120E is offered with key caps that
have English text labels. In this document, text in parentheses indicates
the labels that appear on the key caps, for example, (Services).
13
About the Nortel IP Phone 1120E
Table 1: Telephone controls
Fwd
Fwd
More..
GrpCl Z
Context-sensitive soft keys are located
below the display area. The LCD label above
each key changes based on the active
feature.
When a triangle appears before a soft key
label, the feature is active.
Press the More key to access the next layer
of context-sensitive soft keys (self-labeled).
The keys on either side of the LCD display
area are self-labeled line/programmable
feature keys, with labels on the LCD. These
keys also function as line (DN) keys.
A steady LCD light beside a line (DN) key
indicates that the line is active. A flashing
LCD light indicates the line is on hold or the
feature is being programmed.
A steady LCD light beside a feature key
indicates that the feature is active. A flashing
LCD light indicates that the feature is being
programmed.
14
(Volume +)
(Volume -)
Use the Volume control buttons to adjust
the volume of the ringer, handset, headset,
speaker, and the Handsfree feature. Press
the top button to increase the volume, and
press the bottom button to decrease volume.
(Mute)
About the Nortel IP Phone 1120E
Your Mute key functionality is enabled or
disabled by your system administrator.
Contact your system administrator to
determine if your Mute key is enabled.
If your Mute key is enabled, press the Mute
key to listen to the receiving party without
transmitting your voice. Press the Mute key
again to return to two-way conversation.
Note: If your Mute key is not enabled,
pressing the Mute key places the call on
hold. Press the Mute key again to
restore the active call or press the line
key to restore the active call. You cannot
retrieve this call from hold by pressing
the Hold key.
The Mute key applies to handsfree, handset,
and headset microphones.
The Mute LED indicator, located on the
Mute key, flashes to indicate that the
microphone is muted.
(Handsfree)
Press the Handsfree key to activate
handsfree.
The Handsfree LED indicator, located on the
Handsfree key, lights to indicate when
handsfree is active.
15
About the Nortel IP Phone 1120E
Use the Navigation keys to scroll through
menus and lists appearing on the LCD
display screen. The outer part of this key
cluster rocks for up, down, left, and right
movements.
Use Up and Down to scroll up and down in
lists, and the Left and Right keys to position
the cursor. In some dialog boxes that appear
on your phone, you can also use the Left
and Right keys to select editable fields;
press the Right key to select the field below
the current selection, or the Left key to
select the one above.
Press the Enter key, at the center of the
Navigation key cluster, to confirm menu
selections.
In many cases, you can use the Enter key
instead of the Select soft key.
16
(Hold)
(Expand)
(Headset)
Press the Hold key to put an active call on
hold. Tap the flashing line (DN) soft key to
return to the caller on hold.
Use the Expand key to access external
server applications.
Press the Headset key to answer a call
using the headset or to switch a call from the
handset or handsfree to the headset.
The Headset LED indicator, located on the
Handsfree key, lights to indicate that the
headset is in use.
(Goodbye)
About the Nortel IP Phone 1120E
Use the Goodbye key to terminate an active
call.
When a message is waiting, or there is an
incoming call, the red Message
Waiting\Incoming Call Indicator LED at
the top center of the IP Phone flashes. The
flash cadence for each alert is different.
Note: You may also hear an audio
Message Waiting Indicator (stutter or
beeping dial tone) when you go off-hook.
When your IP Phone 1120E firmware is
being updated, the blue Feature Status
Lamp flashes.
To find out if additional features are
supported, contact your administrator.
(Copy)
(Quit)
(Shift/Outbox)
Press the Copy Key to copy entries to your
Personal Directory from other lists, such as
the Caller List, Redial List, and Corporate
Directory.
Press the Quit/Stop key to exit an active
menu or dialog. Pressing the Quit/Stop key
does not affect the status of active calls.
The Shift/Outbox key is a fixed key that is
reserved for future feature development.
17
About the Nortel IP Phone 1120E
Press the Message/Inbox key to access
(Msg/Inbox)
your voice mailbox.
Note: This function is not available on all
phones; consult your administrator.
Press the Directory key to access directory
(Directory)
services.
Press the Services key to open the Services
(Services)
menu, and use the navigation keys to access
the following items:
• Telephone Options:
— Volume adjustment
— Contrast adjustment
— Language
— Date/Time
— Display diagnostics
— Local Dialpad Tone
— Set Info
— Diagnostics
— Call Log Options
— Ring type
— Call Timer
— On hook default path
— Change Feature Key Label
— Name Display Format
— Live Dialpad
18
Caller ID display order
— Normal mode indication
(Services)
(continued)
About the Nortel IP Phone 1120E
• Password Admin:
— Station Control Password
The Password Ad min menu is not available
on all IP Phone 1120E sets.
• Display Network Diagnostics Utilities
Only your system administrator or service
provider can use Display Network
Diagnostics Utilities to perform Internet
diagnostics.
• Virtual Office Login and Virtual Office
Logout (if Virtual Office is configured)
• Test Local Mode and Resume Local
Mode (if Media Gateway 1000B is
configured)
Press the Services key to exit from any
menu or menu item.
(Services)
(Services)
Press the Services key twice to access the
Local Tools menu, and use the navigation
keys to access the following items:
• 1. Preferences
• 2. Local Diagnostics
• 3. Network Configuration
•4. Lock Menu
Your system administrator can establish a
password for the Local Tools menu. If you
attempt to access the Local Tools menu and
a password prompt dialog box appears,
contact your system administrator.
19
About the Nortel IP Phone 1120E
Telephone display
Your IP Phone 1120E has three display areas:
• The upper display area provides labels for the four self-labeled line/
programmable feature key labels.
• The middle display area contains single-line information for items
such as caller number, caller name, Call Timer, feature prompt string,
user-entered digits, date and time information, and phone
information.
Because the IP Phone 1120E only has a single-line information
display area, you are prompted to scroll through any additional lines
of information. For example, during an incoming call, only the
Directory Number (DN) appears if the caller name is greater than 10
characters. Press the flashing arrow to display the caller name.
• The lower display area provides labels for the four context-sensitive
soft keys.
Figure 3 shows an idle LCD screen.
Figure 3: IP Phone 1120E LCD screen
License Notification
Notify your system administrator if your phone displays a message in a
pop-up window about the licensing feature or evaluation period. License
20
About the Nortel IP Phone 1120E
notification provides details to help diagnose why the features are
disabled on the phone. You can press the Stop key or lift the handset to
close the window. The window redisplays every 24 hours at 1:00 AM
(default). The time and time frame can be configured when you provision
the phone. For information about provisioning the IP Phones, see Nortel
Communication Server 1000 IP Phones Fundamentals (NN43001-368).
Call features and Flexible Feature Codes
Some features are not available on all IP Phones. Call features and
Flexible Feature Codes (FFCs) must be assigned to your IP Phone and
supported by system software. Contact your system administrator to
configure these features and codes on your IP Phone.
Security features
The following security features are available on your IP Phone 1120E:
• Using Encrypted Calling
• Managing your Station Control Password (SCPW)
Using Encrypted Calling
Your IP Phone 1120E supports secure communication using SRTP
media encryption. If the feature is enabled, a security icon (q) is displayed
on the screen when your call is secured using SRTP media encryption.
Contact your system administrator to find out if this feature is available for
your use.
Managing your Station Control Password (SCPW)
Your Station Control Password (SCPW) enables the following security
features:
• Electronic Lock to prevent others from making calls from your IP
Phone
• password-protected IP Phone features (for example, Personal
Directory, Redial List, and Callers List)
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About the Nortel IP Phone 1120E
Your system administrator defines your initial SCPW. Contact your
system administrator for detailed information.
To change your password (SCPW):
1. Press the Services key.
(Services)
2. Press the Up/Down navigation keys to
scroll and highlight Password Admin.
3. Press the Enter key.
4. Use the dialpad to enter your password
at the prompt.
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5. Press the Up/Down navigation keys to
scroll and highlight New Password.
6. Press the Enter key.
7. Use the dialpad to enter the new
password.
About the Nortel IP Phone 1120E
8. Press the Enter key to accept the new
password.
If you are locked out of your
IP Phone 1120E, or if you forget your
SCPW, contact your system administrator.
Note: The default configuration for Password Protection is off.
To turn Password Protection on or off:
1. Press the Directory key.
2. Press the Up/Down navigation keys to
scroll and highlight Change Protection
Mode.
Enter
3. Use the dialpad to enter your password
(if Password Protection is enabled).
4. Press the Enter soft key.
5. Press the Up/Down navigation keys to
highlight one of the following:
— Enable Password Protection
— Disable Password Protection
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About the Nortel IP Phone 1120E
6. Choose one of the following soft keys:
Yes No
or
— Yes to accept the selection
— No to return to the Directory menu
Done
7. Press the Done soft key.
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Entering and editing text
Entering and editing text
You can enter and edit text on your IP Phone 1120E using the following
methods:
• “Entering text using the dialpad” on page 25
• “Editing text using the soft keys” on page 26
• “Entering text using the USB keyboard” on page 27
The use of any of these methods for text entry depends on the application. Table 2 shows the applications and input devices that you can use
for text entry.
Table 2: Application text entry
For: Use:
Call Server-related applications
(for example, changing feature
key labels, adding personal
directory entries, or dialing)
Graphical applications USB keyboard
Local Tools menu USB keyboard
Dialpad
USB keyboard for numeric
entries only
Dialpad for numeric entries
Entering text using the dialpad
You can use the dialpad to enter text when you use features such as
Personal Directory, Redial List, and Callers List.
For example, if you want to use the letter A, press the number 2 key once.
If you want the letter C, press the number 2 key three times.
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Entering and editing text
Note: No letters are associated with the number 1 or the 0 keys.
Editing text using the soft keys
You can use soft keys to edit text when you use features such as
Personal Directory, Redial List, and Callers List.
To edit an entry in your Personal Directory, press the Directory key, and
select the desired entry from your Personal Directory.
To edit text with the soft keys:
1. Press the Edit soft key.
2. Press the Left/Right navigation keys to move through the text.
3. Select the appropriate editing soft key for the operation you want to
perform.
4. If the character you want is not visible, press the More soft key to
access the next layer of soft keys.
5. To add non-alphanumeric symbols, press the Symbol soft key, and
perform the following:
a. Press the Up navigation key to access the symbols.
b. Press the Left/Right navigation keys to move to a specific
symbol.
c. Press the Choose soft key to select a symbol.
6. Press the Next soft key to submit your changes.
Table 3 describes the soft key editing functions on your IP Phone 1120E.
Table 3: Editing soft key description (Part 1 of 2)
Key Description
Cancel Action is cancelled.
Choose Select a non-alphanumeric symbol (available
only after the Symbol soft key is selected).
Clear Clear the input field.
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Entering and editing text
Table 3: Editing soft key description (Part 2 of 2)
Key Description
Case Switch the next character to either uppercase
or lowercase.
Delete Backspace one character.
Done/Select/Enter Meaning depends on application.
Entering text using the USB keyboard
You can use the USB keyboard, when connected, to enter text in the tools
and graphical applications.
For number entry in phone applications (for example, when dialing), you
can use the keyboard to enter digits (0–9), as well as * and #. Other
characters are ignored.
When on a call, you can use the function keys (f1, f2, f3, f4, f5, f6, f7, and
f8) to control the phone. Table 4 shows the function keys and their
associated action during phone calls.
Table 4: USB keyboard function keys during phone calls
Function key Action
f1 Go to Handsfree mode
f2 Go to Headset mode
f3 Place the current call on hold
f4 Mute the current call
f5 Volume up
f6 Volume down
f7 Copy
f8 Quit
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Connecting the components
Connecting the components
Figure 4 shows connections on the IP Phone 1120E.
Figure 4: IP Phone 1120E connections
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WARNING
Ensure that the protective rubber cap on the Accessory
Expansion Module port is in place when the port is not in
use. Connecting anything other than the proper
Expansion Module for IP Phone 1100 Series connector
to this port can cause damage to the phone.
Connecting the components
Before you begin
CAUTION
Damage to Equipment
Do not plug your IP Phone 1120E into a regular phone
jack. This results in severe damage to the IP Phone.
Consult your system administrator to ensure that you
plug your phone into a 10/100/1000BaseT Ethernet jack.
CAUTION
Your IP Phone 1120E is designed for use in an indoor
environment only.
Connecting the components of the phone
WARNING
Your IP Phone 1120E is shipped with the base locked in
position. To avoid damaging your phone, press the wallmount lever, located just under the Handsfree key as
indicated in Figure 5 on page 30, to release the base
and pull it away from the phone.
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Connecting the components
Figure 5: Release the IP Phone 1120E from the stand
Use the following steps to connect the components of your phone.
1. Remove the stand cover. Pull upward on the center catch as
indicated in Figure 6 on page 31, and remove the stand cover. The
cable routing tracks are now accessible.
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