Avaya IP Phone 1110 User Manual

Product Bulletin

Product Bulletin

Bulletin Number: P-2007-0089-GLOBAL
Date: 29 March 2007

IP Phone 1110

Order Placement, General Availability & Product Information

REVISION HISTORY

Date Revision # Summary of Changes

29 March 2007 Original bulletin This is the original publication

Introduction

This product bulletin provides product and availability information for the IP Phone 1110. It
includes key dates for o

Phone 1110.

This bulletin also contains important information for accessing the most up-to-date firmware,
and information on Nortel’s new IP Phone 1110 when used with the Communication Server
1000 Release 4.0 and later. This document includes links to current IP Phone 1110
firmware, Communication Server 1000 (CS 1000) firmware currency files, and IP Phone
documentation for use with the CS 1000. It outlines how IP Phone firmware downloads are
managed, which is dependent on the specific CS 1000 software release. It also references
Product Advisements, and where to find related product information.

rder placement and General Availability dates by region for the IP

IP Phone 1110

Nortel* is pleased to announce the introduction of the IP Phone 1110, a new standard-level
model within the IP Phone 1100 Series. The IP Phone 1110 will be Generally Available
(GA) for Communication Server 1000 customers (Release 4 and higher) as of April 2, 2007
in specific EMEA countries including all countries in the European Union

1

. The IP Phone

1110 will be GA as of April 25, 2007 in the US, Canada, CALA, Brazil, Australia, New

2

Zealand and Japan. Target availability in China and Korea is Q2, 2007

.

1

General Availability dates for specific EMEA countries are based on completion of country specific regulatory
compliance requirements. Not all EMEA countries are included for initial availability. Contact your Nortel
account representative for targeted availability.

2

Introduction into China and Korea is targeted for Q2/2007, based on completion of regulatory compliance.

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The IP Phone 1100 Series is a new generation of desktop IP Clients, with hardware and
software optimized from the “ground up” to support IP services and superior IP telephony
capabilities.

The IP Phone 1110 is ideal for standard-level business communication requirements such
as deployments within schoolrooms, lobbies, cafeterias and other common areas, and for
knowledge workers with standard level business telephony communications needs. The IP
Phone 1110 is a single line IP Phone which includes, as standard, an IEEE 10/100
integrated switch for both LAN and PC network ports in support of a co-located PC.

The IP Phone 1110 retains the IP Phone 1100 Series’ cutting-edge award-winning
ergonomic design. The IP Phone 1110 leverages the sleek and stylish look while also
delivering practical applications. The IP Phone 1110’s vertically oriented design affords
users valuable space savings at the desktop, while still maintaining the Nortel standards for
ruggedness and stability. Superior backlit pixel-based displays, standard with the IP Phone
1100 Series including the IP Phone 1110, support a rich user experience and in conjunction
with a five position adjustable tilt-stand and anti-glare coated display glass, optimize viewing
under a variety of lighting conditions and angles. The IP Phone 1110 meets industry
requirements in support of the European Environmental Directive and is RoHS-compliant at
GA.

IP Phone 1110

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The IP Phone 1110 footstand comes pre-attached from the factory and combined with the
intelligent cable route management system design, the new Ethernet active link LED status
indicator, and the local Tools menu for administrative navigation, make the IP Phone 1110
set up far easier.

References and Related Documents

For detailed product and feature information, please refer to the information on the IP Phone
1100 Series currently available on the IP Phone 1100 Series Partner Information Center
(PIC) product page

http://products.nortel.com/go/product_content.jsp?parId=0&segId=0&catId=-

9210&prod_id=54460&locale=en-US or on www.nortel.com.

An IP Phone 1110 Sales & Marketing Bulletin and Product Technical Specification are also
available via PIC.

General Availability Timelines for Global Regions

The IP Phone 1110 will be Generally Available (GA) April 2, 2007 in specific EMEA countries,
including all countries in the European Union

1

. The IP phone 1110 will be GA as of April 25,
2007 in the US, Canada, CALA, Brazil, Australia, New Zealand and Japan. Target availability in
China and Korea is Q2, 2007

2

.

The IP Phone 1110 will appear in Enterprise Configurator Release 7.0.1 as of April 2, 2007, with
product deliveries commencing as of the IP Phone 1110 GA date in different regions. To

ensure that other product deliveries are not delayed, it is strongly advised to keep all IP
Phone 1110 on separate orders until the region specific GA dates.

Possible Extended Lead Time for Delivery

Due to extremely positive market feedback received to date with the IP Phone 1100 Series, it is
possible that Nortel will experience stronger than anticipated market demand for this offering,
and customers may experience extended lead times from order placement to phone delivery for
the first few weeks after GA. Nortel will make every effort to minimize customer impact and
attempt to maintain our normal order turnaround timeframe wherever possible. Nortel will
provide updates through our customer facing representatives should an initial and temporary
allocation process be required. Please consult your Nortel representative for further details.

Ordering Guidelines and Procedures

3

Ordering information for the IP Phone 1110 is shown below. Like all IP Phone 1100 Series
models, the IP Phone 1110

does not include a global power supply to support local powering - it
is optional and must be ordered separately, if local powering is desired. The IP Phone 1100
Series global power supply is the same part that is now used with the IP Phone 2000 Series
(introduced with RoHS models). This global power supply is backward compatible for non-RoHS
IP Phone 2000 Series. Note that the 16VAC power supplies previously used with the IP Phone
2001, 2002, or 2004 can

not be used with the IP Phone 1100 Series models.

3 - Please note that due to the multiple languages supported in EMEA (as supported on the IP Phone display),
the IP Phone 1100 Series only offers icon keycaps.

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PEC IP Phone Description

)

IP Phone 1110 Graphite with Icon Keycaps, no power supply

NTYS02AAE6

NTYS02BAE6

PEC

N0089601

NTYS14AAE6
NTTK14ABE6

NTTK15AA
NTTK16ABE6
NTTK17ABE6
NTTK18ABE6
NTTK22ABE6

NTTK26AAE6 Standard IEC Cable - Japan

(includes unit with attached stand and stand cover, handset, handset cord, phone number label and plastic
lens, Cat 5 cable, Getting Start Card)

IP Phone 1110 Graphite with English Keycaps, no power supply
(includes unit with attached stand and stand cover, handset, handset cord, phone number label and plastic
lens, Cat 5 cable, Getting Start Card)

Power Adapter and Power Cords (power cords are standard IEC cables)

Global power supply (RoHS) (for local power). Also requires purchase of standard local power cord

– see below for orderable options or cords can be locally sourced. (Can also use Nortel Global Power Supply N0023000 (non­RoHS

AC Cord, North America, 1.8 m, 10 amp, IEC320-C13

(Recommended alternative North American IEC cable to NTTK14AB for its thinner cord.) Taiwan, Philippines, Thailand, Japan

Cord 9.9 FT, NA Power, NEMA, 125Vac 13A

- North America, Middle East

Cord 8 FT, ANZ Power AS-3, 240Vac 10A

- Australia, New Zealand, PRC

Option 11C Standard European Power Cord 250Vac

- Other EMEA, Kenya, Korea, Thailand, Indonesia, Vietnam, India, Pakistan

Option 11C Swiss Power Cord, 9.9Ft 125Vac

– Switzerland

Option 11C UK Power Cord 240Vac

- Hong Kong, Ireland, UK, Singapore, Malaysia, Bangladesh, Brunei, Sri Lanka

Option 11C Denmark Power Cord Kit, 9.9FT 125VAC

- Denmark

Important Information and Datasets for Deployments with CS 1000

Please review the following information and website links to ensure you have the most up­to-date product information and datasets available for your IP Phone 1110 deployments.

IP Phone Firmware Upgrade Method – Communication System dependent

The IP Phone 1100 Series supports remote firmware upgrades through both a TFTP
process and a more automated UFTP process direct from the CS 1000 Release 4.5 or later.
The method to upgrade the IP Phone 1110 firmware depends on the call server software.

Communication Server 1000 Release 4.0 must use TFTP
Communication Server 1000 Release 4.5 or later systems can use UFTP or TFTP

For more information on TFTP and UFTP firmware upgrade processes, please refer to the
IP Phones Description, Installation and Operation Document 553-3001-368, listed under the
IP Phone User Documentation heading below.

Current IP Phone 1120E & 1140E Firmware

A separate firmware (FW) file exists for each phone type.

The firmware version number for the 1110 is 0623C3C

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The latest IP Phone 1110 firmware is available online at www.nortel.com.
Use the following steps to access the IP Phone 1110 “0623C3C” firmware.

Go to

www.nortel.com

Choose: Support & Training -> Software Downloads
Choose the tab “Browse product support” to see the “Easy as 1-2-3” selection

boxes.

In box 1, under Select from Product Categories, scroll down and under

“Telephones & Accessories” and choose: “---IP Phones”

In box 2 select “IP Phone 1110”
In box 3, select “Software” and click on “Go”. On the following screens choose the

version of software you want, and follow the download instructions.

IP Phone Documentation

The latest IP Phone 1110 documentation is available online at the Support & Training
page of

www.nortel.com, accessed the same as above. In box 3, select “Documentation”

and click on “Go” to access the available User Guides including for use with Communication
System 1000, Getting Started Card, Quick Reference Card, and the IP Phones Description,
Installation and Operation Document 553-3001-368.

CS 1000 Currency File

The CS 1000 Currency File now includes the new firmware, and therefore you can upgrade
the IP Phone firmware, including IP Phone 1110 firmware, on your CS 1000 Release 4.5 or
later using the Currency File functionality available within Element Manager. This process
will obtain the new currency file from

www.nortel.com, and then allow you to see which

firmware files on your CS 1000 system have newer versions available. You can then
choose to have the system download these newer versions and push the firmware files to
the IP Phones.

Product Advisements

The following product issues are known to exist:

Local contrast adjustment and TPS contrast adjustment are not synchronized in current

CS1000 releases.

Translations are not present for all prompts. Some languages may show the English

version of the prompt instead of the prompt in the selected language. In some
languages, some items within the Local Tools menu are truncated including the Network
Configuration menu which does not present the full prompt in Dutch. These will be
corrected in an upcoming FW build when translations are integrated from the localization
team. The resolution of this issue is tracked through CR case number Q01548378

Potential DHCP option handling error is indicated on the display of the IP Phone,

although the IP phone accepts the DHCP settings and will work normally. Due to
differences in specific DHCP server configuration options and responses, the IP Phone
may display an error during set up, but continues with the set up, and the error message
does not impact the functionality of the IP Phone. This issue is documented in CR case
Q01588393.

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CS1K Core Software Patches Available

The following software patches are available for the IP Phone 1110 on the MPR Software
Download.

MPLR22036: Available for CS1K 4.0 and CS1K 4.5 to correct Calling Line ID from
appearing twice.

MPLR 22921: Available for CS1K 4.0 and CS1K 4.5 to enable regional audio gain
parameter settings to be downloaded to the IP Phones. This patch allows the phone to
download values from the INI file, and is required to optimize IP Phone audio levels for
certification in Australia and New Zealand. This patch is integrated in CS1K Rls 5.0.

*Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks. All other trademarks are the property of their owners.

Copyright © 2005 Nortel Networks. All rights reserved. Information in this document is subject to change without notice. Nortel assumes no
responsibility for any errors that may appear in this document.

Nortel is a recognized leader in delivering communications capabilities that enhance the human experience, ignite and power global commerce,
and secure and protect the world’s most critical information. Serving both service provider and enterprise customers, Nortel delivers innovative
technology solutions encompassing end-to-end broadband, Voice over IP, multimedia services and applications, and wireless broadband
designed to help people solve the world’s greatest challenges. Nortel does business in more than 150 countries. For more information, visit
Nortel on the Web at www.nortel.c

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