Avaya E159, E169 Installing And Maintaining

Installing and Maintaining the Avaya E159 and E169 IP Media Stations

Release 1.1

February 2015

2015 Avaya Inc.

Notice

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Preventing Toll Fraud

“Toll Fraud” is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf). Be aware that there can be a risk of Toll Fraud associated with your system and that, if Toll Fraud occurs, it can result in substantial additional charges for your telecommunications services.

Avaya Toll Fraud intervention

If You suspect that You are being victimized by Toll Fraud and You need technical assistance or support, call Technical Service Center Toll Fraud Intervention Hotline at +1-800-643-2353 for the United States and Canada. For additional support telephone numbers, see the Avaya Support website:

http://support.avaya.com or such

successor site as designated by Avaya. Suspected security vulnerabilities with Avaya products should be reported to Avaya by sending mail to: securityalerts@avaya.com.

U.S. Federal Communications Commission (FCC) Compliance Statement

The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. To comply with the FCC RF exposure compliance requirements, this device and its antenna must not be co-located or operating to conjunction with any other antenna or transmitter. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interferences that may cause undesired operation.

Note:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designated to provide reasonable protection against harmful interferences in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interferences to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and

receiver.

• Connect the equipment into an outlet on a circuit

different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV

technician for help.

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment . This equipment should be installed and operated with minimum distance of 8 in or 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Industry Canada (IC) Warning

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

1. This device may not cause interference, and

2. This device must accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:

1. L'appareil ne doit pas produire de brouillage, et

2. L'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (EIRP) is not more than that necessary for successful communication.

Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l'intention des autres utilisateurs, il faut choisir le

type d'antenne et son gain de sorte que la puissance isotrope rayonnée équivalente ne dépasse pas l'intensité nécessaire à l'établissement d'une communication satisfaisante.

México

La operación de este equipo está sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada.

Downloading Documentation

For the most current versions of Documentation, see the Avaya Support website: designated by Avaya.

Contact Avaya Support

See the Avaya Support website: or Hosted Service notices and articles, or to report a problem with your Avaya product or Hosted Service. For a list of support telephone numbers and contact addresses, go to the Avaya Support website:

http://support.avaya.com (or such successor site as designated by

Avaya), scroll to the bottom of the page, and select Contact Avaya Support.

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Avaya is a registered trademark of Avaya Inc.

Aura is a registered trademark of Avaya Inc.

Flare is a registered trademark of Avaya Inc.

one-X is a registered trademark of Avaya Inc.

All non-Avaya trademarks are the property of their respective owners. Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.

http://support.avaya.com, or such successor site as

http://support.avaya.com for product

Contents

Chapter 1: Introduction............................................................................................................ 6

Purpose.................................................................................................................................. 6

Intended audience................................................................................................................... 6

Document changes since last issue.......................................................................................... 6

Related resources................................................................................................................... 6

Related documentation...................................................................................................... 6

Finding documents on the Avaya Support website............................................................... 7

Viewing Avaya Mentor videos............................................................................................. 8

Support.................................................................................................................................. 8

Using the Avaya InSite Knowledge Base............................................................................. 8

Chapter 2: Overview............................................................................................................... 10

The Avaya E159 and E169 Media Stations.............................................................................. 10

Product compatibility.............................................................................................................. 13

General specifications........................................................................................................... 15

Connectivity specifications..................................................................................................... 15

Port matrix............................................................................................................................ 16

Supported codecs................................................................................................................. 17

Safety guidelines................................................................................................................... 17

Chapter 3: Administration...................................................................................................... 18

Administration overview......................................................................................................... 18

Avaya Aura® administration.................................................................................................... 19

Avaya Aura® Session Border Controller and Avaya Session Border Controller for Enterprise

administration....................................................................................................................... 20

Avaya IP Office administration................................................................................................ 21

Dialing plan administration..................................................................................................... 22

Upgrade script file................................................................................................................. 24

Settings file options............................................................................................................... 25

Advanced provisioning options............................................................................................... 31

Media station app parameter descriptions............................................................................... 31

Chapter 4: Initial setup and connectivity.............................................................................. 36

Preparing the media station for installation.............................................................................. 36

Media station rear panel connectors and controls..................................................................... 39

Connectivity.......................................................................................................................... 39

E159 connectivity............................................................................................................ 39

E169 connectivity............................................................................................................ 45

Setting up the media station app............................................................................................. 54

Downloading the media station app.................................................................................. 54

Connecting smart devices with Bluetooth pairing................................................................ 55

Connecting the media station to a smart device as a USB accessory................................... 56

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Contents

Registering the media station app and signing in the first time............................................. 56

Media station registration................................................................................................. 57

Chapter 5: Maintenance......................................................................................................... 59

Updating the media station app.............................................................................................. 59

Updating the media station firmware....................................................................................... 59

Removing and replacing a cable sleeve.................................................................................. 60

Chapter 6: Troubleshooting................................................................................................... 61

Frequently Asked Questions................................................................................................... 61

Removing Bluetooth connections and subscriptions................................................................. 63

Reverting the media station to the previous version of firmware................................................ 64

Resetting the media station to factory defaults......................................................................... 65

Media station app freezes when docking and undocking a smart device.................................... 66

The media station app displays the Not Connected (Network) message..................................... 66

Resolving a Not Connected (Network) message................................................................ 66

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Chapter 1: Introduction

Purpose

This document provides installation, configuration, initial administration, and basic maintenance checklists and procedures.

Intended audience

This document is intended for people who install and configure a verified reference configuration at a customer site.

Document changes since last issue

The following changes were made to this document since the last issue:

• Added Federal Communications Commission (FCC) and Industry Canada (IC) statements.

• Added information about the 1.1 release for the Avaya E169 IP Media Station.

• Added information about the Avaya E159 IP Media Station, which is new with Release 1.1.

• Updated the list of telephony servers, operating systems, and smart devices supported with Release 1.1.

Related resources

Related Links

Support on page 8

http://www.avaya.com/support.

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Chapter 2: Overview

The Avaya E159 and E169 Media Stations

The Avaya IP Media Stations are VoIP SIP deskphones with which you can use your smart device on your enterprise telephony system. The media stations provide:

• A standalone SIP deskphone on your enterprise system

• Two functional line appearances that provide options to hold calls, make or receive second calls, transfer calls, and set up a three-way conference call

• A charging station for your smart device

• A high-quality Bluetooth-enabled speakerphone

• The capability to make and receive calls through a SIP line or through the smart device cellular network

• Gigabit Ethernet connectivity with an internal switch for connecting a computer through the media station

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The Avaya E159 and E169 Media Stations

Bring Your Own Device (BYOD)

The media station supports the most popular iOS and Android smart devices that enterprise workers use. The media station facilitates enterprise-grade integration with the following telephony servers and related products:

• Avaya Aura® Release 6.2 FP3 and later

• IP Office Release 9.0.3 and later

• IP Office Release 9.1

• Avaya Aura® Session Border Controller Release 6.0.x and later

• Avaya Session Border Controller for Enterprise Release 6.3 and later

The media station app can route calls over the enterprise SIP network of the telephony server or over the wireless network of the cellular carrier. Whether the calls route over SIP or the wireless network, the media station speakerphone or wired handset provides unmatched audio quality.

Bluetooth

You can connect your smart device to the media station using Bluetooth to provide a high-quality speakerphone when making calls on your device. You can also use Bluetooth for playing audio streams from your device. As with all Bluetooth devices, audio quality can vary based on the quality of the Bluetooth signal from the smart device.

Important:

You can pair many smart devices with a media station, but only one can be active at a time.

High-quality sound

The Avaya E169 IP Media Station speakerphone and microphones provide unmatched sound quality. The media station has six broadband speakers, four digital microphones, and one passive radiator. This unique and innovative acoustic design uses the speakerphone in hands-free mode with unequaled quality. You can use the media station for large conference calls or listen to your music or podcasts.

These innovative technologies improve performance by using wide-band or high definition codec G.

722. Conventional telephony encodes speech at bandwidths ranging from 300 Hz to 3400 Hz. As a result, the media station only transmits the most essential part of the human voice. The media station encodes the human voice using bandwidths ranging to 8 kHz. These bandwidths also pick up voice harmonics: the natural quality of the human voice, a sense of the physical presence of the speaker, and the space around the person.

You can discern every nuance of the human voice. The media station reduces nasal sounds and you can discern similar sounding consonants such as S and F. You no longer need to repeat as your conferences are now crystal clear and stress-free.

Power to charge your smart devices

The media station uses Power over Ethernet (PoE) and an optional AC power adapter. The power adapter has four snap-in connectors that are compatible with sockets used in several countries and regions. With this power arrangement, you can charge your smart devices when you connect your devices to the media station. Smart devices charge more quickly when using the media station AC adapter than when using only PoE.

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Overview

Note:

Some smart devices require more charging power than the media station provides. Your smart device might charge slower than when connected to the native AC power adapter of the device. If the device does not charge well enough when connected to the media station, you must charge the device using the native AC power adapter.

Core telephony features

• Two functional line appearances

• Hold and resume

• Attended transfer

• Three-way conference

• Switch between two active calls

• Message waiting indicator and voice mail dial access button

• Mute and unmute the microphone on the media station base and handset

• Volume control

Using Avaya softphone apps with the media station

Avaya supports a growing number of softphone applications for both iOS and Android platforms. Avaya Flare® Communicator for iPad Devices and Avaya Communicator for Android are examples of Avaya softphone apps.

If you are already a user of such an app, you can use this app with the media station in the following way:

• Create a Bluetooth pairing between the app and the media station.

• Connect your smart device over Bluetooth or USB to use the media station as an audio device.

Interactions with other Avaya apps

Avaya recommends that you only use one Avaya app at a time because of interactions between the apps.

The media station operates as a Bluetooth speakerphone for Avaya Flare® Communicator for iPad Devices, Avaya one-X® Communicator, and other Avaya mobile apps. The media station does not support native call control of those apps.

When the media station detects another logged on app, the media station logs out as an active registered station and functions as a Bluetooth speakerphone. You must manually register the media station. See the following scenario for this interaction:

1. You have an iPhone with the Avaya Media Station and Avaya one-X® Mobile apps installed.

2. You connect the device to the media station with the Avaya Media Station app and you sign on with extension 1234.

3. The Avaya one-X® Mobile app attempts to register with the same extension.

4. The media station signs out from extension 1234 and the Avaya Media Station app opens on the smart device.

5. You sign in again to extension 1234 using the Avaya Media Station app.

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Product compatibility

When you have Avaya EC500 administered on a smartphone that you register with the media station, Avaya recommends that you disable Avaya EC500. If you do not disable Avaya EC500, the following might occur:

• You receive a SIP call on the media station at the same time you receive a cellular network call on your smartphone.

• If you try to answer the SIP call by pressing the Call/Volume button or picking up the handset, you connect to the cellular network call.

• This interaction occurs because the default smartphone app of iOS and Android devices put focus on the cellular call. This means that you cannot answer the SIP call when you also enable Avaya EC500 on the smartphone.

Sharing the same extension on softphone apps and the media station (Avaya Aura

only)

If you log on to the same extension on both your softphone app and the media station app, you will see the following behavior:

• When your smart device disconnects from the media station, the two endpoints operate independently and have a Multiple Device Access (MDA) relationship between them.

• When you connect your smart device to the media station with USB or Bluetooth, the media station automatically logs out, or unregisters, the registered extension. The message Prevent Dual App on both the handset and media station app.

• When you disconnect the smart device from the media station, the media station automatically logs on, or registers, with the previously provisioned extension.

Product compatibility

The media station operates on the most popular Avaya telephony servers, supports a wide array of smart devices, and supports a select set of USB headsets (E169 only).

Important:

Avaya does not support any other combinations of operating systems, smart devices, and headsets on the media station. Check the media station support site regularly for updates to the product compatibility with new operating systems, smart devices, and headsets.

Telephony servers and related products

The media station operates with the following telephony servers and related products:

• Avaya Aura® Release 6.2 FP3 and later

• Avaya IP Office Release 9.0.3 and Release 9.1

• Avaya Aura® Session Border Controller Release 6.0.x and later

• Avaya Session Border Controller for Enterprise Release 6.3 and later

Operating systems and smart devices

The media station supports the following operating systems and smart devices:

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Overview

Operating systems Smart devices

iOS Version 6.x.x

• iPhone 5s

iOS Version 7.x.x

iOS Version 8.x.x

Android Version 4.1.x–4.3.x, aka Jelly Bean

Android Version 4.4.x, aka Kit Kat

• iPhone 5c

• iPhone 5

• iPhone 4s

• iPhone 4

• iPad 2 or later with or without Retina Display

• iPad Air

• iPad Mini

• Samsung S3

• Samsung S4

• Samsung Note 3

• Samsung Tab 3

Headsets

The Avaya E169 IP Media Station is compatible with the following headsets:

• Jabra 9460 USB Headset

• Jabra 9470 USB Headset

Languages

Using the International (iOS) and Language (Android) options on your smart device, the media station user interface supports the following languages:

• Simplified Chinese

• English

• French

• German

• Italian

• Japanese

• Korean

• Brazilian Portuguese

• Russian

• Latin Spanish

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General specifications

Warning:

Use the proper AC adapter for your media station. The E169 AC adapter is 12 V and the E159 AC adapter is 5 V. If you use the wrong AC adapter, you will damage the media station.

E159 specifications

• Line Protocol: Session Initiation Protocol (SIP)

• Power Supply: 100-240 V / 5 V 3A AC adapter

• 802.3at Power over Ethernet (PoE), 48 V DC at 0.2 A

• Dimensions: 7.1 x 6 x 1 in., 18 x 15.25 x 2.5 cm (media station); 7 x 2 x 0.78 in., 17.5 x 5 x 2 cm (handset)

• Weight: 2.2 lbs; 1 kg

• Operating temperature: 32° – 95° F, 0° – 35° C

• Operating humidity: 10% – 90%

E169 specifications

General specifications

• Line Protocol: Session Initiation Protocol (SIP)

• Power Supply: 100-240 V / 12 V 3A AC adapter

• 802.3at Power over Ethernet (PoE), 48 V DC at 0.2 A

• Dimensions: 11.4 x 4.5 x 2 in., 29 x 11.5 x 5 cm (media station); 7 x 2 x 0.78 in., 17.8 x 5 x 2 cm (handset)

• Weight: 5.5 lbs; 2.5 kg

• Operating temperature: 32° – 95° F, 0° – 35° C

• Operating humidity: 10% – 90%

Connectivity specifications

• Bluetooth® v2.1 +EDR with audio profiles HFP and A2DP

• Two 1 Gbps Ethernet ports: one LAN port and one personal computer port

The LAN port provides network connectivity for the media station. The personal computer port is for connecting your computer to the LAN by way of a built-in LAN switch in the media station.

If the network connection provides 802.3at Power over Ethernet (PoE) support, the media station can operate without the AC power adapter. 802.3at supports Class 4 devices and guarantees power output of 30 W with a minimum output of about 15.4 W. PoE provides power enough to charge many supported smart devices.

• USB 2.0 ports

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Overview

• One 3.5 mm headset jack (E169 only: this release does not support the headset jack)

• One AC power adapter port

The USB port provides connectivity for your smart device. The E169 has a second USB port to connect the USB handset. You can connect a USB headset to one of the USB ports on the E169 under the following conditions:

- If you connect your smart device by Bluetooth without a USB cable.

- If you choose to not use the USB handset.

Note:

Some smart devices require more charging power than the media station provides. Your smart device might charge slower than when connected to the smart device AC power adapter. If the device does not charge well enough when connected to the media station, you must charge it using the smart device AC power adapter. Smart devices charge more quickly when using the media station AC adapter than when using only PoE.

You can use the following USB headsets with the E169:

- Jabra 9460 USB Headset

- Jabra 9470 USB Headset

The media station comes with a 100–240 V switching power supply that has localized outlet connectors.

• USB cables for smart devices

The media station comes with three USB cables that fit many smart devices:

- Apple Lightning cable

- Apple 30–pin cable

- Micro-USB cable

For devices that use a different USB cable, you must provide your own USB cable to charge your device on the media station. If you do not need to charge your device on the media station, you can connect to the media station using Bluetooth and not use a USB cable.

Port matrix

The following table lists the ports used by the media station.

Local Port Destination Port Purpose Transport Protocol

32768-61000 22 SSH TCP

67, 68 66, 67 DHCP UDP

32768-61000 53 DNS UDP

32768-61000 80 HTTP TCP

Table continues…

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Supported codecs

Local Port Destination Port Purpose Transport Protocol

32768-61000 443 HTTPS TCP

123 123 NTP UDP

32768-61000 161 SNMP UDP

32768-61000 514 Syslog UDP

Variable Configurable, with default

of 5060

Variable Configurable, with default

of 5060

Variable Configurable, with default

of 5061

32768-61000 Variable RTP UDP

SIP Signaling TCP

SIP Signaling UDP

SIP Signaling TLS

Supported codecs

• Narrowband: G.711a–64K, G.711µ–64K, G.729a–8K

• Wideband: G.722–64K

Safety guidelines

Danger:

The E159 handset uses internal magnets to control going off-hook and on-hook. These magnets can attract small pieces of metal that might cause personal injury if rubbed across your hand or face while using the handset. Ensure that you keep small pieces of metal away from the handset.

Warning:

Use the proper AC adapter for your media station. The E169 AC adapter is 12 V and the E159 AC adapter is 5 V. If you use the wrong AC adapter, you will damage the media station.

• Do not open the base, handset, or charger.

• Ensure that no liquid comes into contact with the product.

• Do not expose the device to excessive smoke, dust, mechanical vibration, or shock.

• Use only the cables, adapters, and batteries supplied.

• Put the media station near an accessible electrical outlet.

• Do not expose the device to excessive heat, for example, in direct sunlight or near heating equipment.

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Chapter 3: Administration

Administration overview

Administration of a media station is similar to that done on the Avaya 9600 series IP deskphones. The media stations consume upgrade files, settings files, and firmware files hosted on HTTP or HTTPS Web servers. Both Avaya Aura® and IP Office 9.1 have Web servers that provide this service automatically.

Supporting documentation

Because the administration of a media station is similar to that done with 9600 series IP deskphones, use the following documents if you need more details about administering IP deskphones:

• Administering Avaya one-X® Deskphone SIP for 9620/9620C/9620L/9630/9630G/9640/9640G/

9650/9650C IP deskphones

• Avaya one-X™ Deskphone SIP Installation and Maintenance Guide

• Administering Avaya 9601/9608/9608G/9611G/9621G/9641G IP Deskphones SIP

• Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G IP Deskphones SIP

Downloading support files

With the media station product, you can download the following support files from the Avaya support

http://support.avaya.com:

site,

• Upgrade script file template

• Settings file template

• Current firmware update file

Use the template files to set your administration parameters for the media station.

Upgrade script file

When shipped from the factory, the media station might not contain the latest firmware. When you plug in the media station the first time, it attempts to contact an HTTP file server so that it can download the latest version of firmware.

Use the upgrade script file to identify the location of the firmware file for doing a firmware update. When you receive a new version of firmware from Avaya, put the firmware on the HTTP file server and the media station updates automatically.

In addition to putting the file on the HTTP file server, you can also set the Alternative Provisioning URL option on the app. The Alternative Provisioning URL directs the app to find the upgrade file at a different location.

18 Installing and Maintaining the Avaya E159 and E169 IP Media Stations February 2015

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Avaya Aura® administration

You must name the upgrade script file E1x9MSUpgrade.txt.

Settings file

Use the settings file to set the parameters required to administer the media station app. The user should only have to enter a telephone number and password to open the media station app. The upgrade script file references the settings file.

See

Upgrade script file on page 24 for more information.

Advanced provisioning options

The media station app supports alternative methods to administer the media station parameters:

• The Alternative Provisioning URL option lets you set an alternate location from where you can download the settings file.

• The Provisioning Group option lets you set a special provisioning group for a settings file.

Advanced provisioning options on page 31 for more information.

See

Avaya Aura® administration

You can administer media stations to work with Avaya Aura® Release 6.2 FP3 and later.

General requirements

Consider the following requirements when administering the media station on Avaya Aura®:

• Administer SIP lines on Avaya Aura® Communication Manager systems using Avaya Aura System Manager and the native Communication Manager administration. Administer SIP lines for the media stations similar to any other SIP lines. If the user is not already using a SIP deskphone, administer the SIP line as an Avaya 9630 SIP deskphone.

• Administer Multiple Device Access (MDA) for the media station. MDA has limitations with the media station, but Avaya recommends using MDA. For example, the media station cannot pick up a call that is active on another MDA device.

• The media station supports up to two line appearances regardless of how many line appearances are administered for the SIP line.

• The media station supports SIP signaling protocol using TCP or TLS.

• The media station cannot use any feature buttons administered on the SIP line.

• Each media station consumes a basic foundation SIP license seat the same as other SIP stations. The media station does not require a mobility suite port license.

Limitations

The following scenarios do not support a media station:

• The media station is in an Avaya Aura® centralized branch deployment model.

• The user is an Avaya Aura® user gaining features from the core Communication Manager system.

• The role of IP Office provides survivable telephony features for an Avaya Aura® system.

February 2015 Installing and Maintaining the Avaya E159 and E169 IP Media Stations 19

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Administration

The media stations do not support the LLDP feature.

Document reference

See Administering Avaya 9601/9608/9608G/9611G/9621G/9641G IP Deskphones SIP or Administering Avaya one-X® Deskphone SIP for 9620/9620C/ 9620L/9630/9630G/9640/9640G/ 9650/9650C IP deskphones for more information about administering SIP lines.

Avaya Aura® Session Border Controller and Avaya Session Border Controller for Enterprise administration

You can administer media stations to work with Avaya Aura® Session Border Controller Release

6.0.x and later and Avaya Session Border Controller for Enterprise Release 6.3 and later.

General requirements

Consider the following when administering the media station on Avaya Aura® Session Border Controller (SBC) or Avaya Session Border Controller for Enterprise products:

• Administer SIP lines for the media stations similar to any other SIP lines. If the user is not already using a SIP deskphone, administer the SIP line as an Avaya 9630 SIP deskphone.

• The media station supports up to two line appearances regardless of how many line appearances are administered for the SIP line.

• The media station supports SIP signaling protocol using TCP or TLS.

• Enable the SRTP option when connecting media stations to Avaya Aura® Session Border Controller or Avaya Session Border Controller for Enterprise.

• The media stations support Avaya Session Border Controller for Enterprise and Remote Worker.

• The media station cannot use any feature buttons administered on the SIP line.

• Each media station consumes a basic foundation SIP license seat the same as other SIP stations. The media station does not require a mobility suite port license.

Limitations

The media stations do not support the LLDP feature.

Document reference

20 Installing and Maintaining the Avaya E159 and E169 IP Media Stations February 2015

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Avaya IP Office administration

You can administer media stations to work with Avaya IP Office Version 9.0.3 and 9.1.

General requirements

Consider the following requirements when administering the media station on IP Office:

• With IP Office Version 9.0.3, must manually create and edit the settings files and upgrade script file. You must upload these files and the firmware binary file to the IP Office system. You can store the media station upgrade file, settings file, and firmware upgrade script on the builtin IP Office HTTP server, but not the firmware binary file.

• With IP Office Version 9.1, the system generates the settings files and upgrade script. You can store the media station upgrade file, settings file, firmware upgrade script, and the binary firmware file on the built-in IP Office HTTP server.

• When creating an extension for a media station user, select SIP Extension.

• IP Office requires the G.711 codec. The G.722 codec is optional.

• TCP is the recommended SIP signaling protocol. Optionally, you can use UDP.

• IP Office supports Avaya Session Border Controller for Enterprise and Remote Worker.

• Each media station consumes an Avaya IP Endpoints license seat the same as other Avaya SIP endpoints.

Limitations

Consider the following limitations when administering the media station on IP Office:

• With IP Office Version 9.0.3, you must store the media station binary firmware image on a separate HTTP server. See the media station release notes for more information.

• The media station does not support TLS or SRTP.

• You must connect the media station using the Avaya IP Endpoints license, not a third-party Endpoints license.

• Directory information is unavailable from the system.

IP Office does not support media stations in the following scenario:

• The media station is in a centralized branch deployment model.

• The user is an Avaya Aura® user gaining features from the core Communication Manager system.

• The role of IP Office provides survivable telephony features.

Document reference

February 2015 Installing and Maintaining the Avaya E159 and E169 IP Media Stations 21

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+ 48 hidden pages

Avaya E159, E169 Installing And Maintaining

Specifications and Main Features

Frequently Asked Questions

User Manual