Avaya Digital Mobility System Configuration Guide

N0000623 01 October 14, 2004

Nortel Networks Digital Mobility System Installation and Configuration Guide

recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks NA Inc.

Trademarks

NORTEL NETWORKS is a trademark of Nortel Networks. Microsoft, MS, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation. All other trademarks and registered trademarks are the property of their respective owners.

North American Regulatory Information

Safety

This equipment meets all applicable requirements of both the CSA C22.2 No.60950 and UL

60950.

The shock hazard symbol within an equilateral triangle is intended to alert personnel to electrical shock hazard or equipment damage. The following precautions should also be observed when installing telephone equipment.

• Never install telephone wiring during a lightning storm.

• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

• Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

• Use caution when working with telephone lines.

Danger: Risk of shock. Read and follow installation instructions carefully. Ensure the system and system expansion units are unplugged from the power socket and that any telephone or network cables are unplugged before opening the system or system expansion unit. If installation of additional hardware and /or servicing is required, disconnect all telephone cable connections prior to unplugging the system equipment. Ensure the system and system expansion units are plugged into the wall socket using a three-prong power cable before any telephone cables are connected.

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Caution: Only qualified persons should service the system. The installation and service of this hardware is to be performed only by service personnel having appropriate training and experience necessary to be aware of hazards to which they are exposed in performing a task and of measures to minimize the danger to themselves or other persons. Electrical shock hazards from the telecommunication network and AC mains are possible with this equipment. To minimize risk to service personnel and users, the system must be connected to an outlet with a third-wire ground. Service personnel must be alert to the possibility of high leakage currents becoming available on metal system surfaces during power line fault events near network lines. These leakage currents normally safely flow to Protective Earth ground via the power cord. Therefore, it is mandatory that connection to an earthed outlet is performed first and removed last when cabling to the unit. Specifically, operations requiring the unit to be powered down must have the network connections (central office lines) removed first.

Enhanced 911 Configuration

Caution: Warning

Local, state and federal requirements for Emergency 911 services support by Customer Premises Equipment vary. Consult your telecommunication service provider regarding compliance with applicable laws and regulations.

Radio-frequency Interference

Warning: Equipment generates RF energy.

This equipment generates, uses, and can radiate radio-frequency energy. If not installed and used in accordance with the installation manual, it may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Part 15 of the FCC Rules and with ICES.003, CLASS A Canadian EMI Requirements. Operation of this equipment in a residential area is not permitted and is likely to cause interference.

Repairs to certified equipment should be made by an authorized maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician.

Digital Mobility System Installation and Configuration Guide

Hearing Aid Compatibility

System telephones are hearing-aid compatible, as defined in Section 68.316 of Part 68 FCC Rules.

Repairs

In the event of equipment malfunction, all repairs to certified equipment will be performed by an authorized supplier.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Important Safety Instructions

The following safety instructions cover the installation and use of the Product. Read carefully and retain for future reference.

Installation

Warning: To avoid electrical shock hazard to personnel or equipment damage observe the following precautions when installing telephone equipment:

1 Never install telephone wiring during a lightning storm. 2 Never install telephone jacks in wet locations unless the jack is specifically designed for wet

locations.

3 Never touch uninsulated telephone wires or terminals unless the telephone line has been

disconnected at the network interface.

4 Use caution when installing or modifying telephone lines. The exclamation point within an

equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

This symbol on the product is used to identify the following important information: Use only with a CSA or UL certified CLASS 2 power supply, as specified in the user guide.

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Use

When using your telephone equipment, basic safety precautions should always be followed to reduce risk of fire, electric shock and injury to persons, including the following:

1 Read and understand all instructions. 2 Follow the instructions marked on the product. 3 Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol

cleaners. Use a damp cloth for cleaning.

4 Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink, or

laundry tub, in a wet basement, or near a swimming pool.

5 Do not place this product on an unstable cart, stand or table. The product may fall, causing

serious damage to the product.

6 This product should never be placed near or over a radiator or heat register. This product

should not be placed in a built-in installation unless proper ventilation is provided.

7 Do not allow anything to rest on the power cord. Do not locate this product where the cord will

be abused by persons walking on it.

8 Do not overload wall outlets and extension cords as this can result in the risk of fire or electric

shock.

9 Never spill liquid of any kind on the product. 10 To reduce the risk of electric shock do not disassemble this product, but have it sent to a

qualified service person when some service or repair work is required.

11 Unplug this product from the wall outlet and refer servicing to qualified service personnel

under the following conditions:

a When the power supply cord or plug is damaged or frayed. b If the product has been exposed to rain, water or liquid has been spilled on the product,

disconnect and allow the product to dry out to see if it still operates; but do not open up the product.

c If the product housing has been damaged. d If the product exhibits a distinct change in performance.

12 Avoid using a telephone during an electrical storm. There may be a remote risk of electric

shock from lightning.

13 Do not use the telephone to report a gas leak in the vicinity of the leak. 14 Caution: To eliminate the possibility of accidental damage to cords, plugs, jacks, and the

telephone, do not use sharp instruments during the assembly procedures.

15 Save these instructions.

Digital Mobility System Installation and Configuration Guide

International Regulatory Information

The CE Marking on this equipment indicates compliance with the following:

This device conforms to Directive 1999/5/EC on Radio Equipment and Telecommunications Terminal Equipment as adopted by the European Parliament And Of The Council.

This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Hereby, Nortel Networks declares that this equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. This equipment has been tested and found to comply with the European Safety requirements EN 60950 and EMC requirements EN 55022 (Class A) and EN 55024. These EMC limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial and light industrial environment.

WARNING

This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. The above warning is inserted for regulatory reasons. If any customer believes that they have an interference problem, either because their Nortel Networks product seems to cause interference or suffers from interference, they should contact their distributor immediately. The distributor will assist with a remedy for any problems and, if necessary, will have full support from Nortel Networks.

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Safety

WARNING!

Only qualified service personnel may install this equipment. The instructions in this manual are intended for use by qualified service personnel only.

Only qualified persons should service the system.

The installation and service of this hardware is to be performed only by service personnel having appropriate training and experience necessary to be aware of hazards to which they are exposed in performing a task and of measures to minimize the danger to themselves or other persons.

Electrical shock hazards from the telecommunication network and AC mains are possible with this equipment. To minimize risk to service personnel and users, the system must be connected to an outlet with a third-wire Earth.

Service personnel must be alert to the possibility of high leakage currents becoming available on metal system surfaces during power line fault events near network lines. These leakage currents normally safely flow to Protective Earth via the power cord. Therefore, it is mandatory that connection to an earthed outlet is performed first and removed last when cabling to the unit. Specifically, operations requiring the unit to be powered down must have the network connections (exchange lines) removed first.

Limited Warranty

Nortel Networks warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Nortel Networks shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period.

If replacement parts are used in making repairs, these parts may be refurbished, or may contain refurbished materials. If it is necessary to replace the telephone set, it may be replaced with a refurbished telephone of the same design and color. If it should become necessary to repair or replace a defective or malfunctioning telephone set under this warranty, the provisions of this warranty shall apply to the repaired or replaced telephone set until the expiration of ninety (90) days from the date of pick up, or the date of shipment to you, of the repaired or replacement set, or until the end of the original warranty period, whichever is later. Proof of the original purchase date is to be provided with all telephone sets returned for warranty repairs.

Exclusions

Nortel Networks does not warrant its telephone equipment to be compatible with the equipment of any particular telephone company. This warranty does not extend to damage to products resulting from improper installation or operation, alteration, accident, neglect, abuse, misuse, fire or natural causes such as storms or floods, after the telephone is in your possession.

Nortel Networks shall not be liable for any incidental or consequential damages, including, but not limited to, loss, damage or expense directly or indirectly arising from the customers use of or inability to use this telephone, either separately or in combination with other equipment. This paragraph, however, shall not apply to consequential damages for injury to the person in the case of telephones used or bought for use primarily for personal, family or household purposes.

Digital Mobility System Installation and Configuration Guide

This warranty sets forth the entire liability and obligations of Nortel Networks with respect to breach of warranty, and the warranties set forth or limited herein are the sole warranties and are in lieu of all other warranties, expressed or implied, including warranties or fitness for particular purpose and merchantability.

Warranty Repair Services

Should the set fail during the warranty period:

In North America, please call 1-800-574-1611 for further information. Outside North America, contact your sales representative for return instructions. You will be responsible

for shipping charges, if any. When you return this telephone for warranty service, you must present proof of purchase.

After Warranty Service

Nortel Networks offers ongoing repair and support for this product. This service provides repair or replacement of your Nortel Networks product, at Nortel Networks option, for a fixed charge. You are responsible for all shipping charges. For further information and shipping instructions:

In North America, contact our service information number: 1-800-574-1611. Outside North America, contact your sales representative.

Repairs to this product may be made only by the manufacturer and its authorized agents, or by others who are legally authorized. This restriction applies during and after the warranty period. Unauthorized repair will void the warranty.

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Contents

North American Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Enhanced 911 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Radio-frequency Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Hearing Aid Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

International Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Warranty Repair Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

After Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

DECT and DECT variants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

DMC GAP compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Handset GAP compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

How to get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Chapter overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Chapter 1

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Digital Mobility system diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

General system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Components of the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Digital Mobility Controller (DMC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Digital Mobility Base station (RFP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Digital Mobility Repeater (WRFP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Digital Mobility Phone (PP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Administration and maintenance tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Description of connectors and their placement . . . . . . . . . . . . . . . . . . . . . . . 33

System Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

System link (Secondary DMC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Serial port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Base station connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

TCM loop connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Power connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Digital Mobility System Installation and Configuration Guide

10 Contents

Chapter 2

Installation overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Installation process map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Host system setup requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Requirements for the digital mobility subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Digital Mobility Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Base stations and repeaters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

DMC OAM program and Digital Mobility Service Tool . . . . . . . . . . . . . . . . . . . . . . 43

Installation prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Installing DMC OAM and Digital Mobility Service Tool . . . . . . . . . . . . . . . . . . . . . . . . 45

Starting the DMC OAM program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Starting the Digital Mobility Service Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Description of the DMC OAM program interface screen . . . . . . . . . . . . . . . . . . . . . . . 49

DMC OAM program main window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Understanding the menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Understanding tabbed pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Description of the Digital Mobility Service Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Digital Mobility Service Tool main window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Understanding the menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Understanding tabbed pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Description of the Master handset interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Master handset menu structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Language settings for Master handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Environmental checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Electrical requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Internal wiring requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Environmental checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Electrical requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Environmental checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Electrical requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Software requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Customer-supplied hardware requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Chapter 3

DMC installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

System equipment for the DMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Install a DMC in an equipment rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

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Basic hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Optional equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Equipment for installing the DMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Install the rack mount tray in an equipment rack . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Contents 11

Install a DMC on the rack mounting tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Install a DMC directly on the rack mounting tray . . . . . . . . . . . . . . . . . . . . . . 58

Install a DMC on another DMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Install a DMC on the wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Install a DMC on a flat surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Connecting DMC to host system (TCM loop) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

TCM Loop connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

TCM input connector pinout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Next steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Chapter 4

Base station installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Positioning a base station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Installing the base stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Installing a base station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Wiring the base station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Next step . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Chapter 5

Repeater installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Installing the repeater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Installing external antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Programming a repeater with the programming kit . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Content of the programming kit: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Set up of the hardware for repeater programming: . . . . . . . . . . . . . . . . . . . . . . . . 77

Programming the repeater with the Digital Mobility Service Tool . . . . . . . . . . . . . 78

Downloading firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Next step . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Chapter 6

Preparing handset for use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Handset information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Battery information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Installing battery on 7420 handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Installing battery on 743X, 744X, and 745X handsets . . . . . . . . . . . . . . . . . . . . . . . . . 86

Charging battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Battery disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Reading serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Reading serial number on 7420 handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Reading serial number on 743X, 744X, and 745X handsets . . . . . . . . . . . . . . . . 89

Next step . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Digital Mobility System Installation and Configuration Guide

12 Contents

Chapter 7

Configuring the DMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Powering up the DMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Connecting a computer to the DMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Direct connection (serial connection) using a null-modem cable . . . . . . . . . . . . . 92

Remote connection using a serial-IP converter or a modem . . . . . . . . . . . . . . . . 93

Configuring the DMC through DMC OAM program . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Change password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Suppression control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Subscription setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Cable Delay Measurement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Configuring the DMC through the Master handset . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Restart the DMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Subscription setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Cable delay measurement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Next step . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Serial-IP converter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

To view the cable delay of an individual base station . . . . . . . . . . . . . . . . . . 100

Chapter 8

Handset registration and subscription . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Setting up a Master handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Registering handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Setting up a Master handset (registering and subscribing) . . . . . . . . . . . . . . . . . 105

Registration of additional handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

First time registration of additional handsets through the Master handset . . 106

Registering handsets to existing system through Master handset . . . . . . . . 108

Subscribe handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Subscribing additional handsets and additional Master handsets . . . . . . . . . . . 109

Subscribing a handset to different systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Changing to another system automatically . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Changing to another system manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Host system and handset interoperability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Digital Mobility DN record settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Handset features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Telephone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Idle display activation code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Features with three-second display timeouts . . . . . . . . . . . . . . . . . . . . . . . . 114

Handset system functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

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Contents 13

Chapter 9

Handset management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Viewing handset/user configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Through DMC OAM program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Through Master handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Viewing user configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Unsubscribing handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Removing handsets from the list (deregistering) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Deregistering handsets through DMC OAM program . . . . . . . . . . . . . . . . . . . . . 120

Deregistering handsets through Master handset . . . . . . . . . . . . . . . . . . . . . . . . 120

Removing a directory number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Removing a position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Changing user settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Through DMC OAM program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Through the Master handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Changing position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Changing authentication code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Changing special rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Changing TCM loop number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Downloading firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Chapter 10

System Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Using the DMC OAM program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

MSF Messages (Message Service Function) . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Sending text messages from DMC to a handset . . . . . . . . . . . . . . . . . . . . . 128

Receiving text messages from handset to DMC . . . . . . . . . . . . . . . . . . . . . . 130

Checking Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

How to set status message level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

How to read status message level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Using the Digital Mobility Service Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Repeater programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Handset adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Set up of the hardware for handset adjustment: . . . . . . . . . . . . . . . . . . . . . . 133

To adjust the handset from the Digital Mobility Service Tool: . . . . . . . . . . . . 133

Define and view system settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

System settings in the DMC OAM program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Change Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Suppression Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Digital Mobility System Installation and Configuration Guide

14 Contents

System settings in the Digital Mobility Service Tool . . . . . . . . . . . . . . . . . . . . . . 138

System settings in the Master handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

DMC OAM program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Digital Mobility Service Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Troubleshooting error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

DMC OAM program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Digital Mobility Service Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Measure Cable Delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Restart the DMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Connection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Reading system information from a Master handset . . . . . . . . . . . . . . . . . . 139

Reading handset information from a Master handset . . . . . . . . . . . . . . . . . . 140

Reading base station information from a Master handset . . . . . . . . . . . . . . 140

Reading statistics from a Master handset . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Status Message Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Enter Command Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Read RFP PCS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

RFP and PP Statistic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Frequency Band for 2.4GHz Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . 146

NVM (non-volatile memory) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Dump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Load Flash (updating software) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Download Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

N0000623 01

Figures

Figure 1 Digital Mobility system diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Figure 2 Repeater with external antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Figure 3 Faceplate on DMC080 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Figure 4 Faceplate on DMC320 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Figure 5 Installing Nortel Networks support hardware and software . . . . . . . . 38

Figure 6 DMC OAM startup window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Figure 7 DMC OAM Connection dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Figure 8 DMC OAM Registration window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Figure 9 Start-up window for Digital Mobility Service Tool . . . . . . . . . . . . . . . . 48

Figure 10 Main window of the DMC OAM program . . . . . . . . . . . . . . . . . . . . . . 49

Figure 11 Tabbed page example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Figure 12 Main window of the Digital Mobility Service Tool . . . . . . . . . . . . . . . . 51

Figure 13 Tabbed page example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Figure 14 Install the DMC and connect to host system . . . . . . . . . . . . . . . . . . . 55

Figure 15 Fasten the rack mounting tray to an equipment rack . . . . . . . . . . . . . 57

Figure 16 DMC tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Figure 17 Wall mount bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Figure 18 Attach the DMC to the wall-mount bracket . . . . . . . . . . . . . . . . . . . . 61

Figure 19 Location for feet on bottom of the DMC . . . . . . . . . . . . . . . . . . . . . . . 62

Figure 20 Install the base station and connect to DMC . . . . . . . . . . . . . . . . . . . 65

Figure 21 Pull wire through the wall bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Figure 22 Mount the wall bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Figure 23 Connect the plug to the rear of the base station. . . . . . . . . . . . . . . . . 68

Figure 24 Base station attached to wall bracket . . . . . . . . . . . . . . . . . . . . . . . . . 68

Figure 25 Opening the base station housing . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Figure 26 RJ45 connection for DMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Figure 27 Install the repeater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Figure 28 Pull power supply connector and wire through the wall bracket . . . . . 72

Figure 29 Mount wall bracket for repeater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Figure 30 Connect power to rear of repeater . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Figure 31 Repeater installed on wall bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Figure 32 Opening the Repeater housing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Figure 33 Remove tab on Repeater housing . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Figure 34 External antenna wall bracket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Figure 35 Antenna housing attached to wall bracket . . . . . . . . . . . . . . . . . . . . . 76

Figure 36 External antenna cable connected to Repeater housing . . . . . . . . . . 76

Figure 37 Repeater programming kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Figure 38 Connect to the Digital Mobility Service Tool . . . . . . . . . . . . . . . . . . . . 78

Figure 39 Digital Mobility Service Tool, Repeater tab. . . . . . . . . . . . . . . . . . . . . 79

Figure 40 Prepare handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Digital Mobility System Installation and Configuration Guide

16 Contents

Figure 41 Remove back cover from handset . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Figure 42 Battery positioning in the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Figure 43 Remove back cover from handset with screw fastener. . . . . . . . . . . . 86

Figure 44 Battery positioning in the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Figure 45 Remove back cover from handset . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Figure 46 Serial number location under battery . . . . . . . . . . . . . . . . . . . . . . . . . 88

Figure 47 Remove back cover from handset with screw fastener. . . . . . . . . . . . 89

Figure 48 Configure the DMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Figure 49 Null-modem cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Figure 50 IP modem cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Figure 51 Change DMC OAM password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Figure 52 Suppression control through the DMC OAM . . . . . . . . . . . . . . . . . . . 96

Figure 53 Measuring cable delay through the DMC OAM . . . . . . . . . . . . . . . . . 97

Figure 54 Measuring cable delay warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Figure 55 Master handset: restart DMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Figure 56 Master handset: subscription . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Figure 57 Master handset: cable delay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Figure 58 Register and subscribe handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Figure 59 Registration tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Figure 60 DMC OAM: create or change user record . . . . . . . . . . . . . . . . . . . . 103

Figure 61 DMC OAM: create or change user record . . . . . . . . . . . . . . . . . . . . 104

Figure 62 Master handset: register handsets . . . . . . . . . . . . . . . . . . . . . . . . . 107

Figure 63 Master handset: register handsets to existing system . . . . . . . . . . . 108

Figure 64 Master handset: viewing user configurations . . . . . . . . . . . . . . . . . . 118

Figure 65 Registration delete warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Figure 66 Master handset: Deregister a handset record . . . . . . . . . . . . . . . . . 120

Figure 67 Master handset: Deregister a handset record . . . . . . . . . . . . . . . . . 121

Figure 68 DMC OAM create/change user record . . . . . . . . . . . . . . . . . . . . . . . 122

Figure 69 Master handset: Changing a position . . . . . . . . . . . . . . . . . . . . . . . 123

Figure 70 Master handset: Changing an AC . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Figure 71 Master handset: Changing special rights . . . . . . . . . . . . . . . . . . . . 124

Figure 72 Master handset: Changing a TCM loop number . . . . . . . . . . . . . . . 125

Figure 73 Status Message tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Figure 74 Digital Mobility Service Tool connection screen . . . . . . . . . . . . . . . . 133

Figure 75 Digital Mobility Service Tool model 7420 handset screen . . . . . . . . 134

Figure 76 Digital Mobility Service Tool model 744X and 745X handset screen 134

Figure 77 DMC OAM: System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Figure 78 DMC OAM: Date and Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Figure 79 Restart DMC warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Figure 80 Digital Mobility Service Tool: Connection Settings . . . . . . . . . . . . . . 138

Figure 81 Master handset: system information. . . . . . . . . . . . . . . . . . . . . . . . . 139

Figure 82 Master handset: handset information . . . . . . . . . . . . . . . . . . . . . . . . 140

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Figure 83 Master handset: base station information. . . . . . . . . . . . . . . . . . . . . 140

Figure 84 Master handset: viewing statistics . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Figure 85 DMC OAM: Enter Command Mode . . . . . . . . . . . . . . . . . . . . . . . . . 143

Figure 86 DMC OAM: RRP Product Change Status. . . . . . . . . . . . . . . . . . . . . 144

Figure 87 DMC OAM: RFP and PP statistics . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Figure 88 DMC OAM: Frequency band (2.4GHz base station). . . . . . . . . . . . . 146

Figure 89 DMC OAM: Frequency band mode change . . . . . . . . . . . . . . . . . . . 147

Figure 90 DMC OAM: Backup dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Figure 91 DMC OAM: Load flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Figure 92 DMC OAM: Load flash file location. . . . . . . . . . . . . . . . . . . . . . . . . . 151

Figure 93 Flash burn Sio dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Figure 94 Digital Mobility Service Tool: Download Flash dialog . . . . . . . . . . . . 153

Figure 95 Digital Mobility Service Tool: Finding the file to download to Flash . 154

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Contents

Table 1 Countries and DECT variants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Table 2 Host system - DMC configurations . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Table 3 System status monitor indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Table 4 Default Com port setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Table 5 Menu bar items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Table 6 Tabbed pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Table 7 Menu bar items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Table 8 Tabbed pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Table 9 TMC input connector pinout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Table 10 DMC - RJ45 connection diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Table 11 Repeat numbering table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Table 12 Example of a normal base station/repeater configuration . . . . . . . . . 80

Table 13 Example of repeater jump configuration . . . . . . . . . . . . . . . . . . . . . . 81

Table 14 Default Com port settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Table 15 Example of suppression control values . . . . . . . . . . . . . . . . . . . . . . . 96

Table 16 DN record required settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Table 17 Frequency bands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Table 18 Error messages in DMC OAM program . . . . . . . . . . . . . . . . . . . . . . 156

Table 19 Error messages in Digital Mobility Service Tool . . . . . . . . . . . . . . . . 157

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Preface

This guide explains how to install the Nortel Networks Digital Mobility System. This includes the installation and configuration of:

• Digital Mobility Controller (DMC)

• Digital Mobility Base stations (RFP)

• Digital Mobility Repeaters (WRFP)

• Digital Mobility Phones (PP).

The guide also provides you with information about:

• DMC OAM application: the tool you access from your computer and use to configure,

operate, administer and maintain the wireless subsystem through the DMC.

• Digital Mobility Service Tool: the tool you access from your computer and use to configure

and manage handsets and repeaters.

The DMC OAM application and Digital Mobility Service Tool are separate from the host system configuration tool.

Before you begin

This guide assumes the following:

• you are using one of the following host systems:

• Norstar MICS 7.0 or greater (Modular Integrated Communications System)

• Norstar CICS 7.0 or greater (Compact Integrated Communications System)

• BCM 3.7 or greater (Business Communications Manager)

• that users have a working knowledge of the host system operations.

• that all configuration installers have a working knowledge of the Windows operating system

and graphical user interfaces.

• that a site survey has been conducted and the installer has access to these plans.

• the host system is installed and initialized and is working correctly.

DECT and DECT variants

The DMC uses Digital Enhanced Cordless Telephony (DECT), which is a digital wireless technology that has been standardized by the ETSI (European Telecommunications Standard Institute). Although a European standard, the technology has spread worldwide with only minor differences to the frequency band allocated for wireless telephony in different markets. Besides DECT there are four additional variants which in this guide is described as:

• 2G4: The North American DECT variant operating in the 2.4 GHz frequency band.

• SAM: The South American DECT variant operating in the 1900 - 1930 MHz frequency band.

• China: Chinese DECT variant operating in operating in the 1900 - 1920 MHz frequency band.

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22 Preface

• Ta iw an : Taiwanese DECT variant operating in operating in the 1880 - 1885 MHz frequency

band.

For a complete overview of the countries and their accepted DECT variant, see table below:

Table 1 Countries and DECT variants

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Preface 23

Note: The above table may be subject to changes. To see an updated list, see the DECT Industry

Association web site: www.dect.ch where a global presence map is available and regularly updated.

DMC GAP compliance

The DMC is fully GAP compliant as per ETSI standards. Being GAP compliant, the DMC supports GAP compatible product as described in the GAP standard. The GAP compliance only secures basic telephony between GAP compatible products from different manufactures. In order to ensure handover between base stations and full functionality on the handset, it is strongly recommended to use only Nortel Network handsets with the DMC and radio infrastructure.

The handsets being supported for basic telephony are the following:

• M DECT C4012 DECT handset

• M DECT C4030 DECT handset

• M DECT C4050 DECT handset

The handsets being supported for full functionality are the following

• Digital Mobility Phone 7420 (only for use in North America)

• Digital Mobility Phone 743X

• Digital Mobility Phone 744X

• Digital Mobility Phone 745X

Handset GAP compatibility

The Nortel Networks handsets are GAP compliant as per the ETSI GAP standard. The GAP compliance does not secure the compatibility of third part handsets on the Nortel Networks system. Likewise, the Nortel Networks handsets cannot be guaranteed to be fully supported on other wireless systems. Therefore, it is recommended only to use Nortel Networks handset with the Nortel Networks wireless system.

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How to get help

If you do not see an appropriate number in this list, go to www.Nortelnetworks.com/support.

USA and Canada

Authorized Distributors - ITAS Technical Support

Telephone: 1-800-4NORTEL (1-800-466-7835) If you already have a PIN Code, you can enter Express Routing Code (ERC) 196#. If you do not yet have a PIN Code, or for general questions and first line support, you can enter ERC 338#.

Website: http://www.nortelnetworks.com/support

Presales Support (CSAN)

Telephone: 1-800-4NORTEL (1-800-466-7835) Use Express Routing Code (ERC) 1063#

EMEA (Europe, Middle East, Africa)

Technical Support - CTAS

Telephone:

*European Freephone 00800 800 89009

European Alternative/ United Kingdom +44 (0)870-907-9009 Africa +27-11-808-4000 Israel 800-945-9779

*Note: Calls are not free from all countries in Europe, Middle East or Africa

Fax: 44-191-555-7980 email: emeahelp@nortelnetworks.com

CALA (Caribbean & Latin America)

Technical Support - CTAS

Telephone: 1-954-858-7777 email: csrmgmt@nortelnetworks.com

APAC (Asia Pacific)

Technical Support - CTAS

Telephone: +61-2-870-8800 Fax: +61 388664644 email: asia_support@nortelnetworks.com

In-country toll free numbers

Australia 1800NORTEL (1800-667-835) China 010-6510-7770

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India 011-5154-2210 Indonesia 0018-036-1004 Japan 0120-332-533 Malaysia 1800-805-380 New Zealand 0800-449-716 Philippines 1800-1611-0063 Singapore 800-616-2004 South Korea 0079-8611-2001 Taiwan 0800-810-500 Thailand 001-800-611-3007

Service Business Centre & Pre-Sales Help Desk +61-2-8870-5511

Chapter overview

Preface 25

Chapter 1 introduces the different components of a Nortel Networks wireless system.

Chapter 2 describes the process of installing the Nortel Networks digital wireless system for host

systems and provides information on the different configuration tools and their features.

Chapter 3 describes the process of installing the DMC and connecting the DMC to the host system.

Chapter 4 describes the process of installing the base stations.

Chapter 5 describes the process of installing repeaters and external antennas.

Chapter 6 describes how to prepare the handsets for use.

Chapter 7 describes how to connect the DMC to the computer and how to configure the DMC.

Chapter 8 describes the process of registering and subscribing handsets.

Chapter 9 provides information on handset management.

Chapter 10 provides information about the DMC OAM program and the Digital Mobility Service

Tool and describes how the programs are used for system management.

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Acronyms

AC Authentication Code ARI no. Access Rights Identity - Serial number of the DMC dB Decibels (deciBells) DECT Digital Enhanced Cordless Telecommunications DMC Digital Mobility Controller - controller hardware DN Directory Number e.i.r.p. Equivalent Isotropic Radiated Power GAP Generic Access Profile HW PCS Hardware Product Change Status - Hardware edition IPEI International Portable Equipment Identity - Serial number of

the handset - SN IWU Inter Working Unit KSU Key System Unit - Nortel Networks host system MMI Man Machine Interface MSF Message Service Function MWI Message Waiting Indication OAM Operation, Administration and Maintenance PB Print circuit board PBA Print circuit board assembly PBX Private Branch eXchange PCS Product Change Status (Edition) PIE Production Initial Edition PP Portable Part - Wireless handset RFP Radio Fixed Part - Wireless base station RPN Radio Part Number - Wireless base station number SAM South American Markets SW PCS Software Product Change Status - Software edition TCM Time Compression Multiplexing - digital lines or digital loops WRFP Wireless Radio Fixed Part - Wireless Repeater

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Chapter 1 Overview

This section provides information about the system components in the Digital Mobility System.

This section includes information about:

• “Digital Mobility system diagram” on page 27

• “General system information” on page 28

Digital Mobility system diagram

The following figure provides an overview of the whole system.

Figure 1 Digital Mobility system diagram

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General system information

This section provides information about:

• “Components of the system” on page 28

• “Description of connectors and their placement” on page 33

Components of the system

This section provides information about:

• “Digital Mobility Controller (DMC)” on page 28

• “Digital Mobility Base station (RFP)” on page 29

• “Digital Mobility Repeater (WRFP)” on page 30

• “Digital Mobility Phone (PP)” on page 31

• “Administration and maintenance tools” on page 32

Digital Mobility Controller (DMC)

The Digital Mobility Controller is the mobility subsystem component which connects to the Nortel Networks host system. The DMC together with the host system handles the routing of telephone calls between the base stations and the host system.

The DMC is available in two versions:

• DMC080 - supporting up to two base stations and eight TCM loops for support of eight handsets.

• DMC320 - supporting up to eight base stations and 32 TCM loops for support of 32 handsets.

It is possible to link two systems together to make a number of different host system-DMC configurations:

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Chapter 1 Overview 29

Table 2 Host system - DMC configurations

See “Digital Mobility system diagram” on page 27 for an illustration of the Primary - Secondary configuration.

Digital Mobility Base station (RFP)

The base stations are positioned in the area to send and receive calls between the host system and the handset. The base station contains internal antennas and handles four speech channels simultaneously. A base station is able to synchronize with other base stations. When the base station is synchronized with other base stations, a person speaking in a handset can move between base stations without any interference.

Note: Whether the base station is connected to the Primary or Secondary DMC is of no importance to the synchronization as a base station is synchronized automatically when performing cable delay measurement. Refer to “Connecting DMC to host system (TCM loop)” on

page 63 for more information on cable delay measurement.

Transmission length is up to 1.5 km on a twisted standard pair category 4 cable, between the base station and the DMC. From this connection the base station is supplied with power from the DMC (max. supply 1.5 W). The radius coverage of the base station is 600 meters with a Digital Mobility handset in free sight.

Coverage area decreases depending on choice of building materials and obstructive elements. To ensure proper coverage in the areas required, it is necessary to conduct a site survey and deployment by certified technicians.

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The host system supports the following wireless base stations:

• Digital Mobility Base station 10 (2.4 GHz frequency band)

• Digital Mobility Base station 12 (1900 - 1920 MHz frequency band)

• Digital Mobility Base station 13 (1880 - 1885 MHz frequency band)

• Digital Mobility Base station 14 (1900 - 1930 MHz frequency band)

• Digital Mobility Base station 15 (DECT)

Refer to “Base station installation” on page 65.

Digital Mobility Repeater (WRFP)

The repeater is available as a half slot or full slot repeater. A half slot repeater covers two simultaneous speech channels; a full slot repeater covers four simultaneous speech channels. These channels are borrowed from the attached base stations, and are not additional channels to the system total number of channels. A full slot repeater increases the coverage area. A half slot repeater also increases the coverage area but with reduced capacity.

Note: The repeater does not increase the traffic capacity. Instead, it increases the radio coverage

area of the system by a maximum of 50 per cent.

The repeater has two internal antennas which are used for increasing the effective range of a base station in a certain direction. The repeater is also available with a connector for a third external antenna (directional antenna) which can be used to create a new coverage cell up to 1000 meters away from the base station.

Figure 2 Repeater with external antenna

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