Avaya BCM Rls 6.0 User Manual

Download

BCM Rls 6.0

Business Element Manager

Task Based Guide

Business Element Manager

Notices

While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing, Avaya assumes no liability for any errors. Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes.

Documentation disclaimer

Avaya shall not be responsible for any modifications, additions, or deletions to the original published version of this documentation unless such modifications, additions, or deletions were performed by Avaya. End User agree to indemnify and hold harmless Avaya, Avaya’s agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation, to the extent made by End User.

Link disclaimer

Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation(s) provided by Avaya. Avaya is not responsible for the accuracy of any information, statement or content provided on these sites and does not necessarily endorse the products, services, or information described or offered within them. Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages.

Warranty

Avaya provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the

limited warranty. In addition, Avaya’s standard warranty language, as well as information regarding support for

this product, while under warranty, is available to Avaya customers and other parties through the Avaya Support Web site: http://www.avaya.com/support

Please note that if you acquired the product from an authorized reseller, the warranty is provided to you by said reseller and not by Avaya.

Licenses

THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE,

HTTP://SUPPORT.AVAYA.COM/LICENSEINFO/ ARE APPLICABLE TO ANYONE WHO DOWNLOADS,

USES AND/OR INSTALLS AVAYA SOFTWARE, PURCHASED FROM AVAYA INC., ANY AVAYA AFFILIATE, OR AN AUTHORIZED AVAYA RESELLER (AS APPLICABLE) UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER. UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING, AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA, AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER, AND AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE. BY INSTALLING, DOWNLOADING OR USING THE SOFTWARE, OR AUTHORIZING OTHERS TO DO SO, YOU, ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING, DOWNLOADING OR USING THE SOFTWARE (HEREINAFTER REFERRED TO INTERCHANGEABLY AS "YOU" AND "END USER"), AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC. OR THE APPLICABLE AVAYA AFFILIATE ("AVAYA").

Except where expressly stated otherwise, no use should be made of the Documentation(s) and Product(s) provided by Avaya. All content in this documentation(s) and the product(s) provided by Avaya including the selection, arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any content, in whole or in part, including any code and software. Unauthorized reproduction, transmission, dissemination, storage, and or use without the express written consent of Avaya can be a criminal, as well as a civil offense under the applicable law.

Third Party Components

Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements ("Third Party Components"), which may contain terms that expand or limit rights to use certain portions of the Product ("Third Party Terms"). Information regarding distributed Linux OS source code (for those Products that have distributed the Linux OS source code), and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply to them is available on the Avaya Support Web site:

http://support.avaya.com/Copyright.

Trademarks

The trademarks, logos and service marks ("Marks") displayed in this site, the documentation(s) and product(s) provided by Avaya are the registered or unregistered Marks of Avaya, its affiliates, or other third parties. Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark. Nothing contained in this site, the documentation(s) and product(s) should be construed as granting, by implication, estoppel, or otherwise, any license or right in and to the Marks without the express written permission of Avaya or the applicable third party. Avaya is a registered trademark of Avaya Inc. All non-Avaya trademarks

are the property of their respective owners.

2 NN40011-033 Issue 1.2 BCM Rls 6.0

Business Element Manger

Downloading documents

For the most current versions of documentation, see the Avaya Support. Web site: http://www.avaya.com/support

Contact Avaya Support

Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone numbers, see

the Avaya Web site: http://www.avaya.com/support

be reproduced in any form without the prior written permission of a duly authorised representative of ITEL.

NN40011-033 Issue 1.2 BCM Rls 6.0 3

Business Element Manager

Table of Contents

Business Element Manager .............................................. 5

Installing Business Element Manager .............................................. 5

Requirements ..................................................................................................... 5

BEM Installation ................................................................................................. 6

Starting Business Element Manager ............................................................... 10

Adding an Element to the Element Navigation Panel .................... 11

Adding a Network Device with a Known IP Address ....................................... 11

Finding a Network Device ................................................................................ 14

Connecting to an Element ............................................................................... 16

Storing the Logon Credentials ......................................................................... 18

Exporting/Importing Element Manager Nodes ............................... 19

Exporting Nodes .............................................................................................. 19

Importing Node Files ........................................................................................ 20

Element Window Attributes ............................................................ 22

Element Manager Help System ..................................................... 24

Menu Bar Help ................................................................................................. 24

Field-Level Help ............................................................................................... 25

Context Sensitive Help .................................................................................... 26

Opening a Device Web Page via BEM .......................................... 27

Working with the Network Element Tree ........................................ 31

Creating Folders in the Network Element Tree ............................................... 31

Deleting Folders from the Network Elements Tree .......................................... 32

Dragging & Dropping Network Devices and Folders ....................................... 33

Copying Network Devices and Folders............................................................ 34

Disconnecting from a Network Element ......................................... 36

Disconnecting in the Element Navigation panel .............................................. 36

Disconnecting Through the Menu Bar ............................................................. 37

Disconnecting Using the Disconnect Icon ....................................................... 38

Validating a Network Device .......................................................... 39

Closing Element Manager .............................................................. 40

Element Application Logging ......................................................... 41

Avaya Documentation Links .......................................... 49

4 NN40011-033 Issue 1.2 BCM Rls 6.0

Business Element Manger

Business Element Manager

Business Element Manager (BEM) is a client-based management application that is used to configure the BCM. Use Element Manager to connect to a BCM that you require to manage, over your network.

After Installation the Element Manager displays two panels. The Element Navigation Panel located on the left, lists the network devices you can manage using the Element Manager. Note that the first time the Element Manager is started, the Navigation Panel is not populated.

The left hand panel displays the IP address and other information about a network device selected in the Network Elements tree.

The area to the right of the Navigation Panel contains specific configuration information about the device you are connected to.

Installing Business Element Manager

Requirements

Your machine will need to meet the following system requirements before you install the Element Manager:

 Operating system:

o Windows 7 (32/64-bit) o Windows Vista (32/64-bit) o Windows XP Professional SP3 o Windows Server 2008 Standard, SP2 o Citrix Presentation Server 4.0

 RAM: minimum 256 MB, recommended 512 MB  Hard Disk Space: 75 MB

NN40011-033 Issue 1.2 BCM Rls 6.0 5

Business Element Manager

Note: Java Runtime Environment must be installed on the PC used to access Application Launcher. Visit www.java.com to download this.

BEM Installation

Element Manager is the application that allows configuration of the BCM via a PC/laptop.

1. Point your web browser at the BCM’s IP Address.

2. You may get presented with the Certificate Error window. If so, click on the Continue to this website (not recommended) link.

6 NN40011-033 Issue 1.2 BCM Rls 6.0

Business Element Manger

3. If you see the following information box, click Yes.

4. You may be presented with a second certificate error message. To avoid seeing the message again, tick the Always trust content from this publisher box, and click Yes.

5. Again, you may be presented with a security warning. Tick the Always trust content from this publisher box to avoid seeing the message in future, and click Run.

NN40011-033 Issue 1.2 BCM Rls 6.0 7

Business Element Manager

6. You will be asked to enter the BCM account credentials. Tick the Save Credentials and Auto-Login boxes for easier future access. Click OK when the account details have been entered.

7. In the Application Launcher window, ensure the Main tab is selected. Click on the BCM button to ensure the required list of applications are present.

8 NN40011-033 Issue 1.2 BCM Rls 6.0

Business Element Manger

8. From the list of Applications, select Business Element Manager and click on the Run button.

9. The download progress will display.

10. In the Node List Import window, you can browse to a folder containing a previous BEM installation (e.g. to import previous BEM nodes) and click on Open. Alternatively, click on Cancel to continue.

NN40011-033 Issue 1.2 BCM Rls 6.0 9

Business Element Manager

Note: Subsequent launches of Element Manager from Application Launcher or via Start, Programs or desktop shortcut will show configured Elements, and retain Element Manager settings.

11. If there hasn’t been a previous installation of Element Manager an

“empty” version (i.e. no preconfigured settings or Elements) will be

presented. If you selected a folder containing a previous installation in the last step, the existing nodes will be listed in the Element Navigation Panel.

Starting Business Element Manager

1. To access the Business Element Manager application from the Start Menu, navigate to Start, Programs, Avaya, Business Communications Manager, Business Element Manager.

10 NN40011-033 Issue 1.2 BCM Rls 6.0

Business Element Manger

2. Alternatively, double-click on the Business Element Manager desktop icon.

3. You will be presented with the Business Element Manager interface.

Adding an Element to the Element Navigation Panel

Adding a Network Device with a Known IP Address

Use this procedure if you know the IP Address of the BCM you want to configure via Element Manager.

1. Select Network from the menu bar or right-click on the Network Elements folder heading.

2. Select New Network Element, Business Communications Manager.

NN40011-033 Issue 1.2 BCM Rls 6.0 11

Business Element Manager

3. In the Business Communications Manager Entry dialog box, enter the IP Address, User ID, and Password for the new Network Element. The defaults are: User ID = nnadmin and Password = PlsChgMe!

4. Click OK to exit the dialog box.

5. An icon representing the newly defined element with its associated IP address appears on the Network Elements tree.

12 NN40011-033 Issue 1.2 BCM Rls 6.0

Business Element Manger

6. If you want to change the IP address to a name or other type of identification, right-click once on the IP address and select Rename.

7. Once the field becomes editable, type in the desired name for this element.

8. The Network Element has now been successfully created. Refer to the Connecting to an Element section of this guide to access the Element.

NN40011-033 Issue 1.2 BCM Rls 6.0 13

Business Element Manager

Finding a Network Device

You can search for a group of network devices located on the same subnet by using Find Network Elements. This function uses SNMP to search for all of the network devices in the specified IP address range and add them to the Element Navigation tree. Only Network Elements with SNMP enabled are detected. Use this tool to save time when trying to quickly populate Element Manager with previously deployed network devices.

Use this procedure if you know the network range on which the BCM is installed, but not the exact IP Address.

1. Right-click the Network Elements icon in the Element Navigation Panel. Alternatively, select the Network menu item when the Network Elements folder is selected in the Element Navigation Panel. Select Find Network Elements, Business Communications Manager.

14 NN40011-033 Issue 1.2 BCM Rls 6.0

Business Element Manger

2. The Network Device Search dialog box opens. Enter the Start of IP

Address range and press the tab key. Enter the End of IP Address range and press the tab key. Enter the User ID and Password. Click OK.

3. The Element Manager searches for the IP addresses specified in the range.

4. If the search is successful, the network devices found within the IP address range are added to Network Elements tree in the Element Navigation Panel. If the search is unsuccessful, a Network Elements dialog box opens stating No Network Elements found.

NN40011-033 Issue 1.2 BCM Rls 6.0 15

Business Element Manager

Connecting to an Element

Use the following procedure to connect to an Element that has been previously created.

1. In the Network Elements tree, select the IP address or element name.

2. If the logon credentials have been stored the User ID and Password fields will be populated. Otherwise, enter your logon credentials for the device to which you are trying to connect.

3. Click on the Connect button to connect to the network device:

 If the connection is successful, Element Manager opens a

Confirm dialog box. Click OK to proceed with configuration.

16 NN40011-033 Issue 1.2 BCM Rls 6.0

Business Element Manger

 You may see a Notice window stating that “The required

cartridge xxxxxx is not currently installed.” This indicates that

Element Manager will need to download software from the BCM to ensure full compatability with Element Manager. Click OK to download and proceed.

 If the Element Manager fails to connect, an error message

appears, describing the connection problem. Correct the problem and perform the steps again. If you have a recurring problem, contact your support channel for help in resolving the problem.

NN40011-033 Issue 1.2 BCM Rls 6.0 17

Business Element Manager

Storing the Logon Credentials

It is possible to store the logon credentials so that it is not necessary to enter them every time you connect to the Element. Only use the following procedure if you are sure that only trusted sources can access the BCM.

1. In the Element Manager window, click on the View menu and select Preferences.

2. Click on the Network Elements tab and tick the Store network element passwords option box.

3. Click OK. You may need to enter the credentials when connecting to the element for the first time after applying this option. Subsequent connections will not require a password to be entered.

18 NN40011-033 Issue 1.2 BCM Rls 6.0

Business Element Manger

Exporting/Importing Element Manager Nodes

It is possible to export a single or range of nodes (elements) to an xml file, and subsquently import saved nodes from saved xml files. This is useful in situations where you may need to transfer a list of elements/nodes from one PC to another that has Element Manager installed, and especially in those situations where you connect to many BCMs.

Exporting Nodes

Use the following procedure to export a single or range of nodes to an xml file.

1. Open Element Manager. In the Element Navigation Panel, select the elements/nodes you want to save. To select multiple nodes use the Ctrl key on youir keyboard in conjunction with your mouse. To select a continuous range of nodes, use the Shift key. It is also possible to select folders to save.

2. Open the File menu, and select Export Node Element List.

NN40011-033 Issue 1.2 BCM Rls 6.0 19

Business Element Manager

3. In the Select File to Save Node List window, select a location, and name the file. When the details have been selected/entered, click on the Select File to Save Node List button.

4. The xml file will be saved with the defined name in the selected location.

Importing Node Files

Use the following procedure to import saved lists of nodes/elements, for example in the case of a new installation of Element Manager on a different PC.

1. Open Element Manager. Click on the File menu and select Import Node Element List.

20 NN40011-033 Issue 1.2 BCM Rls 6.0

Business Element Manger

2. Navigate to the location where the xml file is stored. Select the xml file to import, and click on Select the Node List file.

3. All the nodes/elements contained within that file will be imported.

NN40011-033 Issue 1.2 BCM Rls 6.0 21

Business Element Manager

Attribute

Description

Title Bar

Title bar

After you connect to a device, this area indicates the type and IP address for a selected device.

Menu bar (Some items may be greyed out depending on connection status)

File

 Exit:  View Network Element Logs: opens a dialog box to search for and view

logs that are available for the connected element. (See Element Application Logging section of this guide)

Edit

Cut: Marks an element for a Cut operation. Copy: Marks an element for a Copy operation. Paste: Pastes a Cut or Copied element to another location, e.g. another folder in the Element Navigation tree.

View

Preferences: You can choose a different appearance for the Element Manager window.

 Look and Feel: You can change the look and feel of the application.  Network Elements: You can preserve the device authentication

credentials of each device.

 Tools Launch: For the BCM only, you can pass the logon credentials

when launching external tools.

 Auto Refresh: You can adjust the "auto-refresh" interval and duration.  SNMP: You can adjust the SNMP timeout and retry information for

SNMP based device discovery.

 Network Elements: Enabled by default. If you uncheck this setting, the

Network Elements panel closes (far left panel). This does not disconnect any connected device.

Network

Note: menu is not available when a connected device is selected.

 New Folder: Creates a new folder on the Network Elements tree so

that you can organize your devices.

 New Network Element: Creates a new entry under the Network

Elements tree. This menu item opens a dialog box to enter access parameters for a new Business Communications Manager device to which you want to connect. After you connect to the device, this information is saved by Element Manager and the device remains present in the Network Elements tree. Required information is the IP

Element Window Attributes

This section provides an overview of the various areas of Element Manager.

22 NN40011-033 Issue 1.2 BCM Rls 6.0

Business Element Manger

Attribute

Description

address for the device with which you want to connect.

 Find Network Elements: Opens a search dialog box to search for

devices within a range of IP addresses by using an SNMP query. If an unconnected device is selected in the Network Element tree, the following options are available under the Network selection:

 Web Page: Opens the Web user interface of a selected network

device.

 Connect: If selected, Element Manager attempts to open a connection

to the selected element. You can also connect to a Network Element

by right-clicking on the selected element.

 Delete: Delete the original entry in the Element Manager Network

Element tree and creates a new instance of a Network Element in the

tree with a new IP address. If the IP address of the device changes,

you must delete the original entry in the Element Manager Network

Element tree and create a new instance of a Network Element in the

tree with a new IP address.

 Validate Device: Validates that a selected Network Element is at the

listed IP address and is of the same device type as when originally

added to the element tree.

Session

If there are no active Element Manager sessions, this selection is greyed out.

 Show: If multiple devices are connected, easily select one of the

connected elements from the presented list and switch the active

Element Manager view to that element.

 Disconnect: Disconnects from the device. A warning dialog box opens

asking if you really want to disconnect from the device. You can also

disconnect from a device by right-clicking on the device in the Network

Element tree and selecting Disconnect. The Element Manager remains

open.

 Save Programming Record: Saves programmed information in either

Microsoft Excel format or HTML.

o Save Selected Data o Save Configuration Data o Save Administration Data o Save All Data

Tools

This prompt is only active when a connected device is selected on the Network Elements tree.

 BCM Monitor: This is a separate application that can be installed at the

same time as Element Manager and provides a number of panels that

display current system operational information.

Help

Opens a menu of product specific help topics.

Icon Tool bar

Exit

Exits Business Element Manager

Cut,/Copy/Paste

Cut: Marks an element for a Cut operation. Copy: Marks an element for a Copy operation. Paste: Pastes a Cut or Copied element to another location, e.g. another folder in the Element Navigation tree.

Web Page

Opens the Web browser for the selected network device.

Validate Device

Validate Device: Validates that a selected Network Element is at the listed IP address and is of the same device type as when originally added to the element tree.

Connect

Connect: Connects the Element Manager to the selected device.

Delete

Delete: Deletes the selected device from the Network Elements tree.

New Folder

New Folder: Adds a new folder under the Network Elements tree. This icon only works when the Network Elements title is selected.

Element Navigation Panel

Network Elements navigation panel

This panel contains the Network Element Navigation tree which displays devices and groups of devices (folders).

Information Panel

Information panel

The information in the Information panel changes depending on what is selected in the Network Elements tree.

 If a Network Element is selected that is not connected: The information

panel shows the Network Element connection logon information.

NN40011-033 Issue 1.2 BCM Rls 6.0 23

Business Element Manager

Attribute

Description

 If a Network Element is selected to which there is an Element Manager

connection: The task panel opens and displays, Configuration and

Administration tabs.

Expansion Arrows

Clicking on these arrows either expands or collapses the panels within the Element Manager window. These arrows appear on all panels with sub panels that can be expanded or collapsed.

Status Bar

Status bar

The bottom bar of the Element Manager window displays the current status of the selected item.

Help menu option

Description

Help Contents

Opens a menu of product-specific help topics.

Business Element Manager

Opens the Element Manager Help.

Business Ethernet Switch

Opens the Business Ethernet Switch Help.

Customer Support

Opens a browser to an Avaya customer support Web site

About

Provides information about the BCM Element Manager software

Element Manager Help System

Menu Bar Help

24 NN40011-033 Issue 1.2 BCM Rls 6.0

Business Element Manger

Field-Level Help

For the BCM, if you position the cursor over a field, a pop-up box provides a brief description of the information required in the field.

NN40011-033 Issue 1.2 BCM Rls 6.0 25

Business Element Manager

Context Sensitive Help

You can view context-sensitive help by clicking on a navigation tree heading, tab heading, or field heading of a connected network device as in this example Configuration, Telephony, Global Settings, System Speed Dial and by pressing the F1 function key. An HTML page containing overview information or panel descriptions specific to the selected heading opens. Once the HTML help module opens, it also provides links to tasks and other features related to the panel function.

26 NN40011-033 Issue 1.2 BCM Rls 6.0

Business Element Manger

Opening a Device Web Page via BEM

Device Web Pages provide access to applications, further configuration utilities, and documentation.

1. Perform one of the following tasks to open the Web page of a network device. Select the required Element in the Navigation Panel, then:

 Click the Web Page icon on the Icon tool bar, or  Right-click on the IP address or element name and select Web

Page, or

 Click on Network from the menu bar, from the dropdown select

Web Page, or

 Fast path using Ctrl+W

NN40011-033 Issue 1.2 BCM Rls 6.0 27

Business Element Manager

2. You may get presented with the Certificate Error window. If so, click on the Continue to this website (not recommended) link.

3. If you see the following information box, click Yes.

4. You may be asked to enter the account credentials for the BCM (defaults are User name = nnadmin, Password = PlsChgMe!). Click OK when entered.

28 NN40011-033 Issue 1.2 BCM Rls 6.0

Business Element Manger

5. You may be presented with a second certificate error message. To avoid seeing the message again, tick the Always trust content from this publisher box, and click Yes.

6. Again, you may see a Warning – Security box. Tick the Always trust content from this publisher option, and click on Run.

NN40011-033 Issue 1.2 BCM Rls 6.0 29

Business Element Manager

7. The Application Launcher window will be displayed, which provides access to an array of applications, documentation, promotional videos, and support links.

30 NN40011-033 Issue 1.2 BCM Rls 6.0

Business Element Manger

Working with the Network Element Tree

Creating Folders in the Network Element Tree

Folders help you manage or categorize network devices, and are useful if you manage a large network of BCM’s.

1. To create a new folder within Element Manager:

 You can right-click on Network Elements in the Network

Element Navigation panel, and select New Folder, or

 Select Network from the menu, and then from the dropdown

select New Folder, or

 While disconnected from any network device, click the New

Folder icon on the task bar, or

 Fast path by the use of Ctrl+N

2. When the New Folder appears type in a name for the folder

NN40011-033 Issue 1.2 BCM Rls 6.0 31

Business Element Manager

Deleting Folders from the Network Elements Tree

1. Click the folder that you wish to delete.

2. Perform one of the following tasks to delete the folder from the Network Element tree:

 Right-click the folder and select Delete, or  Select Network from the menu, and then from the dropdown

select Delete, or

 On the Icon tool bar, click the Delete icon, or  Fast path by the use of Ctrl+D

3. A Confirmation dialog box opens to verify that you wish to delete the folder. Click Yes to delete the folder, or click No to cancel the delete operation.

32 NN40011-033 Issue 1.2 BCM Rls 6.0

Business Element Manger

Dragging & Dropping Network Devices and Folders

1. In the Element Navigation panel, click and hold the network device or folder that you wish to move.

2. Drag the network device or folder to the destination folder and hover over the folder until it becomes highlighted.

3. Release the network device or folder to drop it into the destination folder.

4. If a network device or folder of the same name already exists in the destination folder, a warning notice is displayed. Either rename the existing network device or folder, or select a different destination folder.

NN40011-033 Issue 1.2 BCM Rls 6.0 33

Business Element Manager

Copying Network Devices and Folders

1. Click the network device or folder that you wish to copy.

2. Perform one of the following tasks to copy the network device or folder:

 On the Icon tool bar, click the Copy icon, or  Right-click the network device or folder and select Copy, or  Click on Edit from the Menu bar then select Copy, or  Fast path via Ctrl+C

3. Select the destination folder for the network device or folder.

34 NN40011-033 Issue 1.2 BCM Rls 6.0

Business Element Manger

4. Perform one of the following tasks to paste the network device or folder into the destination folder:

 Right-click the network device or folder and select Paste, or  On the Icon tool bar, click the Paste icon, or  Click on Edit from the Menu bar then select Paste, or  Fast path via Ctrl+V

5. The item will be pasted to the desired location.

6. If a network device or folder of the same name already exists in the destination folder, a warning notice is displayed. Either rename the existing network device or folder, or select a different destination folder.

NN40011-033 Issue 1.2 BCM Rls 6.0 35

Business Element Manager

Disconnecting from a Network Element

Disconnecting an element device closes the session to that device. Disconnect a Network Element from Element Manager using one of the

following processes:

Disconnecting in the Element Navigation panel

1. In the Network Element Navigation Panel, right-click the IP address that you want to disconnect.

2. Select Disconnect.

3. Click Yes in the Confirmation Dialog box to confirm the disconnect request.

36 NN40011-033 Issue 1.2 BCM Rls 6.0

Business Element Manger

Disconnecting Through the Menu Bar

1. Click Session on the menu bar.

2. Select the IP address of the device you want to disconnect.

3. Select Disconnect from the list of tasks that are displayed.

4. Click Yes in the Confirmation Dialog box to confirm the disconnect request.

NN40011-033 Issue 1.2 BCM Rls 6.0 37

Business Element Manager

Disconnecting Using the Disconnect Icon

1. In the Network Element Navigation Panel, select the IP address that you want to disconnect.

2. Click on the Disconnect icon in the menu bar.

3. Click Yes in the Confirmation Dialog box to confirm the disconnect request.

38 NN40011-033 Issue 1.2 BCM Rls 6.0

Business Element Manger

Validating a Network Device

When Element Maanager validates a device, it checks the device type and software version.

1. On the Network Elements tree, select the IP address or element name. Perform one of the following tasks to validate the network device:

 Right-click the IP address or element name and select Validate

Device, or

 On the Icon tool bar, click the Validate Device icon.

NN40011-033 Issue 1.2 BCM Rls 6.0 39

Business Element Manager

2. A Network Elements dialog box opens listing the IP address and the device type. The dialog box also indicates if the device validation was successful. Click OK to close the box.

Closing Element Manager

Close all active sessions and disconnect from any connected Network Elements before you close the Element Manager application.

1. Select File, Exit, or click on the X box on the upper right corner of the window.

40 NN40011-033 Issue 1.2 BCM Rls 6.0

Business Element Manger

Element Application Logging

This section describes the logging performed by Element Manager to generate a record of its tasks. There is usually no need to monitor Element Manager Log activities; however, the log files are available for troubleshooting when needed.

To view the logs they must first be available to be accessed. Logs can be made available on an Immediate or scheduled basis.

1. In Element Manager, navigate to Administration, Logs, Log Management then select either Immediate Log Transfer or Scheduled Log Transfer.

2. Select the destination location from the Transfer to: drop-down list, and click on the Transfer button.

NN40011-033 Issue 1.2 BCM Rls 6.0 41

Business Element Manager

3. Select which Logs to include and click OK.

4. Click Yes.

42 NN40011-033 Issue 1.2 BCM Rls 6.0

Business Element Manger

5. Browse to a location and enter a name for the file. Click Save.

6. After a while the Transfer Complete window will display. Click OK.

7. Once the log file has been stored in the *.tar format, it should then be unzipped. To do this, open the File menu, and select View Network Element Logs.

NN40011-033 Issue 1.2 BCM Rls 6.0 43

Business Element Manager

8. Navigate to the location of the log file. From the Files of type: dropdown list, select Network Element Log Archives (*.tar).

9. Select the log, and click Open.

10. Click Yes in the extraction Confirmation Dialog box.

44 NN40011-033 Issue 1.2 BCM Rls 6.0

11. Close the Message window by clicking on OK to All.

Business Element Manger

12. Close the View Log Files window, open the File menu and again select View Network Element Logs. From the Files of type: dropdown list select Network Element log archives (*.tar). Select the previously extracted file, and click on Open.

NN40011-033 Issue 1.2 BCM Rls 6.0 45