Avaya BCM R2MFC Installation and Maintenance Manual

R2MFC Media Bay Module Installation and Configuration Guide

BCM

Business Communications Manager

Document Status: Standard Document Number: NN40010-300 Document Version: 03.01 Date: June 2007

The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks.

Trademarks

Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks. All other trademarks and registered trademarks are the property of their respective owners.

North American Regulatory Information

Safety

This equipment meets all applicable requirements of both the CSA C22.2 No.60950 and UL

60950.

The shock hazard symbol within an equilateral triangle is intended to alert personnel to electrical shock hazard or equipment damage. The following precautions should also be observed when installing telephone equipment.

• Never install telephone wiring during a lightning storm.

• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

• Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

• Use caution when working with telephone lines.

Danger: Risk of shock. Read and follow installation instructions carefully. Ensure the system and system expansion units are unplugged from the power socket and that any telephone or network cables are unplugged before opening the system or system expansion unit. If installation of additional hardware and /or servicing is required, disconnect all telephone cable connections prior to unplugging the system equipment. Ensure the system and system expansion units are plugged into the wall socket using a three-prong power cable before any telephone cables are connected.

Caution: Only qualified persons should service the system. The installation and service of this hardware is to be performed only by service personnel having appropriate training and experience necessary to be aware of hazards to which they are exposed in performing a task and of measures to minimize the danger to themselves or other persons. Electrical shock hazards from the telecommunication network and AC mains are possible with this equipment. To minimize risk to service personnel and users, the system must be connected to an outlet with a third-wire ground. Service personnel must be alert to the possibility of high leakage currents becoming available on metal system surfaces during power line fault events near network lines. These leakage currents normally safely flow to Protective Earth ground via the power cord. Therefore, it is mandatory that connection to an earthed outlet is performed first and removed last when cabling to the unit. Specifically, operations requiring the unit to be powered down must have the network connections (central office lines) removed first.

Enhanced 911 Configuration

Caution: Warning

Local, state and federal requirements for Emergency 911 services support by Customer Premises Equipment vary. Consult your telecommunication service provider regarding compliance with applicable laws and regulations.

Radio-frequency Interference

Warning: Equipment generates RF energy.

This equipment generates, uses, and can radiate radio-frequency energy. If not installed and used in accordance with the installation manual, it may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Part 15 of the FCC Rules and with ICES.003, CLASS A Canadian EMI Requirements. Operation of this equipment in a residential area is not permitted and is likely to cause interference.

Repairs to certified equipment should be made by an authorized maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician.

R2MFC Media Bay Module Installation and Configuration Guide

Hearing Aid Compatibility

System telephones are hearing-aid compatible, as defined in Section 68.316 of Part 68 FCC Rules.

Repairs

In the event of equipment malfunction, all repairs to certified equipment will be performed by an authorized supplier.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Important Safety Instructions

The following safety instructions cover the installation and use of the Product. Read carefully and retain for future reference.

Installation

Warning: To avoid electrical shock hazard to personnel or equipment damage observe the following precautions when installing telephone equipment:

1 Never install telephone wiring during a lightning storm.

2 Never install telephone jacks in wet locations unless the jack is specifically

designed for wet locations.

3 Never touch uninsulated telephone wires or terminals unless the telephone

line has been disconnected at the network interface.

4 Use caution when installing or modifying telephone lines. The exclamation

point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product. This symbol on the product is used to identify the following important information: Use only with a CSA or UL certified CLASS 2 power supply, as specified in the user guide.

Use

When using your telephone equipment, basic safety precautions should always be followed to reduce risk of fire, electric shock and injury to persons, including the following:

1 Read and understand all instructions.

2 Follow the instructions marked on the product.

3 Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol

cleaners. Use a damp cloth for cleaning.

4 Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink, or

laundry tub, in a wet basement, or near a swimming pool.

NN40010-300NN40010-300

5 Do not place this product on an unstable cart, stand or table. The product may fall, causing

serious damage to the product.

6 This product should never be placed near or over a radiator or heat register. This product

should not be placed in a built-in installation unless proper ventilation is provided.

7 Do not allow anything to rest on the power cord. Do not locate this product where the cord will

be abused by persons walking on it.

8 Do not overload wall outlets and extension cords as this can result in the risk of fire or electric

shock.

9 Never spill liquid of any kind on the product.

10 To reduce the risk of electric shock do not disassemble this product, but have it sent to a

qualified service person when some service or repair work is required.

11 Unplug this product from the wall outlet and refer servicing to qualified service personnel

under the following conditions:

a When the power supply cord or plug is damaged or frayed.

b If the product has been exposed to rain, water or liquid has been spilled on the product,

disconnect and allow the product to dry out to see if it still operates; but do not open up the product.

c If the product housing has been damaged.

d If the product exhibits a distinct change in performance.

12 Avoid using a telephone during an electrical storm. There may be a remote risk of electric

shock from lightning.

13 Do not use the telephone to report a gas leak in the vicinity of the leak.

14 Caution: To eliminate the possibility of accidental damage to cords, plugs, jacks, and the

telephone, do not use sharp instruments during the assembly procedures.

15 Save these instructions.

International Regulatory Information

The CE Marking on this equipment indicates compliance with the following:

This device conforms to Directive 1999/5/EC on Radio Equipment and Telecommunications Terminal Equipment as adopted by the European Parliament And Of The Council.

This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Hereby, Nortel Networks declares that this equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

R2MFC Media Bay Module Installation and Configuration Guide

Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. This equipment has been tested and found to comply with the European Safety requirements EN 60950 and EMC requirements EN 55022 (Class A) and EN 55024. These EMC limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial and light industrial environment.

WARNING

This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. The above warning is inserted for regulatory reasons. If any customer believes that they have an interference problem, either because their Nortel Networks product seems to cause interference or suffers from interference, they should contact their distributor immediately. The distributor will assist with a remedy for any problems and, if necessary, will have full support from Nortel Networks.

NN40010-300NN40010-300

Contents

North American Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Enhanced 911 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Radio-frequency Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Hearing Aid Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

International Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

How to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Getting Help from the Nortel Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Getting Help over the

Getting Help from a specialist by using an Express Routing Code . . . . . . . . . . . . . . . 13

Getting Help through a Nortel distributor or reseller . . . . . . . . . . . . . . . . . . . . . . . . . . 13

phone from a Nortel Solutions Center . . . . . . . . . . . . . . . . . . . 13

Chapter 1

Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Symbols and text conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Chapter 2

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Administration and maintenance tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

R2MFC MBM faceplate elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

System Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Config DIP switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

RS232 port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

E1 Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Bantam jacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

BNC and RJ-48 connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

R2MFC MBM back and underside elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Power connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

MBM DIP switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

R2MFC Media Bay Module Installation and Configuration Guide

Chapter 3

Preparing to install the R2MFC MBM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Installation process map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Host system setup requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

R2MFC MBM setup requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Config DIP switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

MBM DIP switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Environment checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Electrical requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Software requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Customer supplied hardware requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Chapter 4

Installing the R2MFC MBM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Shutting down the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Shutting down a BCM 4.0 system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Shutting down the BCM 4.0 system software . . . . . . . . . . . . . . . . . . . . . . . . . 32

Shutting down the BCM 4.0 system hardware . . . . . . . . . . . . . . . . . . . . . . . . 33

Shutting down a BCM 3.7 or lower system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Installing an R2MFC MBM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Installing an R2MFC MBM in the BCM platform base chassis . . . . . . . . . . . . . . . 34

Installing an R2MFC MBM in the expansion unit . . . . . . . . . . . . . . . . . . . . . . . . . 35

Installing an R2MFC MBM in the BCM50 expansion unit . . . . . . . . . . . . . . . . . . . 36

Installing the rubber boot in an R2MFC module . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Reconnecting the equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Removing an R2MFC MBM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Removing an R2MFC MBM from the BCM platform base chassis . . . . . . . . . . . . 39

Removing an R2MFC MBM from the expansion unit . . . . . . . . . . . . . . . . . . . . . . 40

Wiring an R2MFC MBM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Connecting an R2MFC MBM to a service provider . . . . . . . . . . . . . . . . . . . . . . . . 43

Chapter 5

Configuring the R2MFC MBM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

MFCR2 side (External Link) configurable parameters . . . . . . . . . . . . . . . . . . . . . . . . . 46

Physical line characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

E1 framing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Line signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

NN40010-300

End of dialing (incoming) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

End of dialing (outgoing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Disable ANI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Default category . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Default subscriber status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Configuring the MFCR2 (external) link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Setting Config DIP switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Creating a customized country code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

PRI side (Internal Link) configurable parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

E1 Framing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Configuring the PRI (internal) link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Configuring the PRI (internal) link using Element Manager . . . . . . . . . . . . . . . . . 52

Configuring the PRI (internal) link using Unified Manager . . . . . . . . . . . . . . . . . . 54

Turning on second dial tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Turning on second dial tone using Element Manager . . . . . . . . . . . . . . . . . . . . . . 58

Turning on second dial tone using Unified Manager . . . . . . . . . . . . . . . . . . . . . . . 59

Chapter 6

R2MFC MBM maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Inter-working functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Clock synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Diagnostic tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Setting the R2MFC MBM to diagnostic mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Alarms Measurements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Group I errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Group II errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Alarms propagation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Faceplate LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Logs and traces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Replacing an R2MFC MBM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Upgrading firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Chapter 7

Command Line Interface (CLI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Users and passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Accessing the CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

LOad directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

INfo directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

VIew directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

CNtrl directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

COnfig directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

ALarm directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

SWerr directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

MFC directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

R2MFC Media Bay Module Installation and Configuration Guide

R2 directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

PRI directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Appendix A

Configuring DIP switch settings and definitions . . . . . . . . . . . . . . . . . . . . 91

Country code defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Mexico Config 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

E1 physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

E1 framing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

R2 line signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

MFC register signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Mexico Config 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

E1 physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

E1 framing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

R2 line signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

MFC register signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Brazil Config 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

E1 physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

E1 framing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

R2 line signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

MFC Register Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Brazil Config 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

E1 physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

E1 framing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

R2 line signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

MFC Register Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Argentina Config 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

E1 Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

E1 Framing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Frame mode: Alternate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

R2 Line Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

MFC Register Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Chile Config 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

E1 Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

E1 Framing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Frame mode: Alternate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

R2 line signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

NN40010-300

MFC Register Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Panama Config 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Appendix B

Diagnostic and loopback DIP switch settings. . . . . . . . . . . . . . . . . . . . . . 109

Appendix C

MFC Signal Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Appendix D

CLI Cable Pinout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

R2MFC Media Bay Module Installation and Configuration Guide

NN40010-300

How to Get Help

This section explains how to get help for Nortel products and services.

Getting Help from the Nortel Web site

The best way to get technical support for Nortel products is from the Nortel Technical Support Web site:

http://www.nortel.com/support

This site provides quick access to software, documentation, bulletins, and tools to address issues with Nortel products. More specifically, the site enables you to:

• download software, documentation, and product bulletins

• search the Technical Support Web site and the Nortel Knowledge Base for answers to technical issues

• sign up for automatic notification of new software and documentation for Nortel equipment

• open and manage technical support cases

Getting Help over the phone from a Nortel Solutions Center

If you don’t find the information you require on the Nortel Technical Support Web site, and have a Nortel support contract, you can also get help over the phone from a Nortel Solutions Center.

In North America, call 1-800-4NORTEL (1-800-466-7835). Outside North America, go to the following Web site to obtain the phone number for your region:

http://www.nortel.com/callus

Getting Help from a specialist by using an Express Routing Code

To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for your product or service, go to:

http://www.nortel.com/erc

Getting Help through a Nortel distributor or reseller

If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller.

R2MFC Media Bay Module Installation and Configuration Guide

14 How to Get Help

NN40010-300

Chapter 1

Getting started

About this guide

This guide explains how to install, configure, and maintain the Nortel R2MFC Media Bay Module (R2MFC MBM).

The guide also provides information about the Command Line Interface (CLI) tool used to configure, operate, administer and maintain the R2MFC MBM from a computer.

Note: The CLI is separate from the Business Communications Manager (BCM) system configuration tool.

The document contains the following chapters:

Chapter 2, “Overview” — introduces the elements of the R2MFC MBM.

Chapter 3, “Preparing to install the R2MFC MBM” — describes the process of preparing for

R2MFC MBM installation.

Chapter 4, “Installing the R2MFC MBM” — describes the process of installing the R2MFC

MBM and connecting the R2MFC MBM to the host system.

Chapter 5, “Configuring the R2MFC MBM” — describes the configuration tools and the process

of configuring the R2MFC MBM.

Chapter 6, “R2MFC MBM maintenance” — describes the maintenance tools and the process of

maintaining the R2MFC MBM.

Chapter 7, “Command Line Interface (CLI)” — describes the Command Line Interface and the

commands used to configure, operate, administer, and maintain the R2MFC MBM.

Audience

This guide is intended for BCM administrators who install MBMs.

R2MFC Media Bay Module Installation and Configuration Guide

16 Chapter 1 Getting started

Before you begin

This guide assumes the following:

• The host system is installed and initialized and is working correctly.

• The host system is running BCM 2.5 FP 1, or greater.

• Users have a working knowledge of the host system operations.

• All configuration installers have a working knowledge of the Windows operating system and graphical user interfaces.

Acronyms

The following is a list of acronyms used in this guide.

Table 1 Acronyms

Acronym Description

AIS Alarm Indication Signal

ANI Automatic Number Identification

BCM Business Communication Manager

BPV Bipolar Violations

CLI Command Line Interface

CLID Calling Line Identification

CO Central Office

CRC4 Cyclic Redundancy Check 4

CSU Channel Service Unit

DCH D-Channel Handler

DTMF Dual Tone Multi-Frequency

EEPROM Electrically Erasable Prorammable Read Only Memory

ETSI European Telecommunications Standards Institute

FBER Frame Bit Error

FEBE Far End Block Error

ISDN Integrated Services Digital Network

LFA Loss of Frame Alignment

LMA Loss of Multiframe Alignment

LOS Loss of Signal

MBM Media Bay Module

MFC Multi-Frequency Compelled

MSC Media Services Card

OOF Out-of-Frame

NN40010-300NN40010-300

Table 1 Acronyms (Continued)

Acronym Description

OOM Out of CRC-4 Multiframe Alignment

OOS Out Of Service

PCM Pulse Code Modulation

PRI Primary Rate Interface

RAI Remote Alarm Indication

Symbols and text conventions

These symbols are used to Highlight critical information for the R2MFC MBM system:

Caution: Alerts you to conditions where you can damage the equipment.

Chapter 1 Getting started 17

Danger: Alerts you to conditions where you can get an electrical shock.

Warning: Alerts you to conditions where you can cause the system to fail or work

improperly.

Note: A Note alerts you to important information.

Tip: Alerts you to additional information that can help you perform a task.

R2MFC Media Bay Module Installation and Configuration Guide

18 Chapter 1 Getting started

Security note: Indicates a point of system security where a default should be changed,

or where the administrator needs to make a decision about the level of security required

for the system.

Warning: Alerts you to ground yourself with an antistatic grounding strap before performing the maintenance procedure.

Warning: Alerts you to remove the R2MFC MBM main unit and expansion unit power cords from the ac outlet before performing any maintenance procedure.

These conventions and symbols are used to represent the Business Series Terminal display and.

Convention Example Used for

Word in a special font (shown in the top line of the display)

Underlined word in capital letters (shown in the bottom line of a two line display telephone)

Dialpad buttons

Pswd:

PLAY

Command line prompts on display telephones.

Display option. Available on two line display telephones option on the display to proceed.

Buttons you press on the dialpad to select a particular option.

. Press the button directly below the

These text conventions are used in this guide to indicate the information described:

Convention Description

bold Courier text

Indicates command names and options and text that you need to enter. Example: Use the Example: Enter

info command.

show ip {alerts|routes}.

italic text Indicates book titles

plain Courier text

FEATURE HOLD

Indicates command syntax and system output (for example, prompts and system messages).

Example:

Set Trap Monitor Filters

Indicates that you press the button with the coordinating icon on whichever set you are using.

RELEASE

NN40010-300NN40010-300

Related publications

This section provides a list of additional documents referred to in this guide.

Chapter 1 Getting started 19

R2MFC Media Bay Module Installation and Configuration Guide

20 Chapter 1 Getting started

NN40010-300NN40010-300

Chapter 2 Overview

This chapter provides an overview of the R2MFC Media Bay Module (R2MFC MBM).

This chapter includes the following information:

• “General information”

• “Administration and maintenance tools” on page 22

• “R2MFC MBM faceplate elements” on page 22

• “R2MFC MBM back and underside elements” on page 24

General information

The R2MFC MBM is a media bay module (MBM) that provides MFC-R2 connectivity over an E1 trunk. The module works as a converter between Euro-ISDN and MFC-R2 protocols, allowing the MFC-R2 protocol E1 to work directly with the BCM without the use of an external converter. The BCM recognizes the converter as a Euro-ISDN trunk MBM and, therefore, provides all of the functionality on the MFC-R2 E1 that is available on a Euro-ISDN E1. The MFC-R2 trunk is controlled by DIP switches and the Command Line Inte rface (CLI) on the R2MFC MBM. Figure 1 provides an illustration of the R2MFC MBM.

Figure 1 R2MFC MBM

R2MFC Media Bay Module Installation and Configuration Guide

22 Chapter 2 Overview

Administration and maintenance tools

R2MFC MBM configuration involves the following:

• Internal link configuration for the PRI internal link to the BCM. The internal link uses preset characteristics and therefore does not require localization.

• External link configuration of the MFC-R2 E1 the external interface to public network. The external link allows for localization in different countries.

External link configuration is performed using the DIP switches on the front of the R2MFC MBM or by using the CLI, which is accessed through a serial port on the faceplate of the R2MFC MBM. Internal link configuration is performed using either Element Manager or Unified Manager. Refer to “Configuring the R2MFC MBM” on page 45 for information on how to use the configuration tools.

R2MFC MBM faceplate elements

The faceplate of the R2MFC MBM consists of the following elements:

• “System Status LEDs” on page 23

• “Config DIP switches” on page 23

• “RS232 port” on page 24

• “E1 Status LEDs” on page 24

• “Bantam jacks” on page 24

• “BNC and RJ-48 connectors” on page 24

Figure 2 illustrates the placement of these elements.

Figure 2 R2MFC MBM faceplate

MBM status

3 LEDS

E1 status

4 LEDS

DIP

switches

RJ-45

Bantam

jacks

75 Ω E1 BNC

120 Ω E1

RJ-48

NN40010-300

Chapter 2 Overview 23

System Status LEDs

The R2MFC MBM has three visual status monitor indicators on the left side of the faceplate. They are:

• Power LED — This green LED indicates the status of power to the R2MFC MBM.

• In Service LED — This green LED indicates the status of the E1 signal coming to the

R2MFC MBM from the BCM.

• Diag LED — This red LED indicates if the R2MFC MBM is in a diagnostic or loopback

mode.

Config DIP switches

The R2MFC MBM has six config DIP switches on its faceplate. These DIP switches are used to set the following configurations for the R2MFC MBM:

• country

• problem diagnosis

• second dial tone

DIP switches must be set before power is connected to the R2MFC MBM. Figure 3 shows the Config DIP switches.

Figure 3 Config DIP Switches

country

configurati on

second di al tone

123456

diagnost ic

N O

co untr y

123456

For DIP switch values and configuration information, see “Configuring the MFCR2 (external)

link” on page 49.

These DIP switches are also used for problem diagnostics. For specific settings and uses, see

“Diagnostic tools” on page 63.

R2MFC Media Bay Module Installation and Configuration Guide

24 Chapter 2 Overview

RS232 port

There is an RJ-45 serial port connector named RS232 on the faceplate of the R2MFC MBM. The N0026100 cable, shipped with the R2MFC MBM, is used to connect a computer to the RS232 port for advanced configuration or for CLI-based diagnostics of the R2MFC MBM. Appendix D, “CLI

Cable Pinout,” on page 113 shows the pinout information to make a new N0026100 cable.

E1 Status LEDs

The R2MFC MBM has four visual status monitor indicators in the middle section of the faceplate. They are:

• ERR Tx — indicates a Transmit error on the E1

• ERR Rx — indicates a Receive error on the E1

• ALM Tx — indicates a Transmit alarm on the E1

• ALM Rx — indicates a Receive alarm on the E1

Bantam jacks

The R2MFC MBM contains Bantam Jacks in the middle of the faceplate, to be used for connecting diagnostic equipment. The jacks are labeled DIAG.

BNC and RJ-48 connectors

The R2MFC MBM has both BNC and RJ-48 external E1 connectors located on the far right of the faceplate. These connectors are used to connect the R2MFC MBM to the Central Office (CO).

The default interface will be based on the country code selected. Mexico is the factory default. See

Appendix A, “Configuring DIP switch settings and definitions,” on page 91 for the country code

default settings.

R2MFC MBM back and underside elements

The back and underside of the R2MFC MBM contain the following elements:

• “Power connectors” on page 25

• “MBM DIP switches” on page 25

NN40010-300

Chapter 2 Overview 25

Power connectors

The R2MFC MBM receives its power from the BCM chassis through a power connector on the back of the module.

Figure 4 shows the placement of the power connectors.

Figure 4 R2MFC MBM back

DS256 and power connector

MBM DIP switches

There are DIP switches located on the underside of the R2MFC MBM. These DIP switches are used to select the DS30 buses from the DS256 bus. These DIP switches must be set before the R2MFC MBM is installed.

Figure 5 shows the location of the DIP switches.

Figure 5 DIP switch location on the R2MFC MBM

Underside of the R2MFC

6543 21

DIP switches

Off

Back of the R2MFC MBM

R2MFC Media Bay Module Installation and Configuration Guide

26 Chapter 2 Overview

NN40010-300

Chapter 3 Preparing to install the R2MFC MBM

This chapter provides an overview of the preparation required to install the R2MFC MBM in a host system. (The host system is the BCM system to which the R2MFC MBM connects.)

The information in this chapter is based on the following assumptions:

• The host system is installed, initialized, and tested.

• The installer has a working knowledge of the host system and an understanding of telecommunications.

This chapter contains the following information:

• “Installation process map” on page 28

• “Host system setup requirements” on page 28

• “R2MFC MBM setup requirements” on page 29

• “Customer supplied hardware requirements” on page 30

R2MFC Media Bay Module Installation and Configuration Guide

28 Chapter 3 Preparing to install the R2MFC MBM

Installation process map

Figure 6 provides an overview of the R2MFC MBM installation preparation.

Figure 6 Overview of the R2MFC MBM installation preparation

Installation

preparation

Ensure that BCM is

installed and configured

properly

Determine the correct

cou ntr y an d varian t

Determine the correct

DS30 settin g

information

Ensure environmental requirements are met

Ensure that all of the

customer supplied

hardware is present

Ensu re elec trical

requirements are met

Ensure software

requirements are met

Host system setup requirements

Table 2 describes the tasks that must be completed on the host system before proceeding with the

installation of the R2MFC MBM.

Table 2 Host system setup requirements

Task Location of task information

Install host system BCM: Installation and Maintenance Guides

Determine if host system has enough system capacity

Configure E1 Settings BCM: Programming Guide

NN40010-300

BCM: Installation and Maintenance Guides

Chapter 3 Preparing to install the R2MFC MBM 29

R2MFC MBM setup requirements

This section provides the following information about the setup requirements for the R2MFC MBM:

• “Config DIP switches”

• “MBM DIP switches”

• “Environment checklist”

• “Software requirements” on page 30

• “Electrical requirements” on page 30

Config DIP switches

Determine and set the Config DIP switches to the correct country code, and second dial tone setting for the R2MFC MBM. Predefined country codes are set by the Config DIP switches. Special configurations are set through the CLI. See “Configuring the MFCR2 (external) link” on

page 49 for a procedure on how to set the DIP switches for a predefined country code or how to

create a special configuration to meet the installation needs.

The default country code setting is Mexico config 1. See Appendix A, “Configuring DIP switch

settings and definitions,” on page 91 for a list of the available country codes, the country default

settings, and the second dial tone settings.

Second dial tone, when turned on, generates and supplies a second dial tone to the end user, after the end user dials the trunk access code. The end user hears a dial tone between the last digit of the access code, indicating that a line was accessed. See “Turning on second dial tone” on page 58 for a procedure on how to set the DIP switches, and configure the BCM for second dial tone to work properly.

MBM DIP switches

Before the R2MFC MBM is installed, DS30 buses and offsets must be set by DIP switches. Use the six DIP switches on the underside of the R2MFC MBM, behind the power connector.

The R2MFC MBM occupies two DS30 buses from the DS256 bus; however, only the first is actually used. Buses 1 and 8 are reserved for internal BCM communications. Therefore, the R2MFC MBM DIP switches can only be set to use buses 2 through 6 on a 2/6 split or buses 2 through 5 on a 3/5 split. If there are not enough DS30 resources available, an expansion module can be installed to provide the extra resources required. For information about setting DIP switches and installing an expansion module, refer to the BCM Installation and Maintenance guides supplied with the host system.

R2MFC Media Bay Module Installation and Configuration Guide

30 Chapter 3 Preparing to install the R2MFC MBM

Environment checklist

The R2MFC MBM environmental requirements are covered by the host system environment setup. See the BCM Installation and Maintenance guide supplied with the host system for details of environmental requirements.

Electrical requirements

The R2MFC MBM power is supplied through the chassis on the host sytem. See the BCM Installation and Maintenance guide supplied with the host system for details of the electrical requirements.

Software requirements

R2MFC MBM firmware upgrades will be posted at www.nortel.com under Support & Trainin g > Technical Support > Software Downloads. Access this web site to see if there is a newer version

of firmware available than the firmware shipped on the R2MFC MBM. See “Upgrading firmware”

on page 69 for information on how to upgrade to the latest release of firmware.

Customer supplied hardware requirements

The following equipment is required to install of the R2MFC MBM:

• Computer with monitor and serial port for access to the CLI.

• E1 connection from local telephony service provider. Full description of the signaling provided over the E1 by the CO.

NN40010-300

+ 84 hidden pages