Avaya BCM-IVR Tools User Manual

BCM-IVR Tools: Obtaining and Activating a PeriProducer or PeriStudio Keycode

The following process applies to new users of IVR 2.1 PeriProducer or PeriStudio, or
both, who do not have the earlier versions (IVR1.1) of these tools installed. If you do
have an earlier version of these tools installed and you want to upgrade them, refer to
the BCM/IVR 2.1 Upgrade Guide (N0064485).

How to produce a PeriProducer or PeriStudio keycode (license file)

1 Purchase the appropriate authorization codes for PeriProducer (NTKC0275) or PeriStudio

(NTKC0274) from the BCM catalog.

2 Install the BCM/IVR 2.1 workstation software (after you have installed the XVision7

preinstallation software on the CD) by following the instructions available in the Readme
file on the IVR 2.1 CD.

Note: The CD with the PeriProducer and PeriStudio applications is

contained in the BCM450 IVR 2.1 Management and IVR Tools CD Kit
(NTC04030SW) available from the BCM catalog.

.

3 Determine the MAC address of the workstation on which you want to install the

PeriProducer or PeriStudio software.

a Go to the DOS prompt and type plicnum.

C:\>plicnum

The interface address and hostname information appear on the screen.

Interface Address (Interface #0)--> 0:6:5b:da:51:3f
Interface Hostname -->BCMWKSTN-1

b Record the MAC address that appears in the Interface Address field.

4 Contact

5 Select option 5 and then option 1.

6 Tell th

Information Sheet

You are connected to the

7 Tell the Avaya keycode support prime that you need to produce a BCM PeriPro or

BCM PeriStudio keycode (licence file), or both. You must provide the support prime with
the authorization code(s) obtained in step 1 and the MAC address obtained in step

The

Complete steps 8 to 16 to enable the appropriate licenses for PeriProducer, PeriStudio, and

plicd.

Avaya Support by calling 1-800-466-7835.

e Avaya support prime that you need assistance producing a keycode for BCM/IVR.

Avaya keycode support prime.

Avaya keycode support prime generates the keycode and sends it to you by e-mail.

3.

8 Move the keycode file that the

following location

have been installed:

%VPSHOME%\PERIplic\etc(%VPSHOM

on the PC where the PeriProducer and/or PeriStudio applications

Avaya keycode support prime sent to you to the

E%=C:\Program Files\Nortel)

2

9 Enable the LSHOST System variable to point to the license server by using Start > Settings >

Control Panel > System.

The System Properties window appears.

10 From the System Properties window, click the Advanced tab.

11 Click Environment Variables.

The Environment Variables window opens. In this example, the localhost is BCMWKSTN-1.

12 In the Environment Variables window, in the User variables section, select the HOME

directory.

13 In the System variables area, select the LSHOST variable from the variables column.

14 Click OK.

N0226975

The LSHOST system variable now points to the license server.