Avaya BCM 3.6 User Manual
BCM 3.6 Document List
This list shows all available BCM 3.6 documents by language.
These documents are also available on CD.
Ordering Code: NTAB9948 - A0542864
NA English documents (76)
Documentation Overview
1 3_6docadd.pdf P0609618 01
BCM 3.6 Documentation Update
System Software
2 3_6swupgr.pdf P0609619 02
BCM 3.6 Software Upgrade Guide
3 3_6imtoolug.pdf P0609711 1.01
BCM Imaging Tool User Guide
System Installation
4 3_6ftig.pdf P1012750 01
BCM First Time Installation Guide
5 3_6bcmimm.pdf P0609323 2.0
BCM200/400 Installation and Maintenance Guide
6 3_61000img.pdf P0609324 01
BCM1000 Installation and Maintenance Guide
7 3_6bixguide.pdf P0993134 01
Bix Box Wiring Guide
8 3_6keycode.pdf P0607323 03
Software Keycode Installation Guide
UPS Installation and Configuration Guide
9 3_6upsicg.pdf P0607274 02
DECT Deployment Tool Guide
10 3_6depltool.pdf 7500-1 2.01
DECT Installation and Maintenance Manual
11 3_6dectimm.pdf P1012921 01
System Programming
Programming Operations Guide
12 3_6prgopsg.pdf P0609326 01
BCM Management User Gude
13 3_6bcmmug.pdf P0609330 2.0
Companion Configuration Guide
14 3_6comcg.pdf P0609345 01
Analog Devices Configuration Guide
15 3_6adcg.pdf P1013653 02
Telephony Features Handbook
16 3_6featgd.pdf P0609328 01
Telephone and Peripherals PDF Name CPC Issue
T7100 Telephone User Card
17 3_6t7100.pdf P0609621 01
T7208 Telephone User Card
18 3_6t7208.pdf P0609622 01
T7316 Telephone User Card
19 3_6t7316.pdf P0935248 02
T7316E Telephone User Card
20 3_6t7316e.pdf P0609623 01
T24 KIM Installation Card
21 3_6kimic.pdf P0603481 02
CAP User Guide
22 3_6capug.pdf P0603480 02
T7406 Cordless Handset Installation Guide
23 3_6t7406ig.pdf P0606142 01
T7406 Cordless Telephone User Card
24 3_6t7406.pdf P0942259 03
BST Doorphone Installation and Configuration Guide
25 3_6doorig.pdf P1013654 01
BST Doorphone User Guide
26 3_6door.pdf P0605668 02
Analog Telephone User Guide
27 3_6atauser.pdf P0609347 02
Telephone Feature User Guide
28 3_6feat.pdf P0609371 01
System-wide Call Appearance (SWCA) Features Card
29 3_6swca.pdf P0605794 01
Hospitality Features Card
30 3_6hospital.pdf P0941622 02
IP Telephony
IP Telephony Configuration Guide
31 3_6ipteleph.pdf P0609327 02
Wireless LAN IP Telephony Configuration Guide
32 3_6wlanicg.pdf N0008588 1.0
i2050 Software Phone Installation Guide
33 3_6i2050ig.pdf P0988431 04.01
Internet Telephone Switch Module Installation Guide
34 3_6pswitch.pdf P0919850 02
NetVision Phone Administration Guide
35 3_6nvpad.pdf P0993475 03
IP Phone 2001 User Guide
36 3_6i2001.pdf P0609359 03
i2002 Internet Telephone User Guide
37 3_6i2002.pdf P0995228 03
i2004 Internet Telephone User Guide
38 3_6i2004.pdf P0995216 03
WLAN Handset 2210/2211 User Guide
39 3_6wlan.pdf N0009103 1.0
Mobile Voice Client 2050 User Guide
40 3_62050mv.pdf N0013837 1.0
41 3_6nv100.pdf P0988138 06
NP-4046-100: NetVision Telephone Feature Card
42 3_6nv300.pdf P0995825 03
NP-4046-300: NetVision Telephone Feature Card
PDF Name CPC Issue
PDF Name CPC Issue
PDF Name CPC Issue
PDF Name CPC Issue
PDF Name CPC Issue
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CallPilot Applications PDF Name CPC Issue
p
pdf
p
CallPilot Manager Set Up and Operation Guide
43 3_6vmsuog.pdf P0605664 03
CallPilot Programming Record
44 3_6prgmred.pdf P0606019 01
CallPilot Reference Guide
45 3_6vmref.pdf P0606014 02
CallPilot Quick Reference Card - NVM Interface
46 3_6vmqkref.pdf P1013408 01
CallPilot Quick Reference Card - Remote Users (NVM Interface)
47 3_6rmqrc.pdf P0605666 01
CallPilot Quick Reference Card - CP Interface
48 3_6cpqkref.pdf P1013409 01
CallPilot Quick Reference Card - Remote Users (CP Interface)
49 3_6rmqrc1.pdf P0605667 01
CallPilot Message Networking Set Up & Operation Guide
50 3_6mnsuog.pdf P0606015 04
51 3_6mnuser.pdf P0606016 01
CallPilot Message Networking User Guide
52 3_6faxsuog.pdf P0606017 02
CallPilot Fax Set Up & Operation Guide
53 3_6faxuser.pdf P0606018 01
CallPilot Fax User Guide
54 3_6umimm.pdf P0606020 02
CallPilot Unified Messaging Installation & Maintenance Guide
55 3_6dkgrwi.pdf CP20GW 1.0
CallPilot 2.0 Desktop Messaging User Guide for Novell GroupWise (with
BCM addendum attached)
56 3_6dkinte.pdf CP20IC 1.0
CallPilot 2.0 Desktop Messaging User Guide for Internet Clients (with BCM
addendum attached)
57 3_6dklotu.pdf CP20LN 1.0
CallPilot 2.0 Desktop Messaging User Guide for Lotus Notes (with BCM
addendum attached)
58 3_6dkoutl.pdf CP20MO 1.0
CallPilot 2.0 Desktop Messaging User Guide for Microsoft Outlook (with
BCM addendum attached)
59 3_6dtkqrg.pdf P0907835 1.0
CallPilot 1.07 Desktop Messaging Reference Guide (with BCM addendum
attached)
Call Center Applications
60 3_6ccsuog.pdf P0605665 03
Call Center Set Up and Operation Guide
61 3_6ccrsuog.pdf P1012912 01(11)
Reporting for Call Center Set Up and Operations Guide
62 3_6ccreport.pdf P1014343 01(02)
Call Center Reports Explained
63 3_6ccrugr.pdf P1012914 01
Call Center Reporting Upgrade Guide
ipView Software Wallboard Set Up and Operation Guide
64 3_6ipview.pdf P1012913 01
65 3_6ccsu
Call Center Su
Call Center Agent Guide
66 3_6ccagnt.pdf P0606199 02
Multimedia Call Center Set Up and Operation Guide
67 3_6vbsuog.pdf P0935737 07
Multimedia Call Center Web Developer Guide
68 3_6vbwebgu.pdf P0935740 07
Other Applications
69 3_6record.pdf P0993139 05
Call Detail Recording System Admin Guide
LAN CTE Configuration Guide
70 3_6lancte.pdf P0993299 05
Personal Call Manager User Guide
71 3_6pcmuser.pdf P0604633 01
72 3_6ivr.pdf P0606198 02
IVR Installation and Configuration Guide
73 3_6comref.pdf P0988083 1.0
Media Processing Server Series COMMGR Reference Manual
74 3_6perref.pdf P0988094 1.0
PeriView Reference Manual
75 3_6perrpt.pdf P0988093 1.5
PeriReporter User’s Guide
76 3_6ivrint.pdf P0995957 1.1
BCM-IVR Integration Supplement
ervisor Guide
PDF Name CPC Issue
er.
PDF Name CPC Issue
P0606200 03
Español de América Latina (AL) - Documentación del usuario (26)
Teléfonos y periféricos PDF Name CPC Issue
Tarjeta de usuario del teléfono T7100
1 3_6t7100sp.pdf P0605070 01
Tarjeta de usuario del teléfono T7208
2 3_6t7208sp.pdf P0605067 01
Tarjeta de usuario del teléfono T7316
3 3_6t7316sp.pdf P0935250 02
Tarjeta de usuario del teléfono T7316E
4 3_6t7316esp.pdf P0604011 01
5 3_6capugsp.pdf P0604013 01
Guía de usuario de la Posición Principal de Respuesta (CAP)
6 3_6t7406sp.pdf P0942261 02
Tarjeta de usuario del teléfono inalámbrico T7406
7 3_6atausrsp.pdf P0609348 01
Guía del usuario del teléfono analógico
8 3_6doorsp.pdf P0605694 01
Guía del usuario - Citófono
9 3_6featcdsp.pdf P0941608 03
Tarjeta de funciones del teléfono
10 3_6swcasp.pdf P0994920 01
Tarjeta de funciones – Clave de acceso para todo sistema (SWCA)
11 3_6hospitsp.pdf P0941624 01
Tarjeta de referencia rápida de las funciones del Hotelero
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Telefonía IP PDF Name CPC Issue
Guía del usuario del Teléfono IP 2001
12 3_6i2001sp.pdf P0609360 02
13 3_6i2002sp.pdf P0995230 02
Guía del usuario del Teléfono IP 2002
14 3_6i2004sp.pdf P0995218 02
Guía del usuario del Teléfono IP 2004
NP-4046-100 : Tarjeta de funciones telefónicas NetVision
15 3_6nv100sp.pdf P0988625a 01
NP-4046-300 : Tarjeta de funciones telefónicas NetVision
16 3_6nv300sp.pdf P0993305a 01
Aplicaciones CallPilot PDF Name CPC Issue
17 3_6vmqksp.pdf P0919486 05
Tarjeta de referencia rápida de CallPilot (interfaz de Norstar Voice Mail)
18 3_6rmqrcsp.pdf P0605670 01
Tarjeta de referencia rápida: usuarios remotos (interfaz de Norstar Voice Mail)
19 3_6cmqksp.pdf P0919487 05
Tarjeta de referencia rápida de CallPilot (interfaz de CallPilot)
20 3_6rmqrc1sp.pdf P0605682 01
Tarjeta de referencia rápida: usuarios remotos (interfaz de CallPilot)
21 3_6mnusersp.pdf P0606022 01
Guía del usuario de CallPilot Message Networking
22 3_6faxsp.pdf P0606034 01
Guía del usuario del fax CallPilot
23 3_6dtkqrgsp.pdf P0913786 1.0
Guía de referencia rápida - Mensajería de escritorio (CP 1.07)
24 3_6ccsupsp.pdf P1007896 01
Guía del supervisor de Call Center
25 3_6ccagntsp.pdf P1007192 01
Guía del agente de Call Center
Otras aplicaciones
26 3_6pcmsp.pdf P0936568 02
Guía del usuario de Personal Call Manager
PDF Name CPC Issue
Français (Canada) - Documentation utilisateur (30)
Postes et périphériques PDF Name CPC Issue
Fiche d’utilisation du poste T7100
1
2
Fiche d’utilisation du poste T7208
Fiche d’utilisation du poste T7316
3
4
Fiche d’utilisation du poste T7316E
5
Guide d'utilisateur de la position principale de résponse (CAP)
6
Fiche d'utilisation du téléphone sans fil T7406
Guide d’utilisation des téléphones analogiques
7
Guide d'utilisation - Portier téléphonique BST
8
9
Carte des fonctions de téléphonie
Carte des fonctions - Touche de présentation d'appels à l'échelle du système
10
Fiche d'utilisation des services hôteliers
11
Téléphonie IP PDF Name CPC Issue
Guide de l’utilisateur du téléphone IP 2001
12 3_6i2001fr.pdf P0609361 02
13 3_6i2002fr.pdf P0995229 03
Guide de l’utilisateur du téléphone IP 2002
14 3_6i2004fr.pdf P0995217 03
Guide de l’utilisateur du téléphone IP 2004
NP-4060-100 NetVision - Fiche de fonctions du téléphone
15 3_6nv100fr.pdf P0988624a 01
NP-4060-300 NetVision - Fiche de fonctions du téléphone
16 3_6nv300fr.pdf P0993304a 01
Applications CallPilot PDF Name CPC Issue
17
Fiche de référence CalPilot (Interface Voice Mail de Norstar)
18
CallPilot Fiche de référence : Utilisateurs distants (Interface VMN)
19
CallPilot Fiche de référence : Utilisateurs distants (Interface CP)
CallPilot Fiche de référence : Utilisateurs distants (CP Interface)
20
21
Guide de l’utilisateur CallPilot Message Networking
22
Guide de l’utilisateur CallPilot Fax
23
CP 2.0 - Guide l'utilisateur de la Messagerie de bureau pour Novell GroupWise
24
CP 2.0 - Guide de l'utilisateur de la Messagerie de bureau pour les clients Internet
CP 2.0 - Guide de l'utilisateur de la Messagerie de bureau pour Lotus Notes
25
26
CP 2.0 -Guide de l'utilisateur de la Messagerie de bureau pour Microsoft Outlook
27
CP 1.07 - Guide aide-mémoire de la Messagerie de bureau
28
Guide du superviseur Call Center
29
Guide de l’agent Call Center
Autres applications
30 3_6pcmfr.pdf P0936567 03
Guide de l’utilisateur Personal Call Manager
3_6t7100fr.pdf
3_6t7208fr.pdf
3_6t7316fr.pdf
3_6t7316efr.pdf
3_6capugfr.pdf
3_6t7406fr.pdf
3_6atausrfr.pdf
3_6doorfr.pdf
3_6featcdfr.pdf
3_6swcafr.pdf
3_6hospitfr.pdf
3_6vmqkfr.pdf
3_6rmqrcfr.pdf
3_6cmqkfr.pdf
3_6rmqrcfr1.pdf
3_6mnuserfr.pdf
3_6faxfr.pdf
3_6dkintefr.pdf
3_6dklotufr.pdf
3_6dkoutlfr.pdf
3_6dtkqrgfr.pdf
3_6dkgrwifr.pdf
3_6ccsupfr.pdf
3_6ccagntfr.pdf
PDF Name CPC Issue
P0605069 01
P0605066 01
P0935249 02
P0604010 01
P0604012 01
P0942260 02
P0609349 01
P0605695 01
P0941607 03
P0994919 01
P0941623 01
P0919448 04
P0605671 01
P0919449 04
P0605683 01
P0606021 01
P0606033 01
CP20GWFR 1.0
CP20ICFR 1.0
CP20LNFR 1.0
CP20MOFR 1.0
P0912909 1.0
P1007895 01
P1007191 01
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