Avaya BCM1000, BCM200, BCM400, BCM450, BCM50 User Manual

1
avaya.com
Product Bulletin
Document Number: P-2007-0169 Date: 16 December 2011
BCM1000/200/400/450/50 Keycode Migration Process
Revision History
Date
Revision #
Summary of Changes
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Update Reason
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Introduction
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34,5"$7A/21"7+6<,A15",.>6+?/2,6."/06$2"/".1J"8/7/0,%,2&"24/2"1./0%15"?,-+/2,6."6>"W1&86A15">+6?"/"GDHI("5&521?"26"/"GDHCI(" 5&521?F"34,5".1J"8/7/0,%,2&",5",.2+6A$81A",."GDH";%5"IF("/.A"/%%6J5"8$526?1+5"26"+12/,."241"</%$1"6>"241,+",.<152?1.2",."GDH" 56>2J/+1"J41."+17%/8,.-"/"GDHI("5&521?"J,24"/"%/+-1+"GDHCI("5&521?F"
2
avaya.com
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Service Description
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Keycode'Migration'for'BCM200/400/1000'to'BCM450'
34,5"56%$2,6."/%%6J5"?,-+/2,6."6>"7$+84/51A"56>2J/+1"%,81.515">+6?"/.&"GDH!(((B"GDH'(("6+"GDHC(("26"/".1J"GDHCI(" 5&521?F"34,5"51+<,81"/.A"8/7/0,%,2&",5",.21.A1A"26"/%%6J"/."1K,52,.-"8$526?1+"26"?,-+/21"241,+"1./0%1A"W1&86A15"26"241".1J"
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Keycode'Migration'from'BCM50'to'BCM450'
34,5"56%$2,6."/%%6J5"?,-+/2,6."6>"56>2J/+1"%,81.515"7$+84/51A"/.A",.52/%%1A"6."/."1K,52,.-"GDHI("5&521?"26"/".1J"GDHCI(" 5&521?"+$..,.-"56>2J/+1"+1%1/51"IF(F""
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3
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Keycode'Migration'from'BCM1000/200/400'to'BCM1000/200/400'
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Restrictions and Limitations
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Required Information
V/+2.1+5"$2,%,@,.-"24,5"8/7/0,%,2&"J,%%"01"+1Q$,+1A"26"4/<1"/88155"26"N;RB"4/<1"241"56$+81"5&521?"X="cHRDX=">6+"GDH'((UC((U!((("
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Process Flow
4
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5
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Return of Hardware
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of'migration/regeneration'and'while'on'KRS'Website,'users'will'be'required'to'enter'the'serial'number'of'the'source' hardware'being'returned,'either'the'MSC,'BCM'System'or'the'BCM50'main'unit.''"
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Self'Service'Option'
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Call'Center'Option'
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United'States'
Partner:"D3=X"
Contact:'
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6
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Europe,'Middle'East'and'Africa'(EMEA):'
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Location and Format of Serial Numbers
341"51+,/%".$?01+5"/+1",."6.1"6>"241"2J6">6%%6J,.-">6+?/25"!d"LL3H">6%%6J1A"0&"E"/%74/a.$?1+,8"84/+/821+5"6+"'d"TGLL3H" >6%%6J1A"0&"!("/%74/a.$?1+,8"84/+/821+5F"""X2",5",?76+2/.2"26"7+6<,A1"24,5",.>6+?/2,6."86?7%121%&"/.A"/88$+/21%&"56"24/2":</&/"
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Ordering Guidelines and Procedures
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