Avaya Addcom Curly Cords with Telephones Service Guide

JC; Reviewed: SPOC 4/12/2011

Solution & Interoperability Test Lab Application Notes

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AddcomCurlyCord

These Application Notes describe a compliance tested configuration comprised of Addcom Curly Cords and headsets with Avaya 2400 and 1400 Series Digital Telephones, 4600 Series, 1600 Series and 9600 Series IP Telephones and Avaya A175 Desktop Video Device. The Curly Cords allows the Addcom range of headsets to be connected directly to the Avaya telephones.

Information in these Application Notes has been obtained through DevConnect compliance testing and additional technical discussions. Testing was conducted via the DevConnect Program at the Avaya Solution and Interoperability Test Lab.

Avaya Solution & Interoperability Test Lab

Application Notes for Addcom Curly Cords with Avaya Telephones - Issue 1.0

Abstract

JC; Reviewed: SPOC 4/12/2011

Solution & Interoperability Test Lab Application Notes

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AddcomCurlyCord

1. Introduction

In this compliance testing, the following headsets and accessories were tested:

 Addcom Curly Cords Grey (Product Code: ADDQD-01) - Used to connect Addcom

headsets directly to the headset port of the Avaya 4600, 2400 and 1400 Series telephones.

 Addcom Curly Cords Black (Product Code: ADDQD-04) - Used to connect Addcom

headsets directly to the headset port of the Avaya 9600 and 1600 Series telephones and Avaya A175 Desktop Video Device.

 Addcom Performance Plus II (Product Code: ADD800) - Monaural noise-canceling

headset.

 Addcom Performance Plus II (Product Code: ADD880) - Binaural noise-canceling

headset.

 Addcom Newfonic H1 (Product Code: NFH1Q) - Monaural noise-canceling headset.  Addcom Newfonic H2 (Product Code: NFH2Q) - Binaural noise-canceling headset.

2. General Test Approach and Test Results

The interoperability compliance test included feature and serviceability testing. The feature testing focused on placing calls from the Avaya telephones using the Addcom headsets and cords, and verifying good talk path in both directions. The type of calls made included calls to the voicemail, to internal extensions and to the PSTN.

The serviceability testing focused on verifying the usability of the Addcom headsets and cords after disconnecting and reconnecting the Avaya telephones.

2.1. Interoperability Compliance Testing

Avaya’s formal testing and Declaration of Conformity is provided only on the headsets/handsets

that carry the Avaya brand or logo. Avaya may conduct testing of non-Avaya headset/handset to determine interoperability with Avaya phones. However, Avaya does not conduct the testing of non-Avaya headsets/handsets for: Acoustic Pressure, Safety, Hearing Aid Compliance, EMC regulations, or any other tests to ensure conformity with safety, audio quality, long-term reliability or any regulation requirements. As a result, Avaya makes no representations whether a particular non-Avaya headset will work with Avaya’s telephones or with a different generation of the same Avaya telephone.

Since there is no industry standard for handset interfaces, different manufacturers utilize different handset/headset interfaces with their telephones. Therefore, any claim made by a headset vendor that its product is compatible with Avaya telephones does not equate to a guarantee that the headset will provide adequate safety protection or audio quality.

JC; Reviewed: SPOC 4/12/2011

Solution & Interoperability Test Lab Application Notes

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AddcomCurlyCord

All test cases were performed manually. The following features and functionality were verified:

 Placing calls to the voicemail. Voice messages were recorded and played back to verify

that the playback volume and recording level were good.

 Placing calls to internal extensions to verify that the playback volume and recording level

were good.

 Placing calls to the PSTN to verify that the playback volume and recording level were

good.

For the serviceability testing, the Addcom headsets and cords were disconnected and reconnected from the Avaya telephones to verify proper operation. The Avaya telephones were also disconnected and reconnected for the same purpose.

2.2. Test Results

All test cases passed successfully.

2.3. Support

For technical support and information on Addcom products, contact Addcom at:

 Phone: +61 2 8877 5600  Website: http://www.addcom.com/au/contact_us-cu-1.html

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