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©2011 Avaya Inc. All Rights Reserved.
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These Application Notes describe a compliance tested configuration comprised of Addcom
Curly Cords and headsets with Avaya 2400 and 1400 Series Digital Telephones, 4600 Series,
1600 Series and 9600 Series IP Telephones and Avaya A175 Desktop Video Device. The
Curly Cords allows the Addcom range of headsets to be connected directly to the Avaya
telephones.
Information in these Application Notes has been obtained through DevConnect compliance
testing and additional technical discussions. Testing was conducted via the DevConnect
Program at the Avaya Solution and Interoperability Test Lab.
Avaya Solution & Interoperability Test Lab
Application Notes for Addcom Curly Cords with Avaya
Telephones - Issue 1.0
Abstract
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1. Introduction
These Application Notes describe a compliance tested configuration comprised of Addcom
Curly Cords and headsets with Avaya 2400 and 1400 Series Digital Telephones, 4600 Series,
1600 Series and 9600 Series IP Telephones and Avaya A175 Desktop Video Device. The Curly
Cords allows the Addcom range of headsets to be connected directly to the Avaya telephones.
In this compliance testing, the following headsets and accessories were tested:
Addcom Curly Cords Grey (Product Code: ADDQD-01) - Used to connect Addcom
headsets directly to the headset port of the Avaya 4600, 2400 and 1400 Series telephones.
Addcom Curly Cords Black (Product Code: ADDQD-04) - Used to connect Addcom
headsets directly to the headset port of the Avaya 9600 and 1600 Series telephones and
Avaya A175 Desktop Video Device.
Addcom Performance Plus II (Product Code: ADD800) - Monaural noise-canceling
headset.
Addcom Performance Plus II (Product Code: ADD880) - Binaural noise-canceling
headset.
Addcom Newfonic H1 (Product Code: NFH1Q) - Monaural noise-canceling headset.
Addcom Newfonic H2 (Product Code: NFH2Q) - Binaural noise-canceling headset.
2. General Test Approach and Test Results
The interoperability compliance test included feature and serviceability testing. The feature
testing focused on placing calls from the Avaya telephones using the Addcom headsets and
cords, and verifying good talk path in both directions. The type of calls made included calls to
the voicemail, to internal extensions and to the PSTN.
The serviceability testing focused on verifying the usability of the Addcom headsets and cords
after disconnecting and reconnecting the Avaya telephones.
2.1. Interoperability Compliance Testing
Avaya’s formal testing and Declaration of Conformity is provided only on the headsets/handsets
that carry the Avaya brand or logo. Avaya may conduct testing of non-Avaya headset/handset to
determine interoperability with Avaya phones. However, Avaya does not conduct the testing of
non-Avaya headsets/handsets for: Acoustic Pressure, Safety, Hearing Aid Compliance, EMC
regulations, or any other tests to ensure conformity with safety, audio quality, long-term
reliability or any regulation requirements. As a result, Avaya makes no representations whether a
particular non-Avaya headset will work with Avaya’s telephones or with a different generation
of the same Avaya telephone.
Since there is no industry standard for handset interfaces, different manufacturers utilize
different handset/headset interfaces with their telephones. Therefore, any claim made by a
headset vendor that its product is compatible with Avaya telephones does not equate to a
guarantee that the headset will provide adequate safety protection or audio quality.
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All test cases were performed manually. The following features and functionality were verified:
Placing calls to the voicemail. Voice messages were recorded and played back to verify
that the playback volume and recording level were good.
Placing calls to internal extensions to verify that the playback volume and recording level
were good.
Placing calls to the PSTN to verify that the playback volume and recording level were
good.
For the serviceability testing, the Addcom headsets and cords were disconnected and
reconnected from the Avaya telephones to verify proper operation. The Avaya telephones were
also disconnected and reconnected for the same purpose.
2.2. Test Results
All test cases passed successfully.
2.3. Support
For technical support and information on Addcom products, contact Addcom at:
Phone: +61 2 8877 5600
Website: http://www.addcom.com/au/contact_us-cu-1.html
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3. Reference Configuration
Figure 1 illustrates the test configuration used to verify the Addcom solution. The configuration
comprised of an Avaya S8800 Server running Avaya Aura® Communication Manager and an
Avaya G650 Media Gateway with connections to the following: Avaya 2420 and 1416 Digital
Telephones, Avaya 4625SW, 1616, 9640 and 9641G IP Telephones, Avaya A175 Desktop Video
Device with Base and an ISDN-BRI trunk to the PSTN. Avaya Aura® Communication Manager
Messaging was used as the voicemail. Avaya Aura® System Manager and Avaya Aura® Session
Manager provided SIP support to the Avaya A175 Desktop Video Device. Addcom headsets
were attached to the Headset Port of the Avaya telephones using the appropriate Addcom Curly
Cords. The Avaya 4548GT-PWR Ethernet Routing Switch provides Ethernet connectivity to the
Avaya Server, Media Gateway and IP telephones.
Figure 1: Test Configuration
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4. Equipment and Software Validated
Equipment
Software
Avaya S8800 Server
Avaya Aura® Communication Manager 6.0,
(R016x.00.0.345.0, Service Pack 2)
Avaya Aura® Communication Manager
Messaging 6.0
Avaya G650 Media Gateway
TN2312BP IP Server Interface
TN799DP C-LAN Interface
TN2302AP IP Media Processor
TN2214CP Digital Line
HW07, FW049
HW01, FW034
HW20, FW120
HW08, FW015
Avaya Aura® Session Manager
6.0, Service Pack 2
Avaya Aura® System Manager
6.0, Service Pack 2
Avaya 2420 Digital Telephone
-
Avaya 1416 Digital Telephone
-
Avaya 4625SW IP Telephone
2.9 SP1 (H.323)
Avaya 1616 IP Telephone
1.300B
Avaya 9640 IP Telephone
3.1 Service Pack 1 (H.323)
Avaya 9641G IP Telephone
6.0 Service Pack 2 (H.323)
Avaya A175 Desktop Video Device
1.0
Avaya 4548GT-PWR Ethernet Routing
Switch
V5.4.0.008
Addcom Curly Cords Grey (ADDQD-01)
-
Addcom Curly Cords Black (ADDQD-04)
-
Addcom Performance Plus II ADD800
Headsets
-
Addcom Performance Plus II ADD880
Headsets
-
Addcom Newfonic H1 Headsets (NFH1Q)
-
Addcom Newfonic H2 Headsets (NFH2Q)
-
The following equipment and software were used for the sample configuration provided:
5. Configure Communication Manager
These Application Notes assume that Communication Manager is configured and operational,
and the appropriate endpoints are configured; refer to [1] for endpoint configuration. There are
no additional settings required to be configured for the connection of the Addcom headsets and
cords to the Avaya telephones. The Addcom headsets and cords ship with user guides and
connectivity instructions.
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6. Configure Addcom Headsets and Cords
Avaya Telephone
Curly Cord
2420 Digital Telephone
Grey
1416 Digital Telephone
Grey
4625SW IP Telephone
Grey
1608 IP Telephone
Black
9640 IP Telephone
Black
9641G IP Telephone
Black
A175 Desktop Video Device
Black
Addcom Curly Cords connect directly to the Headset Ports of the Avaya telephones at one end,
and to the Addcom headsets connect at the other. Table 1 show the required Curly Cord when
connecting the Addcom headsets to the Avaya telephone.
Table 1: Cord Requirements for Headset Port Connection
7. Conclusion
These Application Notes describe the testing conducted to integrate Addcom Curly Cords and
headsets with Avaya 2400 and 1400 Series Digital Telephones, 4600 Series, 1600 Series and
9600 Series IP Telephones and Avaya A175 Desktop Video Device. All test cases were
completed successfully.
8. Additional References
This section references the Avaya and Addcom documentation that are relevant to these
Application Notes.
The following Avaya product documentation can be found at http://support.avaya.com.
[1] Administering Avaya AuraTM Communication Manager, June 2010, Release 6.0, Issue 6.0,
Document Number 03-300509.
For product information on Addcom headsets and cords, visit the following Addcom web pages.
[2] Curly Cords: http://www.addcom.com/au/accessories-cats-1_4.html
[3] ADD800 Headsets: http://www.addcom.com/au/performance-plus-detail-16.html
[4] ADD880 Headsets: http://www.addcom.com/au/performance-plus-binaural-detail-17.html
[5] Newfonic H1: http://www.addcom.com/au/newfonic-detail-21.html
[6] Newfonic H2: http://www.addcom.com/au/newfonic-detail-22.html
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©2011 Avaya Inc. All Rights Reserved.
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©2011 Avaya Inc. All Rights Reserved.
Avaya and the Avaya Logo are trademarks of Avaya Inc. All trademarks identified by ® and
™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks
are the property of their respective owners. The information provided in these Application
Notes is subject to change without notice. The configurations, technical data, and
recommendations provided in these Application Notes are believed to be accurate and
dependable, but are presented without express or implied warranty. Users are responsible for
their application of any products specified in these Application Notes.
Please e-mail any questions or comments pertaining to these Application Notes along with the
full title name and filename, located in the lower right corner, directly to the Avaya
DevConnect Program at devconnect@avaya.com.
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