Avaya 9670G User Manual
Avaya one-X
™
Deskphone Edition for
9670G IP Telephone User Guide
16-602638
Issue 1
Beta 10/27/08
©
2009 Avaya Inc.
All Rights Reserved.
Notice
While reasonable efforts were made to ensure that the information in
this document was complete and accurate at the time of printing, Avaya
Inc. can assume no liability for any errors. Changes and corrections to
the information in this document might be incorporated in future
releases.
Note:
Using a cell, mobile, or GSM phone, or a two-way radio in close
proximity to an Avaya IP telephone might cause interference.
Documentation disclaimer
Avaya Inc. is not responsible for any modifications, additions, or
deletions to the original published version of this documentation unless
such modifications, additions, or deletions were performed by Avaya.
Customer and/or End User agree to indemnify and hold harmless
Avaya, Avaya's agents, servants and employees against all claims,
lawsuits, demands and judgments arising out of, or in connection with,
subsequent modifications, additions or deletions to this documentation
to the extent made by the Customer or End User.
Link disclaimer
Avaya Inc. is not responsible for the contents or reliability of any linked
Web sites referenced elsewhere within this documentation, and Avaya
does not necessarily endorse the products, services, or information
described or offered within them. We cannot guarantee that these links
will work all the time and we have no control over the availability of the
linked pages.
Warranty
Avaya Inc. provides a limited warranty on this product. Refer to your
sales agreement to establish the terms of the limited warranty. In
addition, Avaya’s standard warranty language, as well as information
regarding support for this product, while under warranty, is available
through the Avaya Support Web site:
Licenses
USE OR INSTALLATION OF THE PRODUCT INDICATES THE END
USER'S ACCEPTANCE OF THE TERMS SET FORTH HEREIN AND
THE GENERAL LICENSE TERMS AVAILABLE ON THE AVAYA WEB
http://support.avaya.com/LicenseInfo/ ("GENERAL LICENSE
SITE
TERMS"). IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS,
YOU MUST RETURN THE PRODUCT(S) TO THE POINT OF
PURCHASE WITHIN TEN (10) DAYS OF DELIVERY FOR A REFUND
OR CREDIT.
Avaya grants End User a license within the scope of the license types
described below. The applicable number of licenses and units of
capacity for which the license is granted will be one (1), unless a
different number of licenses or units of capacity is specified in the
Documentation or other materials available to End User. "Designated
Processor" means a single stand-alone computing device. "Server"
means a Designated Processor that hosts a software application to be
accessed by multiple users. "Software" means the computer programs
in object code, originally licensed by Avaya and ultimately utilized by
End User, whether as stand-alone Products or pre-installed on
Hardware. "Hardware" means the standard hardware Products,
originally sold by Avaya and ultimately utilized by End User.
License types
Designated System(s) License (DS). End User may install and use
each copy of the Software on only one Designated Processor, unless
a different number of Designated Processors is indicated in the
Documentation or other materials available to End User. Avaya may
require the Designated Processor(s) to be identified by type, serial
number, feature key, location or other specific designation, or to be
provided by End User to Avaya through electronic means established
by Avaya specifically for this purpose.
http://www.avaya.com/support
Shrinkwrap License (SR). With respect to Software that contains
elements provided by third party suppliers, End User may install and
use the Software in accordance with the terms and conditions of the
applicable license agreements, such as "shrinkwrap" or "clickwrap"
license accompanying or applicable to the Software ("Shrinkwrap
License"). The text of the Shrinkwrap License will be available from
Avaya upon End User’s request (see “Third-party Components" for
more information).
Copyright
Except where expressly stated otherwise, the Product is protected by
copyright and other laws respecting proprietary rights. Unauthorized
reproduction, transfer, and or use can be a criminal, as well as a civil,
offense under the applicable law.
Third-party components
Certain software programs or portions thereof included in the Product
may contain software distributed under third party agreements ("Third
Party Components"), which may contain terms that expand or limit
rights to use certain portions of the Product ("Third Party Terms").
Information identifying Third Party Components and the Third Party
Terms that apply to them is available on the Avaya Support Web site:
http://support.avaya.com/ThirdPartyLicense/
Preventing toll fraud
"Toll fraud" is the unauthorized use of your telecommunications system
by an unauthorized party (for example, a person who is not a corporate
employee, agent, subcontractor, or is not working on your company's
behalf). Be aware that there can be a risk of toll fraud associated with
your system and that, if toll fraud occurs, it can result in substantial
additional charges for your telecommunications services.
Avaya fraud intervention
If you suspect that you are being victimized by toll fraud and you need
technical assistance or support, call Technical Service Center Toll
Fraud Intervention Hotline at +1-800-643-2353 for the United States
and Canada. For additional support telephone numbers, see the Avaya
Support Web site:
Suspected security vulnerabilities with Avaya Products should be
reported to Avaya by sending mail to: securityalerts@avaya.com.
Trademarks
All other trademarks are the property of their respective owners.
Downloading documents
For the most current versions of documentation, see the Avaya Support
Web site:
Contact Avaya Support
Avaya Inc. provides a telephone number for you to use to report
problems or to ask questions about your product. The support
telephone number is 1-800-242-2121 in the United States. For
additional support telephone numbers, see the Avaya Web site:
www.avaya.com/support
Federal Communications Commission (FCC) Interference
Statement
This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
http://www.avaya.com/support
http://support.avaya.com
http://
2 Avaya one-X™ Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08
on, the user is encouraged to try to correct the interference by one of
the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for
help.
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by
the party responsible for compliance could void the user's authority to
operate this equipment.
FCC/Industry Canada Radiation Exposure Statement
This device (Avaya one-X™ Deskphone Edition 9670G IP Telephone)
complies with the FCC's and Industry Canada's RF radiation exposure
limits set forth for the general population (uncontrolled environment)
and must not be co-located or operated in conjunction with any other
antenna or transmitter.
당당 당당당당당 당당당당 당당당당 당당당당 당당당당당 당당당 당당당당 당 당 당당
Avaya one-X™ Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08 3
4 Avaya one-X™ Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08
Contents
Chapter 1: Introduction to the 9670G IP Telephone..............................................................7
Overview..........................................................................................................................................................7
Scrolling and Navigation..................................................................................................................................8
About Icons......................................................................................................................................................9
Telephone Stand............................................................................................................................................14
Using the On-screen Keyboard......................................................................................................................14
Cleaning the screen........................................................................................................................................14
Chapter 2: The Home Screen................................................................................................15
Options and Settings......................................................................................................................................15
Setting the Go To Phone Screen on calling............................................................................................16
Setting the Phone Screen on ringing......................................................................................................16
Changing the voice dialing setting..........................................................................................................17
Changing the voice dialing language......................................................................................................17
Setting redial options..............................................................................................................................17
Configuring call timers............................................................................................................................18
Configuring visual alerts........................................................................................................................18
Setting the audio path............................................................................................................................18
Setting contact names to display during calls........................................................................................19
Adjusting the display brightness............................................................................................................19
Turning button click sounds on and off..................................................................................................20
Turning error tones on or off..................................................................................................................20
Choosing your ring pattern....................................................................................................................20
Changing the display language..............................................................................................................21
Setting the Quick Touch panel................................................................................................................21
Personalizing button labels....................................................................................................................22
Browser..........................................................................................................................................................22
About Web Browser Icons & Labels......................................................................................................22
Chapter 3: Features menu......................................................................................................25
Accessing the Features menu........................................................................................................................25
Calling a person from the directory................................................................................................................25
Configuring simultaneous ringing for multiple telephones (EC500)................................................................26
Chapter 4: Answering a Call..................................................................................................27
Chapter 5: Making a Call........................................................................................................29
Making an emergency call..............................................................................................................................29
Clearing a number..........................................................................................................................................29
Redialing a number........................................................................................................................................29
Using voice dialing..........................................................................................................................................30
Calling a person from the Contacts list..........................................................................................................31
Calling a person from the call log....................................................................................................................32
Chapter 6: Standard Call-Related Features..........................................................................33
Muting a Call..................................................................................................................................................33
Putting a Call on Hold....................................................................................................................................33
Transferring a Call..........................................................................................................................................34
Forwarding Calls............................................................................................................................................34
Avaya one-X™ Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08 5
Contents
Send all Calls..........................................................................................................................................34
Forwarding calls....................................................................................................................................34
Conference Calls....................................................................................................................................35
Chapter 7: Bridged Calls........................................................................................................37
Answering a call on a bridged line..................................................................................................................37
Joining a call on a bridged line........................................................................................................................37
Making an outgoing call on a bridged line......................................................................................................37
Chapter 8: Contacts................................................................................................................39
Searching for a contact..................................................................................................................................39
Viewing Contacts details................................................................................................................................40
Adding a new contact......................................................................................................................................40
Editing a contact..............................................................................................................................................41
Changing the Primary Contact Number..........................................................................................................42
Deleting a contact..........................................................................................................................................42
Chapter 9: Using USB Flash Drives with your phone..........................................................43
Adding contacts from an external file to your contacts list..............................................................................43
Replacing your contacts list with an external file............................................................................................44
Copying your contacts list to a USB flash drive..............................................................................................45
Temporarily using a USB contacts list............................................................................................................45
Chapter 10: Call Log................................................................................................................47
Viewing the call log..........................................................................................................................................47
Viewing call log details....................................................................................................................................47
Adding an entry from the call log to your Contacts list....................................................................................48
Removing an entry from the call log................................................................................................................48
Clearing all entries from the call log................................................................................................................48
Turning off call logging....................................................................................................................................49
Chapter 11: Getting Your Messages......................................................................................51
Logging into your voicemail............................................................................................................................51
Chapter 12: About Logging In to and Out of Your Telephone............................................53
Logging in to your telephone extension..........................................................................................................53
Logging out of your telephone extension........................................................................................................53
Logging in as a guest user..............................................................................................................................54
Chapter 13: Avaya Home Screen Applications....................................................................55
Adding stock symbols....................................................................................................................................55
Viewing stock details......................................................................................................................................56
Using the Weather application........................................................................................................................56
Using the Calculator........................................................................................................................................57
Chapter 14: Setting up a Bluetooth® headset......................................................................59
Setting up a Bluetooth® headset....................................................................................................................59
Pairing a Bluetooth® headset with your phone..............................................................................................60
Operating a Bluetooth® headset....................................................................................................................61
Index.........................................................................................................................................63
6 Avaya one-X™ Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08
Chapter 1: Introduction to the 9670G IP
Telephone
Your telephone provides many features, including a touch-based Phone screen to view and
manage your calls, a Call Log, a Contacts list, an integrated WML browser, a menu of options
and settings, and access to your voicemail. The 9670G IP Telephone provides this information
in color.
Not all functions and features described in this user guide may be available on your telephone.
If you find that a function or feature is not available, please contact your system administrator.
**AVAYA Reviewers: Line drawing of 9670G faceplate with button callouts to be included in
next draft.**
Overview
The following table provides button/feature descriptions for the 9670 telephone.
Name Description
USB Port Insert a USB device (also called a memory stick, thumb drive,
or flash drive) to transfer contacts between your phone and an
external data source; see Using USB Flash Drives with your
phone on page 43 for more information. You can also
recharge some battery-powered devices by using a USB cable
to connect the device to your telephone's USB port.
Message
Waiting Indicator
Missed Call
Indicator
Prompt Line View the prompt line to see helpful information, such as the
Call
Appearances
An illuminated red light in the upper-right corner of your phone
indicates you have voicemail messages waiting. If Configuring
visual alerts on page 18 is enabled, this light flashes when
you receive an incoming call.
The icon on the Call Log button is illuminated when you have
missed calls. The top line shows the Missed Call icon and the
number of calls missed.
expected action to take on a screen.
Depending on how your system is administered, three or six
lines are available for calls. Touch the line to initiate or answer a
Avaya one-X™ Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08 7
Introduction to the 9670G IP Telephone
Name Description
call. Call appearances also indicate if a feature is enabled or
disabled in the Feature view.
Softkeys Use the softkeys to act on objects displayed on the screen. The
softkey labels show you the action that each key produces. The
labels and the actions vary depending on the screen being
displayed.
Message Press the Message button to connect directly to your voicemail
system.
Navigation
Arrows
Phone Press Phone to view and manage your calls.
Contacts Press Contacts to view the entries in your Contacts list.
Call Log Press Call Log to view a list of your outgoing, incoming, and
Home Press Home to configure options and settings, access the
Volume Press volume to adjust the volume of the handset, headset,
Headset Press Headset to use the headset if it is connected. Only HIS
Mute Press Mute to mute a call in progress. To take a call off mute,
Speaker Press Speaker to use the speakerphone. To take a call off
Touch the right-facing arrow at the upper right of a screen or to
the right of a call appearance to move to the next or a related
screen.
missed calls.
browser, log out, or view network information.
speaker, and ringer.
headset cords are compatible with your phone.
press Mute again.
speakerphone, lift the handset.
Forward Press Forward to display the Forwarding menu.
Scrolling and Navigation
When navigating through the options and features on your telephone display, touch the
onscreen scroll buttons on the right middle of the screen to scroll.
A scroll control appearing to the right of the application area indicates that more information is
available than can fit on the display. Touch and release the appropriate button to scroll up or
8 Avaya one-X™ Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08
About Icons
down through a list. Touch and hold the appropriate scroll button to scroll a page at a time in
the designated direction.
A Features button or Calls button appears in the upper right of the display to indicate when
you can switch to another screen with more options or information. Touch Features to move
between the Phone screen and the Features list, or touch Calls to move from the Features
list to the Phone screen. You may also see a “Details” button (a right-facing arrow) on a call
appearance line; touching the Details button on a specific line brings you to another related
screen. For example, touching the arrow to the right of a contact name produces a detail screen
showing all the numbers on file for that person.
You act on objects such as a line or softkey by touching it. Select lines or options by touching the
on-screen softkey label representing the desired action or by touching the line itself. The
softkey labels will change according to the options available for the line you touched or
information you are working with or viewing. For example, touching a line on the Contacts
screen dials that number, touching a line on the Phone screen answers an incoming call, takes
an idle line off-hook, or resumes a held call.
About Icons
The icons in the following table indicate the state of a call, navigation choices, Call Log types,
Contact phone types, feature status, the status of an attached or paired device, or the status
of a contact or team member whose presence you are tracking.
Depending on their purpose, some icons appear on the top line, for example, to notify you
that a headset is active or that you have missed calls in the Call Log. Other icons display on
call appearance lines to show call states. Icons also appear on application screens like the
Contacts list, Call Log, or Stocks and Weather. Home screen icons are touch-based to let you
initiate actions like changing telephone settings, accessing the Web browser, or Avaya
applications like the Calculator, Stocks and Weather.
Icon
Description
Telephone is locked.
Incoming call is ringing.
This call appearance line is not currently in use.
Call is active.
You placed this call on hold.
The phone placed a call on hold awaiting a transfer.
Avaya one-X™ Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08 9
Introduction to the 9670G IP Telephone
Icon Description
Your calls are being forwarded.
A bridged call appearance is in use.
EC500 is on.
A conference call is active.
You placed a conference call on hold.
The phone placed a conference call on hold while
another party is being added to the call.
Speakerphone in use.
Headset in use.
Details button. Touch to display more information
about a line item, to toggle from one Settings option
to another, or to access related information
screens.
Unnamed registration in effect.
Scroll up to see choices.
Scroll down to see choices.
The call in progress is muted.
The ringer volume is off due to pressing - on the
Volume button until the volume turns off. To
reinstate volume, press + on the Volume button.
Team icon indicating this team member is
available. Your system administrator sets up teams
as applicable.
Team icon indicating this team member is having
calls forwarded.
Team icon indicating this team member is busy on a
call and not available.
10 Avaya one-X™ Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08
Icon Description
Team icon indicating this team member is busy and
is forwarding all calls.
Team busy and ring icon.
Team busy and ring (more) icon.
Team icon indicating a team member is calling.
Home screen icon that designates the general
phone number for a favorite Contact. See Setting
up favorites for more information.
Home screen icon that designates the home phone
number for a favorite Contact. See Setting up
favorites for more information.
About Icons
Home screen icon that designates the work phone
number for a favorite Contact. See Setting up
favorites for more information.
Home screen icon that designates the mobile
phone number for a favorite Contact. See Setting
up favorites for more information.
Call Log — all calls.
Call Log Missed call.
Call Log Outgoing call.
Call Log Answered call.
Contact search.
Contact — General telephone number.
Avaya one-X™ Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08 11
Introduction to the 9670G IP Telephone
Icon Description
Contact — Home telephone number.
Contact — Mobile Telephone number.
Contact — Work telephone number.
Feature is on.
Feature is off.
A paired Bluetooth® device (headset) is on.
Home screen WML Browser icon.
Access the Home screen (telephone) Settings
menu.
Access the Home screen Stocks application.
A targeted stock's price is up. NOTE: Icon to be
added when available.
A targeted stock's price is down. NOTE: Icon to be
added when available.
Access the Home screen Calculator application.
Access the Home screen Weather application.
12 Avaya one-X™ Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08
Icon Description
Weather is clear/fair.
Weather is partly cloudy.
Weather is cloudy.
Weather is a light rain. NOTE: Other weather icons
(rain, light snow, snow, ice, thunder storms, windy,
severe storms, sunrise, & sunset remain in
development and will be added when available.
See more Home screen icons.
About Icons
See previous “page” of Home screen icons.
Access a home screen WML application (if
available).
Access the Main Menu Clean Screen option.
Access the Main Menu Guest Login option.
Access the Main Menu Log out option.
Access the Main Menu Network info options.
Access the Options & Settings Screen and Sounds
menu.
Access the Options & Settings Call Settings menu.
Access the Options & Settings Application Settings
menu.
Access the Options & Settings Advanced Settings
menu.
Avaya one-X™ Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08 13
Introduction to the 9670G IP Telephone
Telephone Stand
Your telephone can be placed in two positions, a lower position and an upright position. You
can adjust the display screen to different angles. To move the display screen, gently pull from
the top of the display screen towards you. As you pull the screen towards you, you will hear a
clicking sound. Each of these clicks is a locking position for the display screen. Gently push
on the display screen to adjust the screen to a previous position.
Using the On-screen Keyboard
A keyboard displays to help you add or edit a contact name or number, or personalize labels
for your call appearances or features.
Use the diagram that follows to add or change names, telephone numbers, or labels.
Remember to touch the “Done” check mark when you finish editing. Use the “Cancel” X to quit
editing and return to the previous screen without changing the information you entered on the
keyboard.
(Diagram not yet available)
Cleaning the screen
Clean the touch screen periodically to remove fingerprints and other marks using a soft, slightly
damp, lint-free cloth. From the Home screen, select Settings, then Touch Screen Cleaning to
disable the touch screen so that you can clean it without initiating an action or application.
Follow the instructions that display and press any phone button like Contacts or Home when
you are done.
Warning:
Use plain water or a cleaner specifically designed for LCD, computer, or touch screens only.
Do not use harsh chemicals, window cleaner, abrasives, alcohol, aerosol sprays, ammonia, or
solvents to clean the touch screen. Do not get moisture into openings.
14 Avaya one-X™ Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08
Chapter 2: The Home Screen
Use the Home button under the display to access the Home screen. From the Home screen
you can adjust and customize options and settings for your telephone, access Web-based
applications like stocks and weather, display a calculator, get information about your phone
and network settings, access favorite Contacts, and log out. What you see on the Home screen
depends on how your administrator has set up your system and on the applications available to
you. However, when you press the Home button, the Home screen always displays these
standard Avaya features:
• Settings lets you change your call settings, the language in which information displays
on the screen, the way your screen looks and sounds, and more.
• Touch Screen Cleaning disables the touch screen and provides instructions for
cleaning the screen.
• About Avaya one-X provides the release number of your telephone software.
• Log Out lets you sign off the phone, to protect your settings or to allow another user
to log in. Log out does not display unless your phone (and any associated button
module) is in an idle state.
• Stocks shows a snapshot of the current status of up to six stocks you define.
• Weather provides the current weather conditions in your area and a short-term
weather forecast.
• Calculator provides a simple, four-function calculator.
You may also see icons for up to eight favorite numbers for one-touch dialing, if you have
defined favorites in the respective Contacts entries. To invoke any application you see on the
Home screen, touch the applicable icon.
Note:
The Settings options that appear depend on how your extension was administered. Some
options described in this guide may not be available to you.
Options and Settings
The Settings menu contains choices for:
• Call Settings
• Application Settings
• Screen & Sounds
Avaya one-X™ Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08 15
The Home Screen
Call Settings includes choices for automatically displaying the Phone screen when you get an
incoming call or when you place a call, turning call timers on or off, controlling how Redial
works, turning Visual Alerting on or off, and more.
Application Settings includes choices for personalizing button labels, turning call logging on or
off, and for including bridged calls in your call log.
Screen & Sounds includes choices for adjusting your phone's brightness, changing the ring
pattern, selecting a different display language, showing the quick touch panel, and setting
button clicks and tones.
Advanced Options includes choices for backing up and restoring your settings, options and
button labels, and setting up a Bluetooth® adapter if one is attached to your phone. You can
also set AGC (Automatic Gain Control) for your headset, handset, and/or speaker audio.
Network Information shows summaries of network-related parameters for your phone, often
used in troubleshooting with your administrator.
• Advanced Options
• Network Information
Setting the Go To Phone Screen on calling
Set Go To Phone Screen on Calling to Yes to automatically display the Phone screen when
you place a call.
1. Press Home.
2. Touch Settings.
3. Touch Call Settings.
4. On the Call Settings menu, touch Phone Screen on Calling to change it from Yes
to No or No to Yes.
5. Touch Save to save the setting or Cancel to return to the menu without saving.
Setting the Phone Screen on ringing
Set Go To Phone Screen on Ringing to Yes to automatically display the Phone screen when
you get an incoming call.
1. Press Home.
2. Touch Settings.
3. Touch Call Settings.
16 Avaya one-X™ Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08
4. On the Call Settings menu, touch the Phone Screen on Ringing setting to change
it from Yes to No or No to Yes.
5. Touch Save to save the setting or Cancel to return to the menu without saving.
Changing the voice dialing setting
1. Press Home.
2. Touch Settings.
3. Touch Call Settings.
4. On the Call Settings menu, touch Voice Dialing to change it from On to Off or Off to
On.
5. Touch Save to save the setting or Cancel to return to the menu without saving.
Options and Settings
Changing the voice dialing language
1. Press Home.
2. Touch Settings.
3. Touch Call Settings.
4. On the Call Settings menu, touch Voice Dialing Language.
5. Touch the line with the language you want voice dialing to recognize.
6. Touch Yes to confirm the selected language.
Setting redial options
You can set Redial to dial the last number you dialed or to display a list of the last numbers
you dialed.
1. Press Home.
2. Touch Settings.
3. Touch Call Settings.
Avaya one-X™ Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08 17
The Home Screen
4. On the Call Settings menu, touch Redial to change it from List (the last six numbers
display when you touch Redial) to One Number (touching Redial dials the last
number called) or One Number to List.
5. Touch Save to save the setting or Cancel to return to the menu without saving.
Configuring call timers
You can set your call settings to display the duration of calls. You can turn the call timer display
on or off.
1. Press Home.
2. Touch Settings.
3. Touch Call Settings.
4. On the Call Settings menu, touch Display Call Timers to change it from On to Off or
Off to On.
5. Touch Save to save the setting or Cancel to return to the menu without saving.
Configuring visual alerts
When the Visual Alerting option is turned on, incoming calls cause the LED in the top right
corner of the phone to flash. You can turn Visual Alerting on or off.
1. Press Home.
2. Touch Settings.
3. Touch Call Settings.
4. On the Call Settings menu, touch Visual Alerting to change it from Off to On or On
to Off.
5. Touch Save to save the setting or Cancel to return to the menu without saving.
Setting the audio path
You can set your phone to go off-hook on the Speaker or the Headset when you make an onhook call.
18 Avaya one-X™ Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08
1. Press Home.
2. Touch Settings.
3. Touch Call Settings.
4. On the Call Settings menu, touch Default Audio Path.
5. Touch the setting to toggle between the available choices. For example, if the
current setting is “Handset' touching that line changes that setting to “Headset.”
Touching the setting again changes it to “Speaker” and so on.
6. Touch Save to save the setting or Cancel to return to the menu without saving.
Setting contact names to display during calls
You can set your phone to show the contact's name rather than the calling party name for an
incoming or answered call, a transferred call, or conference call when a calling or called party
number matches a number on your Contacts list.
Options and Settings
1. Press Home.
2. Touch Settings.
3. Touch Call Settings.
4. On the Call Settings menu, touch Pair Contacts to Calls to change it from Yes to No
or No to Yes.
5. Touch Save to save the setting or Cancel to return to the menu without saving.
Adjusting the display brightness
This setting adjusts either the telephone brightness or that of an attached SBM24 Button
Module.
1. Press Home.
2. Touch Settings.
3. Touch Screen & Sounds.
4. On the Screen & Sounds menu, touch Brightness.
5. Touch either Phone Screen or Module, depending on which item's brightness you
want to adjust.
Avaya one-X™ Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08 19
The Home Screen
6. Touch a button to adjust the brightness.
7. Touch Save to save the setting or Cancel to return to the menu without saving.
Turning button click sounds on and off
1. Press Home.
2. Touch Settings.
3. Touch Screen and Sounds.
4. Touch Button Clicks to change it from On to Off or Off to On.
5. Touch Save to save the setting or Cancel to return to the menu without saving.
Turning error tones on or off
Your telephone beeps if you make a mistake or take an action that is not allowed. If you do not
want to hear error beeps, set your error tone to Off.
1. Press Home.
2. Touch Settings.
3. Touch Screen and Sounds.
4. On the Screen and Sounds menu, touch Error Tones to change it from On to Off or
Off to On.
5. Touch Save to save the setting or Cancel to return to the menu without saving.
Choosing your ring pattern
Two different sets of ring tones are available. The Classic set contains simple synthesized
sounds. The Rich set contains richer, more complex sounds. A check mark indicates which
ring tone is currently selected.
1. Press Home.
2. Touch Settings.
20 Avaya one-X™ Deskphone Edition for 9670G IP Telephone User Guide Beta 10/27/08
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