Page 1
MANUAL
INTEGRA II
ENGLISH
Insert
Freestanding
Page 2
TABLE OF CONTENTS
AUSTROFLAMM INTEGRA II
FREESTANDING
SAFETY NOTICE
INST ALLA TION AND ASSEMBLY
Austroflamm: An Overview 3
Safety Precautions 4,5
Labels 6,7
Main Control Board 8
Parts Illustration 9,10
Specification/Capacity 11
Automatic Safety Functions 12
Assembly 13
Installation Instructions 14,15,16
A New Heating Philosophy 17
PELLETS / GENERAL
What Are Pellets? 18
Storing Pellets 19
OPERATING INSTRUCTIONS/FEATURES
IF THIS WOOD PELLET STOVE
IS NOT PROPERLY INSTALLED,
A HOUSE FIRE MAY RESULT.
FOR YOUR SAFETY, FOL
IN
ST ALLA TION DIRECTIONS.
CONT ACT LOCAL BUILDING OR
FIRE OFFICIALS ABOUT
RESTRICTIONS AND INSTALLA TION
INSPECTION REQUIREMENTS IN
YOUR AREA.
PLEASE READ THIS ENTIRE
MANUAL BEFORE INST ALLA TION
AND USE OF THIS WOOD PELLET
FUEL-BURNING ROOM HEA TER.
FAILURE TO FOLLOW THESE IN-
LOW THE
Basic Operation 20
Starting Procedure 21,22
MAINTENANCE / CLEANING
Maintenance and Cleaning 23,24,25
Faults/Causes/Solutions 26,27
QUALITY / WARRANTY
Key Word Abbreviations 28
Warranty 29
Warranty Registration 30
STRUCTIONS COULD RESULT IN
PROPERTY DAMAGE, BODILY
INJURY OR EVEN DEATH.
SAVE THESE INSTRUCTIONS
FOR FUTURE REFERENCE
WARNING
This stove is not intended for
use in commerical installations.
This stove should be installed
by a certified service technician.
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Congratulations on your purchase of
pellet stove.
a quality Austroflamm wood pellet stove
made by Rika. You are now a member
of a group of over 100,000 Rika owners.
Europe. State of the art processes,
such as; robotic welding, laser cutting,
and complete micro-processor control
Rika before your
purchase, please
RIKA was founded over
50 years ago in
Micheldorf, Austria by
Karl Riener and his family.
We appreciate quality
and feel that our company manufacturers some of the finest pellet and
wood burning stoves available in
today’s marketplace. From a small
company, specializing in hand made
wrought iron products, grew a large,
well known company known today as
Rika Metallwarengesellschaft.
Unique designs and emphasis on
quality, performance and superior
workmanship have made us a
leading stove manufacturer in
50
leading stove manufacturer in
we feel is unequalled.
in the industry.
Free
standing fireplaces and water heater
units.
a
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READ THESE SAFETY
PRECAUTIONS BEFORE
INSTALLING OR USING STOVE
The Austroflamm Integra II Insert
wood pellet stove must be properly
installed in order to prevent the
possibility of a house fire. For your
own safety, you must adhere strictly
to the installation instructions. Contact your local building officials to
obtain a permit and information on
any installation restrictions and
inspection requirement in your area.
Failure to follow these instructions
could result in property damage,
bodily injury or even death.
The word “stove”, as used in this manual,
means the Austroflamm Integra II Insert
wood pellet stove
The stove’s exhaust system works with
negative combustion chamber pressure and
a slightly positive chimney pressure. It is
therefore imperative that the air intake
and exhaust system be air tight and
installed correctly.
WARNING
Do not use gasoline, gasoline-type lantern
fuel, kerosene, charcoal lighter fluid or
similar liquids to start or “freshen up” a
fire in this stove. Keep these flammable
liquids well away from this stove when it is
in use.
Build-up of dust, soot, or creosote in the
chimney connector and in the exhaust vent can
cause a house fire. Although this will be
minimal with correct operation, it is advisable
to inspect the chimney connector and exhaust
vent on a regular basis and clean if necessary.
Ashes removed from the stove may be
hot. Ash must be deposited in a metal
container with a tight fitting lid. The
closed ash container should be placed on
a non-combustable surface and the ash
should be cold pending final disposal.
100
a regular basis.
7’ to 8’
BURN WOOD PELLET FUEL ONLY!
NEVER BURN ANY OTHER FUEL
SUCH AS PAPER, SOLID WOOD
OR CHARCOAL!
When operated properly, the stove
cannot be over fired. However,
continuous operation at maximum burn
may shorten life of the electrical components and is not recommended.
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4
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Avoid direct contact with
stove while in use as surfaces are hot and may
cause burns.
Never let unsupervised
children around stove while
in use as children may
contact hot stove surfaces,
which may cause burns.
Do not cook food, hot
beverages or place anything on top of stove.
the combustion air as required.
.
The auger may start at any time
when the stove is running! Keep
hands and fingers away from
auger at all times as contact with
auger may cause personal injury.
Austroflamm Integra Freestanding
Austroflamm Integra II Insert stoves have
been independently tested and listed
with OMNI Labs in Beaverton, OR., an
accredited testing laboratory, in
OMNI Labs in OR.
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OMNI SAMPLE LABEL FOR AUSTROFLAMM INTEGRA II
Insert
6
Page 7
OMNI SAMPLE LABEL FOR AUSTROFLAMM INTEGRA II
Insert
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Page 8
MAIN CONTROL BOARD
4
A Bus 1
B Bus 2
C Bus 3
a Fine-wire fuse
b Capacitor
1. HAL-RG-fan
2. Control board
3. Tele/Pellet-Control
4. Air sensor
5. UTB
6. OTB
7. FKY 1
8. FKY 2
9. Alarm
I. Network 230VAC 50Hz
II. RG-fan
III Cross flow fan
IV Ignition element
V Auger motor
VI Circulating pump
VII Reserve
MAIN CONTROL BOARD
1
2
3
4
5
6
7
8
9
VII VI
V
IV
III
II
I
yellow/green
blue
brown
PE
N
L
a
b
PE yellow/green
A
BC
Fig. 6
Hall IC combustion motor
User board
Thermostate
Low limit sensor
High limit sensor
Open
Open
110V power cord
Combustion motor
Convection fan
Open
Open
Diagram A
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Page 9
Fig. 2
2
Parts Illustration
Fig. 1
Parts Descriptions (1-12):
Fiqure 2
1. Ceramic Side Glass
2. Ceramic Front Glass
3. Cast Iron Door
4. Door Handle Bolt
5. Door Handle
6. Auger Cover
7. Heat Shield
8. Rear Heat Exchanger Access Plate
9. Auger
10. Auger End Plate
11. Auger Motor
12. Rear Cover Plate
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Page 10
Parts Illustration
3
Fig. 3
Fig. 4
27
28
Parts Descriptions (13-28):
Fiqure 3
15. Hopper Cover
16. Air Sensor
17. Top Grill
18. Ash Pan
19. Burn Pot
21. Lower Cast Wall
22. Lower Cast Wall Gasket
23. Upper Cast Wall
24. High Limit switch
25. Adjustable Door Latch
27. Main Circuit Board
28. Tele-Control (Europe Only)
Parts Descriptions (29-40):
Fiqure 4
29. Power Cord
30. Flue Adapter
31. Connecting Band
32. Low Limit Switch
33. Low Limit Gasket
34. Combustion Motor Housing
35. Combustion Motor
36. Covection Fan
37. Upper Door Hinge
38. Lower Door Hinge
39. Ignitor Element
40. Ignitor Bracket
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Specification/Capacity
Shroud Sizes
S 29” x 42”
L 32” X 46”
13 3/4”
Exhaust Outlet
28 1/2”
27 1/4”
(Front)
(Front)
(Total)
1-1/2”
25 3/4”
7 1/2”
2 1/4”
37 1/2”
28 1/2”
25 3/4”
258 lbs.
7,000 - 44,000
Hopper
Power
Rear Height
Rear Depth into Fireplace
Rear Width
99
19 3/4”
11 1/2”
27 1/4”
11
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AUTOMATIC SAFETY FUNCTIONS
1. AFTER A POWER FAILURE OPERATION MODES
In the case of a brief power failure, the stove resumes the same operating functions that were set before the
power failure occured.
ON-Mode (Manual mode):
The control switches into ST (Start Phase) and the stove then goes into ON mode.
TM-Mode (Automatic mode):
The control switches into ST (Start Phase) and the stove then continues to run in TM-mode.
SB-Mode (Standby mode):
The control switches into SB-Mode after approximately 2 seconds.
In the case of any power failure, a small quantity of smoke can escape from the stove. This should not last
longer than three to five minutes.
2. OVERHEA TING
If the stove overheats, an excess temperature switch (Hi-Limit) will shut-off the stove fuel feed.
After the stove has cooled down, the stove defaults back to the original control program. However, heating only
continues if there are embers in the burn pot. If the stove does not re-ignite when fuel is fed again, then the
shut-down process (cleaning, after-running phase) is carried out.
ATTENTION: If overheating has occured then maintenance, cleaning and inspection must be carried out
by an authorized service technician.
3. LOW TEMPERA TURE SWITCH OFF
If the stove cools down below minimum temperature, then the stove will go into automatic shut down mode.
4. AUGER MOTER
When the hopper lid is raised, the auger motor will stop feeding pellets, this safety feature is installed
to protect from potential injury from the auger shaft.
*Please note this stove will only operate with the hopper lid closed.
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SIDE CLADDING
1. Place the sidepieces on the mounts pro-
vided on the base.
2. Push the side against the furnace until it
is stood vertically.
3. Then fasten at the top in the pellet con-
tainer using two screws.
Repeat this procedure on the other side of
the furnace.
During assembly do not drop any items (screws)
etc. into the fuel container - they can block the
conveyor helix and damage the furnace.
CONTROL AND CONTROL BOARD
The INTEGRA II pellet furnace has an elec-
tronic control fitted internally in the furna-
ce and a control board that is fitted to fur-
nace cladding.
The control (main board) and the control
board may only be altered by trained speci-
alist dealers or the service department.
Improper handling of these parts leads to
the warranty becoming null and void.
ATTENTION! Only work on the fire when the
mains plug has been removed from the socket.
Your furnace must be switched off and have
cooled down before carrying out any work on it.
GENERAL
ASSEMBLY
ATTENTION! Only work on unit when the power
cord has been unplugged from the wall.
stove
During assembly do not drop any items
(screws) etc. into the hopper. Foreign items
will block the auger and damage the unit.
stove
stands vertically.
Then, fasten inside the hopper at the
top, using two (2) screws.
stove.
control fitted internally in the stove
and a control board that is fitted to unit
cladding.
stove
The control (main board) and the control
board may only be altered by specially
trained dealers or service department.
Improper handling of these parts will lead
to the warranty becoming null and void.
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INSTALLATION INSTRUCTIONS INTEGRA II INSERT
The total length of the horizontal vent must not
Before installing, contact your local
building or fire officials about
resrictions and installation inspection
requirements in your area.
Manufacturer and distributor have no
control over the installation of the stove
and assume no responsibility for any
special, incidental or consequential
damages.
The stove must be connected to an approved
3” or 4” pellet vent chimney.
DO NOT INSTALL A FLUE
DAMPER IN THE EXHAUST
VENTING SYSTEM OF THIS UNIT!
DO NOT CONNECT THIS UNIT TO
A CHIMNEY FLUE SERVING
ANOTHER APPLIANCE!
The exit terminal must be located no less
than 60 inches from any opening through
which combustion products could enter the
building (i.e. windows and doors), no less
than 24 inches from an adjacent building,
and no less than seven foot above grade,
when located adjacent to public walkways.
It must be arranged so that exiting flue
gases will not be a hazard to people,
overheat combustible structures, or enter
the building.
exceed 30 feet. The “PL” vent exhaust system
must be installed and sealed with 3 screws per
joint. The chimney manufacturer’s installation
procedures must be followed. In addition,
pipe connections, joints, and all pipe seams
within the home should be sealed with hightemperature silicone sealer, (RTV) aluminum
tape.
ELECTRICAL CONNECTION
The stove is supplied with an approx. 7’ to 8’
long connecting cable. This cable is to be connected
to a normal 110 V, 60 Hz electrical connection. The
average power consumption is approx. 100 watts.
During the ignition process (duration 10 minutes)
approx. 300 watts. The connection cable must be
run so that any contact with hot or sharp-edged
external surfaces on the stove is avoided.
COMBUSTION AIR
Each combustion process requires oxygen or air. As a rule,
the combustion air is taken from the living area in the
house. The air taken from the living area must be reintroduced. In modern homes, very tight fitting windows and
doors mean too little air flows into the house for proper
combustion. This situation becomes problematic due to
additional ventilation in the house (e.g. in the kitchen and
bath exhaust fans). Outside air is recommended, but not
required, except in mobile home installation.
29” x 42”
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INSTALLATION
INTEGRA II INSERT
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Page 16
INSTALLATION
INTEGRA II INSERT
Below 2,500 ft. altitude, a
three inch or four inch diameter is
appropriate.
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Page 17
A NEW HEATING PHILOSOPHY
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Page 18
WHA T ARE PELLETS?
association of the Pellet Fuel
Institute,
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Pellet Fuel Institute
1601 N. Kent Street, Suite 1001
Arlington, VA 22209
Phone: 703/522-6778
cause
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The fire must only be started when fully fitted.
Your pellet furnace is exclusively for burning
pellets made from wood of a controlled quality.
Non-pelletised solid fuels (straw, maize, chopped matter etc.) are not permitted. Failure to
adhere to these guidelines will make all gua-
rantee and warranty claims null and void and
could have a negative effect on the safety of
your fire.
When run correctly your pellet furnace cannot
overheat. Improper operation can however shorten the life expectancy of the electric furnace
components (fan, motors and electric control)
and is not permitted.
CONTROL AND INTERNAL CONTROL
UNIT - FUNCTION
(Fig. 5, Part 45)
BASIC INFORMATION
Your pellet furnace is fitted with a modern
programmable microprocessor control.
The user can preset the individual equipment functions via the internal control unit
(keypad with operating display) fitted on
the right hand rear wall.
The control (main board) and the control
board may only be altered by trained specialist dealers or the service department.
Improper handling of these parts leads to
the guarantee and warranty becoming null
and void.
„MENU“ key
„MINUS“ key
„ON/OFF“ key
Display box
„ENTER“ key
„PLUS“ key
Internal control unit
All settings and functions can be regulated
via this unit.
Fig. 1 Internal control unit, key assignment
DISPLAY BOX:
Displays the operating modes in illuminated
letters.
MENU:
Navigation in and to the different submenu levels.
ENTER:
Navigation in the main menus (SB; ON; TM)
and confirming user entries.
MINUS/PLUS:
Lowering or increasing user values.
ON/OFF:
Switching the fire on or off.
See the
APPEND IX
page 26 for a graphic
display of the menu driven operation.
BASIC OPERATION
DO NOT start your stove until the
venting installation is complete!
stove
adhere to these guidelines could void
your warranty.
Your pellet stove is equipped with a modern
Your Austroflamm pellet stove is equipped with an electronic ignition
start-up system. Starter fluids or gels are not necessary. Simply push
the start button and the unit will ignite within a ten minute period.
stove will not
stove and its
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STARTING PROCEDURE
Initial Start-up
Turn stove on, press enter button twice and SB will show in display box. Turn stove off and let
it go through shutdown. At conclusion of shut down stove will return to SB mode now you can
program.
Stove can be run in a manual or Time Mode (TM).
1. To run in manual mode press on/off button and stove can run manually.
2. At start-up stove will read ST/21. ST stands for start-up and 21 is start-up time. During
start-up only the auger and combustion fan come on. Convection fan comes on 20
minutes after start-up. You now have control of stove.
3. Digital readout will read ON (for manual).
4. Under the ON is a number that reflects the fire intensity. The setting can be from 0 to
100. O being the lowest setting and still have the stove running.
5. Set these with the plus and minus buttons.
If stove needs to be turned off push on/off button and stove will go through shut down mode.
When SB appears in digital readout shut down is complete.
Time Mode
In TM mode the stove can be set to come on at programmed times. You can set 2 programs
per day, and set heat intensity as well.
1. From SB push menu button.
2. MO(Monday) shows up in digital display.
3. Press enter and S1 is displayed and a number is displayed under S1. The number
under S1 is the time (displayed as a 24 hour clock).
4. Press the ‘plus’ or ‘minus’ button to adjust start time. Time can only be set to come on
in hourly increments and off in hourly increments.
5. Press enter and E1 is displayed. This stand for end of 1st heating period.
6. Press enter again and S2 is displayed. This for the second heating period. Set as in
S1.
7. Press enter and E2 appears. Set end time as in E1
8. Press enter and display returns to MO
9. Press Menu and the next day (TU) will appear. Program according to needs. Do this
for the remaining days.
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STARTING PROCEDURE
Setting heat modes and time
1. After setting E2 value for SU (Sunday) by pressing enter now press the menu button.
2. PS (Power start) will appear in the display. Under PS will be displayed a number this is
for heat intensity. Press ‘plus’ or ‘minus’ to set heat intensity 0 being the lowest up to 100
(highest).
3. Press enter to confirm values.
4. The display will now show PE (Power end) with the word ‘off’ under PE. Off means the
fire is switched off between heating programs. If you want the stove to run at a low
setting between heating programs use the ‘plus’/’minus’ to set the heat output.
5. Press enter again and the values are saved.
6. The display now reads CL(cleaning cycle) and 60 under the CL. Once each hour the
stove will ramp up to the heat setting for 1 ½ minutes to clean out the burn pot. After
which it will return to its original setting. This can be changed by pressing the ‘plus’ or
‘minus’ button. We highly recommend leaving this at 60
7. Press enter and VA (software version). Under this will appear the software version
1.22,ie.
8. Press menu and H (hour) appears with a number below on the display. This a 24 hour
clock using the ‘plus’ ‘minus’ buttons sets hour.
9. Press enter and M (minute) appears using the ‘plus’ ‘minus button set minutes.
10.Press enter and D(day) appears in the display. Set the current day by pressing ‘plus’ or
‘minus’ (1=Monday, 2= Tuesday etc.) Press enter confirming the new values.
11.Press Menu and return to SB (stand-by)
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ENGLI
BASIC INFORMATION
The frequency your fire must be cleaned
as well as the maintenance intervals
depends on the fuel used by you.
High moisture contents, ash, dust and chips
can more than double the necessary main-
tenance intervals.
We would like to point out once again that
you should only use tested and recom-
mended wooden pellets as a fuel.
POKER
A poker is supplied with your new pellet
furnace.
Please use this poker for:
1. Cleaning the heat exchanger.
2. Cleaning the fire pan;
3. Loosening the pellets in the pellet con-
tainer should they stick to the side walls;
daily!
FIRE PAN
The fire pan should be looked at to ensure
that ash or clinker does not block the air
feed openings. The fire pan can easily be
cleaned when in position. After removing
the pan the area underneath can be vacu-
umed free.
daily!
HEAT EXCHANGER
Two pusher rods are located directly under
the lid (ceramic), these are used for clea-
ning the heat exchanger (remove lid). To
enable efficient heat emission these rods
should be pulled upward several times and
then pushed back down. This removes the
flue dust from the heat exchanger tubes.
Your furnace must be switched off and have
cooled down before carrying out any maintenance activities.
MAINTENANCE AND CLEANING
stove
unit
stove.
Cleaning the burn pot.
Loosening the pellets in the pellet
burn pot should they stick to the side walls;
DAILY
BURN POT
burn pot
DAILY
Two cleaning
the front cover piece
maintain the maximum heating effeciency , these
rods should be pulled up and down several
times . This removes the flue ash from the heat
ash
exchanger tubes, and increases heat transfer to
and increases heat transfer to the room.
the room.
and the amount of usage.
burn pot
,
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22
GLASS CLEANING
The best way to clean the combustion
chamber doors is using a damp cloth.
Stubborn dirt can be removed using the
RIKA glass cleaner (obtainable from your
specialist fire dealer).
mon
thly!
FLUE GAS OUTLETS
(if used frequently)
Remove the upper and lower flue plate for
the rear wall and vacuum the flue ash that
has collected there out of the flue gas out-
lets that are now laid bare.
mon
thly!
FLUE GAS BOX
Clean the flue gas box that sits behind the
heat exchangers in the same way. To do this
the right hand rear cladding is removed and
the cleaning lid (see Fig. 3, Part 8) unscre-
wed.
If the outlet openings are blocked, then
these must be freed and vacuumed (if
required).
ASHTRAY
Empty the ashtray as required. It must only
be removed from the fire, when the fire is
switched off and cooled down.
WOOD ASH AS A FERTLISER
Wood mineral percentages (approx. 1 - 2%)
remain as combustion remains as ash in the
combustion chamber. This ash is natural
product and is an excellent fertiliser for all
plants in the garden. However the ash
should be aged first and “quenched” with
water.
Please TAKE CARE: Embers can be hidden in
the ash - only fill into metal containers.
Vacuuming using the RIKA ashbox is
recommended to remove the ash.
MAINTENANCE AND CLEANING Con’t
Empty the ashtray as required. It must
only be removed when the stove is
switched off and cooled down.
Please TAKE CARE: Remove
embers into metal containers, ONLY
ash pan is
The best way to clean the glass is using a
damp cloth or stubborn dirt can be removed
using the glass cleaner (obtainable from
your local dealer).
local dealer).
HEA T EXCHANGER OUTLETS
Rear Ash Chamber
Remove the rear ash trap door located
behind the right side rear panel. Vacuum
the chamber that extends across to the
combustion motor housing. Pay close
attention to the pass through holes coming
from the front of the heat exchanger area and
make sure they are clean and clear from any
obstruction. If these holes are blocked the
unit will not operate properly and might not
run at all. This should be checked for every 1
ton of fuel to see if the cleaning intervals
might be increased or decreased. Fuel
quality and extended low burn rates will
of the firebox as shown.
Hex head tool provided.
.
Vacuum the area thoroughly.
increase the frequency required.
cast walls in
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FLUE GAS FAN HOUSING
This maintenance procedure should be car-
ried out dependent on the fire usage and the
fuel used, as frequently as required.
In order to inspect the flue gas fan and to
clean it, remove four screws (see drawing)
and pull the motor out of the housing care-
fully. Remove the flue dust from the fan and
flue gas outlets using a vacuum cleaner.
When closing care must be taken that there
are no leaks.
Only carry out maintenance when the mains
plug of the fire has been removed from the
socket.
Note: All motors have sealed ball bearings.
Lubrication is not required!
FUEL CONTAINER
Do not fill the container up again immedia-
tely but remove residues (dust, chips etc.)
from the empty container using a vacuum
cleaner and the RIKA Ashbox.
DOOR SEAL
The state of the seals on the doors and
glass should be checked from time to time.
Repair or replace the seals dependent on
the state.
e
very six months!
FLUE CONNECTION
Inspect and clean the connection. The col-
lected flue dust can have a negative effect
on the fire performance and represent a
safety risk.
AIR SENSOR
The sensor should be maintained and cle-
aned by an authorised service technician.
±
Cleaning should be carried out using a
soft brush.
±
Ensure the fitting is correct (the print
plate must be at the front).
MAINTENANCE AND CLEANING Con’t
Combustion Motor Housing
done on a regular basis depending on fuel
quality and amount of useage.
the combustion fan
ash from fan and outlets using an approved vacuum cleaner.
Replace the combustion motor
gasket as required.
Only carry out maintenance when the power
cord has been removed from the wall.
HOPPER
At least once a year, allow your hopper to empty
completely and vacuum out the bottom of the hopper
assembly.
hopper
Door Gasket
The condition of the gasket on the doors and
Repair or replace in order to maintain air
tight seal.
as needed.
EVERY SIX MONTHS
Inspect and clean the chimney system.
The collected ash can have a negative
effect on the stove performance and
represent a safety risk.
The air sensor should be maintained and
cleaned by an authorized service technician.
Cleaning should be carried out using a nonpetroleum based electronic spray.
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PROBLEM
The fire is burning with a weak, orange
flame. Pellets are building up in the fire
pan, windows are covered soot..
Cause:
1. Inadequate combustion air
possible solutions:
1. Remove any ash or clinker that is bloc-
king the air inlet openings, from the fire
pan. If possible change over to a better
pellet quality.
2. Check if the flue gas outlet is blocked
with ash (see “Maintenance” page)
3. Check if the air inlet channel or flue
tube is blocked
4. Check the door seal for leaks
5. Clean the impeller
6. Have the fire serviced by an authorised
specialist company (adjust the control,
flue gas fan).
PROBLEM
Fire goes out or the furnace switches
off automatically.
Cause(s):
1. Pellet container is empty
2. Pellets are not fed in
3. Thermal switch (upper temperature
limit) was triggered
4. Doors leaking or not closed properly
5. Poor pellet quality
6. Pellet feed rate too low
7. Thermal switch (lower temperature
limit) was triggered
possible solutions:
1. Fill up pellet container
2. See the following section “Pellets not
fed in”
3. Leave the furnace to cool down for an
hour and then start again
4. See “Maintenance” and “Cleaning”
5. Only use pellets recommended by us
6. Have your specialist dealer set the fuel
regulation
PROBLEM
Pellets were not fed in
Cause(s):
1. Pellet container is empty
2. Auger, switch plate are fault
3. Auger is blocked (objects, wood etc.)
possible solutions:
1. Check the container contents, if neces-
sary refill pellets
2. Have your specialist dealer determine
the fault
3. Clean the pellet container and the con-
veyor helix
FAULTS - CAUSES - SOLUTIONS
burn
pot
with soot.
feeding
hopper
High limit switch faulty
pot.
6. Have the unit serviced by an
authorized dealer or technician
Pellet hopper is empty
Auger is jammed
High limit switch
Hopper lid left open
Change fuel brand
gasket for leaks
hopper
unit to cool down for an
burn
on the combustion motor
unit switches
authorized dealer determine
hopper
auger system.
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PROBLEM
Fan not running.
Cause(s):
1. Furnace not receiving any power
2. Control board not receiving any power
possible solutions:
1. Check if the furnace plug is inserted in
the wall socket, check if the current circuit breaker on the electrical control
panel has been triggered.
2. Look at the fuse in the back of the fire.
PROBLEM
Soot or flue dust outside of the furnace.
Cause(s):
1. Combustion chamber doors open when
the fire is on
2. Leaks in the seams between the combustion fan and the flue gas line;
Signs of this are the dust on the convection fan and in the heat exchanger tubes
or dust on the floor behind the furnace.
possible solutions:
1. Always keep the combustion chamber
door closed and if possible only open
when the furnace is not on.
2. Rectify leaks in the extraction system
(e.g. use heat resistant aluminium adhe-
sive strip, heat resistant adhesive strip or
heat resistant silicone)
Please note that checks may be carried out on
the control and the cabling only when the fire
is currentless. Any repairs may only be carried
out by trained personnel.
Error messages control
If the heater stops because it is programmed to do so (e.g.: Pellet container empty,
excess temperature protection triggered,
low temperature protection message, air
sensor faulty, combustion problems (e.g.:
slag in the combustion pan, leaking combustion chamber door, glass in the combustion chamber door broken, etc...) the
display shows: the error message “Err”
(Error).
When an error message occurs the corresponding cause must be rectified, then fire
can then be started again by pressing
“ON/OFF”.
F AULTS - CAUSES - SOLUTIONS
COMBUSTION PROBLEM
Unit not receiving any power.
stove
User Board Error Messages
stove
hopper
3. Check inside venting for possible leaks at the
joints. Make sure the joints are sealed with high
temperature silicone or metalic tape.
Possible Solutions:
1. Always keep the combustion chamber door
closed and if possible only open when the stove
is not on.
2. Check the chimney joints for proper seal starting
at the combustion motor housing.
ash outside of stove.
venting;
stove
stove.
unit.
stove can be started again by pressing the
on-off. Contact your authorized service
technician for repair.
corrected before the
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Page 28
ENGLISH
KEY WORD - LIST OF ABBREVIATIONS
SB
ON
TM
MO, TU, WE, TH, FR, SA, SU
S1, S2, E1, E2
PS
PE
CL
V
H, M, D
RI
PN
ST
EX
MENU
ENTER
+/-
ON/OFF
Key word / Abbreviation Name Description
Standby-Mode
ON-Mode
Time-Mode
Weekdays
Start 1, Start 2,
End 1, End 2
Power-Start
Power-End
Clean
Version
Hour, Minute, Day
RING
PIN
Start
Exit
Menu botton
Enter key
Plus/ Minus-key
ON / OFF key
Standby mode (fire switched off, but
active for triggering via Tele-control)
Manual operation
Automatic operation
Monday to Sunday
Heating start times, heating end
times for automatic mode (TM)
Output value from the beginning of
heating time in TM-Mode
Output value from the end of heating in TM Mode
Cleaning mode
Controller software version
Hour, minute, day memory for inter-
nal clock
Ring tone memory
User code memory
Pre-heating program run
Exit program run
Navigation in and to the different
sub-menu levels
Navigation in the main menus (SB;
ON; TM) and confirming user ent-
ries.
Increasing or lowering user values
ON/OFF
28
Page 29
There is expressly no warranty
on the following components:
(except the burn pot)
two year
• Glass
• Paint
• Metal Plating
• Gasket Material
• Burn Pots
• Ceramics
• Natural Stone
WARRANTY LIMITATIONS:
MANUFACTURER, DISTRIBUTOR AND
SUPPLIER MAKE NO OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING ANY WARRANTY OF
MERCHANTABILITY OR WARRANTY
OF FITNESS FOR A PARTICULAR
PURPOSE.
LIMITATION OF LIABILITY:
MANUFACTURER, DISTRIBUTOR AND
SUPPLIER SHALL NOT BE LIABLE FOR
ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES TO PROPERTY OR
PERSONS ARISING FROM OR
RELATED TO USE OF THIS PRODUCT.
USER’S SOLE AND EXCLUSIVE
REMEDY FOR ANY NONCONFORMITY IN THE PRODUCT OR ANY
CLAIM RELATED TO THE USE OF THE
PRODUCT SHALL BE, AT
MANUFACTURER’S OPTION, REPAIR
OR REPLACEMENT OF THE PRODUCT
OR RETURN OF THE PURCHASE
PRICE FOR THE PRODUCT.
An optional five year
extended warranty on all
electrical components is
available.
limiting the foregoing, the use of
fuel other than wood pellets and
improper installation of the
product voids all warranties.
AUSTROFLAMM/HPG
8111 NE Columbia Blvd.
Portland, OR 97218
29
Page 30
WARRANTY CARD
ENGLISH
5 years unimpared functioning of all steel
components. The Guarantee includes
material defects and defective treatment. A
condition of this Guarantee is that the
appliance has been installed and operated
in accordance with this handbook. The
connection must be carried out by an
appropriate specialist.
The following are excluded from the gua-
rantee:
PARTS SUBJECT TO WEAR, such as
± Glass
± Lacquer finish
± Surface coating (e.g. on handles)
DAMAGE caused by non-compliance of the
manufacturer’s instructions for operation of
the appliance (e.g. overhea-ting, burning of
unsuitable materials, etc.)
GUARANTEE CLAIMS are to be supported
by production of the invoice and the fully
completed guarantee card. The GUARAN-
TEE covers the free delivery of spare parts.
Working hours and travelling time are not
covered by the Manufacturer’s Guarantee.
All costs (e.g. transport, repairs, etc.) incur-
red by the manufacturer due to an unjusti-
fied Guarantee claim are borne by the ope-
rator.
8111 NE Columbia Blvd.
Portland, OR 97218
AUSTROFLAMM / RIKA
Paint
Gaskets
Burn Pot
Fire Brick
8111 NE Columbia Blvd.
Portland, OR 97218-9901
This warranty registration guarantees your coverage.
To register your new RIKA stove, Warranty Proof: Your registration
completely fill out the card below: serves as proof of purchase for your
Fax it: 1-800-777-7069 or warranty coverage. Please make sure
Mail it: Postage is already paid. the card is completed in order to
guarantee coverage.
AUSTROFLAMM/RIKA Customer Service: 1-800-777-5594 FAX: 1-800-777-7069
Pellet Stove Serial #
30
Pellet Stove Serial #
Wood Stove Serial #
Wood Stove Serial #
WHERE DID YOU HEAR ABOUT AUSTROFLAMM/RIKA?
Pellet Stove Serial #
Wood Stove Serial #
Wood Stove Serial #
Page 31
Rev. 9/06
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