AudioCodes Enterprise Session Border Controller (E-SBC) Products
About AudioCodes
AudioCodes Ltd. (NasdaqGS: AUDC) designs, develops and sells
advanced Voice over IP (VoIP) and converged VoIP and Data
networking products and applications to Service Providers
and Enterprises. AudioCodes is a VoIP technology leader
focused on VoIP communications, applications and networking
elements, and its products are deployed globally in Broadband,
Mobile, Cable, and Enterprise networks. The company provides
a range of innovative, cost-effective products including Media
Gateways, Multi-Service Business Gateways, Residential
Gateways, IP Phones, Media Servers, Session Border Controllers
(SBC), Security Gateways and Value Added Applications.
AudioCodes underlying technology, VoIPerfectHD™, relies
primarily on AudioCodes leadership in DSP, voice coding and voice
processing technologies. AudioCodes High Denition (HD) VoIP
technologies and products provide enhanced intelligibility, and
a better end user communication experience in emerging Voice
networks.
International Headquarters
1 Hayarden Street,
Airport City
Lod 70151, Israel
Tel: +972-3-976-4000
Fax: +972-3-976-4040
AudioCodes Inc.
27 World’s Fair Drive,
Somerset, NJ 08873
Tel:+1-732-469-0880
Fax:+1-732-496-2298
Contact us: www.audiocodes.com/info
Website: www.audiocodes.com
©2010 AudioCodes Ltd. All rights reserved. AudioCodes, AC, AudioCoded, Ardito,
CTI2, CTI², CTI Squared, HD VoIP, HD VoIP Sound Better InTouch, IPmedia, Mediant,
MediaPack, NetCoder, Netrake, Nuera, Open Solutions Network, OSN, Stretto,
TrunkPack, VMAS, VoicePacketizer, VoIPerfect, VoIPerfectHD, What’s Inside Matters,
Your Gateway To VoIP and 3GX are trademarks or registered trademarks of AudioCodes
Limited. All other products or trademarks are property of their respective owners.
Product specications are subject to change without notice.
Ref. # LTRM-30035 06/10 V.1
Mediant
• A highly integrated device for VoIP, Data,
Security & Access, forming a single managed
point of demarcation
• Based on three core foundations: Perimeter
Defense, Mediation and Service Assurance
• Standards-based solution with proven
interoperability
• Software license scalability up to 150 secured
SBC VoIP sessions.
• Encryption for communication privacy and
prevention of eavesdropping
• Transparent communication for mobile users
• Survivability with PSTN Failover
• IP-to-IP protocol normalization and media
transcoding
• Proven Voice Quality superiority
• Media Processing for Transcoding, Gain Control,
DTMF/FAX, etc.
• Extensive ltering and admittance policies
• Embedded BroadSoft PacketSmart agent for QoE
lifecycle management
1000 Enterprise Session Border Controller (E-SBC)
TM
AudioCodes’ Mediant 1000TM Enterprise Session Border Controller (E-SBC)
is a member of AudioCodes family of Enterprise Session Border Controllers,
enabling connectivity and security between enterprises and Service Providers’
VoIP networks.
The Mediant 1000 E-SBC provides Perimeter Defense as a way of protecting
companies from malicious VoIP attacks; mediation for allowing the connection
of any PBX and/or IP-PBX to any Service Provider; and Service Assurance for
service quality and manageability. Designed as a cost effective appliance, the
Mediant 1000 E-SBC is based on AudioCodes’ Mediant 1000 Multi-Service
Business Gateway (MSBG), which combines AudioCodes’ eld-proven VoIP
and network services with a native host processor, allowing the creation of
purpose-built, multi-service appliances with integrated quality of service, SLA
monitoring, security and manageability. The native implementation of SBC
functions on the Mediant 1000 Multi-Service Business Gateway provides a host
of additional capabilities that are not possible with standalone SBC appliances,
such as VoIP mediation, PSTN Access, data routing, WAN access, data security,
survivability, and third party value-added services applications. This enables
enterprises to utilize the advantages of converged networks and eliminate the
need for standalone appliances.
Why Enterprise Session Border Controllers?
Session Border Controllers were traditionally deployed at the border of service
provider core networks. Both Enterprises and Service Providers have now
realized the essential need of enterprise-based session border controllers,
located at the customer premises for addressing the security, mediation and
SLA requirements of the Enterprise. The Mediant 3000 E-SBC provides an
open and exible architecture for all Enterprise deployments, acting as the
demarcation point between an Enterprise and a SIP Trunking provider, an
enterprise and a hosted Unied Communication service provider or an
enterprise and other organizations for direct VoIP calling.
Enterprise Session Border Controller and Security Services
AudioCodes’ Mediant 1000 E-SBC is designed as a secured VoIP and data
platform. Enhanced Media Gateway security features include encryption
schemes, such as SRTP for media, TLS for SIP control, and IPSec for
management. A fully featured Enterprise-class Session Border Controller
provides a secured voice network deployment, based on the embedded
Back-to-Back User Agent (B2BUA). Data Security functions include an
integrated Stateful Firewall, IDS/IPS, and SSL for remote user access and site
to site VPN.
Integrated PSTN connectivity
The Mediant 1000 E-SBC is based on a highly interoperable Media Gateway,
which supports a mix of 1-4 E1/T1/J1 Spans, 4-20 BRI lines and 4-24 Analog
FXS/FXO interfaces. Enhanced dialing plans and voice routing capabilities along
with SIP to SIP mediation, allow Enterprise customers to enjoy the benets of
SIP Trunking services and IP-based Unied Communications, as well as exible
PSTN and legacy PBX connectivity.
LAN, Data Routing and WAN Access
The Mediant 1000 E-SBC offers data routing capabilities by providing static
routing and dynamic routing protocols such as RIP/OSPF and BGP. In
addition, the Mediant 1000 E-SBC supports a selection of WAN interfaces such
as 10/100/1000Base-T, 1000Base-SX/LX, T1 DSU/CSU, SHDSL, ADSL2+ and
E1 DSU/CSU, providing extensive exibility in connecting to Service Providers
networks.
Mediant
TM
1000 Enterprise Session Border Controller (E-SBC)
Vast mediation capabilities and proven interoperability
In a world of growing choices of voice coders and SIP avors, enterprises
and services providers alike must ensure interoperability for successful
integration and service delivery. The Mediant 1000 E-SBC, with its
extensive media processing capabilities, supports a wide range of
voice coders with the ability of transcoding between narrowband and
wideband voice coders, including SIP normalization, fax handling, gain
control and numerous additional media processing features.
As a direct evolution of the eld-proven and highly interoperable Mediant
family of VoIP media gateway, the Mediant 1000 E-SBC provides unparal-
leled interoperability, enabling mediation between an extensive list of IP
and TDM PBXs and SIP Trunking providers.
Quality of Service (QoS) and Quality of Experience (QoE)
AudioCodes Mediant 1000 E-SBC supports enhanced IP Quality of
Service (QoS) enforcement and Quality of Experience (QoE) Monitoring.
Leveraging a BroadSoft PacketSmart embedded agent - a SaaS-based
lifecycle management solution, the Mediant 1000 ESBC enables service
providers and multi-site enterprises to assess networks, certify VoIP
deployments, and measure, monitor, track, and help optimize the QoE
of their VoIP services. The PacketSmart solution is either offered as a
public cloud service or within the customer’s data center in a private
cloud deployment. AudioCodes’ Mediant 1000 E-SBC also supports
enhanced IP Quality of Service (QoS), including Ethernet frame tagging
(802.1P), IP packet marking (Diffserv), and trafc shaping.
Survivability Services
Customers served by a centralized, SIP-based IP Centrex server or branch
ofces of distributed enterprises may face service discontinuities in case
of WAN failure. The integrated SAS (Stand Alone Survivability) feature
of the Mediant 1000 E-SBC enables internal ofce communication
between SIP clients (e.g. IP Phones), along with PSTN fallback, in case of
disconnection from the centralized IP Centrex server or IP-PBX.
Value-Added Services by an Open Platform for 3rd-Party
Applications
AudioCodes’ Mediant 1000 E-SBC extends the exibility of a
standalone SBC with the built-in Open Solution Network (OSN) server
option (based on an Intel processor). Independent Software
Vendors and OEM customers can utilize this integrated, general purpose
server to host their own applications (e.g., IP-PBX, IVR, Call Center,
Conferencing, and more). In addition, an advanced, on-board DSP
Resource Farm enables the implementation of narrowband as
well as wideband/High Denition VoIP (HDVoIP) media processing
services, such as announcements, recording, IVR, conferencing and
transcoding, all controlled by standard protocols (e.g., SIP and MSCML).
Utilizing AudioCodes dedicated DSP resources enables robust and
predictable voice performance, as compared to typical software
implementations, based on general purpose CPU’s.
Applications
Sip Trunking Solution
Using the Mediant 1000 E-SBC, enterprise customers can seamlessly
migrate from legacy PSTN connectivity to cost-effective SIP Trunking
Services. The Mediant 1000-ESBC provides security, session mediation
and service level assurance services, connecting the enterprise to
multiple SIP Trunking providers, while maintaining interoperability and
manageability.
Contact Center Solution
Contact Centers place the SIP Application Server in the LAN, with SIP
User Agents deployed remotely across the WAN. The Mediant 1000
E-SBC monitors these User Agents, and resolves any NAT traversal
issues they might face. In addition, with its vast media processing
features such as Voice Activity Detection, Answering Machine, Call
Progress Tone, and DTMF detections, the Mediant 1000 E-SBC provides
support for outbound calling campaigns, utilizing the same hardware
resources.
Hosted Centrex Solution
IP Centrex solutions rely on VoIP technology, whose implementation may
present signicant challenges, especially to businesses without prior
VoIP experience. One of the challenges is service continuity during WAN
outages. The Mediant 1000 E-SBC, with its Stand Alone Survivability
feature, is able to monitor registrations to the SIP Proxy, so that if
connectivity is lost the Mediant 1000 E-SBC can continue to serve in both
internal and external calling capacities.
Mediant 1000 E-SBC as a demarcation point for Service
Providers
As medium Enterprises strive to control their communication operating
and equipment costs, outsourcing Voice and Data infrastructure to a
Service Provider is becoming an attractive option. The Mediant 1000
E-SBC offers Service Providers, who are delivering hosted and managed
communication services, a clear and easy-to-manage demarcation point,
combining Secured VoIP, Data Routing and Data Security, WAN Access,
Mediation Services, and Service Level Assurance.
SMB Network
IP Phones
LAN
PBX
IP
Mediant 1000 MSBG E-SBC
PSTN Fallback
PSTN
SIP Server
SP WAN
Mediant 1000 E-SBC in Enterprise Networks
Medium Enterprises are motivated to become more productive, efcient,
and responsive to their internal users. The convergence of secured voice
services, Stand Alone Survivability, Data Routing and Security, WAN
Access, Mediation Services and Service Level Assurance, ensures a high
level of investment protection, cost-optimization and support for the
growing communication needs of the Enterprise.
Benefits for Service Providers
• A highly integrated device for VoIP, Data, Security & Access, forming
a single managed point of demarcation
• Extensive interoperability and partnerships that extend across
multiple vendor devices and protocol implementations
• Enhanced SIP Mediation capabilities, which enable SIP Trunking in
a variety of TDM-PBX and IP-PBX customer environments
• Simplied management & maintenance using a unied management
tool
• Assuring standalone survivability at the customer premises during
WAN outage
• Quality of Experience (QoE) lifecycle management solution
Benefits for Business Customers
• A highly integrated device for secured SIP Trunking and PSTN access,
forming a single and managed point of demarcation for VoIP networks
• An integrated VoIP Media Gateway and E-SBC, reducing CAPEX and
OPEX, eliminating the need to purchase and deploy different devices
and simplifying maintenance and management
• Future-proof solution with the ability to support various SIP Trunking
and UC applications
• Multiple service provider connectivity to optimize tariff rates
• Local survivability and PSTN Failover upon WAN network connectivity
failures
Specifications
Capacities
Max Sessions Up to 150
Transcoding Sessions Up to 60
Interfaces
PSTN Modularity and Capacity Voice interface: the Mediant 1000 is equipped with 6 Slots for hosting voice processing and PSTN termination modules (up to 120 TDM-VoIP channels per Gateway)
Digital Module 1, 2 or 4 E1/T1/J1 spans per module using RJ-48c connectors with an option of PSTN Fallback
Analog Module 4 ports FXO or FXS per module using RJ-11 connectors, ground start and loop start
BRI Module 4 BRI ports (8 calls) per module, network S/T interfaces. NT or TE termination
Media Processing Module Support Media processing options of up to 60 Conferencing legs (3 way or N-way), play, record to IP or PSTN
Networking Interfaces
WAN 10/100/1000Base-T, 1000Base-SX/LX, T1 DSU/CSU, SHDSL*, ADSL2+*, E1 DSU/CSU*
LAN 3 ports 10/100/1000Base-T
OSN Server Platform
Single Chassis Integration Embedded, Partner Application Platform for third party services
CPU Multiple options
Memory 1G RAM or 2G RAM
Storage Single/Dual hard disk drives
Interfaces 10/100/1000Base-T, USB, VGA, RS-232 Security
Security
Access Control White/Black Lists, Denial of Service protection
VoIP Firewall and deep RTP pinhole management according to SIP offer/answer model. Service theft protection by preventing rogue RTP*
packet inspection
Encryption and Authentication TLS, SRTP, HTTPS, SSH, IPSec, IKE, SNMPv3, Client Side Authentication, RADIUS
Privacy Topology Hiding, User Privacy
Trafc Separation Physical or VLAN Interface Separation (Media/OAM/Control)
Interoperability
SIP Standalone SIP B2BUA, Netann (RFC4240), MSCML (RFC5022) or RFC 4117 transcoding device control
Full SIP transparency, mature & broadly deployed SIP stack
ITSP and PBX support Interoperable with many SIP trunk Service Providers and PBX vendors
Transport Mediation SIP over UDP to SIP over TCP or SIP over TLS, IPv4 to IPv6*, RTP to SRTP
Header Manipulation Programmable header manipulation. Ability to add/modify/delete headers
URI and Number manipulations URI User and Host name manipulations. Ingress & Egress Digit Manipulation
Hybrid PSTN mode Connect to TDM PBXs or PRI/CAS trunks for least-cost routing or fallback. Also useful for gradual enterprise migration to SIP. Support for analog and T1/E1/J1
Transcoding and Vocoders Coder normalization, including: transcoding, coder enforcement and re-prioritization. Extensive vocoder support:
Wireline: G.711a/mu, G.723.1, G.726, G.727, G.729A/B/E, EG.711, Wireless: GSM-FR, GSM-EFR, MS-GSM, AMR, iLBC, EVRC, QCELP, Wideband: G.722, AMR-WB*
Signal Conversion DTMF/RFC2833, Inband/T.38 Fax, Packet-time Conversion
NAT Local and Far-End NAT Traversal for support of remote workers
Signal Detection Fixed & Dynamic Gain Control, DTMF/RFC2833, Packet-time conversion
Voice Quality and SLA
Call Admission Control Deny excessive calls based on session establishment rate, number of connections and number of registrations (per SIP trunk or routing domain)
Packet marking 802.1p/Q VLAN tagging, DiffServ, TOS
Intelligent Voice Prioritization Multiple queues for granular prioritization of VoIP over other non-real time trafc types, Integrated Queuing and scheduling schemes (Strict Priority, Class based queuing, fairness)
Stand Alone Survivability Maintain local calls in the event of WAN failure. Outbound calls use PSTN Fallback for external connectivity (including E911)
Impairment Mitigation Packet Loss Concealment, Dynamic Programmable Jitter Buffer, Silence Suppression/Comfort Noise Generation, RTP redundancy, broken connection detection
Gain control Fixed & dynamic voice gain control
Media Anchoring Hair-pinning of local calls to avoid unnecessary media delays and bandwidth consumption
Integrated BroadSoft Full QoS Monitoring (Jitter, Packet Loss, Delay and MOS), full lifecycle management and troubleshooting
PacketSmart™ SLA Monitoring
and VoIP Troubleshooting*
(Optional)
SIP Routing
Routing Methods Request URL, Source/Destination IP Address, Fully Qualied Doman Name, ENUM*
Alternative Routing and Detect proxy failures and route to alternative proxies. Load balance across a pool of proxies
load balancing
Data Routing (Optional)
Physical / Environmental
Enclosure 1U chassis
Dimensions 1U x 320mm x 345mm (HxWxD)
Weight Approx. 5.95lb (2.7kg) loaded with OSN
Power 100-240 V AC power feeds
Regulatory Compliance
Telecommunications TIA/EIA-IS-968 (FXO, T1) interface, ETSI ES203 021 (FXO interface), TBR-4 (ISDN over E1 interface), TBR13/13 (E1 lines)
TBR-3 (BRI interface)
Safety and EMC IEC60950-1, UL60950-1, FCC Part 15 Class A, EN55022 Class A, EN55024, EN300 386
Environmental Storage: ETS300019-2-1 class T1.2
Transportation: ETS300019-2-2 class T2.3
Operating: ETS300019-2-3
*Roadmap
DHCP/PPPoE/L2TP/PPTP client towards WAN; DHCP server towards LAN, VLAN, Layer 3 routing, Internal layer 2 switching, Static and dynamic routing (RIP1, RIP2, OSPF, BGP)