AudioCodes Gateway & Session Border Controller, Mediant 500, E-SBC Hardware Installation Manual

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Hardware Installation Manual

AudioCodes Gateway & Session Border Controller Series

Mediant 500 Gateway and E-SBC

Version 7.2

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Notice

Mediant 500 Gateway & E-SBC | Hardware Installation Manual

Notice

Information contained in this document is believed to be accurate and reliable at the time of printing. However, due to ongoing product improvements and revisions, AudioCodes cannot guarantee accuracy of printed material after the Date Published nor can it accept responsibility for errors or omissions. Updates to this document can be downloaded from

https://www.audiocodes.com/library/technical-documents.

This document is subject to change without notice.

Date Published: November-20-2019

WEEE EU Directive

Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed of with unsorted waste. Please contact your local recycling authority for disposal of this product.

Customer Support

Customer technical support and services are provided by AudioCodes or by an authorized AudioCodes Service Partner. For more information on how to buy technical support for AudioCodes products and for contact information, please visit our website at

https://www.audiocodes.com/services-support/maintenance-and-support.

Documentation Feedback

AudioCodes continually strives to produce high quality documentation. If you have any comments (suggestions or errors) regarding this document, please fill out the Documentation Feedback form on our website at https://online.audiocodes.com/documentation-feedback.

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Notes and Warnings

Open source software may have been added and/or amended for this product. For further information, please visit our website at https://www.audiocodes.com/services-

support/open-source or contact your AudioCodes sales representative.

The device is an INDOOR unit and thus, must be installed only indoors. In addition, Ethernet port interface cabling must be routed only indoors and must not exit the building.

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Notice

Mediant 500 Gateway & E-SBC | Hardware Installation Manual

Caution Electrical Shock: Do not open or disassemble this device. The device carries high voltage and contact with internal components may expose you to electrical shock and bodily harm.

The device must be installed and serviced only by qualified service personnel.

For deployment in Finland, Sweden and Norway, the device must be installed only in restricted access locations that are compliant with ETS 300253 guidelines where equipotential bonding has been implemented.

Disconnect the device from the mains and Telephone Network Voltage (TNV) before servicing.

1 Introduction

This document provides a hardware description of the Mediant 500 E-SBC (hereafter referred to as device) and step-by-step procedures for mounting and cabling the device.

The device supports the following interfaces:

■ Four Gigabit Ethernet (10/100/1000Base-T) LAN ports

■ Single E1/T1 port interface over a single copper wire pair (PRI interface is a separate-orderable

item)

■ Two USB ports for optional, USB storage services

■ Serial console port (RJ-45) for device management

● Serial Hardware configurations may change without notice. Currently available

hardware configurations are listed in AudioCodes Price Book. For further enquiries, please contact your AudioCodes sales representative.

● For information on configuring the device, refer to the device's User’s Manual.

Mediant 500 Gateway & E-SBC | Hardware Installation Manual

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CHAPTER2 Unpacking the Device

Mediant 500 Gateway & E-SBC | Hardware Installation Manual

2 Unpacking the Device

Follow the procedure below for unpacking the carton in which the device was shipped.

➢ To unpack the device:

1. Open the carton and carefully remove packing materials.

2. Remove the chassis from the carton.

3. Check that there is no equipment damage.

4. Ensure that in addition to the chassis, the package contains the following items:

● Four anti-slide bumpers for desktop installation

● Two mounting brackets for 19-inch rack mounting

● Serial cable adapter

● One AC power cable

● (Optional) Wall-mounting kit (separate-orderable item)

5. Check, retain and process any documents.

If there are any damaged or missing items, notify your AudioCodes sales representative.

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CHAPTER3 Physical Description

Mediant 500 Gateway & E-SBC | Hardware Installation Manual

3 Physical Description

This section provides a physical description of the device.

Physical Dimensions

The device's physical dimensions and weight are listed in the following table:

Table 3-1: Physical Dimensions

Physical Specification Value

Dimensions (H x W x D) 4.37 (1U) x 31.0 cm x 21.0 cm (1.72 x 12.2 x 8.3 in.)

Weight 2.0 kg (4.4 lbs.)

Environmental ■ Operational: 0 to 40°C (32 to 104°F)

■ Storage: -25 to 70°C (-13 to 158°F)

■ Humidity: 10 to 90% non-condensing

Front Panel Description

This section describes the device's front panel.

Ports and Buttons

The device's front panel is shown in the following figure and described in the subsequent table.

Figure 3-1: Front Panel

Table 3-2: Front Panel Description

Item # Label Description

1 POWER /

STATUS

2 // Reset pinhole button for resetting the device and optionally, for

LEDs indicating the status of the power and reboot/initialization. For more information, see LED Descriptions on the next page.

restoring the device to factory defaults. To restore the device to factory defaults, do the following:

With a paper clip or any other similar pointed object, press and hold down the pinhole button for at least 12 seconds, but no longer than 25 seconds

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CHAPTER3 Physical Description

Item # Label Description

3 CONSOLE RJ-45 port for RS-232 serial communication

4 LAN Up to four Gigabit Ethernet (10/100/1000Base-T) ports for

5 PRI Single E1/T1 port interface (RJ-48).

6 USB Two USB 2.0 ports, which can be used, for example, for various

LED Descriptions

This section describes the LEDs provided on the front panel.

Mediant 500 Gateway & E-SBC | Hardware Installation Manual

connecting to LAN network (IP phones, computers, or switches). These ports support half- and full-duplex modes, autonegotiation, and straight or crossover cable detection.

Note: PRI interface is a customer-ordered item.

storage capabilities using an external USB hard drive or flash disk (disk on key).

Operational Status LED

The STATUS LED indicates the operating status, as described in the following table.

Table 3-3: STATUS LED Description

LED

Color

Green On Device is operational.

Red On Boot failure.

- Off Advanced rebooting stage.

LED

State

Fast

Flashing

Description

■ Initial rebooting stage.

■ Software upgrade (.cmp file) in process (currently supported only

on Software Version 6.8).

LAN Interface LED

Each Ethernet port provides a LED for indicating LAN operating status, as described in the following table.

Table 3-4: LAN LED Description

LED Color LED State Description

Green On Ethernet link established.

Flashing Data is being received or transmitted.

- Off No Ethernet link.

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CHAPTER3 Physical Description

E1/T1 LEDs

The E1/T1 trunk port provides a LED for indicating operating status, as described in the following table:

Color State Description

Green On Trunk is synchronized (normal operation).

Red On Loss due to any of the following signals:

■ LOS - Loss of Signal

■ LOF - Loss of Frame

■ AIS - Alarm Indication Signal (the Blue Alarm)

■ RAI - Remote Alarm Indication (the Yellow Alarm)

- Off Failure / disruption in the AC power supply or the power is currently not being

supplied to the device through the AC power supply entry.

Mediant 500 Gateway & E-SBC | Hardware Installation Manual

Table 3-5: E1/T1 LED Description

Power LED

The POWER LED indicates the power supply status, as described in the following table.

Table 3-6: POWER LED Description

LED Color LED State Description

Green On Power is received by the device.

- Off No power received by the device.

Rear Panel Description

The device's rear panel is shown in the following figure and described in the subsequent table.

Figure 3-2: Rear Panel

Table 3-7: Rear Panel Description

Item # Label Description

1 Protective earthing screw.

2 I / 0 Power switch (O is off; I is on).

3 100-240V~50-60Hz 0.8A Max. Three-prong AC power supply entry.

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CHAPTER4 Mounting the Device

Mediant 500 Gateway & E-SBC | Hardware Installation Manual

4 Mounting the Device

The device can be mounted in one of the following ways:

■ Placed on a desktop – see Desktop Mounting below

■ Installed in a standard 19-inch rack – see Wall Mounting on the next page

Do not place any equipment directly on top of the device or adjacent to its sides (at least 13-cm separation). In addition, if you are mounting the device in a 19-inch rack, ensure that at least a 3U separation is maintained between the device and other mounted devices or equipment.

Desktop Mounting

The device can be placed on a desktop when its four anti-slide bumpers (supplied) are attached to the underside of the device.

➢ To attach the anti-slide rubber bumpers to the device:

1. Flip the device over so that its underside faces up.

2. Locate the four anti-slide grooves on the underside - one in each corner.

3. Peel off the adhesive, anti-slide rubber feet and stick one in each anti-slide groove.

Figure 4-1: Location for Applying Rubber Feet

● 1 = Mounted anti-slide rubber feet

● 2 = Anti-slide groove

4. Flip the device over again so that it rests on the rubber feet and place it in the required position

on a desktop.

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CHAPTER4 Mounting the Device

Wall Mounting

You can mount the device on a wall, using a special wall-mounting bracket. The bracket enables you to hang the device in a horizontal (rear panel facing up) or vertical (rear panel facing right) position. The bracket is a customer-ordered item and is shipped in a kit of five wall-mounting brackets. The areas of the wall-mounting bracket are shown below:

Figure 4-2: Wall-Mounting Bracket Parts

Mediant 500 Gateway & E-SBC | Hardware Installation Manual

● 1 - Spacers to separate the device from the bracket.

● 2 - Keyholes for hanging the bracket on the wall.

● 3 - Screw-holes for attaching the bracket to the device's side panels

● 4 - Ground-screw hole for attaching the bracket to the device's grounding hole.

When choosing the area on the wall to mount the device, make sure that sufficient space is available for attaching the cables on the front and rear panels.

➢ To mount the device on a wall:

1. Mark the drilling locations of the four mounting holes on the wall. You can use the wall-

mounting bracket as a template. Place the bracket flat against the wall in the desired hanging orientation - horizontal or vertical (see the following figures). Make sure that the bracket is horizontal with the floor (you can use a level). With a pencil, stencil the keyholes on the wall.

The distances between the keyholes depend on the orientation in which you want to hang the device:

● Horizontal position: The horizontal distance between the keyholes is 200 mm (7.87 in.) and

the vertical distance is 135 mm (5.31 in.):

Figure 4-3: Keyhole Dimensions for Horizontal Wall-Mounting

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CHAPTER4 Mounting the Device

● Vertical position: The horizontal distance between the keyholes is 135 mm (5.31 in.) and

the vertical distance is 200 mm (7.87 in.):

Figure 4-4: Keyhole Dimensions for Vertical Wall-Mounting

Mediant 500 Gateway & E-SBC | Hardware Installation Manual

2. Drill holes in the wall where you marked the keyholes.

3. Insert wall anchors of appropriate size into each drilled hole.

4. Thread screws (not supplied) into each of the wall anchors. The recommended screw type is

DIN 7982 3.5x25 Phillips flat head. Make sure that the heads of the screws extend sufficiently (about 4 mm or 0.157 in.) from the wall to allow you to hang the bracket's keyholes:

Figure 4-5: Protruded Screw Distance from Wall Surface

5. Using a Phillips-head screwdriver, remove the grounding-lug screw located on the rear panel

(keep the screw in a safe place for later use):

Figure 4-6: Removing Ground Screw

6. Using a Phillips-head screwdriver, remove the two screws located on the left- and right-side

panels (keep the screws in a safe place for later use):

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CHAPTER4 Mounting the Device

Figure 4-7: Removing Side-Panel Screws

7. Place the bracket on a flat surface, and then with two hands, hold the device above the bracket

so that its bottom panel faces the bracket and its rear panel is on the same side as the bracket's grounding-screw hole. Gently lower the device into the bracket until it snaps into place:

Figure 4-8: Lowering Device into Wall-Mounting Bracket

Mediant 500 Gateway & E-SBC | Hardware Installation Manual

Figure 4-9: Device Inserted into Wall-Mounting Bracket

8. Using a Phillips-head screwdriver, attach the bracket to the rear panel, using the grounding-lug

screw (which you removed in previously in Step 5):

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CHAPTER4 Mounting the Device

Figure 4-10: Attaching Bracket to Device using Grounding Screw

If you are grounding the device, attach the grounding lug at the same time:

Figure 4-11: Attaching Bracket to Device using Ground Screw with Grounding Lug

Mediant 500 Gateway & E-SBC | Hardware Installation Manual

9. Using a Phillips-head screwdriver, attach the bracket to the left- and right-side panels, using

two screws for each side (which you removed previously in Step 6):

Figure 4-12: Attaching Bracket to Device using Side-Panel Screws

10. With two hands, hold the device (attached to the bracket) so that the bracket's keyholes are

facing the screw heads in the wall and that the device is orientated according to the desired hanging position (horizontal or vertical). Gently hang the device onto the screw heads, using the bracket's keyholes:

Figure 4-13: Hanging Device on Screw Heads for Horizontal Orientation

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CHAPTER4 Mounting the Device

Figure 4-14: Hanging Device on Screw Heads for Vertical Orientation

19-Inch Rack Mounting

Mediant 500 Gateway & E-SBC | Hardware Installation Manual

The device can be installed in a standard 19-inch rack by implementing one of the following mounting methods:

■ Placing it on a pre-installed shelf in a 19-inch rack – see Using a Pre-Installed Rack Shelf

below

■ Attaching it directly to the rack’s frame using the device's mounting brackets (supplied) that

need to be attached to the chassis – see Using Mounting Brackets on the next page

Rack Mount Safety Instructions: When installing the chassis in a rack, implement the following safety instructions:

● Elevated Operating Ambient Temperature: If installed in a closed or multi-unit

rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient temperature. Therefore, consideration should be given to installing the equipment in an environment with maximum ambient temperature (Tma) of 40°C (104°F).

● Reduced Air Flow: Installation of the equipment in a rack should be such that the

amount of air flow required for safe operation on the equipment is not compromised.

● Mechanical Loading: Mounting of the equipment in the rack should be such that a

hazardous condition is not achieved due to uneven mechanical loading.

● Circuit Overloading: Consideration should be given to the connection of the

equipment to the supply circuit and the effect that overloading of the circuits might have on over-current protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.

● Reliable Earthing: Reliable earthing of rack-mounted equipment should be

maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (e.g., use of power strips). For earthing the device, see Grounding the Device on page14.

Using a Pre-Installed Rack Shelf

The procedure below describes how to place the device on a pre-installed shelf in a 19-inch rack.

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CHAPTER4 Mounting the Device

➢ To mount the device on a pre-installed shelf in the rack:

1. Before installing it in the rack, ensure that you have a pre-installed rack shelf on which the

device can be placed.

2. Place the device on the pre-installed shelf in the rack.

Using Mounting Brackets

The procedure below describes how to mount the device in a 19-inch rack. Rack mounting involves placing the device on a pre-installed rack shelf and then attaching the device's mounting brackets to the device and rack frame. The purpose of the mounting brackets is to secure the device to the rack.

Two mounting brackets are provided:

■ Left mounting bracket:

Mediant 500 Gateway & E-SBC | Hardware Installation Manual

Figure 4-15: Left Mounting Bracket

■ Right mounting bracket with hole for looping through an optional cable tie (not supplied) for

securing cables:

Figure 4-16: Right Mounting Bracket

➢ To mount the device in a 19-inch rack using mounting brackets:

1. Attach the two mounting brackets (supplied) to each side of the device's chassis, using the

supplied screws, as shown in the following figure:

Figure 4-17: Attaching the Mounting Brackets

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CHAPTER4 Mounting the Device

● 1 = Left mounting bracket

● 2 = Attached screws

● 3 = Right mounting bracket

2. Place the device on a pre-installed shelf in the rack.

3. Attach the ends of the mounting brackets (that you installed in Step 1) to the vertical track of

the rack's frame, using standard 19-inch rack bolts (not supplied).

Mediant 500 Gateway & E-SBC | Hardware Installation Manual

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CHAPTER5 Cabling the Device

5 Cabling the Device

This section describes the cabling of the device.

Grounding the Device

The device must be connected to earth (grounded) using an equipment-earthing conductor.

Protective Earthing: The equipment is classified as Class I EN60950 and UL60950 and must be earthed at all times.

● For Finland: "Laite on liltettava suojamaadoituskoskettimilla varustettuun

pistorasiaan."

● For Norway: "Apparatet rna tilkoples jordet stikkontakt."

● For Sweden: "Apparaten skall anslutas till jordat uttag."

➢ To earth the device:

1. Connect an electrically earthed strap of 16 AWG wire (minimum) to the chassis' earthing screw

(located on the rear panel), using the supplied washer.

2. Connect the other end of the strap to a protective earthing. This should be in accordance with

the regulations enforced in the country of installation.

Mediant 500 Gateway & E-SBC | Hardware Installation Manual

Figure 5-1: Earthing the Device

Connecting to the LAN

The device provides up to four Gigabit Ethernet (10/100/1000Base-T) ports for connection to the LAN (e.g., computers, switches, and IP phones). These ports support half- and full-duplex modes, auto-negotiation, and straight or crossover cable detection.

The RJ-45 connector pinouts are described in the following table:

Table 5-1: RJ-45 Connector Pinouts for GbE

Pin Signal Name

1 Ethernet signal pair (10/100/1000Base-T)

3 Ethernet signal pair (10/100/1000Base-T)

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CHAPTER5 Cabling the Device

Pin Signal Name

4 Ethernet signal pair (1000Base-T)

7 Ethernet signal pair (1000Base-T)

Shield Chassis ground

➢ To connect the device to the LAN:

1. Connect one end of a straight-through RJ-45 Cat 5e or Cat 6 cable to the RJ-45 port labeled S1

/ LAN GE.

Mediant 500 Gateway & E-SBC | Hardware Installation Manual

Figure 5-2: Cabling the LAN Ports

2. Connect the other end of the cable to the Gigabit Ethernet network.

Connecting to an ISDN PRI (E1/T1) Trunk

The procedure below describes the cabling of the device's E1/T1 (PRI) trunk interface.

To protect against electrical shock and fire, use a 26 AWG min wire to connect the E1 / T1 port to the PSTN.

PRI interface is a separate orderable item.

The RJ-48c trunk connector used in the cabling is wired according to the following figure:

Figure 5-3: RJ-48c Connector Pinouts for E1/T1

➢ To connect the E1/T1 trunk interface:

1. Connect the E1/T1 trunk cable to the device’s E1/T1 port.

2. Connect the other end of the trunk cable to your PBX/PSTN switch.

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CHAPTER5 Cabling the Device

Connecting the Serial Interface to a PC

The device provides an RS-232 serial interface port on its front panel. The serial cable adapter used for connecting the RS-232 interface is shown below:

Mediant 500 Gateway & E-SBC | Hardware Installation Manual

Figure 5-4: Cabling E1/T1 Port

Figure 5-5: RS-232 Cable Adapter

Table 5-2: DB-9 to RJ-45 Serial Cable Connector Pinouts

DB-9 Female RJ-45

8 1

6 2

2 3

5 4

5 5

3 6

4 7

7 8

➢ To connect the device's serial interface port to a PC:

1. Connect the end of the cable providing the RJ-45 connector to the device's serial port located

on the front panel, labeled CONSOLE.

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CHAPTER5 Cabling the Device

2. Connect the other end of the cable providing the 9-pin DB connector to the COM RS-232

communication port on your computer.

Mediant 500 Gateway & E-SBC | Hardware Installation Manual

Figure 5-6: Cabling Serial Port

Connecting a USB Storage Device

The device supports USB storage capabilities, using an external USB hard drive or flash disk (disk on key) connected to the device's USB port. The storage capabilities are configured through CLI and include the following:

■ Saving network captures to the USB

■ Updating the device's firmware from the USB

■ Updating the device's configuration from the USB

■ Saving the current configuration to the USB

➢ To connect the USB storage device:

■ Connect the USB storage device to one of the USB ports located on the front panel.

Figure 5-7: Connecting a USB Storage Device

Only a single USB storage (formatted to FAT/FAT32) operation is supported at any given time.

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CHAPTER5 Cabling the Device

Connecting to the Power Supply

The device receives power from a standard alternating current (AC) electrical outlet. The connection is made using the supplied AC power cord.

Physical Specification Value

Input Voltage Single universal AC power supply 100 to 240V

AC Input Frequency 50 to 60 Hz

AC Input Current 0.8A

Max. Power Consumption 20W

● The device must be connected to a socket-outlet providing a protective earthing

connection.

● Use only the AC power cord that is supplied with the device.

Mediant 500 Gateway & E-SBC | Hardware Installation Manual

Table 5-3: Power Specifications

ご注意本製品に添付の電源ケーブルは、Mediant 500 E-SBC に専用設計されているため、汎

用性がありません. 本電源ケーブルを他の機器に使用されないよう、ご注意ください.

➢ To connect the device to the power supply:

1. Connect the line socket of the AC power cord (supplied) to the device's AC power socket

(labeled 100-240V~50-60 Hz 0.8A), located on the rear panel.

Figure 5-8: Connecting to the Power Supply

2. Connect the plug at the other end of the AC power cord to a standard electrical outlet.

3. Press the power switch to on (I) position so that the device receives power; the POWER LED

on the front panel is lit green (for more information, see Power LED on page5).

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CHAPTER5 Cabling the Device

Mediant 500 Gateway & E-SBC | Hardware Installation Manual

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International Headquarters

1 Hayarden Street,

Airport City

Lod 7019900, Israel

Tel: +972-3-976-4000

Fax: +972-3-976-4040

AudioCodes Inc.

200 Cottontail Lane

Suite A101E

Somerset NJ 08873

Tel: +1-732-469-0880

Fax: +1-732-469-2298

Website: https://www.audiocodes.com/

©2019 AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, What’s Inside Matters, OSN, SmartTAP, User Management Pack, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNom, AudioCodes One Voice, AudioCodes Meeting Insights, AudioCodes Room Experience and CloudBond are trademarks or registered trademarks of AudioCodes Limited. All other products or trademarks are property of their respective owners. Product specifications are subject to change without notice.

Document #: LTRT-10394

AudioCodes Gateway & Session Border Controller, Mediant 500, E-SBC Hardware Installation Manual

Related Documentation

1 Introduction

2 Unpacking the Device

3 Physical Description

Physical Dimensions

Front Panel Description

Ports and Buttons

LED Descriptions

Operational Status LED

LAN Interface LED

E1/T1 LEDs

Power LED

Rear Panel Description

4 Mounting the Device

Desktop Mounting

Wall Mounting

19-Inch Rack Mounting

Using a Pre-Installed Rack Shelf

Using Mounting Brackets

5 Cabling the Device

Grounding the Device

Connecting to the LAN

Connecting to an ISDN PRI (E1/T1) Trunk

Connecting the Serial Interface to a PC

Connecting a USB Storage Device

Connecting to the Power Supply