AudioCodes Gateway & Session Border Controller, Mediant 500, E-SBC Hardware Installation Manual

Hardware Installation Manual

AudioCodes Gateway & Session Border Controller Series

Mediant 500 Gateway and E-SBC

Version 7.2

Notice

Mediant 500 Gateway & E-SBC | Hardware Installation Manual

Notice

Information contained in this document is believed to be accurate and reliable at the time of printing. However, due to ongoing product improvements and revisions, AudioCodes cannot guarantee accuracy of printed material after the Date Published nor can it accept responsibility for errors or omissions. Updates to this document can be downloaded from

https://www.audiocodes.com/library/technical-documents.

This document is subject to change without notice.

Date Published: November-20-2019

WEEE EU Directive

Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed of with unsorted waste. Please contact your local recycling authority for disposal of this product.

Customer Support

Customer technical support and services are provided by AudioCodes or by an authorized AudioCodes Service Partner. For more information on how to buy technical support for AudioCodes products and for contact information, please visit our website at

https://www.audiocodes.com/services-support/maintenance-and-support.

Documentation Feedback

AudioCodes continually strives to produce high quality documentation. If you have any comments (suggestions or errors) regarding this document, please fill out the Documentation Feedback form on our website at https://online.audiocodes.com/documentation-feedback.

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Notes and Warnings

Open source software may have been added and/or amended for this product. For further information, please visit our website at https://www.audiocodes.com/services-

support/open-source or contact your AudioCodes sales representative.

The device is an INDOOR unit and thus, must be installed only indoors. In addition, Ethernet port interface cabling must be routed only indoors and must not exit the building.

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Notice

Mediant 500 Gateway & E-SBC | Hardware Installation Manual

Caution Electrical Shock: Do not open or disassemble this device. The device carries high voltage and contact with internal components may expose you to electrical shock and bodily harm.

The device must be installed and serviced only by qualified service personnel.

For deployment in Finland, Sweden and Norway, the device must be installed only in restricted access locations that are compliant with ETS 300253 guidelines where equipotential bonding has been implemented.

Disconnect the device from the mains and Telephone Network Voltage (TNV) before servicing.

1 Introduction

This document provides a hardware description of the Mediant 500 E-SBC (hereafter referred to as device) and step-by-step procedures for mounting and cabling the device.

The device supports the following interfaces:

■ Four Gigabit Ethernet (10/100/1000Base-T) LAN ports

■ Single E1/T1 port interface over a single copper wire pair (PRI interface is a separate-orderable

item)

■ Two USB ports for optional, USB storage services

■ Serial console port (RJ-45) for device management

● Serial Hardware configurations may change without notice. Currently available

hardware configurations are listed in AudioCodes Price Book. For further enquiries, please contact your AudioCodes sales representative.

● For information on configuring the device, refer to the device's User’s Manual.

Mediant 500 Gateway & E-SBC | Hardware Installation Manual

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CHAPTER2 Unpacking the Device

Mediant 500 Gateway & E-SBC | Hardware Installation Manual

2 Unpacking the Device

Follow the procedure below for unpacking the carton in which the device was shipped.

➢ To unpack the device:

1. Open the carton and carefully remove packing materials.

2. Remove the chassis from the carton.

3. Check that there is no equipment damage.

4. Ensure that in addition to the chassis, the package contains the following items:

● Four anti-slide bumpers for desktop installation

● Two mounting brackets for 19-inch rack mounting

● Serial cable adapter

● One AC power cable

● (Optional) Wall-mounting kit (separate-orderable item)

5. Check, retain and process any documents.

If there are any damaged or missing items, notify your AudioCodes sales representative.

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CHAPTER3 Physical Description

Mediant 500 Gateway & E-SBC | Hardware Installation Manual

3 Physical Description

This section provides a physical description of the device.

Physical Dimensions

The device's physical dimensions and weight are listed in the following table:

Table 3-1: Physical Dimensions

Physical Specification Value

Dimensions (H x W x D) 4.37 (1U) x 31.0 cm x 21.0 cm (1.72 x 12.2 x 8.3 in.)

Weight 2.0 kg (4.4 lbs.)

Environmental ■ Operational: 0 to 40°C (32 to 104°F)

■ Storage: -25 to 70°C (-13 to 158°F)

■ Humidity: 10 to 90% non-condensing

Front Panel Description

This section describes the device's front panel.

Ports and Buttons

The device's front panel is shown in the following figure and described in the subsequent table.

Figure 3-1: Front Panel

Table 3-2: Front Panel Description

Item # Label Description

1 POWER /

STATUS

2 // Reset pinhole button for resetting the device and optionally, for

LEDs indicating the status of the power and reboot/initialization. For more information, see LED Descriptions on the next page.

restoring the device to factory defaults. To restore the device to factory defaults, do the following:

With a paper clip or any other similar pointed object, press and hold down the pinhole button for at least 12 seconds, but no longer than 25 seconds

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CHAPTER3 Physical Description

Item # Label Description

3 CONSOLE RJ-45 port for RS-232 serial communication

4 LAN Up to four Gigabit Ethernet (10/100/1000Base-T) ports for

5 PRI Single E1/T1 port interface (RJ-48).

6 USB Two USB 2.0 ports, which can be used, for example, for various

LED Descriptions

This section describes the LEDs provided on the front panel.

Mediant 500 Gateway & E-SBC | Hardware Installation Manual

connecting to LAN network (IP phones, computers, or switches). These ports support half- and full-duplex modes, autonegotiation, and straight or crossover cable detection.

Note: PRI interface is a customer-ordered item.

storage capabilities using an external USB hard drive or flash disk (disk on key).

Operational Status LED

The STATUS LED indicates the operating status, as described in the following table.

Table 3-3: STATUS LED Description

LED

Color

Green On Device is operational.

Red On Boot failure.

- Off Advanced rebooting stage.

LED

State

Fast

Flashing

Description

■ Initial rebooting stage.

■ Software upgrade (.cmp file) in process (currently supported only

on Software Version 6.8).

LAN Interface LED

Each Ethernet port provides a LED for indicating LAN operating status, as described in the following table.

Table 3-4: LAN LED Description

LED Color LED State Description

Green On Ethernet link established.

Flashing Data is being received or transmitted.

- Off No Ethernet link.

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+ 16 hidden pages

AudioCodes Gateway & Session Border Controller, Mediant 500, E-SBC Hardware Installation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Related Documentation

1 Introduction

2 Unpacking the Device

3 Physical Description

Physical Dimensions

Front Panel Description

Ports and Buttons

LED Descriptions

Operational Status LED

LAN Interface LED