EMS Alarm Guide
pp
Version 3.2
LTRT-94602
In this document the Avaya G860 Media Gateway corresponds
to the Mediant 5000. Only information that applies to the
Mediant 5000 a
lies to the Avaya G860 Media Gateway.
Notice
This docume nt describes and explain s the use of the Element Management System (EMS ),
available from AudioCodes. Information contained in this document is believed to be accurate
and reliable at the time of printing. However, due to ongoing product improvements and
revisions, AudioCodes cannot guarantee the accuracy of printed material after the Date
Published nor can it accept responsibility for errors or omiss ions. Updates to this document
and other documents can be viewed and downloaded by registered Technical Support
customers at www.AudioCodes.com.
© 2006 AudioCodes Inc. All rights reserved
This document is subject to change without notice.
Refer to the current release notes that may be included with your documentation or hardware
delivery.
Date Published: Feb-14-2006 Date Printed: Feb-15-2006
EMS Alarm Guide General
Tip: When viewing this manual on CD, Web site or on any other electronic copy,
all cross-references are hyperlinked. Click on the page or section numbers
(shown in blue) to reach the individual cross-referenced item directly. To
Note: The Element Management System supports the following products:
return back to the point from where you accessed the cross-reference, press
Alt + Å .
1. Mediant 5000 Media Gateway and Mediant 8000 Media Gateway
2. Mediant 3000 Media Gateway
3. IPmedia 3000 Media Server
4. Mediant 2000 Media Gateway
5. IPmedia 2000 Media Server
6. Mediant 1000 Media Gateway
7. MediaPack.
Trademarks
AC logo, Ardito, AudioCoded, AudioCodes, AudioCodes logo, IPmedia, Mediant,
MediaPack, MP-MLQ, NetCoder, Stretto, TrunkPack, VoicePacketizer and VoIPerfect, are
trademarks or registered trademarks of AudioCodes Limited.
Customer Support
Customer technical support and service are provided by AudioCodes' Distributors,
Partners, and Resellers from whom the product was purchased. For Customer support for
products purchased directly from AudioCodes, contact support@AudioCodes.com.
Abbreviations and Terminology
Each abbreviation, unless widely used, is spelled out in full when first used. Only industrystandard terms are used throughout this manual. Hexadecimal notation is indicated by 0x
preceding the number.
When the term ‘Trunking Gateway’ is used in this manual, it refers to the Mediant 5000
Media Gateway and Mediant 8000 Media Gateway.
When ‘MG’ is used in this manual, it refers to ‘media gateway’.
MediaPack collectively refers to the MP-102 (FXS), MP-104 (FXS and FXO), MP-108 (FXS
and FXO), MP-112 (FXS), MP-114 (FXS), MP-118 (FXS) and MP-124 (FXS).
The term 'DS3' is synonymous with the term 'T3'.
Version 3.2 3 October 2007
EMS
Related Documentation
Manual Name
Mediant 5000 / 8000 Media Gateway Installation, Operation & Maintenance Manual
Mediant 5000 / 8000 Media Gateway Release Notes
Mediant 3000 User’s Manual
IPmedia 3000 Media Server User’s Manual
Mediant 2000 User’s Manual
IPmedia 2000 Media Server User’s Manual
MediaPack MGCP-MEGACO User’s Manual
MediaPack User’s Manual
Element Management System (EMS) Server Installation & Maintenance Manual
Element Management System (EMS) Product Description
Element Management System (EMS) Release Notes
Element Management System (EMS) Online Help
Mediant 5000 / 8000 Media Gateway Programmer's User Manual
EMS Parameter Guide for the Mediant 5000 and Mediant 8000 Gateways
EMS Parameter Guide for Mediant 1000, Mediant 2000, Mediant 3000, IPmedia 3000 and IPmedia
2000
EMS Parameter Guide for MediaPack
EMS Alarm Guide 4 Document #: 94602
EMS Alarm Guide Contents
Contents
1 EMS Alarms ........................................... ........ .... .... .... ........ ... .... ........ .... .... .... ........9
1.1 Cannot Bind SNMP Trap Receiver ........................................................................10
1.2 Definition Failure....................................................................................................11
1.3 Connection Lost.....................................................................................................12
1.4 Connection Established .........................................................................................13
1.5 Software Mismatch.................................................................................................13
1.6 Hardware Mismatch...............................................................................................14
1.7 Configuration Mismatch .........................................................................................15
1.8 Predefine Mismatch ...............................................................................................16
1.9 Mismatch Cleared..................................................................................................16
1.10 Changed MIB Version............................................................................................17
1.11 EMS Server Started...............................................................................................18
1.12 Insufficient Disk Space...........................................................................................18
1.13 Software Upgraded................................................................................................19
1.14 Software Replaced.................................................................................................19
1.15 Hardware Replaced ...............................................................................................20
1.16 HTTP Access Disabled..........................................................................................20
1.17 HTTP and HTTPS Disabled Alarm.........................................................................21
1.18 PM File Generate...................................................................................................21
2 Mediant 5000, 8000 Alarms .............................................. ........ ... .... .... ........ .... ..23
2.1 Board Failure..........................................................................................................23
2.2 Admin State Change..............................................................................................24
2.3 Operative State Change.........................................................................................25
2.4 V5.2 Alarm .............................................................................................................25
2.5 Trunk Alarm............................................................................................................25
2.6 Configuration Error.................................................................................................27
2.7 Operational Info......................................................................................................27
2.8 Voltage Alarm.........................................................................................................28
2.9 Fan Alarm...............................................................................................................29
2.10 Temperature Alarm................................................................................................30
2.11 Ethernet External Link Alarm .................................................................................30
2.12 Ethernet Internal Link Alarm...................................................................................31
2.13 Power Supply Alarm...............................................................................................32
2.14 Push Button Alarm.................................................................................................33
2.15 Board Temperature Alarm......................................................................................34
2.16 STM 1 Link Alarm...................................................................................................34
2.17 Board Diagnostics Alarm........................................................................................35
Version 3.2 5 October 2007
EMS
2.18 NTP Server Status Changed..................................................................................36
2.19 GW Switchover Alarm............................................................................................37
2.20 Configuration Change............................................................................................38
3 Mediant 1000/2000/3000, IPmedia 2000/3000 and MediaPack Alarms.......... 39
3.1 Standard Traps ......................................................................................................40
3.1.1 Authentication Failure............................................. ...............................................40
3.1.2 Cold Start ........................................................................ ...................................... 41
3.2 AcBoard MIB Traps................................................................................................41
3.2.1 Board Fatal Error...................................................................................................41
3.2.2 Configuration Error................................................................................................41
3.2.3 Temperature Alarm................................................................................................42
3.2.4 Initialization Ended ................................................................................................43
3.2.5 Board Resetting Following Software Reset............................................. ...............43
3.2.6 Feature Key Related Error.................... .................................................................44
3.2.7 Gateway Administrative State Changed................................................................44
3.2.8 No Free Channels Available.......................... ........................................................45
3.2.9 Gatekeeper/Proxy not Found or Registration Failed..............................................45
3.2.10 Ethernet Link Down or Remote Ethernet Link Down...................... ........................46
3.2.11 System Component Overloaded............................................... ..... .... ..... ......... ..... .47
3.2.12 Alarms Table Overflow.......................................................................................... 48
3.2.13 ATM Port Alarm............................... ......................................................................49
3.2.14 Audio Provisioning Alarm............................................................... ........................50
3.2.15 Operational State Change............... ....................................................... ...............50
3.2.16 Keep Alive Trap.....................................................................................................51
3.2.17 NAT Traversal Alarm............................................................ .................................51
3.2.18 Enchanced BIT Status...........................................................................................51
3.2.19 SS7 Link Operational State Changed....................................................................52
3.2.20 SS7 Link Inhibition Status Changed (Local or Remote).........................................53
3.2.21 SS7 Link Blocking Status Changed (Local or Remote)..........................................53
3.2.22 SS7 Link Congestion Status Changed (Local or Remote).....................................54
3.2.23 SS7 Linkset Operational State Changed...............................................................55
3.2.24 SS7 Routeset Operational State Changed............................................................55
3.2.25 SS7 Node Operational State Changed................... ...............................................56
3.2.26 SS7 Redundancy Alarm........................................................... .............................56
3.2.27 Threshold of Performance Monitored Object Exceeded........................................56
3.2.28 HTTP Download Result.............................................................................. ...........57
3.2.29 Fan Tray Alarm........................... .......... .... ..... ......... .... ..... ......... ..... .... ..... ......... ..... .57
3.2.30 Power Supply Alarm................... .......... .... ..... ......... .... ..... ..... ......... .... ..... ......... ..... .58
3.2.31 PEM Alarm............................................................................................................58
3.2.32 SA Module Missing Alarm......................................................................................59
3.2.33 HA System Fault Alarm.........................................................................................59
3.2.34 HA System Configuration Mismatch Alarm............................................................60
3.2.35 HA System Switch-over Alarm........................................................... ....................61
3.2.36 User Input Alarm................................................................... .... ..... .... ......... ..... ..... .61
3.2.37 D-Channel Status.................................................................................................. 61
3.2.38 SONET Section LOF Alarm.................................... ...............................................62
3.2.39 SONET Section LOS Alarm............................... ....................................................63
3.2.40 SONET Line AIS Alarm.........................................................................................63
3.2.41 SONET Line RDI Alarm............................................... ..........................................64
EMS Alarm Guide 6 Document #: 94602
EMS Alarm Guide Contents
4 Index............................... .....................................................................................65
Contents
Table 1-1: Cannot Bind SNMP Trap Receiver............................................... ......................................10
Table 1-2: Definition Failure................................................................................ .................................11
Table 1-3: Connection Lost................. .................................................................................................12
Table 1-4: Connection Established......................................................................................................13
Table 1-5: Software Mismatch..................................................................................... ........................13
Table 1-6: Hardware Mismatch...................................... ..... ......... .... ..... .... .......... .... ..... ......... .... ...........14
Table 1-7: Configuration Mismatch......................................................................... ..... ......... .... ...........15
Table 1-8: Predefine Mismatch............................................................................................................16
Table 1-9: Mismatch Cleared.................. .............................................................................................16
Table 1-10: Changed MIB Version...................................... .................................................................17
Table 1-11: EMS Server Started........................... .... ..... ......... ..... .... ..... ......... ..... .... ..... ......... .... ...........18
Table 1-12: Insufficient Disk Space....................................................... .... .......... .... ..... .... ......... ...........18
Table 1-13: Software Upgraded...........................................................................................................19
Table 1-14: Software Replaced ...........................................................................................................19
Table 1-15: Hardware Replaced..........................................................................................................20
Table 1-16: HTTP Access Disabled.....................................................................................................20
Table 1-17: HTTP and HTTPS Disabled Alarm....................................................................................21
Table 1-18: PM File Generate..............................................................................................................21
Table 2-1: Board Failure......................................................................................................................24
Table 2-2: Admin State Change...........................................................................................................24
Table 2-3: Operative State Change.....................................................................................................25
Table 2-4: Trunk Alarm................................................................ ........................................................ 26
Table 2-5: Configuration Error................................................ ......... ..... ..... .... ......... ..... .... ..... ...............27
Table 2-6: Operational Info..................................................................................................................28
Table 2-7: Voltage Alarm.....................................................................................................................29
Table 2-8: Fan Alarm................. ..........................................................................................................30
Table 2-9: Temperature Alarm.............................................................................................................30
Table 2-10: Ethernet External Link Alarm...................................................... ..... .... ......... ..... .... ..... ......31
Table 2-11: Ethernet Internal Link Alarm ................................ .................................................. ...........32
Table 2-12: Power Supply Alarm.........................................................................................................32
Table 2-13: Push Button Alarm............... .............................................................................................33
Table 2-14: Board Temperature Alarm ................................................................................................34
Table 2-15: STM 1 Link Alarm.............................................................................................................35
Table 2-16: Board Diagnostics Alarm ............................ ....................................................... ...............36
Table 2-17: NTP Server Status Changed ............................... .............................................................37
Table 2-18: GW Switchover Alarm............................................................................................. ..........38
Table 2-19: Configuration Change.......................................................................................................38
Table 3-1: Authentication Failure.........................................................................................................40
Table 3-2: Cold Start........................................................................................................ .............. ......41
Table 3-3: Board Fatal Error. ...............................................................................................................41
Table 3-4: Configuration Error................................................ ......... ..... ..... .... ......... ..... .... ..... ...............42
Table 3-5: Temperature Alarm.............................................................................................................42
Table 3-6: Initialization Ended............................................................................................... ...............43
Table 3-7: Board Resetting Following Software Reset ... ..... ......... .... ..... ......... ..... .... ......... ..... ..... ........ ..43
Table 3-8: Feature Key Related Error.......... ........................................................................................44
Table 3-9: Gateway Administrative State Changed..............................................................................44
Table 3-10: No Free Channels Available.............................................................................................45
Table 3-11: Gatekeeper/Proxy not Found or Registration Failed.........................................................46
Table 3-12: Ethernet Link Down or Remote Ethernet Link Down.........................................................47
Table 3-13: System Component Overloaded.......................................................................................48
Table 3-14: Active Alarm Table Full .....................................................................................................48
Table 3-15: ATM Port Alarm................................................................................................................49
Table 3-16: Audio Provisioning Alarm . .... ..... ......... .... ..... ..... ......... .... ..... .... .......... .... ..... .... ......... ...........50
Version 3.2 7 October 2007
EMS
Table 3-17: Operational State Change ................................................................................................50
Table 3-18: Keep Alive Trap. ...............................................................................................................51
Table 3-19: SS7 Link Operational State Changed...............................................................................52
Table 3-20: SS7 Link Inhibition Status Changed (Local or Remote)....................................................53
Table 3-21: SS7 Link Blocking Status Changed (Local or Remote).....................................................53
Table 3-22: SS7 Link Congestion Status Changed (Local or Remote).................................................54
Table 3-23: SS7 Linkset Operational State Changed...........................................................................55
Table 3-24: SS7 Routeset Operational State Changed....................................................................... .55
Table 3-25: SS7 Node Operational State Changed.............................................................................56
Table 3-26: Threshold of Performance Monitored Object Exceeded....................................................56
Table 3-27: HTTP Download Result ..................... ....................................................... ........................57
Table 3-28: Fan Tray Alarm............................. ....................................................................................57
Table 3-29: Power Supply Alarm.........................................................................................................58
Table 3-30: PEM Alarm................................................................................................ .... ..... ...............58
Table 3-31: SA Module Missing Alarm............. ..... ......... ..... .... ..... ......... ..... .... ......... ..... .... .......... .... ......59
Table 3-32: HA System Fault Alarm.....................................................................................................60
Table 3-33: HA System Configuration Mismatch Alarm.......................................................................60
Table 3-34: HA System Switch-over Alarm........................................................................... ...............61
Table 3-35: User Input Alarm...............................................................................................................61
Table 3-36: D-Channel Status ....................................... ..... ......... .... ..... ..... .... ......... ..... .... ..... ...............62
Table 3-37: SONET Section LOF Alarm..............................................................................................62
Table 3-38: SONET Section LOS Alarm..............................................................................................63
Table 3-39: SONET Line AIS Alarm.....................................................................................................63
Table 3-40: SONET Line RDI Alarm................................................................... .................................64
EMS Alarm Guide 8 Document #: 94602
EMS Alarm Guide 1. EMS Alarms
1 EMS Alarms
System alarms, originated by the EMS and associated with the EMS server and/or all
media gateways managed by the EMS, are listed and described here.
The present version of the EMS supports the following alarms:
1. SNMP Cannot Bind Alarm - All gateways
2. Add Node Alarm - Mediant 5000 / 8000 Broadband Access Gateways
3. Node Connection Lost Alarm - All gateways
4. Node Connection Establish Alarm - All gateways
5. Software Mismatch Node Alarm - All gateways
6. Hardware Mismatch Node Alarm - All gateways
7. Configuration Mismatch Node Alarm - MediaPacks, Mediant 1000 / 2000 / 3000,
IPMedia 2000 / 3000
8. Predefine Mismatch Node Alarm - MediaPacks
9. No Mismatch Node Alarm - All gateways
10. Upgrade MIB Version Alarm - All gateways
11. Server Startup Alarm - All gateways
12. Not Enough Disk Space - All gateways
13. MG Software Upgrade Alarm - Mediant 5000 / 8000
14. Software Replace Alarm - All gateways
15. Hardware Replace Alarm - MediaPacks, Mediant 1000 / 2000 / 3000, IPMedia 2000 /
3000
16. HTTP Disabled Alarm - MediaPacks, Mediant 1000 / 2000 / 3000, IPMedia 2000 /
3000
17. HTTP and HTTPS Disabled Alarm - MediaPacks, Mediant 1000 / 2000 / 3000,
IPmedia 2000 / 3000
18. PM File Generate - Mediant 5000 / 8000
Version 3.2 9 October 2007
EMS
1.1 Cannot Bind SNMP Trap Receiver
Table 1-1: Cannot Bind SNMP Trap Receiver
Textual Description This alarm is generated during server startup if an error occurs
indicating that the SNMP trap receiver port is already taken.
SNMP OID
AlarmTitle
ItuAlarmType
AlarmSource
Probable Cause
Severity
Additional Info
Corrective Action
Media Gateways
1.3.6.1.4.1.5003.9.20.3.2.0.1
Cannot Bind SNMP Trap Receiver
Environmental Alarm
EMS Server
Application Subsystem Failure
Critical
Run netstats command to verify which application uses alarms
reception port (by default UDP post 162).
EMS application: If it's busy, check what application uses this port.
If it's not freed by the EMS application, restart the EMS server
application according to the equipment installation manual.
Other network management application: Change the EMS
application and all managed gateways' default alarm reception
ports.
All the gateways managed by the EMS
EMS Alarm Guide 10 Document #: 94602
EMS Alarm Guide 1. EMS Alarms
1.2 Definition Failure
Table 1-2: Definition Failure
Textual Description
SNMP OID
AlarmTitle
ItuAlarmType
AlarmSource
Probable Cause
Severity
Additional Info
Corrective Action
Media Gateways
Generated when the definition of the Call Agent Board in the Mediant
5000 / 8000 is failed by the EMS.
1.3.6.1.4.1.5003.9.20.3.2.0.2
Add Node Failed
Equipment Alarm
Call Agent Board
Software Error
Major
In the Software Manager, check that the Call Agent version is defined.
If not, define it.
Verify that an SNMP connection between the EMS and gateway
exists, that community strings are valid (check gateway details from
the EMS tree).
Check product compat ability: Call Agent Board should have
sysDescr field compatible to Mediant 5000 / 8000 sysDescr.
Mediant 5000 / 8000 Broadband Access Gateways
Version 3.2 11 October 2007
EMS
1.3 Connection Lost
Table 1-3: Connection Lost
Textual Description Originated by the EMS when an SNMP Timeout occurs for the first time
in the Media Gateway
SNMP OID
AlarmTitle
ItuAlarmType
AlarmSource
Probable Cause
Severity
Additional Info
Corrective Action
Media Gateways
1.3.6.1.4.1.5003.9.20.3.2.0.3
Connection Lost
Communications Alarm
Media Gateway
Communications Subsystem Failure
Critical
Communication problem: Try to ping the gateway to check if there is
network communication.
Default gateway alive? Open the network screen. Check the default
gateway IP address and ping it.
SNMP Community Strings? Verify that the community string defined
in the EMS for the gateway match the actual gateway community
strings. To check the community string, right-click on the gateway,
select the 'Details' menu. Default community strings: read = public,
write = private.
Hardware Problem? Check that the gateway is alive according to the
LEDs, verify that network and power cables are in place and plugged
in.
All the gateways managed by the EMS
EMS Alarm Guide 12 Document #: 94602
EMS Alarm Guide 1. EMS Alarms
1.4 Connection Established
Table 1-4: Connection Established
Textual Description
Originated by the EMS when a previously lost Media Gateway
connection is re- es tablished.
SNMP OID
AlarmTitle
ItuAlarmType
AlarmSource
Probable Cause
Severity
Additional Info
Corrective Action
Media Gateways
1.3.6.1.4.1.5003.9.20.3.2.0.4
Connection Lost
Communications Alarm
Media Gateway
Communications Subsystem Failur e
Critical
-
All the gateways managed by the EMS
1.5 Software Mismatch
Table 1-5: Software Mismatch
Textual Description
Generated when the EMS detects a software version mismatch
between the actual and the previous definition of the Media Gateway
(for example, Version 4.0.353 instead of the previously defined
4.0.278). This is also in the case that the new version is not defined in
the Software Manager.
SNMP OID
AlarmTitle
ItuAlarmType
AlarmSource
Probable Cause
Severity
Additional Info
Corrective Action
1.3.6.1.4.1.5003.9.20.3.2.0.5
Software Mismatch
Equipment Alarm
Media Gateway
Version Mismatch
Major
-
Define the detected version in the EMS Software Manager
Perform a Software Upgrade on the gateway with one of the
supported v er sions.
Media Gateways
All gateways
Version 3.2 13 October 2007
EMS
1.6 Hardware Mismatch
Table 1-6: Hardware Mismatch
Textual Description Generated when the EMS detects a hardware mismatch between the
actual and the previous definition of a Media Gateway (MP-102
became Mediant 2000).
SNMP OID
AlarmTitle
ItuAlarmType
AlarmSource
Probable Cause
Severity
Additional Info
Corrective Action
Media Gateways
1.3.6.1.4.1.5003.9.20.3.2.0.6
Hardware Mismatch
Equipment Alarm
Media Gateway
Equipment Malfunction
Major
-
Perform remove / add a gateway from the EMS tree in order to
resync EMS and the gateway status
Verify in the Software Manager that an appropriate version exists
for the hardware type presented in the error message.
All the gateways managed by the EMS.
EMS Alarm Guide 14 Document #: 94602
EMS Alarm Guide 1. EMS Alarms
1.7 Configuration Mismatch
Table 1-7: Configuration Mismatch
Textual Description
SNMP OID
AlarmTitle
ItuAlarmType
AlarmSource
Probable Cause
Severity
Additional Info
Corrective Action
Media Gateways
Generated when the EMS detects a configuration mismatch between
the actual parameter values provisioned and previous parameter
values provisioned.
1.3.6.1.4.1.5003.9.20.3.2.0.7
Configuration Mismatch
Equipment Alarm
Media Gateway
Software Error
Warning
-
Run Configuration Verification command in order to compare EMS
configuration and actual MG configuration:
MG configuration is wrong: use configuration download to
update MG with correct configuration saved in EMS database.
MG is correct, EMS is not updated: use configuration upload to
save a correct MG configuration in the EMS database.
Check the Actions Journal for recent updates of the gateway.
MediaPacks, Mediant 1000, Mediant 2000, IPmedia 2000, Mediant
3000, IPmedia 30 0 0
Version 3.2 15 October 2007
EMS
1.8 Predefine Mismatch
Table 1-8: Predefine Mismatch
Textual Description Originated by the EMS, when the user performs a MediaPack media
gateway predefinition in the EMS.
SNMP OID
AlarmTitle
ItuAlarmType
AlarmSource
Probable Cause
Severity
Additional Info
Corrective Action
Media Gateways
1.3.6.1.4.1.5003.9.20.3.2.0.8
Predefine Mismatch
Equipment Alarm
Media Gateway
Other
Info
No action should be taken; this is an information alarm only.
MediaPack
1.9 Mismatch Cleared
Table 1-9: Mismatch Cleared
Textual Description
SNMP OID
AlarmTitle
Generated when the EMS detects that a hardware, software, predefine
or configuration mismatch is cleared.
1.3.6.1.4.1.5003.9.20.3.2.0.9
EMS Server Started
ItuAlarmType
AlarmSource
Probable Cause
Severity
Additional Info
Corrective Action
Equipment Alarm
Media Gateway
Other
Clear
Clears all mismatched alarms previously originated by the EMS on a
certain gateway.
Media Gateways
All the gateways managed by the EMS.
EMS Alarm Guide 16 Document #: 94602
EMS Alarm Guide 1. EMS Alarms
1.10 Changed MIB Version
Table 1-10: Changed MIB Version
Textual Description
SNMP OID
AlarmTitle
ItuAlarmType
AlarmSource
Probable Cause
Severity
Additional Info
Corrective Action
Media Gateways
Originated when a major software version change is detected by the
EMS.
1.3.6.1.4.1.5003.9.20.3.2.0.10
Change MIB Version
Equipment Alarm
Media Gateway
Version Mismatch
Info
-
All the gateways managed by the EMS.
Version 3.2 17 October 2007
EMS
1.11 EMS Server Started
Table 1-11: EMS Server Started
Textual Description Originated each time the server is started or restarted (warm
boot/reboot) by the EMS Watchdog Process
SNMP OID
AlarmTitle
ItuAlarmType
AlarmSource
Probable Cause
Severity
Additional Info
Corrective Action
Media Gateways
1.3.6.1.4.1.5003.9.20.3.2.0.11
EMS Server Started
Communications Alarm
EMS Server
Other
Major
-
All the gateways managed by the EMS.
1.12 Insufficient Disk Space
Table 1-12: Insufficient Disk Space
Textual Description
SNMP OID
AlarmTitle
ItuAlarmType
Originated when the EMS server hard disk capacity is almost full.
1.3.6.1.4.1.5003.9.20.3.2.0.12
Disk Space Alarm
Environment Alarm
AlarmSource
Probable Cause
Severity
EMS Server
Critical - disk usage > 80 %
Major - disk usage > 70 %
Additional Info
Corrective Action
Media Gateways
-
Clean all unnecessary files
Expand the hard disk
All the gateways managed by the EMS.
EMS Alarm Guide 18 Document #: 94602
EMS Alarm Guide 1. EMS Alarms
1.13 Software Upgraded
Table 1-13: Software Upgraded
Textual Description
Indicates Mediant 5000 / 8000 Online Software Upgrade procedures
and version information.
SNMP OID
AlarmTitle
ItuAlarmType
AlarmSource
Probable Cause
Severity
Additional Info
Corrective Action
Media Gateways
1.3.6.1.4.1.5003.9.20.3.2.0.13
EMS Server Started
Equipment Alarm
EMS Server
Version Mismatch
Info
Started / Fi nished / Aborte d
No action should be taken; this is an information alarm
Mediant 5000 / 8000
1.14 Software Replaced
Table 1-14: Software Replaced
Textual Description
Originates when the EMS discovers a software version replace
between boa rd versions, for example, from V4.6.009.004 to
V4.6.152.0 0 3 ( wh en b ot h ve rs i ons are manage d by t he E MS).
Software Replace old version : <old version> new version <new
version>
SNMP OID
AlarmTitle
ItuAlarmType
AlarmSource
Probable Cause
Severity
Additional Info
1.3.6.1.4.1.5003.9.20.3.2.0.14
EMS Server Started
Communications Alarm
EMS Server
Other
Info
If you initiated a performance measurements polling process before
you initiated the software replacement process,the polling process is
stopped.
Corrective Action
Media Gateways
No action should be taken; this is an information alarm.
All the gateways managed by the EMS.
Version 3.2 19 October 2007
EMS
1.15 Hardware Replaced
Table 1-15: Hardware Replaced
Textual Description Originates when the EMS discovers a different gateway (according to
the MAC address) to what was initially defined, while the Hardware
Type remains the same.
Hardware Replace is discovered by the MAC address and performed
during Board Started trap.
SNMP OID
AlarmTitle
ItuAlarmType
AlarmSource
Probable Cause
Severity
Additional Info
Corrective Action
Media Gateways
1.3.6.1.4.1.5003.9.20.3.2.0.15
Hardware Replacement Alarm
Equipment Alarm
Media Gateway
Other
Major
-
MediaPacks, Mediant 1000, Mediant 2000, IPmedia 2000, Mediant
3000, IPmedia 30 0 0
1.16 HTTP Access Disabled
Table 1-16: HTTP Access Disabled
Textual Description
Originated when HTTP access is disabled by EMS hardening but the
EMS manages media gateways that require HTTP access for software
upgrade.
Originated on server startup.
SNMP OID
AlarmTitle
ItuAlarmType
AlarmSource
Probable Cause
Severity
Additional Info
Corrective Action
Media Gateways
EMS Alarm Guide 20 Document #: 94602
1.3.6.1.4.1.5003.9.20.3.2.0.16
Environmental Alarm
EMS Server
Application Subsystem Failure
Major
Separate the gateways between two EMS servers (secured &
unsecured)
Gateways using the HTTP server for the software upgrade procedure:
MediaPacks, Mediant 1000, Mediant 2000, IPmedia 2000, Mediant
3000, IPmedia 30 0 0.
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