AudioCodes Dialogflow Essentials Quick Setup Guide

Dialogflow Essentials (ES) Edition

Quick Setup Guide

This document provides a quick setup for the integration of the AudioCodes Phone Number Connector (PNC)
and a bot instance created using Dialogflow Essentials (ES) Edition. This is a pay-as-you-go edition that provides
the standard ES agent type.

Getting Started

1. Go to https://dialogflow.cloud.google.com/; the Dialogflow screen appears.

2. Sign in with your Google account, and then click Next.

3. Review and accept your account settings.

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4. On the Welcome to Dialogflow screen, click Get started; the following screen appears:

5. From the left-hand navigation bar, select CREATE AGENT, and then fill in your details according to your

requirements.

6. Add a name to your agent, and then click CREATE.

Note: The 'Agent name' field can only contain alphanumeric characters. You cannot use spaces

or special characters.

Note: Prior to integrating your bot via One-click telephony, your bot must be set up and

configured according to Dialogflow prerequisites (i.e., intents, entities or pre-built agents).

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7. From the left-hand navigation bar, select Integrations. to add a local telephone number to your bot.

8. Click the AudioCodes icon; the following screen appears:

9. In the 'Name' field, enter the new integration name, and then click SIGN UP.

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Signing up to PNC

Note: This procedure is always performed through the Dialogflow console.

1. Enter your details on the Sign up page.

2. Click Start your free trial; the following appears and a confirmation email is sent to you.

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