AudioCodes C450 User Manual

AudioCodes C450HD IP Phone with Microsoft® Skype™ for Business

Quick Guide

Navigation Control

Touch Screen

Back Key

VOICEMAIL Key

HOLD Key

Alphanumerical Keypad

Headset Key

CONTACTS Key

REDIAL Key

TRANSFER Key

Mute Key

Volume Keys

MENU Key

Speakerphone Key

Microphone

1. Before Installing

Congratulations on purchasing your AudioCodes C450HD IP Phone! Note: Skype for Business (SfB) also

applies to Lync™. Before setup, make sure the following items are included in the shipped box:

 C450HD IP Phone
 AC power adapter (optional)
 Cat 5e Ethernet cable
 Handset
 Handset cord
 Desktop stand
 Wall mount

2. Physical Description

Warning: Prior to connecting power, refer to the Compliancy and Regulatory Information

document at https://www.audiocodes.com/library/technical-documents.

3. Cabling the Phone

 To cable the phone:

1. [Refer to the illustration below] Connect the short, straight end of the phone cord to the handset

and the longer straight end of the cord to the handset jack on the phone.

2. (Optional) Connect a headset to the RJ-9 headset port , or to one of the two USB ports .

3. Connect the RJ-45 LAN port to your LAN network (LAN port or LAN switch/router) with a CAT 5 / 5e

Ethernet cable.

4. Connect the RJ-45 PC port to a computer with a CAT 5 / 5e straight-through Ethernet cable.

5. Connect the connector tip of the AC power adapter to the phone's DC 12V power socket and

connect the two-prong AC adapter directly to the electrical wall outlet. When the phone powers up,
all the LEDs momentarily light up.

Note: Some Skype for Business features are supported only when signing in with username

and password, e.g., Calendar.

Wall Mount

Desk Mount

Mounting the Phone on a Desktop or Wall

 Desktop: Slide the L-shaped stand's short or long edge slots onto these rails.
 Wall: Slide the wall mount fitting onto these rails.

4. Signing in

 To sign into the phone via the SfB client when using BtoE:

See the C450HD IP Phone User's Manual.

 To sign in with phone number and PIN (default method):

1. Touch the SIGN IN menu (in the phone's idle screen).

2. Enter your phone number and then the PIN, and touch Sign in.

 To sign in with your username and password:

1. Touch the SIGN IN menu (in the idle screen), touch Sign-in method and press the left or right rim of

the navigation control to select Password.

2. Enter your sign-in address (SIP address). Press the phone's 1 key to enter a period/fullstop. To enter

@ or -, repeat-press 1 until the symbol is displayed. Touch the CLEAR menu to edit.

3. Press the lower rim of the navigation control to scroll down, and enter your domain\username,

e.g., company\alan. Repeat-press the phone's 1 key until the symbol \ is displayed.

4. Scroll down and enter your user password (get your Windows credentials from IT), and touch SIGN IN.
 To sign out: Touch the STATUS menu when the phone is idle, and then touch SIGN OUT.

Presence

5. Changing your Presence Status

 To change your presence: Touch the STATUS menu,

then touch the presence option you need, and then
touch the SELECT menu.

 To set the SfB server to automatically update your presence:

Touch the STATUS menu and navigate to and select Reset.

6. Basic Phone Operations

 To make a call: Enter a phone number and then touch the DIAL menu. To call a phone contact,

touch the DIRECTORY menu, select the directory contact and then touch the DIAL menu.

 To redial a number: Press the REDIAL key, select a dialed number, and then touch the DIAL menu.
 To answer a call: Pick up the handset, or press the speaker or headset key.
 To put a call on hold and make another call: Press the HOLD key on the phone, touch the CALL

MENU and select New Call. Enter a phone number and then press DIAL. To return to the held call,
navigate to the held call and uncheck the HOLD touch menu.

 To mute yourself: Press the mute key. To unmute yourself, press the mute key again.
 To transfer a call: During a call, press the TRANSFER key on the phone, enter a number in the

Transfer to… field and then press the TRANSFER touch menu.

 To forward incoming calls to another phone:

1. When the phone is idle, touch the FORWARD menu and then touch Forward to a number.

2. Enter the number to which you want to forward the calls, and then touch the START menu.

To deactivate call forwarding, touch the FORWARD menu and select Do not forward calls.

7. Connecting to a Router via Wi-Fi

The phone can be connected to a router via Wi-Fi. The Wi-Fi interface is used when the phone is installed
in a LAN/Cable free environment, to perform VoIP calls over Wi-Fi.

You can connect by:

 Pressing the Wi-Fi icon in the phone’s main menu -or-
 Navigating in the ‘Settings’ menu and then selecting the Wi-Fi option.