TL92278/TL92�28/TL92�78TL92�28/TL92�78TL92�78
DECT 6.0 cordless
telephone/answering system
with Bluetooth®
wireless technology
Congratulations
on your purchase
of this AT&T product.
Before using this AT&T product, please
read the Important safety information
on pages 75-77 of this manual.
Please thoroughly read this user’s
manual for all the feature operations
and troubleshooting information necessary
to install and operate your new
AT&T product. You can also visit our
website at www.telephones.att.com or call
1 (800) 222-�111.
In Canada, dial 1 (866) 288-4268.
Model #: TL92278 (two handsets)
TL92328/TL92378 (three handsets)
Type: DECT 6.0 cordless telephone/answering system with
Bluetooth wireless technology
Serial #:
Purchase date:
Place of purchase:
Both the model and serial number of your AT&T product can be found on the
bottom of the telephone base.
Save your sales receipt and original packaging in case it is necessary to return
your telephone for warranty service.
The ENERGY STARR program (www.energystar.gov) recognizes and
encourages the use of products that save energy and help protect
our environment. We are proud to mark this product with the
ENERGY STARR label indicating it meets the latest energy efficiency
guidelines.
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced
American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of
Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.
Before you begin
you must install and charge the battery.
See page 8 for Battery installation instructions.
Please read and follow these instructions carefully:
• Use only the supplied rechargeable battery or replacement
battery.
• Observe the proper polarity orientation between the battery
and handset during battery installation.
• Do not dispose of the battery in a fire. Check with local codes
for special disposal instructions.
• Do not open or mutilate the battery. Released electrolyte is
corrosive and may cause damage to the eyes or skin. It may be
toxic if swallowed.
• Exercise care in handling batteries in order not to create a
short circuit with conductive materials such as rings, bracelets,
and keys. The battery or conductor may overheat and cause
harm.
• Charge the supplied battery or replacement battery with
this product only in accordance with the instructions and
limitations specified in this manual.
• Do not disassemble your telephone. There are no userserviceable parts inside. Refer to qualified service personnel
for servicing.
• To prevent fire or shock hazard, do not expose this product to To prevent fire or shock hazard, do not expose this product to
water or any type of moisture.
Parts checklist
Your telephone package contains the following items.
User’s manual
TL92278/TL92�28/TL92�78
DECT 6.0 cordless
telephone/answering system
with BLUETOOTH®
wireless technology
Quick start guide
TL92278/TL92�28/TL92�78
DECT 6.0 cordless
telephone/answering system
with BLUETOOTH®
wireless technology
User's manualQuick start guide
Charger for cordless handset
with power adapter installed
(1 for TL92278)
(2 for TL92328/
TL92378)
Cordless handset
(2 for TL92278)
(3 for TL92328/
TL92378)
Battery for cordless handset
(2 for TL92278)
(3 for TL92328/
TL92378)
Telephone base
Battery compartment cover
(2 for TL92278)
(3 for TL92328/
TL92378)
Wall mount bracket
Telephone line cord
Power adapter for
telephone base
User’s manual
TL92278/TL92�28/TL92�78
DECT 6.0 cordless
answering system
with Bluetooth®
wireless technology
FCC Part 15 ........................................80
Appendix G,
Limited warranty .........................81
Appendix H,
Technical specifications ...............84
Appendix I,
Troubleshooting ..........................85
Index ...................................................95
Getting started
Quick reference guide - handset
CHARGE indicator
On when the handset is
charging in the telephone base
or charger.
DIR / CID
Press DIR to display
directory entries (page 44).
Press to scroll up while in
menus.
While entering names or
numbers, press to move the
cursor to the right.
Press to increase the listening
volume when on a call.
Press CID to display caller ID
history (page 51).
Press to scroll down while in
menus.
While entering names or
numbers, press to move the
cursor to the left.
Press to decrease the listening
volume when on a call.
REDIAL/PAUSE
Press to view redial memory
(page 31).
While entering numbers, press
and hold to insert a dialing
pause (page 42).
HOME/FLASH
Press to make or answer a
HOME call.
Flashes rapidly when there is rapidly when there is
an incoming HOME call.
Flashes slowly when a HOME
call is on hold.
During a HOME call, press to
receive an incoming call if call
waiting is activated (page 27).
SPEAKER
Press to turn on the handset
speakerphone.
Press again to resume normal
handset use (page 31).
MENU/SELECT
Press to display the menu.
While in the menu, press to
select an item or save an entry
or setting.
DELETE/MUTE
During a call, press to mute
microphone (page 34).
While reviewing the caller
ID history, press to delete an
individual entry, or press and
hold to clear the caller ID
history (page 52).
While predialing, press to delete
digits (pages 27 & 29).
OFF/CLEAR
During a HOME or CELLULAR
line call, press to end the call.
While in a menu, press to
cancel an operation, back up to
the previous menu, or exit the
menu display.
CELLULAR
Press to make or answer a
CELLULAR call.
Flashes rapidly when there is an
incoming CELLULAR call.
Flashes slowly when a
CELLULAR call is on hold.
During a CELLULAR call, press
to receive an incoming call if
call waiting is activated
(page 29).
HOLD
Press to put the HOME or
CELLULAR call on hold (page
35).
1
Getting started
Quick reference guide - handset
Feature menu
The > symbol shows a
highlighted menu item.
>DIRECTORY
CALL LOG
Menu
Feature menu
DIRECTORY (page 41)
CALL LOG (page 47)
INTERCOM (page 37)
RINGER VOLUME (page 22)
RINGER TONE (page 23)
KEY TONE (page 24)
LANGUAGE (page 24)
CLR VOICEMAIL (page 25)
HOME AREA CODE (page 26)
Using menus
Press or to scroll
through menu items.
Press MENU/SELECT to
select or save changes to a
highlighted menu item.
Press OFF/CLEAR to
cancel an operation, back
up to the previous menu, or
exit the menu display.
2
Getting started
Quick reference guide - telephone base
IN USE indicator
On when the handset
•
is in use, when the
answering system is
answering an incoming
call or when you are
registering a handset.
Flashes when another
•
telephone is in use on
the same line, or when
you are de-registering
handset(s) from the
telephone base.
Flashes quickly when
•
there is an incoming
call.
MESSAGE COUNTER
Number of messages (or
during playback, message
number currently playing).
ANSWER ON
Press to turn the
answering system on or
off (page 57).
X/DELETE
Press to delete the
message currently playing
(page 64).
Press twice to delete all
old messages when the
phone is not in use
(page 65).
Answering system functions
VOICEMAIL indicator
Flashes when you have
new voicemail. Voicemail
is a service offered by
your local telephone
company, and is different
from answering system
messages (page 25).
HANDSET LOCATOR
Press to make handsets
beep so you can locate
them (page 32).
PLAY/STOP
Press to start or stop
message playback
(page 64).
/REPEAT
Press to repeat a
message. Press twice to
play the previous message
(page 64).
/SKIP
Press to skip a message
(page 64).
Bluetooth
Press and hold to enable
the Bluetooth feature on
the telephone base
(page 19).
On when the telephone
base is paired and
connected with a cellular
phone.
Flashes when the
Bluetooth feature is
activated and waiting for
pairing and connection.
CLOCK
Press to review or set the
clock (page 55).
SETUP
Press to hear and change
setup options (page 60).
3
RECORD
Press to record a
memo (page 66) or,
after pressing ANNC.
to record an outgoing
announcement
(page 58).
ANNC.
Press to review or
record the outgoing
announcement.
Press again to end
announcement playback
or recording (page 58).
Getting started
Handset status icons
25 MISSED CALLS
HANDSET 1
NEW
MUTE
MUTE
10:21
HOME line - on steady when the HOME line is in use.
CELLULAR line - on steady when the CELLULAR line is in use.
BLUETOOTH - on steady when a cellular phone is connected with
the telephone base.
NEW VOICEMAIL - new voicemail received from the local telephone
company.
SPEAKERPHONE - the speakerphone is in use.
Ringer off - the handset ringer is turned off.
Battery status - battery is charging (animated display).
Battery status - low battery (flashing); place handset in telephone
base or charger to recharge.
Microphone is muted.
AM
11/23
NEW
Missed and unreviewed calls.
4
Getting started
Installation
You must install and charge
the handset battery before
using the cordless handset.
Install the telephone base close to a telephone jack and a power outlet not
controlled by a wall switch. The telephone base can be placed on a flat surface
or vertically mounted on the wall (see page 9). For optimum range and better
reception, place the telephone base in a central and open location.
You may hear interference if your cellular phone is too close to the telephone
base during a CELLULAR call. Make sure that your Bluetooth enabled cellular
phone is between one to 12 feet away from the telephone base in order
to maintain a clear and consistent connection between your Bluetooth cell
phone, telephone base and cell tower.
If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL)
through your telephone line(s), you must install a DSL filter between the
telephone base and the telephone wall jack (see the following page). The filter
will prevent noise and caller ID problems caused by DSL interference. Please
contact your DSL service provider for more information about DSL filters.
Your product may be shipped with a protective sticker covering the handset or
telephone base display - remove it before use.
STOP!
See page 8
for easy instructions.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 (800) 222-�111. In Canada, dial
1 (866) 288-4268.
Avoid placing the telephone base too close to:
• Communication devices such as: television sets, VCRs, or other cordless
telephones.
• Excessive heat sources.
• Noise sources such as a window with traffic outside, motors, microwave
ovens, refrigerators, or fluorescent lighting.
• Excessive dust sources such as a workshop or garage.
• Excessive moisture.
• Extremely low temperature.
• Mechanical vibration or shock such as on top of the washing machine or
workbench.
5
Getting started
Telephone base installation
Install the telephone base as shown below. Make sure that the electrical outlet
is not controlled by a wall switch.
If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL)
through your telephone line(s), you must install a DSL filter between the
telephone base and the telephone wall jack. The filter will prevent noise and
caller ID problems caused by DSL interference. Please contact your DSL service
provider for more information about DSL filters.
The telephone base is set for desktop use. If you want to change to wallIf you want to change to wall
mounting position, you will need to install the supplied wall mount bracket to the
telephone base, see page 9 for details.
2. Route the power cord through the
slot next to the telephone jack.
1. Plug the small
end of the power
adapter into the
power jack at
the bottom of
the telephone
base.
�. Plug one end of
the telephone
line cord into the
telephone jack at
the bottom of the
telephone base.
6. Plug the large
end of the
power adapter
into a power
outlet not
controlled by a
wall switch.
Power
adapter
7.Raise the antenna.
Telephone
line cord
DSL filter (not included),
required if you have DSL
high-speed Internet service.
6
4. Place the cords
into the bracket
channels.
5. Plug the other
end of the
telephone
line cord into
a telephone
jack.
Getting started
�harger installation
Plug the power adapter
into an electrical outlet not
controlled by a wall switch.
IMPORTANT INFORMATION
Use only the power adapter(s) supplied with this product. To order a replacement
1.
power adapter, visit our website at www.telephones.att.com, or call
1 (800) 222-�111. In Canada, dial 1 (866) 288-4268.
The power adapters are intended to be correctly oriented in a vertical or floor
2.
mount position. The prongs are not designed to hold the plug in place if it is
plugged into a ceiling, under-the-table or cabinet outlet.
7
Getting started
Battery installation & charging
Install the battery as shown below. After installing the battery, you can make
and receive short calls. Place the handset in the telephone base or charger
when not in use. For optimal performance, charge the handset battery for
at least 16 hours before use. See the table on page 84 for battery operating
times.
Step 1
Press the depression
and slide the battery
compartment cover
downwards (if
necessary).
Step 2Step 3
Plug the battery securely
into the connector inside
the handset battery
compartment, matching
the color-coded label.
Insert the supplied battery
with the label THIS SIDE UP facing up as indicated.
Align the cover flat
against the battery
compartment
cover, then slide
it upwards until it
clicks into place.
Step 4
Charge the handset by placing it face up in the
telephone base or charger. The CHARGE light will
be on when charging.
IMPORTANT INFORMATION
Use only the supplied rechargeable battery or replacement battery (model BT8001). To
order, visit our website at www.telephones.att.com or call 1 (800) 222-
�111. In Canada, dial 1 (866) 288-4268.
8
Getting started
Installation options
The telephone base is set for desktop use. It is possible to change to wall
mounting position by installing the wall mount bracket provided. Wall
mounting requires a telephone outlet wall mounting plate with mounting
studs that may require professional installation. You can purchase the
mounting plate from many hardware or consumer electronics retailers.
Desktop to wall mount installation
To change the telephone base to the wall mount position, make sure that
you first unplug the telephone line cord and power adapter cord from the
wall outlets before you begin. In addition, to prevent possible damage,
remove the handset from the telephone base.
1. Position the telephone base as shown below, and insert the extended tabs of
the bracket into the slots under the telephone base.
2. Push down the telephone base until it clicks into place on both sides of the
bracket.
9
Getting started
Installation options
Desktop to wall mount installation
3. Bundle the telephone line cord and power adapter cord, and secure them withBundle the telephone line cord and power adapter cord, and secure them with
a twist tie before placing them behind the telephone base as shown below.
4. Align the holes on the bracket with the standard wall plate and slide the
bracket until the telephone is secured as shown below. Plug the telephone
line cord into a telephone wall jack. Plug the power adapter into a power
outlet not controlled by a wall switch.
DSL filter (not included),
required if you have DSL
high-speed Internet service.
10
Getting started
Installation options
Desktop to wall mount installation
5. Make sure the telephone is securely positioned as shown below.
11
Getting started
Installation options
Wall mount to desktop installation
To change the telephone base to the desktop position, make sure that you firstmake sure that you first
unplug the telephone line cord and power adapter cord from the wall outlets
before you begin. In addition, to prevent possible damage, remove the handset
from the telephone base.
1. Remove the telephone base from the wall and untie the bundled telephoneuntie the bundled telephone
line cord and power adapter cord.
2. Press on the catches on both sides of the bracket (indicated by arrows below)
to unlock the telephone base from the bracket.
The catch on the side
of the telephone base.
3. Pull the telephone base up to detach it from the bracket.
12
Getting started
Installation options
4. Plug the telephone line cord into a telephone wall jack, and plug the power
adapter cord into a power outlet not controlled by a wall switch. Route the
cords through the bracket channels.
Power outlet not
controlled by a wall
switch.
Telephone
line cord
Power
adapter
DSL filter (not included),
required if you have DSL
high-speed Internet service.
13
Getting started
Expansion handset
Your new AT&T TL92278/TL92328/TL92378 telephone system canTL92278/TL92328/TL92378 telephone system cantelephone system can
accommodate up to 12 handsets. You can add new handsets (AT&T TL90078,
purchased separately) to your telephone system, but each device must be
registered with the telephone base before use. To register a new handset,
see page 15.
The handsets provided with the TL92278 come pre-registered as HANDSET 1 and HANDSET 2. You can register up to 10 additional handsets to the
telephone base, and they will be assigned numbers in the order they are
registered (HANDSET �, HANDSET 4, HANDSET 5 and so on).
The handsets provided with the TL92328/TL92378 come pre-registered
as HANDSET 1, HANDSET 2 and HANDSET �. You can register up to nine
additional handsets to the telephone base, and they will be assigned numbers
in the order they are registered (HANDSET 4, HANDSET 5, HANDSET 6 and
so on).
14
Getting started
Adding and registering handsets (optional)
Handsets purchased separately (AT&T TL90078)
NOT REGISTERED
need to be registered to the telephone base before
use. When first purchased, all expansion handsets
will showNOT REGISTEREDon the screen. The new
handset(s) may need to be charged for five minutes
before registering to the telephone base.
PRESS HNDST LOC
4 SEC ON BASE
PLEASE WAIT...
HANDSET X
REGISTERED
To register a handset to your telephone base
1. Place the unregistered handset into the telephone
base. IfPRESS HNDST LOC 4 SEC ON BASEdoes
not appear on the handset screen after a few
seconds, remove the handset and place it in the
telephone base again.
2. On the telephone base, press and hold
HANDSET LOCATOR for about four seconds
(until the redIN USElight on the telephone base
turns on) and then release the button. The handset
will show PLEASE WAIT...and it will take about 10
seconds to complete the registration. The handset
will displayHANDSET X REGISTERED, with X being
the handset number (1-12). There will be a beep
sound if the registration is successful.
NOTES:
1. If the registration is not successful, the display will show NOT REGISTERED. To reset the handset, remove the handset from the
telephone base and place it back in. Try the registration process
again.
2. You cannot register a handset if any other system handset is in
use.
15
Getting started
Replacing a handset
You may need to de-register your handsets if:
You have twelve registered handsets and need to replace a unit.
-OR-
You wish to change the designated handset number of your registered
handsets.
You must first de-register ALL the handsets, and then re-register each handset
you wish to use.
Please read carefully through all the instructions on this page before
beginning the de-registration process.
To de-register all handsets
1. Press and hold HANDSET LOCATOR on the telephone base for about 10
seconds (until the IN USE light turns on and starts to flash), then release
the HANDSET LOCATOR button.
2. Immediately press and release HANDSET LOCATOR again. You must
press HANDSET LOCATOR while the IN USE light is still flashing. (The
light flashes for about seven seconds. If the light stops flashing, pick up the
handset and place it back into the telephone base, then start again with
step one above.)
3. The handset(s) will show SEARCHING FOR BASE and it will take about 10
seconds to complete the de-registration process. ALL handsets will show
NOT REGISTERED if de-registration was successful.
4. To re-register the handset(s) to the telephone base, follow the registration
instructions on page 15.
NOTES:
1. If the de-registration process was not successful, you may need to reset the system and try
again. To reset: pick up the handset and press the HOME/FLASH button, then press the
OFF/CLEAR button and place the handset back into the telephone base. You may also reset
by unplugging the power from the telephone base and plugging it back in.
2. You cannot de-register the handset(s) if any other system handset is in use.
16
Bluetooth
Introducing Bluetooth
Your new AT&T TL92278/TL92328/TL92378 telephone system with BluetoothTL92278/TL92328/TL92378 telephone system with Bluetoothtelephone system with Bluetooth
wireless technology has the following features:
• Pair a Bluetooth enabled cell phone with the telephone base. Pair a Bluetooth enabled cell phone with the telephone base.
• Connect a cell phone to make and receive Connect a cell phone to make and receive CELLULAR calls. Only one cell
phone can be paired and connected on a call at a time.
• Make and receive calls using your cell phone plan while benefiting from the Make and receive calls using your cell phone plan while benefiting from the
ease and comfort of your home telephone system.
IMPORTANT INFORMATION
• Refer to your cell phone user's manual for more information about itsRefer to your cell phone user's manual for more information about its
Bluetooth function.
• Make sure that your Bluetooth enabled cellular phone is between one toMake sure that your Bluetooth enabled cellular phone is between one to
12 feet away from the telephone base in order to maintain a clear and
consistent connection between your Bluetooth cell phone, telephone base
and cell tower.
• Make sure that your cellular phone has sufficient signal strength. You mayMake sure that your cellular phone has sufficient signal strength. You may
need to move the cellular phone and telephone base to a location where
the cellular signal may be stronger.
• Charge your Bluetooth cell phone while it is connected to the telephoneCharge your Bluetooth cell phone while it is connected to the telephone
base because your cell phone's battery will discharge faster while it is
connected wirelessly to the telephone base.
• Monitor your cell phone's usage because airtime is deducted from yourMonitor your cell phone's usage because airtime is deducted from your
cellular plan for the duration of the CELLULAR calls.
Refer to the Bluetooth Setup section (pages 19-20) to learn how to set up
your Bluetooth device. Refer to the Handset operation section (page 27) on
how to operate your Bluetooth devices with your new AT&T telephone system
with Bluetooth wireless technology. Refer to the Troubleshooting section
(pages 85-94) if you experience difficulty when using the telephone system.
17
Bluetooth
Glossary of terms
Below are some terms used in this user’s manual to help you become familiar
with using your Bluetooth devices and your new AT&T telephone system.
Bluetooth cell phone - Refers to a mobile Bluetooth enabled cellular
telephone.
CELLULAR line - The communications service provided through your
Bluetooth enabled cellular telephone.
HOME line - Your conventional telephone land line.Your conventional telephone land line.
Connected - A Bluetooth device can only be used when it is connected to
the telephone base.
Paired Devices - Once a Bluetooth device has been paired with the
telephone base, it will be identified as registered to the telephone base. Only
one Bluetooth cellular phone can be paired with the telephone base.
Pairing - This refers to the process of two Bluetooth devices registering
device information with each other. The telephone base must be paired with a
Bluetooth cellular phone before the Bluetooth device can be used. Depending
on the manufacturer, this is also referred to as Bonding.
PIN - By default, the PIN is 0000 for the telephone base and for most
Bluetooth devices. PIN information must be exchanged between Bluetooth
devices before they can be used. This is also known as a Passkey or Passcode.
18
Bluetooth
NOTE:
Bluetooth device
can be paired with
the telephone base
at a time.
Only one
Bluetooth setup
To use a Bluetooth-enabled cellular phone with
your telephone, you must first pair and connect
your Bluetooth cellular phone with the telephone
base.
Pairing a device
Before you begin, make sure that your Bluetoothenabled cellular phone is not connected to any
other Bluetooth device. Refer to your cellular
phone user's manual to learn how to search for or
add new Bluetooth devices.
To pair and connect a cellular phone:
1. Press and hold the Bluetooth button on the
telephone base until it is flashing. The Bluetooth
feature will be activated.
2. Using your cellular phone, turn on the Bluetooth
feature and search for a new device.
3. Once your cellular phone has found the AT&T DECT 6.0 telephone base, select it.
HANDSET 1
4. Using your cellular phone, enter the PIN of the
telephone base (the default PIN is 0000) to
continue the pairing process.
When a device is successfully connected, the
status icon will display on the cordless handset
screen, and the light of the Bluetooth button on
the telephone base will be on steadily.
Auto connection
Once your have paired a device with the
telephone base, the pairing information is stored
in the telephone base. If the paired device
becomes disconnected, the telephone base will
automatically search and re-connect to that device.
If the connection does not resume in a minute, you
will need to re-connect to that device manually
(page 20).
19
Bluetooth
Bluetooth setup
Manual connection
To manually re-connect a paired device, make
sure the Bluetooth feature is turned on in your
cellular phone, select AT&T DECT 6.0 from the
paired device list in your cellular phone. Once the
connection is established again, the Bluetooth
button on the telephone base will turn back on.
Turning off the auto connection
If you do not want the telephone base to
re-connect to a paired device automatically after
it is disconnected, you can turn off the auto
connection feature manually. While a paired
device is connected to the telephone base, enter
the paired device list in the cellular phone and
disconnect the device from the telephone base;
refer to the user's manual of your cellular phone
for instructions. The telephone base will not search
and re-connect to that paired device until this
feature is activated again.
To resume the auto connection between the
paired device and the telephone base, make
sure the Bluetooth feature is turned on in your
cellular phone, select AT&T DECT 6.0 from the
paired device list in your cellular phone. The auto
connection will then be established again.
Replace a paired device
If you want to pair and connect a new device when
there is already a device paired with the telephone
base, press and hold the Bluetooth button on the
telephone base until it is flashing, then start with
step two of Pairing a device on page 19. If you
do not pair a new device within two minutes, the
Bluetooth light on the telephone base will turn off
and the system will return to idle mode.
20
Handset settings
Handset main menu
To enter the main menu:
1. Press Press MENU/SELECTwhen the handset is in idle mode.
2. Press DIR / CID to select a handset feature menu, then press
MENU/SELECT to enter that menu.
To return to the idle mode, press and hold OFF/CLEAR.
DIRECTORY allows you
to store and search for
names and numbers
(page 41).
>
DIRECTORY
CALL LOG
RINGER VOLUME
allows you to set the
ringer volume (page
22).
>
RINGER VOLUME
RINGER TONE
LANGUAGE allows you
to set your handset
display language
(page 24).
CALL LOG allows you
to view caller ID history
(page 47).
>
CALL LOG
INTERCOM
RINGER TONE allows
you to set the ringer
for the HOME and
CELLULAR lines (page
23).
>
RINGER TONE
KEY TONE
CLR VOICEMAIL allows
you to turn off the new
voicemail indication
(page 25).
INTERCOM allows you
to intercom with other
handsets (page 37).
>
INTERCOM
RINGER VOLUME
KEY TONE allows you
to turn the keypad
tones on or off (page
24).
>
KEY TONE
LANGUAGE
HOME AREA CODE
allows you to set your
home area code
(page 26).
>
LANGUAGE
CLR VOICEMAIL
>
CLR VOICEMAIL
HOME AREA CODE
21
>
HOME AREA CODE
DIRECTORY
Handset settings
>
DIRECTORY
CALL LOG
>
DIRECTORY
CALL LOG
Handset settings
Using the feature menu, you can customize many
of the telephone’s settings.
1. Press MENU/SELECT when in idle mode (when
the phone is not in use) to enter the feature
menu.
2. Use DIR / CIDto scroll to the feature
to be changed. When scrolling through the
menu, the top menu item is always highlighted
with a > symbol.
3. Press MENU/SELECTto select the highlighted
item.
NOTE:
Press OFF/CLEAR to cancel an operation, back
up to the previous menu or exit the menu display. Press
and hold OFF/CLEAR to return to idle mode.
Ringer volume
Using this menu, you can set the ringer volume
level (1-6), or turn the ringer off. When the ringer
is turned off, appears on the handset screen.
The volume setting applies to both HOME and CELLULAR calls.
To adjust the RINGER VOLUME:
1. Press MENU/SELECT when in idle mode to enter
the feature menu.
>
RINGER VOLUME
RINGER TONE
RINGER VOLUME
2.
Use DIR / CIDto scroll to >RINGER VOLUME, then press MENU/SELECT.
3. Press DIR / CIDto sample each volume
level.
4. Press MENU/SELECT to save your preference and
return to the feature menu.
NOTE: The ringer volume also determines the ringer
volume of the intercom calls (pages 37-38) and the
paging tone for the handset locator feature (page 32). If
the handset ringer volume is set to off, that handset is
silenced for all incoming calls and paging.
22
Handset settings
>
DIRECTORY
CALL LOG
>
RINGER TONE
KEY TONE
Handset settings
Ringer tone
You can select different ringer tones for the HOME
and CELLULAR calls. You may choose one of 10
ringer tones.
To choose a ringer tone for the HOME line:
1. Press MENU/SELECT when in idle mode to enter
the feature menu.
>
HOME TONE
CELLULAR TONE
HOME TONE
1
>
DIRECTORY
CALL LOG
>
RINGER TONE
KEY TONE
>
CELLULAR TONE
HOME TONE
2. Use DIR / CID to scroll to >RINGER
TONE,
then press MENU/SELECT.
3. Press MENU/SELECT to select HOME TONE.
4. Press
DIR / CID
to get to the next ringer
tone and to hear a sample of it.
5. Press MENU/SELECT to save your preference and
return to the feature menu.
To choose a ringer tone for the CELLULAR line:
1. Press MENU/SELECT when in idle mode to enter
the feature menu.
2. Use DIR / CID to scroll to >RINGER
TONE,
then press MENU/SELECT.
3. Press
DIR / CID
to
scroll to
CELLULAR
TONE, then press MENU/SELECT.
4. Press
DIR / CID
to get to the next ringer
tone and to hear a sample of it.
5. Press MENU/SELECT to save your preference and
return to the feature menu.
CELLULAR TONE
1
23
Handset settings
>
DIRECTORY
CALL LOG
Handset settings
Key tone
The handset is factory programmed to beep with
each key press. If you turn off the KEY TONE,
there will be no beeps when keys are pressed.
To turn the KEY TONE on or off:
>
KEY TONE
LANGUAGE
KEY TONE
ON
>
DIRECTORY
CALL LOG
>
LANGUAGE
CLR VOICEMAIL
LANGUAGE
ENGLISH
1. Press MENU/SELECT when in idle mode to enter
the feature menu.
2. Use
DIR / CID
to scroll to >KEY TONE,
then press MENU/SELECT.
3. Press
DIR / CID
to select ON or OFF.
4. Press MENU/SELECTto save your preference
and return to the feature menu.
Language
In this menu, you can select the language used for
all screen displays.
To select a language:
1. Press MENU/SELECT when in idle mode to enter
the feature menu.
2. Use
DIR / CID
to scroll to
>LANGUAGE, then press MENU/SELECT.
3. Press
DIR / CID
to select ENGLISH,
FRANCAIS or ESPANOL.
4. Press MENU/SELECT to save your preference and
return to the feature menu.
24
Handset settings
Handset settings
Visual message waiting (voicemail) indicator
If you subscribe to a voicemail service offered
by your local telephone company, the voicemail
waiting indicator feature will provide a visual
indication when you have new voicemail
messages. The VOICEMAIL light on the telephone
base will flash, and NEW VOICEMAIL and the
icon will appear on the handset screen(s).
NOTES:
1. This feature does not indicate new answering system
messages recorded on your phone.
2. For more information about the difference between your
answering system and voicemail, see page 53.
Clear voicemail indication
>
DIRECTORY
CALL LOG
>
CLR VOICEMAIL
HOME AREA CODE
TURN OFF
INDICATOR?
NOTES:
1. Telephone company
voicemail may alert you
to new messages with
stutter (broken) dial tone.
Contact your telephone
company for more details.
2. For information about
using your voicemail
service, contact your
telephone company for
assistance.
Use this feature when the telephone indicates
there is new voicemail but there are none (for
example, when you have accessed your voicemail
while away from home). This feature only turns
off the displayed NEW VOICEMAIL message,
icon and VOICEMAIL light; it does not delete
your voicemail message(s). As long as you have
new voicemail messages, your local telephone
company will continue to send the signal to
activate the visual message waiting indicator.
To manually turn off the new voicemail indicator:
1. Press MENU/SELECT when in idle mode to enter
the feature menu.
2. Use DIR / CID to scroll to
>CLR VOICEMAIL, then press MENU/SELECT.
3. Press MENU/SELECT again to turn the voicemail
indication off, or press OFF/CLEAR to cancel
the procedure.
25
Handset settings
>
DIRECTORY
CALL LOG
>
HOME AREA CODE
DIRECTORY
Handset settings
Home area code
If you dial seven digits to make a local call (no
area code required), program your area code
into the telephone as the home area code. After
setting, if you receive a call from within your
home area code, the caller ID history will only
display the seven digits of the telephone number.
1. Press MENU/SELECT in the idle mode to enter
the handset main menu.
HOME AREA CODE
___
DELETE/MUTE
2. Use
DIR / CID
to scroll to
>HOME AREA CODE, then press MENU/SELECT.
3. Press the dial pad keys to enter a three-digit
home area code. Press DELETE/MUTE to delete
digit while entering.
4. Press MENU/SELECT to save and return to the
main menu.
NOTE: If, in the future, your telephone service provider
requires you to dial 10 digits to make a local call (area
code + phone number), re-program the home area code
by following the steps above. With the home area code
displayed, press and hold DELETE/MUTE to remove the
contents. The home area code will now be restored to its
default setting of
_ _ _
.
Temporary ringer silencing
Press OFF/CLEAR or DELETE/MUTE while the
telephone is ringing to silence the ringer temporarily.
This will silence the ringer without disconnecting the
call. The next incoming call will ring normally at the
preset volume.
OFF/CLEAR
NOTE: Each handset will ring when there is an incoming
call unless the ringer volume is turned off. Pressing
OFF/CLEAR or DELETE/MUTE on one handset will only
silence the ringer of that particular handset.
26
Telephone operation
HOME 0:00:30
NOTE:
Pressing
HOME/FLASH to
access services from
your local telephone
service provider will
not affect the elapsed
time.
Elapsed
time
Handset operation
Making a HOME call
To make a HOME call:
• Press HOME/FLASH or SPEAKER, then enter
the telephone number.
To end a HOME call:
• Press OFF/CLEAR or return the handset to the
telephone base or charger.
The screen displays the elapsed time as you talk
(in hours, minutes and seconds).
On-hook dialing (predialing)
• Enter the telephone number. Press
DELETE/MUTE or OFF/CLEAR to make
corrections when entering the phone number.
• Press HOME/FLASH or SPEAKER to dial.
Answering a HOME call
To answer a HOME call:
• Press HOME/FLASH or SPEAKER.
To end a HOME call:
• Press OFF/CLEAR or return the handset to the
telephone base or charger.
Call waiting on the HOME line
If you subscribe to call waiting service with your
local telephone service provider, you will hear a
beep if someone calls while you are already on a
call.
Press HOME/FLASH to put your current call on
hold and take the new call. You can press
HOME/FLASH at any time to switch back and
forth between calls.
27
Telephone operation
Handset operation
Receive a CELLULAR call while on a HOME call
While on a HOME call and there is an incoming
CELLULAR call, CELLULAR on the handset will
flash and you will hear a short beep.
To answer the incoming CELLULAR call:
• Press CELLULAR on the handset. The HOME
call will automatically be placed on hold and
HOME/FLASH will start flashing.
To end the CELLULAR call:
• Press OFF/CLEAR on the handset. The HOME
line will still be on hold. HOME LINE HELD will
appear on the screen display.
To resume the HOME call already on hold:
• Press HOME/FLASH on the handset.
NOTE: If you have voicemail service active on your
cellular phone, and you do not answer the incoming
CELLULAR call, the call will be answered by your
cellular phone's voicemail. Contact your cellular service
provider for more information about voicemail service.
28
Telephone operation
Handset operation
Making a CELLULAR call
CELL 0:00:30
Elapsed
time
To make a CELLULAR call:
• Enter the telephone number (pre-dial mode),
then press CELLULAR. Press DELETE/MUTE
or OFF/CLEAR to make corrections when
entering the phone number.
To end a CELLULAR call:
• Press OFF/CLEAR or return the handset to the
telephone base or charger.
The screen displays the elapsed time as you talk
(in hours, minutes and seconds).
NOTES:
1. Some cellular phones may have default setting that has
disabled the feature of making call through the Bluetooth
connection, make sure this setting is enabled before
making a CELLULAR call.
2. You may hear interference if your cellular phone is too
close to the telephone base during a CELLULAR call. Make
sure that your Bluetooth enabled cellular phone is between
one to 12 feet away from the telephone base in order to
maintain a reliable connection between your Bluetooth cell
phone, telephone base, and cell tower.
Answering a CELLULAR call
To answer a CELLULAR call:
• Press CELLULAR or SPEAKER.
To end a CELLULAR call:
• Press OFF/CLEAR or return the handset to the
telephone base or charger.
Call waiting on the CELLULAR line
If you subscribe to call waiting service provided by
your cellular service provider, you will hear one or
more beeps if you have an incoming CELLULAR
call while already on a call.
Press CELLULAR to put your current call on
hold and take the new call. You can press
CELLULAR at any time to switch back and forth
between calls.
29
Telephone operation
Handset operation
Receive a HOME call while on a CELLULAR call
While on a CELLULAR call and there is an
incoming HOME call, HOME/FLASH will flash on
the handset and you will hear a short beep.
To answer the incoming HOME call:
• Press HOME/FLASH on the handset. The CELLULAR line call will automatically be placed
on hold and CELLULAR will start flashing.
To end the HOME call:
• Press OFF/CLEAR on the handset. The
CELLULAR line will still be on hold. CELL LINE
HELD will appear on the display.
To resume the CELLULAR call on hold:
• Press CELLULAR on the handset.
NOTE: If the answering system is on and you do not
answer an incoming HOME call while on the CELLULAR
line, the incoming HOME line call will be answered by
the answering system.
30
Telephone operation
HOME
0:00:30
REDIAL
888-883-2445
Elapsed
time
Handset operation
Handset speakerphone
During a call, you can press SPEAKER to alternate
between hands-free speakerphone and normal
handset use. Press OFF/CLEAR to hang up.
For increased sound quality while using the
speakerphone, place the handset on a flat surface
with the dial pad facing up.
NOTES:
1. When the battery is low, the speakerphone will be disabled.
However, if the handset enters low battery mode while
you are using the speakerphone, the call will remain in
speakerphone mode until you hang up.
2. When the battery is low, you cannot switch a call from
normal handset use to speakerphone mode.
Last number redial
To view the five most recently dialed numbers:
• Press REDIAL/PAUSE to display the most
recently called number (up to 30 digits).
• Press DIR / CID or REDIAL/PAUSE
repeatedly to view up to five recently called
numbers.
The handset will beep twice at the beginning and
at the end of the list.
Press OFF/CLEAR to exit.
To redial a number:
• Press HOME/FLASH or SPEAKER to dial the
displayed number from the HOME line.
-OR-
• Press CELLULAR to dial the displayed
number from the CELLULAR line.
-OR-
• Press HOME/FLASH or SPEAKER, then
REDIAL/PAUSE to call the most recently called
number (up to 30 digits).
While reviewing the redial memory, press
DELETE/MUTE to delete the displayed number.
31
Telephone operation
**PAGING**
Handset operation
Handset locator
The handset locator feature is useful if you misplace
a handset(s).
To start the paging tone:
• Press HANDSET LOCATOR at the telephone
base. This starts the paging tone on the handset(s)
for 60 seconds.
NOTE: When paging, if you press OFF/CLEAR or
DELETE/MUTE on a handset, the ringer of the handset will
be silent but the handset locator feature will not be
cancelled.
To stop the paging tone:
• Press HOME/FLASH, SPEAKER, or any dial
pad key (0-9, *, or #) on the handset(s),
–OR–
• Press HANDSET LOCATOR on the telephone
base.
NOTE: The handset ringer volume also determines the level
of the paging tone. If the handset ringer volume level is set
to off, that handset will be silent for all calls and paging
(page 22).
32
Telephone operation
Volume
control
Options while on calls
Volume control
To adjust the listening volume on a handset:
Press DIR / CID to adjust the listeningto adjust the listening
volume when on a call. Each press of the button
increases or decreases the volume level by one
increment.
NOTES:
1. All volume settings (handset and speakerphone) are
independent.
2. When the volume reaches the minimum or maximum setting,
you will hear two beeps.
Multiple handset use
You can conference with another system handset
while you are on a HOME or CELLULAR call.
However, you cannot conference between a
HOME call and a CELLULAR call. A maximum ofA maximum of
two handsets can be used on an outside call.
If a handset is already on a HOME call and you
would like to join the call, press HOME/FLASH or
SPEAKER on another system handset.
-OR-
If a handset is already on a CELLULAR call and
you would like to join the call, press CELLULAR
on another system handset
Press OFF/CLEAR or place the handset in the
telephone base or charger to end the call. The call
will not be terminated until all handsets hang up.
NOTE: A maximum of four handsets can be used at a
time. When two handsets are being used on either the
HOME or CELLULAR call, the other two system handsets
can be used for a call on the line that is not being used.
33
Telephone operation
DELETE/MUTE
Options while on calls
Mute
The mute function allows you to turn off the
microphone. You can hear the caller, but the
caller will not be able to hear you.
To mute a call:
• Press DELETE/MUTE to turn off the microphone.
When mute is on, the handset screen will show
MUTED for a few seconds and the MUTE icon
will be shown until mute is turned off.
To un-mute a call:
• Press DELETE/MUTE again and resume speaking.
When mute is turned off, MICROPHONE ON
will display temporarily on the handset screen.
34
Telephone operation
Options while on calls
Hold
You can place a HOME or CELLULAR call on hold.
You will hear an alert tone if you have not taken
the call off of hold after 14 minutes. You will hear
another alert tone 30 seconds later. At 15 minutes
on hold, the call will automatically disconnect.
To place a HOME call on hold:
HOME LINE HELD
CELL LINE HELD
• Press the HOLD key on the handset. HOME
LINE HELD will appear on the display and
HOME/FLASH will flash.
To resume a HOME call that is on hold:
• Press HOME/FLASH again.
To place a CELLULAR call on hold:
• Press the HOLD key on the handset. CELL LINE HELD will appear on the display and
CELLULAR will flash.
To resume a CELLULAR call that is on hold:
• Press the CELLULAR key again.
35
Telephone operation
NOTES:
1. You cannot edit a
directory entry while
you are on a call. For
more details about the
directory, see page 41.
2. You cannot copy a
caller ID entry into the
directory while you
are on a call. For more
details about the caller
ID history, see page 47.
3. While on a call, only
the most recently called
number can be reviewed,
and erasing the entry is
not allowed. For more
details about the redial
memory, see page 31.
4. Press and hold
OFF/CLEAR to exit
redial, directory or caller
ID history when you are
on a call.
�hain dialing
This feature allows you to initiate a dialing
sequence from numbers stored in the directory,
caller ID history or redial list while you are on a
call. This feature is available only when you are
making a HOME call.
Chain dialing can be useful if you wish to access
numbers other than phone numbers (such as bank
account information or access codes) from the
directory, caller ID history or redial list.
Directory
1. Press MENU/SELECT twice.
2. Press
number.
3. Press MENU/SELECT to dial the displayed
number.
Caller ID history (call log)
1. Press MENU/SELECT.
2. Press
LOG.
3. Press MENU/SELECT.
DIR / CID
DIR / CID
to scroll to the desired
to scroll to >CALL
4. Press
DIR / CID
to scroll to the desired
number.
5. Press MENU/SELECT to dial the displayed
number.
Last number redial
Press REDIAL/PAUSE to display and dial the
most recently dialed number. If you press
REDIAL/PAUSE again within two seconds, the
number will not be dialed.
36
Telephone operation
Intercom
Use the intercom feature for conversations
between handsets.
You can buy additional expansion handsets
(model AT&T TL90078) for this telephone base.
Up to 12 handsets can be registered to the
telephone base.
The first nine handsets that you register will be
named Handsets 1-9. Use the handset number to
intercom and transfer calls.
Although the names for handsets 10-12 will
appear in their displays as 10-12, when you
intercom or transfer to one of them, you must
use *0 for Handset 10, *1 for handset 11, and *2
for Handset 12.
NOTES:
1. Before the intercom call
is answered, you can
cancel the intercom call
by pressing OFF/CLEAR
on the calling handset.
2. If the called handset
is not answered within
100 seconds, or if it is
in the directory or caller
ID history mode, or on a
call, or out of range, the
calling handset will show
the message UNABLE TO CALL TRY AGAIN.
3. Pressing OFF/CLEAR
or DELETE/MUTE will
temporarily silence the
intercom ringer.
Model TL92278 (two-handset system)
1. Press MENU/SELECT when in idle mode to enter
the feature menu.
2. Use DIR / CID to scroll to >INTERCOM,
then press MENU/SELECT.
3. The screen will show CALLING OTHER HANDSET. The called handset will ring, and
its screen will show OTHER HANDSET IS CALLING.
4. On the ringing handset, press HOME/FLASH or
SPEAKER to answer the intercom call.
To end the intercom call:
• Press OFF/CLEAR on either handset.
-OR-
• Place either handset in the charger or
telephone base.
37
Telephone operation
NOTES:
1. Before the intercom call
is answered, you can
cancel the intercom call
by pressing OFF/CLEAR
on the calling handset.
2. If the called handset
is not answered within
100 seconds, or if it is
in the directory or caller
ID history mode, or on a
call, or out of range, the
calling handset will show
the message UNABLE TO CALL TRY AGAIN.
3. Pressing OFF/CLEAR
or DELETE/MUTE will
temporarily silence the
intercom ringer.
4. A maximum of four
handsets can be used
at a time. When two
handsets are being used
on an intercom call, the
other two handsets in the
system can be used for a
call on either the HOME or
CELLULAR line.
Intercom
Models TL92�28/TL92�78 (three-handset
system)
1. Press MENU/SELECT when in idle mode to enter
the feature menu.
2. Use DIR / CID to scroll to
>INTERCOM, then press MENU/SELECT. The
screen will show INTERCOM TO:.
3. Enter the handset number 1-9 or, for handsets
10, 11 and 12, enter *0, *1 or *2, respectively.
The display will show CALLING HANDSET X,
with X being the handset number. The called
handset will ring, and its screen will show
HANDSET X IS CALLING.
4. On the ringing handset, press HOME/FLASH
or SPEAKER to answer the intercom call.
To end the intercom call:
• Press OFF/CLEAR on either handset.
-OR-
• Place either handset in the charger or
telephone base.
38
Telephone operation
�all transfer using intercom
Use the intercom feature to transfer an outside
call to another system handset.
Model TL92278 (two-handset system)
1. When on an outside call, press MENU/SELECT to
enter the feature menu.
2. Use DIR / CID to scroll to >TRANSFER,
then press MENU/SELECT. The outside call is
automatically placed on hold. The transferring
handset’s screen will show CALLING OTHER HANDSET. The called handset will ring, and
its screen will show OTHER HANDSET IS CALLING.
NOTES:
1. Before the intercom call
is answered, you can
cancel the transfer and
return to the outside call
by pressing and holding
OFF/CLEAR.
2. If the called handset does
not answer the intercom
call within 100 seconds,
is in directory or caller ID
history mode, is on a call,
or is out of range, the
transferring handset will
show UNABLE TO CALL TRY AGAIN on its screen
and will automatically
return to the outside call.
3. You can end the intercom
call and return to the
outside call by pressing
HOME/FLASH or
CELLULAR (depending
on which call is being
transferred) on the
transferring handset, or
pressing OFF/CLEAR on
the called handset.
3. On the ringing handset, press HOME/FLASH
or SPEAKER to answer the intercom call. You
can now talk without the outside caller hearing
the conversation.
4. Press OFF/CLEAR on the transferring
handset or place it in the telephone base or
handset charger to complete the transfer. The
transferring handset’s screen will show CALL TRANSFERED and the other handset will
automatically be connected to the outside call.
-OR-
Press HOME/FLASH or CELLULAR
(depending on which call is being transferred)
on the called handset to let both parties
conference with the external line.
39
Telephone operation
�all transfer using intercom
Models TL92�28/TL92�78 (three or more
handsets)
NOTES:
1. Before the intercom call is
answered, you can cancel
the transfer and return
to the outside call by
pressing and holding
OFF/CLEAR.
2. If the called handset does
not answer the intercom
call within 100 seconds,
is in directory or caller
ID history mode, is on a
call, or is out of range, the
transferring handset will
show UNABLE TO CALL TRY AGAIN on its screen
and will automatically
return to the outside call.
3. You can end the intercom
call and return to the
outside call by pressing
the HOME/FLASH or
CELLULAR (depending
on which call is being
transferred) on the
transferring handset, or
pressing OFF/CLEAR on
the called handset.
1. When on an outside call, press MENU/SELECT
to enter the feature menu.
2. Use DIR / CID to scroll to
>TRANSFER, then press MENU/SELECT. The
screen will show INTERCOM TO:
3. Enter the handset number 1-9 or, for handsets
10, 11 and 12, enter *0, *1 or *2, respectively.
The display will show CALLING HANDSET X,
with X being the handset number. The called
handset will ring, and its screen will show
HANDSET X IS CALLING.
4. On the ringing handset, press HOME/FLASH
or SPEAKER to answer the intercom call. You
can now talk without the outside caller hearing
the conversation.
5. Press OFF/CLEAR on the transferring
handset or place it in the telephone base or
handset charger to complete the transfer. The
transferring handset’s screen will show CALL TRANSFERED and the other handset will
automatically be connected to the outside call.
-OR-
Press HOME/FLASH or CELLULAR
(depending on which call is being transferred)
on the destination handset to let both parties
conference with the external line.
40
Directory
Robert Brown
888-883-2445
About the directory
Shared directory
The directory is stored in the telephone base, and
is shared by all handsets. Changes made to the
directory on any one handset will apply to all.
NOTE: Only one handset can review the directory at a
time. If another handset attempts to enter the directory,
the screen will display NOT AVAILABLE AT THIS TIME.
Capacity
The directory can store up to 50 entries, with a
maximum of 15 alphanumeric characters (including
spaces) for the names and 30 digits for the
telephone numbers. A convenient search feature
can help you find and dial numbers quickly (page
45).
If there are already 50 entries, the screen will
display LIST FULL. You will not be able to store a
new number until an existing one is deleted.
Exiting the directory
Press OFF/CLEAR to cancel an operation, back
up to the previous menu, or exit the menu display.
Press and hold OFF/CLEAR to return to the idle
mode.
If you pause for too long while creating or
reviewing an entry, the procedure will time out
and you will have to begin again.
41
Directory
>
DIRECTORY
CALL LOG
�reating directory entries
To create a new directory entry
1. Press MENU/SELECT when in idle mode to enter
the feature menu.
2. Press MENU/SELECTagain to enter
>DIRECTORY menu.
3. Press DIR or CID to highlight STORE.
>
REVIEW
STORE
>
STORE
REVIEW
ENTER NUMBER
888-883-2445_
4. Press MENU/SELECT.
5. Enter the telephone number when prompted.
• Use the dial pad to enter up to 30 digits.
– Press DIR / CID to move the
cursor to the right or left.
– Press DELETE/MUTE to erase digits.
– Press and hold DELETE/MUTE to erase all
digits.
– Press and hold REDIAL/PAUSE to enter a
three-second dialing pause.
-OR-
• Copy a number from redial by pressing
REDIAL/PAUSE then press DIR or CID,
or pressing REDIAL/PAUSE repeatedly to locate the number to copy. Press
MENU/ SELECTto copy the number.
6. Press MENU/SELECT to save the number in the
display.
The display will show ALREADY SAVED if the
number is already in the directory. The same
number cannot be saved twice.
42
Directory
Dial
Key
1
123456789
1#‘,-.&
ABC2abc
DEF3def
GHI4ghi
JKL5jkl
MNO6mno
PQRS7pqrs
TUV8tuv
WXYZ9wxyz
0
*?!/()@
space
Characters by number of key presses
2
3
4
5
6
7
8
9
0
*
#
ENTER NAME
Robert Brown_
NOTE: The first letter
of every word will be
capitalized. The
remaining letters in a
word begin with
lower case letters
shown in the chart to
the right.
�reating directory entries
7. Enter the name when prompted.
• Use the dial pad to enter a name (up to
15 characters). Each time a key is pressed,
the character on that key will be displayed.
Additional key presses will produce other
characters on that key. See the chart below.
– Press– PressPress DIR or CID to move the
cursor to the right or left.
– Press DELETE/MUTE to erase letters.
– Press and hold DELETE/MUTE to erase all
letters.
Robert Brown
888-883-2445
8. Press MENU/SELECTto store your new directory
entry. The name and the telephone number will
then be shown on the screen. To change them
later, see page 46.
43
Directory
DIR
Directory review
To review directory entries
1. Press DIR when in idle mode to display the
first entry in the directory. DIRECTORY EMPTY
will be displayed if there are no directory
entries.
-OR-
You can also display the first entry in the
directory by pressing MENU/SELECT twice,
then pressing MENU/SELECT again to choose
>REVIEW.
2. Press DIR or CIDto browse through
the directory. Entries will be displayed
alphabetically by the first letter in the name.
44
Directory
DIR
Directory search
To search by name
1. Press DIR when in idle mode to display the
first listing in the directory. DIRECTORY EMPTY
will be displayed if there are no directory
entries.
2. When a name entry is displayed, press the dial
pad keys (2-9) to start a name search.
The directory will display the first name
beginning with the first letter associated with
the dial pad key if there is an entry in the
directory that begins with that letter.
3. To see other names that start with the letters
on the same dial pad key, keep pressing the
key. The names will be shown in alphabetical
order.
For example, if you have the names Jennifer, Jessie, Kevin and Linda in your directory:
• If you press 5 (JKL) once, you will see Jennifer.
• If you press 5 (JKL) twice, you will see Jessie.
• If you press 5 (JKL) three times, you will see
Kevin.
• If you press 5 (JKL) four times, you will see
Linda.
• If you press 5 (JKL) five times, you will see
Jennifer again.
NOTES:
1. If there is no name matching the first letter of the key you
press, you will see a name that matches the following letters
of the key.
2. If you press a key (2-9) and no name starts with the letters
on that key, the directory will show the entry that matches
the next letter in the directory.
45
Directory
Andrew
888-490-2005
EDIT NUMBER
888-883-2445
EDIT NAME
Andy
Andy
888-883-2445
To dial, delete or edit entries
To dial, delete or edit a directory entry (name
and number), the entry must be displayed on
the handset. Use the directory review or search
(pages 44-45) to display an entry.
Display dial
To dial a displayed number from the directory,
press HOME/FLASH or SPEAKER to dial from
the HOME line; or press CELLULAR to dial from
the CELLULAR line.
To delete an entry
When a directory entry is displayed, press
DELETE/MUTE to delete the displayed entry from
the directory. Once deleted, an entry cannot be
retrieved.
To edit an entry
When a directory entry is displayed:
1. Press MENU/SELECT to modify the entry. You
will be prompted to EDIT NUMBER.
Press the dial pad keys to add digits.
•
• Press DELETE/MUTE to erase digits.
• Press DIR or CID to move the cursor
to the right or left.
Press and holdREDIAL/PAUSE to add a three-
•
second pause if desired.
• Copy a number from redial by pressing
REDIAL/PAUSE then press DIR or CID,
or pressing REDIAL/PAUSE repeatedly to
locate the number to copy. Press
MENU/ SELECT to copy the number.
2. Press MENU/SELECT. You will be prompted toYou will be prompted to
EDIT NAME.
Press the dial pad keys to add characters
•
(page 43).
Press DELETE/MUTE to erase characters.
•
Press DIR or CID to move the cursor
•
to the right or left.
3. Press MENU/SELECTto confirm.
46
Caller ID
CHRISTINE SMITH
888-722-7702
NEW
AM
10:01
11/23
�aller ID operation
This product supports caller ID services provided
by most local telephone service companies.
Depending on your service subscription, you may
see the caller’s number, or the caller’s name and
number which are sent by the telephone company
after the first or second ring. Caller ID from the
HOME line allows you to see the name, number,
date and time of the incoming call. However,
caller ID from the CELLULAR line only shows the
number of the incoming call; date and time of the
call will not be shown.
Caller ID with call waiting lets you see the name
and telephone number of the caller before
answering the telephone, even when on another
call. For incoming HOME calls, the time and date
will also be sent by the telephone service provider
along with the caller ID information. For incoming
CELLULAR calls, only the caller's number will be
provided. These services are available only if both
you and the caller are in areas offering caller ID
service, and if both telephone companies use
compatible equipment.
Contact your local telephone company and
cellular service provider if:
• You have both caller ID and call waiting, but as
separate services (you may need to combine
these services).
• You have only caller ID service, or only call
waiting service.
• You don’t subscribe to any caller ID or call
waiting services.
You can use this product with regular caller
ID service, or you can use this product’s other
features without subscribing to either caller ID or
combined caller ID with call waiting service.
47
Caller ID
CHRISTINE SMITH
888-722-7702
NEW
AM
10:01
11/23
�aller ID operation
Caller ID history information
If you subscribe to caller ID services, provided by
your local telephone company and/or cellular
service provider, the caller ID history storesthe caller ID history stores
information about the last 50 incoming calls forfor
both the HOME and CELLULAR lines.
Although the caller ID history records the caller
ID information of both lines, the CELLULAR
line caller ID entries only provide the incoming
telephone number. The Bluetooth name of the
cellular phone will also appear. However, if the
number on the incoming CELLULAR call matches
a number in the directory, the name will be
retrieved from the matched directory entry.
Review the caller ID history to find out who
called, to easily return the call, or to copy the
caller’s name and number into your directory.
The phone deletes the earliest entry when the log
is full to make room for new calls.
If you answer a call before the information
appears on the screen, it will not be saved in the
caller ID history.
The caller ID history is stored in the telephone
base, and is shared by all handsets. Changes
made on any one handset will be reflected in all.
NOTE: Only one handset can review the caller ID history
at a time. If another handset attempts to enter the
directory or caller ID history, it will display NOT AVAILABLE AT THIS TIME.
Incoming
HOME call
Caller’s name
CHRISTINE SMITH
888-722-7702
NEW
AM
10:01
Time of call
11/23
Date of call
Caller’s number
Appears when the
call is missed and
un-reviewed
Incoming
CELLULAR call
48
Caller ID
Chris
888-722-7702
10:01
AM
NEW
11/23
�aller ID operation
Memory match
If the incoming telephone number exactly matches
a telephone number in your directory, the name that
appears on the screen will match the corresponding
name in your directory.
For example, if Christine Smith calls, her name will
appear as Chris if this is how you entered it into your
directory.
NOTE: The number shown by your caller ID will be in the
format sent by the phone company. The phone company
usually delivers ten-digit phone numbers (area code plus
phone number). If the telephone number of the caller
does not exactly match a number in your directory, the
name will appear as it is delivered by the phone company.
For example, if the phone company includes the area code
and the directory number does not, the name will appear
as delivered by the phone company.
There are also occasions when other information
or no information is displayed for various reasons:
On-screen
message
PRIVATE
NUMBER
PRIVATE
NAME
PRIVATE
CALLER
UNKNOWN
NUMBER
UNKNOWN
NAME
UNKNOWN
CALLER
49
Reason
The caller's number has been set
as private.
The caller's name has been set
as private.
Caller's name and telephone
number are not revealed at
caller's request.
Your local telephone company is
unable to determine the caller's
number.
Your local telephone company is
unable to determine the caller's
name.
Your local telephone company is
unable to determine the caller's
name and telephone number.
Calls from other countries may
also generate this message.
Caller ID
HANDSET 1
6 MISSED CALLS
Robert Brown
888-883-2445
NEW
AM
10:31
11/23
�aller ID operation
Missed (new) calls indicator
When a handset is in idle mode and has calls that
have not been reviewed, its screen will show XX MISSED CALLS.
All entries which have not been reviewed will be
counted as missed calls when the phone is idle. Each
time an entry in the caller ID history marked NEW is
reviewed, the number of missed calls decreases by
one.
If you have too many missed calls and you do not
want to review them one by one, but you still want
to keep them in the caller ID history, you can press
and hold OFF/CLEAR for four seconds when the
handset is idle. All the entries in the caller ID history
will be considered old (have been reviewed), and the
missed calls counter is reset to 0.
50
Caller ID
HANDSET 1
6 MISSED CALLS
CID
Robert Brown
888-883-2445
10:31AM11/23
Charlie Johnson
800-222-3111
10:21AM11/23
The various dialing options are:
1-883-2445
888-883-2445
1-888-883-2445
1-883-2445
888-883-2445
1-888-883-2445
NEW
NEW
883-2445
883-2445
Press #
Press 1
To review the caller ID history
To review the caller ID history
1. Press CID to review the caller ID history in
reverse chronological order starting with the
most recent call.
-OR-
You can also review the caller ID history by
pressing MENU/SELECT, and using
CID
to scroll to >CALL LOG, then press
MENU/SELECT.
2. Press
DIR or CID
to scroll through the
list as shown on the left.
To dial from the caller ID history
While reviewing an entry in the caller ID history:
• To dial a displayed number from the caller ID
history.
Press HOME/FLASH or SPEAKER to dial
from the HOME line, or press CELLULAR to
dial from the CELLULAR line.
-OR-
• Press # repeatedly to display different dialing
options for local and long distance numbers
before dialing or saving the telephone number
in the directory. See the example on the left.
You may also press 1 repeatedly to add or
remove a 1 in front of the telephone number
before dialing or saving the telephone number
in the directory. See the examples on the left.
When the number displayed is in the correct
format for dialing, following the above step to
dial the number.
DIR or
51
Caller ID
To review the caller ID history
Other options
• Press DELETE/MUTE to delete the displayed
entry from the caller ID history.
• When an entry from the caller ID history is
displayed, press and hold DELETE/MUTE to
delete all entries from the caller ID history.
When the screen displays DELETE ALL CALLS?
press MENU/SELECT to clear the caller ID
history of all entries, or press OFF/CLEAR to
exit and leave all entries in the caller ID history
intact.
• Press MENU/SELECTto copy the entry into
your directory. You can edit the name and the
number (see page 46).
• Press OFF/CLEAR to exit the caller ID history.
NOTES:
1. You may need to change how a caller ID number will be
dialed if the entry is not displayed in the correct format.
Caller ID numbers may appear with an area code which may
not be required for local calls, or without a 1 which may be
needed for long distance calls (see page 51).
2. If neither the name nor number is provided, UNABLE TO SAVE will be displayed.
52
Answering system
About the answering system
Answering system and voicemail
Your telephone has both a digital answering
system and voicemail indication. Voicemail is
offered by your telephone service provider (fees
may apply). Your telephone’s answering system
and voicemail indication are independent features,
and each alerts you to new messages differently.
For more information on the voicemail indicators
see page 25. To listen to your voicemail, you
typically dial an access number provided by your
telephone company, followed by a security code
or PIN. To listen to messages recorded on your
digital answering system, press
button on the telephone base.
If you subscribe to caller ID/call waiting service
through your telephone service provider, you
can use your telephone answering system and
voicemail together. Set your answering system to
answer calls at least two rings earlier than your
voicemail is set to answer. For example, set your
voicemail to answer calls after six rings and set
your answering system to answer after four rings.
Some voicemail providers may program the delay
before answering calls in seconds instead of rings;
in this case, allow six seconds per ring when
determining the appropriate setting. By doing this,
if you are on a call, or if the answering system is
busy recording a message and you receive another
call, the second caller can leave a voicemail
message.
PLAY/STOP
53
Answering system
NOTE: Only messages
from the HOME line can
be recorded in the
system.
About the answering system
The answering system can record up to 99
messages, depending on the length of each
message. Individual messages can be up to four
minutes, and the maximum recording time is 14
minutes. The actual recording time depends on
individual message characteristics. Messages will
remain available for replay until you delete them.
When there are new messages (including
memos) on the answering system, the number
of messages stored will flash in the message
counter.
If F is flashing in the message counter, the
memory is full. You will have to delete some
messages before new ones can be recorded.
To play the answering system messages, press
PLAY/STOP. Press VOLUME on the side of
the telephone base to adjust the playback volumeto adjust the playback volume
when playing messages.
Voice prompts
The system provides voice prompts to guide you
through the setup procedures.
54
Answering system
NOTE: If the clock is
not set when a
message is recorded,
the system will
announce, "Time and day not set" before the
message is played.
Day & time announcement
Before playing each message, the answering
system announces the day and time the message
was received.
If you subscribe to caller ID service from
your local telephone company, the time will
automatically be set with every incoming call. You
must set the year so that the day of the week can
be calculated from the caller ID information.
To check day & time
You can press CLOCK when the system is idle to
hear the current day and time.
If you do not hear the correct year, time and day,
follow the steps below.
To set day & time
Follow the steps below to set the year, time and
day, so the day and time are correct. Each time
you press SKIP or REPEAT, the year, hour,
minute or day is adjusted by one increment.
Press and hold SKIP or REPEAT to adjust the
minutes or year by increments of ten.When you
hear the correct setting, press CLOCK to move to
the next setting.
1. Press CLOCK. The system will announce the
current clock setting, and then announce “To set the clock, press CLOCK.”
2. Press CLOCK. The system will announce the
current year setting, and then announce “To
change the year, press SKIP or REPEAT. To
change the hour, press CLOCK.”
3. Press CLOCK. The system will announce the
current hour setting, and then announce “To
change the hour, press SKIP or REPEAT. To
change the minute, press CLOCK.”
4. Press CLOCK. The system will announce the
current minute setting, and then announce “To
change the minute, press SKIP or REPEAT. To
change the day, press CLOCK.”
55
Answering system
Day & time announcement
5. Press CLOCK. The system will announce the
current day setting, and then announce “To
change the day, press SKIP or REPEAT. Press
CLOCK when you are done.”
6. Press CLOCK. The system announces the
current clock setting.
56
Answering system
Answering system mode
Unless you change it, the answering system will be
on and ready to record messages. You can turn the
answering system off, but if you do so, the answering
system will not answer calls and record incoming
messages.
To turn the answering system on or off:
• Press ANSWER ON to turn off your answering
system. The system will announce “Calls will not be answered” and then beep to confirm the
system is off. The ANSWER ON light will be off.
• To turn the system back on, press ANSWER ON.
The system will announce “Calls will be answered”
and then beep to confirm the system is on. The
ANSWER ON light will be on.
NOTE: If the answering system is off and there is an
incoming call, the system will answer after 10 rings and
announce to the caller, “Please enter your remote access code.” For more information about remote access codes,
see pages 68-69.
Call screening at the telephone base
If the answering system is on and the telephone
base volume is not off (set to 2 or higher), you
will hear the announcement and the incoming
message when a call comes in. If you want the
telephone base to be silent while messages are
being recorded, make sure the telephone base
volume is set to 1.
Call intercept
While screening a call, you can stop recording and
speak to the caller by pressing
HOME/FLASH or SPEAKER on the handset.
57
Answering system
Outgoing announcements
Outgoing announcements are the messages
callers hear when calls are answered by the
answering system.
The telephone has a prerecorded outgoing
announcement, “Hello. Please leave a message after the tone.” You can use this announcement,
or replace it with your own recording.
To play your current outgoing announcement
1. Press ANNC. and you will hear "Announcement.
Press PLAY or press RECORD."
2. Press PLAY/STOP to hear the outgoing
announcement. To replay the announcement,
press PLAY/STOP after playback is
completed.
Press ANNC. at anytime to exit the announcement menu.
To record a new outgoing announcement
1. Press ANNC. You will hear, "Announcement.
Press PLAY or press RECORD."
2. Press RECORD and begin speaking after you
hear, "Record after the tone. Press STOP when you are done."
3. Speak facing the telephone base from
approximately nine inches (20 cm) away.
4. Press
recorded announcement will be played back.
To listen to the recorded announcement again,
press
To record a new announcement, press RECORD
and follow the above steps. Press ANNC. at any
time to exit the announcement menu.
The elapsed time (in seconds) will be shown in
the message counter when recording. You can
record an announcement up to 90 seconds. An
announcement shorter than two seconds will not
be recorded.
PLAY/STOP when you are done. Your
PLAY/STOP after playback is completed.
58
Answering system
Outgoing announcements
To delete your outgoing announcement
1. Press ANNC. You will hear “Announcement.
Press PLAY or press RECORD."
2. Press PLAY/STOP to begin playback.
3. Press DELETE during playback to delete your
announcement. "Announcement deleted." will
be announced.
Press ANNC. to exit the announcement menu.
When your announcement is deleted, calls will be
answered with the pre-recorded announcement
previously described on page 58.
59
Answering system
NOTE: To adjust the
voice prompt volume,
press VOLUME .
Answering system setup
You can change the number of rings, telephone
base ringer volume, remote access code and
message alert tone.
1. When the phone is idle, press SETUP
repeatedly to hear the feature settings.
2. When you hear the feature you want to
change, press SKIP or REPEAT to change
the setting.
• Number of rings - set the number of rings
before the answering system answers an
incoming call.
• Base ringer - set the volume of the
telephone base ringer.
• Remote access code - change the code
required to access your answering system
from another telephone.
• Message alert tone - set the message alert
tone to On so that it will beep when you
have a new answering system message.
3. Press SETUP to save your selection and move
to the next menu option.
-OR-
Press
PLAY/STOP to save your selection
and exit the menu.
60
Answering system
Answering system setup
Number of rings
You can set the answering system to answer an
incoming call after two, four, or six rings. You can
also select toll saver, which is explained below.
Unless you change it, the answering system
answers an incoming call after four rings.
To set the number of rings:
1. Press SETUP. The system will announce
"Number of rings," followed by the current
setting, and then "To change the setting, press
SKIP or REPEAT; to continue setup, press
SETUP."
2. Press SKIP or REPEAT to change to two,
four, or six rings, or toll saver.
• Toll saver - the answering system answers
a call after two rings if you have new
messages, and after four rings when there
are no new messages. This allows you to
check for new messages and avoid paying
long distance charges if you are calling from
out of your local area.
3. Press SETUP to save your selection and move
to the next menu option.
-OR-
Press
PLAY/STOP to save your selection
and exit the menu.
NOTE: If you subscribe to caller ID/call waiting service
through your telephone service provider, you can use
your telephone answering system and voicemail together.
Set your answering system to answer calls at least two
rings earlier than your voicemail is set to answer. For
example, set your voicemail to answer calls after six
rings and set your answering system to answer after four
rings. Some voicemail providers may program the delay
before answering calls in seconds instead of rings; in this
case, allow six seconds per ring when determining the
appropriate setting. By doing this, if you are on a call, or
if the answering system is busy recording a message and
you receive another call, the second caller can leave a
voicemail message.
61
Answering system
Answering system setup
Base ringer
You can set the volume to high or low, or turn
the base ringer off. Unless you change it, the
telephone base ringer volume is set to low.
To change the setting:
1. Press SETUP twice. The system will announce
“Base ringer,” followed by the current setting,
and then “To change the setting, press SKIP or
REPEAT; to continue setup, press SETUP.”
2. Press SKIP or REPEAT to choose among off,
low or high.
3. Press SETUP to save your selection and move
to the next menu option.
-OR-
Press
and exit the menu.
Remote access code
To access your answering system remotely from
any touch tone phone, you need to enter a twodigit number (10-99). Unless you change it, the
remote access code is 19.
To change the remote access code:
1. Press SETUP three times. The system will
announce "Remote access code," followed by
the current setting, and then "To change the
setting, press SKIP or REPEAT; to continue
setup, press SETUP."
2. Press SKIP or REPEAT to adjust the remote
access code number by one. Press and hold
SKIP or REPEAT to adjust the remote
access code number by 10.
3. Press SETUP to save your selection and move
to the next menu option.
-OR-
Press
and exit the menu.
PLAY/STOP to save your selection
PLAY/STOP to save your selection
62
Answering system
NOTE: The message
alert tone will beep only if all
the conditions below are met:
Answering system is on.
Message alert tone setting
is on.
There are new messages.
Answering system setup
Message alert tone
When the message alert tone is set to On, and
there is at least one new message, the telephone
base will beep every 10 seconds. Unless you
change it, the message alert tone is set to off.
To change the setting:
1. Press SETUP four times. The system will
announce, "Message alert tone," followed by
the current setting, and then "To change the
setting, press SKIP or REPEAT; to continue
setup, press SETUP."
2. Press SKIP or REPEAT to alter between on
and off.
3. Press SETUP to save your selection and move
to the next menu option.
-OR-
Press
and exit the menu.
PLAY/STOP to save your selection
Temporarily turning off the message alert tone
Pressing any telephone base key (except
HANDSET LOCATOR) will temporarily silence
the message alert tone.
If you press DELETE when in idle mode, there
will be a voice prompt to direct you to press
DELETE again to delete all old messages,
and the message alert tone will be temporarily
silenced.
The message alert tone will be re-activated with
the next incoming message.
63
Answering system
Message playback
Press
PLAY/STOP to listen to the messages.
The system announces the number of messages,
then begins playback.
If you have new messages, you will hear only
the new messages (oldest first). If there are no
new messages, the system will play back all the
messages (oldest first).
Before each message, you will hear the day and
time it was received. After the last message, you
will hear “End of messages.” If the system has
less than five minutes of recording time left, you
will hear the remaining time.
1. Press
PLAY/STOP. The message playback
begins.
2. Press
PLAY/STOP again to end the
message playback.
Options during playback
When a message is playing, you can adjust the
playback volume, skip, repeat, or delete the
message.
When playing messages:
• Press the VOLUME button on the side of
the telephone base to adjust the message
playback volume.
• Press SKIPto skip to the next message.
• Press REPEAT to repeat the message. Press
twice to hear the previous message.
• Press DELETEto delete the message.
• Press
PLAY/STOPto stop the playback.
64
Answering system
Message playback
To delete all old messages
You can only delete old (reviewed) messages. New
messages must be played before you can delete
them. Deleted messages cannot be retrieved
again.
To delete all old messages:
1. Press DELETE when the telephone is in idle
mode. The system will announce, "To delete all old messages, press DELETE again."
2. Press DELETE again. The system will
announce, "All old messages deleted."
65
Answering system
Recording & playing memos
Memos are messages you record yourself. They
are saved, played back and deleted exactly like
incoming messages. You can record a memo as
a reminder to yourself, or leave a message for
others who use the answering system.
To record a memo:
1 Press RECORD. The system will announce
“Record after the tone. Press STOP when you
are done.”
The message counter will show the elapsed
time (in seconds) of the recording. You can
record a memo for up to four minutes. Memos
shorter than two seconds will not be saved.
2. Speak facing the MIC (microphone) at the
bottom front of the telephone base from
approximately nine inches (20 cm) away.
3. Press PLAY/STOP to stop recording. The
system will announce, "Recorded" and a
confirmation tone will sound.
To play back a memo
Press PLAY/STOP to listen to messages and
memos (see page 64 for other options).
66
Answering system
Message counter displays
The message counter usually displays the total
number of answering system messages. See the
table below for other message counter displays.
Message counter displays
No messages.
0
(flashing)
0
Total number of old messages and
1-99
(flashing) Total number of messages and memos.
1-99
After a power failure, the number in the
Current remote access code while setting
10-99
(counting) Elapsed time while recording a memo
1-99
(flashing) A memo recording is longer than 99
99
1-99 & F
(alternating) deleted before new messages can be
recorded.
The system is answering a call, being
--
(flashing) The system is being setup, initialized or
--
02, 04, 06, Displayed while setting the number of
tS
1-8
HI, LO, OF
Memory is full. Messages must be
Displayed for two seconds while
The clock needs to be set (pages 55-56).
memos, or message number currently
playing.
The number flashes when there are new
(unreviewed) messages.
message counter will flash to indicate the
clock needs to be set.
(page 62).
(page 66) or announcement up to 90
seconds (page 58).
seconds.
accessed remotely, or the clock is being
set.
messages are being deleted.
rings (page 61).
adjusting the telephone base speaker
volume.
Displayed for two seconds while
adjusting the telephone base ringer
volume.
67
Answering system
NOTES:
1. If a valid remote access
code is not entered,
the call will be ended
automatically.
2. If you pause for more
than four seconds during
remote access, you
will hear a help menu
listing all features and
commands. If there is no
command for another 20
seconds, the call will end
automatically.
3. If you want to delete
all the old messages
remotely, press � twice in
remote standby mode.
4. If the memory is full, the
answering system will
answer after 10 rings
and announce, "Memory
is full. Enter the remote
access code." Enter your
remote access code to
access the messages and
announcements.
Remote access
You can access your answering system remotely
by dialing your home telephone number from any
touch-tone telephone.
To remotely access your answering system:
1. Dial your telephone number from any touchtone telephone.
2. When the system answers, enter the two digit
remote access code (19 is the default code, see
page 62 to change it).
• The system will automatically announce the
number of messages (new and/or old)
if there are any, and then begin to play them.
3. You can also enter the following remote
commands.
Remote commands
1Press to listen to all messages.
2Press to hear only new messages.
3 Press to delete the current message
(during playback).
33 Press twice to delete all old messages.
4 Press to repeat the current message
(during playback).
44 Press twice to listen to the previous
message.
5 Press to stop any operation (including
recording).
*5 Press to listen to a list of remote
commands.
6 Press to skip to the next message (during
playback).
*7 Press to record a new announcement.
0 Press to turn the answering system on or
off.
68
Answering system
Remote access
8Press to end remote access (the call will
be terminated).
4. Hang up to end the call and save all undeleted
messages.
Cut out the remote access wallet card at the back
of this user’s manual for quick reference.
69
Appendix A
Alert tones and lights
Alert tones
Handset tones
Two short beeps
Four short beeps
Two beeps
Three rising tones
Telephone base tones
Beeps every 10
seconds
Four short beeps
Lights
VOLUME keys are pressed when the volume
is already at its highest or lowest setting.
Low battery warning.
Out of range while the handset is on a call.
Command completed successfully.
Message alert.
VOLUME keys are pressed when the volume
is already at its highest or lowest setting.
VOICEMAIL
Flashes when you
have new voicemail.
Voicemail is a service
offered by your local
telephone company,
and is different from
answering system
messages.
IN USE
On when the
•
handset is in
use, when the
answering system
is answering an
incoming call or
when you are
registering a
handset.
Flashes when
•
another telephone
is in use on the
same line, or
when you are
de-registering
handsets from the
telephone base.
Flashes quickly
•
when there is an
incoming call.
ANSWER ON
On when the answering
system is on and ready to
receive calls.
CHARGE
On when the
handset is charging
in the telephone
base or charger.
Blue backlit
display
Blue backlit
keypad
SPEAKER
On when the
speakerphone is on.
70
Appendix B
Handset display screen messages
Screen display messages
HOME
CELL
ENDED
CALL LOG EMPTY
DIRECTORY EMPTY
LIST FULL
MUTED
LOW BATTERY
INCOMING CALL
NEW VOICEMAIL
XX MISSED CALLS
SEARCHING
FOR BASE
** PAGING **
OTHER
HANDSET IS
CALLING
(For system with two
handsets)
The HOME line is in use.
The CELLULAR line is in use.
You have just ended a call.
You are accessing an empty caller ID
history.
There are no directory entries.
The directory is full. No new entries
can be saved unless some existing
items are deleted.
The microphone is muted.
The battery needs to be recharged.
There is a call coming in.
There are new voicemail messages.
There are new calls in the caller ID
history.
The handset has lost communication
with the telephone base.
The telephone base is paging
handset(s).
The other handset is calling.
HANDSET X
IS CALLING
(For system with three
or more handsets)
LINE IN USE
NO LINE
ALREADY SAVED
SAVED
71
Another system handset is calling.
An extension phone or one of the
handsets is in use.
There is no telephone line connected.
The telephone number you have
entered is already stored in the
directory.
The entry in caller ID history is saved
to the directory successfully.
Appendix B
Handset display screen messages
Screen display messages
PLACE IN
CHARGER
RINGER MUTE
OUTSIDE CALL
UNABLE TO SAVE
CHARGING
UNABLE TO CALL
TRY AGAIN
NOT AVAILABLE
AT THIS TIME
MICROPHONE ON
INTERCOM
INTERCOM TO:
(For system with three
or more handsets)
INTERCOM ENDED
CALLING
OTHER HANDSET
(For system with two
handsets)
CALLING
HANDSET X
(For system with three
or more handsets)
TRANSFER TO:
(For system with three
or more handsets)
NO SIGNAL,
CALL ENDED
NO CONNECTED
CELLULAR PHONES
The battery is very low. The handset
should be placed in the telephone
base or charger for recharging.
The ringer is muted temporarily
during an incoming call.
You are connected to the external
call during call transfer.
You are trying to save an entry with
no name or number from the caller
ID history.
A handset with a low battery has
been placed in the telephone base
or charger.
Failed intercom or conference call
(there are already two handsets
being used).
Someone else is already using the
directory or caller ID history.
Mute has just been turned off so
your voice will be heard by the
other party.
The handset is on an intercom call.
You have started the intercom
process, and need to enter the
number of the handset you wish to
call.
The intercom call has just ended.
The handset is calling the other
handset (for intercom calls).
The handset is going to transfer an
outside call to another handset.
The handset is calling the other
handset (for intercom calls).
You have started transferring a call,
and need to enter the desired handset
number.
The handset is out of range while
on a call.
There is no cellular phone
connected when you are trying to
call from the cellular line.
72
Appendix B
Handset display screen messages
Screen display messages
HANDSET X
REGISTERED
CALL TRANSFERED
CELL LINE HELD
HOME LINE HELD
BOTH LINES HELD
BLUETOOTH SYSTEM
BUSY
The handset registration is
successful, with X being the
handset number.
An outside call from one handset is
transferred to another handset.
A call on the CELLULAR line has
been put on hold.
A call on the HOME line has been put
on hold.
Calls on the HOME and CELLULAR
lines have been put on hold.
You are trying to use a handset to
make a CELLULAR call when another
handset is already in CELLULAR call
predial mode.
73
Appendix C
Maintenance
Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must
•
be treated with care.
Avoid rough treatment.
•
Place the handset down gently.
•
Save the original packing materials to protect your telephone if you ever
•
need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset in
•
the rain, or handle it with wet hands. Do not install the telephone base
near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic
•
equipment. For your own safety, take caution when using electric
appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for
•
many years. Clean it only with a soft cloth slightly dampened with water or
a mild soap.
Do not use excess water or cleaning solvents of any kind.
•
Remember that electrical appliances can cause serious injury if used when you are wet or
standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU
UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit
out by the unplugged cords.
74
Appendix D
Important safety information
This symbol is to alert you to important operating or servicing instructions
that may appear in this user’s manual. Always follow basic safety precautions
when using this product to reduce the risk of injury, fire, or electric shock.
Safety information
Read and understand all instructions in the user’s manual. Observe all
•
markings on the product.
Avoid using a telephone during a thunderstorm. There may be a slight
•
chance of electric shock from lightning.
Do not use a telephone in the vicinity of a gas leak. If you suspect a
•
gas leak, report it immediately, but use a telephone away from the area
where the gas is leaking. If this product is a cordless model, make sure the
telephone base is also away from the area.
Do not use this product near water, or when you are wet. For example,
•
do not use it in a wet basement or shower, or next to a swimming pool,
bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays
for cleaning. If the product comes in contact with any liquid, unplug any
line or power cord immediately. Do not plug the product back in until it has
dried thoroughly.
Install this product in a protected location where no one can trip over
•
any line or power cords. Protect cords from damage or abrasion.
If this product does not operate normally, see the Troubleshooting
•
section on pages 85-94 of this user’s manual. If you cannot solve the
problem, or if the product is damaged, refer to the Limited warranty on
pages 81-83. Do not open this product except as directed in your user’s
manual. Opening the product or reassembling it incorrectly may expose you
to hazardous voltages or other risks.
Replace batteries only as described in your user’s manual. Do not burn
•
or puncture batteries — they contain caustic chemicals.
This power unit is intended to be correctly oriented in a vertical or floor
•
mount position. The prongs are not designed to hold the plug in place if it
is plugged into a ceiling or an under-the-table/cabinet outlet.
Caution: Use only the power adapter provided with this product. To obtain a
replacement, visit our website at www.telephones.att.com or call 1 (800)
222-�111. In Canada, dial 1 (866) 288-4268.
75
Appendix D
Important safety information
Especially about cordless telephones
Privacy: The same features that make a cordless telephone convenient create
•
some limitations. Telephone calls are transmitted between the telephone base
and the handset by radio waves, so there is a possibility that your cordless
telephone conversations could be intercepted by radio receiving equipment
within range of the cordless handset. For this reason, you should not think
of cordless telephone conversations as being as private as those on
corded telephones.
Electrical power: The telephone base of this cordless telephone must be con-
•
nected to a working electrical outlet which is not controlled by a wall switch.
Calls cannot be made from the handset if the telephone base is unplugged
or switched off, or if the electrical power is interrupted.
Potential TV interference: Some cordless telephones operate at frequencies
•
that may cause interference to TVs and VCRs. To minimize or prevent such
interference, do not place the telephone base of the cordless telephone near
or on top of a TV or VCR. If interference is experienced, moving the cordless
telephone farther away from the TV or VCR will often reduce or eliminate the
interference.
Rechargeable batteries: This product contains nickel-metal hydride
•
rechargeable batteries. Exercise care in handling batteries in order not to
create a short circuit with conductive material such as rings, bracelets, and
keys. The battery or conductor may overheat and cause harm. Observe proper
polarity between the battery and the battery charger.
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in
•
a safe manner. Do not burn or puncture. Like other batteries of this type, if
burned or punctured, they could release caustic material which could cause
injury.
The RBRC™ Seal means that the manufacturer is voluntarily participating in an industry
program to collect and recycle nickel-metal hydride rechargeable batteries when taken
out of service within the United States. These batteries may be taken to a participating
local retailer of replacement batteries or recycling center. Or you may call 1-800-8BATTERY for locations accepting spent Ni-MH batteries.
76
Appendix D
Important safety information
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led
a multidisciplinary evaluation of the interference between portable wireless
telephones and implanted cardiac pacemakers. Supported by the U.S. Food
and Drug Administration, WTR recommends to physicians that:
Pacemaker patients
Should keep wireless telephones at least six inches from the pacemaker.
•
Should NOT place wireless telephones directly over the pacemaker, such as
•
in a breast pocket, when it is turned ON.
Should use the wireless telephone at the ear opposite the pacemaker.
•
WTR’s evaluation did not identify any risk to bystanders with pacemakers from
other persons using wireless telephones.
Especially about telephone answering systems
Two-way recording: This unit does not sound warning beeps to inform
the other party that the call is being recorded. To ensure that you are in
compliance with any federal or state regulations regarding recording a
telephone call, you should start the recording process and then inform the
other party that you are recording the conversation.
SAVE THESE INSTRUCTIONS
77
Appendix E
F�� Part 68 and A�TA
This equipment complies with Part 68 of the FCC rules and with technical
requirements adopted by the Administrative Council for Terminal Attachments
(ACTA). The label on the back or bottom of this equipment contains, among
other things, a product identifier in the format US:AAAEQ##TXXXX. This
identifier must be provided to your local telephone company upon request.
The plug and jack used to connect this equipment to premises wiring and
the telephone network must comply with the applicable Part 68 rules and
technical requirements adopted by ACTA. A compliant telephone cord and
modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. An RJ11 jack should normally
be used for connecting to a single line and an RJ14 jack for two lines. See
Installation Instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices
you may connect to your telephone line and still have them ring when you
are called. The REN for this product is encoded as the 6th and 7th characters
following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In
most, but not all areas, the sum of all RENs should be five (5.0) or less. For
more information, please contact your local telephone company.
This equipment may not be used with Party Lines. If you have specially
wired alarm dialing equipment connected to your telephone line, ensure the
connection of this equipment does not disable your alarm equipment. If you
have questions about what will disable the alarm equipment, consult your
telephone company or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular
jack until the problem has been corrected. Repairs to this telephone
equipment can only be made by the manufacturer or its authorized agents.
For repair procedures, follow the instructions outlined under the Limited
Warranty.
If this equipment is causing harm to the telephone network, the telephone
company may temporarily discontinue your telephone service. The telephone
company is required to notify you before interrupting service. If advance
notice is not practical, you will be notified as soon as possible. You will be
given the opportunity to correct the problem and the telephone company is
required to inform you of your right to file a complaint with the FCC. Your
telephone company may make changes in its facilities, equipment, operation,
or procedures that could affect the proper functioning of this product. The
telephone company is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid
compatible.
78
Appendix E
F�� Part 68 and A�TA
If this product has memory dialing locations, you may choose to store
emergency telephone numbers (e.g., police, fire, medical) in these locations. If
you do store or test emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging
up.
Perform such activities in off-peak hours, such as early morning or late
evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference,
including interference that may cause undesired operation.
The term ‘’IC:‘’ before the certification/registration number only signifies that
the Industry Canada technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1.
The REN is an indication of the maximum number of devices allowed to be
connected to a telephone interface. The termination on an interface may
consist of any combination of devices subject only to the requirement that the
sum of the RENs of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
79
Appendix F
F�� Part 15
This equipment has been tested and found to comply with the requirements
for a Class B digital device under Part 15 of the Federal Communications
Commission (FCC) rules. These requirements are intended to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the
party responsible for compliance could void the user’s authority to operate
the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. Privacy of
communications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of
radio frequency energy that can be safely absorbed by a user or bystander
according to the intended usage of the product. This product has been tested
and found to comply with the FCC criteria. The handset may be safely held
against the ear of the user. The telephone base shall be installed and used
such that parts of the user’s body other than the hands are maintained at a
distance of approximately 20 cm (8 inches) or more.
This Class B digital apparatus complies with Canadian ICES-003.
80
Appendix G
Limited warranty
The AT&T brand is used under license - any repair, replacement or warranty
service, and all questions about this product should be directed to: In
the United States of America, visit www.telephones.att.com or call
1 (800) 222-�111. In Canada, call 1 (866) 288-4268.
1. What does this limited warranty cover?
The manufacturer of this AT&T-branded product warrants to the holder of
a valid proof of purchase (“CONSUMER” or “you”) that the product and all
accessories provided in the sales package (“PRODUCT”) are free from defects in(“PRODUCT”) are free from defects inPRODUCT”) are free from defects in
material and workmanship, pursuant to the following terms and conditions, when
installed and used normally and in accordance with the PRODUCT operating
instructions. This limited warranty extends only to the CONSUMER for products
purchased and used in the United States of America and Canada.
2. What will be done if the PRODUCT is not free from defects in materials
and workmanship during the limited warranty period (“materially defective
PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized service
representative will repair or replace at the manufacturer’s option, without charge, a
materially defective PRODUCT. If the manufacturer repairs the PRODUCT, they may
use new or refurbished replacement parts. If the manufacturer chooses to replace
the PRODUCT, they may replace it with a new or refurbished PRODUCT of the
same or similar design. The manufacturer will retain defective parts, modules, or
equipment. Repair or replacement of the PRODUCT, at the manufacturer’s option,
is your exclusive remedy. The manufacturer will return repaired or replacement
products to you in working condition. You should expect the repair or replacement
to take approximately 30 days.
3. How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (1) YEAR from
the date of purchase. If the manufacturer repairs or replaces a materially defective
PRODUCT under the terms of this limited warranty, this limited warranty also
applies to repaired or replacement PRODUCT for a period of either (a) 90 days
from the date the repaired or replacement PRODUCT is shipped to you or (b) the
time remaining on the original one-year limited warranty; whichever is longer.
81
Appendix G
Limited warranty
4. What is not covered by this limited warranty?
This limited warranty does not cover:
PRODUCT that has been subjected to misuse, accident, shipping or other
•
physical damage, improper installation, abnormal operation or handling,
neglect, inundation, fire, water, or other liquid intrusion; or
PRODUCT that has been damaged due to repair, alteration, or modification by
•
anyone other than an authorized service representative of the manufacturer; or
PRODUCT to the extent that the problem experienced is caused by signal
•
conditions, network reliability or cable or antenna systems; or
PRODUCT to the extent that the problem is caused by use with non-AT&T
•
accessories; or
PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or
•
electronic serial numbers have been removed, altered or rendered illegible; or
PRODUCT purchased, used, serviced, or shipped for repair from outside the
•
United States of America or Canada, or used for commercial or institutional
purposes (including but not limited to products used for rental purposes); or
PRODUCT returned without valid proof of purchase (see item 6 below); -or-
•
Charges for installation or setup, adjustment of customer controls, and
•
installation or repair of systems outside the unit.
5. How do you get warranty service?
To obtain warranty service in the United States of America, visit
www.telephones.att.com or call 1 (800) 222-�111. In Canada, call
1 (866) 288-4268. NOTE: Before calling for service, please review the
user’s manual; a check of the PRODUCT controls and features may save you a
service call.
Except as provided by applicable law, you assume the risk of loss or damage
during transit and transportation and are responsible for delivery or handling
charges incurred in the transport of the PRODUCT(s) to the service location.
The manufacturer will return repaired or replaced PRODUCT under this limited
warranty to you. Transportation, delivery or handling charges are prepaid. The
manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the
PRODUCT failure is not covered by this limited warranty, or proof of purchase does
not meet the terms of this limited warranty, the manufacturer will notify you and
will request that you authorize the cost of repair prior to any further repair activity.
You must pay for the cost of repair and return shipping costs for the repair of
products that are not covered by this limited warranty.
82
Appendix G
Limited warranty
6. What must you return with the PRODUCT to get warranty service? You must:
Return the entire original package and contents including the PRODUCT to
a.
the service location along with a description of the malfunction or difficulty;
and
Include “valid proof of purchase” (sales receipt) identifying the PRODUCT
b.
purchased (PRODUCT model) and the date of purchase or receipt; and
Provide your name, complete and correct mailing address, and telephone
c.
number.
7. Other limitations
This warranty is the complete and exclusive agreement between you and the
manufacturer of this AT&T branded PRODUCT. It supersedes all other written or
oral communications related to this PRODUCT. The manufacturer provides no
other warranties for this PRODUCT. The warranty exclusively describes all of the
manufacturer’s responsibilities regarding the PRODUCT. There are no other express
warranties. No one is authorized to make modifications to this limited warranty
and you should not rely on any such modification.
State/Provincial Law rights: This warranty gives you specific legal rights, and
you may also have other rights which vary from state to state or province to
province.
Limitations: Implied warranties, including those of fitness for a particular
purpose and merchantability (an unwritten warranty that the PRODUCT is fit
for ordinary use) are limited to one year from date of purchase. Some states/
provinces do not allow limitations on how long an implied warranty lasts, so the
above limitation may not apply to you. In no event shall the manufacturer be liable
for any indirect, special, incidental, consequential, or similar damages (including,
but not limited to lost profits or revenue, inability to use the PRODUCT or other
associated equipment, the cost of substitute equipment, and claims by third
parties) resulting from the use of this PRODUCT. Some states/provinces do not
allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
83
Appendix H
Technical specifications
RF frequency band
Channels5
Operating temperature32°F — 122°F
Telephone base voltage
(AC voltage, 60Hz)
Telephone base voltage
(AC adapter output)
Handset voltage2.4 — 3.2 VDC
Charger voltage
(AC adapter output)
Replacement battery2.4V 750mAH
1921.536 MHz — 1928.448 MHz
0°C — 50°C
96 — 129 Vrms
6VDC @400mA
6VDC @200mA
OperationOperating time*
Talk time (handset)Up to nine hours
Talk time (speakerphone)Up to two hours
StandbyUp to five days
* Operating times will vary depending on your actual use and the age of the battery.
DECT 6.0 digital technology
The AT&T DECT 6.0 products offer unsurpassed range performance and
sound clarity. This is achieved through a unique antenna design and
advances in noise-filtering technology. An independent laboratory has
confirmed that AT&T DECT 6.0 products perform up to 45% better in range
competitions. Now calls can be taken in the basement, backyard and garage
with exceptional sound quality.
Telephone operating range
This cordless telephone operates within the maximum power allowed by
the Federal Communications Commission (FCC). Even so, this handset and
telephone base can communicate over only a certain distance — which can
vary with the locations of the telephone base and handset, the weather, and
the construction of your home or office.
Extended range and clarity
This telephone base comes with an antenna which gives much better clarity
and covers a longer range than before.
84
Appendix I
Troubleshooting
If you have difficulty with your phone, please try the suggestions below. For
Customer Service, visit our website at www.telephones.att.com or call
1 (800) 222-�111. In Canada, dial 1 (866) 288-4268.
I cannot pair my
cell phone to the
telephone base.
I cannot
connect my cell
phone with the
telephone base.
• Make sure the Bluetooth function of your cellular phone
is turned on. See your cell phone user's manual for
more information.
• Remove the AT&T DECT 6.0 from your cell phone's
handsfree device history list (see you cell phone user's
manual for more information).
• Carefully follow the pairing instructions on page 19,
making sure that your cell phone is not connected to
any other Bluetooth device(s).
• Turn off your cell phone, then turn it on again.
• Reset the telephone base. Unplug the unit’s electrical
power. Wait for approximately 15 seconds, then plug it
back in. Repeat the above suggestions.
• Make sure that the Bluetooth function of your cell
phone is turned on. See your cell phone user's manual
for more information.
• Make sure that your Bluetooth cell phone is not
connected to any other Bluetooth device(s).
• Turn off your cell phone, then turn it on again.
• For some cell phones, you must authorize the AT&T DECT 6.0 device in your cell phone's Bluetooth
feature. See your cell phone user's manual for more
information.
• If the telephone base does not connect to your paired
cellular phone automatically, you may need to connect
to that device manually, refer to page 20 for details.
• If the cellular phone does not connect to the telephone
base after trying manual connection, delete AT&T DECT
6.0 from the paired device list in your cellular phone,
then start again with the pairing procedures (page 19).
85
Appendix I
Troubleshooting
I cannot find
the AT&T DECT
6.0 on my cell
phone.
I don't know
how to search
for or add new
devices on my
cell phone.
My cell phone
disconnects
from the
telephone base.
• Make sure that the Bluetooth feature is turned on in the
telephone base. Carefully follow the setup instructions
on page 19.
• Make sure that you manually set your cell phone to find
or search for devices.
• Remove the AT&T DECT 6.0 from your cell phone's
handsfree device history list (see your cell phone user's
manual for more information).
• Turn off your cell phone, then turn it on again.
• Reset the telephone base. Unplug the unit’s electrical
power. Wait for approximately 15 seconds, then plug it
back in. Repeat the above suggestions.
• Most cell phones have the Bluetooth feature in the
connection or setup menus. Please refer to your cell
phone user's manual.
• In general, press the menu key on your cell phone,
then look for the Bluetooth menu in the settings or
connection menu. In the Bluetooth menu, select the
option to search for or add new devices.
• Turn off your cell phone, then turn it on again.
• Make sure that you are not using your cell phone when
on a CELLULAR call.
My cell phone
is connected to
the telephone
base, but I
cannot make a
CELLULAR call.
Bluetooth
System Busy
appears on the
display.
• Make sure that your cell phone is in idle mode when
you are trying to make a CELLULAR call.
• Make sure that your cell phone is compatible. For a list
of compatible devices, visit www.telephones.att.com/
Bluetooth.
• For some smartphones, make sure that the cellular
function is turned on.
• Make sure that your cellular phone is in idle mode
when connected to the telephone base.
• Make sure that your cellular phone is not connected to
any other Bluetooth device.
• The AT&T DECT 6.0 can only use one Bluetooth device
at a time.
86
Appendix I
Troubleshooting
The PIN on the
telephone base
does not work.
I cannot hear
any sound on
my telephone
system when
on a CELLULAR
call.
My phone
doesn’t work
at all.
• The default PIN is 0000.
• Reset the telephone base. Unplug the unit’s electrical
power. Wait for approximately 15 seconds, then plug it
back in.
• Turn off your cell phone, then turn it on again.
• Make sure the power cord is securely plugged in.
• Make sure that the battery connector is securely
plugged into the cordless handset.
• Make sure the telephone line cord is securely and firmly
plugged into the telephone base and the telephone wall
jack.
• Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the
cordless handset to the telephone base or charger when
not in use.
• Reset the telephone base. Unplug the unit’s electrical
power. Wait for approximately 15 seconds, then plug it
back in. Allow up to one minute for the cordless handset
and telephone base to reset.
• You may need to purchase a new battery. Please refer
to Battery installation & charging, page 8, in this user’s
manual.
I cannot get a
dial tone.
• First try all the suggestions above.
• Move the cordless handset closer to the telephone base.
You might have moved out of range.
• If the previous suggestions don’t work, disconnect the
telephone base from the telephone jack and connect to
a different phone. If there is no dial tone on that phone
either, the problem is in your wiring or local service.
Contact your local telephone company.
• Your line cord might be malfunctioning. Try installing a
new line cord.
87
Appendix I
Troubleshooting
I cannot dial
out.
My cordless
handset isn’t
performing
normally.
• First try all the suggestions above.
• Make sure you have a dial tone before dialing. The
cordless handset may take a second or two to find the
telephone base and produce a dial tone. This is normal.
Wait an extra second before dialing.
• Eliminate any background noise. Noise from a television,
radio or other appliances may cause the phone to not
dial out properly. If you cannot eliminate the background
noise, first try muting the cordless handset before
dialing, or dialing from another room in your home with
less background noise.
• If the other phones in your home are having the same
problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may
apply).
• Make sure the power cord is securely plugged into the
telephone base. Plug the unit into a different, working
electrical outlet not controlled by a wall switch.
• Move the cordless handset closer to the telephone base.
You might have moved out of range.
• Reset the telephone base. Unplug the unit’s electrical
power. Wait for 15 seconds then plug it back in.
Allow up to one minute for the cordless handset and
telephone base to reset.
• Other electronic products can cause interference to
your cordless phone. Try installing your phone as far
away from these types of electronic devices as possible:
television sets, VCRs, or other cordless telephones.
SEARCHING
FOR BASE
displays on my
cordless handset.
• Ensure that the telephone base is powered up.
• Place the cordless handset in the telephone base for
one minute to allow the cordless handset and base to
resynchronize.
• Move the cordless handset closer to the telephone base.
You might have moved out of range.
• Reset the telephone base. Unplug the unit’s electrical
power. Wait for 15 seconds then plug it back in.
Allow up to one minute for the cordless handset and
telephone base to reset.
88
Appendix I
Troubleshooting
• Other electronic products can cause interference with
your cordless phone. Try installing your phone as far
away from these types of electronic devices as possible:
television sets, VCRs, or other cordless telephones.
The batteries
will not hold a
charge.
I get noise,
static, or weak
signals even
when I’m near
the telephone
base.
• If the cordless handset is in the telephone base or
charger and the charge light does not come on, refer to
The charge light is off in this Troubleshooting guide.
• Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the
cordless handset to the telephone base or charger when
not in use.
• You may need to purchase a new battery. Please refer to
Battery installation & charging, page 8, in this user’s
manual.
If you subscribe to high-speed Internet service (Digital
•
Subscriber Line - DSL) through your telephone lines, you
must install a DSL filter between the telephone base and
the telephone wall jack (see page 6). The filter will prevent
noise and caller ID problems caused by DSL interference.
Please contact your DSL service provider for more
information about DSL filters.
• You may be able to improve the performance of your
cordless phone by installing your new telephone base
as far as possible from any other existing cordless
telephone system that may already be installed.
• Other electronic products can cause interference to
your cordless phone. Try installing your phone as far
away from the following electronic devices as possible:
television sets, VCRs, or other cordless telephones.
• Do not install this phone near a microwave oven or
on the same electrical outlet. You may experience
decreased performance while the microwave oven is
operating.
• If your phone is plugged in with a modem or a surge
protector, plug the phone (or modem/surge protector)
into a different location. If this doesn't solve the
problem, re-locate your phone or modem farther apart
from one another, or use a different surge protector.
89
Appendix I
Troubleshooting
• Relocate your phone to a higher location. The phone
• If the other phones in your home are having the same
• You may hear interference if your cellular phone is too
will likely have better reception when installed in a high
area.
problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may
apply).
close to the telephone base during a CELLULAR call.
Make sure that your Bluetooth enabled cellular phone is
between one to 12 feet away from the telephone base
in order to maintain a reliable connection between your
Bluetooth cell phone, telephone base, and cell tower.
I experience
poor sound
quality when
using the
speakerphone.
I hear other
calls while using
my phone.
My cordless
handset does
not ring when I
receive a call.
• For increased sound quality while using the
speakerphone, place the handset on a flat surface with
the dial pad facing up.
• Disconnect the telephone base from the telephone jack,
and plug in a different telephone. If you still hear other
calls, the problem is probably in your wiring or local
service. Call your local telephone company.
• Make sure that the ringer is not turned off. Refer to the
section(s) on ringer selection in this user’s manual.
• Make sure the telephone line cord is plugged securely
into the telephone base and the telephone jack. Make
sure the power cord is securely plugged in.
• The cordless handset may be too far from the telephone
base.
• Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the
cordless handset to the telephone base or charger when
not in use.
• You may have too many extension phones on your tel-
ephone line to allow all of them to ring simultaneously.
Try unplugging some of the other phones.
90
Appendix I
Troubleshooting
• The layout of your home or office might be limiting
• If the other phones in your home are having the same
• Test a working phone at the phone jack. If another
• Other electronic products can cause interference with
• Re-install the battery, and place the cordless handset in
• Your line cord might be malfunctioning. Try installing a
the operating range. Try moving the telephone base to
another location, preferably on an upper floor.
problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may
apply).
phone has the same problem, the problem is the phone
jack. Contact your local telephone company (charges
may apply).
your cordless phone. Try installing your phone as
far away as possible from electronic devices such as
television sets, VCRs, or other cordless telephones.
the telephone base. Wait for the cordless handset to reestablish its connection with the telephone base. Allow
up to one minute for this to take place.
new line cord.
My calls cut
in and out
while I’m using
my cordless
handset.
•
Other electronic products can cause interference with
your cordless phone. Try installing your phone as far
away from the following electronic devices as possible:
television sets, VCRs, or other cordless telephones.
• Do not install this phone near a microwave oven or
on the same electrical outlet. You may experience
decreased performance while the microwave oven is
operating.
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into
a different location. If this doesn't solve the problem,
re-locate your phone or modem farther apart from one
another, or use a different surge protector.
• Relocate your telephone base to a higher location. The
phone will have better reception when installed in a high
area.
91
Appendix I
Troubleshooting
• If the other phones in your home are having the same
problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may
apply).
The charge
light is off.
My caller ID
isn’t working.
• Make sure the power and line cords are plugged in
correctly and securely.
• Unplug the unit’s electrical power. Wait for 15 seconds,
then plug it back in. Allow up to one minute for the
cordless handset and telephone base to reset.
• Clean the cordless handset and telephone base charging
contacts each month using a pencil eraser or cloth.
• Caller ID is a subscription service. You must subscribe to
this service from your local telephone company for this
feature to work on your phone.
• Your caller must be calling from an area that supports
caller ID.
• Both you and your caller’s telephone companies must use
caller ID compatible equipment.
If you subscribe to high-speed Internet service (Digital
•
Subscriber Line - DSL) through your telephone lines, you
must install a DSL filter between the telephone base and
the telephone wall jack (page 6). The filter will prevent
noise and caller ID problems caused by DSL interference.
Please contact your DSL service provider for more
information about DSL filters.
System does
not receive
caller ID when
on a call.
• Make sure you subscribe to caller ID with call waiting
features provided by your local telephone company. Caller
ID features will work only if both you and the caller are
in areas offering caller ID service, and if both telephone
companies use compatible equipment.
92
Appendix I
Troubleshooting
Incomplete
messages.
Difficulty hearing
messages.
System does
not answer after
correct number
of rings.
System
announces “Time
and day not set.”
• If a caller leaves a very long message, part of it may
be lost when the system disconnects the call after four
minutes.
• If the caller pauses for longer than seven seconds, the
system stops recording and disconnects the call.
• If the system’s memory becomes full during a message,
the system stops recording and disconnects the call.
• If the caller's voice is very soft, the system may stop
recording and disconnects the call.
• Press VOLUME to increase speaker volume.
• Make sure that the answering system is on (page 57).
• If toll saver is activated, the number of rings changes to
two when you have new messages stored (page 61).
• If the memory is full or the system is off, the system will
answer after 10 rings.
• You need to reset the answering system clock (pagespages
55-56).).
System does
not respond
to remote
commands.
• Make sure to enter your remote access code correctly
(page 62).
• Make sure you are calling from a touch-tone phone.
When you dial a number, you should hear tones. If you
hear clicks, the phone is not a touch-tone telephone and
cannot activate the answering system.
• The answering system may not detect the remote access
code while your announcement is playing. Try waiting
until the announcement is over before entering the
code.
• There may be interference on the phone line you are
using. Press dial pad keys firmly.
93
Appendix I
Troubleshooting
System does
not record
message.
Outgoing
announcement is
not clear.
Common cure
for electronic
equipment.
• Make sure the answering system is on (page 57).
• Make sure the memory of the answering system is not
full.
• When you record your announcement, make sure you
speak in a normal tone of voice, about nine inches from
the telephone base.
• Make sure there is no background noise (TV, music, etc.)
while recording.
If the unit does not seem to be responding normally, try
putting the cordless handset in the telephone base or
charger. If it does not seem to respond, do the following (in
the order listed):
• Disconnect the power to the telephone base.
• Disconnect the cordless handset battery, and spare
battery, if applicable.
• Wait a few minutes.
• Connect power to the telephone base.
• Re-install the battery, and place the cordless handset
into the telephone base.
• Wait for the cordless handset to re-establish its
connection with the telephone base. Allow up to one
minute for this to take place.
94
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