User’s manual
TL90071
DECT 6.0 expansion handset
for use with AT&T models
TL92271/TL92371/TL92471/
TL96271/TL96371/TL96471
with BLUETOOTHBLUETOOTH®
wireless technology
Congratulations
T
Compatible with
Hearing Aid T-Coil
TIA-1083
on purchasing your new AT&T product. Before using this AT&T
product, please read Important safety information on
of this user’s manual. Please thoroughly read the user’s manual for
all the feature operations and troubleshooting information you need
to install and operate your new AT&T product. You can also visit our
website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Model number: TL90071
Type: DECT 6.0 expansion handset
Serial number:
Purchase date:
Place of purchase:
Both the model and serial number of your AT&T product can be
found on the bottom of the handset charger.
Save your sales receipt and original packaging in case it is
necessary to return your telephone for warranty service.
Telephones identified with this logo have reduced noise and
interference when used with most T-coil equipped hearing
aids and cochlear implants. The TIA-1083 Compliant Logo is a
trademark of the Telecommunications Industry Association. Used
under license.
pages 22-23
The ENERGY STAR® program (www.energystar.gov) recognizes
and encourages the use of products that save energy and help
protect our environment. We are proud to mark this product with
the ENERGY STAR® label indicating it meets the latest energy
efficiency guidelines.
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such
marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under
license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and
trade names are those of their respective owners.
© 2011 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Parts checklist
BY 1021
BT183342/BT283342
2.4V 400mAh Ni-MH
Your telephone package contains the following items. Save your
sales receipt and original packaging in the event warranty service
is necessary.
User’s manual
TL90071
DECT 6.0 expansion handset
for use with AT&T models
TL92271/TL92371/TL92471/
TL96271/TL96371/TL96471
with BLUETOOTHBLUETOOTH®
wireless technology
Battery for
cordless handset
User’s manual
Battery compartment
cover
Cordless handset
Charger for cordless
handset with power
adapter installed
User’s manual
TL90071
DECT 6.0 expansion handset
for use with AT&T models
TL92271/TL92371/TL92471/
TL96271/TL96371/TL96471
with BLUETOOTHBLUETOOTH®
wireless technology
Table of contents
Getting started
Installation ................................................................................................................ 1
Quick reference guide - handset ................................................................... 2
Charger installation .............................................................................................. 5
Battery installation and charging .................................................................. 6
Registration and deregistration
Adding and registering handsets .................................................................. 8
Register a handset to your telephone base ...................................... 8
Deregistering handsets ....................................................................................10
Deregister all handsets from the telephone base ........................10
Appendix
Troubleshooting ...................................................................................................12
Maintenance...........................................................................................................21
Important safety information ........................................................................22
Safety information .........................................................................................22
Especially about cordless telephones .................................................23
Precautions for users of implanted cardiac pacemakers ..........24
Pacemaker patients ......................................................................................24
Especially about telephone answering systems ............................24
FCC Part 68 and ACTA......................................................................................25
FCC Part 15 ............................................................................................................27
Limited warranty ..................................................................................................28
Technical specifications ...................................................................................31
DECT 6.0 digital technology .....................................................................31
Telephone operating range ......................................................................31
Redefining long range coverage and clarity ....................................31
HD audio ............................................................................................................31
Getting started
Installation
You must install and charge
the handset battery before
using the cordless handset.
See pages 6-7 for easy
instructions.
Your product may be shipped with a protective sticker covering
the handset or telephone base display - remove it before use.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In
Canada, dial 1 (866) 288-4268.
Avoid placing the telephone base too close to:
Communication devices such as television sets, VCRs, or
•
other cordless telephones.
Excessive heat sources.
•
Noise sources such as a window with traffic outside, motors,
•
microwave ovens, refrigerators, or fluorescent lighting.
Excessive dust sources such as a workshop or garage.
•
Excessive moisture.
•
Extremely low temperature.
•
Mechanical vibration or shock such as on top of a washing
•
machine or work bench.
1
Getting started
Quick reference guide - handset
CHARGE light
On when the handset is charging in the
telephone base or charger.
Softkeys (2)
Press to select a menu item displayed above
the key.
While in a menu, press to select an item or save
an entry or setting.
CELLULAR
Press to make or answer a cell call.
During a cell call, press to answer an incoming
call when you hear a call waiting alert.
Flashes quickly when there is an incoming
cell call.
Flashes slowly when a cell call is on hold.
HOME/FLASH
Press to make or answer a home call.
During a home call, press to answer an incoming
call when you hear a call waiting alert.
Flashes quickly when there is an incoming
home call.
Flashes slowly when a home call is on hold.
1
While reviewing a caller ID history entry, press
repeatedly to add or remove 1 in front of the
telephone number before dialing or saving it in
the director y.
TONE
Press to switch to tone dialing temporarily
during a call if you have pulse service.
Press to toggle the name order when saving a
caller ID log entry into a directory.
/SPEAKER
Press to make or answer a home call using the
speakerphone.
Press to turn on the handset speakerphone.
Press again to resume normal handset use.
REDIAL/PAUSE
Press repeatedly to view the last 10
numbers dialed.
While entering numbers, press and hold
to inser t a dialing pause.
2
Getting started
Quick reference guide - handset
DIR /VOLUME
Press to scroll up while in menus.
During a call or message playback, press to
increase the listening volume.
Press to show director y entries when the
telephone is not in use.
While entering names or numbers in the
directory, press to move the cursor to the left.
MUTE/DELETE
During a call, press to mute the microphone.
While predialing, press to delete digits.
While reviewing the redial list, directory or caller ID
history, press to delete an individual entry.
While entering or editing a directory entry, press
to erase a digit or character.
While the handset is ringing, press to silence the
ringer temporarily.
During message or announcement playback,
press to delete a message or announcement.
OFF/CANCEL
While using menus, press to cancel an operation,
back up to the previous menu, or exit the menu
display.
Press and hold to return to idle mode.
During a call, press to hang up.
Press and hold while the telephone is not in use
to erase the displayed messages (XX Missed
calls and Download fail).
While the handset is ringing, press to silence the
ringer temporarily.
CID /VOLUME
Press to scroll down while in menus.
During a call or message playback, press to
decrease the listening volume.
Press to show the caller ID history when the
telephone is not in use.
While entering names or numbers in the
directory, press to move the cursor to the right.
# (pound key)
Press repeatedly to display other dialing options
when reviewing a caller ID history entry.
EQ
During an outside call, intercom call, message
or announcement playback, press to change the
quality of the audio to best suit your hearing.
3
Getting started
Quick reference guide - handset
PUSH TO TALK
Press to begin a one-to-one or one-to-group
broadcast.
Press and hold to begin a one-to-group broadcast
when the handset is not in use.
Main menu
The selected menu item is highlighted.
Menu
Using menus
Press MENU in idle mode (when the telephone is not in use)
1.
to enter the main menu.
Use CID or DIR to scroll through menu items.
2.
Press SELECT to select or save the highlighted item.
3.
-OR-
Press OFF/CANCEL to cancel an operation, back up to the
previous menu, or exit the menu display.
Feature menu
Play messages
Answering sys
Directory
Caller ID log
Intercom
Bluetooth
Ringers
Set date/time
Settings
Website
For complete instructions, refer to the user’s manual provided with
your TL92271/TL92371/TL92471/TL96271/TL96371/TL96471
telephone system. If you are unable to find your user’s manual,
go to www.telephones.att.com to read and/or download
the manual.
4
Getting started
Charger installation
Plug the power adapter into an electrical
outlet not controlled by a wall switch.
IMPORTANT INFORMATION:
Use only the power adapter(s) provided with this product. To obtain a
•
replacement, visit our website at www.telephones.att.com or
call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
The power adapters are intended to be correctly oriented in a vertical or floor
•
mount position. The prongs are not designed to hold the plug in place if it is
plugged into a ceiling, under-the-table or cabinet outlet.
5
Getting started
Battery installation and charging
Install the battery as shown on page 7. Once you have installed
the battery, the screen indicates the battery status (see the table
below). If necessary, place the handset in the telephone base or
charger to charge the battery. For best performance, keep the
handset in the telephone base or charger when not in use. The
battery is fully charged after 16 hours of continuous charging.
See the table on page 31 for battery operating times.
If the screen shows Place in charger and flashes, you need to
charge the handset without interruption for at least 30 minutes
to give the handset enough charge to use the telephone for a
short time. The following table summarizes the battery charge
indicators and actions to take.
Battery indicators Battery status Action
The screen is blank
or shows Place
in charger and
flashes.
The screen shows
Low battery and
flashes.
The screen shows
HANDSET X.
The battery has no or
very little charge. The
handset cannot be used.
Battery has enough
charge to be used for a
short time.
Battery is charged. To keep the battery
Charge without interruption
(at least 30 minutes).
Charge without interruption
(at least 30 minutes).
charged, place it in the
telephone base or charger
when not in use.
NOTE: If you are on a phone call in low battery mode, you hear four short
beeps every minute.
6
Getting started
Battery installation and charging
Install the battery as shown below.
Step 1
Plug the battery connector
securely into the socket
inside the handset battery
compartment, matching
the color-coded label.
Insert the supplied battery
with the label THIS SIDE
Step 2
Align the cover
flat against
the battery
compartment, then
slide it upwards
until it clicks into
place.
UP facing up as indicated.
CHARGE light
Step 3
Charge the handset by placing it
face up in the telephone base or
charger. The CHARGE light is on
SET DATE
--/--/--
MM/DD /YY
BACK
SET
when charging.
SET TIME
--:-- --
BACK
SET
After you install your telephone or power returns following a
power outage, the handset will prompt you to set the date and
time. For instructions, see Set date and time in the telephone
system user’s manual for details. To skip setting the date and
time, press OFF/CANCEL or BACK.
IMPORTANT INFORMATION:
Use only the supplied rechargeable battery or replacement battery (model
•
BT183342). To order, visit our website at www.telephones.att.com
or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
If you do not use the handset for a long time, disconnect and remove the
•
battery to prevent possible leakage.
7
Registration and deregistration
Adding and registering handsets
Before using a new TL90071 handset, you must register it with
an AT&T TL92271/TL92371/TL92471/TL96271/TL96371/TL96471
telephone system (purchased separately). These telephone
systems can support up to 12 handsets.
The handsets provided with your telephone system are already
registered as HANDSET 1 and so forth. Additional handsets
registered to the telephone system are assigned in the
sequential order they are registered (up to HANDSET 12).
You must register each handset separately. When first purchased,
all expansion handsets show Put handset on BASE to register.
Register a handset to your telephone base
(for AT&T models TL92271/TL92371/TL92471)
1. Make sure the handset is out of the telephone
base or charger and shows Put handset on BASE
to register before you begin registration.
2. Put the handset you wish to register on the
telephone base cradle, not the charger.
3. The handset displays Registering handset...
on the handset and the red IN USE light on
the telephone base turns on. It takes about 90
seconds to complete the registration process.
The handset displays HANDSET X Registered
(X represents the registered handset number).
The IN USE light turns off and the handset
beeps when registration completes.
If registration fails, the system will automatically try to register again.
If it fails after the third try, the handset shows Registration failed,
then Put handset on BASE to register. This may take up to five
minutes to occur. When the handset displays Put handset on BASE
to register, please start again from Step 1 above.
NOTE: You cannot register a handset if any other system handset is in use.
8
Registration and deregistration
Adding and registering handsets
Register a handset to your telephone base
(for AT&T models TL96271/TL96371/TL96471)
1. Make sure the handset is out of the telephone
base or charger and shows Put handset on
BASE to register before you begin registration.
2. Put the handset you wish to register on the
telephone base cradle, not the charger.
3. The handset displays Registering handset...,
and the telephone base screen displays
Registering... Please wait. It takes about 90
seconds to complete the registration process.
The handset displays HANDSET X Registered
(X represents the registered handset number),
and beeps when registration completes.
If registration fails, the system will
automatically try to register again. If it fails
after the third try, the handset displays
Registration failed, then Put handset on
BASE to register. The telephone base screen
displays Registration failed and then returns
to the idle screen. This may take up to five
minutes to occur. When the handset displays
Put handset on BASE to register, please start
again from Step 1 above.
Put Han dset
on BASE
to register
Registering...
Plea se wait
Registering
handset...
NOTES:
You cannot register a handset if any other system
•
handset is in use.
Registration slots are full shows on the base
•
screen while you are doing Step 3 above.
9
HANDS ET X
registered
HANDSET X
registered
Registration and deregistration
Deregistering handsets
You may need to deregister your handsets if:
You have 12 registered handsets and need
•
to replace a handset.
-OR-
You wish to change the designated handset
•
number of your registered handsets.
You must first deregister ALL handsets, and
then register each handset you wish to use again, one at a time.
Please read carefully through all the instructions on this
page before beginning the deregistration process.
Deregister all handsets from the telephone base
(for AT&T models TL92271/TL92371/TL92471)
Make sure that all handsets are out of the telephone base and
1.
chargers before you begin deregistration.
Press and hold /HANDSET LOCATOR on the telephone
2.
base for about 10 seconds until the IN USE light flashes, then
release /HANDSET LOCATOR.
Quickly press /HANDSET LOCATOR again. You must press
3.
/HANDSET LOCATOR while the IN USE light is still flashing.
The IN USE light flashes for about seven seconds. If the light
stops flashing, start again with Step 1 above.
All system handsets show Put handset on BASE to register
4.
and you hear a confirmation tone when the deregistration
completes. The deregistration process takes about 10 seconds
to complete.
After deregistering, register each handset again individually.
5.
See Adding and registering handsets on page 8.
NOTE S:
If the deregistration process fails, you may need to reset the system and
•
try again. To reset, unplug the power from the telephone base and plug
it back in.
You cannot deregister the handsets if any other system handset is in use.
•
Even if the battery is depleted, you can still deregister the handsets by
•
following the steps above.
10
Registration and deregistration
Deregistering handsets
Deregistering all handsets from the telephone base
(for AT&T models TL96271/TL96371/TL96471)
Make sure that all handsets are out of the telephone base and
1.
chargers before you begin deregistration.
Press and hold /HANDSET LOCATOR on the
2.
telephone base for about 10 seconds until the
base screen shows Deregister all devices?,
then release /HANDSET LOCATOR.
Quickly press /HANDSET LOCATOR again.
3.
You must press /HANDSET LOCATOR within 5 seconds. If
the telephone base returns to the idle screen, start again with
Step 1 above.
The telephone base shows Please wait... and then returns to
4.
the idle screen. All system handsets show Put handset on
BASE to register and you hear a confirmation tone when the
deregistration completes. The deregistration process takes
about 10 seconds to complete.
After deregistering, register each handset again individually.
5.
See Adding and registering handsets on page 9.
NOTE S:
If the deregistration process fails, you may need to reset the system and
•
try again. To reset, unplug the power from the telephone base and plug
it back in.
You cannot deregister the handsets if any other system handset is in use.
•
Even if the battery is depleted, you can still deregister the handsets by
•
following the steps above.
Deregister
all devices?
11
Appendix
Troubleshooting
If you have difficulty with your telephone, please try the
suggestions below. For Customer Service, or to purchase
accessories or replacement parts, visit our website at
www.telephones.att.com, or call 1 (800) 222-3111. In
Canada, dial 1 (866) 288-4268.
The handset registration is unsuccessful.
Follow the handset registration instructions to register the
•
handset again (see Adding and registering handsets on page 8).
My telephone doesn’t work at all.
Make sure the power cord is securely plugged in.
•
Make sure you plug the battery connector securely into the
•
cordless handset.
Make sure you plug the telephone line cord securely and
•
firmly into the telephone base and the telephone wall jack.
Charge the battery in the cordless handset for at least 16
•
hours. For optimum daily performance, return the cordless
handset to the charger when not in use.
If the battery is depleted, charge the handset for at least 30
•
minutes before you use it. See page 6 for details.
Reset the telephone base. Unplug the electrical power. Wait
•
for approximately 15 seconds, then plug it back in. Allow up
to one minute for the cordless handset and telephone base
to reset.
You may need to purchase a new battery. Refer to Battery
•
installation and charging in this user’s manual on pages 6-7.
I cannot get a dial tone.
Try all the suggestions above.
•
Move the cordless handset closer to the telephone base. You
•
may have moved out of range.
12
Appendix
Troubleshooting
If the previous suggestions do not work, disconnect the
•
telephone base from the telephone jack and connect the jack
to a different phone. If there is no dial tone on that phone
either, the problem is in your wiring or telephone service.
Contact your telephone service provider.
Your line cord may be defective. Try installing a new line cord.
•
I cannot dial out.
Try all the suggestions above.
•
Make sure you have a dial tone before dialing. The cordless
•
handset may take a second or two to find the telephone base
and produce a dial tone. This is normal. Wait an extra second
before dialing.
Eliminate any background noise. Noise from a television, radio
•
or other appliances may cause the phone to not dial out
properly. If you cannot eliminate the background noise, try
muting the cordless handset before dialing, or dialing from
another room with less background noise.
If other phones in your home are having the same problem,
•
contact your telephone service provider (charges may apply).
My cordless handset isn’t performing normally.
Make sure you plug the power cord securely into the
•
telephone base. Plug the power adapter into a different,
working electrical outlet without a wall switch.
Move the cordless handset closer to the telephone base. You
•
may have moved out of range.
Reset the telephone base. Unplug the electrical power. Wait
•
for 15 seconds then plug it back in. Allow up to one minute
for the cordless handset and telephone base to reset.
Other electronic products such as HAM radios and other DECT
•
phones can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types
of electronic devices.
13
Appendix
Troubleshooting
Out of range OR No power at base appears on my cordless
handset.
Ensure you plug the telephone base in properly and the
•
power is on.
Place the cordless handset in the telephone base for one
•
minute to allow the cordless handset and base to synchronize.
Move the cordless handset closer to the telephone base. You
•
may have moved out of range.
Reset the telephone base. Unplug the electrical power. Wait
•
for 15 seconds then plug it back in. Allow up to one minute
for the cordless handset and telephone base to reset.
Other electronic products such as HAM radios and other DECT
•
phones can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types
of electronic devices.
The batteries do not hold a charge.
If the cordless handset is in the telephone base or charger
•
and the charge light is not on, refer to The charge light is off
(page 19).
Charge the battery in the cordless handset for at least 10
•
hours. For optimum daily performance, return the cordless
handset to the telephone base or charger when not in use.
If the battery is depleted, it may take approximately 30
•
minutes to charge the handset before it shows Low battery.
Refer to the table on page 6 for details.
You may need to purchase a new battery. Refer to Battery
•
installation and charging in this user’s manual on pages 6-7.
I hear other calls while using my phone.
Disconnect the telephone base from the telephone jack, and
•
plug in a different telephone. If you still hear other calls, call
your telephone service provider.
14
Appendix
Troubleshooting
I get noise, static, or weak signals even when I’m near the
telephone base.
If you subscribe to high-speed Internet service (DSL - digital
•
subscriber line) through your telephone line, you must
install a DSL filter between the telephone line cord and the
telephone wall jack. The filter prevents noise and caller ID
problems as a result of DSL interference. Please contact your
DSL service provider for more information about DSL filters.
You may be able to improve the performance of your cordless
•
phone by installing your telephone base as far as possible
from any other existing cordless telephone system that may
already be installed.
Other electronic products such as HAM radios and other DECT
•
phones can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types
of electronic devices.
Do not install this phone near a microwave oven or on
•
the same electrical outlet. You may experience decreased
performance while the microwave oven is operating.
If you plug your phone in with a modem or a surge protector,
•
plug the phone (or modem/surge protector) into a different
location. If this does not solve the problem, relocate your
phone or modem farther apart from one another, or use a
different surge protector.
Move your phone to a higher location. The phone may have
•
better reception in a high area.
If other phones in your home are having the same problem,
•
contact your telephone service provider (charges may apply).
15
Appendix
Troubleshooting
I experience poor sound quality when using the
speakerphone.
For increased sound quality while using the speakerphone,
•
place the handset on a flat surface with the dialing keys
facing up.
When using a speakerphone, controlling background noise
•
in your environment is essential. While you are listening
to your party, press MUTE/DELETE to temporarily turn your
microphone off. When it is your turn to speak, remember to
press MUTE/DELETE again to turn the microphone on.
Excessive background noise will cause a speakerphone to fade
•
in and out. Try controlling the background noise by turning off
any audio devices near the speakerphone. Also, try to avoid
interrupting the person at the other end of the conversation
while they are speaking. If background noise cannot be
controlled, you should terminate speakerphone operation and
return to normal handset mode.
My cordless handset does not ring when I receive a call.
Make sure that the ringer is not off. Refer to Ringer volume
•
in the TL92271/TL92371/TL92471/TL96271/TL96371/
TL96471 user’s manual provided with your telephone.
Make sure you plug the telephone line cord securely into the
•
telephone base and telephone jack. Make sure you plug in the
power cord securely.
The cordless handset may be too far from the telephone base.
•
Charge the battery in the cordless handset for at least 10
•
hours. For optimum daily performance, return the cordless
handset to the telephone base or charger when not in use.
You may have too many extension phones on your telephone
•
line to allow all of them to ring simultaneously. Try unplugging
some of the other phones.
16
Appendix
Troubleshooting
The layout of your home or office may be limiting the
•
operating range. Try moving the telephone base to another
location, preferably on an upper floor.
If other phones in your home are having the same problem,
•
contact your telephone service provider (charges may apply).
Test a working phone at the phone jack. If another phone has
•
the same problem, contact your telephone service provider
(charges may apply).
Other electronic products such as HAM radios and other DECT
•
phones can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types
of electronic devices.
Remove the battery. Replace it and place the cordless handset
•
into the telephone base. Allow up to one minute for the
handset to reestablish its connection with the telephone base.
Your line cord may be defective. Try installing a new line cord.
•
My calls cut in and out while I’m using my cordless handset.
Other electronic products such as HAM radios and other DECT
•
phones can cause interference to your cordless telephone. Try
installing your telephone as far away as possible from these
types of electronic devices.
Do not install this phone near a microwave oven or on
•
the same electrical outlet. You may experience decreased
performance while the microwave oven is operating.
If you plug your phone in with a modem or surge protector,
•
plug the phone (or modem/surge protector) into a different
location. If this doesn’t solve the problem, relocate your
phone or modem farther apart from one another, or use a
different surge protector.
Relocate your telephone base to a higher location. The phone
•
may have better reception when installed in a high area.
17
Appendix
Troubleshooting
Disconnect the telephone base from the telephone wall jack
•
and plug in a working telephone. If the other phones in your
home are having the same problem, the problem is in your
wiring or telephone service. Contact your telephone service
provider (charges may apply).
Excessive background noise will cause a speakerphone to fade
•
in and out. Try controlling the background noise by turning off
any audio devices near the speakerphone. Also, try to avoid
interrupting the person at the other end of the conversation
while they are speaking. If background noise cannot be
controlled, you should stop speakerphone operation and
return to normal handset mode.
When using a speakerphone, controlling background noise
•
in your environment is essential. While you are listening
to your party press MUTE/DELETE to temporarily turn your
microphone off. When it is your turn to speak, remember to
press MUTE/DELETE to turn the microphone on.
My caller ID isn’t working.
Caller ID is a subscription service. You must subscribe to this
•
service from your telephone service provider for this feature
to work on your phone.
The caller must be calling from an area that supports caller ID.
•
Both your and your caller’s telephone service providers must
•
use caller ID compatible equipment.
If you subscribe to high-speed Internet service (DSL - digital
•
subscriber line) through your telephone line, you must
install a DSL filter between the telephone line cord and the
telephone wall jack. The filter prevents noise and caller ID
problems resulting from DSL interference. Contact your DSL
service provider for more information about DSL filters.
18
Appendix
Troubleshooting
System does not receive caller ID when on a call.
Make sure you subscribe to caller ID with call waiting features
•
from your telephone service provider. Caller ID features work
only if both you and the caller are in areas offering caller
ID service, and if both telephone service providers use
compatible equipment.
I subscribe to a nontraditional telephone service that uses
my computer to establish connections, and my telephone
doesn’t work.
Make sure your computer is powered on.
•
Make sure your Internet connection is working properly.
•
Make sure that the software is installed and running for your
•
nontraditional telephone service.
Make sure to plug your USB telephone adapter into a
•
dedicated USB port on your computer. Do not plug it into a
multiple port USB hub (USB splitter) that is not powered.
In a few rare instances, the USB port on your computer may
•
not have enough power. In these instances, try using a USB
hub with its own external power supply.
If you are using a firewall, it may prevent access to your
•
nontraditional telephone service provider. Contact your
service provider for more information.
The charge light is off.
Make sure you plug the power and line cords in correctly
•
and securely.
Unplug the electrical power. Wait for 15 seconds, then plug it
•
back in. Allow up to one minute for the cordless handset and
telephone base to reset.
Clean the cordless handset, charger and telephone base
•
charging contacts each month with a pencil eraser or cloth.
19
Appendix
Troubleshooting
Common cure for electronic equipment.
If the telephone does not seem to be responding normally, try
putting the cordless handset in the charger. If it does not fix the
problem, do the following (in the order listed):
1. Disconnect the power to the telephone base.
2. Disconnect the cordless handset battery.
3. Wait a few minutes.
4. Connect power to the telephone base.
5. Completely remove the battery. Replace the battery and place
the cordless handset into the telephone base or charger.
6. Wait for the cordless handset to reestablish its connection
with the telephone base. Allow up to one minute for this to
take place.
20
Appendix
Maintenance
Taking care of your telephone
Your cordless telephone contains sophisticated electronic
•
parts, so it must be treated with care.
Avoid rough treatment.
•
Place the handset down gently.
•
Save the original packing materials to protect your telephone
•
if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the
•
handset in the rain, or handle it with wet hands. Do not install
the telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful
•
to electronic equipment. For your own safety, take caution
when using electric appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should
•
retain its luster for many years. Clean it only with a soft cloth
slightly dampened with water or a mild soap.
Do not use excess water or cleaning solvents of any kind.
•
Remember that electrical appliances can cause serious injury if used when
you are wet or standing in water. If the telephone base should fall into
water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND
TELEPHONE LINE CORDS FROM THE WALL. Then pull the telephone out by
the unplugged cords.
21
Appendix
Important safety information
This symbol is to alert you to important operating or servicing instructions
that may appear in this user’s manual. Always follow basic safety precautions
when using this product to reduce the risk of injury, fire, or electric shock.
Safety information
Read and understand all instructions in the user’s manual. Observe all markings
•
on the product.
Avoid using a telephone during a thunderstorm. There might be a slight
•
chance of electric shock from lightning.
Do not use a telephone in the vicinity of a gas leak. Under certain circumstances,
•
a spark may be created when the adapter is plugged into the power outlet, or
when the handset is replaced in its cradle. This is a common event associated
with the closing of any electrical circuit. The user should not plug the phone
into a power outlet, and should not put a charged handset into the cradle, if the
phone is located in an environment containing concentrations of flammable or
flame-supporting gases, unless there is adequate ventilation. A spark in such an
environment could create a fire or explosion. Such environments may include:
medical use of oxygen without adequate ventilation; industrial gases (cleaning
solvents; gasoline vapors; etc.); a leak of natural gas; etc.
Do not use this product near water, or when you are wet. For example, do
•
not use it in a wet basement or shower, or next to a swimming pool, bathtub,
kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning.
If the product comes in contact with any liquids, unplug any line or power cord
immediately. Do not plug the product back in until it has dried thoroughly.
Install this product in a protected location where no one can trip over any
•
line or power cords. Protect cords from damage or abrasion.
If this product does not operate normally, read the Troubleshooting section
•
on pages 12-20 of this user’s manual. If you cannot solve the problem, or if the
product is damaged, refer to the Limited warranty section on pages 28-30.
Do not open this product except as may be directed in your user’s manual.
Opening the product or reassembling it incorrectly may expose you to
hazardous voltages or other risks.
Replace batteries only as described in your user’s manual (pages 6-7). Do not
•
burn or puncture batteries — they contain caustic chemicals.
This power adapter is intended to be correctly oriented in a vertical or floor
•
mount position. The prongs are not designed to hold the plug in place if it is
plugged into a ceiling or an under-the-table/cabinet outlet.
CAUTION: Use only the power adapter provided with this product. To obtain
a replacement, visit our website at www.telephones.att.com, or
call 1 (800) 222–3111. In Canada, dial 1 (866) 288-4268.
22
Appendix
Important safety information
Especially about cordless telephones
Privacy: The same features that make a cordless telephone convenient create
•
some limitations. Telephone calls are transmitted between the telephone
base and the handset by radio waves, so there is a possibility that your
cordless telephone conversations could be intercepted by radio receiving
equipment within range of the cordless handset. For this reason, you should
not think of cordless telephone conversations as being as private as those on
corded telephones.
Electrical power: The telephone base of this cordless telephone must be
•
connected to a working electrical outlet which is not controlled by a wall
switch. Calls cannot be made from the handset if the telephone base is
unplugged, switched off or if the electrical power is interrupted.
Potential TV interference: Some cordless telephones operate at frequencies
•
that may cause interference to TVs and VCRs. To minimize or prevent such
interference, do not place the telephone base of the cordless telephone
near or on top of a TV or VCR. If interference is experienced, moving the
cordless telephone farther away from the TV or VCR will often reduce or
eliminate the interference.
Rechargeable batteries: This product contains nickel-metal hydride rechargeable
•
batteries. Exercise care in handling batteries in order not to create a short
circuit with conductive material such as rings, bracelets, and keys. The battery
or conductor may overheat and cause harm. Observe proper polarity between
the battery and the battery charger.
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe
•
manner. Do not burn or puncture. Like other batteries of this type, if burned or
punctured, they could release caustic material which could cause injury.
The RBRC™ Seal means that the manufacturer is voluntarily
participating in an industry program to collect and recycle
nickel-metal hydride rechargeable batteries when taken out
of service within the United States. These batteries may be
taken to a participating local retailer of replacement batteries
or recycling center. Or you may call 1 (800) 8-BATTERY for
locations accepting spent Ni-MH batteries.
23
Appendix
Important safety information
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones): Wireless
Technology Research, LLC (WTR), an independent research entity, led a
multidisciplinary evaluation of the interference between portable wireless
telephones and implanted cardiac pacemakers. Supported by the U.S. Food and
Drug Administration, WTR recommends to physicians that:
Pacemaker patients
Should keep wireless telephones at least six inches from the pacemaker.
•
Should NOT place wireless telephones directly over the pacemaker, such as in
•
a breast pocket, when it is turned ON.
Should use the wireless telephone at the ear opposite the pacemaker.
•
WTR’s evaluation did not identify any risk to bystanders with pacemakers from
other persons using wireless telephones.
Especially about telephone answering systems
Two-way recording: This unit does not sound warning beeps to inform the other
party that the call is being recorded. To ensure that you are in compliance
with any federal or state regulations regarding recording a telephone call, you
should start the recording process and then inform the other party that you are
recording the conversation.
SAVE THESE INSTRUCTIONS
24
Appendix
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical
requirements adopted by the Administrative Council for Terminal Attachments
(ACTA). The label on the back or bottom of this equipment contains, among other
things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must
be provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the
telephone network must comply with the applicable Part 68 rules and technical
requirements adopted by ACTA. A compliant telephone cord and modular plug
is provided with this product. It is designed to be connected to a compatible
modular jack that is also compliant. An RJ11 jack should normally be used
for connecting to a single line and an RJ14 jack for two lines. See Installation
Instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices
you may connect to your telephone line and still have them ring when you
are called. The REN for this product is encoded as the 6th and 7th characters
following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In
most, but not all areas, the sum of all RENs should be five (5.0) or less. For more
information, please contact your telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired
alarm dialing equipment connected to your telephone line, ensure the connection
of this equipment does not disable your alarm equipment. If you have questions
about what will disable the alarm equipment, consult your telephone service
provider or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular
jack until the problem has been corrected. Repairs to this telephone equipment
can only be made by the manufacturer or its authorized agents. For repair
procedures, follow the instructions outlined under the Limited Warranty.
If this equipment is causing harm to the telephone network, the telephone service
provider may temporarily discontinue your telephone service. The telephone service
provider is required to notify you before interrupting service. If advance notice
is not practical, you will be notified as soon as possible. You will be given the
opportunity to correct the problem and the telephone service provider is required
to inform you of your right to file a complaint with the FCC. Your telephone service
provider may make changes in its facilities, equipment, operation, or procedures
that could affect the proper functioning of this product. The telephone service
provider is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid
compatible.
If this product has memory dialing locations, you may choose to store
emergency telephone numbers (e.g., police, fire, medical) in these locations. If
you do store or test emergency numbers, please:
•
Remain on the line and briefly explain the reason for the call before hanging up.
•
Perform such activities in off-peak hours, such as early morning or late evening.
25
Appendix
FCC Part 68 and ACTA
Industry Canada
Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference,
including interference that may cause undesired operation.
The term ‘’IC:‘’ before the certification/registration number only signifies that the
Industry Canada technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The
REN is an indication of the maximum number of devices allowed to be connected
to a telephone interface. The termination on an interface may consist of any
combination of devices subject only to the requirement that the sum of the RENs
of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
26
Appendix
FCC Part 15
This equipment has been tested and found to comply with the requirements for a
Class B digital device under Part 15 of the Federal Communications Commission
(FCC) rules.
These requirements are intended to provide reasonable protection against
harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
•
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
•
Changes or modifications to this equipment not expressly approved by the
party responsible for compliance could void the user’s authority to operate the
equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation. Privacy of communications may not be ensured
when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of
radio frequency energy that can be safely absorbed by a user or bystander
according to the intended usage of the product. This product has been tested
and found to comply with the FCC criteria. The handset may be safely held
against the ear of the user. The telephone base shall be installed and used such
that parts of the user’s body other than the hands are maintained at a distance
of approximately 20cm (8 inches) or more.
This Class B digital apparatus complies with Canadian ICES-003.
27
Appendix
Limited warranty
The AT&T brand is used under license - any repair, replacement or warranty service,
and all questions about this product should be directed to our website at
www.telephones.att.com or call 1 (800) 222-3111. In
Canada, dial 1 (866) 288-4268.
What does this limited warranty cover?
1.
The manufacturer of this AT&T-branded product warrants to the holder of
a valid proof of purchase (“CONSUMER” or “you”) that the product and all
accessories provided in the sales package (“PRODUCT”) are free from defects
in material and workmanship, pursuant to the following terms and conditions,
when installed and used normally and in accordance with the PRODUCT
operating instructions. This limited warranty extends only to the CONSUMER
for products purchased and used in the United States of America and Canada.
What will be done if the PRODUCT is not free from defects in materials
2.
and workmanship during the limited warranty period (“materially
defective PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized service
representative repairs or replaces at the manufacturer’s option, without
charge, a materially defective PRODUCT. If the manufacturer repairs the
PRODUCT, they may use new or refurbished replacement parts. If the
manufacturer chooses to replace the PRODUCT, they may replace it with a
new or refurbished PRODUCT of the same or similar design. The manufacturer
retains the defective parts, modules, or equipment. Repair or replacement
of the PRODUCT, at the manufacturer’s option, is your exclusive remedy. The
manufacturer returns the repaired or replacement products to you in working
condition. You should expect the repair or replacement to take approximately
30 days.
How long is the limited warranty period?
3.
The limited warranty period for the PRODUCT extends for ONE (1) YEAR from
the date of purchase. If the manufacturer repairs or replaces a materially
defective PRODUCT under the terms of this limited warranty, this limited
warranty also applies to repaired or replacement PRODUCT for a period of
either (a) 90 days from the date the repaired or replacement PRODUCT is
shipped to you or (b) the time remaining on the original one-year limited
warranty; whichever is longer.
28
Appendix
Limited warranty
What is not covered by this limited warranty?
4.
This limited warranty does not cover:
PRODUCT that has been subjected to misuse, accident, shipping or other
•
physical damage, improper installation, abnormal operation or handling,
neglect, inundation, fire, water, or other liquid intrusion; or
PRODUCT that has been damaged due to repair, alteration, or modification
•
by anyone other than an authorized service representative of the
manufacturer; or
PRODUCT to the extent that the problem experienced is caused by signal
•
conditions, network reliability or cable or antenna systems; or
PRODUCT to the extent that the problem is caused by use with non-AT&T
•
accessories; or
PRODUCT whose warranty/quality stickers, PRODUCT serial number plates
•
or electronic serial numbers have been removed, altered or rendered
illegible; or
PRODUCT purchased, used, serviced, or shipped for repair from outside the
•
United States of America or Canada, or used for commercial or institutional
purposes (including but not limited to products used for rental purposes);
or
PRODUCT returned without a valid proof of purchase (see item 6 below);
•
or
Charges for installation or setup, adjustment of customer controls, and
•
installation or repair of systems outside the unit.
How do you get warranty service?
5.
To obtain warranty service in the United States of America, visit
www.telephones.att.com or call 1 (800) 222-3111.
In Canada, please dial 1 (866) 288-4268. NOTE: Before calling for
service, please review the user’s manual. A check of the PRODUCT’s controls
and features might save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage
during transit and transportation and are responsible for delivery or handling
charges incurred in the transport of the PRODUCT(s) to the service location.
The manufacturer will return repaired or replaced PRODUCT under this
limited warranty. Transportation, delivery or handling charges are prepaid.
The manufacturer assumes no risk for damage or loss of the PRODUCT in
transit. If the PRODUCT failure is not covered by this limited warranty, or
proof of purchase does not meet the terms of this limited warranty, the
manufacturer notifies you and requests that you authorize the cost of repair
prior to any further repair activity. You must pay for the cost of repair and
return shipping costs for the repair of products that are not covered by this
limited warranty.
29
Appendix
Limited warranty
What must you return with the PRODUCT to get warranty service?
6.
You must:
Return the entire original package and contents including the PRODUCT
a.
to the service location along with a description of the malfunction or
difficulty; and
Include “valid proof of purchase” (sales receipt) identifying the PRODUCT
b.
purchased (PRODUCT model) and the date of purchase or receipt; and
Provide your name, complete and correct mailing address, and
c.
telephone number.
Other limitations
7.
This warranty is the complete and exclusive agreement between you and the
manufacturer of this AT&T branded PRODUCT. It supersedes all other written
or oral communications related to this PRODUCT. The manufacturer provides
no other warranties for this PRODUCT. The warranty exclusively describes all
of the manufacturer’s responsibilities regarding the PRODUCT. There are no
other express warranties. No one is authorized to make modifications to this
limited warranty and you should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights,
and you might also have other rights that vary from state to state or
province to province.
Limitations: Implied warranties, including those of fitness for a particular
purpose and merchantability (an unwritten warranty that the PRODUCT is
fit for ordinary use) are limited to one year from date of purchase. Some
states/provinces do not allow limitations on how long an implied warranty
lasts, so the above limitation might not apply to you. In no event shall the
manufacturer be liable for any indirect, special, incidental, consequential,
or similar damages (including, but not limited to lost profits or revenue,
inability to use the PRODUCT or other associated equipment, the cost of
substitute equipment, and claims by third parties) resulting from the use of
this PRODUCT. Some states/provinces do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitation or exclusion
might not apply to you.
Please retain your original sales receipt as proof
of purchase.
30
Appendix
Technical specifications
RF frequency band 1921.536MHz — 1928.448MHz
Channels 5
Operating temperature 32°F — 122°F
Handset voltage 2.4 — 3.2 VDC
Charger voltage
(AC adapter output)
Operation Operating time*
Talk time (cordless handset) Up to seven hours
Talk time (cordless handset speakerphone) Up to five hours
Standby Up to seven days
* Operating times vary depending on your actual use and the age of the battery.
DECT 6.0 digital technology
The AT&T DECT 6.0 products offer unsurpassed range performance and sound clarity.
This is achieved through a unique antenna design and advances in noise-filtering
technology. An independent laboratory has confirmed that AT&T DECT 6.0 products
perform up to 45% better in range competitions. Now calls can be taken in the
basement, backyard and garage with exceptional sound quality.
Telephone operating range
This cordless telephone operates within the maximum power allowed by the Federal
Communications Commission (FCC). Even so, this handset and telephone base can
communicate over only a certain distance — which can vary with the locations of the
telephone base and handset, the weather, and the construction of your home or office.
0°C — 50°C
6VAC @300mA
Redefining long range coverage and clarity
This telephone base comes with an antenna which gives much better clarity and
covers a longer range than before.
HD audio
HD audio improves sound quality by expanding and rebuilding frequencies that are lost
with traditional phone calls. There is no additional telephone service requirement to
use HD audio. It is designed to work with standard telephone service. Your system will
automatically enhance all received sound with HD audio.
31
www.telephones.att.com
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such
marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under
license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to
trade names are those of their respective owners.
© 2011 Advanced American Telephones. All Rights Reserved.
Advanced American Telephones, San Antonio, TX 78219.
Printed in China. Issue 1 AT&T 01/11.
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