AT&T Merlin User Manual

AT&T
MERLIN
COMMUNICATIONS SYSTEM
USER’S GUIDE FOR OFF-PREMISES AND BASIC TELEPHONES*
*Applies only to basic telephones connected to an Off-Premises
Telephone Interface or a Basic Telephone and Modem Interface
Your basic Touch-Tone telephone is now connected to the MERLIN™ communications system. The technologically advanced MERLIN system control unit enhances your telephone by providing many special features. You can access these features by using dial­ing codes and switchhook signals, and you can com­municate with all other MERLIN system users via an intercom network.

GETTING STARTED

Important facts to remember for better performance:

Know the switchhook operation

Now that your telephone is part of the MERLIN system, the switchhook still disconnects calls, but it also sends signals that allow you to use the system’s convenient features.
To send a signal, press the switchhook down firmly as far as it will go and then release it. If you do not press the switchhook long enough, the signal does not work. A longer than necessary press will disconnect the call.

Know the different dial tones and rings

Intercom and outside dial tones sound different. Inter­com dial tone is what you hear when you first lift the handset to place a call. Intercom, outside, and trans­ferred calls each have a distinctive ring that you should learn to recognize. (Intercom = 1 ring; outside = 2 rings; and transferred = 3 rings.)
SWITCHHOOK

PLACING CALLS

To Place an Intercom Call

Lift handset (hear intercom dial tone)
Dial intercom number (hear ringing on
line)

To Place an Outside Call

Lift handset (hear intercom dial tone)
Dial 9 (hear outside dial tone)
Dial outside number (hear ringing on line)

To Place an Outside Call on a Special Line (e.g., personal line, WATS)

Lift handset (hear intercom dial tone)
Dial 88X, where X represents an access
code for the special line (see your system
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