AT&T EL52109 User Manual

User’s manual

EL52109 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting

Congratulations

Compatible with

Hearing Aid T-Coil

TIA-1083

on purchasing your new AT&T product. Before using this AT&T product, please read the Important safety instructions on pages 55-56 of this manual. Please thoroughly read the user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at

www.telephones.att.com 1 (866) 288-4268

Model #: EL52109 (one handset) Type: DECT 6.0 cordless telephone/answering system Serial #: (found on the bottom of the telephone base) Purchase date: Place of purchase:

Both the model and serial number of your AT&T product can be found on the bottom of the telephone base.

or call

1 (800) 222-3111

. In Canada, dial

Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

The ENERGY STARR program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STARR label indicating it meets the latest energy efficiency guidelines.

© 2009 Advanced American Telephones. All Rights Reserved. AT&T andAdvanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China.

Parts checklist

Save your sales receipt and original packaging in the event warranty service is necessary.

Your telephone contains the following items:

User’s manual

EL52109 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting

User's manual

Telephone base

Quick start guide

EL52109 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting

Quick start guide

Wall mount bracket

Cordless handset

Battery for cordless handset

compartment cover

AC power adapter for telephone base

Telephone line cordBattery

User’s manual

EL52109 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting

Table of contents

Getting started

Quick reference guide - handset ......... 1

Quick reference guide - telephone

base .................................................................... 2

Installation ...................................................... 3

Telephone base installation ...................4

Battery installation & charging.............5

Wall Installation ........................................... 7

Tabletop to wall installation ............7

Wall to tabletop installation ............ 8

Handset settings

Telephone settings ..................................... 9

Menu settings .......................................... 9

Ringer volume ......................................... 9

Ringer tone .............................................10

Key tone ...................................................10

LCD language ........................................10

Set date/time ........................................11

Voicemail (visual message

waiting) indicator .................................12

Clear voicemail indication ...............12

Home area code ...................................13

Answering system settings ...................14

Answer on/off .......................................14

Announcement .....................................15

Number of rings ...................................16

Remote access code ..........................17

Message alert tone .............................18

Telephone operation

Making, answering, and ending

calls ..................................................................19

Making a call ..........................................19

On-hook dialing (predialing) ..........19

Answering a call ..................................19

Temporary ringer silencing .............19

Ending a call ..........................................19

Auto off ....................................................19

Handset settings ........................................20

Speakerphone information .............20

Last number redial ..............................20

Handset operation ....................................21

Volume control .....................................21

Call waiting .............................................21

Mute ...........................................................21

Chain dialing ................................................22

Chain dialing ..........................................22

Handset operation ....................................23

Handset locator ....................................23

DIRECTORY

Main menu

ANS. SYSTEM (page 35) DIRECTORY (page 24) CALL LOG (page 29) RINGER VOLUME (page 9) RINGER TONE (page 10) KEY TONE (page 10) LCD LANGUAGE (page 10) SET DATE/TIME (page 11) CLR VOICEMAIL (page 12) HOME AREA CODE (page 13)

qCID / VOLUME

Press qCID to show caller ID information (page 32) when the phone is not in use.

Press to scroll down while in menus. Press qVOLUME to decrease the volume level during a call (page 21).

MENU/SELECT

Press to display the menu (page

9). Once in the menu, press to select an item or save an entry or setting.

OFF/CLEAR

Press and hold while the telephone is not in use to erase the missed calls indicator. During a call, press to hang up (page 19). While using menus, press to cancel an operation, back up to the previous menu, or exit the menu display (page 9).

MUTE/DELETE

During a call, press to mute the microphone (page 21).

Press repeatedly to display other dialing options when reviewing a call log entry (page 32).

DELETE

While reviewing the caller ID history (page 33) or the directory (page 28), or the redial memory (page 20), press to delete an individual entry.

While predialing, press to delete digits (page 19).

Using menus

Press pDIR or CIDq to

scroll through menu items. Press MENU/SELECT

to select or modify a highlighted item.

Press OFF/CLEAR to cancel an operation, back up to the previous menu, or exit the menu display.

Getting started

Quick reference guide - telephone base

IN USE indicator

On when the handset is in use or when the answering system is answering an incoming call.

Flashes when another telephone is in use on the same line.

Flashes quickly when there is an incoming call.

VOICEMAIL indicator

Flashes when you have new voicemail. Voicemail service is offered by your local telephone service provider, and is different from answering system messages (page 12).

HANDSET LOCATOR

Press to make handset beep so you can locate it (page 23).

MESSAGE COUNTER

Number of messages (or during playback, message number currently playing).

REPEAT

Press to repeat a message. Press twice to play the previous message (page 38).

X DELETE

Press to delete the message currently playing (page 38).

Press twice to delete all old messages when the phone is not in use (page 38).

ON/OFF

Press to turn the built-it answering system on or off (page 35).

PLAY/STOP

Press to start or stop message playback (page 37).

SKIP

Press to skip a message (page 38).

pqVOLUME

During message playback, press to adjust the listening volume (page 38).

While in idle mode, press to adjust the base ringer volume (page 36).

Getting started

Installation

You must install and charge the battery before using the telephone.

Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see page 7). For optimum range and better reception, place the telephone base in a central and open location.

If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL filter between the telephone line cord and the telephone wall jack (see the following page). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.

Your product may be shipped with a protective sticker covering the handset or base display - remove it before use.

For customer service or product information, visit our website at

STOP!

See pages 5-6 for easy instructions.

www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

Avoid placing the telephone base too close to:

• Communication devices such as: television sets, VCRs, or other cordless

telephones.

• Excessive heat sources.

• Noise sources such as a window with traffic outside, motors, microwave

ovens, refrigerators, or fluorescent lighting.

• Excessive dust sources such as a workshop or garage.

• Excessive moisture.

• Extremely low temperature.

• Mechanical vibration or shock such as on top of the washing machine or

work bench.

Getting started

Telephone base installation

Install the telephone as shown below.

The telephone base is ready for table use. If you want to change to wall mounting, see page 7 for details.

5. Plug the other

end of the telephone line cord into a telephone jack or a DSL filter.

4. Plug the large

end of the AC power adapter into a power outlet not controlled by a wall switch.

If you have DSL high speed Internet service, a DSL filter (not included) is required.

Telephone line cord

1. Plug one end of

the telephone line cord into the telephone jack at the bottom of the telephone base.

3. Route the power

adapter cord through the slot.

2. Plug the small end

of the AC power adapter into the power jack at the bottom of the telephone base.

IMPORTANT INFORMATION

Use only the power adapter(s) supplied with this product. To order a replacement

power adapter, visit our website at www.telephones.att.com, or call

1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

The power adapters are intended to be correctly oriented in a vertical or floor

2. mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

Getting started

Battery installation & charging

Install the battery as shown on the next page. Once you have installed the battery, the screen indicates the battery status (see table below). If necessary, place the handset in the telephone base to charge the battery. For best performance, keep the handset in the telephone base when not in use. The battery is fully charged after 16 hours of continuous charging. See the table on page 61 for battery operating times.

If the screen is blank, you need to charge the handset without interruption for at least 10 minutes to give the handset enough charge to use the telephone for a short time. The screen shows LOW BATTERY and the backlight is off until you have charged the battery without interruption for at least one hour. The following table summarizes the battery charge indicators and actions to take.

Battery indicators Battery status Action

The screen is blank. Battery has no charge

and the handset cannot be used.

The screen shows PLACE IN CHARGER and flashes.

The screen shows LOW BATTERY and flashes.

Battery has very little charge and the handset cannot be used.

Battery has enough charge to be used for a short time.

The screen shows

Battery is charged. To keep the battery

HANDSET.

Charge without interruption until the screen shows LOW BATTERY (at least 10 minutes).

Charge without interruption until the screen shows LOW BATTERY (at least four minutes).

Charge without interruption until the screen shows HANDSET (at least one hour).

charged, place it in the telephone base when not in use.

NOTE: If you are on a phone call in low battery mode, you hear four short beeps

every minute.

Getting started

Battery installation & charging

Step 1 Step 2 Step 3

CHARGE light

Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. Insert the supplied battery with the label THIS SIDE UP facing up as indicated.

IMPORTANT INFORMATION

Use only the supplied rechargeable battery or replacement battery (model BT8001). To order a replacement power adapter, visit our website at

Align the cover flat against the battery compartment cover, then slide it upwards until it clicks into place.

To replace the battery, press the tab and slide the battery compartment cover downwards. Lift out the old battery and disconnect it from the handset. Follow the instructions above to install and charge the new battery.

Charge the handset by placing it face up in the telephone base. The CHARGE light will be on when charging.

www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

Getting started

Wall Installation

Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronic retailers. You might need a professional to install the mounting plate.

Tabletop to wall installation

1. Position the telephone base as shown below. Insert the extended tabs (marked A) of the wall mount bracket into the slots on the back of the telephone base (marked A). Push the telephone base down until it is securely in place.

2. If you are using a DSL filter, plug the line cord into the filter now. Route the telephone line cord (or DSL filter) through the wall mount bracket hole. Route the power cord out of the bottom of the telephone.

3. Plug the telephone line cord (or DSL filter) into the wall jack. Plug the power adapter into a power outlet not controlled by a wall switch.

4. Align the holes on the bracket with the standard wall plate and slide the bracket down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with a twist tie.

Getting started

Wall Installation

Wall to tabletop installation

1. Remove the wall mount bracket from the wall. If the telephone line cord and power adapter cord are bundled, untie them first.

2. Lift the telephone base up to detach it from the plastic wall mount bracket. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet.

3. See Telephone base installation on page 4.

Handset settings

Telephone settings

Menu settings

Use the menus to change the telephone’s settings.

1. Press MENU/SELECT in idle mode (when the phone is not in

use) to enter the main menu.

2. Use qCID or DIRp to scroll to the feature to be changed.

When scrolling through the menu, the top menu item is always highlighted with a > symbol.

3. Press MENU/SELECT to select the highlighted item.

NOTE:

To cancel an operation, back up to the previous menu or exit the menu display,

press OFF/CLEAR. Press and hold OFF/CLEAR to return to idle mode.

Ringer volume

You can set the ringer volume level (1-6), or turn the ringer off. When the ringer is off, the appears on the handset screen.

1. Press MENU/SELECT in idle mode to enter the main menu.

Use

qCID or DIRp

then press

MENU/SELECT

to scroll to the >RINGER

VOLUME menu,

>ANS. SYSTEM

DIRECTORY

>SET DATE/TIME

CLR VOICEMAIL

SET DATE

--/--/--

SET TIME

--:-- --

NOTE: If the clock was not set when a message is recorded, the system announces "Time and day not set" before the message is played.

Handset settings

Telephone settings

Voicemail (visual message waiting) indicator

If you subscribe to a voicemail service offered by your local telephone service provider, the feature provides a visual indication when you have new voicemail messages. The

VOICEMAIL light on the telephone base flashes, and NEW VOICEMAIL and the icon appear on the handset screen.

NOTES:

1. This feature does not indicate new answering system messages recorded on your phone.

2. For more information about the difference between your answering system and voicemail, see page 35.

Clear voicemail indication

Use this feature when the telephone indicates there is new voicemail but there is none. For example, when you have accessed your voicemail while away from home. This feature only turns off the displayed NEW VOICEMAIL message, icon and VOICEMAIL light; it does not delete your voicemail messages. As long as you have new voicemail messages, your local telephone service provider continues to send the signal to turn on the indicator.

HANDSET

NEW VOICEMAIL

5:37

8/06

To manually turn off the new voicemail indicator:

1. Press MENU/SELECT when in idle mode to enter the

main menu.

2. Use

qCID or DIRp to scroll to >CLR VOICEMAIL, then

>CLR VOICEMAIL

HOME AREA CODE

press MENU/SELECT. The screen shows TURN OFF INDICATOR?

3. Press MENU/SELECT again to turn the voicemail indication

off, or press

NOTES:

1. Your telephone service provider may alert you to new messages with stutter (broken)

dial tone. Contact your telephone service provider for more details.

2. For information about using your voicemail service, contact your telephone service

provider for assistance.

OFF/CLEAR

to cancel the procedure.

TURN OFF

INDICATOR?

Handset settings

Telephone settings

Home area code

If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number.

This feature makes it easy for you to place a call from the caller ID log. If you dial 10 digits to make a local phone call, do not use this home area code feature. If you do, you will not be able to place calls from your caller ID log, as they have only seven digits.

1. Press MENU/SELECT in the idle mode to enter the

main menu.

2. Use qCID or DIRp to scroll to >HOME AREA CODE, then press MENU/SELECT.

3. Press the dial pad keys to enter a three-digit home area code. Press MUTE/DELETE to delete digits while entering.

4. Press MENU/SELECT to save and return to the main menu.

NOTE: If, in the future, your telephone service provider requires you to dial 10 digits to make a local call (area code + phone number), you will need to delete your home area code. With the home area code displayed, press and hold MUTE/DELETE. The home area code is now restored to its default setting of _ _ _.

>HOME AREA CODE

ANS. SYSTEM

HOME AREA CODE

___

Handset settings

Answering system settings

Use the answering system menu to turn the answering system on or off, record your announcement (greeting), change the number of rings, remote access code and message alert tone.

1. When the handset is in idle mode, press MENU/SELECT to enter the

main menu.

2. Press MENU/SELECT again.

3. Press qCID or DIRp to scroll to >ANS SYS SETUP, then press

MENU/SELECT.

Answer on/off

Unless you change it, the answering system is on and ready to record messages. You can turn the answering system off, but if you do so, the answering system does not answer calls and record incoming messages.

To turn the answering system on or off from a handset:

1. When the handset is in idle mode, press MENU/SELECT to

enter the main menu.

2. Press MENU/SELECT again.

3. Press qCID or DIRp to scroll to >ANS SYS SETUP, then press MENU/SELECT.

4. Press MENU/SELECT again to select >ANSWER ON/OFF.

5. Press qCID or DIRp to select betweento select between ON and OFF, then press MENU/SELECT to confirm the setting. A confirmation tone sounds.

If the answering system is on, the ANS ON icon displays on the handset screen.

>ANS SYS SETUP

PLAY MSGS

>ANSWER ON/OFF

ANNOUNCEMENT

ANSWER ON/OFF ON

NOTE: If the answering system is off and there is an incoming call, the system answers after 10 rings and announces, “Please enter your remote access code.” For more information about remote access codes, see pages 41-42.

Handset settings

Answering system settings

Announcement

Outgoing announcements play when calls are answered by the answering system.

The telephone has a prerecorded outgoing announcement, “Hello. Please leave a message after the tone.” You can use this announcement, or record your own announcement.

You can record an announcement up to 90 seconds. The system does not record any announcement shorter than one second.

To play your current outgoing announcement:

1. When the handset is in idle mode, press MENU/SELECT to

enter the main menu.

2. Press MENU/SELECT again.

3. Press qCID or DIRp to scroll to >ANS SYS SETUP, then press MENU/SELECT.

4. Press qCID or DIRp to scroll to >ANNOUNCEMENT, then press MENU/SELECT, the system announces, “To play, press

2. To record, press 7.”

5. Press 2 to play the current announcement.

To record a new outgoing announcement:

1. When the handset is in idle mode, press MENU/SELECT to

enter the main menu.

2. Press MENU/SELECT again.

3. Press qCID or DIRp to scroll to >ANS SYS SETUP, then

press MENU/SELECT.

4. Press qCID or DIRp to scroll to >ANNOUNCEMENT, then

press MENU/SELECT, the system announces, “To play, press

2. To record, press 7.”

5. Press 7 to record an announcement, the system announces

“Record after the tone, press 5 when you are done.”

6. Press 5 when you finish recording. Your recorded

announcement plays.

To listen to the recorded announcement again, press 2 after playback is completed.

To record a new announcement, press 7 and follow step 6.

NOTE: If the answering system is full and you want to record a new announcement, the system announces, “Memory is full.” You must delete some messages before you can record a new announcement.

>ANS. SYSTEM

DIECTORY

>ANS SYS SETUP

PLAY MSGS

>ANNOUNCEMENT

# OF RINGS

2-PLAY 3-DELETE

5-STOP 7-RECORD

RECORD ANNC... 5-STOP

Handset settings

Answering system settings

To delete your outgoing announcement:

1. When the handset is in idle mode, press MENU/SELECT to enter the main

menu.

2. Press MENU/SELECT again.

3. Press qCID or DIRp to scroll to >ANS SYS SETUP, then press

MENU/SELECT.

4. Press qCID or DIRp to scroll to >ANNOUNCEMENT, then press

MENU/SELECT, the system announces, “To play, press 2. To record, press 7.”

5. Press 3 to delete your recorded announcement. If your announcement is deleted, calls are answered with the pre-recorded

announcement described on page 15.

Number of rings

You can set the answering system to answer an incoming call after two, four, or six rings. You can also select toll saver, which is explained below. Unless you change it, the answering system answers an incoming call after four rings.

To set the number of rings:

1. When the handset is in idle mode, press MENU/SELECT to enter the main

menu.

2. Press MENU/SELECT again.

3. Press qCID or DIRp to scroll to >ANS SYS SETUP, then press

MENU/SELECT.

4. Press qCID or DIRp to scroll to ># OF RINGS, then press MENU/SELECT.

5. Press qCID or DIRp to scroll and choose among 2, 4, 6 or TOLL SAVER.

• Toll saver - the answering system answers a call after two rings if you have new messages, and after four rings when there are no new messages. This feature allows you to check for new messages and avoid paying long distance charges if you are calling from out of your local area.

6. Press MENU/SELECT to confirm your setting. A confirmation tone sounds.

NOTE: If you subscribe to caller ID/call waiting service through your telephone service provider, see Answering system and voicemail on page 35.

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