AT&T CL81219 User Manual

User’s manual
CL81109/CL81209/ CL81219/CL81309 DECT 6.0 cordless telephone with caller ID/ call waiting
Congratulations
T
Compatible with
Hearing Aid T-Coil
TIA-1083
on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information on pages 51-52 of this manual. Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Model #: CL81109 (one handset) CL81209 (two handsets) CL81219 (two handsets) CL81309 (three handsets)
Type: DECT 6.0 cordless telephone with caller ID/call waiting
Serial #:
Purchase date:
Place of purchase:
Both the model and serial number of your AT&T product can be found on the bottom of the telephone base.
Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service.
Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.
The ENERGY STAR program® (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines.
© 2009 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Parts checklist
Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.
User’s manual
CL81109/CL81209/ CL81219/CL81309 DECT 6.0 cordless telephone with caller ID/ call waiting
User's manual
Quick start guide
Charger for cordless handset with power adapter installed (One for CL81209) (One for CL81219) (Two for CL81309)
Quick start guide
CL81109/CL81209/ CL81219/CL81309 DECT 6.0 cordless telephone with caller ID/ call waiting
Cordless handset CL81109 (one handset) CL81209 (two handsets) CL81219 (two handsets) CL81309 (three handsets)
Battery for cordless handset (One for CL81109) (Two for CL81209) (Two for CL81219) (Three for CL81309)
Telephone base
Battery compartment cover (One for CL81109) (Two for CL81209) (Two for CL81219) (Three for CL81309)
Wall-mount bracket
Telephone line cord
Power adapter for telephone base
User’s manual
CL81109/CL81209/ CL81219/CL81309 DECT 6.0 cordless telephone with caller ID/ call waiting
Table of contents
Getting started
Quick reference guide - handset .......... 1
Quick reference guide - telephone
base ................................................................. 3
Installation ....................................................... 4
Telephone base installation .................... 5
Charger installation ..................................... 6
Battery installation & charging.............. 7
Installation options .......................................9
Handset settings
Telephone settings ................................... 11
MENU settings ......................................... 11
Ringer volume ......................................... 11
Ringer tone ............................................... 12
Key tone ..................................................... 12
LCD Language .......................................... 12
Set date/time ........................................... 13
Voicemail (visual message waiting)
indicator ...................................................... 14
Clear voicemail indication ................ 14
Home area code ..................................... 15
Telephone operation
Making, answering, and ending
calls .................................................................. 16
Making a call ............................................ 16
On-hook dialing (predialing) ............ 16
Answering a call ..................................... 16
Temporary ringer silencing ............... 16
Ending a call ............................................. 16
Auto off ....................................................... 16
Handset operation .................................... 17
Speakerphone .......................................... 17
Last number redial ................................ 17
Options while on calls ............................ 18
Volume control ........................................ 18
Call waiting ............................................... 18
Mute .............................................................. 18
Chain dialing............................................. 19
Multiple handset use
Multiple handset use ............................... 20
Handset locator ...................................... 20
Join a call in progress ......................... 20
Intercom ......................................................... 21
Call transfer using intercom ................ 23
Directory
About the directory .................................. 24
Shared directory ..................................... 24
Capacity ...................................................... 24
Exiting the directory ............................. 24
Create directory entries ......................... 25
To create a new directory entry ..... 25
Review directory ........................................ 27
To review directory entries ............... 27
Search directory ......................................... 28
To search by name ................................ 28
To dial, delete or edit entries .............. 29
Display dial ................................................ 29
To delete an entry ................................. 29
To edit an entry ...................................... 29
Caller ID
About caller ID ........................................... 30
Information about caller ID with call
waiting ......................................................... 30
Caller ID history ......................................... 31
How the caller ID history (call log)
works ............................................................ 31
Memory match ........................................ 32
Missed (new) calls indicator ............. 32
To review the caller ID history ........ 33
Make a call log entry ready to
dial ................................................................. 33
Dial a call log entry .............................. 34
Delete entries .......................................... 34
Save a call log entry to the
directory ...................................................... 34
Reasons for missing caller ID
information ............................................... 35
Appendix A
Alert tones and lights ............................. 36
Screen icons ............................................. 36
Handset alert tones .............................. 36
Lights ............................................................ 36
Appendix F
Important safety information .............. 51
Safety information ................................. 51
Especially about cordless
telephones ................................................. 52
Precautions for users of implanted
cardiac pacemakers .............................. 52
Pacemaker patients .............................. 52
Appendix G
FCC Part 68 and ACTA............................ 53
Appendix H
FCC Part 15 .................................................. 55
Appendix I
Limited warranty ........................................ 56
Appendix J
Technical specifications ......................... 58
DECT 6.0 digital technology ............. 58
Telephone operating range ............... 58
Redefining long range coverage and
clarity ........................................................... 58
Index ................................................................ 59
Appendix B
Handset display screen messages .... 37
Appendix C
Expansion handset .................................. 39
To register a handset to your
telephone base........................................ 40
To deregister all handsets ................. 41
Appendix D
Troubleshooting ......................................... 42
Appendix E
Maintenance................................................. 50

Getting started

Quick reference guide - handset

CHARGE indicator
On when the handset is charging in the telephone base or charger.
qCID/-VOLUME
Press qCID to display caller ID history (page 33).
Press to scroll down while in menus.
While entering names or numbers, press to move the cursor to the left.
Press to decrease the listening volume when on a call.
PHONE/FLASH
Press to make or answer a call.
During a call, press to answer an incoming call when you receive a call waiting alert (page 18).
1
While reviewing a call log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory.
MUTE/DELETE
During a call, press to mute the microphone (page 18).
While reviewing the caller ID history, the directory or the redial memory, press to delete an individual entry (page 34, page 29 and page 17 respectively).
While predialing, press to delete digits (page 16).
SPEAKER
Press to switch between speakerphone and handset.
MENU/SELECT
Press to show the menu.
While in the menu, press to select an item or save an entry or setting.
DIRp/+VOLUME
Press DIRp to show directory entries (page 27).
Press to scroll up while in menus.
While entering names or numbers, press to move the cursor to the right.
Press to increase the listening volume when on a call.
OFF/CLEAR
During a call, press to hang up.
While in a menu, press to cancel an operation, back up to the previous menu, or exit the menu display.
Press and hold while the telephone is not in use to erase the missed calls indicator.
#
Press repeatedly to display other dialing options when reviewing a call log entry.
REDIAL/PAUSE
Press repeatedly to view the last five numbers dialed (page 17).
While entering numbers, press and hold to insert a dialing pause (page 25).
INT
Press to begin an intercom conversation or to transfer a call (pages 21-23).
1
Getting started
Quick reference guide - handset
Main menu
The > symbol highlights a menu item.
>DIRECTORY
CALL LOG
Menu
Main menu
DIRECTORY (page 24) CALL LOG (page 30) RINGER VOLUME (page 11) RINGER TONE (page 12) KEY TONE (page 12) LCD LANGUAGE (page 12) SET DATE/TIME (page 13) CLR VOICEMAIL (page 14) HOME AREA CODE (page 15)
Using menus
Press MENU/SELECT to show the first menu item, DIRECTORY.
Press qCID or DIRp to scroll through menu items.
Press MENU/SELECT to select or save changes to a highlighted menu item.
Press OFF/CLEAR to cancel an operation, back up to the previous menu, or exit the menu display.
2
Getting started

Quick reference guide - telephone base

IN USE indicator
On when the handset is in use or when you are registering a handset.
Flashes when another telephone is in use on the same line, or when you are deregistering handset(s) from the telephone base.
Flashes quickly when there is an incoming call.
VOICEMAIL indicator
Flashes when you have new voicemail. Voicemail service is offered by your telephone service provider (page 14).
HANDSET LOCATOR
Press to make handsets beep so you can locate them (page 20).
3
Getting started

Installation

You must install and charge the battery before using the telephone.
Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see page 9). For optimum range and better reception, place the telephone base in a central and open location.
If you subscribe to high-speed Internet service (digital subscriber line ­DSL) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (see the following page). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.
Your product may be shipped with a protective sticker covering the handset or telephone base display - remove it before use.
For customer service or product information, visit our website at
STOP!
See pages 7-8 for easy instructions.
www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Avoid placing the telephone base too close to:
Communication devices such as: television sets, VCRs, or other cordless telephones.
Excessive heat sources. Noise sources such as a window with traffic outside, motors, microwave
• ovens, refrigerators, or fluorescent lighting.
Excessive dust sources such as a workshop or garage. Excessive moisture.
Extremely low temperature. Mechanical vibration or shock such as on top of the washing machine or
• workbench.
4
Getting started

Telephone base installation

Install the telephone base as shown below. The telephone base is ready for tabletop use. If you want to change to
wall-mounting installation, see page 9 for details.
2. Route the power
1. Plug the small end of the power adapter into the power jack on the bottom of the telephone base.
7. Raise the antenna.
adapter cord through the slot.
3. Plug one end of the telephone line cord into the telephone jack on the bottom of the telephone base.
4. Place the cords into
the channels.
6. Plug the large end of the power adapter into a power outlet not controlled by a wall switch.
If you have DSL high speed Internet service, a DSL filter (not included) is required.
5. Plug the other end of the telephone line cord into a telephone jack or a DSL filter.
IMPORTANT INFORMATION
1. Use only the power adapter(s) supplied with this product. To order a replacement
power adapter, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
2. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
5
Getting started

Charger installation

Install the charger as shown below.
Plug the power adapter into an electrical outlet not controlled by a wall switch.
IMPORTANT INFORMATION
1. Use only the power adapter(s) supplied with this product. To order a replacement power adapter, visit our website at www.telephones.att.com, or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
2. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
6
Getting started

Battery installation & charging

Install the battery as shown on the next page. Once you have installed the
battery, the screen indicates the battery status (see table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the charger when not in use. The battery is fully charged after 16 hours of continuous charging. See the table on
page 58 for battery operating times. If the screen is blank, you need to charge the handset without interruption for
at least 30 minutes to give the handset enough charge to use the telephone for a short time. The screen shows LOW BATTERY and the backlight is off until you have charged the battery without interruption for at least one hour. The following table summarizes the battery charge indicators and actions to take.
Battery indicators Battery status Action
The screen is blank or shows PLACE IN CHARGER and flashes.
The screen shows LOW BATTERY and flashes.
The screen shows HANDSET X.
Battery has little or no charge and the handset cannot be used.
Battery has enough charge to be used for a short time.
Battery is charged. To keep the battery charged,
Charge without interruption until the screen shows LOW BATTERY (at least 30 minutes).
Charge without interruption until the screen shows HANDSET X (at least one hour).
place it in the telephone base or charger when not in use.
NOTE: If you are on a phone call in low battery mode, you hear four short beeps every minute.
7
Getting started
Battery installation & charging
Step 1
Plug the battery connector securely into the socket inside the handset battery compartment, matching the
Align the cover flat against the battery compartment, then slide it upwards until it
clicks into place. color-coded label. Insert the supplied battery with the label THIS SIDE UP facing up as indicated.
Step 3
Charge the handset by placing it face forward in the telephone base or charger. The CHARGE light is on when charging.
Step 2
CHARGE light
IMPORTANT INFORMATION
1. Use only the supplied rechargeable battery or replacement battery (model BT8001).
To order, visit our website at www.telephones.att.com or call 1 (800)
222-3111. In Canada, dial 1 (866) 288-4268.
2. If you do not use the handset for a long time, disconnect and remove the battery to prevent possible leakage.
8
Getting started
Installation options
Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall-mount bracket to connect with a standard dual-stud telephone wall-mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronic retailers. You might need a professional to install the mounting plate.
Tabletop to wall installation
1. Position the telephone base as shown below. Insert the extended tabs (marked A) of the wall-mount bracket into the slots on the back of the telephone base (marked A). Push the telephone base down until it is securely in place.
2. If you are using a DSL filter, plug the line cord into the filter now. Route the telephone line cord (or DSL filter) through the wall-mount bracket hole. Route the power cord out of the bottom of the telephone.
1.
2.
9
Getting started
Installation options
3. Plug the telephone line cord (or DSL filter) into the wall jack. Plug the power adapter into a power outlet not controlled by a wall switch.
4. Align the holes on the wall-mount bracket with the standard wall plate and slide the wall-mount bracket down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with a twist tie.
3.
Wall to tabletop installation
1. If the telephone line cord and power adapter cord are bundled, untie them first.
2. Push the telephone base up to detach it from the wall-mount bracket. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet.
3. See Telephone base & charger
installation on pages 5-6.
4.
10

Handset settings

Telephone settings

MENU settings

Use the menus to change the telephone’s settings.
1. Press MENU/SELECT when in idle mode (when the phone is not in use) to enter the main menu.
2. Press qCID or DIRp to scroll to the feature to be changed. When scrolling through the menu, the top menu item is always highlighted with a > symbol.
3. Press MENU/SELECT to select the highlighted item.
NOTE: Press OFF/CLEAR to cancel an operation, back up to the previous menu or exit the menu display. Press and hold OFF/CLEAR to return to idle mode.

Ringer volume

You can set the ringer volume level (1-6), or turn the ringer off. When the ringer is off, appears on the handset screen.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or DIRp to scroll to >RINGER VOLUME, then press MENU/SELECT.
3. Press qCID or DIRp to sample each volume level.
4. Press MENU/SELECT to save your preference and return to the main menu.
>
DIRECTORY
CALL LOG
>
RINGER VOLUME
RINGER TONE
RINGER VOLUME
NOTE: The ringer volume also determines the ringer volume of the intercom calls (page 21) and the paging tone for the handset locator (page 20). If the handset ringer volume is set to off, that handset is silenced for all incoming calls and paging.
11
Handset settings
Telephone settings

Ringer tone

You can choose one of 10 ringer tones.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or DIRp to scroll to >RINGER TONE, then press
MENU/SELECT.
3. Press qCID or DIRp to sample each ringer tone.
4. Press MENU/SELECT to save your preference and return to the main menu.
NOTE: If you turn off the ringer volume, you do not hear ringer tone samples.

Key tone

The handset is factory programmed to beep with each key press. If you turn off the KEY TONE, there are no beeps when you press keys.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or DIRp to scroll to >KEY TONE, then press
MENU/SELECT.
3. Press qCID or DIRp to select ON or OFF.
4. Press MENU/SELECT to save your preference and return to the main menu.
>
RINGER TONE KEY TONE
RINGER TONE 1
>
KEY TONE

LCD LANGUAGE

KEY TONE ON
LCD Language
You can select the language used for all screen displays.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or DIRp to scroll to >LCD LANGUAGE, then press
MENU/SELECT.
3. Press qCID or DIRp to select ENGLISH, FRANCAIS or ESPANOL.
4. Press MENU/SELECT to save your preference and return to the main menu.
12
>
LCD LANGUAGE SET DATE/TIME
LCD LANGUAGE ENGLISH
Handset settings
Telephone settings
If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call.

Set date/time

Follow the steps below to set the month, day, year and time.
1. When the handset is in idle mode, press MENU/SELECT to enter the main menu.
>
2. Press qCID or DIRp to scroll to >SET DATE/TIME, then press MENU/SELECT.
3. Press qCID or DIRp to select the month, or enter the correct number using the dial pad, then press MENU/SELECT to confirm.
4. Press qCID or DIRp to select the day, or enter the correct number using the dial pad, then press MENU/SELECT to confirm.
5. Press qCID or DIRp to select the year, or enter the correct number using the dial pad, then press MENU/SELECT to confirm.
6. Press qCID or DIRp to select the hour, or enter the correct number using the dial pad, then press MENU/SELECT to confirm.
7. Press qCID or DIRp to select the minute, or enter the correct number using the dial pad, then press MENU/SELECT to confirm.
8. Press qCID or DIRp to select the AM or PM, then press MENU/SELECT to confirm. There is a confirmation tone.
SET DATE/TIME CLR VOICEMAIL
SET DATE
--/--/--
SET TIME
--:-- --
13
Handset settings
Telephone settings

Voicemail (visual message waiting) indicator

If you subscribe to a voicemail service offered by your telephone service provider, this feature provides a visual indication when you have new voicemail messages. The
VOICEMAIL light on the telephone base flashes, and NEW VOICEMAIL and the icon appear on the handset screen.

Clear voicemail indication

Use this feature when the telephone indicates there is new voicemail but there is none. For example, when you have accessed your voicemail while away from home. This feature only turns off the displayed NEW VOICEMAIL message,
icon, and VOICEMAIL light; it does not delete your voicemail messages.
As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicator.
To manually turn off the new voicemail indicator:
1. Press MENU/SELECT when in idle mode to enter the main menu.
2. Use qCID or DIRp to scroll to >CLR VOICEMAIL, then press MENU/SELECT, the screen shows TURN OFF INDICATOR?
3. Press MENU/SELECT again to turn the voicemail indication off, or press OFF/CLEAR to cancel the procedure.
HANDSET 1
NEW VOICEMAIL
AM
10:01
>
CLR VOICEMAIL HOME AREA CODE
INDICATOR?
11/23
TURN OFF
NOTES:
1. Telephone company voicemail might alert you to new messages with a stutter (broken) dial tone. Contact your telephone company for more details.
2. For information about using your voicemail service, contact your telephone company for assistance.
14
Handset settings
Telephone settings

Home area code

If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number.
This feature makes it easy for you to place a call from the caller ID log. If you dial 10 digits to make a local phone call, do not use this home area code feature. If you do, you cannot place calls from your caller ID log as they have only seven digits.
1. Press MENU/SELECT in the idle mode to enter the main menu.
2. Use qCID or DIRp to scroll to >HOME AREA CODE, then press MENU/SELECT.
3. Use the dial pad keys to enter a three-digit home area code. Press MUTE/DELETE to delete digits while entering.
4. Press MENU/SELECT to save and return to the main menu.
NOTE: If, in the future, your telephone service provider requires you to dial 10 digits to make a local call (area code + phone number). With the home area code displayed, press and hold
MUTE/DELETE. The home area code is now restored to its default setting of _ _ _.
>
HOME AREA CODE DIRECTORY
HOME AREA CODE
___
15
Loading...
+ 46 hidden pages