AT&T BL102, BL102-2, BL102-3, BL102-4, BL102-5 User Manual
Complete user’s manual
BL102/BL102-2/BL102-3/
BL102-4/BL102-5
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting
Congratulations
on your purchase of this AT&T product. Before using this AT&T product,
please read the Important safety information section on pages 1-2
of this manual. Please thoroughly read this user’s manual for all the
feature operations and troubleshooting information necessary to install
and operate your new AT&T product. You can also visit our website at
www.telephones.att.com or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
This telephone meets the California Energy Commission regulations for energy
consumption. Your telephone is set up to comply with the energy-conserving
standards right out of the box. No further action is necessary.
This telephone system is compatible with certain AT&T DECT 6.0 cordless
headsets. Visit www.telephones.att.com/headsets for a list of
compatible cordless headsets.
Model number: BL102 (one handset)
BL102-2 (two handsets)
BL102-3 (three handsets)
BL102-4 (four handsets)
BL102-5 (five handsets)
Type: DECT 6.0 cordless telephone/answering system with
caller ID/call waiting
Serial number: ________________________________________________________
Purchase date: ________________________________________________________
Place of purchase: _____________________________________________________________
Both the model and serial numbers of your AT&T product can be found on
the bottom of the telephone base.
Save your sales receipt and original packaging in case it is necessary to return
your telephone for warranty service.
Telephones identied with this logo have reduced noise and interference when
used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083
Compliant Logo is a trademark of the Telecommunications Industry Association.
Used under license.
The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the
use of products that save energy and help protect our environment. We are proud
to mark this product with the ENERGY STAR® label indicating it meets the latest
energy eciency guidelines.
© 2020 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Parts checklist
Your telephone package contains the following items. Save your sales receipt
and original packaging in the event warranty service is necessary.
Quick start guide
BL102/BL102-2/BL102-3/
BL102-4/BL102-5
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting
Quick start guide Smart call
blocker leaet
Charger for cordless handset
with power adapter installed
(1 for BL102-2)
(2 for BL102-3)
(3 for BL102-4)
(4 for BL102-5)
Cordless handset
(1 for BL102)
(2 for BL102-2)
(3 for BL102-3)
(4 for BL102-4)
(5 for BL102-5)
Battery Pack / Bloc-piles :
BT162342/BT262342 (2.4V 300mAh Ni-MH)
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine GP1621
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Battery for cordless
handset
(1 for BL102)
(2 for BL102-2)
(3 for BL102-3)
(4 for BL102-4)
(5 for BL102-5)
Telephone base
Battery
compartment cover
(1 for BL102)
(2 for BL102-2)
(3 for BL102-3)
(4 for BL102-4)
(5 for BL102-5)
Wall-mount bracket
Telephone line cord
Power adapter for
telephone base
Complete user’s manual
BL102/BL102-2/BL102-3/
BL102-4/BL102-5
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting
Table of contents
Getting started
Important safety information ............... 1
Safety information .................................. 1
Especially about cordless
telephones .................................................2
Precautions for users of
implanted cardiac
pacemakers ..............................................2
Pacemaker patients ...............................2
Especially about telephone
answering systems ..............................2
Quick reference guide - handset .........3
Quick reference guide - telephone
base .................................................................. 6
Installation ..........................................................7
Telephone base and charger
installation ................................................... 8
Telephone base installation ............. 8
Charger installation ............................... 8
Battery installation and charging ...... 9
Initial setups .....................................................11
Set date/time ........................................... 11
Voice guide to set
Smart call blocker and
answering system ..............................11
Installation options .....................................13
Tabletop to wall-mount
installation ...............................................13
Wall-mount to tabletop
installation .............................................. 14
Telephone settings
Telephone settings .....................................15
Ringer volume ......................................... 16
Ringer tone ................................................ 16
Set date/time ...........................................17
LCD language ...........................................18
Caller ID announce ............................... 18
Set speed dial voicemail
number ..................................................... 19
Voicemail (visual message
waiting) indicator ...............................20
Clear voicemail indicator .................20
Key tone .......................................................21
Home area code .....................................21
Dial mode ...................................................22
QUIET mode ..............................................22
Telephone operation
Telephone operation ................................ 23
Making a call ............................................. 23
On hook dialing (predialing) .......... 23
Answering a call ..................................... 23
Ending a call .............................................. 23
Auto o ........................................................ 23
Temporary ringer silencing ............ 23
Telephone operation ................................24
Speakerphone .........................................24
Last number redial ...............................24
Handset locator ..................................... 25
Options while on calls ..............................26
Volume control .......................................26
Call waiting ................................................26
Mute ...............................................................26
Chain dialing ............................................. 27
Audio Assist® ...........................................28
Temporary tone dialing ....................28
Join a call in progress .........................28
Multiple handset use
Intercom ............................................................29
Answer an incoming call during
an intercom call ...................................29
Call transfer using intercom ................30
Directory
About the directory ....................................31
Create directory entries ......................... 32
Create a new directory entry........32
Add a predialed telephone
number to the directory ............... 33
Review the directory .................................34
Review directory entries ..................34
Search by name .....................................34
Dial, delete or edit directory
entries ..........................................................35
Display dial ................................................. 35
Delete a directory entry ................... 35
Edit a directory entry ......................... 35
Caller ID
About caller ID ...............................................36
Information about caller ID
with call waiting ..................................36
Caller ID history ............................................ 37
How the caller ID history
(caller ID log) works .......................... 37
Missed (new) call indicator ............. 37
Caller ID operation ......................................38
Memory match .......................................38
Review the caller ID history ............38
View dialing options ............................39
Dial a caller ID log entry .................... 39
Delete caller ID log entries .............39
Save a caller ID log entry to
the directory ........................................ 40
Save a caller ID log entry to
the allow list ........................................... 41
Save a caller ID log entry to
the block list ..........................................42
Save a caller ID log entry to
the star name list ...............................42
Reasons for missing caller ID
information ...............................................43
Smart call blocker
About Smart call blocker* .................... 44
Call categories ........................................45
Call handling ............................................ 46
Call block settings ...................................... 48
Set Smart call blocker on/o ...... 48
Set prole .................................................. 48
Block list ......................................................50
Allow list ...................................................... 55
Star name list ...........................................60
Screening announcement ..............63
Allowed calls ...................................................66
Blocked calls ...................................................67
Screen unknown calls ...............................68
Screened call options .........................69
Screen robocalls ..........................................70
Option while on a call ................................71
Answering system
Answering system settings .................. 72
Announcement .......................................72
Answer on/o ......................................... 73
Call screening...........................................74
Number of rings ..................................... 74
Remote access code ........................... 75
Message alert tone .............................. 76
About the answering system .............. 77
Answering system and
voicemail indicators ......................... 77
Using the answering system
and voicemail together .................77
Message capacity .................................78
Voice prompts .........................................78
Call screening at the telephone
base ............................................................. 78
Call screening at the handset .......79
Call intercept ............................................79
Base ringer .................................................79
Temporarily turning o the
message alert tone ..........................79
Message playback ...................................... 80
Options during playback ................. 80
Delete all old messages .................... 81
Recording and playing memos ..........82
Record a memo ......................................82
Play back a memo ................................82
Base message counter displays ........83
Message counter displays ...............83
Remote access ............................................. 84
Appendix
Adding and registering handsets/
headsets ......................................................86
Register a handset to your
telephone base ....................................86
Deregistering handsets ..........................87
Deregister all handsets from
your telephone base ........................ 87
Alert tones and lights .............................. 88
Screen icons ............................................ 88
Handset alert tones ........................... 88
Telephone base tones ...................... 88
Lights .............................................................89
Handset display screen messages ....90
Screen display messages ................90
Troubleshooting...........................................92
Maintenance ................................................. 101
FCC Part 68 and ACTA ............................102
FCC Part 15 .................................................... 104
California Energy Commission
battery charging testing
instructions .............................................105
Limited warranty ...................................... 106
Technical specications ....................... 108
DECT 6.0 digital technology ........108
Telephone operating range ........ 108
Redening long range coverage
and clarity ............................................ 108
Index
Index .................................................................. 109
Getting started
i
Important safety information
This symbol is to alert you to important operating or servicing instructions that may
appear in this user’s manual. Always follow basic safety precautions when using this
product to reduce the risk of injury, re, or electric shock.
Safety information
f Read and understand all instructions in the user’s manual. Observe all markings on the
product.
f Avoid using a telephone during a thunderstorm. There may be a slight chance of electric
shock from lightning.
f Do not use a telephone in the vicinity of a gas leak. Under certain circumstances, a spark
may be created when the adapter is plugged into the power outlet, or when the handset is
replaced in its cradle. This is a common event associated with the closing of any electrical
circuit. The user should not plug the phone into a power outlet, and should not put a charged
handset into the cradle, if the phone is located in an environment containing concentrations
of ammable or ame-supporting gases, unless there is adequate ventilation. A spark in such
an environment could create a re or explosion. Such environments might include: medical
use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline
vapors; etc.); a leak of natural gas; etc.
f Do not use this product near water, or when you are wet. For example, do not use it in a wet
basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do
not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquid,
unplug any line or power cord immediately. Do not plug the product back in until it has dried
thoroughly.
f Install this product in a protected location where no one can trip over any line or power cords.
Protect cords from damage or abrasion.
f If this product does not operate normally, see the Troubleshooting section on pages 92-
100 of this user’s manual. If you cannot solve the problem, or if the product is damaged,
refer to the Limited warranty section on pages 106-107. Do not open this product except
as directed in your user’s manual. Opening the product or reassembling it incorrectly may
expose you to hazardous voltages or other risks.
f Replace batteries only as described in your user’s manual (pages 9-10). Do not burn or
puncture batteries — they contain caustic chemicals.
f The power adapters are intended to be correctly oriented in a vertical or oor mount
position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or
an under-the-table/cabinet outlet.
f For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be
easily accessible.
CAUTIONS:
f Use only the power adapters provided with this product. To obtain a replacement, visit
our website at www.telephones.att.com or call 1 (800) 222-3111. In
Canada, dial 1 (866) 288-4268.
f Use only the supplied rechargeable battery or replacement battery (model BT162342/
BT262342). To order, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
CAUTION: To prevent risk of re or battery explosion, replace with the correct battery
type. Dispose of used batteries according to the instructions.
1
Getting started
Important safety information
Especially about cordless telephones
f Privacy: The same features that make a cordless telephone convenient create some
limitations. Telephone calls are transmitted between the telephone base and the handset
by radio waves, so there is a possibility that your cordless telephone conversations could
be intercepted by radio receiving equipment within range of the cordless handset. For this
reason, you should not think of cordless telephone conversations as being as private as those
on
corded telephones.
f Electrical power: The telephone base of this cordless telephone must be connected to a
working electrical outlet which is not controlled by a wall switch. Calls cannot be made from
the handset if the telephone base is unplugged, switched o or if the electrical power
is interrupted.
f Potential TV interference: Some cordless telephones operate at frequencies that may cause
interference to TVs and VCRs. To minimize or prevent such interference, do not place the
telephone base of the cordless telephone near or on top of a TV or VCR. If interference is
experienced, moving the cordless telephone farther away from the TV or VCR will oen
reduce or eliminate the interference.
f Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries.
Exercise care in handling batteries in order not to create a short circuit with conductive
material such as rings, bracelets and keys. The battery or conductor may overheat and cause
harm. Observe proper polarity between the battery and the battery charger.
f Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner.
Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could
release caustic material which could cause injury.
The RBRC Seal means that the manufacturer is voluntarily participating in an
industry program to collect and recycle nickel-metal hydride rechargeable batteries
when taken out of service within the United States. These batteries may be taken
to a participating local retailer of replacement batteries or recycling center. Or you
may call 1-800-8-BATTERY for locations accepting spent Ni-MH batteries.
RBRC and 1-800-8-BATTERY are registered trademarks of the Rechargeable
Battery Recycling Corporation.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary
evaluation of the interference between portable wireless telephones and implanted cardiac
pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to
physicians that:
Pacemaker patients
Should keep wireless telephones at least six inches from the pacemaker.
Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket,
when it is turned ON.
Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons
using wireless telephones.
Especially about telephone answering systems
Two-way recording: This unit does not sound warning beeps to inform the other party that the
call is being recorded. To ensure that you are in compliance with any federal or state regulations
regarding recording a telephone call, you should start the recording process and then inform the
other party that you are recording the conversation.
SAVE THESE INSTRUCTIONS
2
Getting started
1
2
9
3
5
7
Quick reference guide - handset
1
2
3
4
5
6
7
8
CHARGE indicator
f On when the handset is charging in the
telephone base or charger.
REDIAL/PAUSE
f Press repeatedly to view the last ten
numbers dialed (page 24).
f While entering numbers, press and hold
to insert a dialing pause (page 32).
pDIR/VOLUME
f Press pDIR to show directory entries
when the handset is not in use (page
34).
f Press to scroll up while in menus.
f While entering names or numbers, press
to move the cursor to the right.
f Press to increase the listening volume
when on a call (page 26), or to
increase the message playback volume
(page 80).
qCID/VOLUME
f Press qCID to show caller ID log when
the handset is not in use (page 38).
f Press to scroll down while in menus.
f While entering names or numbers, press
to move the cursor to the le.
f Press to decrease the listening volume
when on a call (page 26), or to
decrease the message playback volume
(page 80).
10
11
12
13
14
4
PHONE/FLASH
f Press to make or answer a call (page
23).
f During a call, press to answer an
incoming call when you receive a call
waiting alert (page 26).
1
f While reviewing a caller ID log entry,
press repeatedly to add or remove 1 in
front of the telephone number before
dialing or saving it in the directory
(page 39).
f Press and hold to set or to dial your
voicemail number (page 19).
TONE
6
f Press to switch to tone dialing
temporarily during a call if you have
pulse service.
/SPEAKER
f Press to make or answer a call using
the speakerphone (page 24).
f Press to switch between the
speakerphone and the handset (page
24).
3
Getting started
8
9
10
11
12
13
Quick reference guide - handset
1
2
3
4
5
6
7
8
MUTE/DELETE
f During a call, press to mute the
microphone (page 26).
f When the handset is ringing, press to
mute the ringer temporarily (page
23).
f While reviewing the caller ID log, directory,
redial memory, block list, allow list, or star
name list, press to delete an individual
entry.
f While predialing, press to delete digits.
f During message or announcement
playback, press to delete the
playing message or the recorded
announcement.
Visual ringer indicator
9
f Flashes when there is an incoming call.
AUDIO ASSIST
f Voices will sound louder and clearer
®
when you press AUDIO ASSIST® while
on a call using the handset (page 28).
MENU/SELECT
f When the handset is not in use, press
to show the menu.
f While in the menu, press to select an
item or save an entry or setting.
10
11
12
13
14
OFF/CANCEL
f During a call, press to hang up (page
23).
f While in a menu, press to cancel an
operation, back up to the previous
menu, or exit the menu display; or
press and hold this button to exit to
idle mode.
f When the handset is ringing, press to
mute the ringer temporarily (page
23).
f Press and hold while the telephone
is not in use to erase the missed call
indicator (page 37).
QUIET# (pound key)
f Press repeatedly to display other
dialing options when reviewing a
caller ID log entry (page 39).
f Press and hold to enter the QUIET
mode setting screen, or to deactivate
QUIET mode (page 22).
CALL BLOCK
14
f Press to block the incoming call when
the telephone is ringing (page 44)
or during the call (page 71).
f When the handset is not in use, press
to show the Smart call blocker menu
(page 48).
Audio Assist® is a registered trademark of Advanced American Telephones.
4
Getting started
Quick reference guide - handset
Main menu
Play messages (page 80)
Answering sys (page 72)
Main menu
Play messages
ECO
Smart call blk (page 44)
Directory (page 31)
Caller ID log (page 36)
Intercom (page 29)
Ringers (page 16)
Set date/time (page 17)
Caller ID annc (page 18)
Settings (page 18)
Using menus:
f Press MENU/SELECT to show the menu.
f Press qCID or pDIR to scroll through
menu items.
f Press MENU/SELECT to conrm or save
changes to a highlighted menu item.
f Press OFF/CANCEL to cancel an
operation, back up to the previous menu,
or exit the menu display.
5
Getting started
4
5
9
Quick reference guide - telephone base
1
6
7
2
3
4
5
/ANSWER ON
1
f Press to turn the built-in answering
system on or o (page 73).
2
/HANDSET LOCATOR
f While the phone is idle, press to
page all handsets (page 25).
Message counter
3
f Shows the number of messages
or other answering system
information.
/REPEAT
f Press to repeat a message.
f Press twice to play the previous
message (page 80).
IN USE indicator
f On when the handset is in use, or when
the answering system is answering an
incoming call.
f Flashes when another telephone is in
use on the same line.
f Flashes when there is an incoming
call.
8
9
10
11
Speaker
6
Antenna
7
X/DELETE
8
f Press to delete the message currently
playing (page 80).
f Press twice to delete all old messages
when the phone is not in use (page
81).
/PLAY/STOP
f Press to start or stop message
playback (page 80).
q VOLUME p
10
f During message playback, press to
adjust the listening volume (page
80).
f While in idle mode, press to adjust the
base ringer volume.
/SKIP
11
f Press to skip a message (page 80).
6
Getting started
Installation
You must install and
charge the battery before
using the telephone.
See pages 9-10 for
easy instructions.
Install the telephone base close to a telephone jack and a power outlet not
controlled by a wall switch. The telephone base can be placed on a at surface
or vertically mounted on the wall (see page 13). For optimum range and
better reception, place the telephone base in a central and open location.
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL lter between the telephone
line cord and the telephone wall jack (see the following page). The lter prevents
noise and caller ID problems caused by DSL interference. Please contact your DSL
service provider for more information about DSL lters.
Your product may be shipped with a protective sticker covering the handset
or telephone base display - remove it before use.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In Canada,
dial 1 (866) 288-4268.
Avoid placing the telephone base and charger too close to:
f Communication devices such as television sets, VCRs, or other
cordless telephones.
f Excessive heat sources.
f Noise sources such as a window with trac outside, motors, microwave
ovens, refrigerators, or uorescent lighting.
f Excessive dust sources such as a workshop or garage.
f Excessive moisture.
f Extremely low temperature.
f Mechanical vibration or shock such as on top of a washing machine
or workbench.
7
Getting started
Telephone base and charger installation
Install the telephone base and charger, as shown below.
The telephone base is ready for tabletop use. If you want to change to wallmounting, see Installation options on page 13 for details.
Telephone base installation
f Plug the large end of the telephone
base power adapter into a power
outlet not controlled by a wall
switch.
f Route the power
adapter cord
through this slot.
f Raise the antenna.
Charger installation
f Plug the other end
of the telephone
line cord into a
telephone jack or a
DSL lter.
If you have DSL
high-speed Internet
service, a DSL lter (not
included) is required.
The DSL lter must
be plugged into the
telephone wall jack.
Telephone line cord
f Plug one end of the
telephone line cord
into the telephone
jack on the back of
the telephone base.
f Plug the small end of the
telephone base power adapter
into the power adapter jack on
the back of the telephone base.
Plug the power adapter into a power
outlet not controlled by a wall switch.
IMPORTANT INFORMATION
Use only the power adapter(s) supplied with this
1.
product. To order a replacement power adapter,
our website at
visit
www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial
1 (866) 288-4268.
2. The power adapters are intended to be correctly
oriented in a vertical or oor mount position. The
prongs are not designed to hold the plug in place
if it is plugged into a ceiling, under-the-table or
cabinet outlet.
8
Getting started
Battery installation and chargingBattery installation and charging
Install the battery, as shown below. Once you have installed the battery, the Install the battery, as shown below. Once you have installed the battery, the
screen indicates the battery status (see the following table). If necessary, screen indicates the battery status (see the following table). If necessary,
place the handset in the telephone base or charger to charge the battery. For place the handset in the telephone base or charger to charge the battery. For
best performance, keep the handset in the telephone base or charger when best performance, keep the handset in the telephone base or charger when
not in use. The battery is fully charged aer 10 hours of continuous charging. not in use. The battery is fully charged aer 10 hours of continuous charging.
See the table on page 108 for battery operating times.See the table on page 108 for battery operating times.
If the screen shows If the screen shows Put in charger Put in charger and and ashes ashes, you need to charge the , you need to charge the
handset without interruption for at least 30 minutes to give the handset handset without interruption for at least 30 minutes to give the handset
enough charge to use the telephone for a short time. The following table enough charge to use the telephone for a short time. The following table
summarizes the battery charge indicators and actions to take.summarizes the battery charge indicators and actions to take.
Battery indicators Battery status Action
The screen is blank, or
shows Put in charger and
(ashing).
The screen shows Low
battery and (ashing).
The screen shows
HANDSET X.
Battery has no or very little
charge. The handset cannot
Charge without interruption
(at least 30 minutes).
be used.
Battery has enough charge
to be used for a short time.
Charge without interruption
(at least 30 minutes).
Battery is charged. To keep the battery charged,
place it in the telephone base
or charger when not in use.
NOTE: If you are on a phone call in low battery mode, you hear four short beeps
every minute.
Step 1
Plug the battery connector securely into the socket inside the handset
battery compartment. Insert the supplied battery with the label THIS SIDE
UP facing up, as indicated.
THIS SIDE UP
PILES.
HAUT
Made in China / Fabriqué en chine CR1535
NE PAS INCINÉRER OU PERCER LES
DO NOT BURN OR PUNCTURE BATTERIES.
WARNING / AVERTISSEMENT :
BT183342/BT283342 (2.4V 400mAh Ni-MH)
THIS SIDE UP / CE CÔTÉ VERS LE
Battery Pack / Bloc-piles :
9
Getting started
Battery installation and charging
Step 2
Align the cover at against the battery compartment, then slide it upwards
until it clicks into place.
CR1535
ES.
I
ER LES PILES.
:
TURE BATTER
qué en chine
NT
i
E
400mAh Ni-MH)
:
Fabr
les
OR PUNC
NÉRER OU PERC
I
AVERTISSEM
/ Bloc-pi
Made in China /
NE PAS INC
y Pack
DO NOT BURN
WARNING /
BT183342/BT283342 (2.4V
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Batter
Step 3
Charge the handset by placing it
face forward in the telephone base
or charger. The CHARGE light on the
handset is on during charging.
IMPORTANT INFORMATION
1. Use only the supplied rechargeable battery or replacement battery (model BT162342/
BT262342). To order, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
2. If you do not use the handset for a long time, disconnect and remove the battery
to prevent possible leakage.
10
Getting started
Initial setups
Set date/time
Aer you install your telephone or power returns following
a power outage, the handset will prompt you to set the date
and time. For instructions, see Set date/time on page 17.
To skip setting the date and time, press OFF/CANCEL on
the handset.
Voice guide to set Smart call blocker and answering system
Aer you install your telephone for the rst time, the telephone base will
prompt if you want to set Smart call blocker and answering system. Follow the
voice guide to set or skip the settings.
Voice guide to set Smart call blocker
The telephone base announces, “Hello! This voice guide will assist you with the
basic setup of Smart call blocker...”.
With the voice guide, you can set your Smart call blocker:
f To screen calls with telephone numbers that are not saved in your
directory, allow list or star name list.
Date: MM/DD/YY
ECO
Time: HH:MM - -
ECO
-OR-
f Do not screen calls, and allow all incoming calls to get through.
Listen to the instructions to set up your Smart call blocker.
If you intend to set your Smart call blocker to screen all incoming calls, we
recommend that you add the phone numbers of your family members and
friends, and desired businesses to your Directory (see page 31) or Allow list
(see page 55), or add their names to the Star name list (see page 60). This
will avoid Smart call blocker to screen their calls.
For more details, see Smart call blocker on page 44.
11
Getting started
Initial setups
Voice guide to set Answering system
Aer the Smart call blocker setting is done or skipped, the telephone base
will then prompt if you want to set up the answering system. Listen to the
instructions to set up your answering system.
Stop the voice guide
f While the voice guide is playing, press DELETE on the telephone base.
Restart the voice guide
f On the telephone base, press the keys in the following sequence.
/SKIP — /SKIP — /SKIP — /REPEAT — /REPEAT — /SKIP
— /PLAY/STOP
12
Getting started
Installation options
Your telephone base is ready for tabletop use. If you want to mount your
telephone on a wall, use the provided wall-mount bracket to connect with
a standard dual-stud telephone wall-mounting plate. If you do not have this
mounting plate, you can purchase one from many hardware or consumer
electronic retailers. You might need a professional to install the mounting plate.
Tabletop to wall-mount installation
1. Plug the telephone line into the telephone base. If you are using a DSL
lter, plug the other end of the telephone line into the lter. Route the
telephone line cord (or DSL lter) through the wall-mount bracket hole.
2. Align the holes on the wall-mount bracket with the standard wall plate and
slide the wall-mount bracket down until it locks securely.
3. Position the telephone base, as shown below. Insert the extended tabs of
the wall-mount bracket into the slots on the back of the telephone base.
Push the telephone base down until it is securely in place.
4. Plug the power adapter into a power outlet not controlled by a wall switch.
Plug the other end of the power adapter into the telephone base. Bundle
the telephone line cord and power adapter cord neatly with twist ties.
1
3
2
B
B
B
A
A
A
4
13
Getting started
Installation options
Wall-mount to tabletop installation
1. Unplug the large end of the power adapter from the electrical outlet.
2. If the telephone line cord and power adapter cord are bundled, untie
them rst. Slide the wall-mount bracket up and remove it from the wall-
mounting plate.
3. Unplug the telephone line cord or the DSL lter from the telephone wall
jack. Push the telephone base up and away from the wall-mount bracket
to detach it from the wall-mount bracket.
4. See Telephone base and charger installation on page 8.
14
Telephone settings
Telephone settings
Telephone settings
Use the menu to change the telephone settings.
1. Press MENU/SELECT when in idle mode (when the phone is
not in use) to enter the main menu.
2. Press qCID or pDIR to scroll to the feature to be changed.
3. Press MENU/SELECT to select the highlighted item.
NOTE: Press OFF/CANCEL to cancel an operation, back up to the previous
menu or exit the menu display. Press and hold OFF/CANCEL to return to idle mode.
Play messages
ECO
15
Telephone settings
Telephone settings
Telephone settings
Ringer volume
You can set the ringer volume level (1-6) to one of six levels
or turn the ringer o. When the ringer is o, appears on
the screen.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to Ringers, then press
MENU/SELECT.
3. Press MENU/SELECT again to select Ringer volume.
4. Press qCID or pDIR to sample each volume level.
5. Press MENU/SELECT to save your preference. There is
a conrmation tone and the screen returns to the
previous menu.
NOTES:
f The handset ringer volume also determines the ringer volume for
intercom calls.
f If the ringer volume is set to off, that handset is silenced for all incoming calls. However, the handset still plays the
paging tone when responding to the handset locator.
f If the ringer volume is set to off, the caller ID will not be announced.
Ringers
ECO
Ringer volume
ECO
Volume:
ECO
Ringer tone
You can choose one of 10 ringer tones.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to Ringers, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to Ringer tone, then press
MENU/SELECT.
4. Press qCID or pDIR to sample each ringer tone.
5. Press MENU/SELECT to save your preference. There is
a confirmation tone and the screen returns to the
previous menu.
NOTE: If you turn off the ringer volume, you do not hear ringer tone samples.
16
Ringer tone
ECO
Tone: 1
ECO
Telephone settings
Telephone settings
Set date/time
The answering system announces the day and time of each message prior
to playing it. Before using the answering system, set the date and time as
follows. If you subscribe to caller ID service, the day, month and time are set
automatically with each incoming call. The year must be set so that the day
of the week can be calculated from the caller ID information.
Aer handset registration or a power failure, the handset will prompt you to
set the date and time.
Follow the steps to set the month, day, year and time.
1. When the handset is in idle mode, press MENU/SELECT to enter the main
menu.
2. Press qCID or pDIR to scroll to Set date/time and
then press MENU/SELECT.
3. Press qCID or pDIR to choose the month, then press
MENU/SELECT, or enter the number using the dialing
keys.
4. Press qCID or pDIR to choose the day, then press
MENU/SELECT, or enter the number using the dialing
keys.
5. Press qCID or pDIR to choose the year, then press
MENU/SELECT, or enter the number using the dialing
keys, then press MENU/SELECT to move on to set the
time.
6. Press qCID or pDIR to choose the hour, then press
MENU/SELECT, or enter the number using the dialing
keys.
7. Press qCID or pDIR to choose the minute, then press
MENU/SELECT, or enter the number using the dialing keys.
8. Press qCID or pDIR to choose AM or PM, then press MENU/SELECT to
conrm. There is a conrmation tone and the screen returns to the
previous menu.
NOTE: If the clock is not set when a message is recorded, the system announces, “Time and day not set,”
before it plays the message.
Set date/time
ECO
Date: MM/DD/YY
ECO
Time: HH:MM - -
ECO
17
Telephone settings
Telephone settings
Telephone settings
LCD language
You can select the language used for all screen displays.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to Settings, then press
MENU/SELECT.
3. Press MENU/SELECT to choose LCD language.
4. Press qCID or pDIR to highlight English, Français
or Español, then press MENU/SELECT to conrm.
NOTE: If you accidentally change the LCD language to French or Spanish, you
can reset it back to English without going through the French or Spanish
menus. Press MENU/SELECT in idle mode, then enter *364#. There is a
confirmation tone.
Caller ID announce
The caller ID announce feature lets you know who’s calling without having
to look at the display. When you have an incoming call, the handset and/or
base speaks “Call from...” and the name of the caller based on the directory
or caller ID information. If the caller’s name is private or unknown, the phone
number up to the last 11 digits will be spoken. If the caller’s phone number is
also private or unknown, no information will be spoken. By default, the caller
ID announce feature is programmed On.
To turn on/o the caller ID announce on your handset or base:
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to Caller ID annc, then
press MENU/SELECT.
3. Use qCID or pDIR to select On or Off, then press
MENU/SELECT.
LCD language
ECO
English
ECO
Caller ID annc
ECO
On
NOTES:
f To use the caller ID announce feature, you must subscribe to caller ID service from your
ECO
telephone service provider.
f This feature does not announce information for call waiting calls.
f It takes at least two rings for the phone to receive caller ID information and announce
it. If the phone is answered before the end of the second ring, the phone won’t have time to announce the caller’s
information.
f Pronunciation of names may vary with this feature. Not all names may be pronounced correctly.
f Caller ID announce is available in English only.
18
Telephone settings
Telephone settings
Set speed dial voicemail number
This feature lets you save your voicemail number for easy access when you
press and hold the 1 key.
To set your voicemail number:
1. Press MENU/SELECT in idle mode to enter the main menu.
Voicemail #
2. Use qCID or pDIR to scroll to Settings, then press
ECO
MENU/SELECT.
3. Use qCID or pDIR to scroll to Voicemail #, then press
MENU/SELECT.
4. Use the dialing keys to enter the voicemail access
number provided by your telephone service provider (up
to 30 digits) when prompted.
Voicemail #
ECO
f Press qCID or pDIR to move the cursor to the le or
right.
f Press MUTE/DELETE to erase a digit.
f Press and hold MUTE/DELETE to erase all digits.
f Press REDIAL/PAUSE to enter a three-second dialing pause (a P appears).
5. Press MENU/SELECT to save.
_
19
Telephone settings
Telephone settings
Voicemail (visual message waiting) indicator
If you subscribe to a voicemail service oered by your
telephone service provider, this feature provides a visual
indicator when you have new voicemail messages.
New voicemail and the icon appear on the handset
screen.
NOTES:
f This feature does not indicate new messages recorded on your phone’s built-in answering system.
f For more information about the difference between your answering system and voicemail, see page 77.
Clear voicemail indicator
Use this feature when the telephone indicates there is new voicemail but
there is none. For example, when you have accessed your voicemail while away
from home. This feature only turns o the displayed New voicemail and the
icon; it does not delete your voicemail messages. As long as you have new
voicemail messages, your telephone service provider continues to send the
signal to turn on the indicators.
To manually turn o the new voicemail indicators:
1. Press MENU/SELECT when in idle mode to enter the main
menu.
2. Use qCID or pDIR to scroll to Settings, then press
MENU/SELECT.
3. Use qCID or pDIR to scroll to Clr voicemail, then press
MENU/SELECT.
New voicemail
ECO
10:30PM 11/20
Clr voicemail
ECO
ANS ON
NOTES:
f Your telephone service provider voicemail might alert you to new messages with a stutter
(broken) dial tone. Contact your telephone service provider for more details.
f For information about using your voicemail service, contact your telephone service provider.
20
Telephone settings
Telephone settings
Key tone
The handset is set to beep with each key press. You can adjust the key tone
volume or turn it o. If you turn o the key tone, there are no beeps when
you press keys.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to Settings, then press
MENU/SELECT.
Key tone
ECO
3. Use qCID or pDIR to scroll to Key tone, then press
MENU/SELECT.
4. Use qCID or pDIR to select On or O.
5. Press MENU/SELECT to save your preference. There is a conrmation tone
and the screen returns to the
previous menu.
Home area code
If you dial 7 digits to make a local call (no area code required), enter your area
code into the telephone as the home area code. When you receive a call from
within your home area code, the caller ID history only displays the 7 digits of the
telephone number.
This feature makes it easy for you to place a call from the caller ID log. If you dial
10 digits to make a local phone call, do not use this home area code feature. If
you do, you cannot place local calls from your caller ID log, as they will have only
7 digits.
To set the home area code:
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to Settings, then press
MENU/SELECT.
Home are code
ECO
3. Use qCID or pDIR to scroll to Home area code, then
press MENU/SELECT.
4. Use the dialing keys to enter a three-digit home area
code.
f Press MUTE/DELETE to delete a digit.
f Press and hold MUTE/DELETE to delete all digits.
Home are code
ECO
---
5. Press MENU/SELECT to save.
NOTE: If in the future, your telephone service provider requires you to dial 10 digits to make a local call (area
code plus telephone number), you need to delete your home
area code and dial out locally from the caller ID log. With the home area code displayed,
press and hold MUTE/DELETE until the digits are deleted, and then press MENU/SELECT.
The home area code is now restored to its default setting of _ _ _ (empty).
21
Telephone settings
Telephone settings
Dial mode
The dial mode is preset to tone dialing. If you have pulse
(rotary) service, you must change the dial mode to pulse
dialing before using the telephone.
To set the dial mode:
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to Settings, then press
MENU/SELECT.
3. Use qCID or pDIR to scroll to Dial mode, then press
MENU/SELECT.
4. Use qCID or pDIR to highlight Touch-tone or Pulse, then
press MENU/SELECT. There is a confirmation tone and the screen returns to the
previous menu.
QUIET mode
When QUIET mode is turned on, the telephone silences all sounds during the
set period of time (1-12 hours). Aer you turn on QUIET mode, this feature
activates immediately and the answering system turns on automatically.
When QUIET mode is on, the answering system takes calls and records
messages without broadcasting them.
To turn QUIET mode on:
1. Press and hold QUIET # in idle mode to enter the QUIET mode setting
screen. The screen shows Quiet: _ _ hours (1-12 hours).
2. Use the dialing keys to enter the desired number of hours (1-12) you would
like to turn on QUIET mode, then press MENU/SELECT. Your screen shows
Quiet mode on and .
Dial mode
ECO
Touch-tone
ECO
To turn QUIET mode o:
f While QUIET mode is on, press and hold QUIET #. The screen then shows
Quiet mode is off and you hear a confirmation tone.
NOTES:
f If you change the base ringer, handset ringer, ringer volume, key tone, or caller ID announce features when QUIET
mode is on, the sample plays but the feature is still muted after saving the setting.
f After QUIET mode is turned off or the set period of time has expired, all muted features will be activated again.
f Intercom is available during QUIET mode, but the handset will not ring.
f When QUIET mode is on, and Smart call blocker is on and in screening mode, all screened calls will be sent to the
answering system after screening. For more information on Smart call blocker, see page 44.
22
Telephone operation
Telephone operation
Making a call
f Press PHONE/FLASH or /SPEAKER, then enter the
telephone number.
The screen displays the elapsed time as you talk (in hours,
minutes and seconds).
NOTE: Pressing PHONE/FLASH to access services from your telephone service
provider does not affect the elapsed time.
On hook dialing (predialing)
1. Enter the telephone number. Press MUTE/DELETE to
make corrections when entering the phone number.
2. Press PHONE/FLASH or /SPEAKER to dial.
Answering a call
f Press PHONE/FLASH or /SPEAKER.
-OR-
f Press any dialing key (0-9, TONE or #).
Elapsed time
0:00:30
ECO
10:30PM 11/20
Speaker 0:00:30
ECO
10:30PM 11/20
888-883-2445
ECO
10:30PM 11/20
Christine Smith
888-883-2445
ECO
10:30PM 11/20
Ending a call
Press OFF/CANCEL or return the handset to the telephone base or charger.
Auto o
A call ends automatically when you put the handset in the telephone base
or charger.
Temporary ringer silencing
Press OFF/CANCEL or MUTE/DELETE while the telephone
is ringing to silence the ringer temporarily on that handset
only. This turns o the ringer without disconnecting the call.
Ringer muted will display temporarily. The next incoming
call rings normally at the preset volume.
NOTE: Each handset rings when there is an incoming call unless the ringer volume
is turned off on that handset.
23
Ringer muted
ECO
10:30PM 11/20
Telephone operation
Telephone operation
Speakerphone
During a call, press /SPEAKER to switch between handsfree
speakerphone and normal handset use. Press OFF/CANCEL
to hang up or return the handset to the telephone base or
charger.
NOTES:
f When you use the speakerphone, the key pad of the handset and the /SPEAKER button
are lit.
f The speakerphone uses more power than the normal handset. If the handset battery becomes very low while you
are using the speakerphone, the call remains in speakerphone mode until you hang up or the battery becomes
depleted.
f After installing a battery into the handset, the screen may show Low battery. If you use the
speakerphone at this time, the battery may become depleted. Follow the instructions in the Battery installation
and charging section on pages 6-7.
Last number redial
Each handset stores the last 10 telephone numbers dialed (up to 30 digits).
To view the 10 most recently dialed numbers:
f To display the most recently called number, press REDIAL/PAUSE.
f To view up to 10 recently called numbers, press REDIAL/PAUSE, then qCID
or pDIR, or press REDIAL/PAUSE repeatedly.
The handset beeps twice at the end of the list. Press OFF/CANCEL to exit.
Elapsed time
Speaker 0:00:30
ECO
10:30PM 11/20
To redial a number:
f To dial the displayed number, press PHONE/FLASH or
/SPEAKER.
-OR-
f Press PHONE/FLASH or /SPEAKER, then press
Redial 1/10
888-883-2445
ECO
REDIAL/PAUSE repeatedly to view the redial memory.
Press MENU/SELECT to dial the displayed number.
To delete a number:
f While the screen displays the desired number, press MUTE/DELETE to
delete the number from the redial memory.
24
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