AT&T BL102, BL102-2, BL102-3, BL102-4, BL102-5 Quick Start Guide
Quick start guide
BL102/BL102-2/BL102-3/
BL102-4/BL102-5
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting
This Quick start guide provides you with basic installation and major
operation instructions. Some features are described in an abridged
form.
Please refer to the online BL102/BL102-2/BL102-3/BL102-4/
BL102-5 DECT 6.0 cordless telephone/answering system with
caller ID/call waiting Complete user’s manual for a full set of
installation and operation instructions at
www.telephones.att.com/manuals.
This telephone system is compatible with certain AT&T DECT 6.0
cordless headsets. Visit
www.telephones.att.com/headsets for a list of
compatible cordless headsets.
For customer service, visit our website at
www.telephones.att.com or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
Model number: BL102 (one handset)
BL102-2 (two handsets)
BL102-3 (three handsets)
BL102-4 (four handsets)
BL102-5 (five handsets)
Type: DECT 6.0 cordless telephone/answering system
with caller ID/call waiting
Serial number:
Purchase date:
Place of purchase:
Both the model and serial numbers of your AT&T product can be
found on the bottom of the telephone base.
Save your sales receipt and original packaging in case it is
necessary to return your telephone for warranty service.
2020 Advanced American Telephones. All Rights Reserved. AT&T and
©
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Parts checklist
Your telephone package contains the following items. Save your
sales receipt and original packaging in the event warranty service
is necessary.
Quick start guide
BL102/BL102-2/BL102-3/
BL102-4/BL102-5
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting
Quick start guide Smart call
blocker leaet
Charger for cordless handset
with power adapter installed
(1 for BL102-2)
(2 for BL102-3)
(3 for BL102-4)
(4 for BL102-5)
Wall-mount bracket
Cordless handset
(1 for BL102)
(2 for BL102-2)
(3 for BL102-3)
(4 for BL102-4)
(5 for BL102-5)
Battery Pack / Bloc-piles :
BT162342/BT262342 (2.4V 300mAh Ni-MH)
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine GP1621
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Battery for cordless
handset
(1 for BL102)
(2 for BL102-2)
(3 for BL102-3)
(4 for BL102-4)
(5 for BL102-5)
Telephone line cord
Telephone base
Battery
compartment cover
(1 for BL102)
(2 for BL102-2)
(3 for BL102-3)
(4 for BL102-4)
(5 for BL102-5)
Power adapter for
telephone base
Quick start guide
BL102/BL102-2/BL102-3/
BL102-4/BL102-5
DECT 6.0 cordless
telephone/ answering
system with caller ID/
call waiting
For more detailed instructions, refer to the Complete
user’s manual at www.telephones.att.com/manuals.
Table of contents
Getting started
Important safety information .... 1
Safety information ..................... 1
Especially about cordless
telephones .......................................2
Precautions for users
of implanted cardiac
pacemakers .....................................3
Pacemaker patients...................3
ECO mode .........................................3
Especially about telephone
answering systems.....................3
Quick reference guide -
handset ....................................................4
Quick reference guide -
telephone base ................................... 7
Telephone base and charger
installation .............................................8
Telephone base
installation .......................................8
Charger installation ...................9
Battery installation and
charging ................................................ 10
Initial setups ........................................12
Set date/time ..............................12
Voice guide to set Smart
call blocker and answering
system ..............................................12
Installation options ....................... 14
Tabletop to wall-mount
installation .................................... 14
Telephone settings
Telephone settings ........................15
Ringer volume .............................15
Ringer tone ....................................15
Set date/time ............................. 16
LCD language ...............................17
Caller ID announce ...................17
Set speed dial voicemail
number ............................................ 18
Voicemail (visual message
waiting) indicator ..................... 19
Clear voicemail indication .... 19
Key tone ..........................................20
Home area code ........................20
Dial mode ........................................21
QUIET mode ................................. 22
Telephone operation
Telephone operation ................... 23
Making a call ................................ 23
Answering a call .........................23
Ending a call ................................. 23
Temporary ringer
silencing .......................................... 23
Handset speakerphone ........23
Last number redial ..................24
Volume control ..........................24
Call waiting .................................... 24
Mute .................................................. 25
Handset locator .........................25
Join a call in progress.............25
Options while on calls .................26
Chain dialing.................................26
Audio Assist
® ............................... 26
Multiple handset use
Intercom ............................................... 27
Call transfer using intercom ...28
Directory
Directory ..............................................29
Create a new directory
entry .................................................. 29
Review directory entries .....30
Search by name .........................30
Delete a directory entry ......30
Edit a directory entry ..............31
Caller ID
Caller ID ................................................. 32
Information about caller ID
with call waiting .........................32
Missed (new) call
indicator ..........................................32
Review the caller ID log ........ 32
View dialing options ............... 33
Dial a caller ID log entry ....... 33
Save a caller ID log entry
to the directory .........................34
Save a caller ID log entry
to the allow list ...........................35
Save a caller ID log entry
to the block list .......................... 36
Save a caller ID log entry
to the star name list ............... 37
Smart call blocker
About Smart call blocker* ........ 38
Call categories ............................ 39
Call handling.................................40
Call block settings ..........................42
Set Smart call blocker
on/o ................................................42
Set prole ......................................42
Block list ..........................................44
Allow list ..........................................49
Star name list ..............................54
Screening announcement ...57
Allowed calls ......................................60
Blocked calls .......................................61
Screen unknown calls ..................62
Screened call options ............63
Screen robocalls .............................65
Option while on a call .................. 67
Answering system
Answering system settings .....68
Announcement ..........................68
Answer on/o ............................69
Call screening .............................. 70
Number of rings ........................ 70
Remote access code ...............71
Message alert tone ..................71
About the answering
system ................................................... 72
Answering system and
voicemail indicators ............... 72
Using the answering
machine and voicemail
together.......................................... 73
Message capacity ..................... 73
Voice prompts ........................... 73
Call screening ..............................74
Call intercept ............................... 74
Temporarily turning o
the message alert tone ........ 75
Message playback..........................76
Options during playback ..... 76
Delete all old messages ....... 77
Recording and playing
memos ...................................................78
Record a memo .........................78
Play back a memo .................... 78
Remote access .................................79
Appendix
Adding and registering
handsets/headsets .......................80
Register a handset to the
telephone base ..........................80
Deregistering handsets .............82
Deregister all handsets
from the telephone base ....82
Troubleshooting..............................84
Maintenance ......................................90
For C-UL compliance .....................91
Mesures de sécurité
importantes ..................................91
FCC Part 68 and ACTA ................. 95
FCC Part 15 .......................................... 97
Limited warranty ............................98
Technical specications ........... 101
DECT 6.0 digital
technology .................................. 101
Telephone operating
range ............................................... 101
Redening long range
coverage and clarity ............. 101
Simulated full-duplex
handset speakerphone ...... 101
Index
Index ......................................................102
Getting started
Important safety information
This symbol is to alert you to important operating or servicing instructions that may appear in
this user’s manual. Always follow basic safety precautions when using this product to reduce
the risk of injury, re, or electric shock.
Safety information
f Read and understand all instructions in the user’s manual. Observe all markings on
the product.
f Avoid using a telephone during a thunderstorm. There may be a slight chance of
electric shock from lightning.
f Do not use a telephone in the vicinity of a gas leak. Under certain circumstances,
a spark may be created when the adapter is plugged into the power outlet, or
when the handset is replaced in its cradle. This is a common event associated
with the closing of any electrical circuit. In an inadequately ventilated
environment, the user should not plug the phone into a power outlet, nor put a
charged handset into the cradle where there are concentrations of ammable
or ame-supporting gases. A spark in such an environment could create a re
or explosion. Such environments may include: medical use of oxygen without
adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a
leak of natural gas; etc.
f Do not use this product near water or when you are wet. For example, do not
use it in a wet basement or shower, nor next to a swimming pool, bathtub,
kitchen sink, and laundry tub. Do not use liquids or aerosol sprays for cleaning.
If the product comes in contact with any liquid, unplug any line or power cord
immediately. Do not plug the product back in until it has dried thoroughly.
f Install this product in a protected location where no one can trip over any line or
power cords. Protect cords from damage or abrasion.
f If this product does not operate normally, see the Troubleshooting section on
pages 84-88 of this user’s manual. If you cannot solve the problem, or if the
product is damaged, refer to the Limited warranty section on pages 98-100.
Do not open this product except as directed in your user’s manual. Opening the
product or reassembling it incorrectly may expose you to hazardous voltages or
other risks.
f Replace batteries only as described in your user’s manual (pages 10-11). Do
not burn or puncture batteries — they contain caustic chemicals.
f The power adapters are intended to be correctly oriented in a vertical or oor
mount position. The prongs are not designed to hold the plug in place if it is
plugged into a ceiling, under-the-table or cabinet outlet.
f For pluggable equipment, the socket-outlet shall be installed near the equipment
and shall be easily accessible.
1
Getting started
i
Important safety information
Cautions:
f Use only the power adapters provided with this product. To obtain a
replacement, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
f Use only the supplied rechargeable battery or replacement battery (model
BT162342/BT262342). To order, visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In Canada,
dial 1 (866) 288-4268.
CAUTION: To prevent risk of re or battery explosion, replace with the
correct battery type. Dispose of used batteries according to the instructions.
Especially about cordless telephones
f Privacy: The same features that make a cordless telephone convenient create
some limitations. Telephone calls are transmitted between the telephone base
and the handset by radio waves, so there is a possibility that your cordless
telephone conversations could be intercepted by radio receiving equipment within
range of the cordless handset. For this reason, you should not think of cordless
telephone conversations as being as private as those on corded telephones.
f Electrical power: The telephone base of this cordless telephone must be
connected to a working electrical outlet which is not controlled by a wall switch.
Calls cannot be made from the handset if the telephone base is unplugged,
switched o or if the electrical power is interrupted.
f Potential TV interference: Some cordless telephones operate at frequencies
that may cause interference to TVs and VCRs. To minimize or prevent such
interference, do not place the telephone base of the cordless telephone near
or on top of a TV or VCR. If interference is experienced, moving the cordless
telephone farther away from the TV or VCR will oen reduce or eliminate the
interference.
f Rechargeable batteries: This product contains nickel-metal hydride rechargeable
batteries. Exercise care in handling batteries in order not to create a short
circuit with conductive material such as rings, bracelets and keys. The battery or
conductor may overheat and cause harm. Observe proper polarity between the
battery and the battery charger.
f Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe
manner. Do not burn or puncture. Like other batteries of this type, if burned or
punctured, they could release caustic material which could cause injury.
2
Getting started
Important safety information
The RBRC Seal means that the manufacturer is voluntarily
participating in an industry program to collect and recycle
nickel-metal hydride rechargeable batteries when taken out of
service within the United States. These batteries may be taken to
a participating local retailer of replacement batteries or recycling
center. Or you may call 1-800-8-BATTERY for locations accepting
spent Ni-MH batteries.
RBRC and 1-800-8-BATTERY are registered trademarks of the
Rechargeable Battery Recycling Corporation.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led
a multidisciplinary evaluation of the interference between portable wireless
telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug
Administration, WTR recommends to physicians that:
Pacemaker patients
Should keep wireless telephones at least six inches from the pacemaker.
Should NOT place wireless telephones directly over the pacemaker, such as in a
breast pocket, when it is turned ON.
Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other
persons using wireless telephones.
ECO mode
This power conserving technology reduces power consumption for optimal battery
performance. The ECO mode activates automatically whenever the handset is
synchronized with the telephone base.
Especially about telephone answering systems
Two-way recording: This unit does not sound warning beeps to inform the other
party that the call is being recorded. To ensure that you are in compliance with any
federal or state regulations regarding recording a telephone call, you should start the
recording process and then inform the other party that
conversation.
you are recording the
SAVE THESE INSTRUCTIONS
3
Getting started
1
2
9
3
Quick reference guide - handset
CHARGE indicator
f On when the handset is charging
in the telephone base or charger.
REDIAL/PAUSE
f Press repeatedly to view the last
ten numbers dialed (page 24).
f While entering numbers, press
and hold to insert a dialing pause
(page 29).
pDIR/VOLUME
f Press pDIR to show directory
entries when the handset is not in
use (page 30).
f Press to scroll up while in menus.
f While entering names or
numbers, press to move the
cursor to the right.
f Press to increase the listening
volume when on a call (page
24), or to increase the message
playback volume (page 76).
1
2
3
4
5
6
7
8
10
11
12
13
14
qCID/VOLUME
f Press qCID to show caller ID log
when the handset is not in use
(page 32).
f Press to scroll down while in
menus.
f While entering names or numbers,
4
press to move the cursor to the
le.
f Press to decrease the listening
volume when on a call (page
24), or to decrease the message
playback volume (page 76).
PHONE/FLASH
4
f Press to make or answer a call
(page 23).
f During a call, press to answer an
incoming call when you receive a
call waiting alert (page 24).
Getting started
9
9
Quick reference guide - handset
1
5
f While reviewing a caller ID log
entry, press repeatedly to add
or remove 1 in front of the
telephone number before dialing
or saving it in the directory
(page 33).
f Press and hold to set or to dial
your voicemail number (page
18).
TONE
6
f Press to switch to tone dialing
temporarily during a call if you
have pulse service.
/SPEAKER
7
f Press to make or answer a call
using the speakerphone (page
23).
f Press to switch between the
speakerphone and the handset
(page 23).
1
2
3
4
5
6
7
8
MUTE/DELETE
8
f During a call, press to mute the
10
11
12
13
14
microphone (page 25).
f When the handset is ringing,
press to mute the ringer
temporarily (page 23).
f While reviewing the caller ID log,
directory, redial memory, block list,
allow list, or star name list, press to
delete an individual entry.
f While predialing, press to delete
digits.
f During message or
announcement playback, press
to delete the playing message
or the recorded announcement.
Visual ringer indicator
f Flashes when there is an incoming
call.
5
Getting started
11
13
9
Quick reference guide - handset
AUDIO ASSIST
10
f Voices will sound louder and
®
clearer when you press AUDIO
ASSIST® while on a call using the
handset (page 26).
MENU/SELECT
f When the handset is not in use,
press to show the menu.
f While in the menu, press to
select an item or save an entry
or setting.
OFF/CANCEL
12
f During a call, press to hang up
(page 23).
f While in a menu, press to cancel
an operation, back up to the
previous menu, or exit the menu
display; or press and hold this
button to exit to idle mode.
f When the handset is ringing,
press to mute the ringer
temporarily (page 23).
1
2
3
4
5
6
7
8
10
11
12
13
14
f Press and hold while the
telephone is not in use to erase
the missed call indicator (page
32).
QUIET# (pound key)
f Press repeatedly to display
other dialing options when
reviewing a caller ID log entry
(page 33).
f Press and hold to enter the
QUIET mode setting screen,
or to deactivate QUIET mode
(page 22).
CALL BLOCK
14
f Press to block the incoming
call when the telephone is
ringing(page 38) or during
the call (page 67).
f When the handset is not in use,
press to show the Smart call
blocker menu (page 42).
Audio Assist® is a registered trademark of Advanced American Telephones.
6
Getting started
2
7
11
3
6
8
9
Quick reference guide - telephone base
1
2
3
4
5
6
7
8
9
10
11
/ANSWER ON
1
f Press to turn the built-in
answering system on or o
Speaker
Antenna
(page 69).
X/DELETE
/HANDSET LOCATOR
f While the phone is idle, press to
page all handsets (page 25).
Message counter
f Shows the number of
messages or other answering
system information.
/REPEAT
4
f Press to repeat a message.
f Press twice to play the previous
message (page 76).
IN USE indicator
5
f On when the handset is in use,
or when the answering system is
answering an incoming call.
f Flashes when another
telephone is in use on the same
line.
f Flashes when there is an
incoming call.
f Press to delete the message
currently playing (page 76).
f Press twice to delete all old
messages when the phone is not
in use (page 77).
/PLAY/STOP
f Press to start or stop message
playback (page 76).
q VOL p
10
f During message playback, press
to adjust the listening volume
(page 76).
f While in idle mode, press to
adjust the base ringer volume.
/SKIP
f Press to skip a message (page
76).
7
Getting started
Telephone base and charger installation
Install the telephone base and charger, as shown below.
Telephone base installation
f Plug the large end of
the telephone base
power adapter into
a power outlet not
controlled by a wall
switch.
f Route the power
adapter cord
through this slot.
f Raise the antenna.
f Plug the other end
of the telephone
line cord into a
telephone jack or a
DSL lter.
Telephone line cord
f Plug one end of the
telephone line cord
into the telephone
jack on the back of
the telephone base.
f Plug the small end of the
telephone base power adapter
into the power adapter jack on
the back of the telephone base.
If you have DSL
high-speed Internet
service, a DSL lter (not
included) is required.
The DSL lter must
be plugged into the
telephone wall jack.
8
Getting started
Telephone base and charger installation
Charger installation
Plug the power adapter into a
power outlet not controlled by a
wall switch.
IMPORTANT INFORMATION
f Use only the power adapter(s) supplied with this product. To
order a replacement power adapter, visit our website at
www.telephones.att.com or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268. For more detailed
instructions, refer to the online Complete user’s manual at
www.telephones.att.com/manuals.
f The power adapters are intended to be correctly oriented in a
vertical or oor mount position. The prongs are not designed
to hold the plug in place if it is plugged into a ceiling, under-the-
table or cabinet outlet.
Avoid placing the telephone base and charger too close to:
f Communication devices such as television sets, VCRs, or other
cordless telephones.
f Excessive heat sources.
f Noise sources such as a window with trac outside, motors,
microwave ovens, refrigerators, or uorescent lighting.
f Excessive dust sources such as a workshop or garage.
f Excessive moisture.
f Extremely low temperature.
f Mechanical vibration or shock such as on top of a washing
machine or workbench.
9
Getting started
Battery installation and chargingBattery installation and charging
Once you have installed the battery, the screen indicates the Once you have installed the battery, the screen indicates the
battery status (see the following table). For best performance, keep battery status (see the following table). For best performance, keep
the handset in the telephone base or charger when not in use. The the handset in the telephone base or charger when not in use. The
battery is fully charged aer ten hours of continuous charging. See battery is fully charged aer ten hours of continuous charging. See
the table in the the table in the Technical specicationsTechnical specications section on page 101 for section on page 101 for
battery operating times.battery operating times.
Battery indicators Battery status Action
The screen is blank, or
shows Put in charger
and (ashing).
The screen shows
Low battery and
(ashing).
The screen shows
HANDSET X.
Step 1
Plug the battery connector securely into the socket inside the
handset battery compartment. Insert the supplied battery with the
label THIS SIDE UP facing up, as indicated.
Battery has no or
very little charge. The
handset cannot be used.
Battery has enough
charge to be used for a
short time.
Charge without
interruption
(at least 30 minutes).
Charge without
interruption
(at least 30 minutes).
Battery is charged. To keep the battery
charged, place it in the
telephone base or charger
when not in use.
THIS SIDE UP
HAUT
Made in China / Fabriqué en chine CR1535
NE PAS INCINÉRER OU PERCER LES PILES.
DO NOT BURN OR PUNCTURE BATTERIES.
WARNING / AVERTISSEMENT :
BT183342/BT283342 (2.4V 400mAh Ni-MH)
THIS SIDE UP / CE CÔTÉ VERS LE
Battery Pack / Bloc-piles :
10
Getting started
Battery installation and charging
Step 2
Align the cover at against the battery compartment, then slide it
upwards until it clicks into place.
CR1535
ES.
I
ER LES PILES.
:
TURE BATTER
qué en chine
i
ENT
400mAh Ni-MH)
EM
:
Fabr
les
OR PUNC
NÉRER OU PERC
I
AVERTISS
/ Bloc-pi
Made in China /
NE PAS INC
y Pack
DO NOT BURN
WARNING /
BT183342/BT283342 (2.4V
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Batter
Step 3
Charge the handset by
placing it face forward
in the telephone base or
charger. The CHARGE
light on the handset is on
during charging.
IMPORTANT INFORMATION
f Use only the supplied rechargeable battery or replacement
battery (model BT162342/BT262342). To order, visit our website at
www.telephones.att.com or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268. For more detailed
instructions, refer to the online Complete user’s manual at
www.telephones.att.com/manuals.
f If you do not use the handset for a long time, disconnect and
remove the battery to prevent possible leakage
11
.
Getting started
Initial setups
Set date/time
Aer you install your telephone or power returns
following a power outage, the handset will prompt
you to set the date and time. For instructions,
see Set date/time on page 16. To skip setting
the date and time, press OFF/CANCEL on the
handset.
Voice guide to set Smart call blocker and answering system
Aer you install your telephone for the rst time, the telephone
base will prompt if you want to set Smart call blocker and answering
system. Follow the voice guide to set or skip the settings.
Voice guide to set Smart call blocker
The telephone base announces, “Hello! This voice guide will assist
you with the basic setup of Smart call blocker...”.
With the voice guide, you can set your Smart call blocker:
f To screen calls with telephone numbers that are not saved in
your directory, allow list or star name list.
Date: MM/DD/YY
ECO
Time: HH:MM - -
ECO
- OR -
f Do not screen calls, and allow all incoming calls to get through.
Listen to the instructions to set up your Smart call blocker.
12
Getting started
Initial setups
If you intend to set your Smart call blocker to screen all incoming
calls, we recommend that you add the phone numbers of your family
members and friends, and desired businesses to your Directory (see
page 29) or Allow list (see page 49), or add their names to the
Star name list (see page 54). This will avoid Smart call blocker to
screen their calls.
For more details, see Smart call blocker on page 38.
Voice guide to set Answering system
Aer the Smart call blocker setting is done or skipped, the telephone
base will then prompt if you want to set up the answering system.
Listen to the instructions to set up your answering system.
Stop the voice guide
f While the voice guide is playing, press DELETE on the telephone
base.
Restart the voice guide
f On the telephone base, press the keys in the following sequence.
/SKIP — /SKIP — /SKIP — /REPEAT — /REPEAT
— /SKIP — /PLAY/STOP
13
Getting started
Installation options
Your telephone base is ready for tabletop use. If you want to mount
your telephone on a wall, follow the steps to connect the telephone
base with a standard dual-stud telephone wall-mounting plate. You
may need a professional to install the mounting plate.
Tabletop to wall-mount installation
1. Plug the telephone line into the telephone base. If you are using
a DSL lter, plug the other end of the telephone line into the
lter. Route the telephone line cord (or DSL lter) through the
wall-mount bracket hole.
2. Align the holes on the wall-mount bracket with the standard wall
plate and slide the wall-mount bracket down until it locks securely.
3. Position the telephone base, as shown below. Insert the
extended tabs of the wall-mount bracket into the slots on the
back of the telephone base. Push the telephone base down until
it is securely in place.
4. Plug the power adapter into a power outlet not controlled by
a wall switch. Plug the other end of the power adapter into
the telephone base. Bundle the telephone line cord and power
adapter cord neatly with twist ties.
1
3
2
B
B
B
A
A
A
4
14
Telephone settings
Telephone settings
Use the menu to change the telephone settings.
1. Press MENU/SELECT on the handset when it is
not in use to enter the main menu.
2. Press qCID or pDIR to scroll to the feature to
be changed.
3. Press MENU/SELECT to select the chosen item.
NOTE: Press OFF/CANCEL to cancel an operation, back up to the previous menu or exit
the menu display. Press and hold
OFF/CANCEL to return to idle mode.
Ringer volume
You can set the ringer volume level to one of six levels or turn the
ringer o. When the ringer is o, appears on the screen.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to Ringers, then press MENU/SELECT.
3. Press MENU/SELECT again to select Ringer volume.
4. Press qCID or pDIR to sample each volume level.
5. Press MENU/SELECT to save your preference.
NOTE: The handset ringer volume also determines the ringer volume for intercom calls.
Play messages
ECO
Ringer tone
You can choose one of ten ringer tones.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to Ringers, then press MENU/SELECT.
3. Press qCID or pDIR to scroll to Ringer tone, then press
MENU/SELECT.
4. Press qCID or pDIR to sample each ringer tone.
5. Press MENU/SELECT to save your preference.
NOTE: If you turn off the ringer volume, you will not hear ringer tone samples.
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Telephone settings
Telephone settings
Set date/time
The answering system announces the day and time of each
message prior to playing it. Before using the answering system,
set the date and time as follows. If you subscribe to caller ID
service, the day, month and time are set automatically with each
incoming call. The year must be set so that the day of the week
can be calculated from the caller ID information.
Aer handset registration or a power failure, the handset will
prompt you to set the date and time.
1. When the handset is in idle mode, press MENU/SELECT to enter the
main menu.
2. Press qCID or pDIR to scroll to Set date/time and then press
MENU/SELECT.
3. Press qCID or pDIR to select the month, then press
MENU/SELECT, or enter the number using the dialing keys.
4. Press qCID or pDIR to select the day, then press MENU/SELECT, or
enter the number using the dialing keys.
5. Press qCID or pDIR to select the year, or enter the number using
the dialing keys, then press MENU/SELECT to move on to set the
time.
6. Press qCID or pDIR to select the hour, then press MENU/SELECT,
or enter the number using the dialing keys.
7. Press qCID or pDIR to select the minute, then press MENU/SELECT,
or enter the number using the dialing keys.
8. Press qCID or pDIR to select AM or PM, then press MENU/SELECT
to conrm.
NOTE: If the clock is not set when a message is recorded, the system announces, “Time and day not
set,” before it plays the message.
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Telephone settings
Telephone settings
LCD language
You can select the language used for all screen displays.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to Settings, then press
MENU/SELECT.
3. Press MENU/SELECT to choose LCD language.
4. Press qCID or pDIR to select English, Français or Español.
5. Press MENU/SELECT to save your preference.
NOTE: If you accidentally change the LCD language to French or Spanish, you can reset it back
to English without going through the French or Spanish menus. Press MENU/SELECT on the
handset in idle mode, then enter *364#. There is a conrmation tone.
Caller ID announce
The caller ID announce feature lets you know who’s calling without
having to look at the display.
To turn on or o the caller ID announce feature:
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to Caller ID annc, then press
MENU/SELECT.
3. Use qCID or pDIR to highlight On or Off, then press
MENU/SELECT.
NOTE:
f To use the caller ID announce feature, you must subscribe to caller ID service from your telephone service
provider.
f Pronunciation of names may vary with this feature. Not all names may be pronounced correctly.
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Telephone settings
Telephone settings
Set speed dial voicemail number
This feature lets you save your voicemail number for quick access
when you press and hold the 1 key.
To save your voicemail number:
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to Settings, then press MENU/SELECT.
3. Use qCID or pDIR to scroll to Voicemail #, then press
MENU/SELECT.
4. Use the dialing keys to enter the voicemail access number
provided by your telephone service provider (up to 30 digits)
when prompted.
f Press qCID or pDIR to move the cursor to the le or right.
f Press MUTE/DELETE on the handset to erase a digit.
f Press and hold MUTE/DELETE on the handset to erase all
digits.
f Press and hold REDIAL/PAUSE to enter a three-second dialing
pause (a P appears).
5. Press MENU/SELECT to save.
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Telephone settings
Telephone settings
Voicemail (visual message waiting) indicator
If you subscribe to a voicemail service, New voicemail and the
icon appear on the handset screen when you have new voicemail
messages. Contact your service provider for more information and
assistance about using your voicemail service.
Clear voicemail indication
Use this feature when the telephone indicates that you have new
voicemail but there is none. For example, when you have accessed
your voicemail while away from home. This feature only turns o
the displayed New voicemail and the icon; it does not delete
your voicemail messages. As long as you have new voicemail
messages, your telephone service provider continues to send the
signal to turn on the indicators.
To manually turn o the new voicemail indicators:
1. Press MENU/SELECT when in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to Settings, then press MENU/SELECT.
3. Use qCID or pDIR to scroll to Clr voicemail, then press
MENU/SELECT.
NOTE: For information about using your voicemail service, contact your telephone service
provider.
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Telephone settings
Telephone settings
Key tone
The handset is set to beep with each key press. You can adjust the
key tone volume or turn it o.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to Settings, then press MENU/SELECT.
3. Use qCID or pDIR to scroll to Key tone, then press MENU/SELECT.
4. Use qCID or pDIR to select On or O.
5. Press MENU/SELECT to save your preference.
Home area code
If you dial seven digits to make a local call (no area code required),
enter your area code into the telephone as the home area code.
When you receive a call from within your home area code, the caller
ID log only displays the seven digits of the telephone number.
This feature makes it easy for you to place a call from the caller ID
log. If you dial ten digits to make a local phone call, do not use this
home area code feature. If you do, you cannot place local calls from
your caller ID log, as they will have only seven digits.
To set the home area code:
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to Settings, then press MENU/SELECT.
3. Use qCID or pDIR to scroll to Home area code, then press
MENU/SELECT.
4. Use the dialing keys to enter a three-digit home area code.
f Press MUTE/DELETE to delete a digit.
f Press and hold MUTE/DELETE to delete all digits.
5. Press MENU/SELECT to save.
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Telephone settings
Telephone settings
NOTE: If in the future, your telephone service provider requires you to dial ten digits to make a
local call (area code plus telephone number), you need to delete your home area code and dial
out locally from the call ID log. With the home area code displayed, press and hold
MUTE/DELETE until the digits are deleted, and then press MENU/SELECT. The home area
code is now restored to its default setting of _ _ _ (empty).
Dial mode
The dial mode is preset to tone dialing. If you have pulse (rotary)
service, you must change the dial mode to pulse dialing before
using the telephone.
To set the dial mode:
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Use qCID or pDIR to scroll to Settings, then press MENU/SELECT.
3. Use qCID or pDIR to scroll to Dial mode, then press
MENU/SELECT.
4. Use qCID or pDIR to scroll to Touch-tone or Pulse, then press
MENU/SELECT.
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Telephone settings
Telephone settings
QUIET mode
When QUIET mode is turned on, the telephone silences all sounds
during the set period of time (1-12 hours). However, the handset
locator paging tone and any sound-generating operations initiated
by users, such as making calls using the speakerphone or setting
ringer volume, will sound as normal. Aer you turn on QUIET mode,
this feature activates immediately and the answering system turns
on automatically.
When QUIET mode is on, the answering system takes calls and
records messages without broadcasting them.
To turn QUIET mode on:
1. Press and hold QUIET # in idle mode to enter the QUIET mode
setting screen. The screen shows Quiet: _ _ hours (1-12 hours).
2. Use the dialing keys to enter the desired number of hours
(1-12) you would like to turn on QUIET mode, then press
MENU/SELECT. Your screen shows Quiet mode on and .
To turn QUIET mode o:
f While QUIET mode is on, press and hold QUIET #. The screen
then shows Quiet mode is o and you hear a conrmation tone.
NOTES:
f If you change the base ringer, handset ringer, ringer volume, key tone, or caller ID announce
features when QUIET mode is on, the sample plays but the feature is still muted after saving the
setting.
f After QUIET mode is turned off or the set period of time has expired, all muted features will be
activated again.
f Intercom is available during QUIET mode, but the handset will not ring.
f When QUIET mode is on, and Smart call blocker is on and in screening mode, all screened calls will
be sent to the answering system after screening. For more information on Smart call blocker, see
page 38.
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Telephone operation
Telephone operation
Making a call
f Press PHONE/FLASH or /SPEAKER, then enter the
telephone number.
Answering a call
f Press PHONE/FLASH or /SPEAKER.
-OR-
f Press any dialing key (0-9, TONE or #).
Ending a call
• Press OFF/CANCEL or return the handset to the telephone base
or charger.
Temporary ringer silencing
When the telephone is ringing, you can temporarily silence the
ringer of the handset without disconnecting the call. The next call
rings normally at the preset volume.
To silence the handset ringer:
While the telephone is ringing, press OFF/CANCEL or
MUTE/DELETE.
Handset speakerphone
During a call, press /SPEAKER to switch between handsfree
speakerphone and normal handset use. Press OFF/CANCEL to
hang up.
NOTE: The speakerphone uses more power than the normal handset. If the handset battery
becomes very low while you are using the speakerphone, the call remains in speakerphone
mode until you hang up or the battery becomes depleted.
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Telephone operation
Telephone operation
Last number redial
Each handset stores the last 10 telephone numbers dialed (up to 30
digits).
f Press REDIAL/PAUSE, then qCID, pDIR or REDIAL/PAUSE repeatedly
to view up to ten recently called numbers. Press PHONE/FLASH
or /SPEAKER to dial the displayed number.
Volume control
You can set the listening volume to one of six levels.
To adjust the listening volume of a handset:
f Press VOLUME or VOLUME on the handset while on a call.
To adjust the listening volume of the telephone base:
f Press VOL or VOL while listening to the message playback
on the telephone base.
Call waiting
If you subscribe to call waiting service from your telephone service
provider, and someone calls while you are already on a call, you
hear two beeps.
f Press PHONE/FLASH on the handset to put your current call
on hold and take the new call.
f Press PHONE/FLASH on the handset at any time to switch
back and forth between calls.
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