AT&T 2812B User Manual

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User’s manual

E2812B

2.4 GHz cordless telephone/ answering system with caller ID/call waiting

Congratulations

on purchasing your

new AT&T product.

Before using this AT&T product, please

read the Important safety instructions

on pages 53-55 of this manual.

Please thoroughly read the user’s

manual for all the feature operation

and troubleshooting information you

need to install and operate your new AT&T product. You can also visit our

website at www.telephones.att.com

or call 1 (800) 222-3111.

In Canada dial 1 (866) 288-4268.

Model #: E2812B

Type: 2.4GHz cordless telephone/answering system

Serial #:

(found on the bottom of the telephone base)

Purchase date:

Place of purchase:

You must install and charge the battery before using the telephone.

STOP!

See page 7

for easy instructions.

For customer service or product information, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.

CAUTION: To reduce the risk of fire or injury to persons or damage to the telephone, read

and follow these instructions carefully:

• Use only the supplied rechargeable battery or replacement battery (model 27910, part number 89-0099-00-

00) or equivalent. To order a replacement battery, visit our web-

site at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.

• Do not dispose of the battery in a fire. Like other batteries of this type, it could explode if burned. Check with local codes for special disposal instructions.

• Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic if swallowed.

• Exercise care in handling batteries in order not to create a short circuit. Do not allow conductive materials such as rings, bracelets, or keys to touch the battery. The battery or conductor may overheat and cause harm.

• Charge the battery provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual.

• Observe proper polarity orientation between the battery and battery charger.

• Do not disassemble your telephone. There are no user-serviceable parts inside. Refer to qualified service personnel for servicing.

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User's manual

E2812B

2.4 GHz cordless telephone/

answering system with caller ID/call waiting

Table of contents

Getting started

Quick reference guide ......................2

Parts checklist ......................................4

Telephone base installation ...........5

Battery installation & charging ............7

Installation options ............................ 8

Belt clip & optional headset ............10

Telephone operation

Basic operation ................................. 11

Options while on calls ................... 13

Intercom ............................................... 15

Intercom call transfer .................... 16

Handset settings .............................. 17

Directory

Directory ............................................... 22

New directory entries .................... 23

Directory search ............................... 25

To dial, delete or change entries .......27

Caller ID operation

Caller ID operation .......................... 28

To review the call log .................... 31

Answering system operation

Answering system operation......33

Day & time announcements ....... 34

Outgoing announcements ........... 35

Changing feature options ............ 36

Message playback............................37

Recording & playing memos ............ 38

Message counter displays ........... 39

Answering system mode .............. 40

Remote access .................................. 41

Appendix

Screen icons, indicator lights

& tones................................................42

Handset display screen

messages..........................................43

Troubleshooting ................................ 45

Important safety instructions ..... 53

FCC Part 68 & ACTA ....................... 56

FCC Part 15.........................................58

Limited warranty ..............................59

Technical specifications ................ 62

Index ....................................................... 63

Getting started

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Quick reference guide

Cordless handset

CID/-VOLUME

Press to scroll down while in menus. Press to display caller ID information (page 31). While entering names or numbers, press to move the cursor to the left (page 24). Press to decrease the listening volume while on a call (page 13).

PHONE/FLASH

Press to make or answer a call (page 11). During a call, press to receive an incoming call if call waiting is activated (page 13).

MUTE/DELETE

While on a call, press to mute microphone (page 13). While reviewing the call log, press to delete an individual entry, or press and hold to clear the caller ID log (page 32). While entering or editing a name or number, press to delete a character (page 24).

SPEAKER

Press to activate handset speakerphone. Press again to resume normal handset use (page 11).

Feature menu

MENU/SELECT

Press to display the menu. Once in the menu, press to select an item or save an entry or setting.

DIR /VOLUME+

Press to scroll up while in menus. Press to display directory entries (page 25). While entering names or numbers, press to move the cursor to the right (page 24). Press to increase the listening volume while on a call (page 13).

OFF/CLEAR

During a call, press to hang up. While using menus, press to cancel an operation, back up to the previous menu, or exit the menu display. While predialing, press to delete digits (page 11).

REDIAL/PAUSE

Press to view redial memory (page

12). Wh i le enterin g nu mber s, press and hold to insert a dialing pause (page 23).

INT

Press to initiate an intercom conversation between handsets. Press to transfer a call (pages 15-16).

>DIRECTORY

Feature menu

DIRECTORY ..............Page 22

CALL LOG ................. Page 28

RINGER VOLUME.....Page 17

RINGER TONE ......... Page 18

KEY TONE .................Page 18

LANGUAGE .............. Page 19

CLR VOICE MAIL .... Page 20

DIAL TYPE.................Page 21

Using menus

Press CID/-VOLUME or DIR VOLUME+ to scroll through menu items.

Press MENU/SELECT to select or modify a displayed item.

Press OFF/CLEAR to cancel an operation, back up to the previous menu, or exit the menu display.

Getting started

Quick reference guide

Telephone base

CHARGE/IN USE

• Flashes when another telephone

is on the same line or one of the handsets is in use.

• Flashes when the answering sys-

tem is answering an incoming call.

• Flashes quickly when there is an

incoming call.

• On steady when the handset

is properly positioned to charge in the telephone base.

HANDSET LOCATOR

Press to make handsets beep (page 12).

SETUP

Press to review or change answering system options (page 36).

MESSAGE COUNTER

Number of messages (or during playback, message number currently playing).

CLOCK

Press to review or set clock (page 34).

X/DELETE

Press to delete message currently playing; press and hold to delete all old messages (page 37).

/REPEAT

Press to repeat message; press twice to play previous message (page 37).

PLAY/STOP

Press to start or stop message playback (page

37).

ANNC

Press to review or record announcement; press again to quit (page 35).

RECORD

Press to record a memo (page 38) or after pressing ANNC to record an outgoing announcement (page 35).

ANSWER ON

Press to turn answering system on or off (page

40).

VOLUME

Press to adjust playback volume (page 37).

/SKIP

Press to skip message (page 37).

Getting started

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Parts checklist

Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service.

Check to make sure the telephone package includes the following:

User’s manual

E2812B

2.4 GHz cordless telephone/ answering system with caller ID/call waiting

User's manual

Quick start guide

Charger for cordless handset

Quick start guide

E2812B

2.4 GHz cordless telephone/ answering system with caller ID/call waiting

Cordless handsets

Telephone base with mounting bracket installed

Batteries for cordless handsets Battery compartment covers

Power adapter for telephone base

Power adapter for handset charger

Belt clips for cordless

handsets

Telephone line cord

Getting started

Telephone base installation

Choose a central location close to a telephone jack and an electrical outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or mounted on a standard wall plate. For optimum range and better reception, place the telephone base in a high and open location.

Avoid placing the telephone base too close to:

• Communication devices such as: personal computers, computer routers, television sets, VCRs, wireless routers (wireless broadband, wi-fi, or 802.11) or other cordless telephones.

• Excessive heat sources.

• Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting.

• Excessive dust sources such as a workshop or garage.

• Excessive moisture.

• Extremely low temperatures.

• Mechanical vibration or shock such as on top of the washing machine or work bench.

Getting started

Telephone base installation

1. Plug one end of the telephone

line cord into the telephone jack at the bottom of the telephone base.

2. Plug the sma ll end of the

power adapter for telephone base into the power jack at the bottom of the telephone base.

3. Route cords through slots.

Telephone line cord

4. Plug the large end of the power

adapter for telephone base into an electrical outlet not controlled by a wall switch.

DSL filter (Optional for DSL users, see number four in the note section below.)

5. Plug the other end of the telephone

line cord into a telephone wall jack.

NOTES:

1. Use only the power adapter supplied with this product. To order a replacement

power adapter, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.

2. Be sure to use an electrical outlet not controlled by a wall switch.

3. This power unit is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

4. If you receive high speed internet through your telephone line (commonly referred to as DSL), and you are experiencing interference during telephone conversations and/or your caller ID features are not functioning properly, install a DSL filter to the telephone line between the telephone base and the telephone wall jack. Contact your DSL service provider for a DSL filter.

Getting started

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Battery installation & charging

After installing the battery, you may be able to make and receive short calls. For best performance, place the handsets in the telephone base or the charger and charge for 16 hours before use.

You can keep the battery charged by returning the handsets to the telephone base or the charger after use. When the battery is fully depleted, a recharge takes about 12 hours. The average talk time on a fully charged battery is about eight hours, and the standby time is approximately five days. Actual battery life depends on usage conditions and age of battery.

1. Plug the small end of the power adapter for handset charger into the jack on the underside of the charger, then route the cord through the slot as shown.

6. You may be able to make and receive short calls. For best performance, place the handset in the telephone base or charger to charge for at least 16 hours before first use.

2. Plug the large end of the power adapter for handset charger into an electrical outlet not controlled by a wall switch.

3. Insert the plug as indicated. Be sure to securely insert the plug, making sure it matches the color-coded label inside the battery compartment.

LOW BATTERY

Low battery indicator

Return the handset to the telephone base or charger to recharge when this symbol flashes. (Handset will beep when battery is low.)

4. Place the battery and wires inside the compartment.

To replace the battery, press in and downward on the tab of the battery compartment cover to open the battery compartment cover. Lift out the old battery and disconnect it from the handset. Follow the instructions on this page to install and charge the new battery.

conditions, the battery should last around one year. This may vary depending on usage.

5. Slide the battery compartment cover up until it clicks.

NOT E: Under norm al

Caution: Use only the supplied rechargeable battery or replacement battery (model 27910, part number

89-0099-00-00) or equivalent. To order a replacement battery, visit our website

at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.

Getting started

Installation options

NOTE: The mounting bracket must be used for both tabletop use and wall mounting positions.

Tabletop mount Wall mount

Telephone outlet mounting plate with mounting

Wall mounting

The telephone base comes with the bracket mounted for tabletop use. If wall mounting is desired, a telephone outlet wall mounting plate with mounting studs is required. This mounting plate with studs may be available for purchase from many hardware or consumer electronics retailers and may require professional installation.

studs

1. To remove the bracket, hold the telephone base in both hands, press the two bracket tabs and lift the bracket away from slots and .

2. Connect the telephone line cord and power adapter to the jacks on the bottom of the telephone base. Bundle the telephone cord, and secure it with a twist tie before placing it inside the bracket.

Getting started

Installation options

3. To attach the bracket for wall mounting, insert the tabs of the bracket into slots and on the telephone base, then press the other bracket tabs into slots and as shown on the right.

4. Plug the power adapter into an electrical outlet not controlled by a wall switch. Plug the telephone line cord into a telephone wall jack. To mount the telephone on the wall, position the mounting holes and over the telephone outlet mounting studs. Press and slide the bracket down firmly so the telephone is held securely on the telephone outlet mounting studs.

Tabletop mounting

To return the bracket from the wall mount to tabletop position, follow the directions below.

1. Remove the telephone base from the wall. Unplug the cords from the wall jacks. Remove the bracket from the telephone base.

Telephone outlet mounting studs

2. Insert the bracket tabs into slots and

then press the other bracket tabs into slots and .

on the telephone base,

3. Route cords through slots. Plug the other end of the telephone line cord into a telephone wall jack. Plug the large end of the larger power adapter into an electrical outlet not controlled by a wall switch.

Getting started

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Belt clip & optional headset

Install belt clip as shown (optional).

Snap belt clip into the notches on both sides of handset.

For hands-free telephone conversations, use any industry standard 2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm headset. To order an AT&T 2.5 mm headset, visit our website at

www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.

To release belt clip from handset, lift one side of the belt clip out of the notch first before detaching the whole belt clip from handset.

Plug 2.5 mm headset into the jack on the side of handset (beneath small rubber flap).

NOTE: If the sound quality of the headset is poor, try unplug ging it, and firmly plugging it in again.

INT

PHONE 00:00:12 00:00:12

SPEAKER 00:00:12

Elapsed time

Telephone operation

Basic operation

Making and answering calls

To answer an incoming call, press PHONE/FLASH or

SPEAKER, or any dial pad key (0-9, * or #) on the

handset. To make a call, press PHONE/FLASH oror

SPEAKER, then dial a number. Press OFF/CLEAR

or place the handset in the telephone base or charger to hang up.

To predial (preview nu m b e r s b efore dialing), enter numbers first, press MUTE/DELETE or

OFF/CLEAR anytime to make corrections, then press

PHONE/FLASH oror SPEAKER to dial.

The screen displays the elapsed time as you talk (in hours, minutes and seconds).

NOTE: During a call, pressing PHONE/FLASH to access

services from your local telephone company will not affect the elapsed time.

Hands-free speakerphone calls

To answer a call, press SPEAKER. To make a call, press SPEAKER, then dial a number. During a call, press SPEAKER to alternate between handsfree speakerphone and normal handset use. Press

OFF/CLEAR to hang up.

NOTE: If a headset is plugged into the handset, you will not be able to use the handset speakerphone. To use hands-free speakerphone, make sure the headset is unplugged, then press SPEAKER to activate the hands-free speakerphone.

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REDIAL

RINGER MUTE

555-1234

Telephone operation

Basic operation

Last number redial

Press REDIAL/PAUSE to display the most recently dialed numbers (up to 32 digits). Press CID/-VOLUME , DIR /VOLUME+ or REDIAL/PAUSE repeatedly to view up to five recently called numbers. The handset beeps twice at the beginning or end of the list. Press

OFF/CLEAR to exit. Press PHONE/FLASH or SPEAKER to redial any displayed number. Or press

PHONE/FLASH or SPEAKER then REDIAL/PAUSE

to dial the most recently dialed number (up to 32 digits).

Press MUTE/DELETE to delete the displayed number from the redial memory.

Temporary ring silencing

Press OFF/CLEAR or MUTE/DELETE while the telephone is ringing to silence the ringer temporarily. This will silence the ringer without disconnecting the

call. The next incoming call will ring normally.

NOTE: If there is more than one handset in use, all hand-

sets ring with an incoming call except those with the vol ume turned off. Press OFF/CLEAR or MUTE/DELETE on

one handset will only silence the ringer of that particular handset but the other handset(s) will continue to ring.

Handset locator

If the handsets are misplaced, press HANDSET LOCATOR on the telephone base. The handsets

will play a paging tone for 60 seconds to help you locate them. To stop the paging tone, press PHONE/FLASH,

SPEAKER, or any dial pad key (0-9, *, or #) on

the handsets, or press HANDSET LOCATOR on the telephone base.

NOTES:

1. If the handset ringer is set to off (0), that handset will not generate paging tone.

2. During a page, if you pressDuring a page, if you press OFF/CLEAR or MUTE/DELETE on the handset (see this page above), the ringer of that handset will be silenced, but it will not cancel the page.

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Volume

Telephone operation

Options while on calls

Volume control

Press CID/-VOLUME or DIR /VOLUME+ to adjust listening volume. Pressing CID/-VOLUME decreases the volume. Pressing DIR /VOLUME+ increases the volume. When changing the volume level, the new setting is saved.

NOTE: The earpiece, hands-free speakerphone and headset

listening volume are adjusted separately.

Mute

Call waiting

If you subscribe to call waiting service with your local telephone company, there will be a beep if there is an incoming call while you are already on a call. Press PHONE/FLASH to put your current call on hold and take the new call. Press PHONE/FLASH anytime to switch back and forth between calls. For more information on caller ID, see page 28.

Mute

Press MUTE/DELETE to silence the microphone. When mute is on, MUTE will show on the handset screen. You will be able to hear the caller, but your caller will not be able to hear you until you press MUTE/DELETE again and resume speaking. When mute is turned off, MICROPHONE ON will show temporarily on the handset screen. Mute is automatically cancelled when you end a call.

Temporary tone dialing

If you have only dial pulse (rotary) service, you can temporarily switch to touch tone dialing during a call by pressing TONE/*. This can be useful when sending tone signals for access to answering systems or long distance services.

After you hang up or press PHONE/FLASH (to receive a call waiting call), the telephone automatically returns to dial pulse (rotary) service.

Telephone operation

Options while on calls

Multiple handset use

While on a call, a person on the other handset can press PHONE/FLASH or SPEAKER to join the same conversation.

A person on either handset can press OFF/CLEAR, or place the handset in the telephone base or charger to drop out of the call, but the call will not be terminated until both handsets hang up.

NOTE: When two handsets are used on the same outside

call, the call transfer feature cannot be used (page 16).

INT

HANDSET 1

CALLING OTHER HS

INTERCOM

Telephone operation

Intercom

Use the intercom feature for conversations between handsets.

1. Press INT. The screen of the originating handset will show CALLING OTHER HS. The destination handset will ring, and its screen will show INTERCOM CALL.

NOTES:

• Before the intercom call is answered, you can cancel the

intercom call by pressing OFF/CLEAR or INT.

• If the destination handset is not answered within 100 sec-

onds or if it is in the directory or call log mode, or out of range, the originating handset will show the message NOT AVAILABLE.

2. On the ringing destination handset, press PHONE/FLASH,

INT, SPEAKER, or any dial pad key (0-9, * or #) to answer

the intercom call.

NOTE: On the ringing destination handset, pressing OFF/CLEAR

or MUTE/DELETE will temporarily silence the intercom ringer.

To end the intercom call:

• Press OFF/CLEAR or INT on either handset.

-OR-

• Place either handset in the charger or telephone

base.

Handling incoming calls

The telephone will beep if you receive an outside call during an intercom conversation. You can either:

• Press PHONE/FLASH to end the intercom call and answer the incoming call.

-OR -

• Press INT or OFF/CLEAR to disconnect the inter- com connection without answering the incoming call. The incoming call will continue to ring.

INT

PHONE 00:05:30

CALLING OTHER HS

INTERCOM

CALL TRANSFERRED

Telephone operation

Intercom call transfer

Use the intercom feature to transfer an external call from one handset to the other.

1. During a conversation with an external call, press

INT. The external call is automatically placed on hold. The originating handset’s screen will show CALLING OTHER HS. The destination handset will ring, and its screen will show INTERCOM CALL.

2.. On the ringing destination handset, press PHONE/FLASH,

INT, SPEAKER, or any dial pad key (0-9, * or #) to answer

the intercom call. You can now talk without the external caller hearing the conversation.

NOTES:

• You can alternate between the intercom call and the outside call

by pressing INT on the originating handset. The display will alter- nate between INTERCOM and OUTSIDE to indicate which party

is active.

• You can end the intercom call and return to the external call by

pressing PHONE/FLASH on the originating handset.

• The person on the destination handset can join the external call

by pressing PHONE/FLASH or SPEAKER, connecting both handsets to the outside call.

NOTES:

1. Before the intercom call is answered, you can cancel the transfer and return to the external call by pressing

OFF/CLEAR, PHONE/FLASH,

or INT.

2. If the destination handset does not answer the intercom call within 100 seconds, or if the other handset is in the directory or call log mode, or out of range, the originating handset will show NOT AVAILABLE on its screen and will automatically return to the external call.

• To allow the person on the destination handset to join the external

call, press and hold INT on the originating handset.

3. Complete the transfer by pressing OFF/CLEAR on the originating handset or placing that handset in the telephone base or charger. The originating handset’s screen will show CALL TRANSFERRED and the other handset will automatically be connected to the external call.