AT&T 2231 User Manual

3.02 Mb

User Manual (Part 2)

2.4 GHz Cordless

Telephone 2231/1231

with Caller ID & CallWaiting

You must install and

See page 7

charge batteries before

using the telephone

STOP! for easy instructions

For customer service or product

Please also read

information, visit our web site at

Important Product Information

Enclosed in product package

or call 1-800-222-3111


User Manual (Part 2)

2.4 GHz Cordless

Telephone 2231/1231

with Caller ID & CallWaiting

Table of contents

Getting Started


Quick reference guide ........................


Parts checklist .......................................


Before you begin ..................................


Telephone and charger installation ....


Battery installation & charging ..........


Wall mounting ......................................


Belt clip & optional headset...............


Caller ID Logs


How Caller ID works .......................


To review your call log.....................




Screen icons, indicator lights & tones...


In case of difficulty .............................


Technical specifications ....................


Index .....................................................


Telephone Operation


Basic operation...................................


Options while on calls ......................


Intercom & call transfers..................


Handset settings.................................




About the phonebook ......................


New phonebook entries ..................


Phonebook search .............................


To dial, change or delete entries ...



Getting Started

Quick reference guide



Press to scroll down in menus.

Press when phone is not in use to display Caller ID information (see page 20). While entering names, press to move the cursor to the left.



Press to display menu, or to select highlighted item from menu.


Press to scroll up in menus.

Press when phone is not in use to display phone book entries (see page 17). While entering names, press to advance cursor.

Press to begin a call, then dial a number.


During a call, press to receive an incoming


call, if Call Waiting is activated (see page 11).

During a call, press to hang up.


While using menus, press to cancel an


operation, back up to the previous


menu, or exit the menu display.

Press to view redial memory (see page 10).


While entering numbers, press and hold to


insert a dialing pause (see page 16).

Press to transfer call or initiate an intercom


conversation (see page 12).




Press to activate handset speakerphone.

Press again to resume normal handset use


> shows highlighted item


Press to mute microphone (see page 10).

While reviewing call log, press and hold to clear Caller ID log (see page 20).

Feature Menu

Phone Book ............

See page 15

Call Log ..................

See page 19

Ringer Volume ........

See page 13

Ringer Tone ............

See page 13

Key Tone ................

See page 13

Handset Name........

See page 14


See page 14

Clear Msg. Wait ......

See page 14

Dial Type ................

See page 14

Press ^orVto scroll through menu items.

Press SEL to select or modify a highlighted item.

Press OFF to cancel an operation, back up to the previous menu, or exit the menu display.

Getting Started

Quick reference guide

Telephone Base


Press to locate handset if lost (see page 12).


Flashes when you have new voice mail (requires voice mail service from your local telephone company).


On when handset is in use. Flashes when another phone is in use on the same line.


On when handset battery is charging.



Getting Started

Parts checklist

Remember to save your sales receipt and original packaging in case you ever need to ship your telephone for warranty service. Check to make sure the telephone package includes the following:

Telephone base

Telephone handsets

Handset charger





Belt clips

Batteries (2)

Long telephone line cord

Short telephone line cord

Getting Started

Before you begin

About Caller Identification

Caller ID with Call Waiting features in this telephone let you see who’s calling before you answer the phone, even when you’re on another call. These features require services provided by your local telephone company.

Contact your telephone service provider if:

You have both Caller ID and Call Waiting, but as separate services (you may need combined service)

You have only Caller ID service, or only Call Waiting service

You don’t subscribe to any Caller ID or Call Waiting services.

You can use this phone with regular Caller ID service, and you can use its other features without subscribing to either Caller ID or combined Caller ID with Call Waiting service. There may be fees for these services, and they may not be available in all areas.

Caller ID features will work only if both you and the caller are in areas offering Caller ID service, and if both telephone companies use compatible equipment.

See Caller ID Operation, beginning on page 19, for more details about how these features work.

Telephone operating range

This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and base can communicate over only a certain distance — which can vary with the locations of the base and handset, the weather, and the construction of your home or office.

If you receive a call while you are out of range, the handset might not ring — or if it does ring, the call might not connect when you press PHONE.

Move closer to the base, then press PHONE to answer the call.

If you move out of range during a phone conversation, you might hear noise or interference. To improve reception, move closer to the base.

If you move out of range without pressing OFF, your phone will be left “off the hook.” To hang up properly, walk back toward the telephone base, periodically pressing OFF until the call is disconnected.



Getting Started

Telephone base & charger installation

Install the base and charger as shown below. Choose a base location away from electronic equipment, such as personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.

NOTE: Use only the power cord supplied with this product.

If you need a replacement, call 1-800-222–3111.

Be sure to use an electrical outlet not controlled by a wall switch.

Plug base power cord transformer into electrical outlet

Plug long telephone line cord into telephone jack

Plug charger power cord into jack on underside of charger, then plug transformer into electrical outlet

Getting Started

Battery installation & charging

After installation, place the handset in the base or charger and allow to charge for 12 hours before use. You can keep batteries charged by placing the handset in the base or charger after each use. When batteries are fully depleted, a recharge takes about 10 hours.

Press coin into slot on base of handset to release latch, then remove cover

Insert top tabs first


Low battery indicator

Return handset to base or charger when this symbol flashes. (Handset will beep when battery is low.)

Insert supplied batteries

Caution: Use only supplied rechargeable battery or AT&T replacement battery model 2419 / 2420 (sku 00578).

Place handset in base or charger to charge for 12 hours before first use.

Press down to click in place



Getting Started

Wall mounting

The telephone base can be installed on any standard wall-phoneoutlet as shown below. Choose a location away from electronic equipment, such as personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.

Connect telephone line cord and AC

Swivel wall mount down

adapter as shown on page 6. Press

and lock in place

plastic tabs inside notches to release


and open hinged wall mount.


Press and slide down firmly so base is held securely on outlet mounting pegs

Plug short telephone line cord into telephone jack

Plug base power cord transformer into electrical outlet

Getting Started

Belt clip & optional headset

Install belt clip as shown below if desired.

For hands-freetelephone conversations, you can use any industry standard 2.5 mm headset (purchased separately). For best results use an AT&T 2.5 mm headset.

Snap belt clip into notches on side of handset. Rotate and pull to remove.

Plug 2.5 mm headset into jack on side of handset (beneath small rubber cap)



Telephone Operation


Elapsed time

Basic operation



PHONE 00:00:02


Making and answering calls



To answer an incoming call, press PHONE (orSPK, or any dial pad key). To make a call, pressPHONE orSPK, then dial a number. PressOFF to hang up.

To preview numbers before dialing, enter numbers first, then press PHONE orSPK to dial. PressDELETE orCLEAR at any time to make corrections as you are entering numbers.

The screen displays the elapsed time as you talk (in hours, minutes and seconds).

SPK, then dial a number. During a call you can press SPKto toggle between hands-free speakerphone and normal handset use. Press OFFto hang up.

Last number redial

Press REDIAL to display the most recent called number. Use the^V buttons to view up to 5 other recently called numbers. The handset will beep twice at the beginning or end of the list.

Press PHONE to redial any number as it is displayed. PressDELETE to delete the displayed number from the redial memory.


Press MUTE to silence the microphone. You will be able to hear, but your caller will not be able to hear you until you pressMUTE again to resume speaking.


Silence ringer



Telephone Operation

Options while on calls

Volume control

Press VOLUME buttons on the side of the handset to adjust listening volume. Each button press raises or lowers volume by one level.

When you change the volume level, the new setting becomes the default. The new volume level will be applied each time you use the handset, speakerphone or headset.

Call waiting

If you have Call Waiting service, you will hear a beep if someone calls while you are already on a call. Press FLASH to put your current call on hold and take the new call. You can pressFLASH at any time to switch back and forth between calls.

Ring silencing

Press OFF orMUTE while the phone is ringing to silence the ringer.

3-wayconference calls

During an outside call, you can use both handsets to allow a three-wayconversation.

While a call is in progress, a person using the other handset can press PHONE orSPK to join the call. You can pressOFF at either handset to drop out of the conference call, but the call will not be terminated until all sets hang up.

Temporary tone dialing

If you have dial pulse (rotary) service, you can switch to touch tone dialing during a call by pressing *. This can be useful if you need to send tone signals for access to answering systems orlong-distanceservices.






Telephone Operation

Intercom and call transfers

Intercom calls

The intercom allows conversation between handsets without using an outside line.

Press the INT button to page the other handset. To answer an intercom page, press or any dial pad button.

When your intercom call is finished, press OFF to end the call.

Call forwarding

During a conversation you can press and hold INT to forward the call to another handset. PressPHONE orSPK at the other handset to answer the call.

If the other handset does not respond in about 30 seconds, the call will be returned to your handset. If you do not press PHONE orSPK to answer within 30 seconds, the external call will be terminated.

Call transfer

If you prefer to speak to the person at the other handset before transferring a call, press INT. The call will be placed on hold, and the other handset will be paged.

When the other handset answers, you can speak privately while the outside call remains on hold. The outside call will be transferred when you press OFF to end the intercom call.

If the other handset does not answer, you can press PHONE to reconnect to the external call.

Handset locator

If you lose a handset, press PAGE/HANDSET LOCATOR at the base. Both handsets will beep for 60 seconds to help you locate them. To stop the beeping, pressPHONE, SPK, or any dial pad button at the handset, or pressPAGE at the base.


Telephone Operation


menu item

Handset settings

At the feature menu you can change settings to customize how your handsets work.

Press MENU, then use the^Vbuttons to scroll to the feature you want to change. As you scroll through the menu, the top menu item is always highlighted with a> character. PressSEL to select the highlighted item.

Press OFF at any time to cancel an operation, back up to the previous menu, or exit the menu display.

Ringer volume

menu you can set a default ring volume level (1- turn the ringer off. Use the ^Vbuttons to

hear an example of each volume level, then press SEL to select the one you prefer.

Ringer tone

This feature allows you to choose one of 10 ringing tones. You can set different ringing tones for intercom and outside calls. Use the ^Vbuttons to hear an example of each ringer tone, then pressSEL to select the one you prefer.

Key tone

The handset is factory programmed to beep at each keypress. Use the ^Vbuttons to selectON orOFF, then pressSEL to save your preference.










Telephone Operation



name that appears phone is idle. Press

DELETE to erase letters, then replace them with a name of your preference, up to 16 characters long (see page 16 to enter letters). PressSEL to confirm.


At this menu you can select the language used in all menus and screen displays. Use the ^Vbuttons to select English, Spanish or French, then pressSEL to save your preference.

Clear msg. wait

If you subscribe to voice mail services provided by your local telephone company, you will be alerted by a light on the base and a text message on the handset when new messages are waiting. At this menu you can turn off the light and handset alerts.

At the TURN INDICATOR OFF? prompt, pressSEL to turn off the Message Waiting light and handset alerts.

Dial Type

At this menu you can choose Tone or Pulse dialing. The factory default setting is TONE. Change this toPULSE only if you do not havetouch-tonedialing service.

Use the ^Vbuttons to selectTONE orPULSE, then pressSEL to save your preference.


Shared phonebook directory

The phonebook directory is stored in the base, and is shared by both handsets. Changes made at either handset will be reflected in both.

Only one handset at a time can use the phonebook. If a second handset attempts to use the phonebook, the screen will display “Not available at this time.”

The phonebook can store up to 50 entries. Each entry can contain a number up to 32 digits, and a name up to 16 letters long. A convenient search feature can help you find and dial numbers quickly (see page 17).

Timeouts and error messages

If you pause for too long while making an entry the procedure will time out and you will have to begin again.

If all memory locations are in use, the screen will display “Phonebook is full.” You will not be able to store a new number until you delete an existing one.



5 (JKL)




ENTER NUMBER 555-1234_


Pat Williams_

Pat Williams



To create a new phonebook entry

Press MENU twice to selectPHONE BOOK. PressVto highlightSTORE. PressSEL, then enter the telephone

your phonebook.

To insert a number from your redial list, press REDIAL, then^Vto find the number, then pressSEL.

Press DELETE to erase numbers if you make a mistake.

Press and hold PAUSE to enter a3-seconddialing pause.

To enter a name

Press dial pad buttons once for the first letter, twice for the second, three times for the third. Continue for lower-caseletters or numerals.

Press once to enter "A" (5 times for "a") Presstwice to enter "B" (6 times for "b")

2 Press3 times to enter "C" (7 times for "c") Press4 times to enter "2"

The cursor moves to the right when you press another dial pad button or the ^button. PressVto move the cursor to the left. Press1to enter a space, or press twice to enter"I"

Press DELETE to erase letters if you make a mistake.

Press *repeatedly to enter an asterisk (*), question mark (?), exclamation point (!), slash (/) or parentheses.

Press #repeatedly to enter a pound sign (#), apostrophe ('), comma (,) hyphen(-),period (.), or ampersand (&).

Storing the entry

Press SEL to store your new phonebook entry. To change it later, see page 18.










Press DIR to display the first listing in the phonebook. You can then use the up/down arrows to browse through the phonebook, or search to find a specific entry. PressOFF at any time to exit the directory.

To browse through the directory

To browse, press ^orVto scroll through all entries one by one. Entries will be displayed alphabetically by the first letter in the name.

To search by name

When any entry is displayed, you can press a dial pad button to display the first name beginning with a letter associated with that key.

Press dial pad buttons once for the first letter, twice for the second, three times for the third, as shown on the previous page.

For example, press once to find Jennifer, twice to find Kevin, or three times to find Linda.

To call a displayed number

When you find the entry you want, press PHONE (orSPK) to dial. Or pressSEL to modify the entry (see next page).

Viewing long numbers

The screen can display only 16 digits at a time. To view numbers longer than this, press *or#to display the remaining digits.