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ASUS ZC500TG MB Service Manual
Content
I. Baseband Troubleshooting Guide
1. System Block Diagram …………………………………………………………………………………………………………………………………………………….2
2. Power Block Diagram ………………………………………………………………………………………………………………………………………………...…..3
3. Power Domain and Power Sequence ………………………………………………………………………………………………………………………………4
II. MB Trouble Shooting Guide
1. Outline and Component Introduction ................................................................................................................................... 5
2. Cannot power on ................................................................................................................................................................... 6
3. Blank screen........................................................................................................................................................................... 7
4. LCD display failure ................................................................................................................................................................. 7
5. TP does not work ................................................................................................................................................................... 8
6. Gravity sensor failure ............................................................................................................................................................. 9
7. Side key FPC failure .............................................................................................................................................................. 10
8. Cannot get charged, fail to identify USB.............................................................................................................................. 11
9. Rear camera function failure ............................................................................................................................................... 12
10. Front camera function failure .......................................................................................................................................... 13
11. Motor fault ........................................................................................................................................................................ 14
12. GSM network failure .......................................................................................................................................................... 15
13. WCDMA network failure ................................................................................................................................................... 16
14. WIFI/ BT failure .................................................................................................................................................................. 19
15. GPS failure ......................................................................................................................................................................... 19
16. FM failure........................................................................................................................................................................... 20
17. Fail to identify earphone/Handset MIC failure .................................................................................................................. 21
18. MIC no sound/small sound ................................................................................................................................................ 22
19. Receiver no sound ............................................................................................................................................................. 23
20. Speaker no sound .............................................................................................................................................................. 23
21. Fail to identify SIM card ..................................................................................................................................................... 24
22. Fail to identify T-flash card ................................................................................................................................................. 25
1
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ASUS ZC500TG MB Service Manual
I. Baseband Trouble Shooting Guide
1. System Block Diagram
2
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ASUS ZC500TG MB Service Manual
2. Power Block Diagram
3
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ASUS ZC500TG MB Service Manual
3. Power Domain and Power Sequence
4
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ASUS ZC500TG MB Service Manual
II. MB Trouble Shooting Guide
1. Outline and Component Introduction
5
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ASUS ZC500TG MB Service Manual
2. Cannot power on
Solution:
1 Check if the battery connector and its soldering are oxidized or damaged
2 Check if the following voltage, and GND has short circuit or abnormal voltage
VBAT 3.8--4.2V
VCORE 0.7--1.4V
VSYS 1.825/2.2V
VPA O.5-3.4V
VTXCO 2.8V
VA 2.8V
VCAMA 2.8V
VCN28 2.8V
VCAMA 2.8V
VUSB 3.3V
VEMC_3V3 3.3V
3 Check if start-up circuit is abnormal
4 If the start-up circuit is about 20 MA, check if the soldering of crystal oscillator circuit is normal
5 For those start-up current abnormally above 1A, check if VBAT circuit is shorted to ground, investigate each
locations’ grounding diodes and other key components
6 For those start-up current abnormally around 100MA, touch if there is any heating part on MB and focus on
their investigation
7 X-ray: check each main chip’s soldering, CPU/Flash/PMIC(MT6580)
8 Add soldering or re-solder each main chip and confirm again
9 Replace CPU/Flash/PMIC
6
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ASUS ZC500TG MB Service Manual
3. Blank screen
Solution:
1 Check if the backlight chip -- U901 driver chip has soldering deviation
2 Check the LCD connector’s assembly is normal, if not please re-assemble
3 Check if L902’s conduction is normal, and compare it to L902 voltage on normal MB
4 Check if D904’s conduction is normal or the component’s soldering is reverse
5 Check if DISP_PWM0’s signal is normal, and adjust this signal’s backlight brightness
6 Check if VBAT’s power supply is normal
4. LCD display failure
7
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ASUS ZC500TG MB Service Manual
Solution:
1 Re-assembly LCD or replace LCD, then reboot again to observe
2 Check if LCD and its soldering is abnormal
3 Check if LCD filter (Z902、Z906、Z907、Z908) is poorly soldered or damaged
4 X-ray: check if CPU’s soldering is abnormal
5 Add soldering or re-solder CPU, or replace it
5. TP does not work
Solution:
1 Re-assemble or replace the CTP, then reboot to test again
2 Check if the CTP connector (J902) or its soldering is abnormal, re-solder or replace it to test again
3 Measure if VGP1_PMU’ voltage is normal
4 X-ray: check CPU’s soldering, add soldering or re-solder it to test again
5 Use a multi-meter to measure CTP test signal point, compare its ground resistance with normal MB’s
6 Replace CPU
8