ASUS RT-N53 User Manual

RT-N53

Dual-band Wireless-N Router

The ultra-thin and stylish RT-N53 features
a 2.4GHz and 5GHz dual bands for an
unmatched concurrent wireless HD
streaming; with its universal repeater mode
and multiple SSID feature, you can easily
create various wireless environments to t
your needs.

User Guide

E6772

First Edition
July 2011

Copyright © 2011 ASUSTeK Computer Inc. All Rights Reserved.
No part of this manual, including the products and software described in it,

may be reproduced, transmitted, transcribed, stored in a retrieval system,
or translated into any language in any form or by any means, except
documentation kept by the purchaser for backup purposes, without the
express written permission of ASUSTeK Computer Inc. (“ASUS”).

Product warranty or service will not be extended if: (1) the product is
repaired, modied or altered, unless such repair, modication of alteration
is authorized in writing by ASUS; or (2) the serial number of the product is
defaced or missing.

ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE
IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS DIRECTORS,
OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR
LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION
OF BUSINESS AND THE LIKE), EVEN IF ASUS HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN
THIS MANUAL OR PRODUCT.

SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE
FURNISHED FOR INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE
AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A
COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY
FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL,
INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.

Products and corporate names appearing in this manual may or may not
be registered trademarks or copyrights of their respective companies, and
are used only for identication or explanation and to the owners’ benet,
without intent to infringe.

2

Table of contents

1 A quick look

Package contents ........................................................................................5

Your wireless router .................................................................................... 5

Mounting options ....................................................................................... 8

Mounting to the stand ....................................................................... 8

Mounting on the wall ......................................................................... 8

2 Creating your network

Positioning your router..............................................................................9

What you need ........................................................................................... 10

Setting up your wireless router ............................................................11

Wired connection ...............................................................................11

Wireless connection ..........................................................................12

Before you proceed ...................................................................................13

A. Disable the proxy server, if enabled. ..................................13

B. Set the TCP/IP settings to automatically obtain

an IP address. .............................................................................15

C. Disable the dial-up connection, if enabled. ....................16

3 ConguringviathewebGUI

Logging into the web GUI ......................................................................17

Using the Network Map .......................................................................... 18

Setting up the Internet connection ....................................................19

Quick Internet Setup (QIS) with auto-detection ..................... 19

Using Wi-Fi Protected Setup (WPS) .............................................. 21

Setting up the wireless security settings ..........................................23

Creating multiple SSID proles ..................................................... 25

Managing your network clients ...........................................................26

Managing EZQoS Bandwidth ................................................................27

Conguring the Advanced settings .................................................... 28

Setting up the DHCP Server ...........................................................28

3

Table of contents

Upgrading the rmware ..................................................................30

Restoring/Saving/Uploading settings ........................................31

4 Usingtheutilities

Device Discovery .......................................................................................32

Firmware Restoration ...............................................................................33

5 Troubleshooting

Troubleshooting ........................................................................................35

ASUS DDNS Service ..................................................................................38

Frequently Asked Questions (FAQs) ............................................38

Appendices

Notices ...........................................................................................................40

ASUS Contact information .....................................................................52

Networks Global Hotline Information ................................................53

4

1 A quick look

WP

S

Package contents

RT-N53 Wireless Router Network cable (RJ-45)

Power adapter Quick Start Guide

Support CD (Manual, utility software) Warranty card

NOTES:

• If any of the items is damaged or missing, contact ASUS for
technical inquiries and support, Refer to the ASUS Support
Hotline list at the back of this user manual.

• Keep the original packaging material in case you would
need future warranty services such as repair or replacement.

Your wireless router

1

2

3

4

LAN LED

1

O: No power or no physical connection.

On: Has physical connection to a local area network (LAN).

10

5

6

7

8

9

11

12

5

WAN LED

2

O: No power or no physical connection.

On: Has physical connection to a wide area network (WAN).

5GHz LED / 2.4GHz LED

3

O: No 5GHz or 2.4GHz signal.

On: Wireless system is ready.

Power LED

4

O: No power.
On: Device is ready.
Flashing slow: Rescue mode
Flashing quick: WPS is processing.

WPS button

5

This button launches the WPS Wizard.

LAN 1 ~ 4 ports

6

Connect network cables into these ports to establish LAN connection.

WAN (Internet) port

7

Connect a network cable into this port to establish WAN connection.

Power (DC-In) port

8

Insert the bundled AC adapter into this port and connect your router to a power
source.

Power switch

9

Turns the power on/o.

Stand

10

Allows you to place the wireless router into an upright position.

Mounting hole

11

Allows you to mount the wireless router to the wall.

Reset button

12

This button resets or restores the system to its factory default settings.

6

NOTES:

• Use only the adapter that came with your package. Using
other adapters may damage the device.

• Specications:

DC Input (RT-N53) 12V with max 1A current

Operating
Temperature

Operating
Humidity

0~40oC Storage 0~70oC

50~90% Storage 20~90%

7

Mounting options

WPS

Mounting to the stand

To mount the wireless router into its stand:

1. Locate the mounting holes at the bottom
of the wireless router.

2. Align and insert the stand’s mounting
hooks to the wireless router’s mounting
holes.

Dismount from the stand

1. Hold the wireless router with one hand
on the upside and the other hand
under the stand, ensuring that the I/O
ports facing you.

2. Follow the direction of the arrow
shown below to apply force and
remove the stand.

NOTE:

It's normal if you hear squeaking while dismounting the RT-N53

from the stand.

8

Mounting on the wall

To mount the wireless router on the wall:

1. Locate the two holes on the
stand and secure the stand to
the wall with screws.

2. Locate the mounting holes at the back of
the wireless router.

3. Align and insert the stand’s mounting hooks
to the wireless router’s mounting holes.

Dismount from the wall

1. Hold the edge of the front cover (near the I/O ports).

2. Follow the direction of the arrow shown below to apply force
and dismount the RT-N53.

or

9

2 Creating your network

Positioning your router

For the best wireless signal transmission between the wireless
router and the network devices connected to it, ensure that you:

• Place the wireless router in a centralized area for a maximum
wireless coverage for the network devices.

• Keep the device away from metal obstructions and away
from direct sunlight.

• Keep the device away from 802.11g or 20MHz only
Wi-Fi devices, 2.4GHz computer peripherals, Bluetooth
devices, cordless phones, transformers, heavy-duty motors,
uorescent lights, microwave ovens, refrigerators, and other
industrial equipment to prevent signal interference or loss.

• For the best front-to-rear coverage, place the wireless router in
an upright position.

• For the best up-and-down coverage, place the wireless router
in an inclined position.

• Always update to the latest rmware. Visit the ASUS website at
http://www.asus.com to get the latest rmware updates.

10

What you need

To set up your network, you need one or two computers that
meet the following system requirements:

• Ethernet RJ-45 (LAN) port (10Base-T/100Base-TX)

• IEEE 802.11a/b/g/n wireless capability

• An installed TCP/IP service

• Web browser such as Internet Explorer, Firefox, Safari, or
Google Chrome

NOTES:

• If your computer does not have built-in wireless capabilities,
you may install an IEEE 802.11a/b/g/n WLAN adapter to
your computer to connect to the network.

• With its dual band technology, your wireless router supports

2.4GHz and 5GHz wireless signals simultaneously. This
allows you to do Internet-related activities such as Internet
surng or reading/writing e-mail messages using the 2.4GHz
band while simultaneously streaming high-denition audio/
video les such as movies or music using the 5GHz band.

• If you are using only one computer with single band
IEEE 802.11b/g/n WLAN adapter, you will only be able to
use the 2.4GHz band.

• If you are using only one computer with dual band
IEEE 802.11a/b/g/n WLAN adapter, you will be able to use
the 2.4GHz or 5GHz band.

• If you are using two computers with both
IEEE 802.11a/b/g/n WLAN adapters, you will be able to use
both 2.4GHz and 5GHz bands simultaneously.

• The Ethernet RJ-45 cables that will be used to connect the
network devices should not exceed 100 meters.

11

Setting up your wireless router

Mo

d

em

W
P

S

IMPORTANT!

• Use wired connection in setting up your wireless router to
avoid possible setup problems due to wireless uncertainty.

• Before setting up your ASUS wireless router, do the
following:

• If you are replacing an existing router, disconnect it from

your network.

• Disconnect the cables/wires from your existing modem

setup. If your modem has a backup battery, remove it as
well.

• Reboot your computer (recommended).

Wired connection

NOTE: Your wireless router has an integrated auto-crossover
function, so use either straight-through or crossover cable for
wired connection.

4

2

3

1

To set up your wireless router via wired connection:

1. Insert your wireless router’s AC adapter to the DC-In port and
plug it to a power outlet.

12

2. Using the bundled network cable, connect your computer to

Mo

d

em

W
P

S

your wireless router’s LAN port.

IMPORTANT! Ensure that the LAN LED is blinking.

3 Using another network cable, connect your modem to your

wireless router’s WAN port.

4. Insert your modem’s AC adapter to the DC-In port and plug it
to a power outlet.

5. Switch on the wireless router.

Wireless connection

3

2

1

To set up your wireless router via wirless connection:

1. Insert your wireless router’s AC adapter to the DC-In port and
plug it to a power outlet.

2 Using the bundled network cable, connect your modem to

your wireless router’s WAN port.

3. Insert your modem’s AC adapter to the DC-In port and plug it
to a power outlet.

4. Install an IEEE 802.11a/b/g/n WLAN adapter on your
computer.

5. Switch on the wireless router.

13

NOTES:

• For details on connecting to a wireless network, refer to the
WLAN adapter’s user manual.

• To set up the security settings for your network, refer to the
section Setting up the wireless security settings in this
user manual.

Before you proceed

NOTE: Before conguring your wireless router, do the steps
described in this section for your host computer and network
clients.

A. Disable the proxy server, if enabled.

Windows® 7

1. Click Start > Internet Explorer to
launch the browser.

2. Click Tools > Internet options >
Connections tab > LAN settings.

14

3. From the Local Area
Network (LAN) Settings
screen, untick Use a proxy
server for your LAN.

4. Click OK when done.

MAC OS

1. From your Safari
browser, click Safari >
Preferences > Advanced
> Change Settings...

2. From the Network
screen, deselect FTP
Proxy and Web Proxy
(HTTP).

3. Cllick Apply Now when
done.

NOTE: Refer to your browser's help feature for details on
disabling the proxy server.

15

B. Set the TCP/IP settings to automatically obtain an

IP address.

Windows® 7

1. Click Start > Control Panel
> Network and Internet >
Network and Sharing Center >
Manage network connections.

2. Select Internet Protocol
Version 4 (TCP/IPv4) or
Internet Protocol Version
6 (TCP/IPv6), then click
Properties.

3. To obtain the IPv4 IP
settings automatically,
tick Obtain an IP address
automatically.

To obtain the IPv6 IP

settings automatically, tick
Obtain an IPv6 address
automatically.

4. Click OK when done.

16

MAC OS

1. Click the Apple icon
located on the top left of
your screen.

2. Click System Preferences
> Network > Congure...

3. From the TCP/IP tab,
select Using DHCP in the
Congure IPv4 dropdown
list.

4. Cllick Apply Now when
done.

NOTE: Refer to your operating system’s help and support
feature for details on conguring your computer’s TCP/IP
settings.

C. Disable the dial-up connection, if enabled.

Windows® 7

1. Click Start > Internet Explorer to
launch the browser.

2. Click Tools > Internet options >
Connections tab.

3. Tick Never dial a connection.

4. Click OK when done.

NOTE: Refer to your browser's help feature for details on
disabling the dial-up connection.

17

3 Conguring via the web GUI

Logging into the web GUI

Your ASUS Wireless Router comes with an intuitive web graphics
user interface (GUI) that allows you to easily congure its various
features through a web browser such as Internet Explorer, Firefox,
Safari, or Google Chrome.

To log into the web GUI:

1. On your web browser such as Internet Explorer, Firefox, Safari,
or Google Chrome, manually key in the wireless router’s default
IP address: 192.168.1.1

2. On the login page, key in the
default user name (admin)
and password (admin).

18

NOTES:

• For your network clients, ensure that you set the TCP/IP
settings to obtain IP addresses automatically, disable the
proxy server settings, disable the dial-up settings, and cancel
the dial-up connection.

• For more details, refer to the section Before you proceed
in this user manual.

3. The wireless router’s web GUI launches. Use the web GUI to
congure various wireless settings.

Using the Network Map

Network Map allows you to view the status and congure the
connection settings of the Internet, system, and clients in your
network. It enables you to quickly set up your Wide Area Network
(WAN) using the Quick Internet Setup (QIS) feature.

To view the status or congure the settings, click any of these
icons displayed on the main page:

Icon Description

Internet status
Click this icon to display information on the Internet

connection status, WAN IP address, DNS, connection type,
and gateway address. From the Internet status screen, use
the Quick Internet Setup (QIS) feature to quickly set up your
WAN.

System status
Click this icon to display information on the SSID,

authentication and encryption methods, LAN IP, or MAC
address. Enable the WPS mode from the System status
screen.

Client status
Click this icon to display information about the clients or

computers in the network, and allows you to block/unblock
a client.

19

Setting up the Internet connection

NOTE: When setting the Internet connection for the rst
time, press the Reset button on your wireless router to reset
it to its factory default settings.

Quick Internet Setup (QIS) with auto-detection

The Quick Internet Setup (QIS) function guides you in quickly
setting up your Internet connection.

To use QIS with auto-detection:

1. Launch a web browser such as Internet Explorer, Firefox,
Safari, or Google Chrome.

2. The wireless router automatically detects if your ISP
connection type is Dynamic IP, PPPoE, PPTP, L2TP, and
Static IP. Key in the necessary information for your ISP
connection type.

IMPORTANT! Obtain the necessary information about your
Internet connection type from your ISP.

20

NOTES:

• The auto-detection of your ISP connection type takes place
when you congure the wireless router for the rst time or
when your wireless router is reset to its default settings.

• If QIS failed to detect your Internet connection type, click
Skip to manual setting (see the screen capture in step 1)
and manually congure your connection settings.

• If QIS failed to launch automatically, manually launch your
wireless router's web GUI to access the QIS page. To do this,
follow these steps:

• On your web browser, key in http://192.168.1.1

• On the login page, key in the default username admin

and password admin.

• Click GO in the Quick Internet Setup eld under

Internet status in the Network Map page.

3. Internet connection setup is done.

21

Select your next preferred task from any of these options:

1. Going to Internet: Click to start surng the Internet
or do Internet-related activities such as chat, or read/
write e-mail messages.

2. Advanced Setting page: Click to go to the wireless

router’s Advanced Setting page and congure more
advanced wireless settings.

3. Add to Favorites: Click to go add the router’s web

interface to your Favorites.

Using Wi-Fi Protected Setup (WPS)

WPS (Wi-Fi Protected Setup) allows you to set up a secure and
protected wireless network easily.

NOTES:

• Ensure that you use a wireless LAN adapter with WPS
function on your network clients.

• Windows® operating systems and wireless LAN cards/
adapters that support WPS:

OS Support Wireless Adapter Support

Windows Vista 32/64
Windows 7 32/64
Windows 2008

Windows XP SP2/SP3
Windows 2003 32-bit
SP2/SP3

Windows XP/2003 64-bit
Windows XP 32-bit SP1/ XP
32-bit
Windows 2003 32-bit SP1 /
2003 32-bit
Windows 2000 SP4

ASUS/Intel wireless LAN card (except
WL-167g and WL-160W)
ASUS WL-167g v2 driver v.3.0.6.0 or
later
ASUS WL-160N/WL-130N driver
v.2.0.0.0 or later

ASUS/Intel wireless LAN card (not
support WL-167g and WL-160W)
ASUS WL-167g v2 driver v.1.2.2.0 or
later
ASUS WL-160N/WL-130N driver
v.1.0.4.0 or later

ASUS wireless LAN card with ASUS
WLAN Utility
ASUS WL-167g v2 driver v.1.2.2.0 or
later
ASUS WL-160N/WL-130N driver
v.1.0.4.0 or later

22

To use WPS:

1. In the WPS eld, click the red button to launch the WPS
Wizard.

NOTE: You may also press the WPS button on your wireless
router to launch the WPS Wizard.

2. Follow the onscreen instructions to complete the wireless
network setup.

23

Setting up the wireless security settings

To protect your wireless network from unauthorized access, you
need to congure its security settings.

To set up the wireless security settings:

1. Key in 192.168.1.1 on your web browser.

2. On the login screen, key in the default user name (admin)
and password (admin), then click OK. The wireless router’s
web GUI launches.

3. On the Network Map screen, select the System status icon
to display the wireless security settings such as SSID, security
level, and encryption settings.

NOTE: You can set up dierent wireless security settings for

2.4GHz and 5GHz bands.

2.4GHz security settings

24

5GHz security settings

4. On the Wireless name (SSID) eld, key in a unique name
for your wireless network.

5. From the Security Level dropdown list, select the encryption
method for your wireless network.

IMPORTANT! The IEEE 802.11n standard prohibits using
High Throughput with WEP or WPA-TKIP as the unicast cipher.
If you use these encryption methods, your data rate will drop
to IEEE 802.11g 54Mbps connection.

6. Key in your security passkey.

7. Click Apply when done.

25

Creating multiple SSID proles

The wireless router allows you to create multiple SSID prole on

2.4GHz that meet various working scenarios.

To create an SSID prole:

1. Under System status, click Add.

2. Congure the prole settings, then click Add.

26

Managing your network clients

To manage your network clients:

1. Launch the wireless router’s web GUI.

2. On the Network Map screen, select the Client Status icon
to display the information about your network clients.

3. In the Priority eld under the Client List, you can set the
priority packet for each client as Normal, High, or Low.

NOTE: You can also delete the priority settings from
Advanced Setting > WAN > QoS tab.

4. To block a client’s access to your network, select the client
and click Block.

To restore a client’s access to your network, select the client in

the Blocked client list and click Unblock.

NOTE: You can also delete the MAC lter from Advanced
Setting > Firewall > MAC Filter tab.

27

Managing EZQoS Bandwidth

EzQoS Bandwidth Management allows you to set the
bandwidth priority and manage the network trac.

To set up the bandwidth priority:

1. Click EzQoS Bandwidth Management from the navigation
menu at the left side of your screen.

2. Click each of these four applications to set the bandwidth
priority:

Icon Description

Gaming Blaster
The router handles gaming trac at rst priority.

Internet Application
The router handles the e-mail, web browsing and other Internet

applications trac at rst priority.

FTP
The router handles at rst priority the trac of downloading/

uploading data to/from the FTP server.

Voip/Video Streaming
The router handles the audio/video trac at rst priority.

3. Click Save to save the conguration settings.

28

Conguring the Advanced settings

Advanced Setting allows you to congure the advanced features
of your wireless router.

Setting up the DHCP Server

You may enable the DHCP Server function in your wireless
router so your network clients can automatically obtain IP
addresses from your wireless router.

NOTE: The ASUS Wireless Router can support up to 253 IP
addresses for your network.

To set up the DHCP server:

1. Click Advanced Setting from the navigation menu at the
left side of your screen.

2. Under the LAN menu, click DHCP Server.

29

3. In the Enable the DHCP Server? eld, tick Yes.

4. In the IP Pool Starting Address eld, key in the starting IP
address.

5. In the IP Pool Ending Address eld, key in the ending IP
address.

6. In the Lease Time eld, key in the time that the IP addresses
expire and the wireless router automatically assigns new IP
Addresses for the network clients.

IMPORTANT!

• For the IP Pool Starting and Ending IP addresses, we
recommend that you use:

• IP address: 192.168.1.xxx (xxx can be any number

between 2 and 254)

• IP Pool Starting Address should not be greater than the IP
Pool Ending Address.

30

Upgrading the rmware

NOTE: Download the latest rmware from the ASUS website
at http://www.asus.com

To upgrade the rmware:

1. Click Advanced Setting from the navigation menu at the
left side of your screen.

2. Under the Administration menu, click Firmware Upgrade.

3. In the New Firmware File eld, click Browse to locate the
new rmware on your computer.

4. Click Upload. The uploading process takes about three
minutes.

NOTE: If the upgrade process fails, the wireless router
automatically enters the rescue mode and the power LED
indicator at the front panel ashes slowly. To recover or
restore the system, use the Firmware Restoration utility.

31

Restoring/Saving/Uploading settings

To restore/save/upload the settings:

1. Click Advanced Setting from the navigation menu at the
left side of your screen.

2. Under the Administration menu, click Restore/Save/Upload
Setting.

3. Select the tasks that you want to do:

• To restore to the default factory settings, click Restore,

and click OK in the conrmation message.

• To save the current system settings, click Save, and click

Save in the le download window to save the system le
in your preferred path.

• To restore previous system settings, click Browse to

locate the system le that you want to restore, then click
Upload.

32

4 Using the utilities

NOTES:

• Install the wireless router's utilities from the bundled support
CD.

• If Autorun is disabled, run setup.exe from the root directory
of the support CD.

Device Discovery

Device Discovery is an ASUS WLAN utility that detects an ASUS
wireless router device, and enables you to congure the device.

To launch the Device Discovery utility:

• From your computer’s desktop, click
Start > All Programs > ASUS Utility > RT-N53 Wireless
Router > Device Discovery.

NOTE: When you set the router to Access Point mode, you
need to use Device Discovery to get the router’s IP address.

33

Firmware Restoration

Firmware Restoration is used on an ASUS Wireless Router that
failed during its rmware upgrading process. It uploads the
rmware that you specify. The process takes about three to four
minutes.

IMPORTANT: Launch the rescue mode before using the
Firmware Restoration utility.

TolaunchtherescuemodeandusetheFirmware

Restoration utility:

1. Unplug the wireless router from the power source.

2. Hold the Reset button at the back side and simultaneously
press the power switch to power o the wireless router. Release
the Reset button when the Power LED at the front panel ashes
slowly, which indicates that the wireless router is in the rescue
mode.

3. Use the following to set up your TCP/IP settings:

IP address: 192.168.1.x

Subnet mask: 255.255.255.0

4. From your computer’s desktop, click
Start > All Programs > ASUS Utility RT-N53 Wireless
Router > Firmware Restoration.

34

5. Specify a rmware le, then click Upload.

NOTE: This is not a rmware upgrade utility and cannot be
used on a working ASUS Wireless Router. Normal rmware
upgrades must be done through the web interface. Refer to
Chapter 3: Conguring via the web GUI for more details.

35

5 Troubleshooting

NOTE: If you encounter problems that are not mentioned in
this chapter, contact the ASUS Technical Support.

Troubleshooting

Icannotaccessawebbrowserforconguringtherouter.

• Delete the cookies and les in your web browser. To do this,
follow these steps:

1. Launch your web browser, then click Tools > Internet

Options...

2. Under Temporary Internet les, click Delete Cookies...

and Delete Files...

NOTE: The commands for deleting cookies and les vary
with the web browser.

• Disable the proxy server settings, cancel the dial-up
connection, and set the TCP/IP settings to obtain IP addresses
automatically. For more details, refer to the section Before
you proceed in this user manual.

Theclientcannotestablishawirelessconnectionwith
therouter.

Out of Range:

• Put the router closer to the wireless client.

• Try to change the channel settings.

Authentication:

• Use wired connection to connect to the router.

• Check the wireless security settings.

• Press the Reset button at the back side for more than ve

seconds.

36

Cannot nd the router:

• Press the Reset button at the back side for more than ve
seconds.

• Check the setting in the wireless adapter such as SSID and
encryption settings.

CannotaccesstheInternetviawirelessLANadapter.

• Move the router closer to the wireless client.

• Check whether the wireless adapter is connected to the

correct wireless router.

• Check whether the wireless channel in use conforms to the

channels available in your country/area.

• Check the encryption settings.

• Check if the ADSL or Cable connection is correct.

• Retry using another Ethernet cable.

Internetisnotaccessible.

• Check the status indicators on the ADSL modem and the

wireless router.

• Check if the WAN LED on the wireless router is ON. If the LED

is not ON, change the cable and try again.

WhenADSLModem“Link”lightisON(notblinking),this
meansInternetAccessispossible.

• Restart your computer.

• Refer to the Quick Start Guide of the wireless router and re-

congure the settings.

• Check if the WAN LED on the wireless router is ON.

• Check the wireless encryption settings.

• Check if the computer can get the IP address (via both wired

network and wireless network).

• Ensure that your web browser is congured to use the local

LAN, and is not congured to use a proxy server.

37

IftheADSL“LINK”lightblinkscontinuouslyorstaysoff,
Internetaccessisnotpossible-theRouterisunableto
establishaconnectionwiththeADSLnetwork.

• Ensure that all your cables are all properly connected .

• Disconnect the power cord from the ADSL or cable modem,
wait a few minutes, then reconnect the cord.

• If the ADSL light continues to blink or stays OFF, contact your
ADSL service provider.

Networknameorencryptionkeysareforgotten.

• Try setting up the wired connection and conguring the
wireless encryption again.

• Press the Reset button at the back side of the wireless router
for more than ve seconds.

Howtorestorethesystemtoitsdefaultsettings?

• Press the Reset button at the back side of the wireless router
for more than ve seconds.

• Refer to the section Restoring/Saving/Uploading settings
in Chapter 3 of this user manual.

The following are the factory default settings:

User Name: admin

Password: admin

Enable DHCP: Yes (if WAN cable is plugged in)

IP address: 192.168.1.1

Domain Name: (Blank)

Subnet Mask: 255.255.255.0

DNS Server 1: 192.168.1.1

DNS Server 2: (Blank)

SSID: ASUS

38

ASUS DDNS Service

RT-N53 supports the ASUS DDNS service. When exchanging
devices at the service center, if you have registered the ASUS
DDNS service and want to keep the original domain name,
data transfer is a must. Visit your local service center for more
information.

NOTES:

• If there is no activity in the domain - such as reconguring
the router or accessing the registered domain name - within
90 days, the system automatically deletes the registered
information.

• If you encounter any problem or diculty in using your
device, contact the service center.

Frequently Asked Questions (FAQs)

1. Will the registered information be lost or registered by
others?

If you have not updated the registered information in

90 days, the system automatically deletes the registered
information and the domain name may be registered by
others.

2. I did not register the ASUS DDNS for the router I
bought six months ago. Can I still register it?

Yes, you can still register the ASUS DDNS service for your

router. The DDNS service is embedded in your router, so
you can register the ASUS DDNS service anytime. Before
registering, click Query to check if the hostname has been
registered or not. If not, the system registers the hostname
automatically.

39

3. I have registered a domain name before and it has been
working well until my friends told me that they could
not access my domain name.

Check the following:

1. The internet is working well.

2. The DNS server is working well.

3. The last time you updated the domain name.

If there are still problems in accessing your domain name,

contact the service center.

4. Can I register two domain names to separately access
my http and ftp servers?

No, you cannot. You can only register one domain name for

one router. Use port mapping to implement security in the
network.

5. After restarting the router, why is it that I see dierent
WAN IPs in MS DOS and in the router conguration
page?

This is normal. The interval time between the ISP DNS server

and ASUS DDNS results in dierent WAN IPs in MS DOS and
in the router conguration page. Dierent ISPs may have
dierent interval time for IP updating.

6. Is the ASUS DDNS service free, or is it just a trial
version?

The ASUS DDNS service is a free and embedded service in

some ASUS routers. Check your ASUS router if it supports the
ASUS DDNS service.

40

Appendices

Notices

ASUS Recycling/Takeback Services

ASUS recycling and takeback programs come from our
commitment to the highest standards for protecting our
environment. We believe in providing solutions for you to be able
to responsibly recycle our products, batteries, other components,
as well as the packaging materials. Please go to http://csr.asus.
com/english/Takeback.htm for the detailed recycling information
in dierent regions.

REACH

Complying with the REACH (Registration, Evaluation,
Authorisation, and Restriction of Chemicals) regulatory
framework, we published the chemical substances in our products
at ASUS REACH website at

http://csr.asus.com/english/index.aspx

Federal Communications Commission Statement

This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment o
and on, the user is encouraged to try to correct the interference

41

by one of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit dierent
from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for
help.

This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause
undesired operation.

FCC Caution: Any changes or modications not expressly
approved by the party responsible for compliance could void the
user’s authority to operate this equipment.

For operation within 5.15 ~ 5.25GHz frequency range, it is
restricted to indoor environment.

IEEE 802.11b or 802.11g operation of this product in the U.S.A. is
rmware-limited to channels 1 through 11.

IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set

forth for an uncontrolled environment. This equipment should be
installed and operated with minimum distance 20cm between the
radiator & your body.

This transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter.

42

IMPORTANT! This device within the 5.15 ~ 5.25 GHz is
restricted to indoor operations to reduce any potential for
harmful interference to co-channel MSS operations.

Caution: Any changes or modications not expressly approved
by the party responsible for compliance could void the user’s
authority to operate the equipment.

Industry Canada statement:

This device complies with RSS-210 of the Industry Canada Rules.
Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that
may cause undesired operation.

Ce dispositif est conforme à la norme CNR-210 d’Industrie
Canada applicable aux appareils radio exempts de licence. Son
fonctionnement est sujet aux deux conditions suivantes: (1) le
dispositif ne doit pas produire de brouillage préjudiciable, et
(2) ce dispositif doit accepter tout brouillage reçu, y compris
un brouillage susceptible de provoquer un fonctionnement
indésirable.

IMPORTANT NOTE:
Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set

forth for an uncontrolled environment. This equipment should be
installed and operated with minimum distance 20cm between the
radiator & your body.

Caution:

The device for the band 5150-5250 MHz is only for indoor usage
to reduce potential for harmful interference to co-channel mobile
satellite systems.

43

High power radars are allocated as primary users (meaning they
have priority) of 5250-5350 MHz and 5650-5850 MHz and these
radars could cause interference and/or damage to LE-LAN devices.

NOTE IMPORTANTE: (Pour l’utilisation de dispositifs mobiles)
Déclaration d’exposition aux radiations:
Cet équipement est conforme aux limites d’exposition aux

rayonnements IC établies pour un environnement non contrôlé.
Cet équipement doit être installé et utilisé avec un minimum de
20 cm de distance entre la source de rayonnement et votre corps.

Avertissement:

Le dispositif fonctionnant dans la bande 5150-5250 MHz est
réservé uniquement pour une utilisation à l’intérieur an de
réduire les risques de brouillage préjudiciable aux systèmes de
satellites mobiles utilisant les mêmes canaux.

Les utilisateurs de radars de haute puissance sont désignés
utilisateurs principaux (c.-à-d., qu’ils ont la priorité) pour les
bandes 5250-5350 MHz et 5650-5850 MHz et que ces radars
pourraient causer du brouillage et/ou des dommages aux
dispositifs LAN-EL.

44

Prohibition of Co-location

This device and its antenna(s) must not be co-located or
operating in conjunction with any other antenna or transmitter

Safety Information

To maintain compliance with FCC’s RF exposure guidelines, this
equipment should be installed and operated with minimum
distance 20cm between the radiator and your body. Use on the
supplied antenna.

Declaration of Conformity for R&TTE directive 1999/5/EC

Essential requirements – Article 3
Protection requirements for health and safety – Article 3.1a
Testing for electric safety according to EN 60950-1 has been

conducted. These are considered relevant and sucient.
Protection requirements for electromagnetic compatibility

– Article 3.1b
Testing for electromagnetic compatibility according to EN

301 489-1 and EN 301 489-17 has been conducted. These are
considered relevant and sucient.

Eective use of the radio spectrum – Article 3.2
Testing for radio test suites according to EN 300 328- 2 has been

conducted. These are considered relevant and sucient.

45

CE Mark Warning

This is a Class B product, in a domestic environment, this product
may cause radio interference, in which case the user may be
required to take adequate measures.

NCC 警語

經型式認證合格之低功率射頻電機，非經許可，公司、商號或
使用者均不得擅自變更頻率、加大功率或變更原設計之特性及
功能。低功率射頻電機之使用不得影響飛航安全及干擾合法通
信；經發現有干擾現象時，應立即停用，並改善至無干擾時方
得繼續使用。前項合法通信，指依電信法規定作業之無線電通
信。低功率射頻電機須忍受合法通信或工業、科學及醫療用電
波輻射性電機設備之干擾。

GNU General Public License

Licensing information

This product includes copyrighted third-party software licensed
under the terms of the GNU General Public License. Please see The
GNU General Public License for the exact terms and conditions
of this license. We include a copy of the GPL with every CD
shipped with our product. All future rmware updates will also be
accompanied with their respective source code. Please visit our
web site for updated information. Note that we do not oer direct
support for the distribution.

GNU GENERAL PUBLIC LICENSE

Version 2, June 1991
Copyright (C) 1989, 1991 Free Software Foundation, Inc.
59 Temple Place, Suite 330, Boston, MA 02111-1307 USA

Everyone is permitted to copy and distribute verbatim copies of
this license document, but changing it is not allowed.

46

Preamble

The licenses for most software are designed to take away your
freedom to share and change it. By contrast, the GNU General
Public License is intended to guarantee your freedom to share
and change free software--to make sure the software is free for all
its users. This General Public License applies to most of the Free
Software Foundation’s software and to any other program whose
authors commit to using it. (Some other Free Software Foundation
software is covered by the GNU Library General Public License
instead.) You can apply it to your programs, too.

When we speak of free software, we are referring to freedom, not
price. Our General Public Licenses are designed to make sure that
you have the freedom to distribute copies of free software (and
charge for this service if you wish), that you receive source code or
can get it if you want it, that you can change the software or use
pieces of it in new free programs; and that you know you can do
these things.

To protect your rights, we need to make restrictions that forbid
anyone to deny you these rights or to ask you to surrender the
rights. These restrictions translate to certain responsibilities for
you if you distribute copies of the software, or if you modify it.

For example, if you distribute copies of such a program, whether
gratis or for a fee, you must give the recipients all the rights that
you have. You must make sure that they, too, receive or can get
the source code. And you must show them these terms so they
know their rights.

47

We protect your rights with two steps: (1) copyright the
software, and (2) oer you this license which gives you legal
permission to copy, distribute and/or modify the software.

Also, for each author’s protection and ours, we want to make
certain that everyone understands that there is no warranty for
this free software. If the software is modied by someone else
and passed on, we want its recipients to know that what they
have is not the original, so that any problems introduced by
others will not reect on the original authors’ reputations.

Finally, any free program is threatened constantly by software
patents. We wish to avoid the danger that redistributors of a
free program will individually obtain patent licenses, in eect
making the program proprietary. To prevent this, we have made
it clear that any patent must be licensed for everyone’s free use
or not licensed at all.

The precise terms and conditions for copying, distribution and
modication follow.

Terms&conditionsforcopying,distribution,&
modication

0. This License applies to any program or other work which
contains a notice placed by the copyright holder saying it
may be distributed under the terms of this General Public
License. The “Program”, below, refers to any such program
or work, and a “work based on the Program” means either
the Program or any derivative work under copyright law:
that is to say, a work containing the Program or a portion
of it, either verbatim or with modications and/or translated
into another language. (Hereinafter, translation is included
without limitation in the term “modication”.) Each licensee
is addressed as “you”.

48

Activities other than copying, distribution and modication

are not covered by this License; they are outside its scope.
The act of running the Program is not restricted, and the
output from the Program is covered only if its contents
constitute a work based on the Program (independent of
having been made by running the Program). Whether that is
true depends on what the Program does.

1. You may copy and distribute verbatim copies of the Program’s
source code as you receive it, in any medium, provided that
you conspicuously and appropriately publish on each copy
an appropriate copyright notice and disclaimer of warranty;
keep intact all the notices that refer to this License and to the
absence of any warranty; and give any other recipients of the
Program a copy of this License along with the Program.

You may charge a fee for the physical act of transferring a

copy, and you may at your option oer warranty protection in
exchange for a fee.

2. You may modify your copy or copies of the Program or any
portion of it, thus forming a work based on the Program, and
copy and distribute such modications or work under the
terms of Section 1 above, provided that you also meet all of
these conditions:

a) You must cause the modied les to carry prominent

notices stating that you changed the les and the date of
any change.

b) You must cause any work that you distribute or publish,

that in whole or in part contains or is derived from the
Program or any part thereof, to be licensed as a whole at no
charge to all third parties under the terms of this License.

c) If the modied program normally reads commands

interactively when run, you must cause it, when started
running for such interactive use in the most ordinary way, to
print or display an announcement including an appropriate
copyright notice and a notice that there is no warranty (or

49

else, saying that you provide a warranty) and that users may
redistribute the program under these conditions, and telling
the user how to view a copy of this License. (Exception: if the
Program itself is interactive but does not normally print such
an announcement, your work based on the Program is not
required to print an announcement.)

These requirements apply to the modied work as a whole.

If identiable sections of that work are not derived from the
Program, and can be reasonably considered independent and
separate works in themselves, then this License, and its terms,
do not apply to those sections when you distribute them as
separate works. But when you distribute the same sections
as part of a whole which is a work based on the Program,
the distribution of the whole must be on the terms of this
License, whose permissions for other licensees extend to the
entire whole, and thus to each and every part regardless of
who wrote it.

Thus, it is not the intent of this section to claim rights or

contest your rights to work written entirely by you; rather,
the intent is to exercise the right to control the distribution of
derivative or collective works based on the Program.

In addition, mere aggregation of another work not based on

the Program with the Program (or with a work based on the
Program) on a volume of a storage or distribution medium
does not bring the other work under the scope of this
License.

3. You may copy and distribute the Program (or a work based
on it, under Section 2) in object code or executable form
under the terms of Sections 1 and 2 above provided that you
also do one of the following:

a) Accompany it with the complete corresponding machine-

readable source code, which must be distributed under the
terms of Sections 1 and 2 above on a medium customarily
used for software interchange; or,

50

b) Accompany it with a written oer, valid for at least three

years, to give any third party, for a charge no more than your
cost of physically performing source distribution, a complete
machine-readable copy of the corresponding source code, to
be distributed under the terms of Sections 1 and 2 above on
a medium customarily used for software interchange; or,

c) Accompany it with the information you received as to

the oer to distribute corresponding source code. (This
alternative is allowed only for noncommercial distribution and
only if you received the program in object code or executable
form with such an oer, in accord with Subsection b above.)

The source code for a work means the preferred form of

the work for making modications to it. For an executable
work, complete source code means all the source code
for all modules it contains, plus any associated interface
denition les, plus the scripts used to control compilation
and installation of the executable. However, as a special
exception, the source code distributed need not include
anything that is normally distributed (in either source or
binary form) with the major components (compiler, kernel,
and so on) of the operating system on which the executable
runs, unless that component itself accompanies the
executable.

If distribution of executable or object code is made by

oering access to copy from a designated place, then
oering equivalent access to copy the source code from the
same place counts as distribution of the source code, even
though third parties are not compelled to copy the source
along with the object code.

4. You may not copy, modify, sublicense, or distribute the
Program except as expressly provided under this License. Any
attempt otherwise to copy, modify, sublicense or distribute
the Program is void, and will automatically terminate your
rights under this License. However, parties who have received
copies, or rights, from you under this License will not have
their licenses terminated so long as such parties remain in full
compliance.

51

5. You are not required to accept this License, since you have
not signed it. However, nothing else grants you permission
to modify or distribute the Program or its derivative works.
These actions are prohibited by law if you do not accept this
License. Therefore, by modifying or distributing the Program
(or any work based on the Program), you indicate your
acceptance of this License to do so, and all its terms and
conditions for copying, distributing or modifying the Program
or works based on it.

6. Each time you redistribute the Program (or any work based
on the Program), the recipient automatically receives a license
from the original licensor to copy, distribute or modify the
Program subject to these terms and conditions. You may not
impose any further restrictions on the recipients’ exercise
of the rights granted herein. You are not responsible for
enforcing compliance by third parties to this License.

7. If, as a consequence of a court judgment or allegation of
patent infringement or for any other reason (not limited to
patent issues), conditions are imposed on you (whether by
court order, agreement or otherwise) that contradict the
conditions of this License, they do not excuse you from the
conditions of this License. If you cannot distribute so as to
satisfy simultaneously your obligations under this License and
any other pertinent obligations, then as a consequence you
may not distribute the Program at all. For example, if a patent
license would not permit royalty-free redistribution of the
Program by all those who receive copies directly or indirectly
through you, then the only way you could satisfy both it and
this License would be to refrain entirely from distribution of
the Program.

If any portion of this section is held invalid or unenforceable

under any particular circumstance, the balance of the section
is intended to apply and the section as a whole is intended to
apply in other circumstances.

It is not the purpose of this section to induce you to infringe

any patents or other property right claims or to contest

52

validity of any such claims; this section has the sole purpose
of protecting the integrity of the free software distribution
system, which is implemented by public license practices.
Many people have made generous contributions to the
wide range of software distributed through that system in
reliance on consistent application of that system; it is up to
the author/donor to decide if he or she is willing to distribute
software through any other system and a licensee cannot
impose that choice.

This section is intended to make thoroughly clear what is

believed to be a consequence of the rest of this License.

8. If the distribution and/or use of the Program is restricted
in certain countries either by patents or by copyrighted
interfaces, the original copyright holder who places the
Program under this License may add an explicit geographical
distribution limitation excluding those countries, so that
distribution is permitted only in or among countries not thus
excluded. In such case, this License incorporates the limitation
as if written in the body of this License.

9. The Free Software Foundation may publish revised and/or
new versions of the General Public License from time to
time. Such new versions will be similar in spirit to the present
version, but may dier in detail to address new problems or
concerns.

Each version is given a distinguishing version number. If the

Program species a version number of this License which
applies to it and “any later version”, you have the option
of following the terms and conditions either of that version
or of any later version published by the Free Software
Foundation. If the Program does not specify a version number
of this License, you may choose any version ever published by
the Free Software Foundation.

10. If you wish to incorporate parts of the Program into other free

53

programs whose distribution conditions are dierent, write to
the author to ask for permission.

For software which is copyrighted by the Free Software

Foundation, write to the Free Software Foundation; we
sometimes make exceptions for this. Our decision will be
guided by the two goals of preserving the free status of all
derivatives of our free software and of promoting the sharing
and reuse of software generally.

NOWARRANTY

11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE,

THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT
PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE
STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER
PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY
OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF
THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE
DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY
SERVICING, REPAIR OR CORRECTION.

12 IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR

AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR
ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE
THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR
DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE
OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT
LIMITED TO LOSS OF DATA OR DATA BEING RENDERED
INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES
OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER
PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

END OF TERMS AND CONDITIONS

54

ASUS Contact information

ASUSTeK COMPUTER INC. (Asia Pacic)

Address 15 Li-Te Road, Peitou, Taipei, Taiwan 11259
Website www.asus.com.tw

Technical Support

Telephone [phone]
Support Fax [phone]
Online support support.asus.com

ASUS COMPUTER INTERNATIONAL (America)

Address 800 Corporate Way, Fremont, CA 94539, USA
Telephone [phone]
Fax [phone]
Website usa.asus.com
Online support support.asus.com

ASUS COMPUTER GmbH (Germany and Austria)

Address Harkort Str. 21-23, D-40880 Ratingen, Germany
Telephone [phone]*
Fax [phone]
Website www.asus.de
Online contact www.asus.de/sales

Technical Support

Telephone (Component, Networking) [phone]*
Telephone (System/Notebook/Eee/LCD) [phone]*
Fax [phone]
Online support support.asus.com

* EUR 0.14/minute from a German xed landline; EUR 0.42/minute from a mobile phone.

55

Networks Global Hotline Information

Area Hotline Number

Australia 1300-2787-88 English 9:00-18:00

Austria 0043-820240513 German 9:00-18:00

Belgium 0032-78150231 Dutch /French 9:00-17:00

China

Denmark 0045-3832-2943 Denish/English 9:00-17:00

Finland 00358-9693-7969

France 0033-170949400 France 9:00-17:45

Greece 00800-44-14-20-44 Greek

Hong Kong 3582-4770

Ireland 0035-31890719918 English 9:00-17:00

Japan 0800-123-2787 Japanese

Malaysia

Netherlands
/ Luxembourg

New Zealand

Norway 0047-2316-2682

Philippine

Poland

Portugal 707-500-310 Portuguese 9:00-17:00

800-820-6655;
021-34074610

[phone]
(Check Repair Detail
Status Only)

[phone]

0031-591-570290 Dutch / English 9:00-17:00

0800-278-788 /
0800-278-778

[phone];
180014410573

00225-718-033
00225-718-040

Support
Languages

Simplied
Chinese

Finnish/English/
Swedish

Cantonese/
Chinese/
English

Bahasa Melayu/
English

English 9:00-17:00

Norwegian
/English

English 9:00-18:00

Polish

Working
Hour

9:00-18:00

10:00-18:00

9:00-13:00;
14:00-18:00

10:00-20:00

10:00-17:00 Sat.

9:00-18:00

9:00-17:00

10:00-19:00

9:00-17:00

9:00-17:00
8:30-17:30

Working
Day

Mon. to
Fri.

Mon. to
Fri.

Mon. to
Fri.

Mon. to
Sun.

Mon. to
Fri.

Mon. to
Fri.

Mon. to
Fri.

Mon. to
Fri.

Mon. to
Fri.

Mon. to
Fri.

Mon. to
Fri.

Sat. to
Sun.

Mon. to
Fri.

Mon. to
Fri.

Mon. to
Fri.

Mon. to
Fri.

Mon. to
Fri.

Mon. to
Fri.

Mon. to
Fri.

56

NetworksGlobalHotlineInformation

Area Hotline Number

Russia

Singapore

Slovak 00421-232-162-621 Czech 8:00-17:00

Spain 902-88-96-88 Spanish 9:00-18:00

Sweden 0046-8587-6940

Switzerland

Taiwan

Thailand

Turkey [phone] Turkish 09:00-18:00 Mon. to Fri

United Kingdom

USA/Canada

+8-800-100-ASUS;
[phone]

[phone]
(Check Repair Detail
Status Only)

-66221701

0041-848111010 German/French 9:00-18:00

0041-848111014 French 9:00-17:45

0041-848111012 Italian 9:00-17:00

0800-093-456;
02-81439000

[phone];
001 800 852 5201

0044-870-1208340;
0035-31890719918

1-812-282-2787 English

Support
Languages

Russian/
English

English

Swedish/
English

Traditional
Chinese

Thai/English 9:00-18:00

English 9:00-17:00

Working
Hour

9:00-18:00

11:00-19:00

9:00-17:00

9:00-12:00;
13:30-18:00

8:30­12:00am
EST

(5:30am­9:00pm PST)

9:00am­6:00pm EST

(6:00am­3:00pm PST)

Working
Day

Mon. to
Fri.

Mon. to
Fri.

Mon. to
Fri.

Mon. to
Fri.

Mon. to
Fri.

Mon. to
Fri.

Mon. to
Fri.

Mon. to
Fri.

Mon. to
Fri.

Mon. to
Fri.

Mon. to
Fri.

Mon. to
Fri.

Sat. to
Sun.

NOTE: For more information, visit the ASUS support site at:
http://support.asus.com

57

Manufacturer:

Authorised
representative
in Europe:

Authorised
distributors
in Turkey:

ASUSTeK Computer Inc.
Tel: [phone]
Address: No. 150, LI-TE RD., PEITOU,

TAIPEI 112, TAIWAN

ASUS Computer GmbH
Address: HARKORT STR. 21-23, 40880

RATINGEN, GERMANY

BOGAZICI BIL GISAYAR SAN. VE TIC.
A.S.
Tel: [phone]
Address: AYAZAGA MAH.

KEMERBURGAZ CAD. NO.10
AYAZAGA/ISTANBUL

CIZGI Elektronik San. Tic. Ltd. Sti.

Tel: [phone]
Address: CEMAL SURURI CD. HALIM

MERIC IS MERKEZI
No: 15/C D:5-6 34394
MECIDIYEKOY/ISTANBUL

EEE Yönetmeliğine Uygundur.

58