ASUS P30AD User Manual

ASUS Desktop PC

P30AD

User Manual

E8736

Second Edition
Oct. 2013

Copyright © 2013 ASUSTeK Computer Inc. All Rights Reserved.

No part of this manual, including the products and software described in it, may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any
means, except documentation kept by the purchaser for backup purposes, without the express written
permission of ASUSTeK Computer Inc. (“ASUS”).

Product warranty or service will not be extended if: (1) the product is repaired, modied or altered, unless
such repair, modication of alteration is authorized in writing by ASUS; or (2) the serial number of the

product is defaced or missing.

ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS
DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS,
LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE),
EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY
DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.

SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR
INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE,
AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO
RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS
MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.

Products and corporate names appearing in this manual may or may not be registered trademarks or

copyrights of their respective companies, and are used only for identication or explanation and to the
owners’ benet, without intent to infringe.

2

Contents

Notices .......................................................................................................... 5

Safety information .......................................................................................... 8

Conventions used in this guide ...................................................................... 9

Where to nd more information ..................................................................... 9

Package contents ........................................................................................ 10

Chapter 1 Getting started

Welcome! ......................................................................................................11

Getting to know your computer .....................................................................11

Setting up your computer ............................................................................. 15

Turning your computer ON .......................................................................... 18

Chapter 2 Connecting devices to your computer

Connecting a USB storage device ............................................................... 19

Connecting microphone and speakers ........................................................ 20

Connecting multiple external displays ......................................................... 22

Connecting an HDTV ................................................................................... 24

Chapter 3 Using your computer

Proper posture when using your Desktop PC.............................................. 25

Using the memory card reader .................................................................... 26

Using the optical drive ................................................................................. 27

Chapter 4 Connecting to the Internet

Wired connection ......................................................................................... 29

Wireless connection (on selected models only) ........................................... 34

Chapter 5 Troubleshooting

Troubleshooting ........................................................................................... 37

Appendix Windows® 8.1 User Manual

Starting for the rst time ............................................................................... 45

Windows® 8.1 lock screen ............................................................................ 45

Using the Windows® UI ................................................................................ 46

Working with Windows® apps ...................................................................... 49

Other keyboard shortcuts ............................................................................ 54

3

Turning your Desktop PC OFF .................................................................... 55

Putting your Desktop PC to sleep ................................................................ 55

Entering the BIOS Setup ............................................................................. 56

Recovering your system .............................................................................. 57

ASUS contact information

ASUS contact information ............................................................................ 60

4

Notices

ASUS Recycling/Takeback Services

ASUS recycling and takeback programs come from our commitment to the highest standards
for protecting our environment. We believe in providing solutions for you to be able to
responsibly recycle our products, batteries, other components, as well as the packaging
materials. Please go to http://csr.asus.com/english/Takeback.htm for the detailed recycling
information in different regions.

REACH

Complying with the REACH (Registration, Evaluation, Authorisation, and Restriction of
Chemicals) regulatory framework, we published the chemical substances in our products at
ASUS REACH website at http://csr.asus.com/english/REACH.htm

Federal Communications Commission Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:

• This device may not cause harmful interference; and

• This device must accept any interference received including interference that may cause
undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed

and used in accordance with manufacturer’s instructions, may cause harmful interference

to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.

• Consult the dealer or an experienced radio/TV technician for help.

The use of shielded cables for connection of the monitor to the graphics card is required

to assure compliance with FCC regulations. Changes or modications to this unit not
expressly approved by the party responsible for compliance could void the user’s authority

to operate this equipment.

CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the
same or equivalent type recommended by the manufacturer. Dispose of used batteries

according to the manufacturer’s instructions.

Lithium-Ion Battery Warning

5

Avertissement relatif aux batteries Lithium-Ion

MISE EN GARDE : Danger d’explosion si la pile n’est pas remplacée n’est pas remplacéen’est pas remplacée

correctement. Remplacer uniquement avec une pile de type semblable ou

équivalent, et recommandée par le fabricant. Mettez au rebut les batteries

usagées conformément aux instructions du fabricant.

IC: Canadian Compliance Statement

Complies with the Canadian ICES-003 Class B specications. This device complies with RSS

210 of Industry Canada. This Class B device meets all the requirements of the Canadian
interference-causing equipment regulations.
This device complies with Industry Canada license exempt RSS standard(s). Operation is
subject to the following two conditions: (1) this device may not cause interference, and (2)
this device must accept any interference, including interference that may cause undesired
operation of the device.
Cut appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada.
Cet appareil numérique de la Classe B respecte toutes les exigences du Règlement sur le
matériel brouilleur du Canada.

Cet appareil est conforme aux normes CNR exemptes de licence d’Industrie Canada. Le

fonctionnement est soumis aux deux conditions suivantes :

(1) cet appareil ne doit pas provoquer d’interférences et

(2) cet appareil doit accepter toute interférence, y compris celles susceptibles de provoquer

un fonctionnement non souhaité de l’appareil.

Canadian Department of Communications Statement

This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulations of the Canadian Department
of Communications.
This class B digital apparatus complies with Canadian ICES-003.

VCCI: Japan Compliance Statement

VCCI Class B Statement

KC: Korea Warning Statement

6

RF Equipment Notices

CE: European Community Compliance Statement

The equipment complies with the RF Exposure Requirement 1999/519/EC, Council
Recommendation of 12 July 1999 on the limitation of exposure of the general public to

electromagnetic elds (0–300 GHz). This wireless device complies with the R&TTE Directive.

Wireless Radio Use

This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz frequency

band.

Exposure to Radio Frequency Energy

The radiated output power of the Wi-Fi technology is below the FCC radio frequency
exposure limits. Nevertheless, it is advised to use the wireless equipment in such a manner

that the potential for human contact during normal operation is minimized.

FCC Bluetooth Wireless Compliance

The antenna used with this transmitter must not be colocated or operated in conjunction with
any other antenna or transmitter subject to the conditions of the FCC Grant.

Bluetooth Industry Canada Statement

This Class B device meets all requirements of the Canadian interference-causing equipment
regulations.

Cet appareil numérique de la Class B respecte toutes les exigences du Règlement sur le
matériel brouilleur du Canada.

BSMI: Taiwan Wireless Statement

Japan RF Equipment Statement

KC (RF Equipment)

7

Safety information

Disconnect the AC power and peripherals before cleaning. Wipe the Desktop PC using a
clean cellulose sponge or chamois cloth dampened with solution of nonabrasive detergent
and a few drops of warm water then remove any extra moisture with a dry cloth.

• DO NOT place on uneven or unstable work surfaces. Seek servicing if the casing has

been damaged.

• DO NOT expose to dirty or dusty environments. DO NOT operate during a gas leak.

• DO NOT place or drop objects on top and do not shove any foreign objects into the

Desktop PC.

• DO NOT expose to strong magnetic or electrical elds.

• DO NOT expose to or use near liquids, rain, or moisture. DO NOT use the modem during

electrical storms.

• Battery safety warning: DO NOT throw the battery in re. DO NOT short circuit the

contacts. DO NOT disassemble the battery.

• Use this product in environments with ambient temperatures between 0˚C (32F) and
35˚C (95F).

• DO NOT cover the vents on the Desktop PC to prevent the system from getting
overheated.

• DO NOT use damaged power cords, accessories, or other peripherals.

•

To prevent electrical shock hazard, disconnect the power cable from the electrical outlet

before relocating the system.

•

Seek professional assistance before using an adapter or extension cord. These devices
could interrupt the grounding circuit.

•

Ensure that your power supply is set to the correct voltage in your area. If you are not
sure about the voltage of the electrical outlet you are using, contact your local power
company.

•

If the power supply is broken, do not try to x it by yourself. Contact a qualied service

technician or your retailer.

TV Tuner (on selected models)

Note to CATV System Installer - This reminder is provided to call the CATV systems

installer’s attention to Section 820-93 of the National Electric Code, which provides guidelines

for proper grounding and, in particular, specify that the Coaxial cable shield be connected to
the grounding system of the building as close to the point of cable entry as practical.

8

Conventions used in this guide

To ensure that you perform certain tasks properly, take note of the following symbols used
throughout this manual.

DANGER/WARNING: Information to prevent injury to yourselfInformation to prevent injury to yourself

when trying to complete a task.

CAUTION: Information to prevent damage to the componentsInformation to prevent damage to the components

when trying to complete a task.

IMPORTANT: Instructions that you MUST follow to complete a

task.

NOTE: Tips and additional information to help you complete aTips and additional information to help you complete a

task.

Where to nd more information

Refer to the following sources for additional information and for product and software
updates.

ASUS websites

The ASUS website provides updated information on ASUS hardware and software

products. Refer to the ASUS website www.asus.com.

ASUS Local Technical Support

Visit ASUS website at http://support.asus.com/contact for the contact information of

local Technical Support Engineer.

• The user manual is located in the following folder in your Desktop PC:

• C:\Program Files(X86)/ASUS/eManual

9

`

In

stalla

tion

Guide

Package contents

ASUS Desktop PC Keyboard x1 Mouse x1

Power cord x1 Support DVD x1 (Optional) Recovery DVD x1 (Optional)

Installation Guide x1 Warranty card x1

• If any of the above items is damaged or missing, contact your retailer.

• The illustrated items above are for reference only. Actual product specications may vary

with different models.

10

Chapter 1

Getting started

Welcome!

Thank you for purchasing the ASUS P30AD Desktop PC!
The ASUS P30AD Desktop PC provides cutting-edge performance, uncompromised

reliability, and user-centric utilities. All these values are encapsulated in a stylish system
casing.

Read the ASUS Warranty Card before setting up your ASUS Desktop PC.

Getting to know your computer

Illustrations are for reference only. The ports and their locations, and the chassis color vary
with different models.

Front panel

2

3

1

4

5

6

7

ASUS P30AD 11

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Slim ODD. This bay is for a slim size optical drive.

Power button. Press this button to turn the system on.

Headphone port. This Line In (lime) port connects a headphone with a stereo

mini-plug.

Microphone port. This Mic (pink) port connects a microphone.

USB 3.0 ports. These two 9-pin Universal Serial Bus (USB) ports are available

for connecting USB 3.0/2.0 devices.

• DO NOT connect a keyboard / mouse to any USB 3.0 port when installing
Windows® operating system.

• Due to USB 3.0 controller limitation, USB 3.0 devices can only be used
under Windows® OS environment and after the USB 3.0 driver installation.

• USB 3.0 devices can only be used as data storage only.

• We strongly recommend that you connect USB 3.0 devices to USB 3.0
ports for faster and better performance for your USB 3.0 devices.

Card reader slot. This card reader slot is compatible with MMC, XD, SD, SDHC,
MC/PRO card..

Front I/O cover. Open this cover to show the front I/O ports.

12 Chapter 1: Getting started

Rear panel

ENGLISH

12

11

1

2

10

3

1

5 6

4

USB 2.0 ports 1 ~ 4. These 4-pin Universal Serial Bus (USB) ports are available

for connecting USB 2.0 devices.

HDMI port. This port is for a High-Denition Multimedia Interface (HDMI)

connector, and is HDCP compliant allowing playback of HD DVD, Blu-Ray and
other protected content.

USB 3.0 ports 1 and 2. These two 9-pin Universal Serial Bus (USB) ports are
available for connecting USB 3.0/2.0 devices.

• DO NOT connect a keyboard / mouse to any USB 3.0 port when installing
Windows® operating system.

• Due to USB 3.0 controller limitation, USB 3.0 devices can only be used
under Windows® OS environment and after the USB 3.0 driver installation.

• USB 3.0 devices can only be used as data storage only.

• We strongly recommend that you connect USB 3.0 devices to USB 3.0
ports for faster and better performance for your USB 3.0 devices.

9

8

7

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Microphone port (pink). This port connects a microphone.

Line Out port (lime). This port connects a headphone or a speaker. In 4.1-

channel, 5.1-channel, and 7.1-channel congurations, the function of this port

becomes Front Speaker Out.

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Line In port (light blue). This port connects the tape, CD, DVD player, or other
audio sources.

Refer to the audio conguration table below for the function of the audio ports
in 2.1, 4.1, 5.1, or 7.1-channel conguration.

Audio 2.1, 4.1, 5.1, or 7.1-channel conguration

Port

Light Blue (Rear panel) Line In Rear Speaker Out Rear Speaker Out Rear Speaker Out

Lime (Rear panel) Line Out Front Speaker Out Front Speaker Out Front Speaker Out

Pink (Rear panel) Mic In Mic In Bass/Center Bass/Center

Lime (Front panel) – – – Side Speaker Out

To congure an 7.1-channel audio output:

Use a chassis with HD audio module in the front panel to support 7.1-channel audio output.

Expansion slot. This slot is reserved for an expansion card.

LAN (RJ-45) port. This port allows gigabit connection to a Local Area Network

(LAN) through a network hub. Refer to the table below for the LAN port LED
indications.

Headset 2.1-

channel

4.1-channel 5.1-channel 7.1-channel

LAN port LED indications

Activity/Link Speed LED

Status Description Status Description

OFF No link OFF 10 Mbps connection

ORANGE Linked ORANGE 100 Mbps connection

BLINKING Data activity GREEN 1 Gbps connection

ACT/LINK

LED

LAN port

SPEED
LED

Chassis fan vent. This vent is for the fan that provides ventilation inside the

system chassis.

Video Graphics Adapter (VGA) port. This 15-pin port is for a VGA monitor or
other VGA-compatible devices.

Use a VGA card in one slot height, otherwise it cannot be installed in the chassis.

Power supply unit fan vent. This vent is for the PSU fan that provides ventilation
inside the power supply unit.

Power connector. This connector is for the power cable and plug.

RATING: 100-240V~, 47-63Hz, 3.5A.

14 Chapter 1: Getting started

Setting up your computer

DVI

HDMI

DVI

HDMI

ENGLISH

This section guides you through connecting the main hardware devices, such as the external
monitor, keyboard, mouse, and power cord, to your computer.

Connecting an external monitor

Using the ASUS Graphics Card (on selected models only)

Connect your monitor to the display output port on the discrete ASUS Graphics Card.

To connect an external monitor using the ASUS Graphics Card:

1. Connect a monitor to a display output port on the ASUS Graphics Card.

2. Plug the monitor to a power source.

The display output ports on the ASUS Graphics Card may vary with different models.

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ASUS P30AD 15

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Using the onboard display output ports

Connect your monitor to the onboard display output port.

To connect an external monitor using the onboard display output ports:

1. Connect a VGA monitor to the VGA port, or a DVI-D monitor to the DVI-D port, or an
HDMI monitor to the HDMI port on the rear panel of your computer.

2. Plug the monitor to a power source.

If your computer comes with an ASUS Graphics Card, the graphics card is set as the
primary display device in the BIOS. Hence, connect your monitor to a display output port on
the graphics card.

16 Chapter 1: Getting started

Connecting a USB keyboard and a USB mouse

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Connect a USB keyboard and a USB mouse to the USB ports on the rear panel of your
computer.

Connecting the power cord

Connect one end of the power cord to the power connector on the rear panel of your
computer and the other end to a power source.

ENGLISH

ASUS P30AD 17

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Turning your computer ON

This section describes how to turn on your computer after setting up your computer.

Turning your computer ON

To turn your computer ON:

1. Turn your monitor ON.

2. Press the power button on your computer.

Power button

3. Wait until the operating system loads automatically.

For details on shutting down your Desktop PC, refer to the section Turning your Desktop
PC OFF in Appendix.

18 Chapter 1: Getting started

Chapter 2

Connecting devices to your computer

Connecting a USB storage device

This desktop PC provides USB 2.0/1.1 or USB 3.0 ports on both the front and rear panels.
The USB ports allow you to connect USB devices such as storage devices.

To connect a USB storage device:

• Insert the USB storage device to your computer.

Front panel

To remove a USB storage device:

1. From the Start screen, click Desktop to launch

the Desktop Mode.

2. Click from the taskbar, then click Eject
[Name of USB Drive].

3. When the Safe to Remove Hardware
message pops up, remove the USB
storage device from your computer.

Rear panel

ENGLISH

DO NOT remove a USB storage device when data transfer is in progress. Doing so may
cause data loss or damage the USB storage device.

ASUS P30AD 19

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Connecting microphone and speakers

This desktop PC comes with microphone ports and speaker ports on both the front and rear
panels. The audio I/O ports located on the rear panel allow you to connect 2.1-channel, 4.1­channel, 5.1-channel, and 7.1-channel stereo speakers.

Connecting Headphone and Mic

Connecting 2.1-channel Speakers

20 Chapter 3: Connecting devices to your computer

Connecting 4.1-channel Speakers

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Connecting 5.1-channel Speakers

ENGLISH

Connecting 7.1-channel Speakers

ASUS P30AD 21

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Connecting multiple external displays

Your desktop PC may come with VGA, HDMI ports and allows you to connect multiple
external displays.

When a graphics card is installed in your computer, connect the monitors on the output
ports of the graphics card.

Setting up multiple displays

When using multiple monitors, you are allowed to set display modes. You can use the
additional monitor as a duplicate of your main display, or as an extension to enlarge your
Windows desktop.

To set up multiple displays:

1. Turn off your computer.

2. Connect the two monitors to your computer and connect the power cords to the

monitors. Refer to Setting up your computer section in Chapter 1 for details on how
to connect a monitor to your computer.

For some graphic cards, only the monitor that is set to be the primary display has display
during POST. The dual display function works only under Windows.

22 Chapter 3: Connecting devices to your computer

3. Turn on your computer.

ENGLISH

4. Do any of the following to open the Screen Resolution setting screen:

From the Start screen

a) Launch the All Apps screen and pin Control Panel on the Start screen.

For details, refer to Pinning an app on the Start screen from the section Working with
Windows® apps.

b) From the Control Panel, click Adjust screen resolution under Appearance and

Personalization.

From the Desktop mode screen

a) Launch the Desktop mode from the Start screen.

b) Right click anywhere on your Desktop mode screen. When the pop-up menuRight click anywhere on your Desktop mode screen. When the pop-up menu

appears, click Personalize > Display > Change display settings.

5. Select the display mode from the Multiple displays: drop-down list.

• Duplicate these displays: Select this option to use the additional monitor as a

duplicate of your main display.

• Extend these displays: Select this option to use the additional monitor as an

extension display. This increases your desktop space.

• Show desktop only on 1 / 2: Select this option to show desktop only on monitor

1 or monitor 2.

ENGLISH

6. Click Apply or OK, then click Keep Changes on the conrmation message.

ASUS P30AD 23

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Connecting an HDTV

Connect a High Denition TV (HDTV) to the HDMI port of your computer.

• You need an HDMI cable to connect the HDTV and the computer. The HDMI cable is
purchased separately.

• To get the best display performance, ensure that your HDMI cable is less than 15
meters.

24 Chapter 3: Connecting devices to your computer

Chapter 3

Eye level to the top of
the monitor screen

Foot rest 90˚ angles

Using your computer

Proper posture when using your Desktop PC

When using your Desktop PC, maintaining the proper posture is necessary to prevent strain to
your wrists, hands, and other joints or muscles. This section provides you with tips on avoiding
physical discomfort and possible injury while using and fully enjoying your Desktop PC.

To maintain the proper posture:

• Position your computer chair to make sure that your elbows are at or slightly above the
keyboard to get a comfortable typing position.

• Adjust the height of your chair to make sure that your knees are slightly higher than
your hips to relax the backs of your thighs. If necessary, use a footrest to raise the level
of your knees.

• Adjust the back of your chair so that the base of your spine is rmly supported and

angled slightly backward.

• Sit upright with your knees, elbows and hips at an approximately 90º angle when you
are at the PC.

• Place the monitor directly in front of you, and turn the top of the monitor screen even
with your eye level so that your eyes look slightly downward.

• Keep the mouse close to the keyboard, and if necessary, use a wrist rest for support to
reduce the pressure on your wrists while typing.

• Use your Desktop PC in a comfortably-lit area, and keep it away from sources of glare
such as windows and straight sunlight.

• Take regular mini-breaks from using your Desktop PC.

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ASUS P30AD 25

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Using the memory card reader

Digital cameras and other digital imaging devices use memory cards to store digital picture or

media les. The built-in memory card reader on the front panel of your system allows you to

read from and write to different memory card drives.

To use the memory card:

1. Press PUSH on the front I/O ports cover to open it.

2. Insert the memory card into the card slot.

• A memory card is keyed so that it ts in only one direction. DO NOT force a card into a

slot to avoid damaging the card.

• You can place media in one or more of the card slots and use each media independently.
Place only one memory card in a slot at one time.

3. Select a program from the AutoPlay window to access your les.

• If AutoPlay is NOT enabled in your computer, hover your mouse pointer over the lower

left corner of Windows® desktop then right-click on the Start screen’s thumbnail. From
the pop-up menu, click File Explorer, and then double-click the memory card icon to
access the data on it.

• Each card slot has its own drive icon which is displayed on the Computer screen.

• The memory card reader LED lights up and blinks when data is being read from or

written to the memory card.

4. When nished, right-click the memory card drive icon on the Computer screen, click

Eject, and remove the card.

Hover your mouse pointer over the lower left corner of Windows® desktop then right-click
on the Start screen’s thumbnail. From the pop-up menu, click File Explorer to open the
Computer screen.

Never remove cards while or immediately after reading, copying, formatting, or deleting
data on the card or else data loss may occur.

To prevent data loss, use “Safely Remove Hardware and Eject Media” in the Windows

notication area before removing the memory card.

26 Chapter 4: Using your computer

Using the optical drive

ENGLISH

Inserting an optical disc

To insert an optical disc:

1. While your system is on, press PUSH on the drive bay cover to open the tray.

2. Place the disc to the optical drive with the label side facing up.

3. Push the tray to close it.

4. Select a program from the AutoPlay window to access your les.

ENGLISH

If AutoPlay is NOT enabled in your computer, hover your mouse pointer over the lower
left corner of Windows® desktop then right-click on the Start screen’s thumbnail. From the
pop-up menu, click File Explorer, and then double-click the CD/DVD drive icon to access
the data on it.

Removing an optical disc

To remove an optical disc:

1. While the system is on, do either of the following to eject the tray:

• Press PUSH on the drive bay cover.

• Right-click the CD/DVD drive icon on the Computer screen, and click Eject.

Hover your mouse pointer over the lower left corner of Windows® desktop then right-click
on the Start screen’s thumbnail. From the pop-up menu, click File Explorer to open the
Computer screen.

2. Remove the disc from the disc tray.

ASUS P30AD 27

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28 Chapter 4: Using your computer

Modem

RJ-45 cable

Chapter 4

Connecting to the Internet

Wired connection

Use an RJ-45 cable to connect your computer to a DSL/cable modem or a local area network
(LAN).

Connecting via a DSL/cable modem

To connect via a DSL/cable modem:

1. Set up your DSL/cable modem.

Refer to the documentation that came with your DSL/cable modem.

2. Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your
computer and the other end to a DSL/cable modem.

ENGLISH

3. Turn on the DSL/cable modem and your computer.

4. Congure the necessary Internet connection settings.

Contact your Internet Service Provider (ISP) for details or assistance in setting up your
Internet connection.

ASUS P30AD 29

LAN

RJ-45 cable

ENGLISH

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Connecting via a local area network (LAN)

To connect via a LAN:

1. Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your
computer and the other end to your LAN.

2. Turn on your computer.

3. Congure the necessary Internet connection settings.

• For more details, refer to the sections Conguring a dynamic IP/PPPoE network
connection or Conguring a static IP network connection.

• Contact your Internet Service Provider (ISP) for details or assistance in setting up your
Internet connection.

30 Chapter 5: Connecting to the Internet

Conguring a dynamic IP/PPPoE network connection

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To congure a dynamic IP/PPPoE or static IP network connection:

1. From the Start screen, click Desktop to launch the Desktop mode.

2. From the Windows® taskbar, right-click the network icon and click Open Network

and Sharing Center.

3. From the Open Network and Sharing Center screen, click Change Adapter settings.

4. Right-click on your LAN and select Properties.

5. Click Internet Protocol Version 4

(TCP/IPv4) and click Properties.

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ASUS P30AD 31

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6. Click Obtain an IP address
automatically and click OK.

Continue to the next steps if you are using PPPoE connection.

7. Return to the Network and

Sharing Center and then click
Set up a new connection or
network.

8. Select Connect to the Internet and
click Next.

32 Chapter 5: Connecting to the Internet

9. Select Broadband (PPPoE) and click

ENGLISH

Next.

10. Enter your User name and,
Password, and Connection name.
Click Connect.

11. Click Close to nish the

conguration.

12. Click the network icon in the taskbar
and click the connection you just
created.

13. Enter your user name and password.
Click Connect to connect to the
Internet.

Conguring a static IP network connection

To congure a static IP network connection:

1. Repeat steps 1 to 4 of the previous section Conguring a dynamic IP/PPPoE

network connection.

2 Click Use the following IP address.

3. Enter the IP address, Subnet mask and
Gateway from your service provider.

4. If needed, enter the preferred DNS Server
address and alternative address.

5. When done, click OK.

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ASUS P30AD 33

Wireless AP

Modem

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Wireless connection (on selected models only)

Connect your computer to the Internet through a wireless connection.

To establish a wireless connection, you need to connect to a wireless access point (AP).

• To increase the range and sensitivity of the wireless radio signal, connect the external
antennas to the antenna connectors on the ASUS WLAN Card.

• Place the antennas on the top of your computer for the best wireless performance.

• The external antennas are optional items.

34 Chapter 5: Connecting to the Internet

To connect to a Wi-Fi network:

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1. Do any of the following to launch the Charms bar from the Start screen or from any

application mode:

a) Hover you mouse pointer on the upper or lower right of the screen.

b) On your keyboard, press + <c>.

Charms bar

2. From the Charms bar, select Settings and click the network icon .

3. Select the network that you want to connect to from the list.

4. Click Connect.

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ASUS P30AD 35

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36 Chapter 5: Connecting to the Internet

Chapter 5

Troubleshooting

Troubleshooting

This chapter presents some problems you might encounter and the possible solutions.

My computer cannot be powered on and the power LED on the front

?

panel does not light up.

• Check if your computer is properly connected.

• Check if the wall outlet is functioning.

• Check if the Power Supply Unit is switched on. Refer to the section Turning

your computer ON in Appendix.

My computer hangs.

?

• Do the following to close the programs that are not responding:

1. Simultaneously press <Alt> + <Ctrl> + <Delete> keys on the keyboard,

2. Under Task Manager in the Processes tab, select the program that is

• If the keyboard is not responding. Press and hold the Power button on the top

then click Start Task Manager.

not responding, then click End Task.

of your chassis until the computer shuts down. Then press the Power button
to turn it on.

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I cannot connect to a wireless network using the ASUS WLAN Card

?

(on selected models only)?

• Ensure that you enter the correct network security key for the wireless network
you want to connect to.

• Connect the external antennas (optional) to the antenna connectors on the
ASUS WLAN Card and place the antennas on the top of your computer
chassis for the best wireless performance.

The arrow keys on the number key pad are not working.

?

Check if the Number Lock LED is off. When the Number Lock LED is on,

the keys on the number key pad are used to input numbers only. Press the
Number Lock key to turn the LED off if you want to use the arrow keys on the
number key pad.

ASUS P30AD 37

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No display on the monitor.

?

• Check if the monitor is powered on.

• Ensure that your monitor is properly connected to the video output port on
your computer.

• If your computer comes with a discrete graphics card, ensure that you connect
your monitor to a video output port on the discrete graphics card.

• Check if any of the pins on the monitor video connector is bent. If you discover
bent pins, replace the monitor video connector cable.

• Check if your monitor is plugged to a power source properly.

• Refer to the documentation that came with your monitor for more
troubleshooting information.

When using multiple monitors, only one monitor has display.

?

• Ensure that the both monitors are powered on.

• During POST, only the monitor connected to the VGA port has display. The
dual display function works only under Windows.

• When a graphics card is installed on your computer, ensure that you connect
the monitors to the output port on the graphics card.

• Check if the multiple displays settings are correct. Refer to section

Connecting multiple external displays in Chapter 2 for details.

My computer cannot detect my USB storage device.

?

• The rst time you connect your USB storage device to your computer,

Windows automatically installs a driver for it. Wait for a while and go to My
Computer to check if the USB storage device is detected.

• Connect your USB storage device to another computer to test if the USB
storage device is broken or malfunctions.

I want to restore or undo changes to my computer’s system settings

?

without affecting my personal les or data.

You can use Windows® 8.1 Refresh everything without affecting your

les recovery option to restore or undo changes to your computer’s system

settings without affecting your personal data such as documents or photos.
To use this recovery option, click Settings > PC Settings > Update and
recovery > Recovery from the Charms bar, select Refresh everything
without affecting your les, and click Get Started.

38 Chapter 7: Troubleshooting

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The picture on the HDTV is distorted.

?

• It is caused by the different resolutions of your monitor and your HDTV. Adjust

the screen resolution to t your HDTV. To change the screen resolution:

Do any of the following to open the Screen Resolution setting screen:

From the Start screen

a) Launch the All Apps screen and pin Control Panel on the Start screen.a) Launch the All Apps screen and pin Control Panel on the Start screen.

For details, refer to Pinning an app on the Start screen from the section
Working with Windows® apps.

b) From the Control Panel, click Adjust screen resolution under

Appearance and Personalization.

From the Desktop mode screen

a) Launch the Desktop Mode from the Start screen.

b) Right click anywhere on your Desktop Mode screen. When the pop-up

menu appears, click Personalize > Display > Change display settings.

My speakers produce no sound.

?

• Ensure that you connect your speakers to the Line out port (lime) on the front
panel or the rear panel.

• Check if your speak is connected to an electrical source and turned on.

• Adjust your speakers’ volume.

• From the Desktop Mode screen, ensure that your computer’s system sounds

are not Muted.

• If it is muted, the volume icon is displayed as . To enable the system

sounds, click from the Windows taskbar, then move the slider to adjust
the volume.

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• If it is not muted, click and drag the slider to adjust the volume.

• Connect your speakers to another computer to test if the speakers are
working properly.

The DVD drive cannot read a disc.

?

• Check if the disc is placed with the label side facing up.

• Check if the disc is centered in the tray, especially for the discs with

non-standard size or shape.

• Check if the disc is scratched or damaged.

The DVD drive eject button is not responding.

?

1. Hover your mouse pointer over the lower left corner of WindowsHover your mouse pointer over the lower left corner of Windows® desktop then

right-click on the Start screen’s thumbnail. From the pop-up menu, click File
Explorer to open the Computer screen.

2. Right-click , then click Eject from the menu.

ASUS P30AD 39

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Power

Problem Possible Cause Action

• Set your computer’s power voltage

No power
(The power
indicator is off)

Incorrect power voltage

Your computer is not
turned on.

Your computer’s power

cord is not properly
connected.

PSU (Power supply unit)
problems

• Adjust the voltage settings. Ensure

Press the power key on the front panel
to ensure that your computer is turned
on.

• Ensure that the power cord is

• Use other compatible power cord.

Contact the ASUS Service Center
about installing another PSU on your
computer.

Display

Problem Possible Cause Action

No display
output after
turning the
computer on
(Black screen)

The signal cable is
not connected to the
correct VGA port on your
computer.

Signal cable problems Try connecting to another monitor.

switch to your area’s power

requirements.

that the power cord is unplugged
from the power outlet.

properly connected.

• Connect the signal cable to the
correct display port (onboard VGA or
discrete VGA port).

• If you are using a discrete VGA
card, connect the signal cable to the
discrete VGA port.

40 Chapter 7: Troubleshooting

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LAN

Problem Possible Cause Action

Cannot access
the Internet

The LAN cable is not
connected.

LAN cable problems

Your computer is not
properly connected to a
router or hub.

Network settings

Problems caused by the
anti-virus software

Driver problems Reinstall the LAN driver

Connect the LAN cable to your
computer.

Ensure the LAN LED is on. If not,
try another LAN cable. If it still does
not work, contact the ASUS service
center.

Ensure that your computer is properly
connected to a router or hub.

Contact your Internet Service Provider
(ISP) for the correct LAN settings.

Close the anti-virus software.

Audio

Problem Possible Cause Action

Speaker or headphone is
connected to the wrong
port.

• Refer to your computer’s user

manual for the correct port.

• Disconnect and reconnect the
speaker to your computer.

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No Audio

ASUS P30AD 41

Speaker or headphone
does not work.

The front and back audio
ports do not work.

Driver problems Reinstall the audio driver

Try using another speaker or
headphone.

Try both the front and back audio
ports. If one port failed, check if the
port is set to multi-channel.

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System

Problem Possible Cause Action

Too many programs are
running.

System speed is
too slow

Computer virus attack

Hard disk drive failure

Close some of the programs.

• Use an anti-virus software to
scan for viruses and repair your
computer.

• Reinstall the operating system.

• Send the damaged hard disk
drive to ASUS Service Center for
servicing.

• Replace with a new hard disk drive.

The system often

hangs or freezes.

Memory module problems

There is not enough
air ventilation for your
computer.

Incompatible softwares are
installed.

• Contact the ASUS Service Center
for assistance.

Move your computer to an area with

better air ow.

Reinstall the OS and reinstall
compatible softwares.

42 Chapter 7: Troubleshooting

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CPU

Problem Possible Cause Action

Your computer is booting
up.

Too noisy right
after turning on
the computer.

Computer is too
noisy when in use.

If the problem still persists, refer to your Desktop PC’s warranty card and contact the ASUS

Service Center. Visit the ASUS Support site at http://support.asus.com for the service
center information.

The BIOS settings have
been changed.

Old BIOS version

The CPU fan has been
replaced.

There is not enough
air ventilation for the
computer.

The system temperature is
too high.

It is normal. The fan runs on its
full speed when the computer is
powering on. The fan slows down
after entering the OS.

Restore the BIOS to its default
settings.

Update the BIOS to the latest
version. Visit the ASUS Support
site at http://support.asus.com to
download the latest BIOS versions.

Ensure that you are using a
compatible or ASUS-recommended
CPU fan.

Ensure that your computer is

working in an area with good air ow.

• Update the BIOS.

• If you know how to reinstall the
motherboard, try to clean the inner
space of the chassis.

• Contact the ASUS Service CenterContact the ASUS Service Center
for assistance.

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ASUS P30AD 43

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ASUS Desktop PC

Windows 8.1

User Manual

Appendix

Windows® 8.1 User Manual

E8607
First Edition
August 2013
Copyright © ASUSTeK Computer Inc.
All Rights Reserved

Starting for the rst time

When you start your computer for the rst time, a series of screens appear to guide you in
conguring the basic settings of your Windows® 8.1 operating system.

To start your Desktop PC for the rst time:

1. Press the power button on your Desktop PC. Wait for a few minutes until the setup
screen appears.

2. From the setup screen, pick a language to use on your Desktop PC. As other settings

appear, select your country or region, app language, keyboard layout, and time zone

then tap Next.

3. Carefully read the License Terms, then tap I Accept.

4. Follow the onscreen instructions to congure the following basic items:

• Personalize

• Connect

• Settings

• Your account

5. After conguring the basic items, the Windows®8.1 tutorial appears. Watch this to

learn more about Windows®8.1 functionalities.

Windows® 8.1 lock screen

The Windows®8.1 lock screen may appear when your Desktop PC enters the Windows®8.1
operating system. To proceed, tap on the lock screen or press any key on your Desktop PC's
keyboard.

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ASUS Desktop PC 45

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Using the Windows® UI

The Windows® User Interface (UI) is the tile-based display used in Windows® 8.1. It includes
the following features you can use while working on your Desktop PC.

Start screen

The Start screen appears after successfully signing in to your user account. It helps organize

all the programs and applications you need in just one place.

You can press the Windows key to launch the Start screen from any apps.

live tiles

Zoom in/out button

for live tiles

User account

Windows® apps

These are apps pinned on the Start screen and displayed on tiled-format for easy access.

A screen resolution of 1024 x 768 pixels or higher is required to run Windows® apps.

Some apps require signing in to your Microsoft account before they are fully launched.

46 Windows® 8.1 User Manual

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Hotspots

Onscreen hotspots allow you to launch programs and access the settings of your Desktop
PC. The functions in these hotspots can be activated using your mouse.

Hotspots on a running app

Hotspots on the Start screen

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Refer to the next page for the Hotspots’ functions.

ASUS Desktop PC 47

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Hotspot Action

upper left corner Hover your mouse pointer then click on the recent

lower left corner From a running app screen:

top Hover your mouse pointer until it changes to a hand

upper and lower right
corner

app’s thumbnail to go back to that app.

Move your mouse pointer down to display all the
running apps.

Hover your mouse pointer on the lower left corner then

tap to go back to the Start screen.

NOTE: You can also press the Windows key on
your keyboard to go back to the Start screen.

From the Start screen:

Hover your mouse pointer on the lower left corner then

tap to go back to that app.

icon. Drag then drop the app to a new location.
NOTE: This hotspot function only works on a running

app or when you want to use the Snap feature. For
more details, refer to Snap feature under Working
with Windows® apps.

Hover your mouse pointer to launch the Charms bar.

48 Windows® 8.1 User Manual

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Working with Windows® apps

Use your Desktop PC’s keyboard or mouse to launch and customize your apps.

Launching apps

• Position your mouse pointer on an app then left-click once to launch it.

• Press <Tab> twice then use the arrow keys to browse through the apps. Press <Enter>
to launch your selected app.

Customizing apps

You can move, resize, or unpin apps from the Start screen using the following steps.

• To move an app, drag and drop the app to a new location.

Resizing apps

Right-click the app to activate its settings bar, then tap and select an app tile size.

Unpinning apps

To unpin an app from the Start screen, right-click on the app to activate its settings bar then
click Unpin from Start.

Closing apps

• Move your mouse pointer on the top side of the launched app then wait for the pointer toMove your mouse pointer on the top side of the launched app then wait for the pointer to

change to a hand icon.

• Drag then drop the app to the bottom of the screen to close it.Drag then drop the app to the bottom of the screen to close it.

• From the running app’s screen, press �Alt  �F4.From the running app’s screen, press �Alt  �F4.

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ASUS Desktop PC 49

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Accessing the All Apps screen

From the All Apps screen, you can congure an apps settings or pin an app to the Start

screen or to the Desktop mode taskbar.

Launching the All Apps screen

• On the Start screen, click .

• From the Start screen, press <Tab>, then press <Enter> on your keyboard.

Pinning an app on the Start screen

1. Launch the All Apps screen.

2. From the All Apps screen, right-click an app to display its settings bar.

3. From the settings bar, click Pin to Start.

50 Windows® 8.1 User Manual

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Charms bar

The Charms bar is a toolbar that can be triggered on the right side of your screen. It consists

of several tools that allow you to share applications and provide quick access for customizing

the settings of your Desktop PC.

Charms bar

Launching the Charms bar

When called out, the Charms bar initially appears as a set of white icons. The image above
shows how the Charms bar looks like once activated.

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Use your Desktop PC’s mouse or keyboard to launch the Charms bar.

• Move your mouse pointer on the upper or lower right corner of the screen.

• Press + <C>.+ <C>.>.

ASUS Desktop PC 51

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Inside the Charms bar

Search

This charm allows you to look for les, applications, or programs in your

Desktop PC.

Share

This charm allows you to share applications via social networking sites
or email.

Start

This charm reverts the display back to the Start screen. From the Start
screen, you can also use this to revert back to a recently opened app.

Devices

This charm allows you to access and share les with the devices

attached to your Desktop PC such as an external display or printer.

Settings

This charm allows you to access the PC settings of your Desktop PC.

52 Windows® 8.1 User Manual

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Snap feature

The Snap feature displays two apps side-by-side, allowing you to work or switch between
apps.

Ensure that your Desktop PC’s screen resolution is set to 1366 x 768 pixels or higher

before using the Snap feature.

Snap bar

Using Snap

To use Snap:

1. Use your Desktop PC’s mouse or keyboard to activate Snap onscreen.

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Using your mouse

a) Click on an app to launch it.

b) Hover the mouse pointer on the top side of your screen.

c) Once the pointer changes to a hand icon, drag and drop the app to the right or left

side of the display panel.

Using your keyboard

• Launch an app then press + < .   left or right key to place the rst app on

the left or right side of the display panel.

ASUS Desktop PC 53

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Other keyboard shortcuts

Using your keyboard, you can also use the following shortcuts to help you launch applications
and navigate Windows® 8.1.

Switches between the Start screen and the last running app.

+ <D>

+ <E>

+ <F>

+ <H>

+ <I>

+ <K>

+ <L>

+ <M>

+ <P>

+ <Q>

+ <R>

Launches the desktop.

Launches the Computer window on the desktop.

Opens the File search pane.

Opens the Share pane.

Opens the Settings pane.

Opens the Devices pane.

Activates the Lock screen.

Minimizes all currently active screens.

Opens the Second screen pane.

Opens the Everywhere search pane.

Opens the Run window.

+ <U>

+ <W>

+ <X>

54 Windows® 8.1 User Manual

Opens Ease of Access Center.

Opens the Settings search pane.

Opens a menu box of Windows tools

ENGLISH

+ <+>

Launches the magnier and zooms in your screen.

+ <->

Zooms out your screen.

Opens the Narrator Settings.

+ <Enter>

Turning your Desktop PC OFFDesktop PC OFF OFF

To turn your Desktop PC OFF:

Do any of the following to shut down your Desktop PC:

• From the Charms bar, click Settings > Power > Shut down to do a normal shutdown.

• From the login screen, click Power > Shutdown.

• If your Desktop PC is unresponsive, press and hold the power button for at least four (4)

seconds until your Desktop PC turns off.

Putting your Desktop PC to sleep

To put your Desktop PC on Sleep mode, press the Power button once.

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ASUS Desktop PC 55

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Entering the BIOS Setup

BIOS (Basic Input and Output System) stores system hardware settings that are needed for
system startup in the Desktop PC.

In normal circumstances, the default BIOS settings apply to most conditions to ensure
optimal performance. Do not change the default BIOS settings except in the following
circumstances:

• An error message appears on the screen during the system bootup and requests you
to run the BIOS Setup.

• You have installed a new system component that requires further BIOS settings or
update.

Inappropriate BIOS settings may result to instability or boot failure. We strongly recommend
that you change the BIOS settings only with the help of a trained service personnel.

Quickly enter the BIOS

Windows® 8.1 boot time is quite fast, so we developed the following ways for you to quickly
access the BIOS:

• Press the power button for at least four seconds to shut down your Desktop PC, then

press the power button again to turn your Desktop PC back on, and press <Del> during
POST.

• When your Desktop PC is off, disconnect the power cord from your Desktop PC’s the power cord from your Desktop PC’s

power connector. Reconnect the power cord and press the power button to turn on your
Desktop PC. Press <Del> during POST.<Del> during POST.

POST (Power-On Self Test) is a series of software controlled diagnostic tests that run when
you turn on your Desktop PC.

56 Windows® 8.1 User Manual

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Recovering your system

Resetting your PC

The Reset your PC option restores your PC to its factory default settings.

Back up all your data before using this option.

To reset your PC:

1. Press <F9> during bootup.

2. From the screen, click Troubleshoot.

3. Select Reset your PC.

4. Click Next.

5. Select Only the drive where the Windows is installed.

6. Select Just remove my les.

7. Click Reset.

Recovering from a system image le

You can create a USB recovery drive and use this to recover your PC’s settings.

Creating a USB recovery drive

The USB storage device must have at least 16 GB available space.

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All les on your USB storage device will be permanently deleted during the process. Before

you proceed, ensure that you back up all your important data.

To create a USB recovery drive:

1. Launch the Control Panel from the All Apps screen.

For details, refer to Launching the All Apps screen under Working with Windows® apps.

2. From the Control Panel’s System and Security, click Find and x problems.

ASUS Desktop PC 57

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3. Click Recovery > Create a
recovery drive.

4. Click Copy the recovery partition
from the PC to the recovery
drive and then click Next.

5. Select the USB storage device
where you want to copy the

recovery les.

6. Click Next.

7. Click Create. Wait for a while for
the process to complete.

8. When the process is completed,
click Finish.

58 Windows® 8.1 User Manual

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Removing everything and reinstalling Windows

Restoring your PC to its original factory settings can be done using the Remove everything
and reinstall options in PC Settings. Refer to the steps below to use this option.

Back up all your data before using this option.

This process may take a while to complete.

1. Launch the Charm bar.

2. Click Settings > PC Settings > Update and recovery > Recovery.

3. Scroll down to view the Remove everything and reinstall Windows option. Under
this option, click Get Started.

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4. Follow the onscreen instructions to complete the reinstallation and reset process.

ASUS Desktop PC 59

ASUS contact information

ASUS contact information

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ASUSTeK COMPUTER INC.

Address 15 Li-Te Road, Peitou, Taipei, Taiwan 11259
Telephone [phone]
Fax [phone]
E-mail [e-mail]
Web site www.asus.com.tw

Technical Support

Telephone [phone]
Online support support.asus.com

ASUS COMPUTER INTERNATIONAL (America)

Address 800 Corporate Way, Fremont, CA 94539, USA
Telephone [phone]
Fax [phone]
Web site usa.asus.com

Technical Support

Telephone [phone]
Support fax [phone]
Online support support.asus.com

ASUS COMPUTER GmbH (Germany and Austria)

Address Harkort Str. 21-23, D-40880 Ratingen, Germany
Fax [phone]
Web site www.asus/de
Online contact eu-rma.asus.com/sales

Technical Support

Telephone (Component) [phone]
Telephone (System/Notebook/Eee/LCD) [phone]
Support Fax [phone]
Online support support.asus.com

Manufacturer: ASUSTeK Computer Inc.

Address: 4F, No.150, LI-TE RD., PEITOU, TAIPEI 112,

Authorised representative in
Europe:

Address: HARKORT STR. 21-23, 40880 RATINGEN,

60 Windows® 8.1 User Manual

TAIWAN

ASUS Computer GmbH

GERMANY