ASUS K008 User Manual
Warranty & Safety
© 2013 ASUSTek COMPUTER INC.
All rights reserved.
Edition 1.07
No part of this guide, including the products and software
described in it, may be reproduced, transmitted, transcribed,
stored in a retrieval system, or translated into any language in
any form or by any means, except documentation kept by the
purchaser for backup purposes, without the express written
permission of ASUSTek COMPUTER INC. (“ASUS”). This clause
does not apply to such software which is licensed under the
General Public License (“GPL” ) or other Free Open Source
Licenses. Copies of the respective license terms, and where
required an offer to provide the respective source code, are
included in the product.
ASUS and the ASUS logo are trademarks of ASUSTek Computer
Inc. Nexus and the Nexus logo are the trademarks of Google Inc.
All other marks and trademarks are properties of their respective
owners.
Some information in this guide may differ in some details from
the product or its software. All information in this document is
subject to change without notice.
The Nexus 7 tablet is certied by ASUS under the name ASUS
Pad K008.
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ASUS Warranty Information Form
Mr/Mrs./Ms/Miss: _____________________________________
Telephone Number: ___________________________________
Address: _____________________________________________
____________________________________________________
E-mail: ______________________________________________
Purchase Date: _______ / _______ / _________ (DD/MM/YYYY)
Dealer’s Name: ________________________________________
Dealer’s Telephone
Number:_____________________________________________
Dealer’s Address: ______________________________________
Serial Number:
Important: Please store this card in a secured location for future
reference. ASUS reserves the right to request this document
before accepting repair requests.
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This ASUS manufacturer warranty (hereafter referred to as the
“Warranty”) is granted by ASUSTeK Computer Inc. (hereafter
referred to as“ASUS”) to the purchaser (hereafter referred to as
“You”) of the ASUS computer system (hereafter referred to as the
“Product”). This warranty card is being delivered with the Product,
subject to the following terms and conditions. ASUS accredited
Service Agents and Repair Centers will provide the services
covered under this Warranty.
Warranty period of the Product
This warranty applies for the period dened on the label sticker
on the warranty card (“Warranty Period”), for example: 24 means
24 months, and 36 means 36 months from the date the Product
was rst purchased by an end-customer (“Date Of Purchase”).
If proof of purchase cannot be provided, the manufacture date
as recorded by ASUS will be deemed to be the start of Warranty
Period.
Statutory Guarantees
This warranty is given independently of any statutory warranty
that may apply in the country of purchase and does not affect
or limit such statutory warranty in any manner whatsoever.
ASUS warrants the Product to be free from defects in
workmanship and materials for the Warranty Period. The
Warranty does not cover bundled accessories, which were
delivered together with the Product such as: cables, bag,
mouse etc. If the Product fails during normal and proper
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use within the Warranty Period, ASUS will repair or replace
the defective parts of the Product, or the Product itself, with
new or reconditioned parts or products that are functionally
equivalent or superior to those originally supplied.
1. General
This Warranty applies only if the Product was newly
manufactured on the Date of Purchase and not sold as used,
refurbished or manufacturing seconds. Please keep the original
purchase invoice and this warranty card for future service
request. This Warranty does not include failure caused by
improper installation, operation, cleaning or maintenance,
accident, damage, misuse, abuse, non-ASUS modications to the
product, any software programs, normal wear and tear or any
other event, act, default or omission outside ASUS’ control. For
further details, see section 6 of this Warranty Card.
All components that an ASUS Service Center repaired or replaced
will be under warranty for three months or for the remainder of
the warranty period, whichever is applicable. The Repair Center
may recover the originally congured operation system bundled
with the Product. ASUS will not restore or transfer any data
or software from the Product’s original storage media. If the
Product is repaired, all user generated data may be permanently
deleted.
If the Product is under Warranty, You hereby agree to transfer
the ownership of replaced defective parts and such parts shall
automatically become the property of ASUS.
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2. Software Support
Any software delivered with the Product is provided “as-is”. ASUS
does not guarantee uninterrupted or error-free operation of any
software provided with the Product.
This warranty covers the hardware of the Product. ASUS will
provide technical support for the Product’s preinstalled software
only when it concerns the proper functioning of the hardware.
For other problems with the software, we advise You to review
the user manuals, the ASUS support web site and/or other online
resources. Third party software may require support from the
respective vendors.
3. Customer responsibility
When using the Product
• Read the user manual rst and use the Product only
according to the user manual.
• Do not leave the Product connected to the power supply
once it is fully charged and not turned on. Some electrical
items are not designed to be left connected to the power
supply for extended periods of time.
• Periodically back up your data stored on the Product.
• Keep the original packaging. In case the Product needs to
be returned for repair, original packaging provides a better
protection for the Product during transportation.
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• Please check the manual and ASUS support website for
troubleshooting solutions, before contacting the customer
service.
• If the Product is designed with the TPM (Trusted Platform
Module) function, keep the embedded security chip preboot password in a safe place (Note: Due to the design of
TPM, it is not possible for ASUS to reset the embedded
security chip pre-boot password. If the password is lost,
the Product can only be repaired by replacing the entire
motherboard, which is not covered under the Warranty.)
When contacting ASUS Customer Service
• Before contacting ASUS technical support, ensure that You
have the Product in front of You and that it is turned on,
if feasible. Please also be ready to provide the Product’s
serial number, the model name, and proof of purchase.
• Technical support hotline phone number can be found at
http://support.asus.com.
• You will be requested by ASUS to perform some of the
Product’s troubleshooting tasks or actions, which may
include the following:
• Restoring the Product’s operating system, factory-installed
drivers, and applications to the factory default settings.
• Installing updates, patches or service packs.
• Running diagnostic tools and programs on the Product.
• Allowing ASUS technical support agent to access the
Product with remote diagnostic tools (when available).
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• Performing other reasonable activities requested by ASUS,
which will assist in identifying or resolving the problems.
• If the problem is not solved remotely, you will have to
return the Product to an ASUS Repair Center (this process
is called “RMA”). ASUS will issue an RMA number for Your
Product. Please record Your RMA Number for tracking
purposes.
• Describe the problem clearly and completely on the RMA
request form.
• Enclose a copy of this completed warranty card and a
copy of Your sales invoice/receipt detailing the purchase
of Your Product. (Please note: ASUS reserves the right
to request the original documents.) If You do not provide
the requested documents for warranty validation then the
manufacture date of the Product as recorded by ASUS will
be deemed to be the start of Warranty Period.
• Ensure that You have fully backed up all the data stored
on Your Product and removed any personal, condential,
or proprietary information before any service process
is started. You agree that ASUS may delete any data,
software, or programs installed on the Product without
restoring them. ASUS shall not be held liable for the
permanent loss, damage, or misuse of your data.
• Pack the Product in a safe and stable packaging. The
original packaging may be useful for this purpose. In
any case, the packaging should meet the following
requirements: Use a rigid box with flaps intact
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