ASUS ESC700 G4 Service Manual

ESC700 G4

Workstation

User Guide

E14048

Revised Edition V2

March 2018

Copyright © 2018 ASUSTeK COMPUTER INC. All Rights Reserved.

No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK COMPUTER INC. (“ASUS”).

ASUS provides this manual “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties or conditions of merchantability or fitness for a particular purpose. In no event shall ASUS, its directors, officers, employees, or agents be liable for any indirect, special, incidental, or consequential damages (including damages for loss of profits, loss of business, loss of use or data, interruption of business and the like), even if ASUS has been advised of the possibility of such damages arising from any defect or error in this manual or product.

Specifications and information contained in this manual are furnished for informational use only, and are subject to change at any time without notice, and should not be construed as a commitment by ASUS. ASUS assumes no responsibility or liability for any errors or inaccuracies that may appear in this manual, including the products and software described in it.

Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.

Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owners’ benefit, without intent to infringe.

ii

Contents

Safety information......................................................................................................	vi
Optical Drive Safety Information.....................................................................	vii
About this guide........................................................................................................	viii

Chapter 1: Product Introduction

1.1	System package contents.........................................................................		1-2
1.2	Serial number label.....................................................................................		1-2
1.3	ESC700 G4 specifications summary.........................................................		1-3
1.4	Front panel features...................................................................................		1-5
1.5	Rear panel features....................................................................................		1-6
1.6	Internal features..........................................................................................		1-7
1.7	LED information..........................................................................................		1-8
	1.7.1	Front panel LEDs.........................................................................	1-8
	1.7.2	Rear panel LEDs.........................................................................	1-8

Chapter 2: Hardware Setup

2.1	Chassis cover.............................................................................................		2-2
	2.1.1	Removing the side cover.............................................................	2-2
2.2	CPU installation..........................................................................................		2-4
2.3	CPU heatsink and fan assembly installation...........................................		2-7
2.4	System memory..........................................................................................		2-8
	2.4.1	Installing a DIMM on a single clip DIMM socket........................	2-10
2.5	Front panel cover......................................................................................		2-11
	2.5.1	Removing the front panel cover.................................................	2-11
2.6	5.25-inch drives.........................................................................................		2-12
2.7	Hard disk drives (HDD)............................................................................		2-14
2.8	Expansion slots........................................................................................		2-18
	2.8.1	Installing an expansion card......................................................	2-20
2.9	System fan.................................................................................................		2-22
2.10	BIOS update utility....................................................................................		2-23
2.11	Motherboard rear and audio connection................................................		2-24
	2.11.1	Rear I/O connection...................................................................	2-24
	2.11.2	Audio I/O connection.................................................................	2-26

iii

Contents

Chapter 3: Motherboard Information

3.1	Motherboard layout....................................................................................	3-2
3.2	Onboard buttons and switches.................................................................	3-4
3.3	Jumpers.......................................................................................................	3-7
3.4	Onboard LEDs...........................................................................................	3-10
3.5	Internal connectors..................................................................................	3-13

Chapter 4: BIOS Setup

4.1	Knowing BIOS.............................................................................................		4-2
4.2	BIOS setup program...................................................................................		4-3
	4.2.1	EZ Mode......................................................................................	4-4
	4.2.2	Advanced Mode...........................................................................	4-5
	4.2.3	EZ Tuning Wizard........................................................................	4-8
4.3	My Favorites..............................................................................................		4-11
4.4	Main menu.................................................................................................		4-13
4.5	Advanced menu........................................................................................		4-13
	4.5.1	CPU Configuration.....................................................................	4-13
	4.5.2	Platform Misc Configuration.......................................................	4-14
	4.5.3	System Agent (SA) Configuration..............................................	4-14
	4.5.4	PCH Configuration.....................................................................	4-14
	4.5.5	PCH Storage Configuration.......................................................	4-14
	4.5.6	Serial Port Console Redirection.................................................	4-15
	4.5.7	CPU Storage Configuration.......................................................	4-15
	4.5.8	Onboard Devices Configuration.................................................	4-15
	4.5.9	APM Configuration.....................................................................	4-16
	4.5.10	Network Stack Configuration.....................................................	4-16
	4.5.11	HDD/SSD SMART Information..................................................	4-16
	4.5.12	USB Configuration.....................................................................	4-16
	4.5.13	Thunderbolt(TM) Configuration..................................................	4-16
	4.5.14	PCH-FW Configuration..............................................................	4-16
4.6	Boot menu.................................................................................................		4-17
4.7	Tool menu..................................................................................................		4-19
	4.7.1	ASUS EZ Flash 3 Utility.............................................................	4-19
	4.7.2	Secure Erase.............................................................................	4-19
	4.7.3	ASUS Overclocking Profile........................................................	4-21
	4.7.4	ASUS SPD Information..............................................................	4-21
	4.7.5	IPMI HWM.................................................................................	4-21
	4.7.6	Graphics Card Information.........................................................	4-21

iv

Contents

4.8	Exit menu...................................................................................................	4-22
4.9	Server Mgmt menu...................................................................................	4-22
4.10	Updating BIOS..........................................................................................	4-23
	4.10.1 EZ Update..................................................................................	4-23
	4.10.2 ASUS EZ Flash 3.......................................................................	4-24
	4.10.3 ASUS CrashFree BIOS 3..........................................................	4-26

Chapter 5: RAID Configuration

5.1	RAID configurations...................................................................................		5-2
	5.1.1	RAID definitions...........................................................................	5-2
	5.1.2	Installing storage devices............................................................	5-3
	5.1.3	Intel® Rapid Storage Technology in UEFI BIOS..........................	5-3
	5.1.4	Intel® Virtual Raid on CPU in UEFI BIOS.....................................	5-7
	5.1.5	Intel® Rapid Storage Technology Option ROM utility.................	5-13

5.2	Creating a RAID driver disk.....................................................................		5-17
	5.2.1	Creating a RAID driver disk in Windows® .................................	5-17

Appendix

WS C422 PRO/SE block diagram (48-Lane)..........................................................	A-2
Q-Code table.............................................................................................................	A-3
Notices .....................................................................................................................	A-6
ASUS contact information......................................................................................	A-8

v

Safety information

Electrical Safety

•Before installing or removing signal cables, ensure that the power cables for the system unit and all attached devices are unplugged.

•To prevent electrical shock hazard, disconnect the power cable from the electrical outlet before relocating the system.

•When adding or removing any additional devices to or from the system, ensure that the power cables for the devices are unplugged before the signal cables are connected. If possible, disconnect all power cables from the existing system before you add a device.

•If the power supply is broken, do not try to fix it by yourself. Contact a qualified service technician or your dealer.

Operation Safety

•Any mechanical operation on this server must be conducted by certified or experienced engineers.

•Before operating the server, carefully read all the manuals included with the server package.

•Before using the server, ensure all cables are correctly connected and the power cables are not damaged. If any damage is detected, contact your dealer as soon as possible.

•To avoid short circuits, keep paper clips, screws, and staples away from connectors, slots, sockets and circuitry.

•Avoid dust, humidity, and temperature extremes. Place the server on a stable surface.

•If you encounter technical problems with the product, contact a qualified service technician or your retailer.

This product is equipped with a three-wire power cable and plug for the user’s safety. Use the power cable with a properly grounded electrical outlet to avoid electrical shock.

vi

Lithium-Ion Battery Warning

CAUTION! Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

Heavy System

CAUTION! This server system is heavy. Ask for assistance when moving or carrying the system.

Optical Drive Safety Information

Laser Safety Information

CLASS 1 LASER PRODUCT

To prevent exposure to the optical drive’s laser, do not attempt to disassemble or repair the optical drive by yourself. For your safety, contact a professional technician for assistance.

vii

About this guide

Audience

This user guide is intended for system integrators, and experienced users with at least basic knowledge of configuring a server.

Contents

This guide contains the following parts:

1.Chapter 1: Product Introduction

This chapter describes the general features of the server, including sections on front panel and rear panel specifications.

2.Chapter 2: Hardware Setup

This chapter lists the hardware setup procedures that you have to perform when installing or removing system components.

3.Chapter 3: Motherboard Information

This chapter includes the motherboard layout and brief descriptions of the jumpers and internal connectors.

4.Chapter 4: BIOS Setup

This chapter tells how to change system settings through the BIOS Setup menus and describes the BIOS parameters.

5.Chapter 5: RAID Configuration

This chapter provides instructions for setting up, creating and configuring RAID sets using the available utilities.

6Chapter 6: Driver Installation

This chapter provides instructions for installing the necessary drivers for different system components.

viii

Conventions used in this guide

To ensure that you perform certain tasks properly, take note of the following symbols used throughout this manual.

DANGER/WARNING: Information to prevent injury to yourself when trying to complete a task.

CAUTION: Information to prevent damage to the components when trying to complete a task.

IMPORTANT: Instructions that you MUST follow to complete a task.

NOTE: Tips and additional information to help you complete a task.

Typography

Bold text	Indicates a menu or an item to select.
Italics	Used to emphasize a word or a phrase.
<Key>	Keys enclosed in the less-than and greater-than sign means
	that you must press the enclosed key.

Example: <Enter> means that you must press the Enter or Return key.

<Key1> + <Key2> + <Key3> If you must press two or more keys simultaneously, the key names are linked with a plus sign (+).

Example: <Ctrl> + <Alt> + <Del>

Command Means that you must type the command exactly as shown, then supply the required item or value enclosed in brackets.

Example: At DOS prompt, type the command line: format A:/S

References

Refer to the following sources for additional information, and for product and software updates.

1.ASUS Control Center (ACC) user guide

This manual tells how to set up and use the proprietary ASUS server management utility. Visit asuscontrolcenter.asus.com for more information.

2.ASUS websites

The ASUS websites worldwide provide updated information for all ASUS hardware and software products. Refer to the ASUS contact information.

ix

x

Product Introduction

1

This chapter describes the general features of the server, including sections on front panel and rear panel specifications.

1.1System package contents

Check your system package for the following items.

Model Name	ESC700 G4
Accessories	1 x ESC700 G4 Support DVD
	1 x AC Power Cable

Optional Items DVD-ROM/DVD-RW

Smart card reader

If any of the above items is damaged or missing, contact your retailer.

1.2Serial number label

Before requesting support from the ASUS Technical Support team, you must take note of the product’s serial number containing 12 characters such as xxS0xxxxxxxx shown as the figure below. With the correct serial number of the product, ASUS Technical Support team members can then offer a quicker and satisfying solution to your problems.

ESC700 G4

xxS0xxxxxxxx

1-2	Chapter 1: Product Introduction

1.3ESC700 G4 specifications summary

The ASUS ESC700 G4 is a workstation featuring the WS C422 PRO/SE workstation board.

	Processor / System Bus		1 X LGA2066 Socket
			Intel® Xeon-W Series Processors
	Core Logic		Intel® C422 Chipset
		Total Slots	8 (4-channel per CPU, 8 DIMM per CPU)
		Capacity	Maximum up to 512GB
			8 x DDR4 2666/2400/2133 MHz RDIMM/LRDIMM
	Memory	Memory Type	* Memory frequency support depends on the CPU installed. Refer to
			www.asus.com for memory AVL & CPU support list.
			32GB, 16GB, 8GB, 4GB (RDIMM)
		Memory Size	64GB, 32GB (LRDIMM)
			* Refer to www.asus.com for the latest updates.
		Total PCI/PCI-X/	5
		PCI-E Slots
	Expansion		48-Lane CPU
	Slots	Slot Type	2 x PCI Express 3.0 x 16 slot (x16 link)
			2 x PCI Express 3.0 x 16 slot (single@ x16 link, dual@ x8/x8 link)
			1 x PCI Express 3.0 x 4 slot (x4 link)
			- 1 x M.2_2 (Gen 3 x4) socket3, type 2242/2260/2280/22110
			storage devices support (PCIe mode)*
			- 1 x M.2_1 (Gen 3 x4) socket3, type 2242/2260/2280 storage
			devices support (both SATA & PCIe mode)
			- 1 x U.2 connector (supports U.2 NVMe device)*
			Intel® C422 Chipset with RAID 0, 1, 5, 10 and Intel® Rapid
	Disk	SATA Controller	Storage Technology enterprise 5.0 support
			- 6 x SATA 6.0 Gb/s Ports
	Controller
			Intel® Virtual RAID (VROC) suuport for CPU RAID**
			* Bandwidth is shared between M.2_2 and U.2.
			** Intel® VROC is supported via RSTe, Hyper M.2 x 16 card, and Intel®
			VROC_HW_key. Hyper M.2 x 16 card and VROC_HW_Key are to be
			purchased separately.
			*** NVMe RAID type and function will depend on Intel® VROC_HW_key
			installed
	Storage	I = internal	3 x Internal 3.5" HDD Bays
		A or S will be
	Bays		1 x Internal 2.5" HDD/SSD Bays
		hot-swappable
	Networking	LAN	2 x Intel® I210-AT Gigabit LAN Controller
	Auxiliary Storage Device		2 x 5.25” media bays
	Bay (Floppy / Optical Drive)		(Options: No ODD/DVD-RW)
			2 x USB 3.0
	Front I/O Ports		2 x USB 2.0 (or optional card reader)
			1 x Headphone port
			1 x Microphone port
			(continued on the next page)

ASUS ESC700 G4

1-3

ESC700 G4 specifications summary

		1 x USB BIOS Flashback Button
		2 x USB 3.1 Gen2 ports (Type C & Type A)
		4 x USB 3.1 Gen1 ports
Rear I/O Ports		4 x USB 2.0 ports (1 Supports USB BIOS Flashback)
		1 x Optical S/PDIF Out Port
		2 x Intel LAN (RJ45) Ports
		8-channel Audio I/O Ports
		Front button/LED:
		1 x Power button
Button/LED		1 x Power LED
		1 x Reset button
		1 x HDD Access LED
OS Support		Windows® 10
		* Subject to change without notice
Management	Out of Band	On-Board ASMB9-iKVM for KVM-over-IP
Solution	Remote
	Management
Regulatory Compliance		BSMI, CCC, CE, FCC
Dimension		423mm x 190mm x 435mm
Power Supply		500W 80PLUS Single Power Supply
		700W 80PLUS Single Power Supply
Power Rating		100-240V, 10-5A, 50/60Hz, Class I
		Operating temperature: 10°C ~ 35°C
Environment		Non operating temperature: -40°C ~ 70°C
		Non operating humidity: 20% ~ 90% ( Non condensing)

Specifications are subject to change without notice.

1-4	Chapter 1: Product Introduction

1.4Front panel features

The ESC700 G4 workstation features a simple yet stylish front panel design. The power and reset buttons, LED indicators, optical drive, and USB ports are all conveniently located at the front panel for easy access.

Card reader (optional)*

USB 3.0 ports

USB 2.0 ports*

Headphone port

Microphone port

Optical Drive (Optional)

Empty 5.25-inch bay

Power LED

Reset button

Power button

HDD access LED

* The USB 2.0 ports are unavailable if the optional card reader is purchased.

Refer to the Front panel LEDs section for the LED descriptions.

ASUS ESC700 G4

1-5

1.5Rear panel features

The rear panel includes a slot for the motherboard rear I/O ports, expansion slots, a vent for the system fan, and the power supply module.

Power connector

USB BIOS flashback button

USB 2.0 ports

USB 3.1 Gen 2 Type-A port

USB 3.1 Gen 2 Type-C™ port

Intel® LAN port (LAN2)

USB 3.1 Gen 1 ports

Intel® LAN port (LAN1)

USB 3.1 Gen 1 ports

Audio ports

Single power supply

120 mm x 120 mm system fan vents

PCI-E latch

Expansion slots

1-6	Chapter 1: Product Introduction

1.6Internal features

The ASUS ESC700 G4 Pedestal workstation includes the basic components as shown:

1.Power supply unit

2.120 mm x 120 mm system fan

3.WS C422 PRO/SE Workstation Motherboard

4.Expansion card locks

5.Optical drive (Optional)

6.1 x 5.25-inch drive bay

7.Front I/O board (hidden)

8.3 x 3.5-inch Internal HDD bays

9.1 x 2.5-inch Internal HDD/SSD bay

Turn off the system power and detach the power supply before removing or replacing any system component.

The barebone server does not include a floppy disk drive. If you need to use a floppy disk, connect the USB floppy disk drive to any of the USB ports on the front or rear panel.

WARNING

HAZARDOUS MOVING PARTS

KEEP FINGERS AND OTHER BODY PARTS AWAY

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1-7

1.7LED information

1.7.1Front panel LEDs

HDD Access LED

Power LED

			LED			Icon	Display status			Description
	Power LED						ON		System power ON
	HDD Access LED						OFF		No activity
							Blinking		Read/write data into the HDD

1.7.2Rear panel LEDs

ACT/LINK LED

SPEED LED

ACT/LINK LED			SPEED LED
Status	Description	Status		Description
OFF	No link	OFF		10 Mbps connection
GREEN	Linked	ORANGE		100 Mbps connection
BLINKING	Data activity	GREEN		1 Gbps connection

1-8	Chapter 1: Product Introduction

Hardware Setup

2

This chapter lists the hardware setup procedures that you have to perform when installing system components. It includes description of the jumpers and connectors on the motherboard.

2.1Chassis cover

2.1.1Removing the side cover

•Ensure that you unplug the power cord before removing the side cover.

•Take extra care when removing the side cover. Keep your fingers from components inside the chassis that can cause injury, such as the CPU fan, rear fan, and other sharp-edged parts.

•The images of the workstation shown in this section are for reference purposes only and may not exactly match the model you purchase.

To remove the side cover:

1.Remove the two screws that secure the

side cover.

Screws

2. Press the side cover locks outward.

Side cover locks

2-2	Chapter 2: Hardware Setup

3.Slightly pull the side cover toward the rear just enough to detach it from the chassis.

4.Remove the cover and set it aside.

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2-3

2.2CPU installation

The motherboard comes with a surface mount LGA2066 socket designed for the Intel®

Xeon-W Series Processors.

Ensure that you install the correct CPU designed for LGA2066 socket only. DO NOT install a CPU designed for other sockets on the LGA2066 socket.

•Ensure that all power cables are unplugged before installing the CPU.

•Upon purchase of the motherboard, ensure that the PnP cap is on the socket and the socket contacts are not bent. Contact your retailer immediately if the PnP cap is missing, or if you see any damage to the PnP cap/socket contacts/motherboard components. ASUS will shoulder the cost of repair only if the damage is shipment/ transit-related.

•Keep the cap after installing the motherboard. ASUS will process Return Merchandise Authorization (RMA) requests only if the motherboard comes with the cap on the LGA2066 socket.

•The product warranty does not cover damage to the socket contacts resulting from incorrect CPU installation/removal, or misplacement/loss/incorrect removal of the PnP cap.

2-4	Chapter 2: Hardware Setup

A

B

A

Triangle mark

A

Triangle mark

ASUS ESC700 G4

2-5

A

B

C

B

Apply the Thermal Interface Material to the CPU heatsink and CPU before you install the heatsink and fan, if necessary.

2-6	Chapter 2: Hardware Setup

2.3CPU heatsink and fan assembly installation

To install the CPU heatsink and fan assembly

ASUS ESC700 G4

2-7

2.4System memory

The motherboard comes with eight (8) DDR 4 (Double Data Rate 4) Dual Inline Memory Modules (DIMM) slots.

A DDR4 module is notched differently from a DDR, DDR2 or DDR3 module. DO NOT install a DDR, DDR2 or DDR3 memory module to the DDR4 slot.

Recommended memory configurations

Intel® Xeon-W Series Processors

2-8	Chapter 2: Hardware Setup

Memory configurations

You may install 4 GB, 8 GB, 16 GB, and 32 GB RDIMMs; and 32 GB, and 64 GB LRDIMMs into the DIMM sockets.

• The default memory operation frequency is dependent on its Serial Presence Detect (SPD), which is the standard way of accessing information from a memory module. Under the default state, some memory modules for overclocking may operate at a lower frequency than the vendor-marked value.

•For system stability, use a more efficient memory cooling system to support a full memory load (8 DIMMs) or overclocking condition.

•Always install the DIMMS with the same CAS Latency. For an optimum compatibility, we recommend that you install memory modules of the same version or data code

(D/C) from the same vendor. Check with the vendor to get the correct memory modules.

•Visit the ASUS website for the latest QVL.

ASUS ESC700 G4

2-9

2.4.1Installing a DIMM on a single clip DIMM socket

1.	Unlock a DIMM socket by pressing the DIMM notch
	retaining clip outward.
2.	Align a DIMM on the socket such that
	the notch on the DIMM matches the
	DIMM slot key on the socket.
	DIMM slot key	Unlocked retaining clip

A DIMM is keyed with a notch so that it fits in only one direction. DO NOT force a DIMM into a socket in the wrong direction to avoid damaging the DIMM.

3.Hold the DIMM by both of its ends then insert the DIMM vertically into the

socket. Apply force to both ends of the DIMM simultaneously until the retaining clip snaps back into place and the DIMM cannot be pushed in any further to ensure proper sitting of the DIMM.

Locked Retaining Clip

Always insert the DIMM into the socket vertically to prevent DIMM notch damage.

•To install two or more DIMMs, refer to the user guide bundled in the motherboard

package.

•Refer to the user guide for qualified vendor lists of the memory modules.

Removing a DIMM from a single clip DIMM socket

1.Press the retaining clip outward to unlock the DIMM.

2. Remove the DIMM from the socket.

Support the DIMM lightly with your fingers when pressing the retaining clips. The DIMM might get damaged when it flips out with extra force.

2-10	Chapter 2: Hardware Setup

2.5Front panel cover

Before you can install a 5.25-inch drive, you should first remove the front panel cover.

Ensure to unplug the power cable before installing or removing any system components. Failure to do so may cause damage to the motherboard and other system components!

2.5.1Removing the front panel cover

To remove the front panel cover:

1.Locate the front panel assembly lock then slide it outward to unlock the latches that secures the front panel cover to the chassis.

Assembly lock

2.Remove the front panel assembly from the chassis and set it aside.

Front panel assembly

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2-11

2.65.25-inch drives

This system comes with three 5.25-inch drive bays located on the upper front section of the chassis.

If your system came with an optical drive, the optical drive occupies the topmost bay (1). The lower bays (2 and 3) are available for additional 5.25-inch optical, zip, or floppy disk drives.

Installing a 5.25-inch drive

To install a 5.25-inch drive:

1. Remove the front panel cover. Refer to the Removing the front panel cover section for more information.

2. Pull the bay locks outward.

Bay locks

3.Remove the metal cover of the bay you intend to use.

Screw driver

Metal cover

Take extra care when removing the metal cover. Use tools such as a screw driver to bend and remove the metal cover to avoid physical injury.

2-12	Chapter 2: Hardware Setup