ASUS ESC4000A-E10 Service Manual

ESC4000A-E10

2U Rackmount Server User Guide

E16748 First Edition June 2020

No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK COMPUTER INC. (“ASUS”).

ASUS provides this manual “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties or conditions of merchantability or fitness for a particular purpose. In no event shall ASUS, its directors, officers, employees, or agents be liable for any indirect, special, incidental, or consequential damages (including damages for loss of profits, loss of business, loss of use or data, interruption of business and the like), even if ASUS has been advised of the possibility of such damages arising from any defect or error in this manual or product.

Specifications and information contained in this manual ae furnished for informational use only, and are subject to change at any time without notice, and should not be construed as a commitment by ASUS. ASUS assumes no responsibility or liability for any errors or inaccuracies that may appear in this manual, including the products and software described in it.

Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.

Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owners’ benefit, without intent to infringe.

Contents

Safety information ...................................................................................................... vi

About this guide ........................................................................................................ vii

Chapter 1: Product Introduction

1.1 System package contents ......................................................................... 1-2

1.2 Serial number label .................................................................................... 1-2

1.3 System specifications ...............................................................................1-3

1.4 Front panel features ...................................................................................1-5

1.5 Rear panel features .................................................................................... 1-5

1.6 Internal features ......................................................................................... 1-6

1.7 LED information ......................................................................................... 1-7

1.7.1 Front panel LEDs ........................................................................1-7

1.7.2 LAN (RJ-45) LEDs ......................................................................1-8

1.7.3 HDD status LEDs ........................................................................1-9

1.7.4 Q-Code/Port 80 status LEDs.....................................................1-10

Chapter 2: Hardware Setup

2.1 Chassis cover ............................................................................................. 2-2

2.1.1 Air duct ........................................................................................2-4

2.2 Central Processing Unit (CPU) .................................................................2-5

2.2.1 Installing the CPU and heatsink ..................................................2-5

2.3 System memory .........................................................................................2-9

2.3.1 Overview ..................................................................................... 2-9

2.3.2 Memory Configurations ...............................................................2-9

2.4 Hard disk drives ....................................................................................... 2-11

2.4.1 Installing the 3.5-inch SATA HDD/SAS HDD ............................ 2-11

2.4.2 Installing the 2.5-inch SSD/SATA HDD/SAS HDD/NVMe.........2-12

2.5 Expansion slots ........................................................................................2-13

2.5.1 The PCI Express riser card .......................................................2-13

2.5.2 Installing an ASUS PIKE II card ................................................2-16

2.5.3 Installing an M.2 expansion card...............................................2-22

2.5.4 Installing an M.2 (NGFF) card ...................................................2-25

2.5.5 Configuring an expansion card .................................................2-26

2.6 Cable connections ................................................................................... 2-27

2.7 SATA/SAS backplane cabling ................................................................. 2-28

iii

Contents

2.8 Removable/optional components ...........................................................2-29

2.8.1 Cable organizer metal cover .....................................................2-29

2.8.2 System fans ..............................................................................2-30

2.8.3 Redundant power supply units ..................................................2-31

2.8.4 U.2 drives ..................................................................................2-33

2.8.5 Installing Accelerators ...............................................................2-35

Chapter 3: Installation Options

3.1 Friction Rail Kit ...........................................................................................3-2

3.1.1 Attaching the rack rails ...............................................................3-2

Chapter 4: Motherboard Infomation

4.1 KRPG-U8 Motherboard layout ..................................................................4-2

4.2 Jumpers ...................................................................................................... 4-4

4.3 Internal connectors .................................................................................... 4-8

4.4 Onboard LEDs .......................................................................................... 4-16

Chapter 5: BIOS Setup

5.1 Managing and updating your BIOS .......................................................... 5-2

5.1.1 ASUS CrashFree BIOS 3 utility...................................................5-2

5.1.2 ASUS EZ Flash Utility .................................................................5-3

5.1.3 BUPDATER utility .......................................................................5-4

5.2 BIOS setup program .................................................................................. 5-6

5.2.1 BIOS menu screen ......................................................................5-7

5.2.2 Menu bar .....................................................................................5-7

5.2.3 Menu items..................................................................................5-8

5.2.4 Submenu items ...........................................................................5-8

5.2.5 Navigation keys ...........................................................................5-8

5.2.6 General help................................................................................5-8

5.2.7 Configuration fields .....................................................................5-8

5.2.8 Pop-up window............................................................................5-8

5.2.9 Scroll bar .....................................................................................5-8

5.3 Main menu ..................................................................................................5-9

5.3.1 System Date [Day xx/xx/xxxx] .....................................................5-9

5.3.2 System Time [xx:xx:xx] ...............................................................5-9

5.4 Performance Tuning menu ......................................................................5-10

Contents

5.5 Advanced menu .......................................................................................5-12

5.5.1 Trusted Computing....................................................................5-12

5.5.2 PSP Firmware Versions ............................................................5-13

5.5.3 APM Configuration ....................................................................5-13

5.5.4 Onboard LAN Configuration .....................................................5-14

5.5.5 Serial Port Console Redirection ................................................5-15

5.5.6 CPU Configuration ....................................................................5-17

5.5.7 PCI Subsystem Settings ...........................................................5-18

5.5.8 USB Configuration ....................................................................5-19

5.5.9 Network Stack Configuration.....................................................5-20

5.5.10 CSM Configuration .................................................................... 5-21

5.5.11 NVMe Configuration .................................................................. 5-22

5.5.12 SATA Configuration .................................................................. 5-22

5.5.13 AMD Mem Configuration Status................................................ 5-23

5.5.14 iSCSI Configuration...................................................................5-23

5.6 Chipset menu ...........................................................................................5-24

5.7 Security menu ..........................................................................................5-25

5.8 Boot menu ................................................................................................5-28

5.9 Tool menu ................................................................................................. 5-29

5.10 Save & Exit menu ..................................................................................... 5-30

5.11 AMD CBS menu ........................................................................................ 5-31

5.11.1 CPU Common Options.............................................................. 5-31

5.11.2 DF Common Options ................................................................ 5-33

5.11.3 UMC Common Option ............................................................... 5-35

5.11.4 NBIO Common Options ............................................................ 5-40

5.11.5 NTB Common Options .............................................................. 5-44

5.12 Event Logs menu ..................................................................................... 5-45

5.12.1 Change Smbios Event Log Settings ......................................... 5-45

5.12.2 View Smbios Event Log ............................................................ 5-46

5.13 Server Mgmt menu ................................................................................... 5-47

Chapter 6: Driver Installation

6.1 Running the Support DVD ......................................................................... 7-2

Appendix

KRPG-U8 block diagram ......................................................................................... A-2

Notices .................................................................................................................... A-3

ASUS contact information ...................................................................................... A-6

Safety information

Electrical Safety

• Before installing or removing signal cables, ensure that the power cables for the system unit and all attached devices are unplugged.

• To prevent electrical shock hazard, disconnect the power cable from the electrical outlet before relocating the system.

• When adding or removing any additional devices to or from the system, ensure that the power cables for the devices are unplugged before the signal cables are connected. If possible, disconnect all power cables from the existing system before you add a device.

• If the power supply is broken, do not try to fix it by yourself. Contact a qualified service technician or your dealer.

Operation Safety

• Any mechanical operation on this server must be conducted by certified or experienced engineers.

• Before operating the server, carefully read all the manuals included with the server package.

• Before using the server, ensure all cables are correctly connected and the power cables are not damaged. If any damage is detected, contact your dealer as soon as possible.

• To avoid short circuits, keep paper clips, screws, and staples away from connectors, slots, sockets and circuitry.

• Avoid dust, humidity, and temperature extremes. Place the server on a stable surface.

This product is equipped with a three-wire power cable and plug for the user’s safety. Use the power cable with a properly grounded electrical outlet to avoid electrical shock.

CAUTION! This server system is heavy. Ask for assistance when moving or carrying the system.

Heavy System

About this guide

Audience

This user guide is intended for system integrators, and experienced users with at least basic knowledge of configuring a server.

Contents

This guide contains the following parts:

1. Chapter 1: Product Introduction

This chapter describes the general features of the server, including sections on front panel and rear panel specifications.

2. Chapter 2: Hardware Setup

This chapter lists the hardware setup procedures that you have to perform when installing or removing system components.

3. Chapter 3: Installation Options

This chapter describes how to install optional components into the barebone server.

4. Chapter 4: Motherboard Information

This chapter gives information about the motherboard that comes with the server. This chapter includes the motherboard layout, jumper settings, and connector locations.

5. Chapter 5: BIOS Setup

This chapter tells how to change system settings through the BIOS Setup menus and describes the BIOS parameters.

6. Chapter 6: Driver Installation

This chapter provides instructions for installing the necessary drivers for different system components.

vii

Conventions

To ensure that you perform certain tasks properly, take note of the following symbols used throughout this manual.

DANGER/WARNING: Information to prevent injury to yourself when trying to

CAUTION: Information to prevent damage to the components when trying to

IMPORTANT: Instructions that you MUST follow to complete a task.

NOTE: Tips and additional information to help you complete a task.

complete a task.

Typography

Bold text

Italics

<Key> Keys enclosed in the less-than and greater-than

Example: <Enter> means that you must press the

<Key1>+<Key2>+<Key3> If you must press two or more keys simultaneously,

Example: <Ctrl>+<Alt>+<Del>

Command

Example: At the DOS prompt,

Indicates a menu or an item to select.

Used to emphasize a word or a phrase.

sign means that you must press the enclosed key.

Enter or Return key.

the key names are linked with a plus sign (+).

Means that you must type the command exactly

as shown, then supply the required item or value enclosed in brackets.

type the command line:

format A:/S

References

Refer to the following sources for additional information, and for product and software updates.

1. ASUS Control Center (ACC) user guide

This manual tells how to set up and use the proprietary ASUS server management utility.

2. ASUS websites

The ASUS websites worldwide provide updated information for all ASUS hardware and software products. Refer to the ASUS contact information.

viii

Chapter 1: Product Introduction

Product Introduction

This chapter describes the general features of the chassis kit. It includes sections on front panel and rear panel specifications.

1.1 System package contents

Check your system package for the following items.

ESC4000A-E10

Chassis ASUS 2U Rackmount Chassis

Motherboard ASUS KRPG-U8 Server Board

1 x MB Support DVD 1 x ACC instruction card 1 x Bag of Screws 2 x AC Power Cables

Accessory box

Optional Items

8 x 6+2-pin VGA Power cables 4 x ASUS CPU 8-pin Power cables 4 x GPU air ducts (for Nvidia/AMD cards) 1 x CPU heatsink 1 x Rail Kit

1 x OCP3.0 adapter card 1 x Hyper M.2 adapter card

If any of the above items is damaged or missing, contact your retailer.

1.2 Serial number label

Before requesting support from the ASUS Technical Support team, you must take note of the product’s serial number containing 12 characters such as xxS0xxxxxxxx. See the figure below.

With the correct serial number of the product, ASUS Technical Support team members can then offer a quicker and satisfying solution to your problems.

1-2

ESC4000A-E10

xxS0xxxxxxxx

The serial number is printed on the Asset tag.

Chapter 1: Product Introduction

1.3 System specifications

The ASUS ESC4000A-E10 Series servers features the ASUS KRPG-U8 server board that supports AMD EPYC™ 7002 Series Processor Family.

Model Name ESC4000A-E10

Processor / System Bus

Total Slots Capacity

Memory

Memory Type

Memory Size

Total PCI/PCI-X/ PCI-E/PIKE Slots

Expansion Slots

Slot Type

Storage Bays

Networking

Graphic

LAN

VGA

Security Front I/O ports

Rear I/O ports

Switch/LED

AMD EPYC™ 7002 Series Processor Family (up to TDP 280W)

8 (8-channel per CPU, 8 DIMM per CPU) Up to 2TB DDR4 3200 RDIMM

* Please refer to www.asus.com for latest memory AVL update

256GB, 128GB, 64GB, 32GB, 16GB*

* Please refer to www.asus.com for latest memory AVL update

Full-length/Full-height:

4 x PCI-E 4.0 x16 link for double-deck GPU / Full Length cards

or 8 x PCI-E 4.0 at x16 link with PLX SKU Board for single-deck GPU Cards

Half-length/Low-profile:

2 x PCI-E 4.0 x16 for butterfly riser slot

1 x PCI-E 4.0 x8 for internal HBA/RAID card 8 x 2.5" or 3.5" Hot-swap Storage Device Bays

(2 x NVMe as default; up to 4 x NVMe Supported) 2 x 1Gb/s LAN ports (Intel

1 x Dedicated management port AST2500 64MB

TPM2.0

4 x USB 3.2 Gen 1 ports

2 x USB 3.2 Gen 1 ports

2 x Gigabit LAN ports (RJ45)

1 x Management port (RJ45)

1 x VGA port

Front Switch/LED:

1 x Power Switch/LED

1 x Location Switch/LED

1 x HDD Access LED

1 x Message LED

1 x Q-Code/Port 80 LED

2 x LAN LED

Rear Switch/LED:

1 x Power switch/LED

1 x Location LED

1 x Message LED

1 x HDD Access LED

I350-AM2)

ASUS ESC4000A-E10

(continued on the next page)

1-3

System specifications

Model Name ESC4000A-E10

OS Support

Out of Band

Management Solution

Remote Hardware

Software

Dimension

Net Weight Kg (CPU, DRAM & HDD not included)

Gross Weight Kg (CPU, DRAM & HDD not included, Packing include)

Power Supply (following different configuration by region)

Environment

Always use PSUs with the same watt and power rating. Combining PSUs with different wattage (e.g. 1 x 1600 W + 1 x 2200 W) may yield unstable results and potential damage to your system.

Specifications are subject to change without notice.

Windows® Server 2019, RedHat® , SuSE®, Ubuntu, Vmware

* Please find the latest OS support from http://www.asus.com/

On-Board ASMB9-iKVM for KVM-over-IP

ASUS Control Center (Classic) 800mm x 440mm x 88mm (2U)

31.50” x 17.22” x 3.46”

34 kg

44 kg

1+1 Redundant 1600W 80 PLUS Platinum Power Supply

1+1 Redundant 2200W 80 PLUS Platinum Power Supply

Operation temperature: 10° ~ 35°

Non operation temperature: -40° ~ 70°

Non operation humidity: 20% ~ 90% ( Non condensing)

1-4

Chapter 1: Product Introduction

1.4 Front panel features

The barebone server features a simple yet stylish front panel. The power and location buttons, LED indicators, and USB ports are located and easily accessible on the front panel.

Refer to the

Steel handle

1.7.1 Front panel LEDs

Internal SAS/HBA/Storage bracket Expansion card cage

Hot-swap 3.5-inch storage bays Asset tag

section for the LED descriptions.

Q-code/Port 80 LED

USB 3.2 Gen 1 ports

Location button

Power button

USB 3.2 Gen 1 ports

Front panel LED

Steel handle

1.5 Rear panel features

The expansion slots and system power socket is located on the rear panel of the server. The middle part includes the I/O shield with openings for the rear panel connectors on the motherboard.

Half-length / Low-profile expansion slot

VGA port

USB 3.0 ports

LAN port 2

LAN port 1

DM_LAN1*

4 Full-length Expansion slots

• The rear I/O ports do not appear on the rear panel if motherboard is not present.

• *The DM_LAN1 port is for ASUS ASMB9-iKVM controller only.

ASUS ESC4000A-E10

Power cord connector and

Redundant power supply

4 Full-length Expansion slots

1-5

1.6 Internal features

The barebone server includes the basic components as shown.

1. Redundant power

2. ASUS KRPG-U8 server

3. System fans

4. SATA/SAS/U.2

5. Hot-swap Storage

6. PCI-E expansion boards

7. PCI-E x32 slot with

FAN7 FAN6

FAN1FAN2FAN3FAN4FAN5

8. Internal SAS/HBA/

supply and power fan (hidden)

board

backplane

Device bays (SAS, SATA, and U.2)

(hidden)

butterfly riser card

Storage bracket

1-6

A protection film is pre-attached to the front cover before shipping. Please remove the protection film before turning on the system for proper heat dissipation.

WARNING

HAZARDOUS MOVING PARTS

KEEP FINGERS AND OTHER BODY PARTS AWAY

Chapter 1: Product Introduction

1.7 LED information

1.7.1 Front panel LEDs

LED Icon

Power button with LED

HDD access LED

Message LED

Location button with LED

LAN2 LED

LAN1 LED

Message LED

HDD Access LED

Display status

Power button with LED

Description

ON System power on

OFF No activity

Blinking Data activity

OFF System is normal; no incoming event

ON A hardware monitor event is indicated

Location button with LED

LAN LEDs

ASUS ESC4000A-E10

OFF Function off

Location switch is pressed (Press the location switch

again to turn off)

OFF No LAN connection

Blinking LAN is transmitting or receiving data

ON LAN connection is present

1-7

1.7.2 LAN (RJ-45) LEDs

ACT/LINK LED SPEED LED

SPEED LEDACT/LINK LED

LAN1/LAN2 LEDs

ACT/LINK LED SPEED LED

Status Description Status Description

OFF No link OFF 10 Mbps connection

GREEN Linked ORANGE 100 Mbps connection

BLINKING Data activity GREEN 1 Gbps connection

Dedicated Management LAN (for ASMB9 and DM_LAN1)

ACT/LINK LED SPEED LED

Status Description Status Description

OFF No link OFF 10 Mbps connection

ORANGE Linked ORANGE 100 Mbps connection

BLINKING Data activity GREEN 1 Gbps connection

1-8

Chapter 1: Product Introduction

1.7.3 HDD status LEDs

Red LED

Green LED

SATA/SAS HDD LED Description

GREEN ON SATA/SAS HDD power ON

RED ON HDD has failed and should be swapped immediately

GREEN/ RED

GREEN Blinking Read/write data from/into the SATA/SAS HDD

Blinking RAID rebuilding

Blinking Locate

OFF HDD not found

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1-9

1.7.4 Q-Code/Port 80 status LEDs

The Q-Code LED provides a 2-digit display that shows the status of your system. Refer to the

Q-Code table

Action PHASE POST CODE TYPE DESCRIPTION

SEC Start up Security Phase

Quick VGA

of this user guide for more information about the 2-digit codes.

0x1 Progress First post code

0x2 Progress Load BSP microcode

0x3 Progress Perform early platform Initialization

0x4 Progress Set cache as ram for PEI phase

0x5 Progress Establish Stack

0x6 Progress CPU Early Initialization

0x10 Progress PEI Core Entry

PEI(Pre-EFI Initialization) phase

MRC Progress phase

DXE(Driver Execution Environment) phase

0x11 Progress PEI cache as ram CPU initial

0x15 Progress NB Initialization before installed memory

0x19 Progress SB Initialization before installed memory

0xB0 MRC Progress DIMM detect

0xB1 MRC Progress DIMM clock Initialization

0xB2 MRC Progress DIMM SPD data Initialization

0xB3 MRC Progress DIMM global early

0xB4 MRC Progress DIMM rank detect

0xB5 MRC Progress DIMM channel early

0xB6 MRC Progress DIMM DDRIO Initialization

0xB7 MRC Progress DIMM channel training

0xB8 MRC Progress DIMM Initialization throttling

0xB9 MRC Progress memory BIST

0xBA MRC Progress MEM memory Initialization

0xBB MRC Progress DIMM DDR memory map

0xBC MRC Progress RAS configuration

0xBD MRC Progress Get Margins

0xBE MRC Progress Memory SSA api Initialization

0xBF MRC Progress MRC done

0x32 Progress CPU POST-Memory Initialization

0x33 Progress CPU Cache Initialization

0x34 Progress Application Processor(s) (AP) Initialization

0x35 Progress BSP Selection

0x36 Progress CPU Initialization

0x37 Progress Pre-memory NB Initialization

0x3B Progress Pre-memory SB Initialization

0x4F Progress DXE Initial Program Load(IPL)

0x60 Progress DXE Core Started

0x61 Progress DXE NVRAM Initialization

0x62 Progress SB run-time Initialization

0x63 Progress CPU DXE Initialization

0x68 Progress PCI HB Initialization

0x69 Progress NB DXE Initialization

0x6A Progress NB DXE SMM Initialization

0x70 Progress SB DXE Initialization

0x71 Progress SB DXE SMM Initialization

0x72 Progress SB DEVICES Initialization

0x78 Progress ACPI Module Initialization

0x79 Progress CSM Initialization

0xD0 Progress CPU PM Structure Initialization

0xD1 Progress CPU PM CSR programming

0xD2 Progress CPU PM MSR programming

0xD3 Progress CPU PM PSTATE transition

0xD4 Progress CPU PM driver exit

0xD5 Progress CPU PM On ready to boot event

(continued on the next page)

1-10

Chapter 1: Product Introduction

Q-Code table

Action PHASE POST CODE TYPE DESCRIPTION

BDS(Boot Device Selection) phase

Normal boot

Operating system phase

0x90 Progress BDS started

0x91 Progress Connect device event

0x92 Progress PCI Bus Enumeration

0x93 Progress PCI Bus Enumeration

0x94 Progress PCI Bus Enumeration

0x95 Progress PCI Bus Enumeration

0x96 Progress PCI Bus Enumeration

0x97 Progress Console outout connect event

0x98 Progress Console input connect event

0x99 Progress AMI Super IO start

0x9A Progress AMI USB Driver Initialization

0x9B Progress AMI USB Driver Initialization

0x9C Progress AMI USB Driver Initialization

0x9D Progress AMI USB Driver Initialization

0xb2 Progress Legacy Option ROM Initialization

0xb3 Progress Reset system

0xb4 Progress USB hotplug

0xb6 Progress NVRAM clean up

0xb7 Progress NVRAM configuration reset

0xA0 Progress IDE, AHCI Initialization

0xA1 Progress IDE, AHCI Initialization

0xA2 Progress IDE, AHCI Initialization

0xA3 Progress IDE, AHCI Initialization

0x00~0xFF Progress Wait BMC ready

0xA8 Progress BIOS Setup Utility password verify

0xA9 Progress BIOS Setup Utility start

0xAB Progress BIOS Setup Utility input wait

0xAD Progress Ready to boot event

0xAE Progress Legacy boot event

0xAA Progress APIC mode

0xAC Progress PIC mode

ASUS ESC4000A-E10

1-11

1-12

Chapter 1: Product Introduction

Chapter 2: Hardware Setup

Hardware Setup

This chapter lists the hardware setup procedures that you have to perform when installing or removing system components.

2.1 Chassis cover

There are three parts of the chassis cover you may remove.

The diagrams in this section are for reference only. The system layout may vary with models, but the installation steps are the same for all models.

To remove the rear chassis cover:

1. Release the two (2) thumbscrews on the rear of the chassis.

2. Push and hold the cover buttons down, then slide the chassis cover towards the rear to disengage it from the chassis.

3. Lift the chassis cover to completely remove it from the chassis.

2-2

Chapter 2: Hardware Setup

To remove the middle chassis cover:

1. Press the cover latches down on both sides of the middle chassis cover.

2. Lift the chassis cover to completely remove it from the chassis.

To remove the front chassis cover:

1. Push and hold the cover buttons down, then slide the chassis cover towards the front to disengage it from the chassis.

2. Lift the chassis cover to completely remove it from the chassis.

A protection film is pre-attached to the system cover before shipping. Please remove the protection film before turning on the system for proper heat dissipation.

ASUS ESC4000A-E10

2-3

2.1.1 Air duct

The diagrams in this section are for reference only. The system layout may vary with

models, but the installation steps are the same for all models.

To remove the air duct:

1. Remove the three screws as shown.

2. Lift the air duct to remove it from the chassis.

To reinstall the air duct:

1. Align and replace the air duct to the chassis ensuring that the screw holes on the air duct match the screw holes on chassis.

2. Secure the air duct to the chassis with three screws.

2-4

Chapter 2: Hardware Setup

2.2 Central Processing Unit (CPU)

The motherboard comes with a surface mount Socket SP3 socket designed for the AMD EPYC™ 7002 Series Family processors.

• Upon purchase of the motherboard, ensure that the PnP cap is on the socket and the socket contacts are not bent. Contact your retailer immediately if the PnP cap is missing, or if you see any damage to the PnP cap/socket contacts/motherboard components. ASUS will shoulder the cost of repair only if the damage is shipment/ transit-related.

• Keep the cap after installing the motherboard. ASUS will process Return Merchandise Authorization (RMA) requests only if the motherboard comes with the cap on the InSocket SP3

• The product warranty does not cover damage to the socket contacts resulting from incorrect CPU installation/removal, or misplacement/loss/incorrect removal of the PnP cap.

2.2.1 Installing the CPU and heatsink

1. Remove the rear chassis cover. For more information, see the section

2. Remove the air duct. For more information, see the section

Air Duct

3. Locate the CPU socket on the motherboard.

Chassis cover

ASUS ESC4000A-E10

2-5

4. Loosen each screw one by one in the sequence shown on the socket to open the load plate.

5. Slightly lift open the rail frame.

6. Slide the external cap out of the rail frame.

Load plate

Rail frame

External cap

Rail frame

PnP cap

2-6

Chapter 2: Hardware Setup

7. Slide the carrier frame with CPU into the rail frame, then remove the PnP cap.

Carrier frame with CPU

The carrier frame with CPU fits in only one correct orientation. DO NOT force the carrier frame with CPU into the rail frame.

PnP cap

8. Gently push the rail frame just enough to let it sit on top of the CPU socket.

Carrier frame with CPU

Rail frame

9. Close the load plate just enough to let it sit on top of the CPU, then secure each screw one by one in the sequence shown on the socket to completely secure the load plate.

The load plate screws are T20 models. A torque value of 14+/-1.0 inch-lbf is recommended.

ASUS ESC4000A-E10

2-7

10. Twist each of the four screws with a screwdriver in the order shown in the illustration just enough to attach the heatsink to the motherboard. When the four screws are attached, tighten them one by one in a the same diagonal sequence to completely secure the heatsink.

The heatsink screws are T20 models. A torque value of 14+/-1.0 inch-lbf is recommended.

11. Reinstall the air duct. For more information, see the section

Air Duct

2-8

Chapter 2: Hardware Setup

2.3 System memory

2.3.1 Overview

The motherboard comes with eight (8) Double Data Rate 4 (DDR4) Dual Inline Memory Modules (DIMM) sockets.

The figure illustrates the location of the DDR4 DIMM sockets:

2.3.2 Memory Configurations

You may install 16 GB, 32 GB, 64 GB, 128 GB, 256 GB DDR4 RDIMMs into the DIMM sockets using the memory configurations in this section.

• Refer to ASUS Server AVL for the updated list of compatible DIMMs.

• Always install DIMMs with the same CAS latency. For optimum compatibility, it is recommended that you obtain memory modules from the same vendor.

• Start installing the DIMMs into the second slots (such as DIMM_A2 , DIMM_B2, etc.)

1 CPU Configuration

A1 B1 C1 D1 E1 F1 G1 H1

1 DIMM • 2 DIMMs • • 4 DIMMs • • • • 8 DIMMs • • • • • • • •

ASUS ESC4000A-E10

2-9

2.3.3 Installing a DIMM on a single clip DIMM socket

1. Press the retaining clip outward to unlock

DIMM notch

a DIMM socket.

2. Align a DIMM on the socket such that the notch on the DIMM matches the DIMM slot key on the socket.

A DIMM is keyed with a notch so that it fits in only one direction. DO NOT force a DIMM into a socket in the wrong direction to avoid damaging the DIMM.

3. Hold the DIMM on both ends, then insert the DIMM vertically into the socket. Apply force to both ends of the DIMM simultaneously until the retaining clip snaps back into place, and the DIMM cannot be pushed in any further to ensure proper sitting of the DIMM.

Always insert the DIMM into the socket VERTICALLY to prevent damage to the DIMM notch.

• To install two or more DIMMs, refer to the user guide bundled in the motherboard package.

• Refer to www.asus.com for vendor lists of the memory modules.

DIMM slot key

Unlocked retaining clip

Locked Retaining Clip

Removing a DIMM from a single clip DIMM socket

1. Press the retaining clip outward to unlock the DIMM.

2. Remove the DIMM from the socket.

Support the DIMM lightly with your fingers when pressing the retaining clips. The DIMM might get damaged when it flips out with extra force.

2-10

Chapter 2: Hardware Setup

+ 112 hidden pages

ASUS ESC4000A-E10 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Safety information

About this guide

Chapter 1: Product Introduction

1.1 System package contents

1.2 Serial number label

1.3 System specifications

1.4 Front panel features

1.5 Rear panel features

1.6 Internal features

1.7 LED information

1.7.1 Front panel LEDs

1.7.2 LAN (RJ-45) LEDs

1.7.3 HDD status LEDs

1.7.4 Q-Code/Port 80 status LEDs

Chapter 2: Hardware Setup

2.1 Chassis cover

2.1.1 Air duct

2.2 Central Processing Unit (CPU)

2.2.1 Installing the CPU and heatsink

2.3 System memory

2.3.1 Overview

2.3.2 Memory Configurations