ASRock J3355M Service Manual

Version 1.0

Published August 2016

Copyright©2016 ASRock INC. All rights reserved.

Copyright Notice:

No part of this documentation may be reproduced, transcribed, transmitted, or
translated in any language, in any form or by any means, except duplication of
documentation by the purchaser for backup purpose, without written consent of
ASRock Inc.

Products and corporate names appearing in this documentation may or may not
be registered trademarks or copyrights of their respective companies, and are used
only for identication or explanation and to the owners’ benet, without intent to

infringe.

Disclaimer:

Specications and information contained in this documentation are furnished for
informational use only and subject to change without notice, and should not be
constructed as a commitment by ASRock. ASRock assumes no responsibility for
any errors or omissions that may appear in this documentation.

With respect to the contents of this documentation, ASRock does not provide
warranty of any kind, either expressed or implied, including but not limited to
the implied warranties or conditions of merchantability or tness for a particular
purpose.

In no event shall ASRock, its directors, ocers, employees, or agents be liable for
any indirect, special, incidental, or consequential damages (including damages for
loss of prots, loss of business, loss of data, interruption of business and the like),
even if ASRock has been advised of the possibility of such damages arising from any
defect or error in the documentation or product.

is device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that

may cause undesired operation.

CALIFORNIA, USA ONLY

e Lithium battery adopted on this motherboard contains Perchlorate, a toxic substance
controlled in Perchlorate Best Management Practices (BMP) regulations passed by the
California Legislature. When you discard the Lithium battery in California, USA, please
follow the related regulations in advance.
“Perchlorate Material-special handling may apply, see ww w.dtsc.ca.gov/hazardouswaste/
perchlorate”

ASRock Website: http://www.asrock.com

AUSTRALIA ONLY

Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and compensation for
any other reasonably foreseeable loss or damage caused by our goods. You are also entitled
to have the goods repaired or replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure. If you require assistance please call ASRock Tel
: [phone] ext.123 (Standard International call charges apply)

e terms HDMI™ and HDMI High-Denition Multimedia Interface, and the HDMI
logo are trademarks or registered trademarks of HDMI Licensing LLC in the United
States and other countries.

Contents

Chapter 1 Introduction 1

1.1 Package Contents 1

1.2 Specications 2

1.3 Motherboard Layout 5

1.4 I/O Panel 7

Chapter 2 Installation 9

2.1 Installing Memory Modules (DIMM) 10

2.2 Expansion Slot (PCI Express Slot) 12

2.3 Jumpers Setup 13

2.4 Onboard Headers and Connectors 14

Chapter 3 Software and Utilities Operation 18

3.1 Installing Drivers 18

3.2 ASRock Live Update & APP Shop 19

3.2.1 UI Overview 19

3.2.2 Apps 20

3.2.3 BIOS & Drivers 23

3.2.4 Setting 24

Chapter 4 UEFI SETUP UTILITY 25

4.1 Introduction 25

4.1.1 UEFI Menu Bar 25

4.1.2 Navigation Keys 26

4.2 Main Screen 27

4.3 Advanced Screen 28

4.3.1 CPU Conguration 29

4.3.2 Chipset Conguration 30

4.3.3 Storage Conguration 32

4.3.4 Super IO Conguration 33

4.3.5 ACPI Conguration 34

4.3.6 USB Conguration 36

4.3.7 Trusted Computing 37

4.4 Tools 38

4.5 Hardware Health Event Monitoring Screen 40

4.6 Security Screen 41

4.7 Boot Screen 42

4.8 Exit Screen 45

Chapter 1 Introduction

ank you for purchasing ASRock J3455M/J3355M motherboard, a reliable

motherboard produced under ASRock’s consistently stringent quality control.

It delivers excellent performance with robust design conforming to ASRock’s

commitment to quality and endurance.

In this manual, Chapter 1 and 2 contains the introduction of the motherboard

and step-by-step installation guides. Chapter 3 contains the operation guide of the

soware and utilities. Chapter 4 contains the conguration guide of the BIOS setup.

Becau se the motherboard specications and the BIOS soware might be updated, the
content of this documentation will be subject to change without notice. In case any
modications of this documentation occur, the upd ated version will be available on
ASRock’s website w ithout f urther notice. If you require technical support related to
this motherboard, please vi sit our website for s pecic information about the model
you are using. You may nd the l atest VGA cards and CPU suppor t list on ASRock’s
website a s well. ASRock website http://www.asrock.com.

1.1 Package Contents

ASRock J3455M/J3355M Motherboard (Micro ATX Form Factor)

•

ASRock J3455M/J3355M Quick Installation Guide

•

ASRock J3455M/J3355M Support CD

•

2 x Serial ATA (SATA) Data Cables (Optional)

•

1 x I/O Panel Shield

•

J3455M
J3355M

English

1

1.2 Specications

Platform

CPU

Memory

Expansion
Slot

•

•

•

•

•

•

* 2GB DRAM is not supported.

•

•

* Intel® Extreme Memory Prole (XMP) is not supported

•

•

Micro ATX Form Factor
Solid Capacitor design

Intel® Quad-Core Processor J3455 (up to 2.3 GHz)

(for J3455M)

Intel® Dual-Core Processor J3355 (up to 2.5 GHz)

(for J3355M)

Dual Channel DDR3/DDR3L Memory Technology
2 x DDR3/DDR3L DIMM Slots

Supports DDR3/DDR3L 1866/1600/1333 non-ECC, un­buered memory
Max. capacity of system memory: 16GB

1 x PCI Express 2.0 x16 Slot (PCIE2: x1 mode)
2 x PCI Express 2.0 x1 Slots

English

2

Graphics

• Integrated Intel® HD Graphics 500: 12 EUs inside (Up to
750 MHz) (for J3455M)

• Integrated Intel® HD Graphics 500: 12 EUs inside (Up to
700MHz) (for J3355M)

• DirectX 12, Pixel Shader 5.0

• ree graphics output options: D-Sub, DVI-D and HDMI

• Supports Triple Monitor

• Supports HDMI with max. resolution up to 4K x 2K

(3840x2160) @ 30Hz or 2560x1600 @ 60Hz

• Supports DVI-D with max. resolution up to 1920x1200 @
60Hz

• Supports D-Sub with max. resolution up to 2048x1536 @
60Hz

• Supports Auto Lip Sync, xvYCC and HBR (High Bit Rate
Audio) with HDMI Port (Compliant HDMI monitor is
required)

• Supports HW Accelerated Decoders: H.264 @ level 5.2,
HEVC (H.265) 10b @ MP level 5.1 (GPU accelerated), JPEG,
VP8, VP9

• Supports HDCP with DVI-D and HDMI Ports

• Supports Full HD 1080p Blu-ray (BD) playback with DVI-D

and HDMI Ports

Audio

LAN

Rear Panel
I/O

7.1 CH HD Audio (Realtek ALC887 Audio Codec)

•

* To congure 7.1 CH HD Audio, it is required to use an HD
front panel audio module and enable the multi-channel audio
feature through the audio driver.

Supports Surge Protection (ASRock Full Spike Protection)

•

ELNA Audio Caps

•

PCIE x1 Gigabit LAN 10/100/1000 Mb/s

•

Realtek RTL8111E

•

Supp or ts Wa ke- On-L AN

•

Supports Lightning/ESD Protection (ASRock Full Spike

•

Protection)
Supports LAN Cable Detection

•

Supports Energy Ecient Ethernet 802.3az

•

Supports PXE

•

1 x PS/2 Mouse Port

•

1 x PS/2 Keyboard Port

•

1 x D-Sub Port

•

1 x DVI-D Port

•

1 x HDMI Port

•

2 x USB 2.0 Ports (Supports ESD Protection (ASRock Full

•

Spike Protection))
2 x USB 3.0 Ports (Supports ESD Protection (ASRock Full

•

Spike Protection))
1 x RJ-45 LAN Port with LED (ACT/LINK LED and SPEED

•

LED)
HD Audio Jacks: Line in / Front Speaker / Microphone

•

J3455M
J3355M

Storage

Connector

2 x SATA3 6.0 Gb/s Connectors, support NCQ, AHCI and

•

Hot Plug

1 x Print Port Header

•

2 x COM Port Headers

•

1 x TPM Header

•

1 x Chassis Intrusion and Speaker Header

•

1 x CPU Fan Connector (3-pin)

•

1 x Chassis Fan Connector (3-pin)

•

1 x 24 pin ATX Power Connector

•

1 x Front Panel Audio Connector

•

English

3

BIOS
Feature

Hardware
Monitor

OS

Certica­tions

1 x BIOS_PH Connector

•

3 x USB 2.0 Headers (Support 5 USB 2.0 ports) (Supports ESD

•

Protection (ASRock Full Spike Protection))
1 x USB 3.0 Headers (Support 2 USB 3.0 ports) (Supports ESD

•

Protection (ASRock Full Spike Protection))

AMI UEFI Legal BIOS with GUI support

•

Supports Plug and Play

•

ACPI 5.0 compliant wa ke up events

•

Supports jumperfree

•

SMBIOS 2.7 support

•

CPU/Chassis temperature sensing

•

CPU/Chassis Fan Tachometer

•

CPU/Chassis Quiet Fan (Auto adjust chassis fan speed by

•

CPU temperature)
CPU/Chassis Fan multi-speed control

•

Voltage monitoring: +12V, +5V, +3.3V, CPU Vcore

•

Microso® Windows® 10 64-bit

•

* For the updated Windows® 10 driver, please visit ASRock 's
website for details: http://www.asrock.com

Linux: Ubuntu 16.10 / Fedora 25

•

FCC, CE, WHQL

•

ErP/EuP ready (ErP/EuP ready power supply is required)

•

English

4

* For detailed product information, please visit our website: http://www.asrock.com

1.3 Motherboard Layout

PCIE1

ATXPWR1

AUDIO
CODEC

5

CPU_FAN1

COM1

1

RoHS

1

HD_AUDIO1

2

6

8

BIOS
ROM

Front USB 3.0

LAN

CLRMOS1

1

USB3_2_3

19

1

USB_2_31USB_4_5

15

9

13

RJ-45 LAN

USB 2.0
T: USB0
B: USB1

PS2

Keyb oard

PS2

Mous e

CMOS

Battery

HDLED RESET

PLED PWRBTN

PANEL1

1

1

USB6

SPK_CI1

1

HDMI1

VGA1

DVI 1

USB 3.0
T: USB0
B: USB1

34

16 14

DDR 3_B2 (6 4 bit, 24 0-pin m odule )

DDR 3_A1 (6 4 bit, 24 0-pin m odule )

1

BIOS_PH

1

1

LPT1

COM2

1

17

PCIE3

PCIE2

Top:

LINE I N

Cent er:

FRON T

Bott om:

MIC IN

7

10

11

12

SATA3_1

SATA3_2

1

TPMS1

18

J3455M
J3355M

English

5

No. Description

1 BIOS_PH Connector

2 CPU Fan Connector (CPU_FAN1)

3 Clear CMOS Jumper (CLRMOS1)

4 2 x 240-pin DDR3 DIMM Slots (DDR3_A1, DDR3_B1)

5 ATX Power Connector (ATXPWR1)

6 SATA3 Connector (SATA3_1)

7 SATA3 Connector (SATA3_2)

8 USB 3.0 Header (USB3_2_3)

9 Chassis Intrusion and Speaker Header (SPK_CI1)

10 System Panel Header (PANEL1)

11 Chassis Fan Connector (CHA_FAN1)

12 USB 2.0 Header (USB_4_5)

13 USB 2.0 Header (USB6)

14 USB 2.0 Header (USB_2_3)

15 Print Port Header (LPT1)

16 COM Port Header (COM1)

17 COM Port Header (COM2)

18 TPM Header (TPMS1)

19 Front Panel Audio Header (HD_AUDIO1)

English

6

1.4 I/O Panel

1 2

No. Description No. Description

1 PS/2 Mouse Port 7 USB 3.0 Ports (USB3_01)

2 LAN RJ-45 Port* 8 HDMI Port

3 Line In (Light Blue)** 9 DVI-D Port

4 Front Speaker (Lime)** 10 D-Sub Port

5 Microphone (Pink)** 11 PS/2 Keyboard Port

6 USB 2.0 Ports (USB01)

J3455M
J3355M

3

4

567891011

* ere are two LEDs on each LAN port. Please refer to the table below for the LAN port LED indications.

ACT/LINK LED

SPEED LED

LAN Por t

Activity / Link LED Speed LED

Status Description Status Description

O No Link O 10Mbps connection
Blinking Data Activity Orange 100Mbps connection
On Link Green 1Gbps connection

English

7

**To congure 7.1 CH HD Audio, it is required to use an HD front panel audio module and e nable the multi­channel audio feature through the audio driver.

Please set Speaker Conguration to “7.1 Speaker”in the Realtek HD Audio Manager.

Function of the Audio Ports in 7.1-channel Conguration:

English

8

Port Function

Light Blue (Rear panel) Rear Speaker Out
Lime (Rear panel) Front Speaker Out
Pink (Rear panel) Central /Subwoofer Speaker Out
Lime (Front panel) Side Speaker Out

Chapter 2 Installation

is is a Micro ATX form factor motherboard. Before you install the motherboard,

study the conguration of your chassis to ensure that the motherboard ts into it.

Pre-installation Precautions

Take note of the following precautions before you install motherboard components

or change any motherboard settings.

Make sure to unplug the power cord before installing or removing the motherboard.

•

Failure to do so may cause physical injuries to you and damages to motherboard

components.

In order to avoid damage from static electricity to the motherboard’s components,

•

NEVER place your motherboard directly on a carpet. Also remember to use a grounded

wrist strap or touch a safety grounded object before you handle the components.

Hold components by the edges and do not touch the ICs.

•

Whenever you uninstall any components, place them on a grounded anti-static pad or

•

in the bag that comes with the components.

When placing screws to secure the motherboard to the chassis, please do not over-

•

tighten the screws! Doing so may damage the motherboard.

J3455M
J3355M

English

9

2.1 Installing Memory Modules (DIMM)

is motherboard provides two 240-pin DDR3 (Double Data Rate 3) DIMM slots,

and supports Dual Channel Memory Technology.

1. For dual channel cong uration , you always need to in stall identical (the same b rand,

speed , size and chip-type) DDR3 DI MM pairs.

2. It is unable to activate Dual Channel Memor y Technology with only one or three memory
module installed.

3. It is not allowed to install a DDR or DDR2 memory module into a DDR3 slot; other wise,
this motherboard and DIMM may be damaged.

e DIMM only ts in one correct orie ntation. It will cause permanent dam age to the
motherboard and the DIMM if you force the DIMM into the slot at incorrect orientation.

English

10

J3455M
J3355M

1

2

3

English

11