ASRock H310CM-ITX-ac Service Manual

Version 1.0

Published October 2018

Copyright©2018 ASRock INC. All rights reserved.

Copyright Notice:

No part of this documentation may be reproduced, transcribed, transmitted, or
translated in any language, in any form or by any means, except duplication of
documentation by the purchaser for backup purpose, without written consent of
ASRock Inc.

Products and corporate names appearing in this documentation may or may not
be registered trademarks or copyrights of their respective companies, and are used
only for identication or explanation and to the owners’ benet, without intent to

infringe.

Disclaimer:

Specications and information contained in this documentation are furnished for
informational use only and subject to change without notice, and should not be
constructed as a commitment by ASRock. ASRock assumes no responsibility for
any errors or omissions that may appear in this documentation.

With respect to the contents of this documentation, ASRock does not provide
warranty of any kind, either expressed or implied, including but not limited to
the implied warranties or conditions of merchantability or tness for a particular
purpose.

In no event shall ASRock, its directors, ocers, employees, or agents be liable for
any indirect, special, incidental, or consequential damages (including damages for
loss of prots, loss of business, loss of data, interruption of business and the like),
even if ASRock has been advised of the possibility of such damages arising from any
defect or error in the documentation or product.

is device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that

may cause undesired operation.

CALIFORNIA, USA ONLY

e Lithium battery adopted on this motherboard contains Perchlorate, a toxic substance
controlled in Perchlorate Best Management Practices (BMP) regulations passed by the
California Legislature. When you discard the Lithium battery in California, USA, please
follow the related regulations in advance.
“Perchlorate Material-special handling may apply, see ww w.dtsc.ca.gov/hazardouswaste/
perchlorate”

ASRock Website: http://www.asrock.com

AUSTRALIA ONLY

Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and compensation for
any other reasonably foreseeable loss or damage caused by our goods. You are also entitled
to have the goods repaired or replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure. If you require assistance please call ASRock Tel

: [phone] ext.123 (Standard International call charges apply)

e terms HDMI® and HDMI High-Denition Multimedia Interface, and the HDMI

logo are trademarks or registered trademarks of HDMI Licensing LLC in the United
States and other countries.

CE Warning

is device complies with directive 2014/53/EU issued by the Commision of the European
Community.

is equipment complies with EU radiation exposure limits set forth for an uncontrolled
environment.
is equipment should be installed and operated with minimum distance 20cm between
the radiator & your body.

Operations in the 5.15-5.35GHz band are restricted to indoor usage only.

Radio transmit power per transceiver ty pe

Function Frequency Maximum Output Power (EIRP)

2400-2483.5 MHz 18.5 + / -1.5 dbm

5150-5250 MHz 21.5 + / -1.5 dbm

WiFi

Bluetooth 2400-2483.5 MHz 8.5 + / -1.5 dbm

5250-5350 MHz

5470-5725 MHz

18.5 + / -1.5 dbm (no TPC)

21.5 + / -1.5 dbm (TPC)

25.5 + / -1.5 dbm (no TPC)

28.5 + / -1.5 dbm (TPC)

Contents

Chapter 1 Introduction 1

1.1 Package Contents 1

1.2 Specications 2

1.3 Motherboard Layout 6

1.4 I/O Panel 8

1.5 WiFi-802.11ac Module and ASRock WiFi 2.4/5 GHz Antenna 10

Chapter 2 Installation 12

2.1 Installing the CPU 13

2.2 Installing the CPU Fan and Heatsink 16

2.3 Installing Memory Modules (DIMM) 17

2.4 Expansion Slot (PCI Express Slot) 19

2.5 Jumpers Setup 20

2.6 Onboard Headers and Connectors 21

2.7 M.2_SSD (NGFF) Module Installation Guide (M2_1) 25

Chapter 3 Software and Utilities Operation 27

3.1 Installing Drivers 27

3.2 A-Tuning 28

3.2.1 Installing A-Tuning 28

3.2.2 Using A-Tuning 28

3.3 ASRock Live Update & APP Shop 31

3.3.1 UI Overview 31

3.3.2 Apps 32

3.3.3 BIOS & Drivers 35

3.3.4 Setting 36

Chapter 4 UEFI SETUP UTILITY 37

4.1 Introduction 37

4.2 EZ Mode 38

4.3 Advanced Mode 39

4.3.1 UEFI Menu Bar 39

4.3.2 Navigation Keys 40

4.4 Main Screen 41

4.5 OC Tweaker Screen 42

4.6 Advanced Screen 51

4.6.1 CPU Conguration 52

4.6.2 Chipset Conguration 54

4.6.3 Storage Conguration 56

4.6.4 Super IO Conguration 57

4.6.5 ACPI Conguration 58

4.6.6 USB Conguration 59

4.6.7 Trusted Computing 60

4.7 Tools 61

4.8 Hardware Health Event Monitoring Screen 63

4.9 Security Screen 65

4.10 Boot Screen 66

4.11 Exit Screen 69

H310CM-ITX/ac

Chapter 1 Introduction

ank you for purchasing ASRock H310CM-ITX/ac motherboard, a reliable

motherboard produced under ASRock’s consistently stringent quality control.

It delivers excellent performance with robust design conforming to ASRock’s

commitment to quality and endurance.

In this documentation, Chapter 1 and 2 contains the introduction of the

motherboard and step-by-step installation guides. Chapter 3 contains the operation

guide of the soware and utilities. Chapter 4 contains the conguration guide of

the BIOS setup.

Becau se the motherboard specications and the BIOS soware might be updated, the
content of this documentation will be subject to change without notice. In case any modi­cations of this documentation occur, the updated version will be available on ASRock’s
website w ithout further notice. If you require technical support relate d to this mother­board, please visit our website for specic information about the model you are using. You
may nd the l atest VGA cards and CPU support list on ASRock ’s website a s well. ASRock
website http://www.asrock.com.

1.1 Package Contents

ASRock H310CM-ITX/ac Motherboard (Mini-ITX Form Factor)

•

ASRock H310CM-ITX/ac Quick Installation Guide

•

ASRock H310CM-ITX/ac Support CD

•

2 x Serial ATA (SATA) Data Cables (Optional)

•

1 x I/O Panel Shield

•

2 x ASRock WiFi 2.4/5 GHz Antennas (O pt iona l)

•

1 x Screw for M.2 Socket (Optional)

•

English

1.2 Specications

Platform

CPU

Chipset

Memory

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Mini-ITX Form Factor

Solid Capacitor design

Supports 8th Generation Intel® CoreTM Processors (Socket

1151)

Digi Power design

5 Power Phase design

Supports Intel® Turbo Boost 2.0 Technology

Intel® H310

Dual Channel DDR4 Memory Technology

2 x DDR4 DIMM Slots

Supports DDR4 2666/2400/2133 non-ECC, un-buered

memory

Supports ECC UDIMM memory modules (operate in non-

ECC mode)

Max. capacity of system memory: 32GB

Supports Intel® Extreme Memory Prole (XMP) 2.0

15μ Gold Contact in DIMM Slots

1 x PCI Express 3.0 x16 Slot (PCIE1: x16 mode)

Expansion
Slot

Graphics

English

•

* Supports NVMe SSD as boot disks

1 x Vertical M.2 Socket (Key E) with the bundled WiFi-

•

802.11ac module (on the rear I/O)

* Intel® UHD Graphics Built-in Visuals and the VGA outputs

can be supported only with processors which are GPU

integrated.

Supports Intel® UHD Graphics Built-in Visuals : Intel®

•

Quick Sync Video with AVC, MVC (S3D) and MPEG-2 Full

HW Encode1, Intel® InTruTM 3D, Intel® Clear Video HD

Technology, Intel® InsiderTM, Intel® UHD Graphics

DirectX 12

•

2 3

HWAEncode/Decode: AVC/H.264, HEVC/H.265 8-bit,

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HEVC/H.265 10-bit, VP8, VP9 8-bit, VP9 10-bit (Decode

only), MPEG2, MJPEG, VC-1 (Decode only)

ree graphics output options: DVI-I, HDMI and

•

DisplayPort 1.2

* Supports up to 2 displays simultaneously

Supports HDMI with max. resolution up to 4K x 2K

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(4096x2160) @ 30Hz

Supports DisplayPort 1.2 with max. resolution up to 4K x 2K

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(4096x2304) @ 60Hz

Supports DVI-I with ma x. resolution up to 1920x1200 @

•

60Hz

Supports Auto Lip Sync, Deep Color (12bpc), xvYCC and

•

HBR (High Bit Rate Audio) with HDMI Port

(Compliant HDMI monitor is required)

Supports HDCP with DVI-I, HDMI and DisplayPort 1.2

•

Ports

Supports 4K Ultra HD (UHD) playback with HDMI and

•

DisplayPort 1.2 Ports

H310CM-ITX/ac

Audio

LAN

7.1 CH HD Audio (Realtek ALC887 Audio Codec)

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* To congure 7.1 CH HD Audio, it is required to use an HD

front panel audio module and enable the multi-channel audio

feature through the audio driver.

Supports Surge Protection

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ELNA Audio Caps

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Gigabit LAN 10/100/10 00 Mb/s

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Giga PHY Intel® I219V

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Supports Wake-On-LAN

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Supports Lightning/ESD Protection

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Supports Energy Ecient Ethernet 802.3az

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Supports PXE

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English

Wireless
LAN

Rear Panel
I/O

Storage

Intel® 802.11ac WiFi Module

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Supports IEEE 802.11a/b/g/n/ac

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Supports Dual-Band (2.4/5 GHz)

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Supports high speed wireless connections up to 433Mbps

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Supports Bluetooth 4.2 / 3.0 + High speed class II

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2 x Antenna Ports

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1 x PS/2 Mouse/Keyboard Port

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1 x DVI-I Port

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1 x HDMI Port

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1 x DisplayPort 1.2

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2 x USB 2.0 Ports (Supports ESD Protection)

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2 x USB 3.1 Gen1 Ports (Supports ESD Protection)

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1 x RJ-45 LAN Port with LED (ACT/LINK LED and SPEED

•

LED)

HD Audio Jacks: Line in / Front Speaker / Microphone

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4 x SATA3 6.0 Gb/s Connectors, support NCQ, AHCI and

•

Hot Plug*

* If M2_1 is occupied by a SATA-type M.2 device, SATA3_0 will

be disabled.

1 x M.2 Socket, supports M Key t ype 2280 M.2 SATA3 6.0

•

Gb/s module and M.2 PCI Express module up to Gen2 x4 (20

Gb/s)**

** Supports NVMe SSD as boot disks

** Supports ASRock U.2 Kit

1 x Chassis Intrusion Headers

Connector

English

•

1 x CPU Fan Connector (4-pin)

•

* e CPU Fan Connector supports the CPU fan of ma ximum

1A (12W) fan power.

1 x Chassis Fan Connector (4-pin)

•

* e Chassis Fan Connector supports the Chassis fan of maxi-

mum 1A (12W) fan power.

1 x Chassis/Water Pump Fan Connector (4-pin) (Smart Fan

•

Speed Control)

* e Chassis/Water Pump Fan supports the water cooler fan of

maximum 2A (24W) fan power.

* CHA_FAN1/WP can auto detect if 3-pin or 4-pin fan is in use.

4 5

BIOS
Feature

Hardware
Monitor

1 x 24 pin ATX Power Connector

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1 x 8 pin 12V Power Connector

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1 x Front Panel Audio Connector

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1 x USB 2.0 Header (Supports 2 USB 2.0 ports) (Supports

•

ESD Protection)

1 x USB 3.1 Gen1 Header (Supports 2 USB 3.1 Gen1 ports)

•

(Supports ESD Protection)

AMI UEFI Legal BIOS with multilingual GUI support

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ACPI 6.0 Compliant wake up events

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SMBIOS 2.7 Support

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CPU, DRAM, PCH 1.0V, VCCST Voltage Multi-adjustment

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Temperature Sensing: CPU, Chassis, Chassis/Water Pump

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Fans

Fan Tachometer: CPU, Chassis, Chassis/Water Pump Fans

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Quiet Fan (Auto adjust chassis fan speed by CPU tempera-

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ture): CPU, Chassis, Chassis/Water Pump Fans

Fan Multi-Speed Control: CPU, Chassis, Chassis/Water

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Pump Fans

CASE OPEN detection

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Voltage monitoring: +12V, +5V, +3.3V, CPU Vcore

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H310CM-ITX/ac

OS

Certica­tions

* For detailed product information, please visit our website: http://www.asrock .com

Please realize that the re is a certain r isk involved with overclo cking, including adju sting
the setting in the BIOS, applying Untied Overclocking Technolog y, or using third-party
overclocking to ols. O verclocking may aect your system’s stability, or even cause damage to
the components and devices of your system. It should be done at your ow n risk and expense.
We are not responsibl e for possible damage caused by overclo cking.

Microso® Windows® 10 64-bit

FCC, CE

•

ErP/EuP ready (ErP/EuP ready power supply is required)

•

English

PCIE1

DDR4_ A1 ( 64 b it , 28 8- pi n mo dule)

DDR4_ B1 ( 64 b it , 28 8- pi n mo dule)

CPU_FAN1

CHA_FAN1/WP

RoHS

H310CM-ITX/ac

3

6

8

7

PS2

Keyb oard

/Mou se

16

15

14

AUDIO
CODEC

5

1

HD_AUDIO1

1

SPEAKE R1

Intel

H310

ATXPW R1

USB3_ 3_4

1

4

2

PANEL1

HDLED RESET

PLED PWRBTN

1

Top:

LINE I N

Cent er:

FRON T

Bott om:

MIC IN

SATA3_3

SATA3_2

1

CLRMOS1

SATA3_1

SATA3_0

1

USB_3_4

M2_ 1

C 1

T

Top:
RJ-45

USB 3.1 Gen1

T: USB1
B: USB2

USB 2.0
T: USB1
B: USB2

1

9

10

11

12

BIOS
ROM

M2_WIFI1

DISPLAY1

17

HDMI1

DVI 1

CI1

1

BAT1

CHA_FA N2

13

1.3 Motherboard Layout

English

6 7

No. Description

1 ATX 12V Power Connector (ATX12V1)

2 Chassis Fan / Waterpump Fan Connector (CHA_FAN1/WP)

3 CPU Fan Connector (CPU_FAN1)

4 2 x 288-pin DDR4 DIMM Slots (DDR4_A1, DDR4_B1)

5 ATX Power Connector (ATXPWR1)

6 USB 3.1 Gen1 Header (USB3_3_4)

7 SATA3 Connector (SATA3_1)

8 SATA3 Connector (SATA3_0)

9 SATA3 Connector (SATA3_3)

10 SATA3 Connector (SATA3_2)

11 System Panel Header (PANEL1)

12 USB 2.0 Header (USB_3_4)

13 Chassis Fan Connector (CHA_FAN2)

14 Clear CMOS Jumper (CLRMOS1)

15 Chassis Intrusion Header (CI1)

16 Chassis Speaker Header (SPEAKER1)

17 Front Panel Audio Header (HD_AUDIO1)

H310CM-ITX/ac

English

1.4 I/O Panel

3

1

2

4

11

10

9

8

7

5

6

No. Description No. Description

1 USB 2.0 Ports (USB_1_2) 7 USB 3.1 Gen1 Ports (USB3_1_ 2)

2 LAN RJ-45 Port* 8 PS/2 Mouse/Keyboard Port

3 Line In (Light Blue)** 9 DisplayPort 1.2 (DISPLAY1)

4 Front Speaker (Lime)** 10 DVI-I Port (DV I1)

5 Microphone (Pink)** 11 HDMI Port (HDMI1)

6 Antenna Ports

* ere are two LEDs on each LAN port. Please refer to the table below for the LAN port LED indications .

ACT/LINK LED

SPEED LED

LAN Por t

Activity / Link LED Speed LED

Status Description Status Description

O No Link O 10Mbps connection
Blinking Data Activity Orange 100Mbps connection
On Link Green 1Gbps connection

English

8 9

H310CM-ITX/ac

** To congure 7.1 CH HD Audio, it i s required to use an HD front panel audio module and enable the multi­channel audio feature through the audio driver.

Please set Speaker Conguration to “7.1 Speaker”in the Realtek HD Audio Manager.

Function of the Audio Ports in 7.1-channel Conguration:

Port Function

Light Blue (Rear panel) Rear Speaker Out
Lime (Rear panel) Front Speaker Out
Pink (Rear panel) Central /Subwoofer Speaker Out
Lime (Front panel) Side Speaker Out

English

1.5 WiFi-802.11ac Module and ASRock WiFi 2.4/5 GHz Antenna

WiFi-802.11ac + BT Module

is motherboard comes with an exclusive WiFi 802.11 a/b/g/n/ac + BT v4.2

module (pre-installed on the rear I/O panel) that oers support for WiFi 802.11 a/b/

g/n/ac connectivity standards and Bluetooth v4.2. WiFi + BT module is an easy-to-

use wireless local area network (WLAN) adapter to support WiFi + BT. Bluetooth

v4.2 standard features Smart Ready technology that adds a whole new class of

functionality into the mobile devices. BT 4.2 also includes Low Energy Technolog y

and ensures extraordinary low power consumption for PCs.

* e transmission speed may vary according to the environment.

English

10 11

WiFi Antennas Installation Guide

H310CM-ITX/ac

Step 1

Prepare the WiFi 2.4/5 GHz Antennas that come

with the package.

Step 2

Connect the two WiFi 2.4/5 GHz Antennas to

the antenna connectors. Turn the antenna clock-

wise until it is securely connected.

Step 3

Set the WiFi 2.4/5 GHz Antenna as shown in the

illustration.

*You may need to adjust the direction of

the antenna for a stronger signal.

English

Chapter 2 Installation

is is a Mini-ITX form factor motherboard. Before you install the motherboard,

study the conguration of your chassis to ensure that the motherboard ts into it.

Pre-installation Precautions

Take note of the following precautions before you install motherboard components

or change any motherboard settings.

Make sure to unplug the power cord before installing or removing the motherboard

•

components. Failure to do so may cause physical injuries and damages to motherboard

components.

In order to avoid damage from static electricity to the motherboard’s components,

•

NEVER place your motherboard directly on a carpet. Also remember to use a grounded

wrist strap or touch a safety grounded object before you handle the components.

Hold components by the edges and do not touch the ICs.

•

Whenever you uninstall any components, place them on a grounded anti-static pad or

•

in the bag that comes with the components.

When placing screws to secure the motherboard to the chassis, please do not over-

•

tighten the screws! Doing so may damage the motherboard.

English

12 13

2.1 Installing the CPU

1. Before you insert the 1151-Pin CPU into the socket, please check if the PnP cap is on the
socket, if the CPU surface is unclean, or if there are any bent pins in the socket. Do not
force to in sert the CPU into the socket if above situation is found. Otherwise, the CPU
will be seriously damaged.

2. Unplug all power c ables before in stalling the CPU.

1

H310CM-ITX/ac

A

B

2

English

3

4

5

English

14 15

Please save and replace the cover if the processor i s removed. e cover must be placed if
you wish to return the motherboard for aer service.

H310CM-ITX/ac

English

2.2 Installing the CPU Fan and Heatsink

1 2

FAN

CPU_

English

16 17

H310CM-ITX/ac

2.3 Installing Memory Modules (DIMM)

is motherboard provides two 288-pin DDR4 (Double Data Rate 4) DIMM slots,

and supports Dual Channel Memory Technology.

1. For dual channel cong uration , you always need to in stall identical (the same b rand,
speed , size and chip-type) DDR4 DIMM pairs.

2. It is unable to activate Du al Channel Memory Technology with only one memory module
installed.

3. It is not allowed to install a DDR, DDR2 or DDR3 memory module into a DDR4 sl ot;
otherwise , this motherboard and DIM M may be damaged..

e DIMM only ts in one correct orientation. It will cause permanent dam age to the
motherboard and the DIMM if you force the DIMM into the slot at incorrect orientation.

English

1

2

3

English

18 19