Version 1.0
Published April 2019
Copyright©2019 ASRock INC. All rights reserved.
Copyright Notice:
No part of this documentation may be reproduced, transcribed, transmitted, or
translated in any language, in any form or by any means, except duplication of
documentation by the purchaser for backup purpose, without written consent of
ASRock Inc.
Products and corporate names appearing in this documentation may or may not
be registered trademarks or copyrights of their respective companies, and are used
only for identication or explanation and to the owners’ benet, without intent to
infringe.
Disclaimer:
Specications and information contained in this documentation are furnished for
informational use only and subject to change without notice, and should not be
constructed as a commitment by ASRock. ASRock assumes no responsibility for
any errors or omissions that may appear in this documentation.
With respect to the contents of this documentation, ASRock does not provide
warranty of any kind, either expressed or implied, including but not limited to
the implied warranties or conditions of merchantability or tness for a particular
purpose.
In no event shall ASRock, its directors, ocers, employees, or agents be liable for
any indirect, special, incidental, or consequential damages (including damages for
loss of prots, loss of business, loss of data, interruption of business and the like),
even if ASRock has been advised of the possibilit y of such damages arising from any
defect or error in the documentation or product.
is device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
CALIFORNIA, USA ONLY
e Lithium battery adopted on this motherboard contains Perchlorate, a toxic substance
controlled in Perchlorate Best Management Practices (BMP) regulations passed by the
California Legislature. When you discard the Lithium battery in California, USA, please
follow the related regulations in advance.
“Perchlorate Material-special handling may apply, see ww w.dtsc.ca.gov/hazardouswaste/
perchlorate”
ASRock Website: http://www.asrock.com
AUSTRALIA ONLY
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and
compensation for any other reasonably foreseeable loss or damage caused by our
goods. You are also entitled to have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not amount to a major failure. If
you require assistance please call ASRock Tel : +886-2-28965588 ext.123 (Standard
International call charges apply)
e terms HDMI® and HDMI High-Denition Multimedia Interface, and the
HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the
United States and other countries.
Contents
Chapter 1 Introduction 1
1.1 Package Contents 1
1.2 Specications 2
1.3 Motherboard Layout 6
1.4 I/O Panel 8
Chapter 2 Installation 10
2.1 Installing the CPU 11
2.2 Installing the CPU Fan and Heatsink 14
2.3 Installing Memory Modules (DIMM) 15
2.4 Expansion Slots (PCI Express Slots) 17
2.5 Onboard Headers and Connectors 18
Chapter 3 Software and Utilities Operation 22
3.1 Installing Drivers 22
3.2 A-Tuning 23
3.3 ASRock Live Update & APP Shop 26
3.3.1 UI Overview 26
3.3.2 Apps 27
3.3.3 BIOS & Drivers 30
3.3.4 Setting 31
Chapter 4 UEFI SETUP UTILITY 32
4.1 Introduction 32
4.2 EZ Mode 33
4.3 Advanced Mode 34
4.3.1 UEFI Menu Bar 34
4.3.2 Navigation Keys 35
4.4 Main Screen 36
4.5 OC Tweaker Screen 37
4.6 Advanced Screen 46
4.6.1 CPU Conguration 47
4.6.2 Chipset Conguration 49
4.6.3 Storage Conguration 51
4.6.4 Super IO Conguration 52
4.6.5 ACPI Conguration 53
4.6.6 USB Conguration 54
4.6.7 Trusted Computing 55
4.7 Tools 56
4.8 Hardware Health Event Monitoring Screen 58
4.9 Security Screen 60
4.10 Boot Screen 61
4.11 Exit Screen 64
H310CM-HG4
Chapter 1 Introduction
ank you for purchasing ASRock H310CM-HG4 motherboard, a reliable
motherboard produced under ASRock’s consistently stringent quality control.
It delivers excellent performance with robust design conforming to ASRock’s
commitment to quality and endurance.
In this documentation, Chapter 1 and 2 contains the introduction of the
motherboard and step-by-step installation guides. Chapter 3 contains the operation
guide of the soware and utilities. Chapter 4 contains the conguration guide of
the BIOS setup.
Becau se the motherboard specications and th e BIOS soware might be updated, the
content of this documentation will be subject to change without notice. In ca se any modications of this documentation occur, the u pdated version will be available on ASRock ’s
website w ithout further notice. If you require technical support related to this motherboard, please visit our website for specic information about the model you are using. You
may nd the l atest VGA cards and CPU suppor t list on ASRock’s website a s well. ASRock
website http://www.asrock.com.
1.1 Package Contents
• ASRock H310CM-HG4 Motherboard (Micro ATX Form Factor)
• ASRock H310CM-HG4 Quick Installation Guide
• ASRock H310CM-HG4 Support CD
• 1 x I/O Panel Shield
• 2 x Serial ATA (SATA) Data Cables (Optional)
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1
1.2 Specications
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Platform
CPU
Chipset
Memory
Expansion
Slot
Graphics
• Micro ATX Form Factor
• Solid Capacitor design
• Supports 9th and 8th Gen Intel® CoreTM Processors (Socket
1151)
• 4 Power Phase design
• Supports Intel® Turbo Boost 2.0 Technology
• Intel® H310
• Dual Channel DDR4 Memory Technology
• 2 x DDR4 DIMM Slots
• Supports DDR4 2666/2400/2133 non-ECC, un-buered
memory
• Max. capacity of system memor y: 32GB
• Supports Intel® Extreme Memory Prole (XMP) 2.0
• 15μ Gold Contact in DIMM Slots
• 1 x PCI Express 3.0 x16 Slot (PCIE2: x16 mode)*
* Supports NVMe SSD as boot disks
• 1 x PCI Express 2.0 x1 Slot
• Intel® UHD Graphics Built-in Visuals and the VGA outputs
can be supported only with processors which are GPU
integrated.
• Supports Intel® UHD Graphics Built-in Visuals : Intel®
Quick Sync Video with AVC, MVC (S3D) and MPEG-2 Full
HW Encode1, Intel® InTruTM 3D, Intel® Clear Video HD
Technology, Intel® InsiderTM, Intel® UHD Graphics
• DirectX 12
• HWAEncode/Decode: AVC/H.264, HEVC/H.265 8-bit,
HEVC/H.265 10-bit, VP8, VP9 8-bit, VP9 10-bit (Decode
only), MPEG2, MJPEG, VC-1 (Decode only)
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H310CM-HG4
• Dual graphics output: Support D-Sub and HDMI by
independent display controllers
• Supports HDMI 1.4 with max. resolution up to 4K x 2K
(4096x2160) @ 30Hz
• Supports D-Sub with max. resolution up to 1920x1200 @
60Hz
• Supports Auto Lip Sync, Deep Color (12bpc), xvYCC and
HBR (High Bit Rate Audio) with HDMI 1.4 Port (Compliant
HDMI monitor is required)
• Supports HDCP 2.2 with HDMI 1.4 Port
• Supports 4K Ultra HD (UHD) playback with HDMI 1.4 Port
Audio
LAN
Rear Panel
I/O
Storage
• 7.1 CH HD Audio (Rea ltek ALC887 Audio Codec)
* To congure 7.1 CH HD Audio, it is required to use an HD
front panel audio module and enable the multi-channel audio
feature through the audio driver.
• Supports Surge Protection
• ELNA Audio Caps
• PCIE x1 Gigabit LAN 10/100/1000 Mb/s
• 1 x Realtek RTL8111H
• Supports Wake-On-LAN
• Supports Lightning/ESD Protection
• Supports Energy Ecient Ethernet 802.3az
• Supports PXE
• 1 x PS/2 Mouse/Keyboard Port
• 1 x D-Sub Port
• 1 x HDMI Port
• 4 x USB 2.0 Ports (Supports ESD Protection)
• 2 x USB 3.2 Gen1 Ports (Supports ESD Protection)
• 1 x RJ-45 LAN Port with LED (ACT/LINK LED and SPEED
LED)
• HD Audio Jacks: Line in / Front Speaker / Microphone
• 4 x SATA3 6.0 Gb/s Connectors, support NCQ, AHCI and
Hot Plug
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3
Connector
• 1 x TPM Header
• 1 x Chassis Intrusion and Speaker Header
• 1 x CPU Fan Connector (4-pin)
* e CPU Fan Connector supports the CPU fan of maximum
1A (12W) fan power.
• 1 x Chassis/Water Pump Fan Connector (4-pin) (Smart Fan
Speed Control)
* e Chassis/Water Pump Fan supports the water cooler fan of
maximum 2A (24W) fan power.
* CHA_FAN1/WP can auto detect if 3-pin or 4-pin fan is in use.
• 1 x 24 pin ATX Power Connector
• 1 x 8 pin 12V Power Connector
• 1 x Front Panel Audio Connector
• 1 x USB 2.0 Header (Supports 2 USB 2.0 ports) (Supports
ESD Protection)
• 1 x USB 3.2 Gen1 Header (Supports 2 USB 3.2 Gen1 ports)
(Supports ESD Protection)
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4
BIOS
Feature
Hardware
Monitor
OS
Certications
• AMI UEFI Legal BIOS with multilingual GUI support
• ACPI 6.0 Compliant wake up events
• SMBIOS 2.7 Support
• DR AM, PCH 1.05V Voltage Multi-adjustment
• Temperature Sensing: CPU, Chassis/Water Pump Fans
• Fan Tachometer: CPU, Chassis/Water Pump Fans
• Quiet Fan (Auto adjust chassis fan speed by CPU
temperature): CPU, Chassis/Water Pump Fans
• Fan Multi-Speed Control: CPU, Chassis/Water Pump Fans
• CASE OPEN detection
• Voltage monitoring: +12V, +5V, +3.3V, CPU Vcore
• Microso® Windows® 10 64-bit
• FCC, CE
• ErP/EuP ready (ErP/EuP ready power supply is required)
* For detailed product information, please visit our website: http://www.asrock .com
Please realize that the re is a certain risk involved with overclocking, including adjusting
the setting in the BIO S, applying Untied Overclocking Technology, or using third-par ty
overclocking tools. O verclocking may aect your syste m’s stabilit y, or even cause damage to
the components and devices of your syste m. It should be done at your own risk and expe nse.
We are not responsibl e for possible damage caused by overclocking.
H310CM-HG4
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5
Intel
H310
DDR 4_B1 (6 4 bit, 28 8-pin m odule )
DDR 4_A1 (6 4 bit, 28 8-pin m odule )
ATXPWR1
PCIE2
Top:
RJ-45
1
SPK_CI1
H3 1 0CM- H G4
10
8
9
USB 2.0
T: USB3
B: USB4
1
3
2
CMOS
Battery
5
CPU_FAN1
11
1
TPMS1
Top:
LINE I N
Cent er:
FRON T
Bott om:
MIC IN
PANEL1
HDLED RESET
PLED PWRBTN
1
VGA1
SATA3_0
SATA3_1
SATA3_2
SATA3_3
HDMI1
BIOS
ROM
13
RoHS
ATX12V1
6
PCIE1
4
1
HD_AUDIO1
16
USB 3.2 Gen1
T: USB1
B: USB2
AUDIO
CODEC
USB 2. 0
T: USB1
B: USB 2
PS2
Keyb oard
/Mou se
USB_5 _6
1
7
1214
USB3_3 _4
1
CLRCMOS1
15
LAN
CHA_FAN1/WP
1.3 Motherboard Layout
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6
No. Description
1 ATX 12V Power Connector (ATX12V1)
2 CPU Fan Connector (CPU_FAN1)
3 2 x 288-pin DDR4 DIMM Slots (DDR4_A1, DDR4_B1)
4 Chassis/Water Pump Fan (CHA _FAN1/WP)
5 ATX Power Connector (ATXPWR1)
6 USB 3.2 Gen1 Header (USB3_ 3_4)
7 USB 2.0 Header (USB_5_6)
8 SATA3 Connector (SATA3_2)
9 SATA3 Connector (SATA3_3)
10 SATA3 Connector (SATA3_0)
11 SATA3 Connector (SATA3_1)
12 System Panel Header (PANEL1)
13 TPM Header (TPMS1)
14 Chassis Intrusion and Speaker Header (SPK_CI1)
15 Clear CMOS Pad (CLRMOS1)
16 Front Panel Audio Header (HD_AUDIO1)
H310CM-HG4
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7
1.4 I/O Panel
1 2 4
3
10 6 589
No. Description No. Description
1 USB 2.0 Ports (USB12) 6 USB 2.0 Ports (USB_34)
2 LAN RJ-45 Port* 7 USB 3.2 Gen1 Ports (USB3_12)
3 Line In (Light Blue)** 8 HDMI Port
4 Front Speaker (Lime)** 9 D-Sub Port
5 Microphone (Pink)** 10 PS/2 Keyboard/Mouse Port
7
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8
H310CM-HG4
** To congure 7.1 CH HD Audio, it i s required to use an HD front panel audio modul e and enable the multichannel audio feature through the audio driver.
Please set Speaker Conguration to “7.1 Speaker”in the Realtek HD Audio Manager.
Function of the Audio Ports in 7.1-channel Conguration:
Port Function
Light Blue (Rear panel) Rear Speaker Out
Lime (Rear panel) Front Speaker Out
Pink (Rear panel) Central /Subwoofer Spea ker Out
Lime (Front panel) Side Speaker Out
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9
Chapter 2 Installation
is is a Micro ATX form factor motherboard. Before you install the motherboard,
study the conguration of your chassis to ensure that the motherboard ts into it.
Pre-installation Precautions
Take note of the following precautions before you install motherboard components
or change any motherboard settings.
• Make sure to unplug the power cord before installing or removing the motherboard
components. Failure to do so may cause physical injuries and damages to motherboard
components.
• In order to avoid damage from static electricity to the motherboard’s components,
NEVER place your motherboard directly on a carpet. Also remember to use a grounded
wrist strap or touch a safety grounded object before you handle the components.
• Hold components by the edges and do not touch the ICs.
• Whenever you uninstall any components, place them on a grounded anti-static pad or
in the bag that comes with the components.
• When placing screws to secure the motherboard to the chassis, please do not over-
tighten the screws! Doing so may damage the motherboard.
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2.1 Installing the CPU
1. Before you insert the 1151-Pin CPU into the socket, please check if the Pn P cap is on the
socket, if the CPU surface is unclean, or if there are any bent pins in the socket. Do not
force to in sert the CPU into the socket if above situation is found . Otherwise, the CPU
will be seriously damaged.
2. Unplug all power c ables before in stalling the CPU.
1
H310CM-HG4
A
B
2
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11
3
4
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5
Please save and replace the cover if the processor i s removed. e cover must be placed if
you wish to return the motherboard for aer se rvice.
H310CM-HG4
13
English
2.2 Installing the CPU Fan and Heatsink
1 2
English
14
FAN
CPU_
H310CM-HG4
2.3 Installing Memory Modules (DIMM)
is motherboard provides two 288-pin DDR4 (Double Data Rate 4) DIMM slots,
and supports Dual Channel Memory Technology.
1. For dual channel cong uration , you always need to in stall identical (the same
brand, speed , size and chip-type) DDR4 DIMM pairs.
2. It is unable to activate Du al Channel Memory Technology with only one memory
module installed.
3. It is not allowed to install a DDR, DDR2 or DDR3 memory module into a DDR4
slot; otherwise, this motherboard and DIMM may be damaged.
e DIMM only ts in one correct orientation. It will c ause permanent damage to
the motherboard and the DIMM if you force the DIMM into the slot at incor rect
orientation.
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1
2
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