E3C246D4M-4L
E3C242D4M-4L
User Manual
Version 1.0
Published January 2019
Copyright©2019 ASRock Rack INC. All rights reserved.
Version 1.0
Published January 2019
Copyright©2019 ASRock Rack Inc. All rights reserved.
Copyright Notice:
No part of this documentation may be reproduced, transcribed, transmitted, or
translated in any language, in any form or by any means, except duplication of
documentation by the purchaser for backup purpose, without written consent of
ASRock Rack Inc.
Products and corporate names appearing in this documentation may or may not
be registered trademarks or copyrights of their respective companies, and are used
only for identication or explanation and to the owners’ benet, without intent to
infringe.
Disclaimer:
Specications and information contained in this documentation are furnished
for informational use only and subject to change without notice, and should not
be constructed as a commitment by ASRock Rack. ASRock Rack assumes no
responsibility for any errors or omissions that may appear in this documentation.
With respect to the contents of this documentation, ASRock Rack does not provide
warranty of any kind, either expressed or implied, including but not limited to
the implied warranties or conditions of merchantability or tness for a particular
purpose.
In no event shall ASRock Rack, its directors, ocers, employees, or agents be liable
for any indirect, special, incidental, or consequential damages (including damages
for loss of prots, loss of business, loss of data, interruption of business and the
like), even if ASRock Rack has been advised of the possibility of such damages
arising from any defect or error in the documentation or product.
is device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
CALIFORNIA, USA ONLY
e Lithium battery adopted on this motherboard contains Perchlorate, a toxic substance
controlled in Perchlorate Best Management Practices (BMP) regulations passed by the
California Legislature. When you discard the Lithium battery in California, USA, please
follow the related regulations in advance.
“Perchlorate Material-special handling may apply, see ww w.dtsc.ca.gov/hazardouswaste/
perchlorate”
ASRock Rack’s Website: www.ASRockRack.com
Contact Information
If you need to contact ASRock Rack or want to know more about ASRock Rack,
you’re welcome to visit ASRock Rack ’s website at www.ASRockRack.com; or you
may contact your dealer for further information.
ASRock Rack Incorporation
6F., No.37, Sec. 2, Jhongyang S. Rd., Beitou District,
Taipei City 112, Taiwan (R.O.C.)
Contents
Chapter 1 Introduction 1
1.1 Package Contents 1
1.2 Specications 2
1.3 Unique Features 6
1.4 Motherboard Layout 7
1.5 Onboard LED Indicators 13
1.6 I/O Panel 15
1.7 Block Diagram 17
Chapter 2 Installation 18
2.1 Screw Holes 18
2.2 Pre-installation Precautions 18
2.3 Installing the CPU 19
2.4 Installing the CPU Fan and Heatsink 21
2.5 Installation of Memory Modules (DIMM) 22
2.6 Expansion Slots (PCI Express Slots) 24
2.7 Jumper Setup 25
2.8 Onboard Headers and Connectors 27
2.9 Dr. Debug 34
2.10 Unit Identication purpose LED/Switch 35
2.11 Driver Installation Guide 35
2.12 Dual LAN and Teaming Operation Guide 36
2.13 M.2_SSD (NGFF) Module Installation Guide 37
Chapter 3 UEFI Setup Utility 40
3.1 Introduction 40
3.1.1 UEFI Menu Bar 40
3.1.2 Navigation Keys 41
3.2 Main Screen 42
3.3 Advanced Screen 43
3.3.1 CPU Conguration 44
3.3.2 DRAM Conguration 47
3.3.3 Chipset Conguration 48
3.3.4 Storage Conguration 50
3.3.5 ACPI Conguration 51
3.3.6 USB Conguration 52
3.3.7 Super IO Conguration 53
3.3.8 Serial Port Console Redirection 54
3.3.9 H/W Monitor 57
3.3.10 Runtime Error Logging 59
3.3.11 Intel SPS Conguration 60
3.3.12 Intel(R) Bios Guard Technology 61
3.3.13 Instant Flash 62
3.4 Server Mgmt 63
3.4.1 System Event Log 64
3.4.2 BMC Network Conguration 65
3.5 Security 67
3.5.1 Key Management 68
3.6 Boot Screen 72
3.6.1 CSM Parameters 74
3.7 Event Logs 76
3.8 Exit Screen 77
Chapter 4 Software Support 78
4.1 Install Operating System 78
4.2 Support CD Information 78
4.2.1 Running The Support CD 78
4.2.2 Drivers Menu 78
4.2.3 Utilities Menu 78
4.2.4 Contact Information 78
Chapter 5 Troubleshooting 79
5.1 Troubleshooting Procedures 79
5.2 Technical Support Procedures 81
5.3 Returning Merchandise for Service 81
Appendix Mezzanine Card Support List 82
E3C246D4M-4L / E3C242D4M-4L
Chapter 1 Introduction
ank you for purchasing ASRock Rack E3C246D4M-4L / E3C242D4M-4L
motherboard, a reliable motherboard produced under ASRock Rack’s consistently
stringent quality control. It delivers excellent performance with robust design
conforming to ASRock Rack’s commitment to quality and endurance.
In this manual, chapter 1 and 2 contains introduction of the motherboard and step-
by-step guide to the hardware installation. Chapter 3 and 4 contains the conguration
guide to BIOS setup and information of the Support CD.
Becau se the motherboard specications and the BIOS soware might be updated, the content of thi s manual will be subject to change without notice. In case any modic ations of
this manual occ ur, the updated version will be avail able on ASRock Rack website without
further notice. You may nd the latest memor y and CPU support lists on ASRock Ra ck
website a s well. ASRock Rack’s Website: www.ASRockRack.com
If you require technical support related to this motherboard, please visit our website for
specic information about the model you are using.
http://www.asrockrack.com/support/
1.1 Package Contents
ASRock Rack E3C246D4M-4L / E3C242D4M-4L Motherboard
•
(ATX Form Factor: 12-in x 9.6-in, 30.5 cm x 24.4 cm)
Quick Installation Guide
•
1 x SATA3 Cable (60cm)
•
1 x I/O Shield
•
1 x Screw for M.2 Socket
•
If any items are missing or appear damaged, contac t your authoriz ed dealer.
English
1.2 Specications
E3C246D4M-4L / E3C242D4M-4L
MB Physical Status
Form Factor ATX
Dimension 12'' x 9.6'' (30.5 cm x 24.4 cm)
Processor System
CPU Supports Intel® Xeon® E-2100 Processors
Chipset E3C246D4M-4L:
Intel® C246
E3C242D4M-4L:
Intel® C242
System Memory
Capacity - 4 x 288-pin DDR4 DIMM slots
- Support up to 64GB DDR4 ECC/non-ECC UDIMM
Type - Dual Channel DDR4 memory technology
- Supports DDR4 2666/2400 ECC/non-ECC U DIMM
DIMM Size Per
DIMM
DIMM
Frequency
Vol t age 1.2V
Expansion Slot
PCIe 3.0 x16 SLOT6: Gen3 x16 link (when Mezz slot used, Slot6 Gen3 x8)
PCIe 3.0 x8 SLOT2: Gen3 x8 link (ME), Gen3 x4 link(EE)
PCIe 3.0 x1 E3C246D4M-4L:
ECC and non-EDD UDIMM : 64GB, 32GB, 16GB, 8GB, 4GB
- ECC UDIMM: 2666/2400/2133 MHz
- Non-ECC UDIMM: 2666/2400/2133 MHz
- SLOT5: Gen3 x1 link
- SLOT4: Gen3 x1 link
- SLOT3: Gen3 x1 link
E3C242D4M-4L:
N/A
Mezz Slot 1 (shared with Slot6), supports M350, M540, M599, M710
Storage
SATA
Controller
English
E3C246D4M-4L:
-C246: 8x SATA3 6Gb/s (SATA0-7, SATA0 support SATA
DOM, and are shared with M.2(PCIE3.0(X4))/ SATA3 6Gb/s),
support R AID 0, 1, 5, 10
E3C242D4M-4L:
-C242: 6x SATA3 6Gb/s (SATA0-5, SATA0 support SATA
DOM, and are shared with M.2(PCIE3.0(X2))/ SATA3 6Gb/s),
support R AID 0, 1, 5, 10
2 3
Ethernet
Interface 1000 /100 /10 Mbps
LAN - 3 x RJ45 GLAN by Intel® i210
- 1 x RJ45 GLAN by Intel® i219
- Supports Wake-On-LAN
- Supports Energy Ecient Ethernet 802.3az
- Supports Dual LAN with Teaming function(TBD)
- Supports PXE
- LAN2 supports NCSI
Management
BMC Controller ASPEED AST2500
IPMI Dedicated
GLAN
Features - Watch Dog
Graphics
Controller ASPEED AST2500
VRAM DDR4 16MB
Rear Panel I/O
VGA Port 1 x D-Sub
USB 3.1 Port E3C246D4M-4L:
1 x Realtek RTL8211E for dedicated management GLAN
- NMI
4(GEN2)
E3C246D4M-4L / E3C242D4M-4L
E3C242D4M-4L:
2(GE N2), 2(GEN1)
LAN Port - 4 +1 RJ45 Gigabit Ethernet LAN ports
- LAN Ports with LED (ACT/LINK LED and SPEED LED)
UID Button/
LED
Serial port 1
Internal Connector
Auxiliary Panel
Header
SATA DOM 1 (SATA 0, share with M.2)
TPM Header 1
IPMB Header 1
80 debug port
LED
Front Panel 1 (RST, PWRBTN, HDDLED, PWRLED)
Fan Header 6 (1xCPU/4xFront/1xRear)
ATX Power 1x (24-pin) + 1x (8-pin)
Speaker 1(4pin)
TR1 1
1
1 (include chassis intrusion , location button & LED, front
LAN LED, event log LED, and FSMB)
1
English
English
Buzzer 1
SGPIO 2
BMC _SMB1 1
PSU_SMB1 1
Smbus from
BMC
PWR_SMB 1
USB 3.0 Type A 1 (by bom option for USB3.0 or USB2.0)
USB 3.0 Header 1 (support 2 USB 3.0, by bom option for 2 port USB3.0 or 1
USB 2.0 Header 2 (support 4 USB 2.0)
M.2 E3C246D4M-4L:
NMI Button 1 (He ader)
ME/SPS
recovery
ClearCMOS 1 (short pin)
OH/FanFail
LED
System BIOS
BI O S Ty p e 256Mb AMI UEFI Legal BIOS
BIOS Features -Plug and Play (PnP)
Hardware Monitor
Temperature -CPU Temperature Sensing
Fan -CPU/Rear/Front Fan Tachometer
Vol t age Voltage Monitoring: +12V, +5V, +3.3V, CPU Vcore, VCCM,
1
* when USB 2.0 Type Ax1, USB 3.0 header x 2 port
* when USB 3.0 Type Ax1, USB 3.0header x1 port
port USB3.0)
* when 2 port USB 3.0, 1port USB 2.0 Type A
* when 1 port USB 3.0, 1port USB 3.0 Type A
1 (2230/2242/2260/2280, Supports PCIE3.0(X4)/SATA3)
E3C242D4M-4L:
1 (2230/2242/2260/2280, Supports PCIE3.0(X2)/SATA3)
1
6 (only Fan Fail LED)
-ACPI 2.0 Compliance Wake Up Events
-SMBIOS 2.8.0 Support
-ASRock Rack Instant Flash
-System Temperature Sensing
-MB / Card Side Temperature Sensing
-TR1 Temperature Sensing
-CPU Quiet Fan (Allow Chassis Fan Speed Auto-Adjust by
CPU Temperature)
-CPU/Rear/Front Fan Multi-Speed Control
VCCIO, VCCSA, VCCST_SFR,V1.0M, 3VSB, 5VSB, VBAT
4 5
E3C246D4M-4L / E3C242D4M-4L
Support OS
OS Microso® Windows®
- Server 2012 R2 (64 bit)
- Server 2016 (64 bit)
- Server 2019 (64 bit)
Linux®
- RedHat Enterprise Linux Server 6.9 (64 bit) / 7.4 (64 bit)
- SUSE Enterprise Linux Server 11 SP4 (64 bit) / 12 SP3 (64 bit)
- Ubuntu 16.04 (64 bit) / 18.04 (64 bit)
Virtual
- VMWare® ESXi 6.5 u1
- Win hyper-V Server 2016
*Please refer to our website for the latest OS suppor t list.
Environment
Temperature Operation temperature: 10°C ~ 35°C / Non operation
temperature: -40°C ~ 70°C
is motherboard suppor ts Wake from on Board LAN. To use this function, please make
sure that the “Wake on Mag ic Packe t from power o state” is enabled in Device Manager
> Intel® Ethernet Connection > Power Management. And the “PCI Devices Power On” is
enabled in UEFI SETUP UTILITY > Advance d > ACPI Conguration. A er that , onboard
LAN1&2 can wake up S5 under OS.
If you install Intel® LAN utility or Marvell SATA utility, thi s motherboard may fail Windows® Hardware Quality Lab (WHQL) certication tests . If you install the drivers only, it
will pa ss the WHQL tests.
English
1.3 Unique Features
ASRock Rack Instant Flash is a BIOS ash utility embedded in Flash ROM. is con-
venient BIOS update tool allows you to update system BIOS without entering operat-
ing systems rst like MS-DOS or Windows®. With this utility, you can press the <F6>
key during the POST or the <F2> key to enter into the BIOS setup menu to access
ASRock Rack Instant Flash. Just launch this tool and save the new BIOS le to your
USB ash drive, oppy disk or hard drive, then you can update your BIOS only in a
few clicks without preparing an additional oppy diskette or other complicated ash
utility. Please be noted that the USB ash drive or hard drive must use FAT32/16/12
le system.
English
6 7
1.4 Motherboard Layout
DDR3_B1 (64 bit, 240-pin module)
DDR3_A1 (64 bit, 240-pin module)
ATXPWR1
CPU_FAN1
COM1
VGA 1
FRNT_FAN1
LAN2
IPMI
LAN
DDR4_B1 (64 bit, 288-pin module)
DDR4_B2 (64 bit, 288-pin module)
DDR3_B1 (64 bit, 240-pin module)
DDR3_A1 (64 bit, 240-pin module)
DDR4_A1 (64 bit, 288-pin module)
DDR4_A2 (64 bit, 288-pin module)
1
PSU_SMB1
ATX12V1
11
SATA_0
SATA_1
SATA_2
SATA_3
SATA_4
SATA_5
IPMB_1
BMC_SMB_1
SATAPWR1
REAR_FAN1
LAN1
USB 3.1
T: USB_1
B: USB_2
LAN4
LAN3
1
1
1
FRNT_FAN2
FRNT_FAN3
SATA_PWR1
BAT1
Intel
C246
Dr.
Debug
1
TPM1
PANEL1
1
AUX_PANEL1
HDLED RESET
PLED PWRBTN
1
USB31_7
USB_1_2
1
1
USB31_5_6
11
SEC_OR1
UID1
9
10
11
12
13
14
15
24.4cm (9.6 in)
E3C246D4M-4L
PCIE6
BIOS
ROM
PCIE2
MEZZ_1
ME_RECOVERY1
11
PECI1
30. 5cm (12 in)
29
30
3132
35
36
37
38
44
45
(x16)
(ME x8, EE x4)
1
1
1
NCSI_SEL1
LED_LAN_3_4
LED_LAN_5_6
BUZZER1
1
PWM_CFG1
SATA_SGPIO2
SATA_SGPIO1
1
1
FRNT_FAN4
1
SPEAKER1
USB_3_4
1
34
M2_ 1
NUT110_1
NUT80_1
NUT60_1
NUT42_1
NUT30_1
USB 3.1
T: USB_3
B: USB_4
16
17
20
21
22
23
24
25
1
2
3
4
5
7
8
6
18
19
26
33
43
46
47
48
SATA_6
SATA_7
27
28
PCIE3
(x1)
PCIE4
(x1)
PCIE5
(x1)
39
41
42
CLRMOS1
40
E3C246D4M-4L
E3C246D4M-4L / E3C242D4M-4L
English
English
No. Description
1 BMC SMBus Header (BMC_SMB_1)
2 ATX 12V Power Connector (ATX12V1)
3 Intelligent Platform Management Bus Header (IPMB_1)
4 ME Recovery Jumper (ME_RECOVERY1)
5 PWM Conguration Header (PWM_CFG1)
6 Rear Fan Connector (REAR _FAN1)
7 PSU SMBus (PSU_SMB1)
8 ATX Power Connector (ATXPWR1)
9 2 x 288-pin DDR4 DIMM Slots (DDR4_A1, DDR4_B1, Blue)
10 2 x 288-pin DDR4 DIMM Slots (DDR4_A2, DDR4_B2, White)
11 CPU Fan Connector (CPU_FAN1)
12 Front Fan Connector (FRNT_FAN1)
13 Front Fan Connector (FRNT_FAN2)
14 Front Fan Connector (FRNT_FAN3)
15 SATA3 DOM Connector (SATA_0), Red
16 SATA3 Connector (SATA_1)
17 SATA SGPIO Connector (SATA_SGPIO1)
18 SATA SGPIO Connector (SATA_SGPIO2)
19 SATA DOM Power Jumper (SATAPWR1)
20 CPU PECI Mode Jumper (PECI1)
21 SATA DOM Power Header (SATA_PWR1)
22 Front Fan Connector (FR NT_FAN4)
23 SATA3 Connector (SATA_2)
24 SATA3 Connector (SATA_3)
25 SATA3 Connector (SATA_4)
26 SATA3 Connector (SATA_5)
27 SATA3 Connector (SATA_6)
28 SATA3 Connector (SATA_7)
29 Chassis Speaker Header (SPEAKER1)
30 System Panel Header (PANEL1)
31 Auxiliary Panel Header (AUX_PANEL1)
32 USB 2.0 Header (USB_1_2)
33 Flash Descriptor Security Override Jumper (SEC_OR1)
8 9
E3C246D4M-4L / E3C242D4M-4L
No. Description
34 USB 2.0 Header (USB_3_4)
35 Vertical Type A USB 3.1 Gen1 Connector (USB31_7)
36 USB 3.1 Gen1 Header (USB31_5_6)
37 TPM Header (TPM1)
38 PCIE Card Slot 2 (PCIE2) (ME x8, EE x4, from PCH)
39 PCIE Card Slot 3 (PCIE3) (x1, from PCH)
40 Clear CMOS Pad (CLR MOS1)
41 PCIE Card Slot 4 (PCIE4) (x1, from PCH)
42 PCIE Card Slot 5 (PCIE5) (x1, from PCH)
43 M.2 Socket (M2_1) (Type 2230/2242/2260/2280/22110)
44 PCIE Card Slot 6 (PCIE6) (x16, from CPU)
45 Mezzaine Card Slot (MEZZ _1)
46 NCSI Mode Jumper (NCSI_SEL1)
47 LAN LED Connector (LED_LAN_3_4)
48 LAN LED Connector (LED_LAN_5_6)
For DIMM in stallation and conguration in struction s, please see p.22 (Installation of Memory Modules (DIMM))
for more details.
English
E3C242D4M-4L
DDR3_B1 (64 bit, 240-pin module)
DDR3_A1 (64 bit, 240-pin module)
ATXPWR1
CPU_FAN1
COM1
VGA 1
FRNT_FAN1
LAN2
IPMI
LAN
DDR4_B1 (64 bit, 288-pin module)
DDR4_B2 (64 bit, 288-pin module)
DDR3_B1 (64 bit, 240-pin module)
DDR3_A1 (64 bit, 240-pin module)
DDR4_A1 (64 bit, 288-pin module)
DDR4_A2 (64 bit, 288-pin module)
1
PSU_SMB1
ATX12V1
11
SATA_0
SATA_1
SATA_2
SATA_3
SATA_4
SATA_5
IPMB_1
BMC_SMB_1
SATAPWR1
REAR_FAN1
LAN1
USB 3.1
T: USB_1
B: USB_2
LAN4
LAN3
1
1
1
FRNT_FAN2
FRNT_FAN3
SATA_PWR1
BAT1
Intel
C242
Dr.
Debug
1
TPM1
PANEL1
1
AUX_PANEL1
HDLED RESET
PLED PWRBTN
1
USB31_7
USB_1_2
1
1
USB31_5_6
11
SEC_OR1
UID1
9
10
11
12
13
14
15
24.4cm (9.6 in)
E3C242D4M-4L
PCIE6
BIOS
ROM
PCIE2
MEZZ_1
ME_RECOVERY1
11
PECI1
30. 5cm (12 in)
27
28
2930
33
34
35
36
39
40
(x16)
(ME x8, EE x4)
1
1
1
NCSI_SEL1
LED_LAN_3_4
LED_LAN_5_6
BUZZER1
1
PWM_CFG1
SATA_SGPIO2
SATA_SGPIO1
1
1
FRNT_FAN4
1
SPEAKER1
USB_3_4
1
32
USB 3.1
T: USB_3
B: USB_4
16
17
20
21
22
23
24
25
1
2
3
4
5
7
8
6
18
19
26
31
38
41
42
43
M2_ 1
NUT110_1
NUT80_1
NUT60_1
NUT42_1
NUT30_1
CLRMOS1
37
English
10 11
E3C246D4M-4L / E3C242D4M-4L
No. Description
1 BMC SMBus Header (BMC_SMB_1)
2 ATX 12V Power Connector (ATX12V1)
3 Intelligent Platform Management Bus Header (IPMB_1)
4 ME Recovery Jumper (ME_RECOVERY1)
5 PWM Conguration Header (PWM_CFG1)
6 Rear Fan Connector (REAR _FAN1)
7 PSU SMBus (PSU_SMB1)
8 ATX Power Connector (ATXPWR1)
9 2 x 288-pin DDR4 DIMM Slots (DDR4_A1, DDR4_B1, Blue)
10 2 x 288-pin DDR4 DIMM Slots (DDR4_A2, DDR4_B2, White)
11 CPU Fan Connector (CPU_FAN1)
12 Front Fan Connector (FRNT_FAN1)
13 Front Fan Connector (FRNT_FAN2)
14 Front Fan Connector (FRNT_FAN3)
15 SATA3 DOM Connector (SATA_0), Red
16 SATA3 Connector (SATA_1)
17 SATA SGPIO Connector (SATA_SGPIO1)
18 SATA SGPIO Connector (SATA_SGPIO2)
19 SATA DOM Power Jumper (SATAPWR1)
20 CPU PECI Mode Jumper (PECI1)
21 SATA DOM Power Header (SATA_PWR1)
22 Front Fan Connector (FR NT_FAN4)
23 SATA3 Connector (SATA_2)
24 SATA3 Connector (SATA_3)
25 SATA3 Connector (SATA_4)
26 SATA3 Connector (SATA_5)
27 Chassis Speaker Header (SPEAKER1)
28 System Panel Header (PANEL1)
29 Auxiliary Panel Header (AUX_PANEL1)
30 USB 2.0 Header (USB_1_2)
31 Flash Descriptor Security Override Jumper (SEC_OR1)
32 USB 2.0 Header (USB_3_4)
33 Vertical Type A USB 3.1 Gen1 Connector (USB31_7)
English
No. Description
34 USB 3.1 Gen1 Header (USB31_5_6)
35 TPM Header (TPM1)
36 PCIE Card Slot 2 (PCIE2) (ME x8, EE x4, from PCH)
37 Clear CMOS Pad (CLRMOS1)
38 M.2 Socket (M2 _1) (Type 2230/2242/2260/2280/22110)
39 PCIE Card Slot 6 (PCIE6) (x16, from CPU)
40 Mezzaine Card Slot (MEZZ_1)
41 NCSI Mode Jumper (NCSI_SEL1)
42 LAN LED Connector (LED_LAN_3_4)
43 LAN LED Connector (LED_LAN_5_6)
For DIMM in stallation and conguration in struction s, please see p.22 (Installation of Memory Modules (DIMM))
for more details.
English
12 13
1.5 Onboard LED Indicators
DDR3_B1 (64 bit, 240-pin module)
DDR3_A1 (64 bit, 240-pin module)
DDR3_B1 (64 bit, 240-pin module)
DDR3_A1 (64 bit, 240-pin module)
1
2
3
4
5
7
8
ATXPWR1
CPU_FAN1
FRNT_FAN1
DDR4_B1 (64 bit, 288-pin module)
DDR4_B2 (64 bit, 288-pin module)
DDR4_A1 (64 bit, 288-pin module)
DDR4_A2 (64 bit, 288-pin module)
1
11
REAR_FAN1
1
1
1
FRNT_FAN2
FRNT_FAN3
BAT1
Intel
C242
1
1
HDLED RESET
PLED PWRBTN
1
1
1
11
UID1
E3C242D4M-4L
BIOS
ROM
11
1
1
1
BUZZER1
1
1
1
FRNT_FAN4
1
1
6
NUT110_1
NUT80_1
NUT60_1
NUT42_1
NUT30_1
E3C246D4M-4L / E3C242D4M-4L
English
No. Item Status Description
1 SB_PWR1 Green STB PWR ready
2 FAN_LE D1 Amber CPU_FAN1 failed
3 FRNT_FAN1_L ED1 Amber Front_FAN1 failed
4 FRNT_FAN2 _ LED2 Amber Front_FAN2 failed
5 FRNT_FAN3_LED3 Amber Front_FAN3 failed
6 FRNT_FAN4_LED4 Amber Front_FAN4 failed
7 BMC_LE D1 Green BMC heartbeat LED
8 R EAR_FAN1_LE D1 Amber Rear_FAN1 failed
English
14 15
1.6 I/O Panel
2
4
E3C246D4M-4L / E3C242D4M-4L
1
3
5
6
7
98
10
No. Description No. Description
1 VGA Por t ( VGA1) 6 LAN RJ-45 Port (LAN1)**
2 Serial Port (COM1) 7 LAN RJ-45 Port (LAN2)**
E3C246D4M-4L:
USB 3.1 Gen2 Ports (USB31_1_2)
3
8 LAN RJ-45 Port (LAN3)**
E3C242D4M-4L:
USB 3.1 Gen1 Ports (USB31_1_2)
4 LAN RJ-45 Port (IPMI_LAN)* 9 LAN RJ-45 Port (LAN4)**
5 USB 3.1 Gen2 Ports (USB31_3_4) 10 UID Switch (UID1)
Note: LA N2 supports NCSI.
LAN Port LED Indications
*ere are two LED next to the LAN port. Please refer to the table below for the LAN port
LED indications.
ACT/LINK LED
SPEED LED
LAN Por t
Dedicated IPMI LAN Port LED Indications
Activity / Link LED Speed LED
Status Description Status Description
O No Link O 10M bps connection or no
link
Blinking Yellow Data Activity Yel low 100M bps connection
On Link Green 1Gbps connection
English
**ere are two LEDs on each LAN port. Please refer to the table below for the LAN port
LED indications.
ACT/LINK LED
SPEED LED
LAN Por t
LAN Port LED Indications
Activity / Link LED Activity / Link LED
Status Description Status Description
O No Link O 10Mbps connection or
no link
Blinking Green Data Activity O 100Mbps connection
On Link Yel low 1Gbps connection
English
16 17
1.7 Block Diagram
E3C246D4M-4L / E3C242D4M-4L
English
Chapter 2 Installation
is is an ATX form factor (12'' x 9.6'', 30.5 cm x 24.4 cm) motherboard. Before you install
the motherboard, study the conguration of your chassis to ensure that the motherboard
ts into it.
Make sure to unplug the power c ord before installing or re moving the mothe rboard. Failure
to do so may cause physical injurie s to you and d amages to motherboard components.
2.1 Screw Holes
Place screws into the holes indicated by circles to secure the motherboard to the chassis.
Do not over-tighten the screws! Doing so may damage the motherboard.
2.2 Pre-installation Precautions
Take note of the following precautions before you insta ll motherboard components or
change any motherboard settings.
1. Unplug the power cord from the wall socket before touching any components.
2. To avoid damaging the motherboard ’s components due to static electricity, NEVER
place your motherboard directly on the carpet or the like. Also remember to use a
grounded wrist strap or touch a safety grounded object before you handle the compo-
nents.
3. Hold components by the edges and do not touch the ICs.
4. Whenever you uninstall any component, place it on a grounded anti-static pad or in
the bag that comes with the component.
5. When placing screws into the screw holes to secure the motherboard to the chassis,
please do not over-tighten the screws! Doing so may damage the motherboard.
Before you install or remove any component, ensure that the power is switched o or the
power cord is detached f rom the power supply. Failure to d o so may cause severe damage to
the motherboard, peripherals, and/or components.
English
18 19
2.3 Installing the CPU
1. Before you in sert the 1151-Pin CPU into the socket, please check if the PnP cap i s on the
socket, if the CPU surface is unclean, or if there are any bent pins in the socket. Do not
force to in sert the CPU into the socket if above situation is found. Otherwise, the CPU
will be seriously damaged.
2. Unplug all power c ables before in stalling the CPU.
Illustrations in this User Manu al are provided for reference only and may slightly dier
from actual product ap pearances.
1
E3C246D4M-4L / E3C242D4M-4L
A
B
2
3
English
4
5
6
English
Please save and replace the cover if the processor i s removed. e cover must be placed if
you wish to return the motherboard for aer service.
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E3C246D4M-4L / E3C242D4M-4L
2.4 Installing the CPU Fan and Heatsink
1 2
N
FA
_
U
P
C
English
2.5 Installation of Memory Modules (DIMM)
is motherboard provides four 288-pin DDR4 (Double Data Rate 4) DIMM slots, and
supports Dual Channel Memory Technology.
1. For dual channel cong uration , you always need to in stall identical (the same b rand,
speed , size and chip-type) DDR4 DIMM pairs.
2. It is unable to activate Dual Channel Memor y Technology with only one or three memory
module installed.
3. It is not allowed to install a DDR, DDR2 or DDR3 memory module into a DDR4 sl ot;
otherwise , this motherboard and DIM M may be damaged.
Dual Channel Memory Conguration
Priority DDR4_A1 DDR4_A2 DDR4_B1 DDR4_B2
1 Populated Populated
2 Populated Populated
3 Populated Populated Populated Populated
e DIMM only ts in one correct orientation. It will cause permanent dam age to the
motherboard and the DIMM if you force the DIMM into the slot at incorrect orientation.
English
22 23
E3C246D4M-4L / E3C242D4M-4L
1
2
3
English
e DIMM only ts in one correct orientation. It will cause permanent dam age to the
motherboard and the DIMM if you force the DIMM into the slot at incorrect orientation.
2.6 Expansion Slots (PCI Express Slots)
ere are 2 (E3C242D4M-4L) or 5 (E3C246D4M-4L) PCI Express slots on this motherboard.
PCIE slot:
E3C246D4M-4L / E3C242D4M-4L:
PCIE2 (PCIe 3.0 x8 slot) is used for PCI Express x4 lane width cards.
PCIE6 (PCIe 3.0 x16 slot) is used for PCI Express x16 lane width cards.
Slot Generation Mechanical Electrical Source
PCIE 6 3.0 x16 x16 CPU
PCIE 2 3.0 x8 x4 PCH
E3C246D4M-4L:
PCIE3, PCIE4 and PCIE5 (PCIe 3.0 x1 slot) are used for PCI Express x1 lane width cards.
Slot Generation Mechanical Electrical Source
PCIE 5 3.0 x1 x1 PCH
PCIE 4 3.0 x1 x1 PCH
PCIE 3 3.0 x1 x1 PCH
PCI Express Slot Conguration
The PCIE6 slot shares lanes wit h the mezzanine card slot (MEZZ_1). When MEZZ_1 is
populated with a mezzanine card, the PCIE6 slot will operate at up to x8 mode.
PCIE6
No mezzanine card x16
MEZZ _1 is populated x8
Installing an expansion card
Step 1. Before installing an expansion card, please make sure that the power
supply is switched o or the power cord is unplugged. Please read the
documentation of the expansion card and make necessary hardware
settings for the card before you start the insta llation.
Step 2. Remove the system unit cover (if your motherboard is already installed
in a chassis).
English
Step 3. Remove the bracket facing the slot that you intend to use. Keep the
screws for later use.
Step 4. Align the card connector with the slot and press rmly until the card is
completely seated on the slot.
Step 5. Fasten the card to the chassis with screws.
Step 6. Replace the system cover.
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E3C246D4M-4L / E3C242D4M-4L
2.7 Jumper Setup
e illustration shows how jumpers are setup. When the jumper cap is placed on
the pins, the jumper is “Short”. If no jumper cap is placed on the pins, the jumper
is “Open”. e illustration shows a 3-pin jumper whose pin1 and pin2 are “Short”
when a jumper cap is placed on these 2 pins.
ME Recover y Jumper
(3-pin ME_RECOVERY1)
CPU PECI Mode Jumper
(3-p in PECI1)
Normal Mode (Default)
CPU PECI connect to PCH CPU PECI connect to BMC
ME Recover y Mode
(Default)
Flash Descriptor Security
Override Jumper
(3-pin SEC_OR1)
NCSI Mode Jumper
(3-pin NCSI_SEL1)
Descriptor Security Over-
ride
NCSI is set to onboard
LAN1 (Default)
Normal Mode (Default)
NCSI is set to Mezzanine
Card
English
SATA DOM Power Jumper
(3-pin SATA PWR1)
Consult the documentation that comes with your SATA DOM and check whether or not
Pin 7 requires 5V power supply.
If the connected SATA DOM requires 5V power supply, move the jumper c aps placed on the
SATA DOM Power Jumper (SATAPWR1) from pins 2-3 (default) to pins 1-2.
If the connected SATA DOM does NOT require 5V powe r supply, connect the SATA DOM
power cable to the SATA DOM power header (SATA_ PWR1) and there is no ne ed to change
the default jumper setting of the SATA DOM Power Jumpe r (pins 2-3).
Warning! Incorrec t setting of the SATA DOM Power Jumper (SATAPWR1) may cause damage to the motherboard or your SATA DOM.
SATA DOM (SATA_0)
requires 5V power supply
SATA DOM (SATA_0) does
NOT require 5V power sup-
ply (Default)
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E3C246D4M-4L / E3C242D4M-4L
2.8 Onboard Headers and Connectors
Onboard headers and connectors are NOT jumpers. Do NOT place jumper caps over these
heade rs and connectors. Placing jumper caps over the headers and connectors will cause
permanent damage to the motherboard.
System Panel Header
(9-pi n PANEL1)
PWRBTN (Power Switch):
Connec t to the power switch on the chassi s front panel. You may congure the way to tur n
o your system using the power switch.
RESET (Reset Switch):
Connec t to the reset switch on the chassi s front panel. P ress the reset sw itch to restart the
computer if the computer f reezes and fails to perform a normal restar t.
PLED (Syste m Power LED):
Connec t to the power status indicator on the chassis front panel. e LED i s on when the
system is operating. e LED is o when the system is in S4 sleep state or powered o (S5).
HDLED (Ha rd Drive Activity LED):
Connec t to the hard drive ac tivity LED on the chassis front panel. e LED is on when the
hard drive is reading or wr iting data.
e front panel de sign may dier by chassis. A front pane l module mainly consists of power
switch, reset switch , power LED, hard dr ive activity LED, speaker and etc. When connecting your ch assi s front panel module to thi s header, make sure the wire a ssignments and the
pin assignments are matched correctly.
1
PLED+
PLED-
HDLED-
HDLED+
PWRBTN#
GND
GND
RESET#
GND
Co n nec t t h e pow er swit ch,
reset switch and system status
indicator on the chassis to this
he ader a ccording t o t he pi n
assignments. Particularly note
the positive and negative pins
before connecting the cables.
English
Auxiliary Panel Header
(18-pin AUX PANEL _1)
A
B
is header supports multiple
functions on the front panel,
SMB _Aler t
SMB _CLK
1
LAN 1_LIN K
+3V SB
GND
SMB _DATA
including the front panel SMB,
LED _PWR
LED _PWR
LAN 2_LIN K
internet status indicator and
chassis intrusion pin.
GND
+5V SB
CAS EOPEN
C
GND
LOC ATORBTN #
LOC ATORLED 1-
LOC ATORLED 1+
E
Sys tem F ault LED+
D
Sys tem F ault LED-
A. Front panel SMBus connecting pin (6-1 pin FPSMB)
is hea der allows you to connec t SMBus (System Management Bus) equipment. It can
be used for communication between peripheral equipment in the system, which ha s slower
transmission rates, and power manage ment equipment.
B. Internet status indicator (2-pin LAN1_ LED, LAN2_LED)
ese two 2-pin headers allow you to use the Gigabit internet indicator cable to connect
to the LAN statu s indicator. When this indicator ickers, it mean s that the internet is properly connected.
C. Cha ssis intrusion pin (2-pin CHASSIS)
is hea der is p rovided for host computer chassis with chassis intrusion detection designs.
In addition, it mu st also work with e xternal detection equipment, such as a chassi s intrusion detection sensor or a microswitch. When this function is activated, if any cha ssis
component movement occ urs, the sensor will immediately detect it and send a signal to this
heade r, and the system will then record this chassis intrusion event . e default setting is
set to the CASEOPEN and GND pin; this function i s o.
D. Locator LED (4-pin LOCATOR)
is hea der is for the locator sw itch and L ED on the front pane l.
E. Syste m Fault LED (2-pin LOCATOR)
is hea der is for the Fault LED on the system .
English
28 29
E3C246D4M-4L / E3C242D4M-4L
+5V
Serial ATA3 Connectors
E3C246D4M-4L /
E3C242D4M-4L:
(SATA_0)
(SATA _1)
(SATA_2)
(SATA _3)
(SATA_4)
(SATA_5)
E3C246D4M-4L:
(SATA_6)
(SATA_7)
Serial ATA3 DOM
Connector
(SATA_0)
SATA Power Connector
(4-p i n SATA _ PWR1)
SA TA_0
SA TA_1
SA TA_2
SA TA_3
SA TA_4
SA TA_5
SA TA_6
SA TA_7
+12V
GND
SA TA_0
GND
ese SATA3 connectors
support SATA data cables for
internal storage devices with
up to 6.0 Gb/s data transfer
rate.
The SATA 3 DOM con ne ctor
supports both a SATA DOM
(Disk-On-Module) and a SATA
data cable for internal storage
device.
Please connect a SATA
power cable to the SATA power
connector.
USB 3.1 Gen1 Connector
(USB31_7)
English
USB 3.1 Gen1 Header
IntA_PA_D+
(19-pin USB31_5_6)
USB 2.0 Headers
(9-pin USB_1_2)
(9-pin USB_3_4)
1
IntA_PA_D-
IntA_PB_D+
Dummy
GND
IntA_PA_SSTX+
IntA_PA_SSTX-
IntA_PBA_SSTX+
GND
IntA_PB_D-
USB_PWR
1
USB_PWR
GND
IntA_PA_SSRX+
IntA_PA_SSRX-
IntA_PB_SSRX+
GND
IntA_PB_SSTX-
-B
+B
GND
GND
+A
-A
Vbus
Vbus
IntA_PB_SSRX-
DUMMY
Beside s four default USB 3.1
por ts on the I/O panel, there
is one USB 3.1 header on this
mot her board . T his US B 3.1
header can support t wo USB
3.1 ports.
ere are two USB 2.0 headers
on this motherboard. Each
USB 2.0 header can support
two ports.
CPU Fan Connector
(4-pin CPU_FAN1)
4 3 2 1
GND
FAN_VOLTAGE
CPU_FAN_SPEED
FAN _S PEED_CONTROL
is motherboard provides
one 4-Pin CPU fan (Quiet
Fan) connectors. If you plan
to connect a 3-Pin CPU fan,
please connect it to Pin 1-3.
*For more details , please refer to the
Cooler QVL list on the ASRock R ack
website.
English
30 31
E3C246D4M-4L / E3C242D4M-4L
4 3 2 1
Front and Rear Fan
Connectors
(4-p i n FR NT_ FAN1)
(4- pi n FR NT_ FAN2)
(4- pi n FR NT_ FAN3)
(4- pi n FR NT_ FAN4)
(4-p i n REAR _ FA N1)
ATX Power Connector
(24-p i n ATX PWR1)
4 3 2 1
FAN_VOLTAGE
FAN_SPEED
FAN_SPEED_CONTROL
FAN_SPEED_CONTROL
FAN_SPEED
FAN_VOLTAGE
GND
FAN_VOLTAGE
FAN_SPEED
FAN_SPEED_CONTROL
GND
GND
3V
3V
5V
5V
13
3V
-12V
GND
PSON#
GND
GND
GND
1234
GND
PWROK_PS
5VSB
GND
12V
GND
N/A
Please connect fan cables to the
fan connectors and match the
black wire to the ground pin.
All fans support Fan Control.
is motherboard provides a
12V
24-pin ATX power connector.
3V
To use a 20-pin ATX power
121
supply, please plug it along Pin
24
1 and Pin 13.
5V5V5V
GND
ATX 12V Power
Connector
(8-pin ATX12V1)
GND
1
5
12V
is motherboard provides
4
one 8-pin ATX 12V power
connector.
8
English
TPM Header
SCLOCK
ALERT
IPMB_SDA
(17-pi n TP M1)
SMB _D ATA_M AI N
SMB _C LK _MA IN
GND
S_P WR DW N#
LAD 1_ L
LAD 2_ L
GND
is connector supports
Trusted Platform Module
SER IR Q#
(TPM) system, which can
securely store keys, digital
certicates, passwords, and
1
CK_ 33 M_ TPM
LAD 3_ L
+3V
TPM _R ST #
LFR AM E# _L
LAD 0_ L
data. A TPM system also helps
GNDF_C LK RU N#
+3V SB
enhance network security,
protects digital identities, and
ensures platform integrity.
English
Serial General Purpose
Input/Output Headers
(7-pin SATA _ SGPIO1)
(7-pin SATA _ SGPIO2)
PSU SMBus
(P SU_ SMB1)
Chassis Speaker Header
(4-pin SPEAKER1)
Intelligent Platform
Management Bus Header
(4-pin IPMB_1)
SLOAD
GND
1
SDATAOUT
GND
SMBCLK
1
SMBDATA
1
DUMMY
+5V
IPMB_SCL
GND
No Connect
GND
SPEAKER
DUMMY
+3V
The head ers su ppo r t S eria l
Li n k i nter f ace for on b oard
SATA connections.
PSU SMBus monitors the
status of the power supply, fan
and system temperature.
Please connect the
chassis speaker to this
header.
This 4-pin connector is used
to provide a cabled base-board
or front panel connection for
value added features and 3rd-
party add-in cards, such as
Emergency Management cards,
that provide management
features using the IPMB.
32 33
E3C246D4M-4L / E3C242D4M-4L
LAN3_LINK
LAN5_LINK
GND
Baseboard Management
Controller SMBus Header
(5-pin BMC_SMB _1)
LAN LED Connectors
(LED_LAN_3_4)
(LED_LAN_5_6)
PWM Conguration
Header
(3-p in PW M_CF G1)
Clear CMOS Pad
(CLRMO S1)
Power
BMC_SMBCLK
GND
BMC_SMBDATA
LED_PWR
1
LED_PWR
1
1
BMC_SMB_PRESENT_1_N
LED_PWR
LAN4_LINK
LED_PWR
LAN6_LINK
SMB_DATA_VSB
SMB_CLK_VSB
e header is used for the
SMBUS devices.
ese 4-pin connectors are
used for the front LAN status
indicator.
is header is used for PWM
congurations.
is allows you to clear the
data in CMOS. To clear CMOS,
take out the CMOS battery and
short the Clear CMOS Pad.
English
2.9 Dr. Debug
Dr. Debug is used to provide code information, which makes troubleshooting even
easier. Please see the diagrams below for reading the Dr. Debug codes.
Code Description
00 Please check if the CPU is installed correctly and then clear CMOS.
Problem related to memory, VGA card or other devices. Please clear
0d
CMOS, re-install the memory and VGA card, and remove other USB, PCI
devices.
English
01 - 54
(except 0d),
5A- 60
55
61 - 91 Chipset initialization error. Please press reset or clear CMOS.
92 - 99
A0 - A7
b0
b4 Problem related to USB devices. Please try removing all USB devices.
b7
d6
Problem related to memory. Please re-install the CPU and memory then
clear CMOS. If the problem still exists, please install only one memor y
module or try using other memory modules.
e Memory could not be detected. Please re-install the memory and CPU.
If the problem still exists, please install only one memory module or try
using other memory modules.
Problem related to PCI-E devices. Please re-install PCI-E devices or try
installing them in other slots. If the problem still exists, please remove all
PCI-E devices or try using another VGA card.
Problem related to IDE or SATA devices. Please re-install IDE and SATA
devices. If the problem still exists, please clear CMOS and try removing all
SATA devices.
Problem related to memory. Please re-install the CPU and memory. If the
problem still exists, please install only one memory module or try using
other memory modules.
Problem related to memory. Please re-install the CPU and memory then
clear CMOS. If the problem still exists, please install only one memor y
module or try using other memory modules.
e VGA could not be recognized. Please clear CMOS and try re-installing
the VGA card. If the problem still exists, please try installing the VGA card
in other slots or use other VGA cards.
d7
d8 Invalid Password.
FF Please check if the CPU is installed correctly and then clear CMOS.
e Keyboard and mouse could not be recognized. Please try re-installing
the keyboard and mouse.
34 35
E3C246D4M-4L / E3C242D4M-4L
2.10 Unit Identication purpose LED/Switch
With the UID button, You are able to locate the server you’re working on from behind
a rack of servers.
Unit Identication
purpose LED/Switch
(UID)
When the UID button on the
front or rear panel is pressed,
the front/rear UID blue LED
indicator will be truned on.
Press the UID button again to
turn o the indicator.
2.11 Driver Installation Guide
To install the drivers to your system, please insert the support CD to your optical
drive rst. en, the drivers compatible to your system can be auto-detected and listed
on the support CD driver page. Please follow the order from top to bottom to install
those required drivers. erefore, the drivers you install can work properly.
English
2.12 Dual LAN and Teaming Operation Guide
Dual LAN with Teaming enabled on this motherboard allows two single
connections to act as one single connection(s) for twice the transmission
bandwidth, making data transmission more eective and improving the quality of
transmission of distant images. Fault tolerance on the dual LAN network prevents
network downtime by transferring the workload from a failed port to a working
port.
e speed of transmission is subject to the actual network environment or status even with
Teaming enabled.
Before setting up Teaming, please make sure whether your Switch (or Router)
supports Teaming (IEEE 802.3ad Link Aggregation). You can specify a preferred
adapter in Intel PROSet. Under normal conditions, the Primar y adapter handles all
non-TCP/IP trac. e Secondary adapter will receive fallback trac if the primary
fails. If the Preferred Primary adapter fails, but is later restored to an active status,
control is automatically switched back to the Preferred Primary adapter.
Step 1
From Device Manager, open the properties of a team.
Step 2
Click the Settings tab.
Step 3
Click the Modif y Team button.
Step 4
Select the adapter you want to be the primary adapter and click the Set Primary
button.
If you do not specify a preferred primary adapter, the soware will choose an
adapter of the highest capability (model and speed) to act as the default primary. If
a failover occurs, another adapter becomes the primary. e adapter will, however,
rejoin the team as a non-primary.
English
36 37
E3C246D4M-4L / E3C242D4M-4L
2.13 M.2_SSD (NGFF) Module Installation Guide
e M.2, also known as the Next Generation Form Factor (NGFF), is a small size and
versatile card edge connector that aims to replace mPCIe and mSATA. e M.2 Socket
(M2_1) supports M.2 SATA3 6.0 Gb/s module and M.2 PCI Express module up to Gen3 x2
(16 Gb/s) (E3C242D4M-4L) or Gen3 x4 (32 Gb/s) (E3C246D4M-4L).
* If M2_1 i s occupied by a SATA-type M.2 de vice, SATA_0 will be disabled .
Installing the M.2_SSD (NGFF) Module
Step 1
Prepare a M.2_SSD (NGFF) module
and the screw.
5
4
3
Step 2
Depending on the PCB type and
length of your M.2_SSD (NGFF)
module, nd the corresponding nut
location to be used.
2
1
A
BCDE
No. 1 2 3 4 5
Nut Location A B C D E
PCB Length 3cm 4.2cm 6cm 8cm 11cm
Module Type Typ e2230 Type 224 2 Type2260 Ty pe 2280 Type 2 2110
English
Step 3
Move the stando based on the
module type and length.
e stando is placed at the nut
A
BCDE
location D by default. Skip Step 3
and 4 and go straight to Step 5 if you
are going to use the default nut.
Otherwise, release the stando by
hand.
Step 4
Peel o the yellow protective lm on
the nut to be used. Hand tighten the
A
BCDE
stando into the desired nut location
on the motherboard.
Step 5
Gently insert the M.2 (NGFF) SSD
module into the M.2 slot. Please
be aware that the M.2 (NGFF) SSD
ABCDE
module only ts in one orientation.
o
ABCDE
20
English
38 39
E3C246D4M-4L / E3C242D4M-4L
Step 6
Tighten the screw with a screwdriver
to secure the module into place.
Please do not overtighten the screw as
NUT1NUT2DE
this might damage the module.
English
Chapter 3 UEFI Setup Utility
3.1 Introduction
is section explains how to use the UEFI SETUP UTILITY to con gure your system. e
UEFI chip on the motherboard stores the UEFI SETUP UTILITY. You may run the UEFI
SETUP UTILITY when you start up the computer. Please press <F2> or <Del> during the
Power-On-Self-Test (POST) to enter the UEFI SETUP UTILITY; otherw ise, POST will
continue with its test routines.
If you wish to enter the UEFI SETUP UTILITY a er POST, restart the system by pressing
<Ctrl> + <Alt> + <Delete>, or by pressing the reset button on the system chassis. You may
also restart by turning the system o and then back on.
Becau se the UEFI so ware is constantly being updated , the following UEFI setup screens
and descriptions are for reference purpose only, and they may not ex actly match what you
see on your screen .
3.1.1 UEFI Menu Bar
e top of the screen has a menu bar with the following selections:
Item Description
Main To set up the system time/date information
Advanced To set up the advanced UEFI features
Boot
Security To set up the security features
Event Logs For event log con guration
To set up the default system device to locate and load the
Operating System
Server Mgmt To manage the server
Exit To exit the current screen or the UEFI SETUP UTILITY
Use < > key or < > key to choose among the selections on the menu bar, and
then press <Enter> to get into the sub screen.
English
40 41
E3C246D4M-4L / E3C242D4M-4L
3.1.2 Navigation Keys
Please check the following table for the function description of each navigation key.
Navigation Key(s) Function Description
/ Moves cursor le or right to select Screens
/ Moves cursor up or down to select items
+ / - To change option for the selected items
<Ta b> Switch to next function
<Enter> To bring up the selected screen
<PGUP> Go to the previous page
<PGDN> Go to the next page
<HOME> Go to the top of the screen
<END> Go to the bottom of the screen
<F1> To display the General Help Screen
<F7> Discard changes and exit the UEFI SETUP UTILITY
<F9> Load optimal default values for all the settings
<F10> Save changes and exit the UEFI SETUP UTILITY
<F12> Print screen
<ESC> Jump to the Exit Screen or exit the current screen
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3.2 Main Screen
Once you enter the UEFI SETUP UTILITY, the Main screen will appear and display the
system over view. e Main screen provides system over view information and allows you
to set the system time and date.
Note: e sc reenshots in this use r manual are examples and for refe rences only. e actual images may
slightly vary depending on the mod el and the version you use .
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3.3 Advanced Screen
In this section, you may set the congurations for the following items: CPU Conguration,
DRAM Conguration, Chipset Conguration, Storage Conguration, ACPI Congura-
tion, USB Conguration, Super IO Conguration, Serial Port Console Redirection, H/W
Monitor, Runtime Error Logging, Intel SPS Conguration, Intel(R) Bios Guard Technol-
ogy and Instant Flash.
Setting wrong values in this sec tion may cause the system to malfunction.
English
3.3.1 CPU Conguration
Software Guard Extensions (SGX)
Use this item to enable or disable So ware Controlled Soware Guard Extensions (SGX).
SGX Launch Control Policy
Soware Guard Extensions (SGX) Launch Control Policy. Options are:
Intel Locked - Select Intel's Launch Enclave.
Unlocked - Enable OS/VMM conguration of Launch Enclave.
Locked - Allow owner to congure Launch Enclave.
Intel Hyper Threading Technology
Intel Hyper reading Technology allows multiple threads to run on each core, so that the
overall performance on threaded soware is improved.
Active Processor Cores
Select the number of cores to enable in each processor package.
CPU C States Support
English
Enable CPU C States Support for power saving. It is recommended to keep C3, C6
and C7 all enabled for better power saving.
Enhanced Halt State (C1E)
Enable Enhanced Halt State (C1E) for lower power consumption.
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CPU C3 State Support
Enable C3 sleep state for lower power consumption.
CPU C6 State Support
Enable C6 deep sleep state for lower power consumption.
CPU C7 State Support
Enable C7 deep sleep state for lower power consumption.
Package C State Support
Enable CPU, PCIe, Memory, Graphics C State Support for power saving.
Intel Virtualization Technology
Intel Vi rtualization Technolog y allows a plat form to run multiple operat ing systems
and applications in independent partitions, so that one computer system can function as
multiple virtual systems.
VT-d
Intel® Virtualization Technology for Directed I/O helps your virtual machine monitor
better utilize hardware by improving application compatibility and reliability, and
providing additional levels of manageability, security, isolation, and I/O performance.
Hardware Prefetcher
Automatically prefetch data and code for the processor. Enable for better performance.
Adjacent Cache Line Prefetch
Automatically prefetch the subsequent cache line while retrieving the currently requested
cache line. Enable for better performance.
CPU AES
Use this to enable or disable CPU Advanced Encr yption Standard instructions.
Intel SpeedStep Technology
Intel SpeedStep technology is Intel’s new power saving technology. Processors can switch
between multiple frequencies and voltage points to enable power saving. e default value
is [Enabled]. Conguration options: [Enabled] and [Disabled]. is item will be hidden if
the current CPU does not support Intel SpeedStep technology.
Please note that enabling this function may reduce CPU voltage and lea d to system stability
or compatibility issues with some power supplies. Ple ase set this item to [Disabled] if above
issues occur.
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Intel Turbo Boost Technology
Use this item to enable or disable Intel Turbo Boost Mode Technology. Turbo Boost Mode
allows processor cores to run faster than marked frequency in specic conditions. e de-
fault value is [Enabled].
Enable Intel TXT Support
Use this to enable or disable Intel Trusted Execution Technology.
CPU Thermal Throttling
Enable CPU internal thermal control mechanisms to keep the CPU from overheating.
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3.3.2 DRAM Conguration
DRAM Frequency
If [Auto] is selected, the motherboard will detect the memory modu le(s) inserted and
assign the appropriate frequency automatically.
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3.3.3 Chipset Conguration
Primary Graphics Adapter
If PCI Express graphics card is installed on the motherboard, you may use this option to
select PCI Express or Onboard as the primary graphics adapter.
Onboard VGA
Use this to enable or disable the Onboard VGA function. e default value is [Auto].
Onboard LAN1
Use this to enable or disable the Onboard LAN1 function. e default value is [Enabled].
Onboard LAN2
Use this to enable or disable the Onboard LAN2 function. e default value is [Enabled].
Onboard LAN3
Use this to enable or disable the Onboard LAN3 function. e default value is [Enabled].
Onboard LAN4
English
Use this to enable or disable the Onboard LAN4 function. e default value is [Enabled].
Above 4G Decoding
Enable or disable 64bit capable Devices to be decoded in Above 4G Address Space (only if
the system supports 64 bit PCI decoding).
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PCIE6 Link Width
is allows you to select PCIE6 Link Width. e default value is [Auto].
PCIE6 Link Speed
is allows you to select PCIE6 Link Speed. e default value is [Auto].
PCIE6 ASPM Support
is option enables or disables the ASPM support for PCIE6.
PCIE5 Link Speed
is allows you to select PCIE5 Link Speed. e default value is [Auto].
PCIE5 ASPM Support
is option enables or disables the ASPM support for PCIE5.
PCIE4 Link Speed
is allows you to select PCIE4 Link Speed. e default value is [Auto].
PCIE4 ASPM Support
is option enables or disables the ASPM support for PCIE4.
PCIE3 Link Speed
is allows you to select PCIE3 Link Speed. e default value is [Auto].
PCIE3 ASPM Support
is option enables or disables the ASPM support for PCIE3.
(E3C246D4M-4L only)
(E3C246D4M-4L only)
(E3C246D4M-4L only)
(E3C246D4M-4L only)
(E3C246D4M-4L only)
(E3C246D4M-4L only)
PCIE2 Link Speed
is allows you to select PCIE2 Link Speed. e default value is [Auto].
PCIE2 ASPM Support
is option enables or disables the ASPM support for PCIE2.
SR-IOV Support
If system has SR-IOV capable PCIe Devices, this option Enables or Disables Single Root IO
Virtualization Support.
Onboard Debug Port LED
Enable/Disable the onboard Dr. Debug LED.
Restore AC Power Current State
is allows you to restore AC Power Current State.
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3.3.4 Storage Conguration
Hard Disk S.M.A.R.T.
S.M.A.R.T. stands for Self-Monitoring, Analysis, and Reporting Technology. It is a
monitoring system for computer hard disk drives to detect and report on various
indicators or reliability.
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3.3.5 ACPI Conguration
PCIE Devices Power On
Use this item to enable or disable PCIE devices to turn on the system from the power-so-
o mode.
Ring-In Power On
Use this item to enable or disable Ring-In signals to turn on the system from the power-
so-o mode.
RTC Alarm Power On
Use this item to enable or disable RTC (Real Time Clock) to power on the system.
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3.3.6 USB Conguration
Legacy USB Support
Enable Legacy OS Support for USB 2.0 devices. Select UEFI Setup Only to support USB
devices under the UEFI setup and Windows/Linux operating systems only.
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3.3.7 Super IO Conguration
Serial Port 1 Conguration
Use this item to set parameters of Serial Port 1 (COM1).
E3C246D4M-4L / E3C242D4M-4L
Serial Port
Use this item to enable or disable the onboard serial port.
Change Settings
Use this item to select an optimal setting for Super IO device.
SOL Port Conguration
Use this item to set parameters of SOL.
SOL Port Conguration
Use this item to enable or disable Serial Port (SOL).
SOL Port Address
Use this item to select an optimal setting for Super IO device.
English
3.3.8 Serial Port Console Redirection
COM1 / SOL
Console Redirection
Use this option to enable or disable Console Redirection. If this item is set to Enabled, you
can select a COM Port to be used for Console Redirection.
Console Redirection Settings
Use this option to congure Console Redirection Settings, and specify how your computer
and the host computer to which you are connected exchange information.
Terminal Type
Use this item to select the preferred terminal emulation type for out-of-band management.
It is recommended to select [VT-UTF8].
Option Description
VT10 0 ASCII character set
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VT10 0+ Extended VT100 that supports color and function keys
VT-U TF8 UTF8 encoding is used to map Unicode chars onto 1 or more bytes
ANSI Extended ASCII character set
E3C246D4M-4L / E3C242D4M-4L
Bits Per Second
Use this item to select the serial por t transmission speed. The speed used in the host
computer and the client computer must be the same. Long or noisy lines may require lower
transmission speed. e options include [9600], [19200], [57600] and [115200].
Data Bits
Use this item to set the data transmission size. e options include [7] and [8] (Bits).
Parity
Use this item to select the parity bit. e options include [None], [Even], [Odd], [Mark] and
[Space].
Stop Bits
e item indicates the end of a serial data packet. e standard setting is [1] Stop Bit. Select
[2] Stop Bits for slower devices.
Flow Control
Use this item to set t he f low control to prevent data loss from buf fer overflow. When
sending data, if the receiving buers are full, a "stop" signal can be sent to stop the data
ow. Once the buers are empty, a "start" signal can be sent to restart the ow. Hardware
ow uses two wires to send start/stop signals. e options include [None] and [Hardware
RTS/CTS].
VT-UTF8 Combo Key Support
Use this item to enable or disable the VT-UTF8 Combo Key Support for ANSI/VT100
terminals.
Recorder Mode
Use this item to enable or disable Recorder Mode to capture terminal data and send it as
text messages.
Resolution 100x31
Use this item to enable or disable extended terminal resolution support.
Putty Keypad
Use this item to select Function Key and Keypad on Putty.
Legacy Console Redirection
Legacy Console Redirection Settings
Use this option to congure Legacy Console Redirection Settings, and specify how your
computer and the host computer to which you are connected exchange information.
Redirection COM Port
Select a COM port to display redirection of Legacy OS and Legacy OPROM Messages.
Resolution
On Legacy OS, the Number of Rows and Columns supported redirection.
English
English
Redirect Aer POST
When Bootloader is selected, then Legacy Console Redirection is disabled before booting
to legacy OS. When Always Enable is selected, then Legacy Console Redirection is enabled
for legacy OS. Default setting for this option is set to Always Enable.
Serial Port for Out-of-Band Management/Windows Emergency
Management Services (EMS)
Console Redirection
Use this option to enable or disable Console Redirection. If this item is set to Enabled, you
can select a COM Port to be used for Console Redirection.
Console Redirection Settings
Use this option to congure Console Redirection Settings, and specify how your computer
and the host computer to which you are connected exchange information.
Terminal Type
Use this item to select the preferred terminal emulation type for out-of-band management.
It is recommended to select [VT-UTF8].
Option Description
VT10 0 ASCII character set
VT10 0+ Extended VT100 that supports color and function keys
VT-U TF8 UTF8 encoding is used to map Unicode chars onto 1 or more bytes
ANSI Extended ASCII character set
Bits Per Second
Use this item to select the seria l port t ra nsmission speed. The speed used in the host
computer and the client computer must be the same. Long or noisy lines may require lower
transmission speed. e options include [9600], [19200], [57600] and [115200].
Flow Control
Use this item to set the f low control to prevent data loss from buffer overf low. When
sending data, if the receiving buers are full, a "stop" signal can be sent to stop the data
ow. Once the buers are empty, a "start" signal can be sent to restart the ow. Hardware
ow uses two wires to send start/stop signals. e options include [None], [Hardware RTS/
CTS], and [Soware Xon/Xo].
Data Bits
Parity
Stop Bits
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3.3.9 H/W Monitor
In this section, it allows you to monitor the status of the hardware on your system, includ-
ing the parameters of t he CPU temperature, motherboard temperature, CPU fan speed,
chassis fan speed, and the critical voltage.
FAN Control
If [Auto] is selected, the fan speed will controlled by BMC.
If [Manual] is selected, congure the items below.
CPU_ FAN1
is allows you to set the CPU fan1’s speed. e default value is [Smart Fan].
FRNT_FAN1
is allows you to set the front fan 1’s speed. e default value is [Smart Fan].
FRNT_FAN2
is allows you to set the front fan 2’s speed. e default value is [Smart Fan].
FRNT_FAN3
is allows you to set the front fan 3’s speed. e default value is [Smart Fan].
FRNT_FAN4
is allows you to set the front fan 4’s speed. e default value is [Smart Fan].
English
REAR_FAN1
is allows you to set the rear fan 1’s speed. e default value is [Smart Fan].
Smart Fan Control
is allows you to set the Smart fan’s level speed.
Smart Fan Duty Control
Smart Fan Duty x (x means 1 to 11 stage)
is allows you to set duty cycle for each stage.
Smart Fan Temp Control
Smart Fan Temp x (x means 1 to 11 stage)
is allows you to set temperature for each stage.
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3.3.10 Runtime Error Logging
WHEA Support
Use this item to enable or disable Windows Hardware Error Architecture.
Runtime Error Logging System Enabling
Use this item to enable or disable Runtime Error Logging System.
Memory Error Enabling
Memory enabling and logging setup option.
PCI/PCI Error Enabling
Use this item to enable or disable PCI errors.
Corrected Error Enable
Use this item to enable or disable Correctable errors.
Uncorrected Error Enable
Use this item to enable or disable Uncorrectable errors.
Fatal Error Enable
Use this item to enable or disable Fatal errors.
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3.3.11 Intel SPS Conguration
SPS sc ree n dis plays th e Intel SPS Config u rat ion information, suc h as Operatio nal
Firmware Version and Firmware State.
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3.3.12 Intel(R) Bios Guard Technology
Intel Bios Guard Support
Use this to enable or disable Intel Bios Guard Support. e default value is [Disabled].
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3.3.13 Instant Flash
Instant Flash is a UEFI ash utility embedded in Flash ROM. is convenient UEFI
update tool allows you to update system UEFI without entering operating systems
rst like MS-DOS or Windows®. Just save the new UEFI le to your USB ash drive,
oppy disk or hard drive and launch this tool, then you can update your UEFI only
in a few clicks without preparing an additional oppy diskette or other compli-
cated ash utility. Please be noted that the USB ash drive or hard drive must use
FAT32/16/12 le system. If you execute Instant Flash utility, the utility will show the
UEFI les and their respective information. Select the proper UEFI le to update
your UEFI, and reboot your system aer the UEFI update process is completed.
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3.4 Server Mgmt
Wait For BMC
Wai t Fo r BM C re sponse for s pec i f ied t ime o ut . BMC star t s at the same t i me when
BIOS starts during AC power ON. It takes around 90 seconds to initialize Host to BMC
interfaces.
Inventory Support
is will execute inventor y function for system. Enabling this item will take some time at
system boot.
English
3.4.1 System Event Log
SEL Components
Change this to enable ro disable event logging for error/progress codes during boot.
Erase SEL
Use this to choose options for earsing SEL.
When SEL is Full
Use this to choose options for reactions to a full SEL .
Log EFI Status Codes
Use this item to disable the logging of EFI Status Codes or log only error code or only
progress code or both.
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3.4.2 BMC Network Conguration
BMC Out of Band Access
Use this item to enable or disable BMC Out of Band Access.
Lan Channel (Failover)
Manual Setting IPMI LAN
If [No] is selected, t he IP address is assigned by DHCP. If you prefer using a static IP
address, toggle to [Yes], and the changes take eect aer the system reboots. e default
value is [No].
Conguration Address Source
Select to congure BMC network parameters statically or dynamically(by BIOS or BMC).
Conguration options: [Static] and [DHCP].
Static: Manually enter the IP Address, Subnet Mask and Gateway Address in the BIOS for
BMC LAN channel conguration.
DHCP: IP address, Subnet Mask and Gateway Address are automatically assigned by the
network 's DHCP server.
When [DHCP] or [Static] is selected , do NOT modify the BMC network settings on the
IPMI web page.
English
e default login information for the IPMI web interface is:
Username: admin
Password: admin
For more instructions on how to set up remote control environment and u se the IPMI management platform, please refer to the IPMI Conguration User Guide or go to the Support
website at: http://www.asrockrack.com/support/faq.asp
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3.5 Security
In this section, you may set or change the supervisor/user password for the system. For the
user password, you may also clear it.
Supervisor Password
Set or change the password for the administrator account. Only the administrator
has authority to change the settings in the UEFI Setup Utility. Leave it blank and
press enter to remove the password.
User Password
Set or change the password for the user account. Users are unable to change the
settings in the UEFI Setup Utility. Leave it blank and press enter to remove the
password.
Secure Boot
Use this to enable or disable Secure Boot Control. e default value is [Disabled].
Enable to support Windows Server 2012 R2 or later versions Secure Boot.
Secure Boot Mode
Secure Boot mode selector: Standard/Custom. In Custom mode, Secure Boot Policy
variables can be congured by a physically present user without full authentication.
English
3.5.1 Key Management
In this section, expert users can modify Secure Boot Policy variables without full authenti-
cation.
Factory Key Provision
Install factory default Secure Boot keys aer the platform reset and while the System
is in Setup mode.
Install Default Secure Boot Keys
Please install default secure boot keys if it’s the rst time you use secure boot.
Clear Secure Boot keys
Force System to Setup Mode - clear all Secure Boot Variables. Change takes eect
aer reboot.
Export Secure Boot variables
Copy NVRAM content of Secure Boot variables to les in a root folder on a le
English
system device.
Enroll E Image
Allow the image to run in Secure Boot mode. Enroll SHA256 Hash certicate of a
PE image into Authorized Signature Database (db).
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Remove 'UEFI CA' from DB
Device Guard ready system must not list ‘Microso UEFI CA’ Certicate in Autho-
rized Signature database (db).
Restore DB defaults
Restore DB variable to factory defaults.
Platform Key(PK)
Enroll Factory Defaults or load certicates from a le:
1. Public Key Certicate in:
a) EF I_SIGNATUR E _LIST
b) EFI_CERT_X509 (DER)
c) EFI_CERT_RSA2048 (bin)
d) EFI_CERT_SHA256, 384, 512
2. Authenticated UEFI Variable
3. EFI PE/COFF Image(SHA256)
Key Source: Factory, Externa l, Mixed
Key Exchange Keys
Enroll Factory Defaults or load certicates from a le:
1. Public Key Certicate in:
a) EF I_SIGNATUR E _LIST
b) EFI_CERT_X509 (DER encoded)
c) EFI_CERT_RSA2048 (bin)
d) EFI_CERT_SHA256, 384, 512
2. Authenticated UEFI Variable
3. EFI PE/COFF Image(SHA256)
Key Source: Factory, Externa l, Mixed
Authorized Signatures
Enroll Factory Defaults or load certicates from a le:
English
1. Public Key Certicate in:
a) EF I_SIGNATUR E _LIST
b) EFI_CERT_X509 (DER encoded)
c) EFI_CERT_RSA2048 (bin)
d) EFI_CERT_SHA256, 384, 512
2. Authenticated UEFI Variable
3. EFI PE/COFF Image(SHA256)
Key Source: Factory, Externa l, Mixed
Forbidden Signatures
Enroll Factory Defaults or load certicates from a le:
1. Public Key Certicate in:
a) EF I_SIGNATUR E _LIST
b) EFI_CERT_X509 (DER encoded)
c) EFI_CERT_RSA2048 (bin)
d) EFI_CERT_SHA256, 384, 512
2. Authenticated UEFI Variable
3. EFI PE/COFF Image(SHA256)
Key Source: Factory, Externa l, Mixed
Authorized TimeStamps
Enroll Factory Defaults or load certicates from a le:
1. Public Key Certicate in:
a) EF I_SIGNATUR E _LIST
b) EFI_CERT_X509 (DER encoded)
c) EFI_CERT_RSA2048 (bin)
English
d) EFI_CERT_SHA256, 384, 512
2. Authenticated UEFI Variable
3. EFI PE/COFF Image(SHA256)
Key Source: Factory, Externa l, Mixedt
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OsRecovery Signatures
Enroll Factory Defaults or load certicates from a le:
1. Public Key Certicate in:
a) EF I_SIGNATUR E _LIST
b) EFI_CERT_X509 (DER encoded)
c) EFI_CERT_RSA2048 (bin)
d) EFI_CERT_SHA256, 384, 512
2. Authenticated UEFI Variable
3. EFI PE/COFF Image(SHA256)
Key Source: Default, External, Mixed, Test
E3C246D4M-4L / E3C242D4M-4L
English
3.6 Boot Screen
In this section, it will display the available devices on your system for you to congure the
boot settings and the boot priority.
Boot Option #1
Use this item to set the system boot order.
Boot Option Filter
is option controls Legacy/UEFI ROMs priority.
Boot From Onboard LAN
Use this item to enable or disable the Boot From Onboard LAN feature.
Setup Prompt Timeout
is shows the number of seconds to wait for setup activation key. 65535(0XFFFF) means
indenite waiting.
Bootup Num-Lock
English
If this item is set to [On], it will automatically activate the Numeric Lock function aer
boot-up.
Boot Beep
Select whether the Boot Beep should be turned on or o when the system boots up. Please
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note that a buzzer is needed.
Full Screen Logo
Use this item to enable or disable OEM Logo. e default value is [Enabled].
AddOn ROM Display
Use this option to adjust AddOn ROM Display. If you enable the option “Full Screen Logo”
but you want to see the AddOn ROM information when the system boots, please select
[Enabled]. Conguration options: [Enabled] and [Disabled]. e default value is [Enabled].
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3.6.1 CSM Parameters
CSM
Enable to launch the Compatibility Support Module. Please do not disable unless
you’re running a WHCK test. If you are using Windows 8.1 64-bit and all of your
devices support UEFI, you may also disable CSM for faster boot speed.
Launch Other Storage OpROM Policy
Select UEFI only to run those that support UEFI option ROM only. Select Legacy only to
run those that support legacy option ROM only. Select Do not launch to not execute both
legacy and UEFI option ROM.
Launch Video OpROM Policy
Select UEFI only to run those that support UEFI option ROM only. Select Legacy
only to run those that support legacy option ROM only. Select Do not launch to not
execute both legacy and UEFI option ROM.
MEZZ1 Slot OpROM
English
is option controls Legacy/UEFI ROMs priority.
PCIE2 Slot OpROM
is option controls Legacy/UEFI ROMs priority.
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PCIE3 Slot OpROM
is option controls Legacy/UEFI ROMs priority.
PCIE4 Slot OpROM
is option controls Legacy/UEFI ROMs priority.
PCIE5 Slot OpROM
is option controls Legacy/UEFI ROMs priority.
(E3C246D4M-4L only)
(E3C246D4M-4L only)
(E3C246D4M-4L only)
PCIE6 Slot OpROM
is option controls Legacy/UEFI ROMs priority.
M2_1 Slot OpROM
is option controls Legacy/UEFI ROMs priority.
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3.7 Event Logs
Change Smbios Event Log Settings
is allows you to congure the Smbios Event Log Settings.
When entering the item, you will see the followings:
Smbios Event Log
Use this item to enable or disable all features of the SMBIOS Event Logging during system
boot.
Erase Event Log
The options include [No], [Yes, Next reset] and [Yes, Ever y reset]. If Yes is selected, all
logged events will be erased.
When Log is Full
Use this item to choose options for reactions to a fu ll Smbios Event Log. The options
include [Do Nothing] and [Erase Immediately].
Log System Boot Event
Choose option to enable/disable logging of System boot event.
View Smbios Event Log
Press <Enter> to view the Smbios Event Log records.
All values changed here do not take eect until computer is restar ted.
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3.8 Exit Screen
Save Changes and Exit
When you select this option, the following message “Save conguration changes and exit
setup?” will pop-out. Press <F10> key or select [Yes] to save the changes and exit the UEFI
SETUP UTILITY.
Discard Changes and Exit
When you select this option, the following message “Discard changes and exit setup?” will
pop-out. Press <ESC> key or select [Yes] to exit the UEFI SETUP UTILITY without saving
any changes.
Discard Changes
When you select this option, the following message “Discard changes?” will pop-out. Press
<F7> key or select [Yes] to discard all changes.
Load UEFI Defaults
Load UEFI default values for a ll the setup questions. F9 key can be used for this operation.
English
Chapter 4 Software Support
4.1 Install Operating System
is motherboard supports various Microso® Windows® / Linux compliant. Because
motherboard settings and hardware options vary, use the setup procedures in this chapter
for general reference only. Refer to your OS documentation for more information.
*Please download the Intel® SATA Floppy Image driver from the ASRock R ack’s website (www.asrockrack.com)
to your USB drive or simply install the SATA driver from the Support CD while installing OS in SATA RAID
mode.
4.2 Support CD Information
e Support CD that came with the motherboard contains necessary drivers and useful
utilities that enhance the motherboard’s features.
4.2.1 Running The Support CD
To be g in usi n g t he su ppor t C D, i n s ert the C D i nto y our CD -ROM driv e. The CD
automatically displays the Main Menu if “AUTORUN” is enabled in your computer. If the
Main Menu does not appear automatically, locate and double click on the le “ASRSetup.
exe” from the root folder in the Support CD to display the menu.
4.2.2 Drivers Menu
The Drivers Menu shows the available device’s drivers if the system detects installed
devices. Please insta ll the necessary drivers to activate the devices.
4.2.3 Utilities Menu
e Utilities Menu shows the application sowares that the motherboard supports. Click
on a specic item then follow the installation wizard to install it.
4.2.4 Contact Information
If you need to contact ASRock Rack or want to know more about ASRock Rack, welcome
to visit ASRock Rack’s website at http://www.ASRockRack.com; or you may contact your
dealer for further information.
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Chapter 5 Troubleshooting
5.1 Troubleshooting Procedures
Follow the procedures below to troubleshoot your system.
Always unplug the power cord before adding, removing or changing any hardware component s. Failure to do so may cause physical injurie s to you and damage s to motherboard
components.
1. Disconnect the power cable and check whether the PWR LED is o.
2. Unplug all cables, connectors and remove all add-on cards from the motherboard.
Make sure that the jumpers are set to default settings.
3. Conrm that there are no short circuits between the motherboard and the chassis.
4. Install a CPU and fan on the motherboard, then connect the chassis speaker and power
LED.
If there is no power...
1. Conrm that there are no short circuits between the motherboard and the chassis.
2. Make sure that the jumpers are set to default settings.
3. Check the settings of the 115V/230V switch on the power supply.
4. Verify if the battery on the motherboard provides ~3VDC. Install a new batter y if it
does not.
If there is no video...
1. Try replugging the monitor cables and power cord.
2. Check for memory errors.
If there are memory errors...
1. Verify that the DIMM modules are properly seated in the slots.
2. Use recommended DDR4 ECC/non-ECC U DIMMs.
3. If you have installed more than one DIMM modules, they should be identical with the
same brand, speed, size and chip-type.
4. Try inserting dierent DIMM modules into dierent slots to identif y fault y ones.
5. Check the settings of the 115V/230V switch on the power supply.
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Unable to save system setup congurations...
1. Verify if the battery on the motherboard provides ~3VDC. Install a new batter y if it
does not.
2. Conrm whether your power supply provides adaquate and stable power.
Other problems...
1. Try searching keywords related to your problem on ASRock Rack’s FAQ page:
http://www.asrockrack.com/support
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80 81
E3C246D4M-4L / E3C242D4M-4L
5.2 Technical Support Procedures
If you have tried the troubleshooting procedures mentioned above and the problems
are still u nsolved, please contact ASRock Rack ’s technica l suppor t with the followi ng
information:
1. Your contact information
2. Model name, BIOS version and problem type.
3. System conguration.
4. Problem description.
You may contact ASRock Rack’s technical support at:
http://www.asrockrack.com/support/tsd.asp
5.3 Returning Merchandise for Service
For w arr ant y ser vice, t he receipt or a co py of your i nvoice marked w it h t he d at e of
purchase is required. By calling your vendor or going to our RMA website (http://event.
asrockrack.com/tsd.asp) you may obtain a Returned Merchandise Authorization (RMA)
number.
The R MA number should be displayed on the outside of the shipping car ton which is
mailed prepaid or hand-carried when you return the motherboard to the manufacturer.
Shipping and handling charges will be applied for all orders that must be mailed when
service is complete.
Th is wa rranty does not c over d a mages i ncu rred in shippi ng or from fa i lu re due to
alteration, misuse, abuse or improper maintenance of products.
Contact your distributor rst for any product related problems during the warranty period.
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Appendix Mezzanine Card Support List
is motherboard supports the following ASRock Rack mezzanine cards.
Mezz Card Type Mezz Slot Type Model
LAN Card Mezz Type AB M350
LAN Card Mezz Type AB M540
LAN Card Mezz Type AB M599
LAN Card Mezz Type AB M710
LAN Card Mezz Type AB MCX3
Storage Card Mezz Type A M3008S
*Please refer to our website for the latest support list.
*Due to mechanical limits, use one type of the mezzanine c ard at a time.
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82 PB
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