ASRock AB350M-HDV Service Manual

Version 1.0

Published February 2017

Copyright©2017 ASRock INC. All rights reserved.

Copyright Notice:

No part of this documentation may be reproduced, transcribed, transmitted, or
translated in any language, in any form or by any means, except duplication of
documentation by the purchaser for backup purpose, without written consent of
ASRock Inc.

Products and corporate names appearing in this documentation may or may not
be registered trademarks or copyrights of their respective companies, and are used
only for identication or explanation and to the owners’ benet, without intent to

infringe.

Disclaimer:

Specications and information contained in this documentation are furnished for
informational use only and subject to change without notice, and should not be
constructed as a commitment by ASRock. ASRock assumes no responsibility for
any errors or omissions that may appear in this documentation.

With respect to the contents of this documentation, ASRock does not provide
warranty of any kind, either expressed or implied, including but not limited to
the implied warranties or conditions of merchantability or tness for a particular
purpose.

In no event shall ASRock, its directors, ocers, employees, or agents be liable for
any indirect, special, incidental, or consequential damages (including damages for
loss of prots, loss of business, loss of data, interruption of business and the like),
even if ASRock has been advised of the possibility of such damages arising from any
defect or error in the documentation or product.

is device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that

may cause undesired operation.

CALIFORNIA, USA ONLY

e Lithium battery adopted on this motherboard contains Perchlorate, a toxic substance
controlled in Perchlorate Best Management Practices (BMP) regulations passed by the
California Legislature. When you discard the Lithium battery in California, USA, please
follow the related regulations in advance.
“Perchlorate Material-special handling may apply, see
www.dtsc.ca.gov/hazardouswaste/perchlorate”

ASRock Website: http://www.asrock.com

AUSTRALIA ONLY

Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and compensation for
any other reasonably foreseeable loss or damage caused by our goods. You are also entitled
to have the goods repaired or replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure. If you require assistance please call ASRock Tel
: [phone] ext.123 (Standard International call charges apply)

e terms HDMI™ and HDMI High-Denition Multimedia Interface, and the HDMI
logo are trademarks or registered trademarks of HDMI Licensing LLC in the United
States and other countries.

Contents

Chapter 1 Introduction 1

1.1 Package Contents 1

1.2 Specications 2

1.3 Motherboard Layout 6

1.4 I/O Panel 9

Chapter 2 Installation 12

2.1 Installing the CPU 13

2.2 Installing the CPU Fan and Heatsink 15

2.3 Installing Memory Modules (DIMM) 23

2.4 Expansion Slots (PCI Express Slots) 25

2.5 Jumpers Setup 26

2.6 Onboard Headers and Connectors 27

2.7 M.2_SSD (NGFF) Module Installation Guide 31

Chapter 3 Software and Utilities Operation 35

3.1 Installing Drivers 35

3.2 ASRock Live Update & APP Shop 36

3.2.1 UI Overview 36

3.2.2 Apps 37

3.2.3 BIOS & Drivers 40

3.2.4 Setting 41

Chapter 4 UEFI SETUP UTILITY 42

4.1 Introduction 42

4.1.1 UEFI Menu Bar 42

4.1.2 Navigation Keys 43

4.2 Main Screen 44

4.3 OC Tweaker Screen 45

4.4 Advanced Screen 46

4.4.1 CPU Conguration 47

4.4.2 North Bridge Conguration 48

4.4.3 South Bridge Conguration 49

4.4.4 Storage Conguration 50

4.4.5 Super IO Conguration 51

4.4.6 ACPI Conguration 52

4.4.7 Trusted Computing 53

4.5 Tools 54

4.6 Hardware Health Event Monitoring Screen 56

4.7 Security Screen 57

4.8 Boot Screen 58

4.9 Exit Screen 60

AB350M-HDV/A320M-HDV/A320M-DGS

Chapter 1 Introduction

ank you for purchasing ASRock AB350M-HDV/A320M-HDV/A320M-DGS

motherboard, a reliable motherboard produced under ASRock’s consistently

stringent quality control. It delivers excellent performance with robust design

conforming to ASRock’s commitment to quality and endurance.

In this manual, Chapter 1 and 2 contains the introduction of the motherboard

and step-by-step installation guides. Chapter 3 contains the operation guide of the

soware and utilities. Chapter 4 contains the conguration guide of the BIOS setup.

Becau se the motherboard specications and the BIOS soware might be updated, the
content of this manual will be subject to change without notice. In ca se any modica­tions of this manual occur, the updated version will be available on ASRock’s website
without further notice. If you require technical suppor t related to this motherboard,
please visit our website for spe cic information about the model you are using. You
may nd the l atest VGA cards and CPU suppor t list on ASRock’s website a s well.
ASRock website http://www.asrock.com.

1.1 Package Contents

ASRock AB350M-HDV/A320M-HDV/A320M-DGS Motherboard (Micro ATX Form

•

Factor)

ASRock AB350M-HDV/A320M-HDV/A320M-DGS Quick Installation Guide

•

ASRock AB350M-HDV/A320M-HDV/A320M-DGS Support CD

•

2 x Serial ATA (SATA) Data Cables (Optional)

•

1 x I/O Panel Shield

•

English

1

1.2 Specications

Platform

CPU

Chipset

Memory

•

•

•

•

•

•

•

•

•

•

•

* Please refer to page 23 for DDR4 UDIMM maximum

frequency support.

•

•

Micro ATX Form Factor

Solid Capacitor design

Supports AMD Socket AM4 A-Series APUs (Bristol Ridge)

and Ryzen Series CPUs (Summit Ridge)

Digi Power design

7 Power Phase design

Supports CPU up to 65W

AMD Promontory B350 (AB350M-HDV)

AMD Promontory A320 (A320M-HDV/A320M-DGS)

Dual Channel DDR4 Memory Technology

2 x DDR4 DIMM Slots

Supports DDR4 2667/2400/2133 ECC & non-ECC, un-bu-

ered memory*

Max. capacity of system memory: 32GB

15μ Gold Contact in DIMM Slots

English

2

Expansion
Slot

Graphics

1 x PCI Express 3.0 x16 Slot (PCIE2 @ x16 mode)*

•

* Supports NVMe SSD as boot disks

* PCIE2 will downgrade to x8 mode when A-Series APU is

installed.

1 x PCI Express 2.0 x1 Slot

•

Integrated AMD RadeonTM R7 Series Graphics in A-series /

•

E-series APU

DirectX 12, Pixel Shader 5.0

•

Max. shared memory 2GB

•

AB350M-HDV/A320M-HDV:

ree graphics output options: D-Sub, DVI-D and HDMI

•

Supports Triple Monitor

•

Supports HDMI with max. resolution up to 4K x 2K

•

(4096x2160) @ 24Hz / (3840x2160) @ 30Hz

Supports DVI-D with ma x. resolution up to 1920x1200 @

•

60Hz

Audio

AB350M-HDV/A320M-HDV/A320M-DGS

Supports D-Sub with max. resolution up to 2048x1536 @

•

60Hz

Supports Auto Lip Sync, Deep Color (12bpc), xvYCC and

•

HBR (High Bit Rate Audio) with HDMI Port (Compliant

HDMI monitor is required)

Supports HDCP with DVI-D and HDMI Ports

•

Supports Full HD 1080p Blu-ray (BD) playback with DVI-D

•

and HDMI Ports

A320M-DGS:

Supports DVI-D with ma x. resolution up to 1920x1200 @

•

60Hz

Supports HDCP with DVI-D Port

•

Supports Full HD 1080p Blu-ray (BD) playback with DVI-D

•

Port

7.1 CH HD Audio (Realtek ALC887 Audio Codec)

•

* To congure 7.1 CH HD Audio, it is required to use an HD

front panel audio module and enable the multi-channel audio

feature through the audio driver.

Supports Surge Protection

•

ELNA Audio Caps

•

LAN

Rear Panel
I/O

PCIE x1 Gigabit LAN 10/100/1000 Mb/s

•

Realtek RTL8111GR

•

Supports Wake-On-LAN

•

Supports Lightning/ESD Protection

•

Supports LAN Cable Detection

•

Supports Energy Ecient Ethernet 802.3az

•

Supports PXE

•

1 x PS/2 Mouse/Keyboard Port

•

2 x USB 2.0 Ports (Supports ESD Protection)

•

4 x USB 3.0 Ports (Supports ESD Protection)

•

1 x RJ-45 LAN Port with LED (ACT/LINK LED and SPEED

•

LED)

HD Audio Jacks: Line in / Front Speaker / Microphone

•

AB350M-HDV/A320M-HDV:

1 x D-Sub Port

•

1 x DVI-D Port

•

1 x HDMI Port

•

English

3

Storage

Connector

A320M-DGS:

1 x DVI-D Port

•

4 x SATA3 6.0 Gb/s Connectors, support RAID (RAID 0,

•

RAID 1 and RAID 10), NCQ, AHCI and Hot Plug

1 x Ultra M.2 Socket, supports type 2242/2260/2280 M.2

•

SATA3 6.0 Gb/s module and M.2 PCI Express module up to

Gen3 x4 (32 Gb/s) (with Ryzen Series CPU) or Gen3 x2

(16 Gb/s) (with A-Series APU)*

* Supports NVMe SSD as boot disks

* Supports ASRock U.2 Kit

1 x Print Port Header

•

1 x COM Port Header

•

1 x TPM Header

•

1 x Chassis Intrusion and Speaker Header

•

1 x CPU Fan Connector (4-pin)

•

2 x Chassis Fan Connectors (1 x 4-pin, 1 x 3-pin)

•

* e CPU Fan Connector supports the CPU fan of ma ximum

1A (12W) fan power.

1 x 24 pin ATX Power Connector

•

1 x 4 pin 12V Power Connector

•

1 x Front Panel Audio Connector

•

2 x USB 2.0 Headers (Support 4 USB 2.0 ports) (Supports ESD

•

Protection)

1 x USB 3.0 Header (Supports 2 USB 3.0 ports) (Supports ESD

•

Protection)

English

4

BIOS
Feature

Hardware
Monitor

AMI UEFI Legal BIOS with GUI support

•

Supports “Plug and Play”

•

ACPI 5.1 compliance wake up events

•

Supports jumperfree

•

SMBIOS 2.3 support

•

DRAM Voltage multi-adjustment

•

CPU/Chassis temperature sensing

•

CPU/Chassis Fan Tachometer

•

CPU/Chassis Quiet Fan

•

CPU/Chassis Fan multi-speed control

•

CASE OPEN detection

•

Voltage monitoring: +12V, +5V, +3.3V, Vcore

•

AB350M-HDV/A320M-HDV/A320M-DGS

Microso® Windows® 10 64-bit

OS

Certica­tions

* For detailed product information, please visit our website: http://www.asrock .com

•

* For the updated Windows® 10 driver, please visit ASRock ’s

website for details: http://ww w.asrock.com

FCC, CE, WHQL

•

ErP/EuP ready (ErP/EuP ready power supply is required)

•

English

5

1.3 Motherboard Layout

ATXPWR1

FS B80 0

DDR 4_A1 (6 4 bit, 28 8-pin m odule )

DDR 4_A2 (6 4 bit, 28 8-pin m odule )

SATA3_2

Sup er

I/O

LAN

AUDIO
CODEC

PCIE2

PCIE1

USB_3_ 4

USB_5_ 6

HD_AUDIO1

1

CPU_FAN1

Front USB 3.0

PCI Express 3.0

1

COM1

3

4

2

9

5

1

LPT1

USB 2.0
T: USB1
B: USB2

PS2

Keyboard/

Mouse

CMOS

Battery

1

M2_1

Ct3Ct2Ct1

USB3_5 _6

1

CHA_FAN2

HDLED RESET

PLED PWRBTN

PANEL1

1

SATA3_1

RoHS

1618

17

111214 1315 10

19

20

SPK_CI1

1

USB 3.0
T: USB1
B: USB2

Top:

LINE I N

Cent er:

FRON T

Bott om:

MIC IN

RJ- 45 LAN

USB 3.0
T: USB3
B: USB4

TPMS1

1

HDMI1

ATX12V

6

7

8

CLRMOS1

1

SATA3_3

SATA3_4

AMD

Promontory

B350/A320

SOCKETAM4

CHA_FAN1

AB350M-HDV / A320M-HDV:

English

BIOS
ROM

6

ATXPWR1

FS B80 0

DDR 4_A1 (6 4 bit, 28 8-pin m odule )

DDR 4_A2 (6 4 bit, 28 8-pin m odule )

SATA3_2

Sup er

I/O

LAN

AUDIO
CODEC

PCIE2

PCIE1

USB_3_ 4

USB_5_ 6

HD_AUDIO1

1

CPU_FAN1

Front USB 3.0

PCI Express 3.0

1

COM1

3

4

2

9

5

1

LPT1

USB 2.0
T: USB1
B: USB2

PS2

Keyboard/

Mouse

CMOS

Battery

1

M2_1

Ct3Ct2Ct1

USB3_5 _6

1

CHA_FAN1

CHA_FAN2

HDLED RESET

PLED PWRBTN

PANEL1

1

SATA3_1

RoHS

1618

17

111214 1315 10

19

20

SPK_CI1

1

USB 3.0
T: USB1
B: USB2

Top:

LINE I N

Cent er:

FRON T

Bott om:

MIC IN

RJ- 45 LAN

USB 3.0
T: USB3
B: USB4

TPMS1

1

ATX12V

6

7

8

CLRMOS1

1

SATA3_3

SATA3_4

A320M-DGS

AMD

Promontory

A320

SOCKETAM4

A320M-DGS:

AB350M-HDV/A320M-HDV/A320M-DGS

BIOS
ROM

English

7

No. Description

1 ATX 12V Power Connector (ATX12V1)

2 CPU Fan Connector (CPU_FAN1)

3 2 x 288-pin DDR4 DIMM Slots (DDR4_A1, DDR4_A2)

4 ATX Power Connector (ATXPWR1)

5 USB 3.0 Header (USB3_5_6)

6 USB 2.0 Header (USB_3_4)

7 USB 2.0 Header (USB_5_6)

8 SATA3 Connector (SATA3_3)

9 SATA3 Conne ctor (SATA3_4)

10 SATA3 Connector (SATA3_1)

11 SATA3 Connector (SATA3_2)

12 Clear CMOS Jumper (CLRCMOS1)

13 System Panel Header (PANEL1)

14 Chassis Intrusion and Speaker Header (SPK_CI1)

15 Chassis Fan Connector (CHA_FAN2)

16 Print Port Header (LPT1)

17 COM Port Header (COM1)

18 Front Panel Audio Header (HD_AUDIO1)

19 TPM Header (TPMS1)

20 Chassis Fan Connector (CHA_FAN1)

English

8

AB350M-HDV/A320M-HDV/A320M-DGS

1.4 I/O Panel

AB350M-HDV/A320M-HDV:

1 2 4

No. Description No. Description

1 USB 2.0 Ports (USB12) 7 USB 3.0 Ports (USB3_12)

2 LAN RJ-45 Port* 8 HDMI Port

3 Line In (Light Blue)** 9 D-Sub Port

4 Front Speaker (Lime)** 10 DVI-D Port (DVI_CON1)

5 Microphone (Pink)** 11 PS/2 Mouse/Keyboard Port

6 USB 3.0 Ports (USB3_34)

3

5678911 10

English

9

A320M-DGS:

1 2 4

No. Description No. Description

1 USB 2.0 Ports (USB12) 6 USB 3.0 Ports (USB3_34)

2 LAN RJ-45 Port* 7 USB 3.0 Ports (USB3_12)

3 Line In (Light Blue)** 8 DVI-D Port (DVI_CON1)

4 Front Speaker (Lime)** 9 PS/2 Mouse/Keyboard Port

5 Microphone (Pink)**

* ere are two LEDs on each LAN port. Please refer to the table below for the LAN port LED indications.

ACT/LINK LED

SPEED LED

3

5679 8

English

10

LAN Por t

Activity / Link LED Speed LED

Status Description Status Description

O No Link O 10Mbps connection
Blinking Data Activity Orange 100Mbps connection
On Link Green 1Gbps connection

AB350M-HDV/A320M-HDV/A320M-DGS

** To congure 7.1 CH HD Audio, it i s required to use an HD front panel audio module and enable the multi­channel audio feature through the audio driver.

Please set Speaker Conguration to “7.1 Speaker”in the Realtek HD Audio Manager.

Function of the Audio Ports in 7.1-channel Conguration:

Port Function

Light Blue (Rear panel) Rear Speaker Out
Lime (Rear panel) Front Speaker Out
Pink (Rear panel) Central /Subwoofer Speaker Out
Lime (Front panel) Side Speaker Out

English

11

Chapter 2 Installation

is is a Micro ATX form factor motherboard. Before you install the motherboard,

study the conguration of your chassis to ensure that the motherboard ts into it.

Pre-installation Precautions

Take note of the following precautions before you install motherboard components

or change any motherboard settings.

Make sure to unplug the power cord before installing or removing the motherboard.

•

Failure to do so may cause physical injuries to you and damages to motherboard

components.

In order to avoid damage from static electricity to the motherboard’s components,

•

NEVER place your motherboard directly on a carpet. Also remember to use a grounded

wrist strap or touch a safety grounded object before you handle the components.

Hold components by the edges and do not touch the ICs.

•

Whenever you uninstall any components, place them on a grounded anti-static pad or

•

in the bag that comes with the components.

When placing screws to secure the motherboard to the chassis, please do not over-

•

tighten the screws! Doing so may damage the motherboard.

English

12

2.1 Installing the CPU

Unplug all power cables be fore installing the CPU.

1

AB350M-HDV/A320M-HDV/A320M-DGS

2

English

13

3

English

14

AB350M-HDV/A320M-HDV/A320M-DGS

2.2 Installing the CPU Fan and Heatsink

Aer you install the CPU into this motherboard, it is necessary to install a larger

heatsink and cooling fan to dissipate heat. You also need to spray thermal grease

between the CPU and the heatsink to improve heat dissipation. Ma ke sure that the

CPU and the heatsink are securely fastened and in good contact with each other.

Please turn o the power or remove th e power cord before changing a CPU or heatsink.

Installing the CPU Box Cooler SR1

1

2

English

15