Aqara G5 Pro Wi-Fi, CH-C07E, CH-C07D User guide

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Camera Hub G5 Pro (Wi-Fi) User Manual
EN
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Product Introduction
Camera Hub G5 Pro (Wi-Fi) supports 24/7 comprehensive use. Featuring a video resolution exceeding 4 million pixels, a 133° diagonal field of view (FOV) lens, a large F1.0 aperture, and a 1/1.8” large-image sensor, this device delivers vibrant color imaging even in extremely low-light conditions. The G5 camera also supports PIR motion detection, which can detect whether there are people gathering or lingering within its’ detection range. It features a 3000K color temperature spotlight that provides bright yet comfortable illumination. When activated, it enhances the accuracy of AI identification. The G5 camera enjoys a variety of AI functions such as person detection, pet detection, package detection, lens occlusion detection, face recognition, vehicle recognition, etc. It also boasts a Zigbee and Thread hub, and supports 2.4/5GHz Wi-Fi connection. This product is has obtained an IP65 dust and water resistant rating, suitable for use in environments from -30°C to +50°C(-22°F ~ 122°F), making it a versatile monitoring camera.
What is in the Box
Camera Hub G5 Pro (Wi-Fi)×1
Rear lid opener × 1
Wall Screws (M3 × 20mm,
self-tapping) & Anchors Kit
(32mm)× 1
Power cable × 1
User manual × 1
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Indicator Light
Microphone
PIR Sensor
Adjustable Bracket
USB-C Power Port
1/4 "Bracket Screw Hole
Lens
Rear Cover Removal Screw Rear Cover Screw Hole
Speaker
Spotlight
Tightening Adjustment Screw
Wall Mounted Bracket Fastening Screws
Button
Press and Hold for 10s: Reset the Network and Unbind the Device Quick Press 10 Times: Restore Factory Settings
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Device Installation
Select the Installation Position
This product can be mounted on a wall, ceiling, or placed on a flat surface, and the instructions are as follows:
Flat Surface Placement:
The camera can be placed on a flat surface. Aer the product is successfully connected to the app, its tilt angle and le/right rotation angle can be manually
adjusted based on real-time streaming, aiming the lens at whatever needs to be filmed.
Wall Mounting and Ceiling Mounting (Take wall mounting as an example)
1.It is recommended to install this camera at a height of 2-3 meters above the ground. If you wish to use the vehicle recognition function, please install the camera on the
le/right side of the garage door, or one the le/right side of the driveway. It is not
recommended to install the camera in a center position, as vehicle recognition
requires the camera to capture a sufficiently large area of the target vehicle.
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2.Loosen the fastening screws of the wall mounted bracket, take out the bracket, attach it to the selected installation position on the wall, and mark the punching points.
3.Use a Ø6 mm drill bit to drill holes according to the marked positions, with a hole
drilling depth ≥ 32 mm.
≥32mm
Ø6mm
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4.Use the tool to hammer the 4 expansion plugs into the drilled holes, ensuring a flat surface.
5.Use the self-tapping screws from the accessory pack to secure the bracket to the wall.
6.Insert the camera along with the other parts of the bracket from top to bottom into the groove of the wall mount bracket as shown below, then tighten the screws to secure it.
7.Aer successfully adding the camera on the APP, manually adjust the pitch angle or le and right rotation angle of the bracket based on real-time streaming, and aim
the lens at the position that needs to be filmed.
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Device Binding & Initialization
1.Download App
Search for "Aqara Home" in the Apple App Store, Google Play, Xiaomi GetApps, Huawei App Gallery, or scan the following QR code to download the Aqara Home app.
2.Add Product to Aqara Home
Please connect the camera to Aqara Home or HomeKit before installing it. Refer to the image below to open the camera’s back cover with the rear lid opener.
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Use the USB-C cable to power on the device, and then connect the camera to the network via Wi-Fi. When the status indicator light is flashing yellow, open the Aqara Home App and the camera should be automatically discovered and displayed on the app. Click on the discovered camera and follow the app prompts to connect it. Or click on the "+" in the upper right corner of the app’s homepage, select "Camera Hub G5 Pro (Wi-Fi). If successfully connected, the status indicator light will change to a solid blue light.
• If the indicator light is not flashing yellow aer powering on, please use the tools in the
accessory pack to open the rear cover of the camera, long press the function button for 10 seconds or quickly press the function button 10 times to reset the device.
• During network setup, make sure that your mobile phone is connected to the Wi-Fi network in the same LAN as the camera.
• During network setup, it may be necessary to scan the Aqara pairing QR code on the product, manual cover, or enter the 8-digit pairing code. Please follow the prompts on the app to complete the necessary steps.
3.Add Product to HomeKit
Open the Apple "Home" app, click "+" in the upper right corner to enter the Add Accessories page, scan or manually input the HomeKit setup code (HomeKit QR code) on the product or the user manual, and connect the device to HomeKit. The following are common troubleshooting steps for HomeKit addition failures:
1. Prompt "Unable to add accessory": Repeated connection failures have le unresolved
error information in the iOS cache. Please restart the iOS device (iPhone or iPad), reset the camera and try again.
2. Prompt "Accessor y added" but still not working: Please restart the iOS device and reset
the camera, then manually enter the HomeKit setup code to add the camera.
3. Prompt "Accessor y not found". Please reset the camera, wait for 3 mins, and add it again
by manually entering the HomeKit setup code.
Note: Please do not throw away the QR code on the product or User Manual. If unable to add device, please press and hold the function button for 10s to reset the network, and then try again.
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4.Bind Child Device
This product is a Zigbee hub, and also can connect with Thread child devices, please bind child devices according to the child device’s user manual.
5.Other Functions
For more device functions, please log in to the Aqara Home app to explore.
Description of Indicator Lights
Indicator Light Status
Solid Yellow Light
Flashing Yellow Light
Flashing Blue Light
Slow Flashing Blue Light
Solid Blue Light
Solid White Light
Flashing Purple Light
Slow Flashing Yellow Light
Light Off
Device Status
Starting Up
Waiting to Connect
Network Connecting
Connection Successful and Account Binding
Functioning Normally
On for 10 mins With No Network Configured
Allows Adding Child Devices
Firmware Upgrading
Indicator Light Turned Off/Power Off/Sleep Mode
Product Specifications
Model: CH-C07E/CH-C07D Resolution: 2688×1520 Image Sensor Size: 1/1.8”
Horizontal 100°, Vertical 65° Spotlight: Rated Power 3W, Luminous Angle 120 °, Color Temperature Value 3000K Wireless Protocols: Wi-Fi IEEE 802.11 a/b/g/n/ac 2.4/5GHz, Zigbee/Thread IEEE
802.15.4, Bluetooth
Operating Temperature: -30°C ~ +50°C (-22°F ~ 122°F) Operating Humidity: 0 ~ 95% RH, No Condensation
FOV: 133°(Diagonal) Aperture: F1.0 Encode: H.264
Power Input: 5V2A IP Protection Level: IP65 PIR Detection Angle:
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User Information
Use of the Works with Apple badge means that the accessory has been designed to work specifically with the technology marked in the badge and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the
operation of this device or its compliant safety and regulatory standards.  A 10-day recording history from yourCamera Hub G5 Pro (Wi-Fi)is securely stored in
iCloud and available to view in the Apple Home app on your iPhone, iPad, or Mac. You can add one camera to a 50GB plan, up to five cameras to a 200GB plan, or up to an unlimited number of cameras to a 2TB plan at no additional cost. Camera recordings don’t count against your iCloud storage limit. Communication between iPhone, iPad, Apple Watch, HomePod, HomePod mini, or
Macand the HomeKit- enabledCamera Hub G5 Pro (Wi-Fi)is secured by HomeKit technology.
Apple, Apple Watch, HomeKit, HomePod, HomePod mini, Siri, iPad, iPad Air, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries.
Warning
1. This product is not a toy, please keep this product away from children.
2. Avoid installing the product in any position that may obstruct the lens, PIR, or
spotlight. When adjusting the lens orientation, please avoid aiming in the direction of direct sunlight to avoid irreversible hardware damage to the image sensor.
3. When the spotlight is turned on and adjusted to maximum brightness, do not stare at
the light for a long time to avoid damage to the eyes.
4. This product does not support infrared light to generate black and white images in
night vision mode. When using this product in a completely dark environment, please turn on spotlight.
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5. Please do not attempt to repair this product on your own, otherwise you may not be
able to enjoy normal aer-sales warranty services.
6. Please select an adapter with a minimum output parameter of 5V2A to use with the
product.
Online Customer Service: www.aqara.com/support Manufacturer: Lumi United Technology Co., Ltd. Address: Room 801-804, Building 1, Chongwen Park, Nanshan iPark, No. 3370, Liuxian Avenue, Fuguang Community, Taoyuan Residential District, Nanshan District, Shenzhen, China. Email: support@aqara.com
Made in China
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